#labor productivity

[seosameer]

Discover how minimum wage in the economy influences workforce planning for HR professionals in Romania. Learn salary calculation techniques and explore European minimum salary trends.

[eurychphanpelcael]

環境への適応を果たせなかった者が自殺を望むことはごく自然なことだ。 …たとえその詳細が、己が労働生産性の低さという、資本主義的なものであったとしても。

It is quite natural that those who have failed to adapt to their environment would wish to commit suicide. … Even if the details are capitalistic, that is, low labor productivity.

[mostlysignssomeportents]

AI’s productivity theater

Support me this summer on the Clarion Write-A-Thon and help raise money for the Clarion Science Fiction and Fantasy Writers' Workshop!

When I took my kid to New Zealand with me on a book-tour, I was delighted to learn that grocery stores had special aisles where all the kids'-eye-level candy had been removed, to minimize nagging. What a great idea!

Related: countries around the world limit advertising to children, for two reasons:

1) Kids may not be stupid, but they are inexperienced, and that makes them gullible; and

2) Kids don't have money of their own, so their path to getting the stuff they see in ads is nagging their parents, which creates a natural constituency to support limits on kids' advertising (nagged parents).

There's something especially annoying about ads targeted at getting credulous people to coerce or torment other people on behalf of the advertiser. For example, AI companies spent millions targeting your boss in an effort to convince them that you can be replaced with a chatbot that absolutely, positively cannot do your job.

Your boss has no idea what your job entails, and is (not so) secretly convinced that you're a featherbedding parasite who only shows up for work because you fear the breadline, and not because your job is a) challenging, or b) rewarding:

https://pluralistic.net/2024/04/19/make-them-afraid/#fear-is-their-mind-killer

That makes them prime marks for chatbot-peddling AI pitchmen. Your boss would love to fire you and replace you with a chatbot. Chatbots don't unionize, they don't backtalk about stupid orders, and they don't experience any inconvenient moral injury when ordered to enshittify the product:

https://pluralistic.net/2023/11/25/moral-injury/#enshittification

Bosses are Bizarro-world Marxists. Like Marxists, your boss's worldview is organized around the principle that every dollar you take home in wages is a dollar that isn't available for executive bonuses, stock buybacks or dividends. That's why you boss is insatiably horny for firing you and replacing you with software. Software is cheaper, and it doesn't advocate for higher wages.

That makes your boss such an easy mark for AI pitchmen, which explains the vast gap between the valuation of AI companies and the utility of AI to the customers that buy those companies' products. As an investor, buying shares in AI might represent a bet the usefulness of AI – but for many of those investors, backing an AI company is actually a bet on your boss's credulity and contempt for you and your job.

But bosses' resemblance to toddlers doesn't end with their credulity. A toddler's path to getting that eye-height candy-bar goes through their exhausted parents. Your boss's path to realizing the productivity gains promised by an AI salesman runs through you.

A new research report from the Upwork Research Institute offers a look into the bizarre situation unfolding in workplaces where bosses have been conned into buying AI and now face the challenge of getting it to work as advertised:

https://www.upwork.com/research/ai-enhanced-work-models

The headline findings tell the whole story:

96% of bosses expect that AI will make their workers more productive;

85% of companies are either requiring or strongly encouraging workers to use AI;

49% of workers have no idea how AI is supposed to increase their productivity;

77% of workers say using AI decreases their productivity.

Working at an AI-equipped workplaces is like being the parent of a furious toddler who has bought a million Sea Monkey farms off the back page of a comic book, and is now destroying your life with demands that you figure out how to get the brine shrimp he ordered from a notorious Holocaust denier to wear little crowns like they do in the ad:

https://www.splcenter.org/fighting-hate/intelligence-report/2004/hitler-and-sea-monkeys

Bosses spend a lot of time thinking about your productivity. The "productivity paradox" shows a rapid, persistent decline in American worker productivity, starting in the 1970s and continuing to this day:

https://en.wikipedia.org/wiki/Productivity_paradox

The "paradox" refers to the growth of IT, which is sold as a productivity-increasing miracle. There are many theories to explain this paradox. One especially good theory came from the late David Graeber (rest in power), in his 2012 essay, "Of Flying Cars and the Declining Rate of Profit":

https://thebaffler.com/salvos/of-flying-cars-and-the-declining-rate-of-profit

Graeber proposes that the growth of IT was part of a wider shift in research approaches. Research was once dominated by weirdos (e.g. Jack Parsons, Oppenheimer, etc) who operated with relatively little red tape. The rise of IT coincides with the rise of "managerialism," the McKinseyoid drive to monitor, quantify and – above all – discipline the workforce. IT made it easier to generate these records, which also made it normal to expect these records.

Before long, every employee – including the "creatives" whose ideas were credited with the productivity gains of the American century until the 70s – was spending a huge amount of time (sometimes the majority of their working days) filling in forms, documenting their work, and generally producing a legible account of their day's work. All this data gave rise to a ballooning class of managers, who colonized every kind of institution – not just corporations, but also universities and government agencies, which were structured to resemble corporations (down to referring to voters or students as "customers").

Even if you think all that record-keeping might be useful, there's no denying that the more time you spend documenting your work, the less time you have to do your work. The solution to this was inevitably more IT, sold as a way to make the record-keeping easier. But adding IT to a bureaucracy is like adding lanes to a highway: the easier it is to demand fine-grained record-keeping, the more record-keeping will be demanded of you.

But that's not all that IT did for the workplace. There are a couple areas in which IT absolutely increased the profitability of the companies that invested in it.

First, IT allowed corporations to outsource production to low-waged countries in the global south, usually places with worse labor protection, weaker environmental laws, and easily bribed regulators. It's really hard to produce things in factories thousands of miles away, or to oversee remote workers in another country. But IT makes it possible to annihilate distance, time zone gaps, and language barriers. Corporations that figured out how to use IT to fire workers at home and exploit workers and despoil the environment in distant lands thrived. Executives who oversaw these projects rose through the ranks. For example, Tim Cook became the CEO of Apple thanks to his successes in moving production out of the USA and into China.

https://archive.is/M17qq

Outsourcing provided a sugar high that compensated for declining productivity…for a while. But eventually, all the gains to be had from outsourcing were realized, and companies needed a new source of cheap gains. That's where "bossware" came in: the automation of workforce monitoring and discipline. Bossware made it possible to monitor workers at the finest-grained levels, measuring everything from keystrokes to eyeball movements.

What's more, the declining power of the American worker – a nice bonus of the project to fire huge numbers of workers and ship their jobs overseas, which made the remainder terrified of losing their jobs and thus willing to eat a rasher of shit and ask for seconds – meant that bossware could be used to tie wages to metrics. It's not just gig workers who don't score consistent five star ratings from app users whose pay gets docked – it's also creative workers whose Youtube and Tiktok wages are cut for violating rules that they aren't allowed to know, because that might help them break the rules without being detected and punished:

https://pluralistic.net/2024/01/13/solidarity-forever/#tech-unions

Bossware dominates workplaces from public schools to hospitals, restaurants to call centers, and extends to your home and car, if you're working from home (AKA "living at work") or driving for Uber or Amazon:

https://pluralistic.net/2020/10/02/chickenized-by-arise/#arise

In providing a pretense for stealing wages, IT can increase profits, even as it reduces productivity:

https://pluralistic.net/2024/01/11/robots-stole-my-jerb/#computer-says-no

One way to think about how this works is through the automation-theory metaphor of a "centaur" and a "reverse centaur." In automation circles, a "centaur" is someone who is assisted by an automation tool – for example, when your boss uses AI to monitor your eyeballs in order to find excuses to steal your wages, they are a centaur, a human head atop a machine body that does all the hard work, far in excess of any human's capacity.

A "reverse centaur" is a worker who acts as an assistant to an automation system. The worker who is ridden by an AI that monitors their eyeballs, bathroom breaks, and keystrokes is a reverse centaur, being used (and eventually, used up) by a machine to perform the tasks that the machine can't perform unassisted:

https://pluralistic.net/2023/04/12/algorithmic-wage-discrimination/#fishers-of-men

But there's only so much work you can squeeze out of a human in this fashion before they are ruined for the job. Amazon's internal research reveals that the company has calculated that it ruins workers so quickly that it is in danger of using up every able-bodied worker in America:

https://www.vox.com/recode/23170900/leaked-amazon-memo-warehouses-hiring-shortage

Which explains the other major findings from the Upwork study:

81% of bosses have increased the demands they make on their workers over the past year; and

71% of workers are "burned out."

Bosses' answer to "AI making workers feel burned out" is the same as "IT-driven form-filling makes workers unproductive" – do more of the same, but go harder. Cisco has a new product that tries to detect when workers are about to snap after absorbing abuse from furious customers and then gives them a "Zen" moment in which they are showed a "soothing" photo of their family:

https://finance.yahoo.com/news/ai-bringing-zen-first-horizons-192010166.html

This is just the latest in a series of increasingly sweaty and cruel "workplace wellness" technologies that spy on workers and try to help them "manage their stress," all of which have the (totally predictable) effect of increasing workplace stress:

https://pluralistic.net/2024/03/15/wellness-taylorism/#sick-of-spying

The only person who wouldn't predict that being closely monitored by an AI that snitches on you to your boss would increase your stress levels is your boss. Unfortunately for you, AI pitchmen know this, too, and they're more than happy to sell your boss the reverse-centaur automation tool that makes you want to die, and then sell your boss another automation tool that is supposed to restore your will to live.

The "productivity paradox" is being resolved before our eyes. American per-worker productivity fell because it was more profitable to ship American jobs to regulatory free-fire zones and exploit the resulting precarity to abuse the workers left onshore. Workers who resented this arrangement were condemned for having a shitty "work ethic" – even as the number of hours worked by the average US worker rose by 13% between 1976 and 2016:

https://pluralistic.net/2024/01/11/robots-stole-my-jerb/#computer-says-no

AI is just a successor gimmick at the terminal end of 40 years of increasing profits by taking them out of workers' hides rather than improving efficiency. That arrangement didn't come out of nowhere: it was a direct result of a Reagan-era theory of corporate power called "consumer welfare." Under the "consumer welfare" approach to antitrust, monopolies were encouraged, provided that they used their market power to lower wages and screw suppliers, while lowering costs to consumers.

"Consumer welfare" supposed that we could somehow separate our identities as "workers" from our identities as "shoppers" – that our stagnating wages and worsening conditions ceased mattering to us when we clocked out at 5PM (or, you know, 9PM) and bought a $0.99 Meal Deal at McDonald's whose low, low price was only possible because it was cooked by someone sleeping in their car and collecting food-stamps.

https://www.theguardian.com/us-news/article/2024/jul/20/disneyland-workers-anaheim-california-authorize-strike

But we're reaching the end of the road for consumer welfare. Sure, your toddler-boss can be tricked into buying AI and firing half of your co-workers and demanding that the remainder use AI to do their jobs. But if AI can't do their jobs (it can't), no amount of demanding that you figure out how to make the Sea Monkeys act like they did in the comic-book ad is doing to make that work.

As screwing workers and suppliers produces fewer and fewer gains, companies are increasingly turning on their customers. It's not just that you're getting worse service from chatbots or the humans who are reverse-centaured into their workflow. You're also paying more for that, as algorithmic surveillance pricing uses automation to gouge you on prices in realtime:

https://pluralistic.net/2024/07/24/gouging-the-all-seeing-eye/#i-spy

This is – in the memorable phrase of David Dayen and Lindsay Owens, the "age of recoupment," in which companies end their practice of splitting the gains from suppressing labor with their customers:

https://prospect.org/economy/2024-06-03-age-of-recoupment/

It's a bet that the tolerance for monopolies made these companies too big to fail, and that means they're too big to jail, so they can cheat their customers as well as their workers.

AI may be a bet that your boss can be suckered into buying a chatbot that can't do your job, but investors are souring on that bet. Goldman Sachs, who once trumpeted AI as a multi-trillion dollar sector with unlimited growth, is now publishing reports describing how companies who buy AI can't figure out what to do with it:

https://www.goldmansachs.com/intelligence/pages/gs-research/gen-ai-too-much-spend-too-little-benefit/report.pdf

Fine, investment banks are supposed to be a little conservative. But VCs? They're the ones with all the appetite for risk, right? Well, maybe so, but Sequoia Capital, a top-tier Silicon Valley VC, is also publicly questioning whether anyone will make AI investments pay off:

https://www.sequoiacap.com/article/ais-600b-question/

I can't tell you how great it was to take my kid down a grocery checkout aisle from which all the eye-level candy had been removed. Alas, I can't figure out how we keep the nation's executive toddlers from being dazzled by shiny AI pitches that leave us stuck with the consequences of their impulse purchases.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/07/25/accountability-sinks/#work-harder-not-smarter

Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg

CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en

[icewindandboringhorror]

I know this is just a silly bad quality random screencap of a screencap that I found on facebook lol, BUT it's a succinct enough image to easily describe the concept in a quick/accessible way hopefully :

-

(and of course, feel free to elaborate in tags, etc.! (especially elaborating about other senses as well.. can you "hear" in your mind just as well as you can "see"? taste? etc.) It's an interesting topic to me, as someone who's like a 4.5 at MOST lol. I'm curious what option will be the most common :0c )

[katerinaaqu]

When people create movies: We must be very careful! We need to be respectful as possible. We shall cast very specifically people who have descent from that area or that look like their parts. What do you mean it is just a cartoon? OF COURSE it matters! And we shall also brag about how ethnically correct our voice actors are. And of course it doesn't matter it is fiction because culture behind fiction is important and it needs to be properly featured. Oh no we shall not feature the diversity we know by evidence it existed in the area because we need to focus on the ethnic identity of the indigenous populations

When people create movies featuring ancient Europe: We cast everything because we need diversity on every corner of Europe! What? What do you mean you have objections because the area did not look like this? Racist! Shut the fuck up is just a movie and the cast is very talented! They need empowering and you don't know what you are saying! It IS accurately depicted you just don't know shit! Aww the movie features myths but you have problem with the inaccurate ethnicity? Racist! It is just fiction! It doesn't matter! Your stories don't matter. They are mainstream anyways so who the fuck cares about something that happened thousands of years ago? No one would understand it anyways.

Me: Incredible! And you manage to fuck both of the above examples up because the "ethnically correct" movies are totally stripped of essence and do not give the real powerful cultures that they represent and the second...there ARE amazing examples that are unknown to the public that wait to be explored that involve both cultural diversity AND amazing stories and yet...yeah...

[mayperhapsbe]

Wally f*cking dies y’all 😔

[unbossed]

Think of all the "durable goods" sitting on store shelves and in warehouses, still unpurchased, and all of the factories that still continue to make more of them. Think of the raw materials and the countless collective centuries of workers' lives that are wasted making things that will be buried in landfills without ever being used. Think of all of that life wasted when they could have enjoyed doing something meaningful and fulfilling with it instead.

[ot3]

'i do not dream of labor' u really should. not exploitative labor under capitalism obviously but in this hypothetical world of yours where you aren't doing any labor Who is attending to the basic needs of society. really just feels like selfishness masquerading in anticapitalist language

[placeholder-mcd]

(Obligatory "I sound like I'm speaking objectively from authority but this is just my opinion and it's okay for you to like media I dislike for whatever reasons you may have")

Okay so like. while "the minecraft move trailer is so bad that it makes minecraft story mode look good in comparison" is both true and funny, can we please not start pretending that story mode is a well-crafted piece of media. as someone who has played through it multiple times (first when it originally came out and I was 12 and thought it was awesome, then later as an interactive Netflix experience with friends for so-bad-it's-good reasons) I feel pretty qualified to say it blows

Like, yes. There are so many things that MCSM got right that the movie apparently got wrong. But, like, they're all extremely common-sense things to get right -- like having the whole thing be animated, and maintaining a visual style that feels consistent with minecraft, and spending time with individual aspects of the minecraft experience that have their own communities (like redstone contraptions). that sense seems a little less common now that the movie trailer exists, but still, these are all bare minimum expectations of a piece of narrative-driven media set in Minecraft.

MCSM still completely fails, however, to have any compelling characters (RIP Reuben you were just as annoying as everyone else) or non-grating dialogue. The universe they depict isn't even well thought out! Like, okay, example:

Right off the bat, they make a big decision about how they're going to handle MCSM: they are not telling a story about people playing Minecraft the video game, but are instead depicting a universe where Minecraft is inhabited by a civilization of NPCs that have identical abilities to a player (aside from like, pausing the game or changing settings or what have you). This, in itself, is not a bad decision, but it puts the writers in a position where they need to conceptualize what is effectively a Minecraft AU. You're not playing survival mode or creative mode, you're playing Story mode. In this AU, humans exist in the minecraft world and have for a long time (centuries, at least?), they've built cities, they have language, etc. Imagine you're Jesse. Imagine you've grown up inside of Minecraft. Everyone is playing on hardcore, there is no respawning, and you live in a world filled with strange and dangerous creatures that seem hell-bent on killing you. Why the Fuck does anyone go out at night. Why isn't literally everyone combat-trained. Why is Jesse acting like he's never seen a Creeper before. Why is Petra the only member of the main party who knows how to craft a pickaxe.

At the build competition, the party is surprised that the reigning building team has a beacon. But nobody takes a second to actually investigate what that means. Did their team intentionally spawn and defeat a Wither? Doesn't that make them more badass and legendary than the order of the stone? Is there a black market for nether stars? (I think Petra is probably the one who gave them the beacon since she also trades Ivan a Wither skull. But like. Why isn't literally anyone else just going and doing what Petra does. Why aren't they impressed)

Ivan having access to a Command Block is also insane. Like, it has potential to be an extremely cool choice -- did Ivan find a way to break the fourth wall? Did he find an exploit in Minecrafts code that allowed him to obtain this? The command block has the power to just generate resources out of thin air. Ivan could actually use it to become a god and give himself creative mode. But okay, we can assume that the command block is just... Different, in the AU. Fine. It's a computing center / power core for the Wither Storm. Sure

But, like. I, even as an 11 year old, knew everything there was to know about minecraft when I played story mode (and, unlike the Movie, MCSM was actually attempting to appeal to the existing fanbase), so watching these characters who have lived for DECADES within the Minecraft universe just. Be helpless and completely clueless as to how the universe works? It makes me hate like all of them. I don't care about Jesse or Gabriel and if I actually had the freedom to perform the basic actions I could perform in Minecraft -- mining, building, and crafting -- I could use my game knowledge to pretty swiftly end the entire conflict at like any point in the story. And I'm not very good at video games. But I would expect a character who's been LIVING IN THE MINECRAFT WORLD TO BE ABLE TO DO THAT. BECAUSE THEY'D BE BETTER AT MINECRAFT THAN ANY OF US.

The whole thing is a contrived and buggy mess that feels like it was written by a Hollywood CEO who watched someone play the game for 30 minutes, looked up some basic information like how to beat the game and whether there's any in-game lore, and then riffed on that until a script outline was finished. The programmers, visual artists, and composers clearly did a ton of work to make MCSM feel like minecraft. And they did a good job -- clearly, a much better job than the Movie is going to do. But that doesn't change the fact that the Story -- the focal element advertised in the title -- completely misses the fucking mark and centers around a group of characters who are largely incompetent and stupid in an unfunny and uninteresting way. MCSM was a shitty cashgrab by telltale games and I am not apologizing to it.

[alwaysbewoke]

[the-dragon-hearted]

Two Low-budget memes I made instead of writing the next chapter of the fanfic

And of course the necessary:

[tj-crochets]

Hey y'all! I could use some advice, because when I developed asthma my family pretty much got rid of all our cleaning products besides like dish soap and clorox wipes for asthma trigger reasons, just using soap and water and elbow grease to clean things, but to be honest I just don't have that much elbow grease available. The fatigue is real lol That said, I am looking for your cleaning product recommendations (for cleaning anything! absolutely anything, just tell me what it's for please) in two categories: 1. What works best, regardless of asthma side effects or whether or not I personally can use it* 2. What you think will work for me, if you have any asthma-friendly cleaning product suggestions *I am not the only person in my household so if the cleaning product works really well but I can't be around it we can make it work

[opens-up-4-nobody]

Damn the world. I was put on this planet to draw and color all day everyday.

[omg-snakes]

Real Science II: The Cookening

I'm working on protocols for an independent experiment on corn snake nutrition I'm running and I accidentally fell down a rabbit hole of carotenoid sources...

Don't bother sending help. There's no help for me.

[essektheylyss]

I was personally assaulted (honorific) by this essay on ambition. It's very good.

[twinsarekeepers]

Just sketched the entire timeline of the pjotv series to prove to the “Walker and Leah are too old” crowd that they are, in fact, not that old and lo and behold, they’ll be a mere 20 years old by the time season 5 has completely aired.