#customer service)

[fanaticartisan]

Not all treasure is silver n gold, mate.

[thatscreamingrat]

went to the pub for a drink on my first real day off in over a week and watched the girl behind the bar drop the entire cash drawer on the floor in the middle of the rush and then just stare at it at her feet for like a solid two minutes

[mostly-funnytwittertweets]

[sunflowergardens-world]

I aspire to this.

One of the baristas at a nearby Starbucks makes me lose my mind every time I’m there by saying things that are not outside the spectrum of normal human words but are just slightly off-the-wall.

Barista: Welcome to Starbucks, home of delicious, what deliciousness can I put in motion for you today?

Customer: … Can I get a trenta pink drink please?

Barista: Go big or go home, we here at Starbucks appreciate your commitment, what else can I get started for you?

***

Customer: Nitro cold brew with shots of espresso please.

Barista: Brave of you to commit to staying awake for three days, anything else today?

***

Barista: *slams open drive-thru window* HI HOW ARE YOU?

Customer: …I’m pretty good.

Barista: Are you ready to be even better? Because you’re about to be. *hands them their coffee* 

***

Barista, realizing that a drink was made wrong: *slams open window* SO how do you feel about surprises?

Customer: ….they’re okay.

Barista: Great because I’m about to give you one.

***

Barista: You have two drinks so I am going to hand you two straws which means, FANTASTIC news, these straws double as drumsticks. / You have one drink so I am going to hand you one straw and, promise not to tell anyone, this straw doubles as a magic wand.

***

Barista: Here are those cake pops, I plucked them fresh from the tree myself.

***

Barista: *slams open window, holding drink* Amazing, fantastic, delicious, you are a very lucky man/woman!

***

Barista, realizing drink is being delayed or remade: Looks like it’s gonna be just one minute so they have time to put the extra love in.

***

Barista: I’ll be with you in one hot second. *beat* WOW that second sure was hot!

Anyway she has a few dozen catchphrases she rotates approriately and it’s both distracting and fantastic to listen.

[cyndavilachase]

real interaction i had at work

[animentality]

[thehmn]

Back when I worked for a travel company this would happen all the time. Trust me, we only remembered the people who yelled at us. A polite “Thanks, you too” didn’t even register.

[shapeshiftinterest]

transcript under the read more

caption: she waited for this moment her entire life

customer: -paperwork done and i need to get out of here

clerk: it doesn't work like that, it takes days

customer: i wanna talk to the manager

clerk: ok one second /pretends to walk down some stairs before spinning around to face the customer/

clerk: hi, how can i help you?

customer: WHAT THE-

[charlesoberonn]

[feminist-space]

Please remember if you need to call a business, go to their actual website (or for example for credit cards, use the number on the back of the card) to get their official phone number.

Do NOT trust the number you find on a Google search. Some of those are going to be scam numbers.

For example:

-folks have called in to what they thought were airline customer service to troubleshoot a canceled flight, only to be prompted to pay for new tickets or rescheduling fees, only to discover later that they had just given credit card information to a scammer instead of the airline

-folks have called in to healthcare facilities to schedule or change appointments and ended up giving their ssn information to what turned out to be scammers instead of actual healthcare phone operators

-folks have called in to troubleshoot missing packages only to be asked to download an app by a scammer, who uses that app to access their devices

It's worth the time and critical scrutiny to make sure you're calling the correct number. With the new administration coming in being hell-bent on dissolving the CFPB, this is only going to get worse going forward, and we all need to look out for it.

[sailing-ever-west]

hc that Sanji will yell and kick at the crew all day but when you know he's really snapped is if he starts using the customer service voice. Luffy appears in the kitchen for the 76th consecutive time this meal break and gets a strained "can I help you?" and nopes outta there immediately. Sanji asks Nami how she's liking her tea but in a detached restaurant tone and she pushes her sunglasses down and asks when he last slept. Zoro is annoying him for fun as usual when Sanji slips and calls him "Sir--" in a very stern voice and they both just go silent and stare at each other for several seconds. Zoro does the dishes that night without being asked.

[crazygnomenclature]

Now that's what I call Dependa-ble service

[batboyblog]

Things the Biden-Harris Administration Did This Week #31

August 9-16 2024

President Biden and Vice-President Harris announced together the successful conclusion of the first negotiations between Medicare and pharmaceutical companies over drug prices. For years Medicare was not allow to directly negotiate princes with drug companies leaving seniors to pay high prices. It has been a Democratic goal for many years to change this. President Biden noted he first introduced a bill to allow these negotiations as a Senator back in 1973. Thanks to Inflation Reduction Act, passed with no Republican support using Vice-President Harris' tie breaking vote, this long time Democratic goal is now a reality. Savings on these first ten drugs are between 38% and 79% and will collectively save seniors $1.8 billion dollars in out of pocket costs. This comes on top of the Biden-Harris Administration already having capped the price of insulin for Medicare's 3.5 million diabetics at $35 a month, as well as the Administration's plan to cap Medicare out of pocket drug costs at $2,000 a year starting January 2025.

President Biden and Vice President Harris have launched a wide ranging all of government effort to crack down on companies wasting customers time with excessive paperwork, hold times, and robots rather than real people. Some of the actions from the "Time is Money" effort include: The FTC and FCC putting forward rules that require companies to make canceling a subscription or service as easy as signing up for it. The Department of Transportation has required automatic refunds for canceled flights. The CFPB is working on rules to require companies to have to allow customers to speak to a real person with just one button click ending endless "doom loops" of recored messages. The CFPB is also working on rules around chatbots, particularly their use from banks. The FTC is working on rules to ban companies from posting fake reviews, suppressing honest negative reviews, or paying for  positive reviews. HHS and the Department of Labor are taking steps to require insurance companies to allow health claims to be submitted online. All these actions come on top of the Biden Administration's efforts to get rid of junk fees.

President Biden and First Lady Jill Biden announced further funding as part of the President's Cancer Moonshot. The Cancer Moonshot was launched by then Vice-President Biden in 2016 in the aftermath of his son Beau Biden's death from brain cancer in late 2015. It was scrapped by Trump as political retaliation against the Obama-Biden Administration. Revived by President Biden in 2022 it has the goal of cutting the number of cancer deaths in half over the next 25 years, saving 4 million lives. Part of the Moonshot is Advanced Research Projects Agency for Health (ARPA-H), grants to help develop cutting edge technology to prevent, detect, and treat cancer. The President and First Lady announced $150 million in ARPA-H grants this week focused on more successful cancer surgeries. With grants to Tulane, Rice, Johns Hopkins, and Dartmouth, among others, they'll help fund imaging and microscope technology that will allow surgeons to more successfully determine if all cancer has been remove, as well as medical imaging focused on preventing damage to healthy tissues during surgeries.

Vice-President Harris announced a 4-year plan to lower housing costs. The Vice-President plans on offering $25,000 to first time home buyers in down-payment support. It's believed this will help support 1 million first time buyers a year. She also called for the building of 3 million more housing units, and a $40 billion innovation fund to spur innovative housing construction. This adds to President Biden's call for a $10,000 tax credit for first time buyers and calls by the President to punish landlords who raise the rent by over 5%.

President Biden Designates the site of the 1908 Springfield Race Riot a National Monument. The two day riot in Illinois capital took place just blocks away from Abraham Lincoln's Springfield home. In August 1908, 17 people die, including a black infant, and 2,000 black refugees were forced to flee the city. As a direct result of the riot, black community leaders and white allies met a few months later in New York and founded the NAACP. The new National Monument will seek to preserve the history and educate the public both on the horrible race riot as well as the foundation of the NAACP. This is the second time President Biden has used his authority to set up a National Monument protecting black history, after setting up the Emmett Till and Mamie Till-Mobley National Monument on Emmett Till's 82nd birthday July 25th 2023.

The Department of The Interior announced $775 million to help cap and clean up orphaned oil and gas wells. The money will help cap wells in 21 states. The Biden-Harris Administration has allocated $4.7 billion to plug orphaned wells, a billion of which has already been distributed. More than 8,200 such wells have been capped since the Bipartisan Infrastructure Law passed in 2022. Orphaned wells leak toxins into communities and are leaking the super greenhouse gas methane. Plugging them will not only improve the health of nearby communities but help fight climate change on a global level.

Vice-President Harris announced plans to ban price-gouging in the food and grocery industries. This would be a first ever federal ban on price gouging and Harris called for clear "rules of the road" on price rises in food, and strong penalties from the FTC for those who break them. This is in line with President Biden's launching of a federal Strike Force on Unfair and Illegal Pricing in March, and Democratic Senator Bob Casey's bill to ban "shrinkflation". In response to this pressure from Democrats on price gouging and after aggressive questions by Senator Casey and Senator Elizabeth Warren, the supermarket giant Kroger proposed dropping prices by a billion dollars

[justcatposts]

Home reno customer service

(Source)

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