#Uber Technologies Inc

[agentjayrock]

Uber? Lyft? What the hell is going on?

Ever had to contact customer support and heard over an automated voice instead of a human? How about contacting them and once you explain to them your issues only for them to give you ready-made responses as they haven't clue of what you're talking about? Well, that's been my excrcuiating experience as a driver for both companies at the same time. So, let's dive into how ludicrous it's been.

Let's start with Uber since it's rich with crazy stories. Uber has kind of a fair hourly wage going $25-30. You can receive payments on weekly basis like most jobs and contracts. Or you can have instant access to your money and even cash out once you've finished your shift with the Pro Card. Of course, I would choose the latter because why not? Normally I cash out directly to my debit card and needed I new one some time ago. I went in to change the details for the new card and had to undergo a security code verification via text message. I never received it so I had to contact support. I explained the issue I had and was told to whilelist my phone number from a text message. That's strange. How come I can receive text messages from Pro Card just fine when logging in, but not for this? Because this didn't work. I thought that this had to be a problem in their end. Now, a good tech support agent would troubleshoot such an issue should a solution like that not work. Not here; they "took it to further support" (Bear with here. I couldn't remember exactly what they said.) in order to resolve my issue. Their response: logout and in, reinstall the app and restart my phone. None of that worked because it's the most half-assed set of solutions of all time. Imagine if EA told you do that with their games you try to boot up. It'll just add the notoriety they're known for having.

It didn't feel like I was chatting with a human, so I decided to call support for a better chance. I had to wait (Get ready for this) ONE MOTHERFUCKING HOUR just to talk with someone. I can't believe I had the patience for that. I finally get to talk with an agent, only for them to tell me the same. Damn. Thing. Dude, what the fuck? Is Uber run by Skynet or something?! I kept contacting until I remembered why I had to whitelist the phone number I've been using with my account: it's because it's believed that it was being blocked by the provider. The number here is one I had setup for business reasons via TextFree, so I contacted them about it and they told me there was no issue on their end. Is Uber screwing with at this point? But, I went and switched the number on my account to my personal one, thinking that the business number is being assumed to be a VoIP, which is not allowed with some services. I finally get the code needed to finalize debit card changes to my Pro Card account.

Now this next story really interfered with my job significantly. I've been doing rideshare look normal, steady with a consistent schedule I setup for myself. The one thing that annoys me is that I have to verify my facial identity every once in a while. I mean, you know what I look like. Nothing too drastic has changed about me. So, why do I gotta go through this as I begin the job at a desired time? One day, I randomly go into the trip preferences menu to see it go from this:

To this:

Note: the Uber Eats food delivery preference is suppose to be there, but I didn't take a screenshot before it disappeared.

Of course, I had to talk to an agent. But this was more aggravating. I tried my damnedest to explain this issue. The agent, however, couldn't seem to figure out what I mean. Did they not have any job training? Once that was sorted, the agent said things like "This should be the type of experience for you to have" or "We understand your concern". Do ya, really? Because you should've went deeper into it by now. Continuing with this chat, guess what they told me then: the same solution from the Pro Card "troubleshoot", but that didn't work because THE APP IS NOT THE FUCKING PROBLEM! I disconnected and got in contact with a different agent. This bullshit repeated, but I got a whole new response. I got confirmation of my eligibility to have these preferences, including UberXL, and it was still approved. They also actually spent the time to look into it for a few minutes, although it was longer than. The problem involved the inspection of the vehicle I have registered. They wanted me to show an image of a newly documented inspection, but I don't have to worry about it for another 6 months. In my state at least, (I'm from the USA) I have to perform an annual inspection for legal validity of driving the vehicle, and it's $100. Doing this every 6 months makes no sense and it feels like it'll lead to an endless money pit, as a certain mechanic would say.

After that was sorted, I went back to doing the job like normal, only for it to happen again the next week. Starting to feel like Uber has a grudge against me. I go back to dealing with the same ol' crap more frustrated than ever, even angry, and get an unexpected response: I'm not eligible to perform UberXL rides. Well, isn't this the most inept thing to happen here? I drive a minivan, goddammit. What do you mean I'm not eligible? I just disconnected and almost didn't bother to reach another agent. But, I'm managed to collect myself and get it sorted out like last time. I'm certain this will happen again however.

On the Lyft side of things, the same issue with support, except this is about emblems. Speaking of those emblems, the adhesive is weak sauce. So, I needed new ones. You can order new ones from the site or app with the push of a button. It's suppose to arrive within week, but didn't as that time range passed. I had to contact an agent, but it was hard to do it on the app because for some reason, they have too high of expectations that problems are solved with FAQs. But this is a troubleshooting issue; there's no way they can believe things can work fine that easily all the time. I had to go to the site to get help, and they responded by arranging a new order, which did arrive. Thing is, I've had this problem since I first signed up. I didn't even get my training kit with the cool pink mustache. After those emblems wear out too soon, I had to order another pair. Here's me thinking "Maybe they sorted out that issue with the delivery". But something even worse happened:

And as of the date of this blog post, it's still like this. Why? I even contacted them with this screenshot and they just gave me an automated message saying they'll just reship the emblems. This shouldn't have to be the only way to obtain new emblems beside the Express Hubs, which is too far from where I live. And they didn't arrive this time. If I contact them about any other problem, it'll just be the same type of response instead of troubleshooting.

Now, I don't know too much about the experience with support for riders since I've not used rideshare often. But I'm sure there's similar issues. The fact that this is the type of support we receive is unacceptable. It's as if they only measure their success financially based on the quantity of users. With the money they make, you'd think they could hire more competent employees for tech support, but they just found some random people with barely any tech skills to speak of and brought them in. There's got to be some kind of union strike or something because we can't keep letting them get away with this.

[bryanfour20]

UBER told me to create another account. If I want to be work and I did everything as Uber told me to do

And then the results it's this

It's not fair 😡

[youthchronical]

Uber reports third-quarter results that beat Wall Street's revenue expectations

Uber reported third-quarter results on Thursday that beat Wall Street’s expectations for revenue but missed on analysts’ projections for gross bookings. Shares of the company closed down more than 9% on Thursday. Here’s how the company did: Earnings per share: $1.20 vs. 41 cents expected by LSEG. Revenue: $11.19 billion vs. $10.98 billion expected by LSEG Uber’s revenue grew 20% in its third…

[uniqueeval]

How Mexico is winning the trade war between the U.S. and China

A freight train carries cargo shipping containers in the El Paso Sector along the US-Mexico border between New Mexico and Chihuahua state on December 9, 2021 in Sunland Park, New Mexico. Patrick T. Fallon | AFP | Getty Images New data shows a surge in trade between China and Mexico at a time of tough tariff talk during the presidential campaign. Customs data shows a significant increase in raw…

[techinewz]

Uber for X" software

Uber for X" software is a versatile digital solution designed to replicate the success of the Uber business model across various industries and services. It empowers entrepreneurs and businesses to create on-demand service marketplaces, connecting users with specific needs to service providers seamlessly. This adaptable software offers a platform for efficient service booking, real-time tracking, and secure payments, making it a game-changer for businesses seeking to revolutionize the way services are delivered and accessed in the modern digital age.

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[hirinfotech]

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[beardedmrbean]

(Reuters) - The administration of U.S. President Joe Biden will release a final rule as soon as this week that will make it more difficult for companies to treat workers as independent contractors rather than employees that typically cost a company more, an administration official said.

The U.S. Department of Labor rule, which was first proposed in 2022 and is likely to face legal challenges, will require that workers be considered employees entitled to more benefits and legal protections than contractors when they are "economically dependent" on a company.

A range of industries will likely be affected by the rule, which will take effect later this year, but its potential impact on app-based services that rely heavily on contract workers has garnered the most attention. Shares of Uber Technologies Inc, Lyft Inc and DoorDash all tumbled at least 10% when the draft rule was proposed in October 2022.

The rule is among the most impactful regulations ever issued by the Labor Department office that enforces U.S. wage laws, according to Marc Freedman, vice president at the U.S. Chamber of Commerce, the largest U.S. business lobby. But he said the draft version of the rule provides little guidance to companies on where to draw the line between employees and contractors.

"Economic dependence is an elusive concept that in some cases may end up being defined by the eyes of the beholder," Freedman said.

The Labor Department in the proposed rule said it would consider factors such as a worker's "opportunity for profit or loss, investment, permanency, the degree of control by the employer over the worker, (and) whether the work is an integral part of the employer’s business."

The rule replaces a Trump administration regulation that said workers who own their own businesses or have the ability to work for competing companies, such as a driver who works for Uber and Lyft, can be treated as contractors.

The department's sharp break from the Trump-era regulation will likely be the focus of lawsuits challenging the new rule, legal experts have said. Federal law requires agencies to adequately explain their decision to withdraw and replace existing rules.

The Biden administration has said the Trump-era rule violated U.S. wage laws and was out of step with decades of federal court decisions, and worker advocates have said a more strict standard was necessary to combat the rampant misclassification of workers in some industries.

The left-leaning Economic Policy Institute in a report last year estimated that a truck driver treated as a contractor earns up to $18,000 less per year than one who is deemed an employee, while construction workers' earnings drop by nearly $17,000 and home health aides lose out on up to $9,500 in pay and benefits.

Business groups sharply criticized the draft rule after it was proposed. Any change in policy is expected to increase labor costs for many sectors including trucking, retail and manufacturing.

Most federal and state labor laws, such as those requiring a minimum wage and overtime pay, only apply to a company's employees, who studies suggest can cost companies up to 30% more than independent contractors.

Nearly 40% of U.S. workers, or more than 64 million people, did some freelance work in the past 12 months, according to a December survey by freelancing marketplace Upwork.

[holycolorfulpig]

Uber Eats Pledges to Slash Takeout Emissions and Plastic Waste

Edward Norton, actor, speaks during a Uber Technologies Inc. presentation in London, UK, on Thursday, June 8, 2023. Uber Technologies Inc. pledged to eliminate carbon emissions and "unnecessary" plastic waste from its growing delivery business by 2040, bringing it in line with goals at its ride-hailing arm.

[willyskristina]

Shared Mobility Market

Shared Mobility Market Size, Share, Trends: Uber Technologies Inc. Leads

Rapid Technological Advancements Fueling Market Growth

Market Overview: 

The global Shared Mobility Market is expected to develop at a 16.3% CAGR from 2024 to 2031. The market value is predicted to rise from USD XX billion in 2024 to USD YY billion in 2031. Asia-Pacific is expected to lead the market, driven by rapid urbanization, increased traffic congestion, and rising environmental concerns. Rising smartphone penetration, a burgeoning urban population, and more investment in smart city programs are among the key metrics.

The market is expanding rapidly due to shifting customer preferences for cost-effective and convenient travel options, an increased emphasis on decreasing carbon emissions, and supporting government legislation promoting shared mobility solutions. Technological improvements in mobile applications, GPS tracking, and digital payment systems are accelerating industry growth.

DOWNLOAD FREE SAMPLE

Market Trends: 

The Shared Mobility Market is undergoing a significant change towards the integration of artificial intelligence (AI) and machine learning (ML) technologies, which will transform the user experience and operational efficiency. This trend is especially visible in the ride-hailing and car-sharing industries, where AI-powered algorithms are being used to optimize route planning, predict demand trends, and improve rider-driver matching. Leading shared mobility platforms, for example, are using machine learning models to analyze historical data and real-time traffic information, resulting in more accurate estimated time of arrival (ETAs) and dynamic pricing strategies. The use of AI chatbots and virtual assistants in mobile applications improves customer assistance and engagement. This trend not only enhances user satisfaction but also helps service providers optimize fleet utilization and lower operational expenses.

Market Segmentation: 

The Ride-hailing segment dominates the Shared Mobility Market, driven by convenience, cost-effectiveness, and widespread availability. The ride-hailing category has emerged as the dominating force in the Shared Mobility Market, accounting for over 60% of total market share by 2023. This domination is due mostly to the convenience, cost-effectiveness, and ubiquitous availability of ride-hailing services in both urban and suburban locations. The segment has seen major technological developments, with the addition of AI-driven matching algorithms, dynamic pricing models, and in-app safety measures that improve the entire user experience.

In recent news, top ride-hailing services have prioritized expanding their service offerings to incorporate multi-modal transportation alternatives. For example, a big global player recently added public transportation information and micro-mobility alternatives to its app, allowing users to plan end-to-end journeys with ease. This move has positioned ride-hailing firms as comprehensive mobility solutions, strengthening their market domination.

The corporate sector has also played a significant role in the growth of the ride-hailing business. Many businesses are cooperating with ride-hailing firms to give mobility perks to their employees, thereby eliminating traditional corporate fleet management systems. According to a recent industry survey, 72% of businesses in large metropolitan centers already include ride-hailing services as part of their employee perks package, indicating substantial B2B demand in this sub-segment.

Market Key Players:

Uber Technologies Inc.

Lyft, Inc.

DiDi Global Inc.

Grab Holdings Inc.

Bolt Technology OÜ

Zipcar, Inc.

Contact Us:

Name: Hari Krishna

Email us: hari.krishna@aurorawaveintellects.com

Website: https://aurorawaveintellects.com/

[timesofinnovation]

The U.S. Supreme Court recently declined to hear an appeal from Uber Technologies Inc. and its subsidiary Postmates regarding the classification of gig workers, a decision that could have far-reaching implications for the gig economy. This ruling effectively upholds California's Assembly Bill 5 (AB5), which requires companies to classify their drivers as employees rather than independent contractors. The crux of the matter lies in the interpretation of California's AB5, which was enacted to provide greater protections for gig workers. Under this law, companies must meet specific criteria to qualify workers as independent contractors. By categorizing drivers as employees, companies would be compelled to offer benefits such as minimum wage, overtime pay, and health care, thus increasing their labor costs significantly. The Supreme Court's decision affirms a ruling from the 9th U.S. Circuit Court of Appeals, which previously found that Uber and Postmates failed to prove that AB5 unfairly targeted their services while exempting other sectors. A notable aspect of this legal battle is Proposition 22, passed by California voters in 2020, allowing gig companies similar to Uber and Postmates to categorize their drivers as independent contractors. However, this measure does not entirely exempt them from the requirements set forth by AB5. Theane Evangelis, an attorney representing Uber, has reiterated that Proposition 22 was designed to maintain the independence of drivers while offering them access to certain benefits. Despite this argument, critics assert that allowing workers to remain classified as independent contractors enables companies to shirk their responsibilities regarding essential worker protections. The implications of this ruling extend beyond California, as the U.S. Department of Labor has proposed a federal rule to tighten the criteria for independent contractor classification. Business groups are currently challenging this proposed regulation in court, which has sparked intense debates about workers' rights and the future landscape of gig employment in the United States. The critical question remains: how will this ruling affect the future of gig economy services like Uber and Postmates? In a rapidly changing economic landscape where flexible work arrangements have gained traction, businesses must navigate the increasingly complex regulatory environment while adapting to evolving worker expectations. The debate around worker classification is emblematic of broader societal discussions about labor rights and the responsibilities of corporations in supporting their workforce. As the gig economy continues to grow, the importance of fair labor practices will only intensify, prompting gig companies not only to comply with regulations but also to consider the welfare of their drivers and other gig workers. In conclusion, the U.S. Supreme Court's refusal to hear Uber and Postmates' appeal reinforces the notion that the traditional models of employment are under scrutiny. Companies in the gig economy face a pivotal moment not only to innovate their business models but to realign their labor practices to ensure they are fostering an equitable work environment in an era where workers demand more than just flexibility. As the legal framework surrounding gig work evolves, the ultimate challenge for companies will be to balance their operational goals with the rights and protections their workers seek.

[industrynewsupdates]

Bike And Scooter Rental Market: Key Players and Competitive Landscape

The global bike and scooter rental market size was estimated at USD 5.54 billion in 2023 and is anticipated to grow at a CAGR of 16.8% from 2024 to 2030. The increasing awareness of environmental sustainability and the urgent need to reduce carbon emissions are major drivers for the growth of the market. With rising pollution and traffic congestion, e-bikes and scooters offer a green alternative to traditional vehicles, helping cities lower their carbon footprint. This shift towards eco-friendly transportation is being supported by both governmental policies and consumer preferences, creating a robust market for e-bike and scooter rentals.

Technological advancements are another significant factor propelling the market growth. Innovations in battery technology, such as longer battery life and faster charging times, have made e-bikes and scooters more reliable and convenient for users. Additionally, the integration of GPS and IoT (Internet of Things) technologies has enhanced the user experience by providing real-time tracking, seamless payments, and improved safety features. These technological improvements have made it easier for rental companies to manage their fleets and for customers to access and use these services efficiently.

Growing investment and interest from key automakers and startups in the mobility sector are propelling the growth of the market. Bike and scooter rental companies are investing heavily in expanding their fleets, improving infrastructure, and enhancing user experience. This influx of capital is accelerating the growth and adoption of these services, with many companies partnering with cities to create dedicated lanes and parking zones, further integrating e-bikes and scooters into urban transportation networks.

Gather more insights about the market drivers, restrains and growth of the Bike And Scooter Rental Market

Key Bike And Scooter Rental Company Insights

Some of the participants operating in the market include Lime, Nextbike, Cityscoot, Mobike, Spin, Scoot, Lyft, Skip, Tier Mobility, Bolt. The companies are focusing on various strategic initiatives, including investments, partnerships & collaborations, and agreements to gain a competitive advantage over their rivals. The following are some instances of such initiatives.

• In April 2024, Lime a rental electric scooter and bike operator backed by Uber Technologies Inc., announced a plan to invest $55 million to increase its existing fleet size.

• In January 2024, e-scooter rental companies Tier Mobility and Dott announced their merger, which will create the largest operator in Europe. Their investors are contributing an extra 60 million euros ($66 million) to support the newly combined entity.

• In March 2022, TIER Mobility (TIER) acquired Spin, a micromobility operator previously owned by Ford, expanding its reach to an additional 106 communities across North America.

Global Bike and Scooter Rental Market Report Segmentation

The report forecasts revenue growth at global, regional, and country levels and provides an analysis on the latest trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global bike and scooter rental market report based on propulsion, vehicle, service, and region.

Vehicle Outlook (Revenue, USD Million, 2018 - 2030)

• Bike

• Scooter

Propulsion Outlook (Revenue, USD Million, 2018 - 2030)

• Pedal

• Electric

• Gasoline

Service Outlook (Revenue, USD Million, 2018 - 2030)

• Pay-as-you go

• Subscription Based

Regional Outlook (Revenue, USD Million, 2018 - 2030)

• North America

o U.S.

o Canada

o Mexico

• Europe

o UK

o Germany

o France

• Asia Pacific

o China

o India

o Japan

o Australia

o South Korea

• Latin America

o Brazil

• MEA

o KSA

o UAE

o South Africa

Order a free sample PDF of the Bike And Scooter Rental Market Intelligence Study, published by Grand View Research.

[global-research-report]

Unlocking the Power of Location in the Digital Era

The global location of things market size is expected to reach USD 216.68 billion by 2030, registering a CAGR of 23.0% from 2023 to 2030, according to a new report by Grand View Research, Inc. The increasing penetration of smartphones and enhanced network connectivity coupled with the increasing demand for personalized services are propelling the market growth.

Location of things is an emerging sub-category of the IoT concept that enables connected devices to monitor and communicate their geographic location. Enabled by IoT sensors and location technologies embedded into various connected devices allows organizations and service providers to collect a variety of data over the network. Over the years, a variety of location-based services has been introduced, such as Google Maps, Uber, Waze, and many others, which have been enabled by the ability of a smartphone to locate itself. Location being the most vital dimension of the data collected allows service providers to provide contextual content for each user.

Advancements in connected wearable devices, connected vehicles, connected homes, smart cities, and Industrial IoT (IIoT) are bound to open extensive market avenues for the location of things market in the coming years. However, issues related to privacy and safety along with universally accepted standards are expected to challenge the industry.

Location Of Things Market Segment Highlights

North America dominated the global market and accounted for the largest revenue share of 30.3% in 2022. Technology proliferation, increased penetration of smartphones, and enhanced network connectivity have led to a faster adoption rate in North America than in other regions.

The mapping and navigation segment accounted for the highest revenue share of around 33.3% in 2022 and is estimated to register the fastest CAGR of 24.2% over the forecast period. The mapping and navigation technology enables users to track and monitor the movement of various physical devices.

The transportation and logistics segment accounted for the largest revenue share of around 24.8% in 2022 and is estimated to register the fastest CAGR of 24.4% over the forecast period, which is followed by the manufacturing and industrial segment. The development of connected car technologies and a variety of logistics solutions have enhanced the operational efficiencies and reduced the time-to-delivery for the transportation sector.

Asia Pacific is expected to register the highest CAGR of 24.7% over the forecast period owing to the increased spending on connected devices, investments in various IoT technologies, and increasing demand for personalized services.

Browse through Grand View Research's Communications Infrastructure Industry Research Reports.

The global e-commerce fulfillment services market size was valued at USD 123.69 billion in 2024 and is expected to grow at a CAGR of 14.2% from 2025 to 2030.

The global millimeter wave sensors & modules market was valued at USD 103.0 million in 2024 and is projected to grow at a CAGR of 30.6% from 2025 to 2030. 

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For the purpose of this study, Grand View Research has segmented the global location of things market report on the basis of application, vertical, and region:

Location Of Things Application Outlook (Revenue, USD Million, 2017 - 2030)

Mapping And Navigation

Asset Management

Location Intelligence

Media And Marketing Engagement

Location Of Things Vertical Outlook (Revenue, USD Million, 2017 - 2030)

Government, Defence And Public Utilities

Transportation And Logistics

Retail And Consumer Goods

Manufacturing And Industrial

Healthcare

Others

Location Of Things Regional Outlook (Revenue, USD Million, 2017 - 2030)

North America

US

Canada

Europe

UK

Germany

France

Asia Pacific

China

Japan

India

Australia

South Korea

Latin America

Brazil

Mexico

Middle East And Africa

United Arab Emirataes (UAE)

Saudi Arabia

South Africa

Order a free sample PDF of the Location Of Things Market Intelligence Study, published by Grand View Research.

[robfinancialtip]

The Federal Reserve's recent decision to cut interest rates has sparked renewed inflation concerns. The potential for increased borrowing and spending might lead to rising prices, complicating efforts to maintain economic stability.

Today's Stocks & Topics: AGM - Federal Agricultural Mortgage Corp. Cl C, Market Wrap, UBER - Uber Technologies Inc., The Fed's Rate Cut: Reigniting Inflation Fears?, AVGE - Avantis All Equity Markets ETF, Refinancing Your Mortgages, NXST - Nexstar Media Group Inc. Cl A, PLNT - Planet Fitness Inc. Cl A, ARM - Arm Holdings PLC ADR, GLD - SPDR Gold Shares, Delinquencies in the Office Market.

Video Content Details

00:00 Intro 00:22 The Fed's Rate Cut: Reigniting Inflation Fears 06:35 MARKET WRAP 08:49 AGM 11:22 UBER 13:00 Call Option 16:13 AVGE 17:55 Refinancing Your Mortgages 23:11 NXST 26:10 PLNT 28:57 ARM 31:18 GLD 33:27 Delinquencies in the Office Market

Call 888-99-CHART to hear your questions answered live.

[ryz-market]

Uber Technologies, Inc. develops and operates proprietary technology applications in the United States, Canada, Latin America, Europe, the Middle East, Africa, and the Asia Pacific

[leprivatebanker]

Analyst Report: Uber Technologies Inc