#sorry for posting a screenshot of a bluesky post which is a screenshot of a xwitter post

[viciousbagel83]

time to bust out an evergreen meme

(source: junlper.beer on bluesky)

[ekingston]

Hello! So sorry to bother, but have you had any updates on the Word-Stream/Speechify situation?

Just one: like I posted on Xitter and Bluesky last night, as of yesterday afternoon, the links to individual works as they were listed on WordStream are gone from both Google and Bing. Hurray, right? Surely we’re all sick of this whole debacle and there’s far more important things to worry about. If all is well that ends well, surely there’s no need to still be angry.

Well, I am. Here’s why:

When I checked on Wednesday, the links to my own work on WordStream were still listed. So rather than it taking a week after Cliff Weitzman first hid the fanwork from view, it took a little over a week from the moment he first promised privately that they would be deleted. Which, fine. Perhaps Cliff didn’t really know what he was talking about when he gave that timeframe. Or maybe he told a little white lie to create the impression that he always intended to do the right thing. It seems more likely to me, though, that Cliff still believed—even after the backlash he received—that he would get away with honoring only individual takedown requests. Or worse, that he needed just a little bit more time with the stolen material to figure out an alternative way to profit off it—preferably without us noticing, this time.

But who knows? I certainly don’t! All we can do is speculate, because publicly, Cliff Weitzman has remained completely silent on his copyright infringements. All we got was the initial justifications he and his sockpuppet accounts used in comments on the original Reddit and Tumblr posts. After those were so understandably ill-received, Cliff only ever communicated with a few individual authors who contacted him directly and repeatedly, blocking people who addressed the issue on Twitter and quietly distancing himself from WordStream by deleting a blog he’d posted to Speechify.com dated December 20th—where Cliff promoted WordStream’s platform specifically to fanfiction readers. (See my enormous timeline post for details and screenshots of said posts before they were taken down.)

And this is why I’m still angry: As long as Cliff Weitzman faces no real consequences for his actions, he won’t see a need to own up to his mistake; and as long as he’s able to delay taking responsibility, this isn’t over. This didn’t end well.

After all, wasn’t this the next-best scenario for Cliff, second only to him turning WordStream into a (for him) effortless, infinite money-making machine? He took something we provided for free and fed it to AI so he could more easily put it behind a paywall; we found out and protested; Cliff quietly erased all evidence of his crime; and we went—almost equally quietly—away.

I want to make sure you know that I continue to be genuinely amazed and intensely grateful for how quickly the news about WordStream’s copyright infringement was shared—and continues to be shared—throughout fandom, on tumblr in particular. If it hadn’t been for our collective outcry here and on Reddit, WordStream would very likely still be up in its original form, and Weitzman would be reaping the benefits (those subscription prices were steep) today.

But it’s been frustrating to see that, with the exception of mentions in articles on Substack and Fansplaining (the latter of which is a particularly awesome and thorough read on fandom’s decontextualization) and a Fanlore listing, our outrage never really spilled out beyond the safely insulated, out-of-the-way spaces that are tumblr, a handful of subreddits and bluesky. And I believe that—unfortunately—we are collectively responsible for that part, as well.

Most of us seemed content to only spread the word by circulating the same two posts on tumblr. (Have we all given up completely on every other social media platform? Am I the only remaining straggler?) And soon after Cliff Weitzman hid WordStream’s fanfiction category from view, our interest in the issue took a sharp dive even there. Are we genuinely deceived into believing the issue has been fully resolved? Do we truly fail to realize that Weitzman’s refusal to admit that what he did was wrong left the door wide open for the next greed-driven tech bro to wander through? Or is the true naivety in thinking that, as a community, we can keep this kind of attack on fandom from happening again? Has our disillusionment already gotten that bad?

However the situation spins out from here, Cliff’s actions will set a precedent. If we fail to show Cliff and his ilk that attempts to profit off fandom’s unpaid labor have consequences, their tech companies will keep trying until something eventually sticks. They might be a little smarter about it next time; obscure their sources a bit better, maybe leave the titles and the authors’ names off. Or maybe they’ll go a bolder route: maybe next time they cross the line they’ll do it boldly enough for IP holders to take notice and stop tolerating fanwork entirely.

Doesn’t that make you angry, too?

There’s this whole other mess of thoughts I would love to be able to untangle about how commercial influence is contributing to the steady erosion of fandom’s foundations, but I’m tired, and other people have said it all much more eloquently than I ever could. Seriously, go read that article on Fansplaining. Or listen to the podcast version of it. Better yet, as long as you’re wearing your noise-canceling headphones, go listen to a podfic of one of your favorite fandoms’ works, and enjoy the collaborative joy and creativity of the people who Cliff Weitzman refuses to believe exist. (In one of Speechify’s other blogs, Cliff claims there are only 272 podfics on AO3. Would you like to run that ChatGPT prompt again, Cliff?). Honestly, much like Cliff Weitzman’s infuriating denial of the fact that fandom fucking has this covered, thank you very much, there’s so. Many. More. Things for us to talk about. There’s the connotations of WordStream’s dubious ‘upload’ button, for instance, or the fact that the app scraped (and in some cases, allegedly, still lists) copyright-protected original fiction as well, or WordStream’s complete lack of contact information, which is illegal for an internationally operating app. And oh! Has anyone reported more thoroughly on Cliff’s app’s options to ‘simplify’ or ‘modernize’ uploaded works, or—my own very favorite abomination—to translate them into something Cliff calls ‘Gen-Z Language’? Much like his atrocious AI book covers, it would be hilarious, if it didn’t make steam come out of my ears.

Anyway, there it is. I highly recommend you do all of that. And then, if you aren’t familiar with it already, go do some research re: fair use and your rights as the copyright owner of your works. A good number of people commenting on this controversy expressed stunned surprise or fearful hesitation about claiming any sort of ownership of their fanfiction. The more informed we are about our rights, the more willing we will be to defend them.

Please don’t stop writing or sharing your work. If you can’t bring yourself to work on your WIPs today (trust me, I get it), post about this situation instead. Tweets, skeets, whateverthefucks—about WordStream’s theft, about how this reflects on Speechify’s already shady business practices, about how Cliff’s actions and justifications have personally affected you. You’re welcome to share or copy my posts on these platforms, but since Cliff already blocked me, I very much prefer you post your own. If you do, call Cliff Weitzman by his full name and tag or include both WordStream and Speechify to ensure Weitzman will recognize he has both a personal as well as a professional stake in handling the situation with integrity. Leave your concerns in reviews on the Speechify app. (We weren’t provided with a more appropriate place to put them, after all!) Consider calling for a Speechify boycott until Cliff accepts accountability for his actions.

Do avoid making exaggerated claims, and don’t call for physical retaliation against Cliff’s person or his property. We don’t want to give him or Speechify even the weakest of grounds to claim defamation or threats of violence. Focus on the facts: they’re incriminating enough by themselves. Show Cliff that we’re determined to keep bringing up his company’s wrongdoings in public spaces until he demonstrates that he understands why taking these freely shared fanworks and monetizing them was wrong, and takes steps to ensure it won’t happen again.

One last thing—and this is really more of a general reminder—please stop suggesting I handle this situation for you. People have come to me asking for action items. The resulting flashbacks to my days as an office assistant were extremely upsetting. In all seriousness, casting me as some sort of coordinator or driving force behind this backlash actively hurts the cause. Not only does it downplay fandom’s collective efforts, it also makes our message extremely vulnerable. It would be all too easy for Cliff to silence one singular source. Wikipedia will not maintain mentions of this controversy as long as it leads only to Easter Kingston’s attempt to summarize what happened as it was happening. You only know my name because I stumbled upon WordStream’s theft and decided to get my friends involved. I am not more knowledgeable, more skilled or more angrily invested in this issue than you are (or can, or should, be). I draw pictures and I write stories and I worry about the shift I’m seeing in fandom after having been on this ride for even a few pre-livejournal rounds.

I’m not going to stop doing any of those things. But I am going to allow myself to step away for a bit, make my wife dinner, and catch up on our shows.

I trust you’ve got it from here.

[vaspider]

I genuinely hope this isn’t too prying or intrusive, I am strictly asking out of curiosity but…. What…. Is going on with that 16 year old and why is it on a post about a house coat? Are you ok?

I'm fine.

That kid has been fixated on me since I said, basically, that the French Revolution killed a bunch of innocent people and isn't something to be emulated.

For the past 3 weeks, since I told her to leave me alone on Tumblr, she's been stalking me across the internet, digging up every possible way to contact me, and sending elaborate death threats along with suicide threats. I've turned off the contact forms on my professional website and NK. She's sent asks here and contacted me from multiple Tumblrs, multiple Facebook and Instagram accounts, TikTok, LinkedIn, Reddit, YouTube, BlueSky, and multiple email accounts. I'm pretty sure I'm missing something, though I do have it all screenshotted and saved. She found my phone number and left multiple threatening voicemails, and she kept contacting my business, sending death threats to places where my employees, including my younger brother, had to deal with them.

She seems to think that I'm a man, and that I'm attempting to use magic on her, and that she can threaten me into doing whatever it is she wants. I don't really understand what's going on in her head, and I'm not trying to do so. I don't really read the things she writes.

At this point, the FBI is involved - she's been sending death threats pretty much every day for about a month now with a few breaks here and there - and I've been declining to respond to her for the vast majority of that time, hoping that she'd get bored, or, hopefully, that someone who cares about her would realize how deeply, deeply unwell she is and get her help before this becomes a criminal matter. I really, really don't want to be put in that position, but I also can't ask the people who work for me (some of whom are my family) to deal with a constant barrage of messages detailing how if I don't publicly apologize for ... fuck all if I know or care... she's going to "slit [my] throat like a Sicilian" and throw my body in the Willamette River.

I really, really, really just want this kid to leave me alone. I didn't seek her out - she sought me out - and I'm not interested in talking to or debating with a 16 year old. But, also, the things that she's been doing for the past month are crimes and truly beyond the pale.

As to why that's on a video about a housecoat... your guess is as good as mine. Her last comments before this were on the two public videos on my abandoned YouTube account, both of which were process videos about making patches, and she left death threats on a post on my old personal Instagram that I made on the day of the Tree of Life shooting. It has nothing to do with me or what I'm saying - she seems to just randomly pick things to add her bizarre urban fantasy VASpider fanfic to.

Please leave that person alone, everybody. She is a third my age and very clearly deeply unwell. I'd been ignoring her, but I'm kind of hoping against hope that knowing that, yeah, actually, what she's doing is a crime, people take that seriously, and I really really really don't want her to fuck up her life? will convince her to stop.

I'm not afraid. I'm mostly just tired and very, very sad. It is really upsetting to see someone who is so out of alignment with consensus reality, and it's even more upsetting when that person is so young. I feel deeply sorry for her, both that she's unwell in a way that's clearly causing her harm, and that she doesn't seem to be getting the help she needs from the people around her. I hope it's just that the people around her don't realize what's going on and that someone can make them aware, because it is just... rotten... to see someone that young making such a mess of things.

I don't want to talk about this further. I've been avoiding talking about it publicly at all, but at the point where we're closing on a month... I dunno. I hope saying something directly and making it clear this isn't going to go the way she thinks gets it through to her.

I'm gonna go play with my dog.

[saficswrites]

Sorry for the bluesky screenshots, I really didn't want to type that all out again. I’ve basically been flipping a coin to decide which platform I post announcements on first

I’m sick, nothing new there it’s pretty much the status quo. The good news is I can actually walk again (this is huge), but that’s about it.

Fic uploads may slow down a bit but I’ll keep chugging along, not just because of getting verified on VGen but because I love writing and when I feel well enough it’s what makes me feel better.

Anyway just wanted to make a small update post to explain my situation so I feel less bad about slowing down, do not worry, the yuri content will continue. 🖤

[shikai-the-storyteller]

Accidentally saved this as a draft yesterday instead of posting it, but here are some timestamps from Pac's 10/9 stream for folks who missed it:

—

As usual, please remember that I'm not a Portugese-speaker so I rely a lot on timestamps (and sometimes I'll add comments I see from native Portugese speakers)

54:00 - Pac talks about coming back to Twitter and Twitter vs. BlueSky

57:00 - Pac looks at Fit's Twitter (lol)

58:45 - Pac sees the pão de queijo Fit made and says even his mother would be proud of that cheese bread, meanwhile he buys the frozen kind from the store. Pac: I just don't know how to cook properly, unfortunately. You know?

1:04:30 - Pac looks at some old Arkanis videos and posts by the official accounts.

1:24:00 - Pac sees the "Pac e Mike" video on Prefeito Jota's Twitter. Pac: I just remembered, I'm going to kill Jota, I just remembered I don't like him anymore, I can't believe he's done this. (Pftt)

1:40:00 - Pac starts looking at Arkanis fanart

1:47:00 - Pac sees a handsome drawing of Prefeito Jota

2:03:00 - Pac meets Mona, the cat - Mona is giving Pac decoration tips for his house. - Pac asked Mona to make a suit for him for the elections - Mona apparently lives in Paris and knows about high fashion - Mona and Bia apparently know each other

[Missed Timestamp] - Au Au arrives and chases off Mona. - Apparently both the rat and Au Au hate Mona. - Au Au is jealous of Pac with Mona saying that now Pac only thinks about Mona and that Pac is his friend not Mona's friend - Au Au said there is something in his house he can't find, but it smells of Arkania, and he asks Pac to come back with friends sometime to look for it. 3:10:00 - Pac sees that Arkanis is trending on Twitter in Brazil

3:12:00 - Pac shows off his Arkanis screenshot folder

3:24:00 - Pac meets up with Coreanowo to admire the dragon he built and the temple

3:27:30 - Pac says he's going to play Ariana Grande and blow up the factory because Mona likes Ariana Grande

3:58:00 - Pac is given some magical Arkanya Monster (which is almost immediately taken away from him again)

4:25:00 - While retelling the story of Mike clogging the plumming at a rich man's house, the gods send another thunderbolt down and give him a book, which says: "Sorry I don't have much time… do you want to find out more about your true destiny?"

4:31:30 - Pac finds a beautiful lush cave, and when he calls out asking if anyone is there, more thunder rumbles. - He finds some large black human-like monsters called "Ladrão Diluído" (Diluted Thief?)

4:33:45 - He finds a chest with two books.

Book 1: - Page 1: The balaclava has now became more than just a mask, the symbol of who I chose to become. Robbing that merchant's house was the beginning, but today, as I walked out of the bank with my heart racing and my pockets full, I realized the power I can achieve. - Page 2: The world does not belong to the obedient, but to those who dare to shape it. While the city sleeps, I plan. This is only the beginning, and they will know me not by my name, but by the fear my work will leave in the streets. - Page 3: bank robberies (central was the biggest so far, but something changed. I felt a (presence, as if the (city was hunting me. Everything went according to plan, (but I can't (ignore this instinct that tells me the end is near. - Page 4: The balaclava weighs heavier (each day, and the cold of Valigma seems to seep into my bones. Maybe (it's time to (disappear, let the mystery speak for me. For now, I watch, unseen, (hoping that silence will be the answer I seek. I'm looking for.

Book 2: - You will know everything one day… I will tell you the whole story. And as L told his story through Valigma… - Pac thinks it's related to Leo (?)

4:39:00 - He finds some more books (in English this time) and a giant Pit. He takes the warp stone and warps back.

4:51:30 - Pac finds another Shiba and names it "Au Au Jr."

4:57:45 - Pac shows Au Au Au Au Jr, and Au Au kills him, saying he's the only one and Pac just found some dirty mongrel.

4:59:50 - Au Au says "Goodbye cruel world" and throws himself out of Pac's window. Pac tells him to stop being dramatic and that he wasn't trying to change or replace Au Au. - (I missed some context here but chat calls Au Au homophobic, pft). - Au Au apologizes for acting impulsively, and Pac gives him a hug. - Au Au says that maybe living in the ruins of Arkanya is messing with his head. He plays with the other dog in Pac's house (the gray one, idk the name).

5:04:00 - Pac gives Au Au a talking to about learning and growth (?)

5:05:00 - He gives Au Au another hug.

5:09:00 - Pac goes to Au Au's (?) house, and finds purple Arkanya markings all over the walls.

5:16:30 - Milo wakes up!

5:18:00 - They try decoding the symbols, and discover one is "Ladrão" (Robber) and "Ladrãozinho" (Little Robber)

5:33:30 - Pac watches Au Au and Milo joke about impeaching him

6:13:45 - Pac, Au Au, and Milo all take a nap together

6:22:30 - Guh shows up

6:36:00 Gris shows up! She's wearing a black shirt, and Pac considers dressing Milo up

6:37:30 - Quel says she doesn't know if she likes white Monster and Pac pretends to drop dead from shock.

6:57:30 - Pac jokingly tells Guh Guaxinim died while they were play-wrestling (???)

7:01:00 - sus

7:19:00 - Pac hears something strange

7:24:00 - PAUSED

I missed the rest of stream OTL

[cindylouwho-2]

RECENT ECOMMERCE NEWS (INCLUDING ETSY), March 2024

Since I wrote so many articles on Etsy in the past 2 months, it took longer than usual for me to get the full ecommerce update out. Sorry about the delay, but here it is!

For fresher and more frequent updates, please follow me on Bluesky or on LinkedIn, or become a member of my Patreon.

TOP NEWS & ARTICLES 

Etsy’s fourth quarter 2023 financial results came out February 21; I did a deep dive into all the announcements here. In short, there are a lot of new things coming, and some changes that may have affected some sellers already, including:

plans for more predictable shipping costs for buyers and sellers (what does that mean?)

Etsy Ads are now localized outside of the United States

search will be shifting to boost "high quality" items, going from highlighting what shoppers are most likely to buy to what shoppers are most likely to love

a buyer loyalty program is coming

the goal of “shortening our estimated delivery dates this year by at least 2 days”

This recent post on Bluesky indicates that Etsy is surveying buyers on what they would pay for shipping, which could be related to the “predictable shipping costs” mentioned. A recent Etsy presentation at an investor conference provided a few clarifications on points discussed during the 4th quarter call, and in previous interviews and announcements.

“Our research showed that 10% off is a waste in this market. It's not enough to drive an incremental conversion, so all you did is give up margin. So recently, you've seen us both change the default and talk to sellers about how if you're going to put something on sale in this environment, it needs to be at least 25% off.” [my emphasis] Silverman has previously mentioned that buyers want discounts these days. 

Since the information sellers provide when listing (i.e., titles, tags, descriptions, attributes) “is not always very reliable”, Etsy uses image recognition to classify items as well

They are working on improvement for international fulfillment

Most orders on Etsy aren’t impulse buys; 70% involve 2 or more visits, and 50% involve 4 or more visits

“only one out of every three women in the United States bought something on Etsy last year…. only one out of every 10 men bought something on Etsy last year.”

Etsy’s use of AI in places such as Gift Mode is not in-house. (We already knew they used OpenAI’s GPT-4 for Gift Mode.) 

eBay increased the transaction fee from 30 to 40 cents as of March 15, for all orders over $10. 

An Etsy fee increase of some sort is likely coming soon, as Etsy has surveyed sellers on which options they would most prefer. While I was not picked to take the survey, a few people who did have contacted me with screenshots and details, which I wrote about in some detail. 

Packaging laws are becoming quite onerous for some ecommerce microbusinesses, but fortunately the Etsy forum crew has helped out with a recent summary of which countries in Europe require registration or payment to ship into the jurisdiction. Thanks to Claudia of https://www.etsy.com/no-en/shop/DoceVikaVintage for doing most of the legwork. 

ETSY NEWS 

Etsy is once again changing some sellers’ processing days, adding Saturday or Sunday into the mix when the shop owner only selected Monday to Friday. Some are seeing a notice on their dashboard, while others received an email.

Remember, in the 4th quarter 2023 earnings report, Silverman said “shortening our estimated delivery dates this year by at least 2 days” was a goal, and unilaterally changing your processing times is one step towards that goal. Please check your shipping settings, as this could mean you need to ship earlier than you realize, and Etsy could put you on reserve, remove your Star Seller badge, and deny you Seller Protection when you ship later than Etsy thinks you should.

If that wasn’t bad enough, some sellers are reporting that Etsy has changed the timing of sending the Abandoned Cart discount to almost immediate, and changed the official Help file on the topic to say the coupon was sent just 2 hours after the listing was carted, down from 24 hours. Others say they can no longer deactivate these coupons, and that Etsy Support told them it was a known bug. 

If you want to learn how Etsy's algorithms work and what they favour, the company has added more details on "recommendations" modules we see all over the site to the legal policy page. I've written a short piece highlighting what sellers should pay attention to if they want visibility on Etsy.

Etsy is adding Regulatory Operating Fees to orders in India (0.29%) and Vietnam (1.24%) as of April 1, 2024. On the same day, the Regulatory Operating Fee in Spain will increase to 0.72% (from 0.4%), and the fee for Türkiye goes up to 2.27% (from 1.1%).

The Prohibited Items Policy has been updated in several places, as of March 5 2024. Some of the new sections are covered in this article. As always, the most important parts of these changes will be how Etsy chooses to interpret them, so for the moment I don’t have any further comment, other than to say these types of changes are sometimes driven by law, and sometimes by previous incidents in which Etsy is unhappy with the outcome. 

Looks like businesses in China will soon be able to use Etsy Payments, meaning new shops in China may be able to open for the first time since 2021. (It's not unusual for Etsy to beta test new countries before announcing them officially; it’s hard to say if that is what is happening here or not.)

Etsy's forum restrictions - requiring a signed-in seller account to view most posts - will start on March 26. Only posts in the Announcements and Technical Issues sections will still be visible to everyone. 

There has been some speculation that this is to reduce spamming of Etsy sellers after they post, but the change will also have the bonus of journalists, investors and others not being able to read Etsy sellers' complaints about the platform.

It’s possible to have your product photos featured on the persona page of Etsy's Gift Mode but not have the product available for sale in Gift Mode. I’ve checked several times, and have never seen that seller’s embroidery piece in the featured listings. If you missed my blog post on Gift Mode, check it out here. Note that Etsy seems to have made some changes since I originally released the post. Among other Gift Mode promotions, Etsy employees rang the opening bell at Nasdaq the day after the Super Bowl. Did you know that this year’s Super Bowl was the most watched show in the US since the 1969 moon landing? Etsy hired Drew Barrymore to promote the corporation's new gifting push, which will continue all year. And the company has also released a new “gift teaser” email that buyers can have sent to recipients, which is useful for last-minute shoppers. 

Elliott Management now owns 13% of Etsy shares and options - making it the largest investor -  and now has a board member at the corporation. Known as activist investors, they usually force companies to cut costs ; for example they pressured “Salesforce, in which it has a multibillion-dollar investment, to harsh new policies for engineers and salespeople aimed at reducing headcount.”

Newly-opened Etsy shops will soon be subject to stricter ID requirements, a $15 fee, and longer holds on their early sales; I covered the details we know on LinkedIn. 

If you use the new listing form, you may see a new pricing tool pop up. (It’s not on the old listing form.) Ridiculously, Etsy calls it an “estimated profit calculator”, when really, it’s just an Etsy fee calculator, and not a good one at that. It includes the lowest processing fee possible (some countries have a range of processing fees) and also excludes taxes you may pay on your fees. I don’t know if it includes country-specific fees such as regulatory fees, as Canada does not currently have those.

Etsy has several sales events coming up, including the “spring refresh” which has already started and continues until April 15. 

There are reports of Etsy now advertising its commercials in Canada, which is a first as far as I know. 

Struggling to update your tax information on Etsy? One tip is to use a different link to enter the updates. Another is to use a pdf or png file, not a jpg, when uploading documents, and to combine multiple documents into one. If Etsy is asking your LLP/LLC or corporation to upload ID, I’ve had multiple people report that personal ID should work, even if the wording of the page says it won't. 

If you are frustrated by the recent Etsy test removing the total number of items in a search, I explained here how to determine the exact number of results if there are less than 16,000 listings. Also, you can just try another browser or device because it is a test (I do not have it on desktop). 

Remember when The Smiley Company sued tons of small sellers for trademark infringement, and asked for damages? Some Etsy sellers fought back - and won.

Who is removing Taylor Swift-themed items from Etsy - the artist, or the marketplace?  Swift has sent cease and desist letters to Etsy shops in the past. 

The articles about Etsy being awash with non-handmade and counterfeit goods never end. Here’s one from Australia. Here’s one about Etsy sellers publishing fan fiction that is already free on the web and charging a huge amount. And the media attention to deepfake porn on Etsy also continues. AI use is also subject to media scrutiny. 

TikTok’s push to attract more sellers apparently involves approaching Etsy shop owners. [soft paywall; Modern Retail] 

Josh Silverman has sold off most of his remaining Etsy stock. 

I did a short report on who Etsy laid off in December. 

The scammers advertising a fake Etsy customer support phone number on Google are catching buyers too - why can't this be stopped? "Anyone looking to contact Etsy for customer service issues should be aware that there is no phone number to contact for Etsy support." It’s a big problem that Google seems unable to control, given this study on other fraudulent Google Ads.  

Speaking of scammers, there is a new version of fake copyright takedowns affecting numerous sellers; the person who files the DMCA then offers to remove it for a fee, or even file takedowns against your competitors for a bigger fee. Etsy did fix the first round after 3-4 days, but the perpetrator then filed new DMCAs from a different email address. 

ECOMMERCE NEWS (minus social media)

General

Michael’s Makerplace is beta testing selling third-party items in Michael’s brick and mortar stores. “Michaels says that MakerPlace garnered interest from thousands of sellers during its initial beta period, mainly through word-of-mouth. The company declined to disclose how many sellers are on the platform currently and is now focused on growing customers for those vendors to sell to. Buchanan says the next month will be "critical to make sure [the platform gets] some mass engagement from a buyer perspective."

Some Depop sellers had issues with deposits recently, with the money never being sent to their bank accounts, and instead the deposit was continually rescheduled for the next day. This may or may not be related to similar issues on Etsy. Depop is also immediately scrapping seller fees for the UK (as long as the account sells in GBP), but is adding a 5% fee for buyers in the UK as of April 15. Clearly the site thinks it has more UK demand than UK inventory, and that at least some of those buyers will pay for the ability to buy second-hand. Depop press release. 

Beni is a new “secondhand search engine” that pulls up used apparel from multiple different marketplaces such as eBay, Poshmark, and ThredUp. It offers an app and a Chrome browser extension. 

Temu is subject to a class-action lawsuit claiming that the company’s app is highly intrusive and can read "literally everything on your phone." Also, businesses in the United States can now sell on Temu. 

There are many different platforms and marketplaces to sell digital products such as ebooks, templates and courses; here are 20. 

Amazon

If you sell on Amazon, make sure you have 2-factor authentication set up, as it will be a requirement starting March 28th. Users will need a mobile number or authenticator app. 

Amazon is using generative AI to create new listings for merchants who enter a link of the product on another site. “The goal is to help sellers reduce the time it takes to bring the product from a different website onto Amazon.”

If you don’t use at least 3 images per product page, Amazon will now add in photos from other merchants on the site. 

Amazon had a strong fourth quarter in 2023, beating all estimates.  Amazon Lending has been discontinued, but existing loans do not change until the term ends.

eBay

eBay agreed to a $59 million settlement in the US Department of Justice’s case regarding the selling of tools to make counterfeit drugs. The company must also modify its restricted items policies. 

eBay joined the layoff race on January 23 when it let go 9% of its staff (~1000 people). Those layoffs were spread throughout the company, including plenty of engineers, legal and PR staff, and several recruiters, as well as authentication staff. The company also made upper-management changes. 

eBay’s 4th quarter financial results were up a bit, but active buyers keep dropping. 

Jewellery sellers in the UK faced an across-the-board fee hike as of March 7, adding 2% to the final value fee. This appears to be related to covering the authenticity process, which only applies to certain items above £500. 

Be careful when you confirm your Promoted Listings Standard campaign on eBay - a few sellers report accidentally upgrading to a far more expensive Advanced Cost Per Click campaign.

Walmart

Walmart is offering discounts for new sellers, covering part of fees for up to 90 days. 

If you sell on the Walmart marketplace, beware of the new rules on making authenticity claims.

Payment Processing

Klarna is now offering a monthly subscription to be able to use it at brick and mortar retailers without additional fees. The Verge speculates this may be related to Klarna’s rumoured pending IPO. The company has also employed an AI chatbot to do the work of 700 customer support employees. 

A US study reports that at least 20% of US consumers have used buy now, pay later options at least once. 

PayPal joined the tech layoff trend, getting rid of 9% of staff in January.

Venmo settings are public by default; here’s how to change that. [Washington Post gift link]

Shipping 

Is “free shipping” becoming less common? It appears so. [soft paywall: Business Insider]

Apparently USPS has significant delays in the Atlanta area, leaving packages in limbo for weeks. (Strangely, I had a shipment held up in Atlanta in late January even though the new processing centre did not open until February 24, and that package was finally delivered last week.)

Good basic post on return policies (from a Canadian perspective). Note that half of those surveyed say that return policies affect their purchase decisions.

Canada Post has sold its logistics and IT companies as it struggles to become profitable, and may be looking towards more ecommerce options. 

UPS will be laying off 12,000 employees this year, to save around $1 billion. The company is also starting to deliver to homes on Saturdays in major Canadian cities by March.

That's it for now! I hope to have the full SEO & marketing report out next week.

[fakeoldmanfucker]

since i saw you have so many zuck post and i'm a little bit invest in it like you so i want to ask some question about threads since i don't want to have another social media because i have so much now

1. does moskovitz actually interact with zuck there? i saw them following each other

2. does saverin made an account and followed zuck?? since i don't know if that is his real account, tbh if he actually followed zuck, became one of the new users on threads i'd be surprised because i thought he already didn't care much about either fb or meta in general

also I saw zuck posting tsn reference there for threads and commenting gif of tsn too

sorry for my sloppy english, hope you reply

Hi anon! Thank you for your ask!

What I need everyone on Tumblr to know is that Mark is basically trying to reinvent himself. He's been the butt of a lot of jokes for about a decade now, and this bout with Elon, and Elon's fumbling of Twitter, has presented a prime opportunity for Mark to reboot his public image. This means he's responding to people's posts on Threads, making jokes, and yes, referencing The Social Network.

Now to your questions:

Yes! Dustin and Mark are actually still really close. Dustin's mentioned going on vacation with Mark fairly regularly (for whatever that means for them). Dustin had access to the pre-release launch of Threads and was user # 3037 (as indicated on his Instagram account), and he generally talks about Mark a lot, mostly to defend him/hype him up. He's been talking about Mark a lot lately, because of the drama with Musk and with the launch of Threads, but Mark has been pretty consistently mentioned in his Twitter posts, going back for years. Dustin seems to be particularly excited about Threads, probably because he feels let down by Twitter and the promise of Bluesky, and also because Dustin still owns a 0.6% stake in Meta, which is worth something like $5 billion. Dustin as well as other early Facebook employees have expressed a feeling of nostalgia and excitement akin to the early days of the company, both from the product development side as well as from the consumer side. Anyway, it seems that Dustin's penchant for micro-blogging and Mark's role to promote Meta's new app have combined and allowed them to publicly communicate for the first time in at least a decade. It has been, honestly, delightful to watch. See the bottom of the post for screenshots of their interactions.

Judging by the Instagram account linked to the Threads account, Saverin really is following Mark. (I judged whether or not the Insta account was real by scrolling through who he follows: some weather accounts, someone with the last name that's the same as his wife, someone who's either a sister or cousin, Fox News. These interests correspond with the types of accounts he follows on Twitter; it's most likely really him.) I agree, it is kinda of insane that Saverin joined so early; it's possible he sold the rest of his shares because B Capital got a big infusion of money at the end of 2022, which corresponds with the fund they raised earlier this year. It's also possible he converted his shares from Class A to Class B, but this move still loses him power. He doesn't really have any incentive to be interested in Meta, not anymore. And yet, Saverin was just under the 2 millionth member to join Threads (1,920,187). Taking into account that 30 million people(/brands) joined Threads in the first day, Saverin was an early adopter. At the same time however, in addition to likely not having any financial interest in the company, Saverin doesn't post very often on Twitter (most of which are reposts of articles) and has only ever posted to Instagram twice, and not since 2014 at that. It's interesting to me that he apparently cares so much to be on Threads so early since he doesn't seem to be that fond of micro-blogging or Instagram anyway. At the least, he is a private person, more private than even Mark has ever been, and he is likely on Threads to lurk rather than to post. Which brings me to the point that Saverin is following Mark. He's also following a number of influential Meta people, including important early employees (none of them follow him back). Combined with the fact that Saverin consistently puts "Facebook co-founder" at the top of all of his bios, regardless of his current projects and investments, this paints an image of a petty man who wants to be relevant. It may be interesting that Saverin follows Mark, but don't expect anything to come of it. Saverin lost his chance to make any amends with Mark and anyone else a long time ago.

Bonus: Mark posting a TSN gif? For some reason?? Even though the post he was replying to didn't even mention TSN? (it's a screenshot of the gif of the moment when Eduardo gives Mark the money to go to Palo Alto for the summer while they're hiring interns)