#restaurants
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weaselle · 9 months ago
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it was too much i had to make my own post
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line cook here. ACCURATE
if you don't get the hate, here's what you don't understand.
it takes up to 2 hours to close down the kitchen.
The last 60-90 minutes before closing time you do almost no cooking because the restaurant doesn't have many people in it and you've already cooked most of their diners.
So if someone walks in during, like, the last hour, the cook is in the middle of an industrial deep clean of the kitchen.
(these numbers can vary quite a bit from place to place but i have worked several restaurants with these actual times and the concept remains the same)
Say the place closes at 10. If you wait til the restaurant is already closed to start all your cleaning duties, you'll be there until at least midnight.
More than that your boss knows that on an average night you can start your clean up as soon as the last rush ends and get out of there around 10:45, even 10:15 on a slow night if you get lucky. That means there are plenty of restaurants where if you do take until midnight the manager is going to come up to you at some point that week and ask you what went wrong that night, and you'd better have an answer.
So this example restaurant closes at 10 pm. The dinner rush ends around 8:30, and shortly after that the cook is going to start getting every single dish possible over to the dishwasher because the dishwasher always gets hit hard and late, and the machine runs for 2 full minutes and only holds so many dishes, so the way that works out is if you wait an extra 30 minutes to give the dishwasher all your stuff it can mean adding like 60 minutes to the end of his shift. And you're gonna KEEP finding shit to send to the dishpit right up until you leave probably.
all these little square and rectangle containers in this cold table have to be pulled out and changed over into new containers, replaced by new full ones, or in some cases filled from larger containers in the back, which can result in even more empty containers to send to the dishwasher.
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while it's all pulled apart to do this, you have to clean up all the spilled food and sauce and juices and stuff from the joints and ledges and shelves and drip trays
Once you get your line changed over in this way, and fully stocked, anytime someone orders something that makes use of a bunch of that stuff, you have to restock and re-clean it some. It might already be covered in plastic. Some of it might already be stuck in the back to make room to take apart your cutting board counter to clean. To cook a dish isn't TOO much of a problem at this point, but you're really hoping for zero orders because you still have so much other cleaning to do.
Meanwhile the salad bar and appetizer section and server station and everybody are all doing the same thing. Even the bartenders are stocking olives and lemons and sending back whisks and stir spoons and shakers and empty 4quart storage containers that used to hold the back-up lemons and olives and things. Every section is dumping their must-be-cleaneds to the dishpit as fast as possible because early and fast is the only thing they can do to to help that dishpit not absolutely drown into overtime.
The poor dishwasher is always the last to clock out, soaking wet and exhausted.
Around this time you probably scrub the flat top, which has turned black from cooked on grease and is still about 500 degrees. Line cooks are divided in opinion on water-based or oil based cleaning methods for this, but they all involve scrubbing with (usually) a brick of pumice stone using every ounce of your strength while you try not to burn yourself
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you scrub it from fully blackened to gleaming silver and now if somebody orders something that needs the flat top to cook, you can either fuck up your cleaning job or fake it in a couple frying pans and pass that tiny fuck you down to your dishwasher (who usually understands, especially if you help them take the garbage out or clean your own floor drain later)
If there's deep fried stuff on the menu then the fryers have to be cleaned out, which includes straining the oil out into enormous and super-heavy pots full of oil so hot that if you spill on yourself then it's probably a hospital visit and if you slip and fall face first into it it'll be the last thing you ever do.
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Then you gotta scrub out the fryer. Like you gotta take the (hot) screen out and reach your arm down into the weird rounded pipes and curved areas (so hot, burn you if you brush against them hot) and scrub off whatever is down there
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Depending on your kitchen you might have to do up to four of these. Then you'll have to pour the (dangerously hot) oil back in
oh, and if you didn't dry the pipes and get ALL the water out of the trap and tank?
water reacts with hot oil in a sort of mentos and coke way that can send a tidal wave of oil past the open flame of the pilot light ...HUGE dangerous mess and/or burn down the kitchen if the oil lights up.
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Unless! If the oil has been used too hard and needs to be changed, it's time to carry those open topped super heavy pots full of will-kill-you-hot oil and dump them in the barrel outside by the dumpsters so you can put room temp fresh oil in the fryers. whew!
The clean up is not just some light wiping down that can be easily interrupted, is what i'm saying.
You might have to do some kind of walk-in duty (moving around 50lb cases of lettuce and 50lb bags of onions to get to the stacks of five gallon buckets full of salad dressings and sauces to move so you can reach the giant metal pots and bus tubs full of prep and get it all organized and make sure it's all labeled and i have to stop now i'm having flashbacks)
THE POINT IS
by 15 or however many minutes to close, the line cook is doing an intense deep clean and probably has the whole stove taken apart to detail.
For some industrial stoves this means lifting off large cast iron plates that weigh like 20 lbs each and are still quite hot. Whatever metal burners are on there, you gotta take off and clean, you can see here the lines that indicate the large thick cast iron rectangles that sit on top of the burners to allow heavy pots to rest on. Those five (each has one front burner hole and one back burner hole, see?) have to be lifted off and cleaned with soap and a wire brush usually, and then the underneath area also has to be cleaned because a lot of shit falls through the burner holes on a busy night.
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if you didn't do it when you did the flat top you have to do the grease trap (which can be like a full five minutes and is always disgusting).. You gotta clean out all the little gas jets in each burner with a wire or something so the burners all flame evenly, and sometimes you have to remove some of the natural gas piping that connects the burners to access where you have to clean.
you gotta clean out the bottom of the oven and the wire racks, and, oh gods, you gotta take down the filter vents from the hood fans above the stove.
See all the lined parts along the top of the wall?
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those are hood vents, and as they pull air up they also pull a lot of grease and they have to be taken down and cleaned, then you gotta climb up there and scrub where they go before you put them back...
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And then there's the mopping and floor drains and...
Anyway, that's what the line cook is doing when you walk in fifteen minutes before closing and order something that needs to be cooked on that stove. They are doing an entire industrial cleaning of a professional kitchen.
In some restaurants maybe one or two of these jobs will be every other night or even only twice a week, but in many, possibly most kitchens, ALL of these things happen EVERY night. You don't want to leave any food mess that might attract insects or rodents for one thing, so a really good kitchen is as close to brand new as you can get it every night.
IF YOU ABSOLUTELY HAVE TO ORDER SOMETHING ANYWAY, HERE IS WHAT TO DO
open with an apology and ask the server to go ask what the cook would prefer you to order.
Any good server will already know what the cook is hoping for and what will make their line cook go into the walk in and scream. If it's significantly less than an hour to close and they say some variant of "oh anything is fine" they are either telling the lie their boss wants them to say, or they actually do not know what their line cook wants, and you can either use human connection and a conspiratorial just-between-us tone to get them to drop the customer-is-always-right act, or get them to actually go ask the cook.
It might be as specific as "the lasagna is easiest on the kitchen" or it might be a simple guideline like "nothing that requires the flat top" or "any of the sautés are easy" but a good line cook will probably have a system for if they have to make a couple of the most popular items after they start their close, so the answer is likely to include something most people like and you should be good to order that.
but for the love of all that's holy, please only do so at great need. Leave that last 30-60 minutes to the truly desperate and the crew's duties.
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fuckyeahgoodomens · 6 months ago
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mapsontheweb · 9 days ago
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Kebab restaurants in Turkey
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mostly-funnytwittertweets · 2 years ago
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high-quality-tiktoks · 2 years ago
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German learns about tipping in America
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prokopetz · 8 months ago
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I don't disagree that restaurants as an institution have numerous problems, but sometimes I'll see a restaurant-critical post cross my dash whose author clearly just looked up the history of the word "restaurant" and immediately started banging on about how the food service industry in its entirety is a bourgeois invention that sprang from the aftermath of the French Revolution, and prior to that time people only ever ate food prepared in the home, evidently completely unaware of the copious evidence that the public fried-food stand is literally as old as writing.
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itsaspectrumcomic · 1 year ago
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I love going to dinner with my friends, but do restaurants have to be so loud?? Every sound turns to mush.
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slack-wise · 10 months ago
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Gomi Pit
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machetelanding · 4 months ago
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Arnold Schwarzenegger in a Wendy's advertisement (1970s)
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incognitopolls · 8 months ago
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We ask your questions so you don’t have to! Submit your questions to have them posted anonymously as polls.
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analogdialog · 3 months ago
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thatbadadvice · 8 months ago
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Help! Am I responsible for teaching my children how to act in public??????
Carolyn Hax, Washington Post, 12 April 2024:
Dear Carolyn: On a recent vacation, our family (including two teenagers) was at a restaurant for lunch. We had not had any food yet when I noticed dried food on my water glass. After the server brought our ordered drinks, I calmly noted the food on my glass and asked for a clean one. No drama, and the server was a pro — no hesitation, brought a new glass and comped us a bottle of water. The hiccup? My teenagers were appalled and embarrassed, basically implying I’m a Karen for first failing to just live with the dirty glass and second not apologizing profusely before asking for a clean one. I tried to explain that part of being served includes clean everything, but they were unpersuaded. Did I miss something? Is this a generational thing? Literally made no fuss at all and did not suggest anything be comped. But I’m feeling defensive. How to communicate that it’s okay to politely ask for corrections when things are amiss? — Anonymous
Dear Anonymous —
This is a generational thing and there's nothing you as a parent can do to improve your children's behavior now, nor was there anything you ever could have done to shape the way they act in the world, their understanding of social norms, their expectations, or how they treat other people.
Kids turn out the way they are because of the generation they were born into, which doesn't have anything to do with the people who raised them or who created the society they live in.
Take heart: you're one of many millions of parents of Gen Z-ers whose offspring are just really into drinking out of dirty glasses. We'll never know why. It's one of the great mysteries of our time, but the good news is that this isn't your problem. There's absolutely no way to teach this particular generation of young people how to order food at restaurants, and even if there were, it wouldn't be on you as their parent to do it. Kids these days just love filthy dishware.
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guerrillatech · 3 months ago
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The history of tipping in the US
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mapsontheweb · 2 years ago
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Regional Burger Turf
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madlori · 3 months ago
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Boomer hot take: Why are restaurants SO LOUD these days? Is it getting worse or am I getting old?
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