#but i get that theyre all frustrated and have every right to be

[seddillium]

Anyone want to hear about the drama that happened at work today?

I'm on mobile so I cannot add a read more yet so bear with me

I came into work at 12:30, 2 of my coworkers were already here and they immediately ask me if I've been on facebook today. I don't have facebook

So they explain that earlier, 1 of my coworkers answered a call and the guy was asking about ordering a certain appliance and gave her the model number

We use item numbers in the store so the model number wouldn't pull anything up

So this guy gets pissy with her and says he'll just call this other appliance store in town. Apparently has no trouble giving them the item number, not the model number like he told to my coworker

On facebook he posts this long rant about the store, and about how she was being very condescending (just telling him it was the wrong number) and that the manager was there and parroted her the whole time (it was the managers day off)

So this blows up, this post gets like 25 comments of people all complaining about things that has nothing to do with us

"They charged me $210 delivery fee" (the delivery fee is ALWAYS $89 so this was an outright lie)

"When I went in they all just stared at me/they're too concerned with tools to help customers" (we greet every customer who walks in and help them to the best of our ability, if they are just browsing we back off and do other things then ask them if they have questions about 10 minutes later)

"I ordered a freezer and they said it would be 4 weeks out. After 4 weeks they say it'll be another 3 weeks" (this is a problem with our warehouse, shipping, and the fact that EVERYWHERE in the county is having trouble getting freezers--we cannot do anything about this)

"It's all children and young people. It's not just sears, it's every store" (ok boomer)

"They couldn't refund my order" (they used the sears website which is completely separate from our store, we could not refund them)

"I couldn't even tell who works there because they all speak and dress casually" (this company doesn't provide us with shirts, and would you rather us be stiff? We try to be somewhat professional but it's like they want us to be robots)

There was a lot more but I don't remember and I refuse to get on facebook

So my other coworker texts our manager, tells him the situation, and he, on his day off, comes into town to ask her what happened, and then Goes Off on the guy who made the post

He was respectful, but he did call him out on the blatant lies and asked the guy to respond or call the store, which he did, and he promised to take the post down but it's been a few hours and he still hasn't

Our manager left, and my coworkers started talking about how working here is an embarrassment because 1. Everyone's issues are with sears corporate and not us, because sears fucked over a bunch of people and now they can't get contracts and we can't get products, but we are the face of the company currently and 2. This is a very elderly, conservative, racist, trump supporting town and these are the customers we have coming into the store, so they're gonna have problems with us and none of us are really holding our tongues when someone's being a fucking ass

So yeah

I turned in my 2 week notice on sunday, may 9th is my last day, our manager had an interview with another job and will take it if they offer a better salery, and all my coworkers are considering quitting because this place isn't worth it