#customer service industry

[centipede-legs]

DEAR BELOVED SERVICE INDUSTRY/RETAIL WORKERS:

do you suffer from leg, ankle, knee, and foot pain from long hours on your feet? maybe even shin splints? me too! BUT i will say this

thigh high compression socks have seriously genuinely been so so fucking helpful in minimizing that pain and has helped me so much with long term pain and health. i’m so serious right now. i used to have terrible pain through my legs and back, so much so that sometimes i found it difficult to walk on my days off.

i’m very very lucky to be working somewhere that emphasizes the importance of having plenty of time off and not overworking us because both of my main managers worked as servers/hosts before being promoted, and one of them even worked in mental health for a while before becoming a server, but that doesn’t stop it from being a very physically taxing industry. but i’ve been wearing compression socks (again, thigh high is the way to go) every shift for a month or so now, and i feel virtually no pain on a day to day basis now, which has been seriously life changing for me.

even before working full time, i had extremely messed up knees from a car accident i was in when i was 16, and i couldn’t properly stand and move for full shifts without being in extreme pain and limping, but now, i hardly get bad bouts of knee pain. it’s so amazing.

and you can get packs of compression socks at walmart or (ugh) amazon for super cheap, and they offer a ton of support!!

i know not many people will see this, but if this can help anyone, i’m happy :) i wanna look out for my fellow service industry workers because our work shouldn’t be at the cost of our joint health or put us at a higher risk of things like varicose veins, blood clots, and dvt. just make sure you look into any potential risks, and don’t sleep with them on.

[bixels]

In the past, people in the Animal Crossing community would make fun of Tom Nook as a sleazy landlord. Since then, he's really rehabilitated his image as this 'heart of gold' businessman (he's the one who puts bells and furniture in trees for you to find! he adopted orphans! he donates to charity!), but New Horizons genuinely paints the most devious version of him.

He's successfully privatized settler colonialism: you pay HIM to move to a "deserted island" (which apparently the oceans in the AC world are just full of) and start a colony that he is directly invested in. At best he's running a weird vacation package scam (you arrive on the island with no money and in debt for "using his services"). At worst, he's using you to set up company towns. For god's sake, he literally has his own fake currency that he forces you to use to pay off your debt. But don't worry, he's repackaged it in a way that definitely doesn't sound like an MLM scam: the Nook Mileage Program!

You're no longer just his tenant or his temporary part-timer, you're his business lackey. The entire tutorial section of the game has you spending actual weeks running around completing tasks and doing hard labor to set up his colony. You're even tasked with preparing his properties and finding buyers for them. No, you aren't a tenant anymore. You work for the landlord. You are directly responsible for finding tenants for him. And he doesn't even fucking pay you. Not for setting up town hall and museum, or his nephew's shop –– which is the ONLY store on the entire island that sells necessities –– or bringing KK Slider to town, or helping populate his town. Not a single cent. No, actually, you have to pay HIM to BUY infrastructure like bridges and stairs and park benches. And all the while, he's telling you're the "resident representative"; you get to call the shots! That the reward is the community's progress. That what you're doing is in everyone's best interest (but most importantly, his).

Since NH's release, people have done a lot of legwork to say that Tom Nook isn't a capitalist while the game shows him at his very worst. He owns the only general store in town. You're forced to use a phone that he modified and branded as his own. Buy Nook-branded furniture and merchandise at the self-serve kiosk in the town hall, a governmental building! There's no conflict of interest here!

But hey, if you're tired of being the landlord/business mogul's goon, you can also find work as a deluxe resort home designer for a company that also pays you in their special company currency that can only be used to buy their products instead of a real salary! Because that's what the Animal Crossing franchise needs! More vacation homes!!!

[heartscrypt]

every day is like hell for jamil. ruggie's chilling though

[incognitopolls]

We ask your questions so you don’t have to! Submit your questions to have them posted anonymously as polls.

[vavuska]

Some years ago many of us believed Musk was some kind of genius who'll take us all to Mars.

A lot of us believed that buying Tesla cars would be one of the most effective solution to crimate crisis.

Some of us also thought that AI would be a massive benefit to humanity or at least some sort of harmless hobby.

Oh. We were so wrong!

Elon Musk’s disdain for the Democratic Party was never subtle, but in recent weeks his commentary on the upcoming US presidential election and his attacks against Vice President Kamala Harris have intensified, aided by a crude use of burgeoning artificial intelligence technology, with the help of the new supercomputer dubbed Colossus he bought for his latest artificial intelligence startup, xAI, founded in 2023!

Musk posted an AI-generated image on Twitter/X that depicted Harris as a communist, wearing a red uniform complete with hammer and sickle emblazoned hat and captioned the image with the false assertion, “Kamala vows to be a communist dictator on day one. Can you believe she wears that outfit!?”

The image, which appeared to violate Twitter/X’s policy on manipulated content, resembled an AI-generated image posted by Trump last month during the Democratic National Convention, envisioning Harris addressing a crowd under communist symbols.

Fan-generated AI images have also become the Republican candidate’s latest obsession.

AI images of Trump looking defiant now dominate right-wing social media platforms and accounts and have featured heavily in this election campaign, even used, by Trump and Musk to spread blatant lies and misinformation to their followers mainly on Twitter/X.

Musk’s post came a day after he shared another post with a screenshot suggesting that only “high status males” should be able to participate in government because women (and men with “low testosterone”) are not capable of critical thought. Musk posted it to his 196 million followers with the comment, “interesting observation.”

However, this would exclude a big part of Trump electors and Musk fans, since they actually believed to their lies and persevere in their false perception of reality and society.

Elon Musk is a child of Apartheid. He wasn’t radicalized, he was cultivated. View all his actions through that lense and it all makes sense.

Remember: Elon Musk said Bezos' ex-wife, MacKenzie Scott is destroying western civilization by donating billions to charities for women, minorities and marginalized groups, so in response she doubled her donations.

Elon Musk just unmasked himself as the tech world's poster boy for fascism, openly endorsing a dystopian vision where only "high-status males" rule. His pathetic attempt to masquerade as a free speech advocate crumbles, revealing a dangerous elitist who sneers at democracy and equality.

Some links: X - X

[nil-elk]

I don't think people are honestly taking into consideration the fact that shitty/overwhelming work conditions DO impact relationships outside of the work environment. I haven't, until more recently, especially pertaining to my own work conditions.

Imagine working and socializing with customers and co-workers for 8+ hours a day, and all the good and shitty things that come with it...to then come home and do more work, and trying to socialize with friends/partners after all that.

Yeah, be for real. Cut yourself some slack. If you're friends with people with this sort of work-life? Cut them some slack (that isn't to excuse poor treatment of others, mind you)

We're just on the fritz as it is. Frazzled, even.

[blackbird-brewster]

I think the truest measure of how horrible people treat anyone who works in the service industry, or retail, is when something goes wrong -- like when the wait time for customer service quite long -- and the employee's first reaction is to profusely apologise.

Even if it's not their fault, they are trained to apologise for ANYTHING that might be perceived as inconvenience to the customer.

I have fifteen years of experience in these industries, so I will always reply with stuff like: "Hey, all good. Not your fault." or "I know what that's like, you're doing great." or "Hey, that person shouldn't have yelled at you. Just take your time, catch your breath. I'm not in a rush."

And you know what happens every time?

That person will look at me like I just gave them a winning lotto ticket. The smallest amount of understanding and human decency will make their entire day. The bar of how customer facing staff are treated is so low, it's on the fucking ground.

It's really not hard to be patient and kind to cashiers, or call center people, or anyone else for that matter.

Shoutout to everyone who's been treated by shit by a customer and yet, you still had to apologise to them for harassing you. Honestly, customer service and retail workers are the backbone of society.

[ohmyglobwhatthefrickamievendoing]

i feel like customer service is the worst job you could get into if your previous job requirements included maiming😭

[datsomegaystuff]

[twobellsilence]

actually you know what. I've decided to leave the industry once my current contract is over. I'm so fucking tired of earning minimum wage in what is a very thankless job and I can't keep pretending that I like it and the constant fear of productions ending because then I'll be jobless and nobody will hire me because I don't have 150 years of experience in theatrical releases or whatever grandiose shit they ask is fucking me up so bad I CAN'T KEEP DOING THIS AAAAAAAAACK

[number1abbasupporter]

anything that i say while working my food service job genuinely can’t b held against me

[catreginae]

Hello again ✨🧚

OMG I JUST HAD THE THOUGHT OF THEM WORKING AT A CUSTARD SHOP, specifically Andy’s Frozen Custard. I work there myself and think it would be very funny.

Legends and four is at the register trying to explain the customers orders because what their ordering DOES NOT MAKE SENSE. Four’s just yelling orders at the top of his lungs because no one outside can hear for some reason. Legends five seconds away from yelling at them.

There’s a whole line of cars wrapped around the building with Sky outside with a pad talking his ass off to slowdown the orders. His voice has gone out from all the talking and having to send large orders. AND THEY KEEP ON COMING. And it’s a hot day.

Time is scooping like he’s on a time limit and a bombs about to go off (he is). He’s got Warriors and Legend and Four yelling in his ear for missing orders, there’s a total of 12 mistakes and counting, the screen is LITTERED with orders, and he has to stop and use his manager code every 10 minutes. He’s truly believed he’s in hell.

Warriors is at drive thru dead on his feet from being polite and talking to customers, he no longer can smile so he just looks impatient. He has to keep running to the back for napkins and spoons and lids, has sent multiple orders back because the customer changed their mind at the last second. He’s asking anyone where his orders are and he’s gonna leave early if someone asks for another lid.

Wild is just pumping out custard every hour, all he’s thinking about is custard. He keeps pouring until his arms hurt, he’s almost twisted his wrist from how heavy the buckets are. Turing off machines is a nightmare because the machine is screeching something worst than the underworld, no can hear anything because of it. He’s freezing his butt off from making more.

Wind and Twilight are rushing around like maniacs making orders. Twilight has messed 5 because he keeps forgetting something, wind is moving between cleaning the mountain of collars and making treats. Both are covered in custard secretly eating the candy. Twilight has refilled strawberry and Oreo five times, they’re about to run out. Wind is arguing at warriors about the quality of the treats. They have made multiple nut allergies, parts of their souls have died every time.

Everyone is yelling at each other and it’s just chaos. They’re all dead on their feet and by the time closing happens cleaning becomes a nightmare. There custard and candy on the ground, counters. Wrappers and dishes haven’t even been taken back.

Then has to do it all over again the next day. But they get their own treats :)

These poor boys. I don't have restaurant or food experience, so I can't exactly relate but this sounds awful and I hope you're not writing from experience too much.

I feel like this is a good 'tag yourself' game.

[syteline-csi]

Why Infor SyteLine ERP Is Ideal for Mid-Market Manufacturers & Service Providers

When electronics and other mid-market manufacturers want their ERP system to enable growth and create a new competitive advantage, they rely upon Infor Infor SyteLine, also known as CloudSuite Industrial (CSI).

When service and rental equipment providers want their ERP system to enable their growth into world-class service organizations and empower field technicians with data at their fingertips, they also rely upon Infor Infor SyteLine CSI.

We’ve all heard the horror stories of failed ERP implementations so, when manufacturers and service providers want SyteLine ERP successfully implemented—and guaranteed—they rely upon Bridging Business Technology Solutions (BBTS).

An ERP Ideal for Manufacturers

Infor SyteLine is the primary ERP we support because it’s ideal for use by discrete and process manufacturers, especially electronics manufacturers. We also guarantee the success of your Infor SyteLine implementation whether you’re commissioning an ERP system for the first time or replacing your current system, so you can cross the risk of a failed implementation off your list of worries.

SyteLine also can be customized to recognize customer-owned inventory and allocate it only to that customer so you don’t have a unique part number for the same part used by multiple customers. You can also reserve stock for specific products of the same customer or reserve any part in your inventory for a specific order until the order is released.

SyteLine delivers the same type of functionality as SAP and Oracle for a fraction of the cost and headache of implementing a tier 1 ERP system.

An ERP Ideal for Service Providers

Infor SyteLine is the primary ERP we support because it’s a perfect fit for service providers, especially those who rent equipment. We also guarantee the success of your Infor SyteLine implementation. So, whether you’re commissioning an ERP system for the first time or replacing your current system, you don’t have to worry about the disruption of a failed implementation.

Among the biggest benefits of SyteLine for service providers is no longer having to enter data multiple times into disparate systems. Working with common data means that everyone works from the same real-time information, which:

Empowers your service technicians to complete more service orders

Enables your employees to spend more time building relationships with customers

Gives your managers the tools to analyze data and find strategic growth opportunities

SyteLine delivers the same type of functionality as SAP and Oracle for a fraction of the cost and none of the headaches associated with implementing a tier 1 ERP system.

Successful Implementations, Guaranteed

The BBTS team has implemented SyteLine successfully over 165 times since 2013 with a proven ERP implementation process that begins with improving inventory control, planning and forecasting, financial close, and other business processes. SyteLine then standardizes these process best practices and ensures they are followed.

BBTS also provides post-implementation SyteLine enhancements, upgrades, business process improvements, and workflow optimization so you get the most out of your SyteLine investment.

Get Started Today

To determine if SyteLine ERP is right for you, we will connect you with one of our implementation experts as part of a process review. A successful implementation begins with understanding your core business processes, then recreating and evolving them in SyteLine.

Together, we can determine how you will benefit from SyteLine and calculate a target return on investment (ROI) to help justify the move. Contact us to learn more about SyteLine and how we are able to guarantee a successful ERP implementation when so many fail. You can also take advantage of the process review offer.

[justplainsalty]

Cash Register Controversy

OK tumblr, poll time. This topic has caused unexpected and SIGNIFICANT disagreement in the friend group, divided families, etc, and now we need to know who is right. Both sides are disturbed at the other's way of life. There can be no compromise.

After you vote, kindly put your country/state/etc, your industry (food service? retail? ticketing? banking? something else?), and your handedness (left or right) in the tags, because we need to know how and why this schism exists in order to sleep at night.

[alittlebitofloveliness]

sometimes customer service is just repeating ‘yes, I know you want a combo would you like fries or onion rings with that?’ for five minutes while a boomer in a truck he can barely climb into yells ‘number nine combo!’ At you over and over without ever once actually listening to what you’re saying and then when he finally gets to the drive through window you have to act like YOU’RE an imbecile instead of him, the deaf old coot in front of you and then as soon as he leaves you then have the same interaction 450360000x before the end of your shift

[godofstars]

I JUST GOT A CALL SAYING I GOT THE JOB IVE BEEN DYING TO GET