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How Hospitality Consultants Save Failing Hotels & Restaurants in India
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The hospitality industry in India is highly competitive, with hotels and restaurants constantly facing challenges such as declining revenue, poor customer experience, high operational costs, and ineffective marketing. Many businesses struggle to keep up, but the best hospitality consultants in India play a crucial role in turning things around by providing expert strategies and solutions for sustained success.
From revamping operations to improving brand positioning, expert consultants help failing hotels and restaurants regain profitability and long-term success.
Common Challenges Faced by Failing Hotels & Restaurants in India
Before diving into solutions, let’s identify the key issues that lead to business failure:
🔴 High Operational Costs: Poor resource management and rising expenses reduce profit margins. 🔴 Declining Customer Footfall: Weak branding, poor location selection, and outdated marketing strategies result in low occupancy and sales. 🔴 Poor Guest Experience: Inefficient staff, lack of training, and poor service quality drive customers away. 🔴 Menu & Pricing Issues: An unoptimized menu, incorrect pricing, and poor food quality affect customer satisfaction. 🔴 Lack of Digital Presence: Many businesses fail to use online marketing, SEO, and social media effectively.
Now, let’s see how hospitality consultants step in to save failing hotels and restaurants.
1. Business & Operational Audits
📌 How Consultants Help: Hospitality consultants begin by analyzing the business model, financials, and operational efficiency. They identify leakages, cost inefficiencies, and management issues that contribute to losses.
✔️ Solution: Implementing cost-cutting strategies, optimizing workflows, and improving inventory management to boost efficiency.
2. Revamping Marketing & Branding Strategies
📌 How Consultants Help: Many hotels and restaurants fail due to poor branding and outdated marketing tactics. Hospitality consultants create a strong brand identity, digital presence, and marketing strategy.
✔️ Solution:
Website Optimization & SEO – Ensuring the business ranks higher on Google. Social Media & Influencer Marketing – Engaging customers on Instagram, Facebook, and YouTube. Online Reputation Management (ORM) – Handling reviews and customer feedback effectively. Local SEO & Google My Business Optimization – Driving local footfall through Google Maps listings.
3. Enhancing Guest Experience & Service Quality
📌 How Consultants Help: Poor service and guest dissatisfaction lead to bad reviews and lost customers. Consultants focus on guest experience enhancement through:
✔️ Solution:
Staff Training Programs – Enhancing customer service and communication skills. Technology Integration – Implementing POS systems, CRM tools, and AI-powered chatbots. Customer Feedback Mechanisms – Improving services based on real-time feedback.
4. Optimizing Menu & Pricing for Restaurants
📌 How Consultants Help: Restaurants with unoptimized menus, inconsistent pricing, or low food quality struggle to retain customers. Consultants provide menu engineering strategies to improve profitability.
✔️ Solution:
Menu Redesign – Eliminating underperforming dishes and focusing on high-margin items. Cost-Effective Sourcing – Finding better suppliers and reducing food costs. Dynamic pricing strategies - involve modifying prices in response to seasonality, competition, and demand.
5. Improving Space Utilization & Interior Design
📌 How Consultants Help: A poorly designed restaurant or hotel layout can negatively impact customer experience and reduce efficiency. Consultants suggest interior design improvements that enhance aesthetics and functionality.
✔️ Solution:
Redesigning Seating Layouts – Maximizing space without compromising comfort. Ambiance & Theme Creation – Using lighting, décor, and color psychology to enhance the customer experience. Energy-Efficient Designs – Reducing operational costs while maintaining aesthetics.
6. Implementing Tech & Automation for Efficiency
📌 How Consultants Help: Hotels and restaurants that fail to adopt modern technology often struggle with slow service, billing errors, and mismanagement. Hospitality consultants introduce automation to enhance efficiency.
✔️ Solution:
POS & Inventory Management Systems – Reducing human errors and improving stock management. AI-Based Chatbots & Contactless Ordering – Enhancing customer convenience. Cloud Kitchen & Online Delivery Optimization – Expanding revenue streams.
7. Financial Planning & Cost Control
📌 How Consultants Help: Many hospitality businesses fail due to poor financial management. Consultants provide financial restructuring, cost-cutting solutions, and investment strategies.
✔️ Solution:
Reducing Operational Waste – Cutting unnecessary expenses and improving ROI. Investment & Funding Guidance – Helping businesses secure loans or attract investors. Revenue Diversification – Identifying new sources of income, such as event hosting or franchising.
8. Strategic Location Analysis & Expansion Planning
📌 How Consultants Help: A bad location can severely impact business success. Hospitality consultants conduct feasibility studies to determine profitable locations for expansion or relocation.
✔️ Solution:
Market Research & Competitor Analysis – Identifying high-demand areas. Expansion & Franchise Strategy – Helping brands scale successfully. Foot Traffic & Accessibility Optimization – Ensuring customer convenience.
Conclusion
🔹 The hospitality industry in India is evolving rapidly, and businesses must adapt or risk failure. 🔹 Hospitality consultants bring expertise, strategic solutions, and industry insights to save failing hotels and restaurants. 🔹 From cost-cutting and branding to technology integration and guest experience improvement, they provide comprehensive solutions for long-term success.
💡 Is your hotel or restaurant struggling? Contact a top hospitality consultant in India today and transform your business into a profitable venture!
#restaurantconsultants#hospitalityconsultants#hotelconsultants#kitchendesigns#bardesign#restaurantstaff#hospitalityconsultingservices#menudevelopment
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Transitioning with trends and developing concepts into a chain restaurant can also be daunting but rewarding for a restaurateur. From considering menu selection, franchising opportunity, pricing strategy, marketing plans, and more, everything requires meticulous drill down and securing positions. In addition to expansion and menu selection, customers look at more than just a dining experience. An F&B Consultants Dubai can help you facilitate the growth process, understand the core values of restaurants and stay ahead in all locations.
#newrestaurant#hospitalitylife#foodconsultant#hospitalitytraining#menudevelopment#restaurantdesign#restaurantsindubai#dubaifoodie#unitedarabemirates#dubai#abudhabi#newrestaurantopening#chefconsultant#kitchentraining
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How do you balance the financial aspects of running a restaurant with the creative aspects of menu development and customer experience?
Balancing the financial and creative aspects of running a restaurant is a delicate dance, but it’s essential for long-term success. Here are a few key strategies:
1. Understand Your Costs and Margins
Before you dive into menu development, it’s crucial to have a clear understanding of your food costs, labor costs, and overhead expenses. Use this knowledge to inform your menu pricing. For example, aim for a food cost percentage between 25-35% of the menu price, depending on your restaurant’s concept. This ensures that you’re generating enough revenue to cover costs while still offering high-quality, creative dishes.
For Learn More Click Here :
https://naveedsaleem77.blogspot.com/2024/11/how-do-you-balance-financial-aspects-of.html?m=1
#customercomplaints #howtodealwithcustomercomplaints #customerservice #handlingcustomercomplaints #howtohandlecustomercomplaints #customerexperience #howtostartarestaurant #restaurant #restaurantmarketing #howtocreatearestaurantmenu #customerexperience #counterdesignsforenhancingcustomerexperience #menudevelopment #customerexperience #customerservice #b2bcustomerexperience #customerexperiencewebsite #customer #customerexperience #customerservice #customerexperiencemanagement #whatiscustomerexperience? #whatiscustomerexperience #customer
#restaurants#artists on tumblr#agatha all along#formula 1#gravity falls#mouthwashing#restaurant#learnlanguages#long reads#reading
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Courgette pappardelle with Coriander and walnut pesto and sun dried tomatoes #menudevelopment #healthyrecipes #recipedevelopment #chef #chefsofinstagram #vegan #plantbased #raw #vegansofig #nutrition #delicious #healthyfood #healthyrecipes #rawvegan #recipedevelopment#photooftheday #rawveganfoodshare (at Santosa Detox & Wellness Center) https://www.instagram.com/p/BrPStFog-bD/?utm_source=ig_tumblr_share&igshid=1lse8u9a9k73c
#menudevelopment#healthyrecipes#recipedevelopment#chef#chefsofinstagram#vegan#plantbased#raw#vegansofig#nutrition#delicious#healthyfood#rawvegan#photooftheday#rawveganfoodshare
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Experiments, tasty mistakes, fortunate fuck ups, call it what you will, as long as you can reproduce that accidental magic it’s all worth while. #cooking #chef #cheflife #mackerel #homecooking #menudevelopment #menu #seafood #zerowaste #saturday #footscray #melbourne #summer #eatit (at Footscray, Victoria, Australia) https://www.instagram.com/p/Bo27j_XAQDD/?utm_source=ig_tumblr_share&igshid=waiafiom6ih7
#cooking#chef#cheflife#mackerel#homecooking#menudevelopment#menu#seafood#zerowaste#saturday#footscray#melbourne#summer#eatit
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https://lnkd.in/gd-94xn #Bakery #bakery #menudevelopment #Pricing #Bread #advertising #Marketing #flyerdesign
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Food For Thought - Conference Nutrition: Planning essentials to keep your audience energized
Food For Thought - Conference Nutrition: Planning essentials to keep your audience energized
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New year. New you! That’s right it’s resolution season folks! That time of year where everyone starts to reevaluate their habits and do their best to make adjustments that will hopefully improve their overall well-being. As cliché as these annual rituals may seem, the one goal that never seems to fade is healthy eating. The clean eating, whole eating, better eating lifestyle has truly taken hold – and for good reason!
Food sensitivities are far more common, awareness around harmful additives and preservatives is more commonplace and the overall desire to lead a healthier lifestyle is no longer just trendy but a conscious and necessary lifestyle choice for a growing segment of the population.
Earlier this month we talked about what attendees can do to make better meal decisions in a conference or trade show environment in our blog post: Conference Nutrition: 6 Expert Tips to keep your energy up during long conference days, but it’s now 2020 and long past due that those of us in the event industry take note of these demands as well and begin catering our menus to include, cleaner, healthier options. A single vegetarian choice doesn’t come close to cutting it anymore and if we truly want our guests to enjoy every aspect of our events, we need to start reevaluating what we’re offing from a health and well-being perspective.
This week, were going to chat once again with our powerhouse nutritionist Angie Olson from the Bliss Project: Active Education (link) about what we can do as planners to help elevate the experience of our attendees through thoughtful and strategic planning.
Menu Considerations
When it comes to menu options, it’s hard to please everyone! Accommodating all the varying dietary requirements – Gluten Free, Vegetarian, Vegan, Dairy Free etc – can be difficult and not always cost effective but simply bulking up on the veggies can go a long way in meeting everyone’s needs. Vegetables are a great source of carbohydrates and will help increase energy and boost engagement throughout the day.
Offering meats and cheeses will also help attendees feel satisfied after a meal and less likely to require more snacks. However, if snack tables are a must consider skipping the pastries and opt for bagged nuts instead as they’re a great source of fats which helps increase brain function and keeps everyone more alert.
Beverage Choices
Water is key – and lots of it! Providing a bottle for everyone and clearly identifying refill stations will keep attendees well hydrated and energized. No one wants a room full of dehydrated zombies nodding off!
Breaks
Incorporating breaks into your day is essential. Just 10 minutes of movement can drastically improve anyone’s attention span. If longer breaks threaten to disrupt your schedule consider incorporating a moment of movement throughout your presentations where attendees are encouraged to get up and stretch or even shake it out to a bit of lively music! This doesn’t just help with energy but can set the tone for a more interactive event.
In every conference, it’s important to set your audience up for success and provide them with all the tools they need to make it through those long days of learning. Offering Healthy snacks, scheduling time to move and ensuring everyone is well hydrated can help elevate the entire experience and ensure everyone walks away motivated inside and out.
To learn more about Angie and how she helps her clients gain confidence, lose weight and live a healthy lifestyle click here or visit her on facebook. And to chat about how we can energize your next event contact Jennifer James [email protected]
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#dumblings #losangeles #losangelesfood #losangelesfoodie #pork #asian #asiancusine #dumplingheaven #dumplinghouse #steamed #steamedfood #steameddumplings #tasty #hungry #research #menu #menudevelopment #culture #snowboarders #noboundries #international #internationalchef #chef #chefroll #cheflife (at Los Angeles, California) https://www.instagram.com/p/B67SjfPhSJP/?igshid=179djdckrl2xm
#dumblings#losangeles#losangelesfood#losangelesfoodie#pork#asian#asiancusine#dumplingheaven#dumplinghouse#steamed#steamedfood#steameddumplings#tasty#hungry#research#menu#menudevelopment#culture#snowboarders#noboundries#international#internationalchef#chef#chefroll#cheflife
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Birds of a feather flock together. — Can you tell me the two types of birds you see here? Comment below😉👩🍳 — New menu trials are coming along nicely.. ideas just clicking into place, a few tweaks here, a few tweaks there. I loves seeing ideas come to fruition. The creative process it’s transitional. Rarely is what you plate up in the initial stages what you see in the final decision. I’m looking forwards to playing a little more with these birds. 🍎 — #birdsofafeather #femalechef #kitchenlassie #menuplanning #menudevelopment #thecreativeprocess #kitchenlassie #lovetocook #womeninfood https://www.instagram.com/p/B4HAAYmAwdF/?igshid=14dwwny7koadm
#birdsofafeather#femalechef#kitchenlassie#menuplanning#menudevelopment#thecreativeprocess#lovetocook#womeninfood
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One last test before I leave for the next adventure 🏄🏼♀️ . . . #nonstop #happychef #menudevelopment #alentejo #farmtotable #vegetarian #foodphotography #foodstyling #simplemeals #comfortfood #simplicity (at Cucumbi) https://www.instagram.com/p/BxSLed6HkLy/?igshid=7t2ce92fcbgt
#nonstop#happychef#menudevelopment#alentejo#farmtotable#vegetarian#foodphotography#foodstyling#simplemeals#comfortfood#simplicity
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#recipe #restoran #restoran #restaurantconsultant #yiyecekicecek #yemek #food #franchising #kafe #kârlılık #cafe #customer #maliyet #maliyetyonetimi #müşteri #para #menudevelopment #menüyonetimi #design #dizayn #kazanmak #izmir #istanbul #ankara #wine #aysunkilic https://www.instagram.com/p/BtrF_usgP-k/?utm_source=ig_tumblr_share&igshid=1owuc5vgi06sb
#recipe#restoran#restaurantconsultant#yiyecekicecek#yemek#food#franchising#kafe#kârlılık#cafe#customer#maliyet#maliyetyonetimi#müşteri#para#menudevelopment#menüyonetimi#design#dizayn#kazanmak#izmir#istanbul#ankara#wine#aysunkilic
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A few years ago, the satiate journey was limited to a few options – pizza, Chinese, continental. But nowadays, there is no limitation to food and creativity. There is the challenge to craft the right menu development that is a win-win for customers and chefs. A Restaurant Menu Development Consultant Dubai brings into the spotlight a remedy that is driven by keeping multiple factors into consideration.
#restaurantconsultant#uaechefs#kuwaitcity#restaurants#dubaifood#unitedarabemirates#dubai#abudhabi#newrestaurantopening#chefconsultant#menudevelopment
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By: @mikereidchef: "Looking forward to putting the finishing touches to a new spring menu for @mrestaurants #tb to last years Carrots | Fermented | Juiced | Raw | Roasted | Smoked | Parmesan Custard | Hazelnut Dukkah | Prunes #toplondonrestaurants #raisingthesteaks #menudevelopment #mikereidchef" #professionalchefs https://www.instagram.com/p/BtdrDTSDzrO/?utm_source=ig_tumblr_share&igshid=1aai28vhkhi3f
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Today is vegetable tempura day for El Centro de la Raza. A project for Culinary consultant / instructor for a senior center. Coaching Japanese, Pilipino, Chinese and Korean recipes. #culinaryconsultant #cookinginstructions #asiancooking #asianrecipes #seniorcenter #menudeveloper #asianfood #tempura #vegetarianrecipes (at El Centro de la Raza) https://www.instagram.com/p/Bvig9FqHcRq/?utm_source=ig_tumblr_share&igshid=1kw6kj8cq1o4j
#culinaryconsultant#cookinginstructions#asiancooking#asianrecipes#seniorcenter#menudeveloper#asianfood#tempura#vegetarianrecipes
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Handmade noodles! #homemade #noodles #asianfood #cooking #flour #water #salt #handmade #menudevelopment #learning #cheflife #eatit (at Footscray, Victoria, Australia) https://www.instagram.com/p/BpQ7slygys_/?utm_source=ig_tumblr_share&igshid=4qkg2glqh4am
#homemade#noodles#asianfood#cooking#flour#water#salt#handmade#menudevelopment#learning#cheflife#eatit
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The Value of Menu Tasting
The Value of Menu Tasting
Recently, I took a long-term client to meet with the event coordinator and chef at the venue for their upcoming corporate holiday event. We began the process of building their menu, which then inspired me to write this post.
When a menu is done well, it’s easy to take it for granted that it was an easy process to put it together. What initially sounds good by description doesn’t always translate well in both taste and presentation. And because of this, whenever possible, I think conducting a tasting is imperative.
As a side bar – I worked on an event management project years ago with a venue in the city that was resistant to the idea of doing a menu tasting for our client. Believe it or not my request was escalated up the management chain to the point where I sat down with both the general manager and the chef of the establishment so they could argue why they shouldn’t do a tasting. Since I wasn’t going to get one (and I’d like to note that I offered to pay for one) and was refused, I decided to still meet with them. I had questions regarding the custom items we had requested and in the end, the meeting was very helpful. For instance, we asked them to make a chilli. As you can imagine, there are literally hundreds of ways to make chilli and I was as interested in the ingredients. When speaking about the presentation in particular, I was surprised to hear that the chef had planned to serve the chilli in plastic martini glasses. Now I haven’t mentioned that this was a Stampede event with a country & western theme and all I could think was that chilli in plastic martini glasses is going to look a bit like (pardon the expression) dressed up dog food. This example alone is one of the reasons why it is so important to ensure you’re on the same page as your caterer / venue when it comes to both taste and presentation.
The Basics
Before signing your contract with a venue or caterer you should ask if conducting a tasting is possible. Some venues have it written into their contracts that they don’t. But generally everything is negiotiable.
Create a custom menu – it’s easier than you think
Creating a custom menu is a lot easier than you might think and it doesn’t have to cost you any more than what you had originally budgeted. You don’t have to start from scratch. Consider looking at what a venue has in place already.
For example – in a recent tasting, we began by looking at the overall menu. I know this client usually loves to do a four-course dinner. They usually start with a risotto, move to a salad, have beef as a main and of course top it off with a dessert.
During the tasting we decided to give them a soup and risotto as the starter to try. The risotto was the winner but we agreed that after tasting the risotto that it needed something sharp to bring forth some of the flavour. This is something that we would not have been able to adjust had we not done the tasting and in identifying that one element the menu was transformed and we made our first customization to the menu, no additional cost.
The second course was a very interesting salad that had mint, dill , dried cherries and goat cheese in it. My clients agreed they loved the additions of the dill, mint and dried cherries but they were worried about whether or not the goat cheese would be enjoyed by all 500 of their guests. In our discussions with the venue, we are examining options of having the goat cheese served on the side so it’s easily removable for anyone who does not care for it. Chef also committed to looking at a cheese alternative that might appeal more to my clients. This was the second item that was customized and at no additional cost.
When sampling the main course, we had the choice of a beef tenderloin with two types of potatoes and two types of veggies. Originally when reviewing this menu these sides weren’t even offered with this main course (on the standard menu everyone gets). However, These two sides became our third customization and at no charge.
The final change was made in the vegetarian option. With the changing landscape of dietary restrictions and allergies, the vegetarian option needs to not only be vegetarian friendly, but gluten and dairy free. In this particular tasting, the vegetarian presentation was underwhelming compared to the balance of the dishes we had just sampled. So it was back to the drawing board and we are still considering our options.
The reason I am making note of all of this is because if we had not done the tasting we couldn’t have caught the various aspects of taste or presentation until it was too late to change it.
Have your clients present
I believe that my clients are the best spokespeople for their guests and they bring a lot of valuable intel and knowledge from previous events to the tasting table.
Final thoughts
Tastings are much more than a perk of the job. They are crucial to creating a cohesive experience at your corporate event. You are looking especially at presentation and taste. Don’t be afraid to ask for changes and customizations. Do keep in mind that some customizations will have an additional cost and let your chef / caterer help you create a menu that your guests will love and are unique to your client’s tastes!
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