#Voice-activated support
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Top Customer Service and Customer Experience Predictions/Trends for 2024
Explore the future of customer service and experience in 2024. Discover trends shaping interactions, from AI personalization to sustainability. With visionary leaps bestowed upon customer experience, we at Market Xcel stand equipped with all the right expertise and tools for you to navigate the unforeseen dynamics of 2024.
#Customer service trends 2024#CX predictions 2024#AI in customer experience#Personalization in service#Sustainability in CX#Real-time feedback#Proactive customer service#Omni-channel excellence#Augmented reality support#Voice-activated service#Data privacy in CX#Empathy in digital support#Customer experience analytics#Blockchain in CX#Future of customer service#Sustainable customer values#Predictions for 2024#Humanizing digital interactions#Anticipatory customer needs#Top customer service trends#Customer satisfaction 2024#AI-powered interactions#Real-time customer feedback#Sustainable practices in CX#Customer trust and security#Augmented reality trends#Voice-activated support#Data privacy in customer service#Empathy in digital interactions#Proactive service trends
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Sooooo the last few days i’ve been seeing stars and suddenly i’m juggling 6 sorcerer boyfriends. Whats a polar bear to do?
Also this is my MC, 🍨✨ Sorbetes ✨🍨.
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Context why my MC is a sentient polar bear.
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The MC doesn't have a set appearance and then there was this dialogue. And the emotes are polar bear themed 😂😂😂 is also literally its own spoiler
#arcana twilight#arcana twilight Arcturus#arcana twilight Spica#arcana twilight Vega#arcana twilight Sirius#arcana twilight Alpheratz#arcana twlight Pollux#wow cant believe i’m actually drawing/playing something other than SDV#are you proud of me?#i was supposed to be playing reverse 1999 but likkkkeeee#i heard alpheratz and spica’s voice and it was game over#i spedrun the game in a week???? and the plot isnt done yet so i dont know what to do with my life anymore#The main story is pretty good?? I mean i wish that the MC would play a more active role???#i mean she started learning magic in a whole as new world#but i like i just want my MC to fight yknow aside from like rushing to someones aid#although she literally is meant to be a support character but like#if i cant fight with magic let me fight with my fists/sord#the game really shines with the side plots!!! I enjoyed the friendship building and the character relationships#hahahha catch me drawing some of them in the future#Sorbetes built like Alpheratz’s new favorite napping place#Spica is very disappointed somewhere#Also Sorbetes goes by they/them
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by the way ,
if you do not support palestine , get the fuck out .
/srs . you cannot be neutral on a genocide , and i’m sure as hell not going to let any pro-israel motherfuckers in here . get the fuck out . i don’t want you here , ever . thanks :)
#and fuck you if you’re silent about this as well#you are supporting israel by being silent . by not boosting palestinian voices#crazy that i have to say this tbh . it should be common sense to not support a fucking genocide but here we are#just wanted to put this out there#i’m doing a lot more stuff in terms of supporting palestine on my twitter btw . more active there :)#in conclusion#fuck israel#free palestine#and fuck your neutrality and silence#people are dying . DO SOMETHING ABOUT IT .
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White Chrysanths for the Swallow
Rocky was waiting for her at the table at the Little Daisy, but this time he was especially eager. Even Ivy had stopped teasing him about the way he lighted up and hummed to himself as he waited for Mau to show up at the door of the café, and just smiled, refilling his coffee whenever it ran out. He almost daydreamed of handing Maura two tickets to tomorrow's musical: of her eyes sparkling, of her taking his hand and telling him he was the best in the world.
But time passed, and Mau wasn't coming.
In those few hours, Rocky had replayed the fantasy in his head hundreds of times, changing the lines and the scenery. At first, imaginary Maura was beaming with happiness, calling him affectionate names, melting in his arms like all those heroines on the stage of a musical theater in the arms of their beloved ones, but every time the fantasy became darker and darker. More disturbing. Mau no longer rejoiced, no longer smiled. Her bright lively figure was becoming more and more dim, and she more often sighed, frowned, did not accept the gift. She asked him to return the tickets, scolded him for wasting his money carelessly, told him some news, one worse than the other, and finally said she didn’t want to see him again. Never again.
It was getting unbearable to sit still, and Rocky abruptly moved away from the table, threw on his coat, and headed for the exit. Maybe a walk would clear his head a little…
“Miss Pepper, I have a very urgent task to attend to. If she shows up on the doorstep, don't let her out of here on any pretext. Lock the doors, board up the windows, show her every fashion magazine you can find, but don't let her leave here until I get back. I'm counting on your wit and exceptional charm.”
The way he looked intently into Ivy's eyes before he left looked almost threatening. He wasn't even aware of the desperation hiding behind that look. But Ivy saw it.
“Don't worry, I'm an expert at this,” she winked at him encouragingly.
The cold air blew across Rocky's face, and he shivered, pulling his scarf over his nose, the same funny skewed scarf Mau had knitted for him last Christmas. Sometimes, like now, Rocky thought he could still smell on it the very same scent of coffee and pastries that wafted from the Venza family's eatery. It didn't help distract him, though. Quite the opposite. After walking a few blocks in an attempt to escape his doubts, he spotted a small flower shop — Rocky's imagination immediately conjured up a lovely picture of Maura cradling a fresh spring bouquet on this cold, cloudy evening and he didn't notice himself stepping over the store’s doorstep. The frail old woman behind the counter put aside the newspaper and immediately chirped, offering him different flowers, and finally convinced him to take a few white chrysanthemums. She tied the flowers with a delicate pink ribbon and also wrapped them tightly in the newspaper she had read before.
“They mustn't be overfrozen. Or they won't last long,” she explained sternly.
Rocky walked back much more briskly. He was warmed by the thought that now he would be able to give Mau not one surprise, but two. Hiding the bouquet from a gust of cold wind, Rocky lowered his gaze to it and pressed the flowers closer to himself… when suddenly, out of the corner of his eye, he noticed the headline of one of the newspaper articles.
“Shootout at the small Italian eatery Casa di Rondine shocked the residents… a bloody showdown in the neighborhood… occurred on the night… police identified the bodies of two…”
Rocky couldn't remember how he reached the familiar alleyway. How he threw the bouquet to the ground, swung over the barrier tape, and rushed to the entrance — a gaping hole instead of a small blue door. Shards of glass littered the floor, the formerly cozy, cramped hall was a real mess, the furniture was riddled with gunshots. Even the old tabletop radio was now on the floor, shattered to pieces.
“Stop right there!” a panting policeman grabbed him by the scruff of the neck. “What the hell are you doing breaking into a crime scene?”
“I… uh…” in his panic Rocky couldn't think straight, but nonetheless he blurted out: “I'm from a newspaper. Wanted to visit the crime scene myself.”
“A lousy reporter you are, then. Your buddies sniffed everything around here a long time ago.”
“I was just hired today and immediately assigned to this very intriguing case. So…”
“There's nothing intriguing about it. This Bianchi guy…”
“Who?”
“The renter, Augusto Bianchi, if that's his real name at all, apparently had a huge debt to pay someone. And for that, he got pinned down. There was a scuffle in the night, at least four assailants. The two guys we found here have a couple priors, but they're not in a condition to tell us who hired them. The amount of such cold cases we have…” the man hummed and passed his hand above his head. “We've already explained it all to your fellow scribblers this morning. And I highly doubt the landlord would want to tell the same story tenth times over to another newspaper weasel. The only thing he's interested in right now is getting money from the insurance company.”
“And the girl?”
“What girl?”
“The waitress. Who worked here. What about her?”
“Considering how much blood there is, they're probably both either in a ditch, scattered in pieces, or feeding fishes somewhere at the bottom of the Mississippi… both father and daughter, if you meant her,” boredly remarked the other officer, who had quietly approached them, lighting a cigarette. “There's nothing for you to do here, boy. Henry's right — there's absolutely nothing of interest in this case. People might have chattered about it in the morning, but the very next day they'll forget all about it. Go home, don't add to our workload. And quit the paper that sent you here. If your editor doesn't realize that news like this must be broken in the heat of the moment, believe me, their business will burn out faster than a short match.”
Rocky tried to get anything else out of them, at least a little bit, to look in the kitchen of the eatery, to slip upstairs to Mau’s and Augusto's apartment, but the policemen were adamant. On unsteady legs he made it to the nearest bench and collapsed on it, staring blankly into the dark November sky. He could have screamed, could have destroyed everything around him on a single painful impulse, but the emptiness that engulfed him was far more frightening.
His silence was more frightening.
Years would pass. Would flow, as before, from night to night. The world won’t notice his loss. The world won't notice any loss at all. In the place of his beloved swallow house, other birds will build a nest. Freckle and Ivy will eventually stop opening that wound with their questions. And one day, perhaps, he will stop gazing into the crowd, hoping to find among the unfamiliar faces the features dear to his heart, and stop flinching when he hears someone say amore mio. He knows how it happens — it was not the first time. All he has to do is smile and everything will work out. It'll wear off, getting back to the way it was. One day.
But the bouquet of chrysanths will still remain rotting on the cold ground.
#this ficlet was written in july and was supposed to become an announcement of a pause (or more like a full stop) to my fandom activities#because i was feeling sad and insecure for a long while about my own arts & texts (still are sometimes) and wanted to take a break#i planned to finish all the ideas & asks i had left; post this and go but i failed the task; the 'finishing' period stretched too much haha#and due to some recent events and a very meaningful talk i had with my best friend tonight i feel that this ficlet is not relevant anymore#it was posted on ao3 and ficbook in july but now i want to post it here anyway just to be here (for the history so to say)#and as a reminder that i almost allowed myself to abandon what brings me so much joy because of insecurities and overthinking#or maybe even if some of these 'overthinking voices' speak truth i'll try to find inner strength to be indifferent now (at least learn to)#anyway thank you for being here with me and supporting me fellas#you don't know how much all your support means and how grateful i'll always be for your care#heldig writings#lackadaisy#romaunce#maura venza oc#maura venza#rocky rickaby#lackadaisy rocky#rocky lackadaisy#ivy pepper#calvin mcmurray#calvin freckle mcmurray#augusto venza oc#augusto venza#lackadaisy oc#lackadaisy ocs#lackadaisyoc#lackadaisyocs#lackadaisy fanfiction
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Doctor Beverly Crusher @SpaceDocMom Anyone who tries to silence your self-advocacy about your disability/chronic illnesses with "TMI!" is not your friend and should be excluded from your social space as fast as possible. emojis: black heart, blue heart, masked 3:13 PM · Dec 29, 2023
#star trek#doctor crusher#star trek the next generation#star trek memes#star trek tng#kindness#support#care#compassion#disability#disabled pride#chronic illness#chronic pain#chronic fatigue#activism#your voice matters#spoonies#spoons
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Brilliant minds think alike on Gaza
... both Jewish and non-Jewish students, inspired by anti-Apartheid protests in Beinecke Plaza decades earlier, had gathered for a week-long sit-in to demand that Yale divest the portion of its endowment invested in the stocks of military contractors, which make the weapons Israel is currently using in its war with Hamas in Gaza. The students were protesting under the Occupy Beinecke coalition, which includes Yale Jews for Ceasefire, a group of Jewish students dedicated to fighting for a ceasefire in Gaza as well as sustainable peace and equality within the region.
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The lesson will be to reject the abuses of force; the abuses of authority; to embrace respect for people's differences and hopefully, a retreat from politicizing or pitting against each other what are ultimately universal values of peace and the betterment of all for all, and get to enjoy them instead. One hopes. There is an awful lot of pain and hatred trying to be implanted at the moment, and it's going to take a superhuman effort to forgive after the madness passes. We will have to rally around the positives and focus towards the future.
🕊��
#palestine#palestinians#gaza#genocide#mass graves#mass murder#student protest#israeli apartheid#israeli occupation#war crimes#free palestine#free gaza#justice#idf terrorists#iof terrorism#icj#icc#free speech#right to protest#ethnic cleansing#civilian deaths#us complicity#yale university#jewish voice for peace#campus#activism#sit in#peaceful protest#support for palestine#equal rights
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Jean-Luc Picard @SpaceDadSupport There is nothing more terrifying to a bully trying to scare you into silence than for you to keep speaking. 2:31 PM · Nov 7, 2023
#star trek#star trek the next generation#star trek memes#star trek tng#support#jean luc picard#captain picard#picard#affirmations#spacedad#kindness#what would picard do#compassion#your voice#activism#community#social justice
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aye can i get a fuckin uuuhhhh
break. on my burger
#shit chat#family cw#got sicker than i have been in years my bank closed my checking account on accident work is nightmarishly busy#and my mother is sending strings of long voice memos in the family group chat again#i simply will not be listening to them. at most i'll ask my dad or brother for the sparknotes version#bc her pattern for the better part of this year has been radio silence. no attempt at communication whatsoever#and then BAM like 5-10 min worth of voice memos screaming crying sobbing shaking#I DON'T KNOW WHAT I HAVE TO DO TO GET MY CHILDREN TO FORGIVE ME. I'M CRAWLING ON MY KNEES ON THE DESERT FOR A HUNDRED YEARS REPENTING#WHAT THE FUCK IS FAMILY FOR YOU KNOW I LOVE YOU MORE THAN ANYTHING AND I'M SUFFERING SO MUCH AND I'M ALONE BECAUSE#MY FAMILY ABANDONED ME. I HAVE NO ONE. I DON'T KNOW WHAT I DID BUT I'M BEGGING. I NEED HELP I NEED MY KIDDOS AROUND ME PLEASE I'M DYING#followed by several minutes of sordid updates on her shitty miserable life#which is tbf pretty shitty & miserable. she's extremely physically disabled & mentally ill#her partner had a severe stroke a couple months ago and is still recovering. they've both been in & out of hospital#neither working. partner's adult son who lives with them is the only income in the household#partner's permanently disabled mother also lives with them. plus 2 large dogs 6 cats and 3 each of chickens & ducks#they're in court suing their landlord bc he's trying to evict them but the property is an uninhabitable shithole to begin with#but like. whenever i do make the mistake of responding to one of her groupchat tantrums#she's just like 'oh you know me im a survivor :) i just miss yous is all :) now that you're here i'm gonna bitch about my life for an hour#and ignore everything you have to say and show active disdain & boredom whenever you tell me anything about yourself or your life :)'#and if i offer help she refuses it#like it's just a bid for attention. expecting unconditional love and absolution and salvation from us bc That's What Families Do#she doesn't actually seem to give a shit about any of us as real people. just this ironclad delusion of unconditional family support#that she frankly has not earned#my brother actually did go visit her in the hospital on thanksgiving. driving 2hrs out of his way to do so#and she was a raging passive aggressive bitch to him and threw the gift he'd brought her back in his face#ma'am i know you're Going Through It but so are the rest of us & frankly you've given me zero reason to want to interact w/ ur caustic ass#plus this is petty but yet another way in which she doesn't listen to me & makes no attempt whatsoever at genuine relationship#i've told her numerous times that responding to groupchat voice memos is hard for me. that i love & miss her#and if she wants to see me or needs help or whatever to please contact me one on one either by call or text#nope. refuses to respond to/initiate individual contact. ONLY traumadumping in the fam chat. TLDR MY MOM IS A DISFUNCTIONAL TOXIC NIGHTMARE.
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since we’re on this topic, jeremy strong, sarah snook, and brian cox are the main succession cast members who publicly called for a ceasefire in gaza last year (along with a painfully short list of others in the industry). here's brian cox reading "If I Must Die" by Palestinian poet Refaat Alareer who was killed Dec 7.
so if we must spend time on celebrities’ voices (+ disproportionate cultural influence) on the current crisis we should at least elevate the right ones.
#for the record i think any attention and energy ppl have should be channelled towards supporting palestine instead of#expecting celebrities to be grand arbiters of truth and justice and activism like -#just because they're successful actors does not mean they have any knowledge about other areas of life#HOWEVER the reality we live in means that a ton of ppl rely on celebrities to inform their political views and knowledge#because of this association between fame/status and Being Right About Everything#so as long as that is the reality id much rather elevate the voices of those among them who at least try to use#their disproportionately powerful platform for good#anyways thats all i have to say about this. im so tired and like. palestinians are dying as i type this . this whole Thing of#GG actors showing up w ribbons for israel or whatever is just. obscene. and so out of touch with fucking reality#golden globes#succession#queerasian.txt
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very happy Matt decided to clarify his stance on the genocide of the Palestinian people rn. Pretty unhappy with the way he worded it, who he centered in his video, and disappointed to see the responses to it on Twitter.
kinda scared to even post about it bc CR fans can get so defensive about their favorite white people that they can often leave little room for criticism or nuance. but man I have thoughts.
#lemme just say. if you have a public platform that has set a precedent for philanthropic work. messages of positivity and love.#and have called attention to various political and social conflicts *in stream*. & whose employees and cast members are vocal#on socials about political topics#then it is NOT unreasonable for fans to expect them to address one of the deadliest orchestrated conflicts in recent history#a literal genocide is happening. thanks in part to the US.#it is good that they donated as a company and as individuals. so good!#but to everyone saying that publicizing good deeds like donations is virtue signaling or demanding CR cast to show their support is#or that activism shouldnt be all about what you post bc then it becomes performative#are kinda missing the point. and theyre not listening to palestinians at all#a huge issue with this conflict & the way its being received in the western world - ESPECIALLY the US bc of its partnership w israel -#is the sheer amount of disgusting minsinformation and propaganda convincing ppl this genocide is either not that bad or that its necessary#everyday citizens CANNOT change foreign policy. we cant do anything!#so what have Palestinians been asking us to do?? SPREAD AWARENESS ON SOCIAL MEDIA. MAKE PEOPLE AWARE. UPLIFT PALESTINIAN VOICES. SHARE LINKS#SHOW PPL THE TRUTH.#and yes its hard! its difficult to watch what theyre going thru. but we HAVE to.#i didnt rlly like matts statement. he said he didnt have the spoons to engage in the discourse. which i get. god i get it.#but ive also seen many many creators/influencers who are also disabled or whose families are directly involved gather their spoons to help#and no one was asking CR to harm themselves in the name of helping palestine. we only wanted them to spread awareness#bc the comments on their tweet about finally donating were full of mostly white centrist takes not able to see any benefit to donating or#addressing the issue at all. which is EXACTLY why CR should addresss it. bc they can reach so many who dont understand#but theyd been radio silent for almost 5 months. i didnt like that he didnt really apologize. i didnt like that he centered himself#i didnt like his lowkey flippant language either. saying all that.. ridiculousness in regards to a genocide not well worded.#but i dont feel right holding that against him. should he have thought it through better? sure but i get it#& unfortunately his parting message left a bad taste in my mouth - one of positivity & self care & hugging each other#nice important words but it didnt feel like he was talking about ppl who are affected by this conflict. but rather ppl who are watching#it just felt like a very white thing to say in response to this. we are not burdened and easily victimized bc of it#we are responsible. and so we must center palestinians.#if i were him i wldnt have gone in detail about how hard the palestinian genocide is for me to watch.#but thats just me#*CORRECTION: radio silent for almost 4 months
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I'm combing through the palestine tags looking for you, if you post often, if you care deeply, if you have the time. Message me, I'm building a network of people like you.
We can make bigger waves when we move together
🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸🍉🇵🇸
#all eyes on palestine#all eyes on rafah#filistin#filistin 🇵🇸#free gaza#free gaza 🇵🇸#free palestine#free palestine 🇵🇸#from the river to the sea palestine will be free#all eyes on gaza#activist#activism burnout#support network#cross platform#networking for gaza#boost Palestinian voices#Palestinian voices#stand together#community#you
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For the love of everything you hold dear vote Yes tomorrow if you're in Australia. Support the Voice to Parliament and tell Peter Dutton to get fucked.
#auspol#the voice#voice to parliament#our first nations people deserve better#we deserve to live in a world actively working to improve#this isn't a negotiation#if the voice is silenced we wont get#oh well lets look at treaty instead#this will stop indigenous support in its tracks#please i am fucking begging
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Listening to TotK's OST makes me wish the actual game had made me so mentally ill about it. Like, I listen it to and I want to legit cry because it is so beautiful, the ending bit is *so* beautiful and probably one of my favourite arrangements. But then I remember. Everything. This soundtrack is a for a game that could give me brain worms and not whatever it did. And I'm like... welln, that was that and I really hope we can move on from this iteration of Zelda and Link. Love the soundtrack tho lmao
#totk#tears of the kingdom#loz#legend of zelda#imagine being tired some dolls you never even played with 😭#i find it so funny that I'm tired of this twink and the emotional support voice lmao#because I haven't even actively interacted with them
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saw way too many accounts sharing the AI generated rafah picture on instagram....
#which is..................................... uh.#you're not even using actual footage of what's happening there#also i'm pretty sure ppl are just sharing that picture on their stories#and not rlly.... idk. actively supporting and sharing palestinian voices#lotus.txt
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Can people stop being cruel to Liam Payne there’s only so much a person can take and he doesn’t deserve this
#yeah he’s made mistakes but he’s also apologized for them#he’s trying to actively better himself and get back on his feet#and people are just harassing him for existing#he went to support Louis and got bullied so badly he deleted his very clearly heartfelt and thoughtful post about him#I want to give him a hug#Liam Payne#one direction#Louis Tomlinson#all of those voices premiere#me thinking
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crazy how next year i am legally an adult and every single decision about my life, my finances, everything, is made by me. but i still have teachers that treat me like im 10 years old because they read im autistic
#like rhe infantilisation doesnt even help. thats not supporting me.#they read ''may need extra support'' and make their voice all high pitched and call me sweetheart and they think well thats my autism#advocacy done for the year. good job me. this studenr has been supported. wow. im amazing#while im actively struggling with schoolwork because they havent actually done anything to support my disability#im going ti burn this whole place down. im gping to scream and scream and scream. im going to run away and never stop running#im going to communicate exclusively nonverbally. im goimg to fuxking kill them
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