#Rare disease support | Explore Tumblr posts and blogs

really-fanny-longbottom · 7 months ago

Text

never yours

summary: azriel never regretted his decisions so much like he does right now.

warnings: angst (like a lot), fluff (also a lot because we need a balance)

pairings: azriel x reader, azriel x elain, lucien x reader

words: 6.1k

you were born in day court during the longest and the warmest day of the year — summer solstice.

even though it's not a custom to exchange gifts on that holiday, your parents always told you that you were their greatest gift and that the sun shined brighter that day like he knew that you would be entering this world very soon.

your father was helion's best and longest friend, and he had a place in his court as his second in command and advisor.

your mother was the lead healer of the court. she was one of the most powerful and talented healers of prythian, being a very close second to madja.

due to your parents' jobs, you grew up in the day court palace and close to helion, who didn't just happen to be your high lord but also your godfather.

your parents reconsider that maybe making helion your godfather had been a mistake because of how much he spoiled you.

on your 4th birthday, he gave you a black baby pegasus as a present, which you decided to name him blackjack.

when he discovered that you liked reading, he had a private library built in your room with all kinds of books.

when you were seven and heard an old male saying that females should only wear dresses, you only wore pants for the next three months and of course, helion made sure you had every type of pants at your disposal.

when your parents tried to scold him, he just scoffed with his only response being, 'she's my goddaughter. what else am I supposed to do?' with a big grin plastered in his face.

you weren't helion's child, but he always treated you like one, and that never changed, especially after your parents' death.

your favorite thing about your parents was their mating bond. after you learned that mates are rare and a blessing, it made every single thing about your parents' love even more unique and pure.

you saw first hand what true love is really like. you saw how much they loved, cared, supported, and protected each other.

you saw loyalty and honesty in their deepest forms. seeing your parents' mating bond made you wish to the stars for a mate, and that one day, you would be blessed enough to find him.

but you also saw how deep a mating bond could go — you saw it first hand, too.

you saw it when your mother died after getting infected by a rare disease while trying to help her patients.

her death destroyed your father. the pain and the grief of losing your mother — his mate, and the love of his life were so big that your father followed her into the next life a few days later, so they could start their next journey together.

before he died, your father made helion promise him that he would take care of you, which he agreed without hesitation.

he became more protective of you. he couldn't stop thinking how unfair it was for you to lose your parents at such a young age, only eleven years old, when helion had them for centuries.

your godfather made sure to provide you with anything you needed from the best education to the best clothes, and when your healing powers start manifesting and you decide to follow your mother's steps, helion called in a favor to thesan to see if he could teach you himself.

the high lord of dawn was happy to accept, and so were you at the thought of having him as your teacher.

you moved to dawn court for a year where you learned everything about being a healer, not only with the high lord himself but also with his best healers.

you became one of the best — talented, powerful, gifted, and wise. just like your mother.

madja was looking for an apprentice at the time you returned to day, and when she heard about your skills, she asked for you.

rhysand reached out to helion with madja's offer — you would be her apprentice, work in the clinic with her but you would also assist her if she ever needed to go to a patient's residence, and would learn everything she could teach you.

it wasn't needed to convince you to agree. you had heard about madja and her healing, after thesan, she was the healer you wanted to work with the most, so of course you were more than happy to have a chance to have her as your mentor.

rhysand added that you would be welcome to stay in one of his personal residences, the house of wind, during your stay in velaris.

you were only supposed to stay in the night court for a year, but that was before you met the shadowsinger.

however, despite wanting the apprenticeship more than anything, if you had known what would happen when you agreed to go to the night court, you would never have accepted the offer.

•••

azriel couldn't sleep.

no matter how much he tried, he couldn't. not with tomorrow so close, not when he knew what was waiting for him in the morning.

the past was haunting him tonight, his thoughts hadn't stopped since he had been informed earlier of tomorrow's meeting.

so now, here he was, trying to keep his eyes open even though his body was protesting for him to do the opposite.

but he was fighting that need because every time he closed his eyes, you were all he saw.

your beautiful face with your sparkling eyes, your smooth hair, your pointy ears, your sweet voice, and your soft laughter.

you were haunting his thoughts like a punishment for all those years ago.

so all he could do now was to sit on the edge of his balcony with his legs hanging off while waiting for the sun to be born, and remember how things used to be before he destroyed everything.

•••

everything was perfect in the beginning.

velaris was beautiful, the people were kind, and the pastries were absolutely delicious.

the only thing you actually missed, besides helion, was the warmth of the sun like no other court had but the day court — that was just the day citizen in you talking.

your apprenticeship was going amazing. you and madja had instantly connected, and you were learning so much.

two weeks later, you were already attending your own patients without supervision.

you really had a gift, and every time madja complimented your powers, you gave all the credits to your genes — to your mom.

it warmed your heart knowing that the mother had blessed you with this part of her. In this way, it felt like she was always with you.

the house of wind felt just like home, and you adjusted perfectly.

the inner circle had welcomed you with open arms, and you got along with everyone. they thought you and mor would be the closest of all, but they got a big surprise when it turned out to be you and azriel.

the shadowsinger was different from everyone you ever met.

everyone in day was so loud, extroverted and open.

but not him.

he was calm, reserved, and difficult to read, but with time, you ended up finding out that the two of you were more alike than you thought. you were able to go through the shell that azriel had so perfectly built around him over the centuries.

a friendship was born.

every day, qzriel would fly you to the clinic and then back to the house. you explored velaris together and made your personal mission to try every single restaurant and bakery from the city of starlight.

you walked along the sidra and even stopped once in a while to dance along the melodies that the musicians were playing. you would read together whether that was in the library, in your room, or in his. you even started training with him and sometimes, cassian.

you became each other's person.

when a day at the clinic was hard or you would lose a patient, he was there to hug and comfort you, and you found yourself doing the same for him about his missions.

so you decided to take the next step and spoke about your parents' death, how much still affected you losing them.

and in that moment, azriel realized how much trust you put in him, so he decided to return it and opened about his past, his family, and his hands. you listened to every word, cleaned every tear, and held him for as long as he needed.

tou found yourself falling in love with him a little more day by day, and it only took you a few months to realize that you were completely in love.

the day the bond snapped was one of the happiest days of your life.

it happened during the most beautiful celebration in the night court — starfall.

your hair was tied in a long braid that reached down to your waist, decorating the braid were small yellow daylilies.

you were wearing a golden dress that fit perfectly against your sun-kissed skin. the dress had a slit on the left side that went up to the top of your thigh, a single strap held the dress on your right shoulder and when you turned around, whoever was behind you could have a perfect view of your naked back.

golden jewels rested on your ears and neck.

you looked like a goddess — one blessed by the sun itself.

you were shining just like a day court citizen should.

azriel standed next to you in the balcony while gazing at the spirits passing.

both of your hands rested on the stone of the balcony, and when you went to adjust your hand, it brushed against azriel's.

at the new feeling, you looked up to find his eyes, only to see the shadowsinger already looking at you.

in that moment, with the touching of your hands and the meeting of your eyes, the world stopped.

your hands start interviewing, and everything else just disappeared.

it was just the two of you and the sound of your heartbeats. and then, a golden thread appeared and started tying your hearts and souls.

azriel held your free hand and pressed it against his own chest, right where his heart laid.

you followed his action, freeing your intertwined hands and putting his hand on your chest, above your heart.

with the final loop of the golden thread around your hearts, azriel bent down and kissed you.

that moment couldn't be more beautiful and magical even if you tried.

you had finally found the mate that you had wished to the stars all those years ago.

everything was perfect.

you had everything you wanted and more.

you lived in a beautiful city that you learned to love and were starting to call it home.

you had the job of your life, working alongside one of your idols.

amazing friends that made you feel welcomed and part of a little family.

and finally, your mate, the male you were in love with, long before that beautiful and sacred golden thread.

everything was perfect.

but of course, nothing lasts forever.

and all of that disappeared when elain archeron came into the picture.

•••

ten years.

he couldn't believe that much time had passed. all those years without you.

it had been ten years since the last time he saw you.

ten years since he had heard something regarding you.

ten years since he had broken your heart.

and ten years since he had made the biggest mistake of his entire existence.

you had moved back to day court after that day, after what happened and after what he did.

the high lord of day had forbidden azriel from seeing you and from trying to contact you in any way.

and months later, when the rumors of a certain shadowsinger flying above the palace in hopes to get a glimpse of you reached his ears, helion banned him from his court.

helion had always been a very charismatic and loving person.

he's kind, generous, and a very good friend. He gets along with almost everyone, always joking around and laughing.

some people may say that he's the nicest and kindest high lord that prythian has ever seen.

when problems arise, he always tries to find a solution to solve them or if a solution is not possible, a way to improve them.

but not this time.

not when it comes to you and his son — Lucien.

because your heart wasn't the only one to be shattered that day.

no.

lucien's heart was a victim, too.

so, from that moment, everything that helion did was to protect you and lucien.

to make sure that you felt safe, that you had space and time to heal.

azriel's banishment wasn't the only consequence from the events of that day.

that day also cost the alliance between the day court and the night court, and when the alliance fell apart, so did helion and rhysand's friendship.

but azriel wasn't the only one to blame for all of this.

elain archeron was guilty, too.

she, too, was banished from the day court and forbidden to contact lucien in any way.

but unlike azriel, elain's actions cause far more consequences than his.

the autumn court followed the same decisions as the day court.

the banishment of azriel and elain and the prohibition of any kind of contact with lucien.

eris, now the new high lord of the autumn court after beron's death, didn't take lightly to what happened to his little brother.

the two of them had reconnected after eris became high lord.

they talked through everything that had happened in the last centuries, made peace with their past, and decided to move forward together.

now, the brothers were inseparable and had the kind of relationship they had always wanted since they were younger.

so when eris heard what had happened, he considered those actions as a personal attack.

he went as far as to offer lucien the opportunity to choose the blood duel, which his little brother refused, saying that all of this had already caused enough pain.

eris wasn't angry just because of lucien.

he was angry because of you, too.

you were the first person to give him the benefit of the doubt, the first one to not judge him and unlike the others you tried to get to know him, to be his friend and he let you.

6ou were the first one to know the real eris, to know what he hid behind the mask.

therefore, you had a special place in his heart. even if you didn't share the same blood, you were part of his family.

but that didn't stop with day and autumn. spring joined them, too.

despite everything that happened and the fact that they were still working on their friendship, tamlin's loyalty remained with lucien.

spring had been lucien's home for decades, and with that came a brotherhood between the two of them.

needless to mention that jurian and vassa's loyalties also remained with lucien.

to everyone outside the situation, all of this may seem overreacted and exaggerated.

but to everyone involved, it's not.

after all, you and lucien almost died.

that's what happens when a mating bond is rejected.

•••

azriel couldn't believe things had turned out this way.

he was so sure that the cauldron was wrong, that he belonged with Elain.

three sisters for three brothers.

how more poetic could it be?

there were signals everywhere.

feyre with rhysand.

nesta with cassian.

elain with him.

elain wouldn't go close to lucien or talk to him, but she would sit next to him whether during dinners or on the couch, she would talk to him, and requested his company when she went to the garden or to the city.

even his shadows disappeared every time he was with her.

weren't those signals clear enough?

they were meant to be.

the cauldron was wrong.

so azriel did what he thought was right.

he rejected the mating bond with you, and elain did the same with lucien.

he never thought that the rejection of the bond would've almost cost your life.

that memory still gave him nightmares to this day.

how pale you turned, how you sank to your knees with your hand pressed against your chest, tears running free down your cheeks and muffled screams leaving your lips.

how much pain you had suffered and how he had been the cause of it.

how once, not that long ago, he had been the reason for your smiles, laughs, and giggles.

but that memory wasn't his.

it was rhysand's.

rhys, who had to go through your mind shields, and knock you unconscious so the pain would stop and that memory led him to another memory.

the memory of that day and the things that had followed after he shattered your heart.

•••

azriel wasn't there the moment it happened.

no, he was too busy kissing elain after admitting how much they craved each other.

and while he kissed elain, he felt that golden thread tying the two of you breaking and start slowly to disappear.

nothing could have prepared him for that last memory of you when he and elain were summoned to the river house a few hours later.

rhys had shown him not as a courtesy but as a lesson of how much his actions can affect others.

but you weren't just some other.

you were his mate — former mate.

azriel made a move to go find you.

he needed to explain it to you, and he needed you to understand, but you were already gone.

rhys told him that after you regained consciousness, lucien took you with him back to day court.

lucien.

who you had become instantly friends with since the male's arrival in velaris.

you had treated him just like you were when you moved to the night court.

you showed him the city, the good restaurants and the best pastries, and also told him about Helion, now that he knew the high lord was his father and he was his heir.

you wanted him to feel like home, just like you did.

when Azriel made his intentions clear to go to day and find you, rhys showed him the letter helion had sent.

the one that forbidden him from seeing you and from trying to contact you in any way.

the one that also had the same indications to elain regarding lucien.

and that if any of them tried to disobey his orders, there would be consequences.

azriel knew of protective the male was of you and that he would do anything to protect his family, so for a split second, azriel found himself fearing the high lord.

rhysand also ordered them to stay away from the two of you, stating that they had already created enough problems and the night court could not afford a war with day.

after they left his office, rhys sat down on his chair, trying to think how he was gonna solve this.

his mind kept going back to you and lucien.

he was there when lucien came for you.

the red headed male was also pale and every few minutes, his hand would press to his chest in pain, his eyes were still red, probably from the tears he had shed.

rhys knew that Helion's letter wouldn't be the only one he would receive that day.

and like he was right, three more letters arrived during it.

first from autumn, then spring and the last one from the band of exiles.

rhys passed a hand through his black hair and released a long sigh.

azriel and elain actions had just cost four allies to the night court.

•••

when you and lucien arrived in day, helion almost fell to his knees at your sight.

you were in lucien's arms, your eyes half open with tears still following down your cheeks.

one of your hands was against your chest, rubbing small circles in a way of trying to get rid of the pain.

lucien wasn't much better.

helion headed towards you and started examining you for injuries, but he found nothing.

when confusion made his way to his features, Lucien told him everything.

the confusion was replaced by anger, but the anger wasn't just directed towards the shadowsinger and the middle archeron sister.

some of it was towards himself.

towards himself, because seeing you like that, helion felt that he had broken the promise he made to your dad and that this was his fault.

without giving time for any more thoughts to fill his mind, helion led lucien to your room, where the heir laid you on the bed.

you had fallen asleep in his arms with your cheeks still stained.

lucien sat on the chair by your desk that was placed in front of your bed and said to Helion that he would stay with you.

helion gave him a firm nod, remembering that lucien didn't have a room yet in his palace, but he was about to fix that.

helion didn't waste any time after making sure that the two of you were okay for now.

he called two of his servants to prepare a room for the young heir and went straight to his office where he wrote the letter and sent it to rhysand.

the next week's were a complicated ones but showed that time was the best healer.

you no longer spend the days locked in your room alone.

you started to eat properly again and went back to work.

day by day, you were smiling more, sometimes making jokes.

lucien improved as well.

he decided to live in the day court for the time being and took his place as helion's second in command.

his relationship with helion was also getting stronger over time.

they were making up for the lost time.

but that wasn't the only thing that changed. your relationship with lucien also changed.

you got closer than ever, due to the fact you were the only ones who knew what the other was going through.

you found comfort in each other's presence and started spending more time together to the point where you became each other's favorite person.

little by little, you start helping each other heal.

you started putting back together the pieces that had been broken, and the pain started slowly fading until the day that it didn't hurt anymore.

you two mended your hearts and souls, and for the first time, in a long time, you were full again.

your friendship grew, and so did your feelings for each other.

•••

azriel couldn't believe how wrong he had been.

because the cauldron wasn't wrong, it had never been wrong.

he was the one who was wrong — right from the beginning.

he and elain had tried a relationship after yours and lucien's departure.

it worked for six months until it didn't.

azriel questioned himself why the relationship was starting to fail and why being with elain was starting to feel wrong.

it didn't take him too long to understand the reason. It was because she wasn't you.

he found out that the reason his shadows disappear every time he was with elain wasn't because they were destined but because they were with you.

his shadows would leave him and elain to go find you, like they were stating that they wouldn't betray you, that they chose you.

on the day he broke up with elain, he found his shadows in your old room, which once was filled with colors, books, paintings, and light, and now was empty, dusty, and dark.

the shadows were swimming around your starfall dress — the one you wore on the day your bond had snapped.

the sight of the dress was painful, and he understood why it had been left behind.

azriel had tried to apologize.

he flew to day court and around the palace trying to find you but he never did and the next day helion sent a letter with his and elain's banishment, making autumn and spring to make the same decision.

he understood why.

they were trying to protect you and lucien, and even though he didn't have the right, he just wanted to know if you were okay.

he asked rhys several times if he knew something about you, and thys revealed to him that you weren't talking to him or the other members of the inner circle either.

you had stated that it was too early and still very painful.

so they respected your decision and kept their distance.

that had caused azriel's guilt to grow even more.

how he wished for nesta to still have her powers so he could go back in time and repair all of this.

the light of the sun broke his thoughts.

the sun was finally making its appearance in the orange and yellow sky.

azriel released a long breath and looked at the clock perched on his bedroom wall.

the morning was here, and he was only two hours away from seeing you.

•••

the inner circle stood at the entrance of the day court palace.

helion had lifted the banishment for this meeting with yours and lucien consent.

both of you said that it had been a long time and that the past should stay in the past, but that didn't mean you would be accepting any apologies today.

koschei was on the rise again, and prythian needed to come together once more.

right now, your past didn't matter.

the doors swung open, and the inner circle made their way inside.

a servant led them to the conference room located in the same hallway as helion's office on the first floor of the palace.

they sat at the marble table while the servant informed them, "the high lord will be here in a few minutes."

receiving a nod and a 'thank you' from rhysand, the servant left.

rhys started, "y/n and lucien will also be in this meeting. now, helion was nice enough to allow the two of you back here, so do not ruin this."

he finished while looking at azriel and elain, making them both nod their heads.

helion entered the room, and the inner circle raised from their seats.

the high lord of the day court made his way to the head of the table.

he turned to the side where rhys and his inner circle stood, offering his hand to rhys to shake it.

taken by surprise, rhys needed a few seconds to process what was happening before accepting his hand.

once they had shaken hands, everyone returned to their seats, but not before helion sent a disapproving look in azriel's and elain's direction.

a few minutes into the meeting, the door to the conference room opened again.

and there you were.

you were dressed in day attire. a beautiful white dress that hugged your body, with your hair loosen and golden jewelry adorned your neck and ears.

lucien was by your side also wearing day attire, one that matched helion's, with your hand in his.

the inner circle held their breaths at your sight.

it had been ten years, but all the memories came flashing back to them.

you looked the same, but when you two approached the table, that's when they saw it and shock spread all over their faces.

azriel couldn't believe what he was seeing.

he didn't know what he was expecting to see at this meeting, but it wasn't this.

it wasn't the golden ring that you and lucien had matching on your left hands informing him that you were married that shocked him.

it was the small and round belly that your free hand was resting on and the sweet vanilla scent that was filling the air — the scent of yours and lucien's baby.

"apologies for our delay," lucien started, then looking in your direction with a smile continued "someone had a big appetite this morning," he ended with a laugh.

you looked at his gaze, a genuine smile on your lips "shut up," you whispered.

lucien grabs the back of your chair, pulling it to give you enough space to sit. "thank you, my love."

you said while watching him take the seat at your right, making you stay seated between him and Helion.

for the first time since you entered the room, you looked at the people in front of you. "night court," you greeted with a small smile.

feyre was the first to say, "congratulations, y/n and lucien."

lucien spoke this time. "thank you, feyre." he rested his hand on your belly.

"how far long are you?" rhysand's voice reached your ears.

looking in his direction, you answered, "23 weeks. lucien thinks it's a girl, but i think it's a boy," you added, making rhys smile.

"i always took you for a boy mom." amren's voice surprised you and couldn't help but smile at her words.

"congratulations to you two. the mother knows you deserve it." she finished with a genuine smile.

lucien looked at azriel and elain before directing his eyes to the ancient one "yes, we do. thank you, amren."

lucien paused for a second before turning in helion's direction and continuing. “let's not keep holding on to the meeting. please go on, father."

helion proceeded with the meeting, but azriel didn't listen to a word that was said.

he couldn't tear his eyes from you and lucien.

there was no doubt of the love you two shared, not when it was written in both of your eyes.

he didn't miss Lucien caresing your belly and pushing a strand of hair behind your ear, passing his thumb over your jaw, and kissing your cheek after.

or how you rested your right hand on top of his on your belly while your left passed through his long red hair before resting around his shoulders and your smile while doing it.

what bigger proof did he need of your love if not for the baby you were carrying?

lucien's baby, he kept telling himself.

not his.

lucien's.

jealousy invaded his body, but there was nothing he could do.

he made his decision ten years ago, and now he had to live with it.

lost in his thoughts, he only realized the meeting was over when everyone started standing.

rhys and helion were finishing talking, and when the doors opened one more time, eris vanserra walked in with a little ginger boy in his arms.

he couldn't be more than five years old.

he looked exactly like lucien, except for his eyes — those were yours.

azriel's heart sank, and it sank even more a few seconds later, when the little boy spotted you and lucien.

you already had a baby and you were about to have your second.

with a big smile appearing on his sweet face, the little boy almost shouted, "mommy! daddy!"

the boy jumped from his uncle's arms and ran to you.

you bend down and gather the happy boy in your arms before standing again and passing a hand through his ginger curls and saying, "hi, baby."

you peppered his face with kisses, making him laugh even more. "i thought you were having fun with your uncle," you said, looking at your brother in law.

your son pouted “uncle eris doesn't know how to play. he only wants to do the boring stuff, mommy.”

everyone in the room chuckled. eris gasped with fake hurt “excuse me?”

“elijah.” lucien chuckled and said to your son after joining your side “don't be rude to your uncle.”

“but it’s the truth, daddy.” elijah hid his face on your neck.

eris approached the little family with a smile directed to his nephew. "sorry. i tried to keep him entertained, but he just kept asking about you two."

lucien noticed his older brother had paint and glitter on his white shirt and laughed at the thought of his son giving him a hard time before exclaiming, "it's alright, brother. we were about to leave anyway."

the little boy settled in your arms and rested his head against yours, lucien started rubbing his back.

when the little boy caught the sight of his grandfather, he asked before anyone could stop him "grandpa, how was the meeting with the idiots from the night court?"

the room went quiet, and a few gasps escaped.

at your son's words, you turned to look at Helion, now on mom's mood. "helion! how many times do we have to tell you not to speak like that in front of him?"

the room erupted in laughter at your statement.

the air became lighter, and helion put his hands in surrender, promising you that it wouldn't happen again.

you gave him an incredulous look, saying that you didn't believe him.

your son wrapped his tiny arms around your neck and rested his head on your shoulder with a yawn leaving his lips.

you rubbed your son's back while speaking to him. "C'mon, elijah. let's leave before your grandfather comes up with a new bad word for you to learn."

“bad grandpa” your son agreed with you while earning new chuckles from the night court.

even though he was trying to hold his smile, azriel failed. your son was too adorable.

you turned your gaze to the inner circle and gave them a smile. "it was good to see you all."

"you too, y/n. i missed you." cassian replied.

your smile stretched before telling him, "i missed you too, cass."

the nickname made his heart ache — maybe there's still a chance for you to reconnect.

you turned to look behind you, meeting your husband's eyes "you're coming, lu?"

a pink blush made its way to lucien's cheeks "of course, my love."

the heir looked at his father, "we'll see you at dinner, father. night court." he said, giving the inner circle a small nod before joining you and wrapping his arm around your waist and giving a kiss to your now sleeping son.

amren spoke again “see i told you were a boy mom.”

“you're right. if this baby happens to be a boy as well, i'm gonna be in trouble.” you replied with an arm holding your son and while the other made its way to your belly.

“no, you're not. you're gonna be great.” nesta spoke, a genuine smile on her lips “we already can see you are.” she gestured to the little boy sleeping in your arms.

“thank you, nes.” you were grateful for her words.

on your way out, you met azriel's eyes, but you couldn't find the words, so you simply gave him a nod with a small smile, and azriel returned the gesture.

when the door closed, amren was the first to break the silence "well, the mother has a sense of humor."

everyone turned to look at her, but she focused her gaze on azriel and elain.

"you rejected them because you believed you belonged with one another only for your relationship to fail six months later. and now," she released a laugh, "your former mates found their way towards each other. fell in love, got married, have a son, and have another baby on the way. ironic isn't it?" she said with the feline smile returning to her lips.

it was helion who spoke next, amusement all over his face, "indeed. i guess karma is a bitch."

he sent a disapproving look one more time in the direction of the two people who almost cost him his family before exiting the room.

amren's and Helion's words stung, but azriel knew it was nothing but the truth. He realized in that moment that despite your life now and how things turned out, you would never forgive him.

he had lost you forever, and now he had to live with regret for the rest of his life.

after all, you were no longer his.

a/n: thank you for reading! i'm thinking in making a general taglist so if you wish to be added let me know.

the beautiful dividers belong to @cafekitsune

2K notes · View notes

mostlysignssomeportents · 3 months ago

Text

“Disenshittify or Die”

youtube

I'm coming to BURNING MAN! On TUESDAY (Aug 27) at 1PM, I'm giving a talk called "DISENSHITTIFY OR DIE!" at PALENQUE NORTE (7&E). On WEDNESDAY (Aug 28) at NOON, I'm doing a "Talking Caterpillar" Q&A at LIMINAL LABS (830&C).

Last weekend, I traveled to Las Vegas for Defcon 32, where I had the immense privilege of giving a solo talk on Track 1, entitled "Disenshittify or die! How hackers can seize the means of computation and build a new, good internet that is hardened against our asshole bosses' insatiable horniness for enshittification":

https://info.defcon.org/event/?id=54861

This was a followup to last year's talk, "An Audacious Plan to Halt the Internet's Enshittification," a talk that kicked off a lot of international interest in my analysis of platform decay ("enshittification"):

https://www.youtube.com/watch?v=rimtaSgGz_4

The Defcon organizers have earned a restful week or two, and that means that the video of my talk hasn't yet been posted to Defcon's Youtube channel, so in the meantime, I thought I'd post a lightly edited version of my speech crib. If you're headed to Burning Man, you can hear me reprise this talk at Palenque Norte (7&E); I'm kicking off their lecture series on Tuesday, Aug 27 at 1PM.

What the fuck happened to the old, good internet?

I mean, sure, our bosses were a little surveillance-happy, and they were usually up for sharing their data with the NSA, and whenever there was a tossup between user security and growth, it was always YOLO time.

But Google Search used to work. Facebook used to show you posts from people you followed. Uber used to be cheaper than a taxi and pay the driver more than a cabbie made. Amazon used to sell products, not Shein-grade self-destructing dropshipped garbage from all-consonant brands. Apple used to defend your privacy, rather than spying on you with your no-modifications-allowed Iphone.

There was a time when you searching for an album on Spotify would get you that album – not a playlist of insipid AI-generated covers with the same name and art.

Microsoft used to sell you software – sure, it was buggy – but now they just let you access apps in the cloud, so they can watch how you use those apps and strip the features you use the most out of the basic tier and turn them into an upcharge.

What – and I cannot stress this enough – the fuck happened?!

I’m talking about enshittification.

Here’s what enshittification looks like from the outside: First, you see a company that’s being good to its end users. Google puts the best search results at the top; Facebook shows you a feed of posts from people and groups you followl; Uber charges small dollars for a cab; Amazon subsidizes goods and returns and shipping and puts the best match for your product search at the top of the page.

That’s stage one, being good to end users. But there’s another part of this stage, call it stage 1a). That’s figuring out how to lock in those users.

There’s so many ways to lock in users.

If you’re Facebook, the users do it for you. You joined Facebook because there were people there you wanted to hang out with, and other people joined Facebook to hang out with you.

That’s the old “network effects” in action, and with network effects come “the collective action problem." Because you love your friends, but goddamn are they a pain in the ass! You all agree that FB sucks, sure, but can you all agree on when it’s time to leave?

No way.

Can you agree on where to go next?

Hell no.

You’re there because that’s where the support group for your rare disease hangs out, and your bestie is there because that’s where they talk with the people in the country they moved away from, then there’s that friend who coordinates their kid’s little league car pools on FB, and the best dungeon master you know isn’t gonna leave FB because that’s where her customers are.

So you’re stuck, because even though FB use comes at a high cost – your privacy, your dignity and your sanity – that’s still less than the switching cost you’d have to bear if you left: namely, all those friends who have taken you hostage, and whom you are holding hostage

Now, sometimes companies lock you in with money, like Amazon getting you to prepay for a year’s shipping with Prime, or to buy your Audible books on a monthly subscription, which virtually guarantees that every shopping search will start on Amazon, after all, you’ve already paid for it.

Sometimes, they lock you in with DRM, like HP selling you a printer with four ink cartridges filled with fluid that retails for more than $10,000/gallon, and using DRM to stop you from refilling any of those ink carts or using a third-party cartridge. So when one cart runs dry, you have to refill it or throw away your investment in the remaining three cartridges and the printer itself.

Sometimes, it’s a grab bag:

You can’t run your Ios apps without Apple hardware;

you can’t run your Apple music, books and movies on anything except an Ios app;

your iPhone uses parts pairing – DRM handshakes between replacement parts and the main system – so you can’t use third-party parts to fix it; and

every OEM iPhone part has a microscopic Apple logo engraved on it, so Apple can demand that the US Customs and Border Service seize any shipment of refurb Iphone parts as trademark violations.

Think Different, amirite?

Getting you locked in completes phase one of the enshittification cycle and signals the start of phase two: making things worse for you to make things better for business customers.

For example, a platform might poison its search results, like Google selling more and more of its results pages to ads that are identified with lighter and lighter tinier and tinier type.

Or Amazon selling off search results and calling it an “ad” business. They make $38b/year on this scam. The first result for your search is, on average, 29% more expensive than the best match for your search. The first row is 25% more expensive than the best match. On average, the best match for your search is likely to be found seventeen places down on the results page.

Other platforms sell off your feed, like Facebook, which started off showing you the things you asked to see, but now the quantum of content from the people you follow has dwindled to a homeopathic residue, leaving a void that Facebook fills with things that people pay to show you: boosted posts from publishers you haven’t subscribed to, and, of course, ads.

Now at this point you might be thinking ‘sure, if you’re not paying for the product, you’re the product.'

Bullshit!

Bull.

Shit.

The people who buy those Google ads? They pay more every year for worse ad-targeting and more ad-fraud

Those publishers paying to nonconsensually cram their content into your Facebook feed? They have to do that because FB suppresses their ability to reach the people who actually subscribed to them

The Amazon sellers with the best match for your query have to outbid everyone else just to show up on the first page of results. It costs so much to sell on Amazon that between 45-51% of every dollar an independent seller brings in has to be kicked up to Don Bezos and the Amazon crime family. Those sellers don’t have the kind of margins that let them pay 51% They have to raise prices in order to avoid losing money on every sale.

"But wait!" I hear you say!

[Come on, say it!]

"But wait! Things on Amazon aren’t more expensive that things at Target, or Walmart, or at a mom and pop store, or direct from the manufacturer.

"How can sellers be raising prices on Amazon if the price at Amazon is the same as at is everywhere else?"

[Any guesses?!]

That’s right, they charge more everywhere. They have to. Amazon binds its sellers to a policy called “most favored nation status,” which says they can’t charge more on Amazon than they charge elsewhere, including direct from their own factory store.

So every seller that wants to sell on Amazon has to raise their prices everywhere else.

Now, these sellers are Amazon’s best customers. They’re paying for the product, and they’re still getting screwed.

Paying for the product doesn’t fill your vapid boss’s shriveled heart with so much joy that he decides to stop trying to think of ways to fuck you over.

Look at Apple. Remember when Apple offered every Ios user a one-click opt out for app-based surveillance? And 96% of users clicked that box?

(The other four percent were either drunk or Facebook employees or drunk Facebook employees.)

That cost Facebook at least ten billion dollars per year in lost surveillance revenue?

I mean, you love to see it.

But did you know that at the same time Apple started spying on Ios users in the same way that Facebook had been, for surveillance data to use to target users for its competing advertising product?

Your Iphone isn’t an ad-supported gimme. You paid a thousand fucking dollars for that distraction rectangle in your pocket, and you’re still the product. What’s more, Apple has rigged Ios so that you can’t mod the OS to block its spying.

If you’re not not paying for the product, you’re the product, and if you are paying for the product, you’re still the product.

Just ask the farmers who are expected to swap parts into their own busted half-million dollar, mission-critical tractors, but can’t actually use those parts until a technician charges them $200 to drive out to the farm and type a parts pairing unlock code into their console.

John Deere’s not giving away tractors. Give John Deere a half mil for a tractor and you will be the product.

Please, my brothers and sisters in Christ. Please! Stop saying ‘if you’re not paying for the product, you’re the product.’

OK, OK, so that’s phase two of enshittification.

Phase one: be good to users while locking them in.

Phase two: screw the users a little to you can good to business customers while locking them in.

Phase three: screw everybody and take all the value for yourself. Leave behind the absolute bare minimum of utility so that everyone stays locked into your pile of shit.

Enshittification: a tragedy in three acts.

That’s what enshittification looks like from the outside, but what’s going on inside the company? What is the pathological mechanism? What sci-fi entropy ray converts the excellent and useful service into a pile of shit?

That mechanism is called twiddling. Twiddling is when someone alters the back end of a service to change how its business operates, changing prices, costs, search ranking, recommendation criteria and other foundational aspects of the system.

Digital platforms are a twiddler’s utopia. A grocer would need an army of teenagers with pricing guns on rollerblades to reprice everything in the building when someone arrives who’s extra hungry.

Whereas the McDonald’s Investments portfolio company Plexure advertises that it can use surveillance data to predict when an app user has just gotten paid so the seller can tack an extra couple bucks onto the price of their breakfast sandwich.

And of course, as the prophet William Gibson warned us, ‘cyberspace is everting.' With digital shelf tags, grocers can change prices whenever they feel like, like the grocers in Norway, whose e-ink shelf tags change the prices 2,000 times per day.

Every Uber driver is offered a different wage for every job. If a driver has been picky lately, the job pays more. But if the driver has been desperate enough to grab every ride the app offers, the pay goes down, and down, and down.

The law professor Veena Dubal calls this ‘algorithmic wage discrimination.' It’s a prime example of twiddling.

Every youtuber knows what it’s like to be twiddled. You work for weeks or months, spend thousands of dollars to make a video, then the algorithm decides that no one – not your own subscribers, not searchers who type in the exact name of your video – will see it.

Why? Who knows? The algorithm’s rules are not public.

Because content moderation is the last redoubt of security through obscurit: they can’t tell you what the como algorithm is downranking because then you’d cheat.

Youtube is the kind of shitty boss who docks every paycheck for all the rules you’ve broken, but won’t tell you what those rules were, lest you figure out how to break those rules next time without your boss catching you.

Twiddling can also work in some users’ favor, of course. Sometimes platforms twiddle to make things better for end users or business customers.

For example, Emily Baker-White from Forbes revealed the existence of a back-end feature that Tiktok’s management can access they call the “heating tool.”

When a manager applies the heating toll to a performer’s account, that performer’s videos are thrust into the feeds of millions of users, without regard to whether the recommendation algorithm predicts they will enjoy that video.

Why would they do this? Well, here’s an analogy from my boyhood I used to go to this traveling fair that would come to Toronto at the end of every summer, the Canadian National Exhibition. If you’ve been to a fair like the Ex, you know that you can always spot some guy lugging around a comedically huge teddy bear.

Nominally, you win that teddy bear by throwing five balls in a peach-basket, but to a first approximation, no one has ever gotten five balls to stay in that peach-basket.

That guy “won” the teddy bear when a carny on the midway singled him out and said, "fella, I like your face. Tell you what I’m gonna do: You get just one ball in the basket and I’ll give you this keychain, and if you amass two keychains, I’ll let you trade them in for one of these galactic-scale teddy-bears."

That’s how the guy got his teddy bear, which he now has to drag up and down the midway for the rest of the day.

Why the hell did that carny give away the teddy bear? Because it turns the guy into a walking billboard for the midway games. If that dopey-looking Judas Goat can get five balls into a peach basket, then so can you.

Except you can’t.

Tiktok’s heating tool is a way to give away tactical giant teddy bears. When someone in the TikTok brain trust decides they need more sports bros on the platform, they pick one bro out at random and make him king for the day, heating the shit out of his account.

That guy gets a bazillion views and he starts running around on all the sports bro forums trumpeting his success: *I am the Louis Pasteur of sports bro influencers!"

The other sports bros pile in and start retooling to make content that conforms to the idiosyncratic Tiktok format. When they fail to get giant teddy bears of their own, they assume that it’s because they’re doing Tiktok wrong, because they don’t know about the heating tool.

But then comes the day when the TikTok Star Chamber decides they need to lure in more astrologers, so they take the heat off that one lucky sports bro, and start heating up some lucky astrologer.

Giant teddy bears are all over the place: those Uber drivers who were boasting to the NYT ten years ago about earning $50/hour? The Substackers who were rolling in dough? Joe Rogan and his hundred million dollar Spotify payout? Those people are all the proud owners of giant teddy bears, and they’re a steal.

Because every dollar they get from the platform turns into five dollars worth of free labor from suckers who think they just internetting wrong.

Giant teddy bears are just one way of twiddling. Platforms can play games with every part of their business logic, in highly automated ways, that allows them to quickly and efficiently siphon value from end users to business customers and back again, hiding the pea in a shell game conducted at machine speeds, until they’ve got everyone so turned around that they take all the value for themselves.

That’s the how: How the platforms do the trick where they are good to users, then lock users in, then maltreat users to be good to business customers, then lock in those business customers, then take all the value for themselves.

So now we know what is happening, and how it is happening, all that’s left is why it’s happening.

Now, on the one hand, the why is pretty obvious. The less value that end-users and business customers capture, the more value there is left to divide up among the shareholders and the executives.

That’s why, but it doesn’t tell you why now. Companies could have done this shit at any time in the past 20 years, but they didn’t. Or at least, the successful ones didn’t. The ones that turned themselves into piles of shit got treated like piles of shit. We avoided them and they died.

Remember Myspace? Yahoo Search? Livejournal? Sure, they’re still serving some kind of AI slop or programmatic ad junk if you hit those domains, but they’re gone.

And there’s the clue: It used to be that if you enshittified your product, bad things happened to your company. Now, there are no consequences for enshittification, so everyone’s doing it.

Let’s break that down: What stops a company from enshittifying?

There are four forces that discipline tech companies. The first one is, obviously, competition.

If your customers find it easy to leave, then you have to worry about them leaving

Many factors can contribute to how hard or easy it is to depart a platform, like the network effects that Facebook has going for it. But the most important factor is whether there is anywhere to go.

Back in 2012, Facebook bought Insta for a billion dollars. That may seem like chump-change in these days of eleven-digit Big Tech acquisitions, but that was a big sum in those innocent days, and it was an especially big sum to pay for Insta. The company only had 13 employees, and a mere 25 million registered users.

But what mattered to Zuckerberg wasn’t how many users Insta had, it was where those users came from.

[Does anyone know where those Insta users came from?]

That’s right, they left Facebook and joined Insta. They were sick of FB, even though they liked the people there, they hated creepy Zuck, they hated the platform, so they left and they didn’t come back.

So Zuck spent a cool billion to recapture them, A fact he put in writing in a midnight email to CFO David Ebersman, explaining that he was paying over the odds for Insta because his users hated him, and loved Insta. So even if they quit Facebook (the platform), they would still be captured Facebook (the company).

Now, on paper, Zuck’s Instagram acquisition is illegal, but normally, that would be hard to stop, because you’d have to prove that he bought Insta with the intention of curtailing competition.

But in this case, Zuck tripped over his own dick: he put it in writing.

But Obama’s DoJ and FTC just let that one slide, following the pro-monopoly policies of Reagan, Bush I, Clinton and Bush II, and setting an example that Trump would follow, greenlighting gigamergers like the catastrophic, incestuous Warner-Discovery marriage.

Indeed, for 40 years, starting with Carter, and accelerating through Reagan, the US has encouraged monopoly formation, as an official policy, on the grounds that monopolies are “efficient.”

If everyone is using Google Search, that’s something we should celebrate. It means they’ve got the very best search and wouldn’t it be perverse to spend public funds to punish them for making the best product?

But as we all know, Google didn’t maintain search dominance by being best. They did it by paying bribes. More than 20 billion per year to Apple alone to be the default Ios search, plus billions more to Samsung, Mozilla, and anyone else making a product or service with a search-box on it, ensuring that you never stumble on a search engine that’s better than theirs.

Which, in turn, ensured that no one smart invested big in rival search engines, even if they were visibly, obviously superior. Why bother making something better if Google’s buying up all the market oxygen before it can kindle your product to life?

Facebook, Google, Microsoft, Amazon – they’re not “making things” companies, they’re “buying things” companies, taking advantage of official tolerance for anticompetitive acquisitions, predatory pricing, market distorting exclusivity deals and other acts specifically prohibited by existing antitrust law.

Their goal is to become too big to fail, because that makes them too big to jail, and that means they can be too big to care.

Which is why Google Search is a pile of shit and everything on Amazon is dropshipped garbage that instantly disintegrates in a cloud of offgassed volatile organic compounds when you open the box.

Once companies no longer fear losing your business to a competitor, it’s much easier for them to treat you badly, because what’re you gonna do?

Remember Lily Tomlin as Ernestine the AT&T operator in those old SNL sketches? “We don’t care. We don’t have to. We’re the phone company.”

Competition is the first force that serves to discipline companies and the enshittificatory impulses of their leadership, and we just stopped enforcing competition law.

It takes a special kind of smooth-brained asshole – that is, an establishment economist – to insist that the collapse of every industry from eyeglasses to vitamin C into a cartel of five or fewer companies has nothing to do with policies that officially encouraged monopolization.

It’s like we used to put down rat poison and we didn’t have a rat problem. Then these dickheads convinced us that rats were good for us and we stopped putting down rat poison, and now rats are gnawing our faces off and they’re all running around saying, "Who’s to say where all these rats came from? Maybe it was that we stopped putting down poison, but maybe it’s just the Time of the Rats. The Great Forces of History bearing down on this moment to multiply rats beyond all measure!"

Antitrust didn’t slip down that staircase and fall spine-first on that stiletto: they stabbed it in the back and then they pushed it.

And when they killed antitrust, they also killed regulation, the second force that disciplines companies. Regulation is possible, but only when the regulator is more powerful than the regulated entities. When a company is bigger than the government, it gets damned hard to credibly threaten to punish that company, no matter what its sins.

That’s what protected IBM for all those years when it had its boot on the throat of the American tech sector. Do you know, the DOJ fought to break up IBM in the courts from 1970-1982, and that every year, for 12 consecutive years, IBM spent more on lawyers to fight the USG than the DOJ Antitrust Division spent on all the lawyers fighting every antitrust case in the entire USA?

IBM outspent Uncle Sam for 12 years. People called it “Antitrust’s Vietnam.” All that money paid off, because by 1982, the president was Ronald Reagan, a man whose official policy was that monopolies were “efficient." So he dropped the case, and Big Blue wriggled off the hook.

It’s hard to regulate a monopolist, and it’s hard to regulate a cartel. When a sector is composed of hundreds of competing companies, they compete. They genuinely fight with one another, trying to poach each others’ customers and workers. They are at each others’ throats.

It’s hard enough for a couple hundred executives to agree on anything. But when they’re legitimately competing with one another, really obsessing about how to eat each others’ lunches, they can’t agree on anything.

The instant one of them goes to their regulator with some bullshit story, about how it’s impossible to have a decent search engine without fine-grained commercial surveillance; or how it’s impossible to have a secure and easy to use mobile device without a total veto over which software can run on it; or how it’s impossible to administer an ISP’s network unless you can slow down connections to servers whose owners aren’t paying bribes for “premium carriage"; there’s some *other company saying, “That’s bullshit”

“We’ve managed it! Here’s our server logs, our quarterly financials and our customer testimonials to prove it.”

100 companies are a rabble, they're a mob. They can’t agree on a lobbying position. They’re too busy eating each others’ lunch to agree on how to cater a meeting to discuss it.

But let those hundred companies merge to monopoly, absorb one another in an incestuous orgy, turn into five giant companies, so inbred they’ve got a corporate Habsburg jaw, and they become a cartel.

It’s easy for a cartel to agree on what bullshit they’re all going to feed their regulator, and to mobilize some of the excess billions they’ve reaped through consolidation, which freed them from “wasteful competition," sp they can capture their regulators completely.

You know, Congress used to pass federal consumer privacy laws? Not anymore.

The last time Congress managed to pass a federal consumer privacy law was in 1988: The Video Privacy Protection Act. That’s a law that bans video-store clerks from telling newspapers what VHS cassettes you take home. In other words, it regulates three things that have effectively ceased to exist.

The threat of having your video rental history out there in the public eye was not the last or most urgent threat the American public faced, and yet, Congress is deadlocked on passing a privacy law.

Tech companies’ regulatory capture involves a risible and transparent gambit, that is so stupid, it’s an insult to all the good hardworking risible transparent ruses out there.

Namely, they claim that when they violate your consumer, privacy or labor rights, It’s not a crime, because they do it with an app.

Algorithmic wage discrimination isn’t illegal wage theft: we do it with an app.

Spying on you from asshole to appetite isn’t a privacy violation: we do it with an app.

And Amazon’s scam search tool that tricks you into paying 29% more than the best match for your query? Not a ripoff. We do it with an app.

Once we killed competition – stopped putting down rat poison – we got cartels – the rats ate our faces. And the cartels captured their regulators – the rats bought out the poison factory and shut it down.

So companies aren’t constrained by competition or regulation.

But you know what? This is tech, and tech is different.IIt’s different because it’s flexible. Because our computers are Turing-complete universal von Neumann machines. That means that any enshittificatory alteration to a program can be disenshittified with another program.

Every time HP jacks up the price of ink , they invite a competitor to market a refill kit or a compatible cartridge.

When Tesla installs code that says you have to pay an extra monthly fee to use your whole battery, they invite a modder to start selling a kit to jailbreak that battery and charge it all the way up.

Lemme take you through a little example of how that works: Imagine this is a product design meeting for our company’s website, and the guy leading the meeting says “Dudes, you know how our KPI is topline ad-revenue? Well, I’ve calculated that if we make the ads just 20% more invasive and obnoxious, we’ll boost ad rev by 2%”

This is a good pitch. Hit that KPI and everyone gets a fat bonus. We can all take our families on a luxury ski vacation in Switzerland.

But here’s the thing: someone’s gonna stick their arm up – someone who doesn’t give a shit about user well-being, and that person is gonna say, “I love how you think, Elon. But has it occurred to you that if we make the ads 20% more obnoxious, then 40% of our users will go to a search engine and type 'How do I block ads?'"

I mean, what a nightmare! Because once a user does that, the revenue from that user doesn’t rise to 102%. It doesn’t stay at 100% It falls to zero, forever.

[Any guesses why?]

Because no user ever went back to the search engine and typed, 'How do I start seeing ads again?'

Once the user jailbreaks their phone or discovers third party ink, or develops a relationship with an independent Tesla mechanic who’ll unlock all the DLC in their car, that user is gone, forever.

Interoperability – that latent property bequeathed to us courtesy of Herrs Turing and Von Neumann and their infinitely flexible, universal machines – that is a serious check on enshittification.

The fact that Congress hasn’t passed a privacy law since 1988 Is countered, at least in part, by the fact that the majority of web users are now running ad-blockers, which are also tracker-blockers.

But no one’s ever installed a tracker-blocker for an app. Because reverse engineering an app puts in you jeopardy of criminal and civil prosecution under Section 1201 of the Digital Millennium Copyright Act, with penalties of a 5-year prison sentence and a $500k fine for a first offense.

And violating its terms of service puts you in jeopardy under the Computer Fraud and Abuse Act of 1986, which is the law that Ronald Reagan signed in a panic after watching Wargames (seriously!).

Helping other users violate the terms of service can get you hit with a lawsuit for tortious interference with contract. And then there’s trademark, copyright and patent.

All that nonsense we call “IP,” but which Jay Freeman of Cydia calls “Felony Contempt of Business Model."

So if we’re still at that product planning meeting and now it’s time to talk about our app, the guy leading the meeting says, “OK, so we’ll make the ads in the app 20% more obnoxious to pull a 2% increase in topline ad rev?”

And that person who objected to making the website 20% worse? Their hand goes back up. Only this time they say “Why don’t we make the ads 100% more invasive and get a 10% increase in ad rev?"

Because it doesn't matter if a user goes to a search engine and types, “How do I block ads in an app." The answer is: you can't. So YOLO, enshittify away.

“IP” is just a euphemism for “any law that lets me reach outside my company’s walls to exert coercive control over my critics, competitors and customers,” and “app” is just a euphemism for “A web page skinned with the right IP so that protecting your privacy while you use it is a felony.”

Interop used to keep companies from enshittifying. If a company made its client suck, someone would roll out an alternative client, if they ripped a feature out and wanted to sell it back to you as a monthly subscription, someone would make a compatible plugin that restored it for a one-time fee, or for free.

To help people flee Myspace, FB gave them bots that you’d load with your login credentials. It would scrape your waiting Myspace messages and put ‘em in your FB inbox, and login to Myspace and paste your replies into your Myspace outbox. So you didn’t have to choose between the people you loved on Myspace, and Facebook, which launched with a promise never to spy on you. Remember that?!

Thanks to the metastasis of IP, all that is off the table today. Apple owes its very existence to iWork Suite, whose Pages, Numbers and Keynote are file-compatible with Microsoft’s Word, Excel and Powerpoint. But make an IOS runtime that’ll play back the files you bought from Apple’s stores on other platforms, and they’ll nuke you til you glow.

FB wouldn’t have had a hope of breaking Myspace’s grip on social media without that scrape, but scrape FB today in support of an alternative client and their lawyers will bomb you til the rubble bounces.

Google scraped every website in the world to create its search index. Try and scrape Google and they’ll have your head on a pike.

When they did it, it was progress. When you do it to them, that’s piracy. Every pirate wants to be an admiral.

Because this handful of companies has so thoroughly captured their regulators, they can wield the power of the state against you when you try to break their grip on power, even as their own flagrant violations of our rights go unpunished. Because they do them with an app.

Tech lost its fear of competitin it neutralized the threat from regulators, and then put them in harness to attack new startups that might do unto them as they did unto the companies that came before them.

But even so, there was a force that kept our bosses in check That force was us. Tech workers.

Tech workers have historically been in short supply, which gave us power, and our bosses knew it.

To get us to work crazy hours, they came up with a trick. They appealed to our love of technology, and told us that we were heroes of a digital revolution, who would “organize the world’s information and make it useful,” who would “bring the world closer together.”

They brought in expert set-dressers to turn our workplaces into whimsical campuses with free laundry, gourmet cafeterias, massages, and kombucha, and a surgeon on hand to freeze our eggs so that we could work through our fertile years.

They convinced us that we were being pampered, rather than being worked like government mules.

This trick has a name. Fobazi Ettarh, the librarian-theorist, calls it “vocational awe, and Elon Musk calls it being “extremely hardcore.”

This worked very well. Boy did we put in some long-ass hours!

But for our bosses, this trick failed badly. Because if you miss your mother’s funeral and to hit a deadline, and then your boss orders you to enshittify that product, you are gonna experience a profound moral injury, which you are absolutely gonna make your boss share.

Because what are they gonna do? Fire you? They can’t hire someone else to do your job, and you can get a job that’s even better at the shop across the street.

So workers held the line when competition, regulation and interop failed.

But eventually, supply caught up with demand. Tech laid off 260,000 of us last year, and another 100,000 in the first half of this year.

You can’t tell your bosses to go fuck themselves, because they’ll fire your ass and give your job to someone who’ll be only too happy to enshittify that product you built.

That’s why this is all happening right now. Our bosses aren’t different. They didn’t catch a mind-virus that turned them into greedy assholes who don’t care about our users’ wellbeing or the quality of our products.

As far as our bosses have always been concerned, the point of the business was to charge the most, and deliver the least, while sharing as little as possible with suppliers, workers, users and customers. They’re not running charities.

Since day one, our bosses have shown up for work and yanked as hard as they can on the big ENSHITTIFICATION lever behind their desks, only that lever didn’t move much. It was all gummed up by competition, regulation, interop and workers.

As those sources of friction melted away, the enshittification lever started moving very freely.

Which sucks, I know. But think about this for a sec: our bosses, despite being wildly imperfect vessels capable of rationalizing endless greed and cheating, nevertheless oversaw a series of actually great products and services.

Not because they used to be better people, but because they used to be subjected to discipline.

So it follows that if we want to end the enshittocene, dismantle the enshitternet, and build a new, good internet that our bosses can’t wreck, we need to make sure that these constraints are durably installed on that internet, wound around its very roots and nerves. And we have to stand guard over it so that it can’t be dismantled again.

A new, good internet is one that has the positive aspects of the old, good internet: an ethic of technological self-determination, where users of technology (and hackers, tinkerers, startups and others serving as their proxies) can reconfigure and mod the technology they use, so that it does what they need it to do, and so that it can’t be used against them.

But the new, good internet will fix the defects of the old, good internet, the part that made it hard to use for anyone who wasn’t us. And hell yeah we can do that. Tech bosses swear that it’s impossible, that you can’t have a conversation friend without sharing it with Zuck; or search the web without letting Google scrape you down to the viscera; or have a phone that works reliably without giving Apple a veto over the software you install.

They claim that it’s a nonsense to even ponder this kind of thing. It’s like making water that’s not wet. But that’s bullshit. We can have nice things. We can build for the people we love, and give them a place that’s worth of their time and attention.

To do that, we have to install constraints.

The first constraint, remember, is competition. We’re living through a epochal shift in competition policy. After 40 years with antitrust enforcement in an induced coma, a wave of antitrust vigor has swept through governments all over the world. Regulators are stepping in to ban monopolistic practices, open up walled gardens, block anticompetitive mergers, and even unwind corrupt mergers that were undertaken on false pretenses.

Normally this is the place in the speech where I’d list out all the amazing things that have happened over the past four years. The enforcement actions that blocked companies from becoming too big to care, and that scared companies away from even trying.

Like Wiz, which just noped out of the largest acquisition offer in history, turning down Google’s $23b cashout, and deciding to, you know, just be a fucking business that makes money by producing a product that people want and selling it at a competitive price.

Normally, I’d be listing out FTC rulemakings that banned noncompetes nationwid. Or the new merger guidelines the FTC and DOJ cooked up, which – among other things – establish that the agencies should be considering whether a merger will negatively impact privacy.

I had a whole section of this stuff in my notes, a real victory lap, but I deleted it all this week.

[Can anyone guess why?]

That’s right! This week, Judge Amit Mehta, ruling for the DC Circuit of these United States of America, In the docket 20-3010 a case known as United States v. Google LLC, found that “Google is a monopolist, and it has acted as one to maintain its monopoly," and ordered Google and the DOJ to propose a schedule for a remedy, like breaking the company up.

So yeah, that was pretty fucking epic.

Now, this antitrust stuff is pretty esoteric, and I won’t gatekeep you or shame you if you wanna keep a little distance on this subject. Nearly everyone is an antitrust normie, and that's OK. But if you’re a normie, you’re probably only catching little bits and pieces of the narrative, and let me tell you, the monopolists know it and they are flooding the zone.

The Wall Street Journal has published over 100 editorials condemning FTC Chair Lina Khan, saying she’s an ineffectual do-nothing, wasting public funds chasing doomed, quixotic adventures against poor, innocent businesses accomplishing nothing

[Does anyone out there know who owns the Wall Street Journal?]

That’s right, it’s Rupert Murdoch. Do you really think Rupert Murdoch pays his editorial board to write one hundred editorials about someone who’s not getting anything done?

The reality is that in the USA, in the UK, in the EU, in Australia, in Canada, in Japan, in South Korea, even in China, we are seeing more antitrust action over the past four years than over the preceding forty years.

Remember, competition law is actually pretty robust. The problem isn’t the law, It’s the enforcement priorities. Reagan put antitrust in mothballs 40 years ago, but that elegant weapon from a more civilized age is now back in the hands of people who know how to use it, and they’re swinging for the fences.

Next up: regulation.

As the seemingly inescapable power of the tech giants is revealed for the sham it always was, governments and regulators are finally gonna kill the “one weird trick” of violating the law, and saying “It doesn’t count, we did it with an app.”

Like in the EU, they’re rolling out the Digital Markets Act this year. That’s a law requiring dominant platforms to stand up APIs so that third parties can offer interoperable services.

So a co-op, a nonprofit, a hobbyist, a startup, or a local government agency wil eventuallyl be able to offer, say, a social media server that can interconnect with one of the dominant social media silos, and users who switch to that new platform will be able to continue to exchange messages with the users they follow and groups they belong to, so the switching costs will fall to damned near zero.

That’s a very cool rule, but what’s even cooler is how it’s gonna be enforced. Previous EU tech rules were “regulations” as in the GDPR – the General Data Privacy Regulation. EU regs need to be “transposed” into laws in each of the 27 EU member states, so they become national laws that get enforced by national courts.

For Big Tech, that means all previous tech regulations are enforced in Ireland, because Ireland is a tax haven, and all the tech companies fly Irish flags of convenience.

Here’s the thing: every tax haven is also a crime haven. After all, if Google can pretend it’s Irish this week, it can pretend to be Cypriot, or Maltese, or Luxembougeious next week. So Ireland has to keep these footloose criminal enterprises happy, or they’ll up sticks and go somewhere else.

This is why the GDPR is such a goddamned joke in practice. Big tech wipes its ass with the GDPR, and the only way to punish them starts with Ireland’s privacy commissioner, who barely bothers to get out of bed. This is an agency that spends most of its time watching cartoons on TV in its pajamas and eating breakfast cereal. So all of the big GDPR cases go to Ireland and they die there.

This is hardly a secret. The European Commission knows it’s going on. So with the DMA, the Commission has changed things up: The DMA is an “Act,” not a “Regulation.” Meaning it gets enforced in the EU’s federal courts, bypassing the national courts in crime-havens like Ireland.

In other words, the “we violate privacy law, but we do it with an app” gambit that worked on Ireland’s toothless privacy watchdog is now a dead letter, because EU federal judges have no reason to swallow that obvious bullshit.

Here in the US, the dam is breaking on federal consumer privacy law – at last!

Remember, our last privacy law was passed in 1988 to protect the sanctity of VHS rental history. It's been a minute.

And the thing is, there's a lot of people who are angry about stuff that has some nexus with America's piss-poor privacy landscape. Worried that Facebook turned grampy into a Qanon? That Insta made your teen anorexic? That TikTok is brainwashing millennials into quoting Osama Bin Laden? Or that cops are rolling up the identities of everyone at a Black Lives Matter protest or the Jan 6 riots by getting location data from Google? Or that Red State Attorneys General are tracking teen girls to out-of-state abortion clinics? Or that Black people are being discriminated against by online lending or hiring platforms? Or that someone is making AI deepfake porn of you?

A federal privacy law with a private right of action – which means that individuals can sue companies that violate their privacy – would go a long way to rectifying all of these problems

There's a pretty big coalition for that kind of privacy law! Which is why we have seen a procession of imperfect (but steadily improving) privacy laws working their way through Congress.

If you sign up for EFF’s mailing list at eff.org we’ll send you an email when these come up, so you can call your Congressjerk or Senator and talk to them about it. Or better yet, make an appointment to drop by their offices when they’re in their districts, and explain to them that you’re not just a registered voter from their district, you’re the kind of elite tech person who goes to Defcon, and then explain the bill to them. That stuff makes a difference.

What about self-help? How are we doing on making interoperability legal again, so hackers can just fix shit without waiting for Congress or a federal agency to act?

All the action here these day is in the state Right to Repair fight. We’re getting state R2R bills, like the one that passed this year in Oregon that bans parts pairing, where DRM is used to keep a device from using a new part until it gets an authorized technician’s unlock code.

These bills are pushed by a fantastic group of organizations called the Repair Coalition, at Repair.org, and they’ll email you when one of these laws is going through your statehouse, so you can meet with your state reps and explain to the JV squad the same thing you told your federal reps.

Repair.org’s prime mover is Ifixit, who are genuine heroes of the repair revolution, and Ifixit’s founder, Kyle Wiens, is here at the con. When you see him, you can shake his hand and tell him thanks, and that’ll be even better if you tell him that you’ve signed up to get alerts at repair.org!

Now, on to the final way that we reverse enhittification and build that new, good internet: you, the tech labor force.

For years, your bosses tricked you into thinking you were founders in waiting, temporarily embarrassed entrepreneurs who were only momentarily drawing a salary.

You certainly weren’t workers. Your power came from your intrinsic virtue, not like those lazy slobs in unions who have to get their power through that kumbaya solidarity nonsense.

It was a trick. You were scammed. The power you had came from scarcity, and so when the scarcity ended, when the industry started ringing up six-figure annual layoffs, your power went away with it.

The only durable source of power for tech workers is as workers, in a union.

Think about Amazon. Warehouse workers have to piss in bottles and have the highest rate of on-the-job maimings of any competing business. Whereas Amazon coders get to show up for work with facial piercings, green mohawks, and black t-shirts that say things their bosses don’t understand. They can piss whenever they want!

That’s not because Jeff Bezos or Andy Jassy loves you guys. It’s because they’re scared you’ll quit and they don’t know how to replace you.

Time for the second obligatory William Gibson quote: “The future is here, it’s just not evenly distributed.” You know who’s living in the future?. Those Amazon blue-collar workers. They are the bleeding edge.

Drivers whose eyeballs are monitored by AI cameras that do digital phrenology on their faces to figure out whether to dock their pay, warehouse workers whose bodies are ruined in just months.

As tech bosses beef up that reserve army of unemployed, skilled tech workers, then those tech workers – you all – will arrive at the same future as them.

Look, I know that you’ve spent your careers explaining in words so small your boss could understand them that you refuse to enshittify the company’s products, and I thank you for your service.

But if you want to go on fighting for the user, you need power that’s more durable than scarcity. You need a union. Wanna learn how? Check out the Tech Workers Coalition and Tech Solidarity, and get organized.

Enshittification didn’t arise because our bosses changed. They were always that guy.

They were always yankin’ on that enshittification lever in the C-suite.

What changed was the environment, everything that kept that switch from moving.

And that’s good news, in a bankshot way, because it means we can make good services out of imperfect people. As a wildly imperfect person myself, I find this heartening.

The new good internet is in our grasp: an internet that has the technological self-determination of the old, good internet, and the greased-skids simplicity of Web 2.0 that let all our normie friends get in on the fun.

Tech bosses want you to think that good UX and enshittification can’t ever be separated. That’s such a self-serving proposition you can spot it from orbit. We know it, 'cause we built the old good internet, and we’ve been fighting a rear-guard action to preserve it for the past two decades.

It’s time to stop playing defense. It's time to go on the offensive. To restore competition, regulation, interop and tech worker power so that we can create the new, good internet we’ll need to fight fascism, the climate emergency, and genocide.

To build a digital nervous system for a 21st century in which our children can thrive and prosper.

Community voting for SXSW is live! If you wanna hear RIDA QADRI and me talk about how GIG WORKERS can DISENSHITTIFY their jobs with INTEROPERABILITY, VOTE FOR THIS ONE!

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/08/17/hack-the-planet/#how-about-a-nice-game-of-chess

Image: https://twitter.com/igama/status/1822347578094043435/ (cropped)

@[email protected] (cropped)

https://mamot.fr/@[email protected]/112963252835869648

CC BY 4.0 https://creativecommons.org/licenses/by/4.0/deed.pt

#pluralistic #defcon #defcon 32 #hackers #enshittification #speeches #transcripts #disenshittify or die #Youtube

905 notes · View notes