#Hospitality CRM
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PhoneSuite is leading the industry with its revolutionary CRM integration that are designed specifically to help hotel marketers succeed with integrated marketing automation tools, communication suite reduction capabilities, data synchronization features, and more – let’s dive into how our Hospitality CRM Integration can take your hotel marketing to the next level. Read More....
#PhoneSuite’s Hospitality CRM Integration#Hospitality CRM#VoIP & CRM Integration#Unified Communications#CRM#phonesuite direct#phonesuite dealers#PBX System#VoIP#VoIP Phone#VoIP Advantages#Hotel Phone System#IP telephony#Ip Pbx System#Cloud Pbx System#Managed Voice#Pbx System in Texas#VoIP Phone System#VoIP technology#Telephony solutions#PBX Communications#SIP Trunks#Voice call#Voice Calls#Modern Telephone#VoIP Telephone#hotel hospitality#hotel VoIP#phone pbx system#Business Phones
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Elevate Your Hotel Management with SalesTown CRM
In the dynamic realm of hospitality, where customer satisfaction is paramount, the effective management of relationships and data is key. Customer Relationship Management (CRM) software has become indispensable for hotels aiming to streamline operations, enhance guest experiences, and drive revenue growth. Among the myriad options available, SalesTown Sales CRM stands out as a powerful tool tailored specifically for the hospitality industry. In this blog post, we'll delve into the features and benefits of SalesTown CRM, highlighting why it's an optimal choice for hotel management.
Understanding SalesTown CRM
SalesTown CRM is a comprehensive solution designed to address the unique needs of hotels and resorts. Developed with insights from hospitality experts, it offers a robust suite of features to optimize sales, marketing, and guest relationship management. Whether you're a boutique hotel or a large chain, SalesTown CRM caters to establishments of all sizes, providing scalable solutions to meet evolving needs.
Read more: Best CRM Software For Hotels
Key Features and Benefits
Guest Profile Management: SalesTown CRM centralizes guest data, allowing hotels to create detailed profiles that include preferences, booking history, and feedback. This holistic view enables personalized interactions and tailored marketing campaigns, fostering loyalty and repeat visits.
Reservation and Booking Management: From initial inquiry to checkout, SalesTown CRM streamlines the reservation process. It automates booking confirmations, manages room allocations, and tracks reservation statuses, ensuring smooth operations and minimizing errors.
Read more:CRM for Accountants
Integrated Communication Tools: Effective communication is essential for guest satisfaction. SalesTown CRM offers integrated email and SMS capabilities, enabling targeted messaging, promotional campaigns, and post-stay follow-ups. Automated triggers based on guest behavior further enhance engagement without overwhelming staff.
Read more:CRM For Service Industry
Revenue and Performance Analytics: Understanding key performance metrics is vital for making informed decisions. SalesTown CRM provides comprehensive analytics dashboards, offering insights into occupancy rates, revenue trends, and marketing effectiveness. Customizable reports empower hoteliers to identify opportunities for growth and optimize strategies accordingly.
Task and Workflow Management: To ensure seamless collaboration across departments, SalesTown CRM includes task and workflow management features. Assigning tasks, setting deadlines, and tracking progress becomes effortless, enhancing efficiency and accountability within the organization.
Mobile Accessibility: In today's fast-paced environment, accessibility is crucial. SalesTown CRM offers mobile compatibility, allowing staff to access critical information and perform tasks on the go. Whether it's checking guest preferences or updating reservation details, employees can stay productive from anywhere, enhancing service quality.
Read more:best Lead Management Software
Implementation and Support
Deploying a new CRM system can be daunting, but SalesTown CRM offers comprehensive implementation support and training resources. From initial setup to staff training sessions, their team ensures a smooth transition, minimizing disruptions and maximizing ROI. Ongoing support and regular updates further ensure that hotels can leverage the full potential of the software.
Conclusion
In an industry where every interaction shapes the guest experience, investing in a robust CRM solution like SalesTown CRM is essential for hoteliers looking to stay ahead of the curve. By centralizing data, streamlining operations, and fostering guest relationships, SalesTown CRM empowers hotels to deliver exceptional service, drive revenue growth, and cultivate long-term loyalty. Whether you're a boutique inn or a sprawling resort, SalesTown CRM offers the tools and insights needed to elevate your hospitality business to new heights.
Read more: best Healthcare CRM Software
Read more: Travel agency crm
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Tired of paper piles? 🚫 Go paperless with Magtec ERP Software! 💻 Streamline your workflow and boost efficiency. It's time to embrace the digital future.
#erp#business#software#management#automation#enterprise#resources#planning#solution#system#cloud#industry#finance#accounting#supplychain#inventory#crm#hr#manufacturing#distribution#retail#healthcare#education#hospitality#smallbusiness#mediumenterprise#largeenterprise#magtecerp#magtec#magtecsolutions
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Our custom software development services are designed to create tailored solutions that meet your unique business needs. From initial consultation and requirements gathering to development, testing, and deployment, we ensure a seamless process. Our team of experienced developers specializes in building scalable, secure, and efficient software that enhances your operational efficiency and drives growth. Whether you need a web application, mobile app, or enterprise software, we deliver high-quality, innovative solutions that align with your goals and exceed your expectations.
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Maximize Client Retention with Salesforce CRM for Personalized Travel Experiences
Personalized experience is the need of the hour in any business, and if you are from the travel and hospitality industry, personalized customer experience becomes paramount.
In a study by McKinsey & Company, it was revealed that 71% of travelers seek personalized experiences from their travel agent company, but only a few end up getting the one.
Here comes a Salesforce consulting partner into the picture that will help you deliver an unparalleled travel experience to your customers. Have recurring clients and offer them what they need by leveraging the power of Salesforce CRM.
Companies that have implemented Salesforce CRM have witnessed a 23% increase in customer satisfaction.
Here are some top advantages of Salesforce CRM for the Hospitality industry –
You can create a personalized travel experience
Salesforce accelerates travel inquiries
Businesses can get a 360-degree view of each booking
Enjoy strong customer relationship
Data-driven decision
The adoption of Salesforce consulting services not only propels hospitality companies toward growth but also ensures the delivery of exceptional customer experiences.
Learn more here
#salesforce#Hospitality Industry#Salesforce CRM For Travel Industry#Hire Fexle Services#Salesforce consulting company#salesforce consulting services
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Here are the top 5 KPIs your eye care practice needs to focus on most
Metrics, or key performance indicators, are essential performance measurements that help you determine how well your eye care organization or practice is doing. It is imperative that KPIs in healthcare are clearly defined, quantifiable, clearly communicated, and part of your overall strategy
#practice management software#emr#ehr#healthcare crm#ophthalmology ehr emr software#healthcare it solutions#medical practice management software#ophthalmology#healthtech#hospital software systems
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Increase Your Patient Acquisition, Engagement & Retention with Ezovion CRM
Patient engagement or using the tools like hospital CRM is more than just a passing trend – it’s a game-changing shift in healthcare delivery. It’s about empowering patients and creating a patient-centric healthcare system that benefits everyone involved. In fact, studies show that patients are 42% more likely to follow treatment plans when reminded between visits. Surprisingly, one third of missed appointments are simply due to forgetfulness. By actively involving patients in their healthcare journey, we can detect health issues earlier, boost satisfaction and loyalty, gather valuable data for analytics, and improve the continuity of care.
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Bizkonnect works in Actionable Sales Intelligence space. It provides intelligence to sales and marketing people like the List of companies using specific technologies and also assists in personalized campaigns . BizKonnect can be your data partner for cleaning up existing CRM data
#Qualified and Personalized Campaign#CRM Data refresh#Data Services#contact list#data append#lead generation network#Lead Qualification Services#virtual sales assistant#Sales Research#Sales Analysis#HR#Hospitality#e commerce#Digitial Media#eLearning#List of companies using specific technologies#database marketing
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#best hotel crm software#crm software for hotel industry#hospitality and hotel crm system#crm software for hotels and the hospital industry
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You Will Never Dread Inflation Again with ERP Software for Retail
Retail ERP Software / By Trident Information Systems
You are already aware that the rising inflation rate is having a detrimental effect on consumers and businesses. As prices for everything, including food, electricity bills, and household goods, soar to record highs, everyone is feeling the effects. Trade associations, particularly among poorer households who are more vulnerable to the effects of inflation, like the National Retail Federation (NRF) in the US, which monitors industry changes, emphasize some of the ways that these kinds of events alter consumer behavior. Retail industry leaders too are impacted by the situation. However, they can use it as an opportunity with ERP Software for Retail. With Retail Business Software, retailers can make ground-breaking profits in inflation with attractive policies.
Even though it’s challenging to predict exactly what will occur in the coming months, we do know that the retail business has survived and, in some circumstances, even thrived throughout prior recessions. Analyst McKinsey provides a more optimistic analysis of the situation, saying that “retailers may convert these obstacles into opportunities – if they make bold, strategic decisions.” These decisions are typically influenced by retailers’ digital transformation journeys, (ERP Software for Retail) which aid them in acquiring the transparency, knowledge, and abilities required to safeguard margins and promptly address shifting customer and corporate demands.
In light of this, the following five technological strategies can help your business become more resistant to inflation and other issues in the future:
Order Only What Will Sell
It might seem obvious that you must stock the necessary items but is it that easy? Without real-time insights, you cannot understand what items will sell at a specific time. Implement ERP Software for Retail which allows live market updates and statistics to help you analyze the right strategy for upcoming sales. LS Retail ERP will help you analyze the sentiments and spending patterns of your customers to provide them with the best deals during inflation.
Furthermore, ERP for Retail will help you identify present and future buying trends and upcoming shortfalls in your supply chain. Reinforcing your business with retail analysis helps you understand your customer’s patterns, which will be useful for your marketing planning.
Set Reasonable and Appealing Pricing
To attract customers, you do not have to sell your products cheaply all the time, nor must you run a marketing campaign most of the time. Your customers may perceive your brand otherwise and may not even want to pay enough for the full price for your products.
Instead, with ERP Software for Retail and its analytic tools, use this time as an opportunity to reset your promotional strategies. You can think of creative ideas of how you can provide products to customers at reasonable prices while saving your costs and profit margin.
A UK-based retail company, Sainsbury’s, did just that. They introduced new pricing pledges during the inflation as it eased the financial pressure on customers while helping them make more profit. This way not only did they bond emotionally with them but also managed to make a profit. CEO Simon Roberts said that they have invested £60 million to lower the prices so their customers could get exclusive offers and meal deals on budget.
Improve Your Staff Performance with ERP Software for Retail
It doesn’t take long to see that high staff turnover continues to be a significant concern for merchants in this sector. The average staff turnover rate in retail, according to NRF, is over 60%, which is significantly higher than the average for other industries, which is approximately 19%. The expenses incurred due to all those people joining and leaving your payroll quickly mount up. Recruiting, recruiting, onboarding, and training consume time and resources from store management and cost your company money. What can you do, then, to entice the greatest employees, maintain their productivity, and motivate them to stay with you?
A cutting-edge POS Software Solution undoubtedly helps. It not only enables you to organize and monitor employee schedules, but it also provides you with a comprehensive picture of costs and results. With this knowledge, you can handle brief and overstaffed times, identify high performers and reward them, and give those who require tailored coaching and guidance.
Filter Your Omnichannel Strategies
Retailers are preparing for less foot traffic in their businesses due to rising energy costs and gasoline and fuel costs. According to a poll by Alvarez and Marsal’s Consumer and Retail Group (CRG), more than half of consumers usually or exclusively shop when they truly need something, which results in fewer trips to the store and more things being purchased in bulk per transaction.
In these circumstances, maintaining a connection with your consumers and enticing them to do business with you depends on having a seamless physical and digital presence. Make those experiences count whether customers are visiting your business less frequently or shopping online less frequently. McKinsey provides the following illustration of what this coordinated shopping experience may entail: Retailers can access all of our omnichannel chances to place an order and pick it up using ERP Software for Retail, which will also assist you with navigating and offer you visibility into the goods in the shop. You are welcome to use a QR code to conduct product research while standing in the aisle.
Inflation hits every business but retail the hardest. Retailers need ERP Software for Retail during this time to accurately analyze the market and supply chain. LS Retail provides a complete ERP and CRM suite to help retailers thrive even during inflation. If you are looking for an LS Retail Implementation Partner, you can Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Central Partner. For further details Contact Us Today!
#Hospitality ERP#hospitality software#erp solution providers#hospitality erp software#crm in hospitality industry#hospitality management solution#hospitality management software#hospitality asset management software#crm software for hospitality industry#best hospitality management software#hospitality crm software
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Sapaad’s Restaurant CRM solution gives you everything you need to manage your customers effortlessly. Open new off-premises ordering channels and build a rich database with your customers’ addresses, order history, and preferences.
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♥️Reveling in Richonne - TOWL
#12: The Building (1.02)
gif cred: @nerd4music
It was such a welcomed sight to see Michonne build bonds with people who cared about her and her goals and even wanted to aid her along the journey. And the person she built the closest bond to is particularly good at building things himself and that comes in handy along the journey. However, things sadly take a tragic turn when Michonne and co have their first run-in with Rick's captors - the CRM 😟...
After parting with Nat's group, we see Michonne in the very scenario we saw in the TWD series finale as she takes out a walker and approaches a massive horde looking regal in her armor on the horse.
Undeterred, Michonne charges forward and it’s a great cinematic shot. Also, this is how you know she is crazily in love with Rick because she sees the largest sea of walkers imaginable and still intends to go through that biblical-sized horde to get to him.
gif cred: @chaoticroad
Michonne uses the scream sticks to try and create an opening in the horde but that gas man catches fire and explodes, knocking her off her horse and turning the walkers' attention to her.
She gets up and takes out her sword prepared to take out as many as possible which is wild and shows her ultimate determination. But fortunately, she doesn’t have to do any of that because Nat’s purple light toys part the walkers like the Red Sea.
Michonne turns around to see that Nat and co have left their group and followed Michonne to help her on her journey. And again, seeing Michonne receive genuine friendliness and support was super refreshing. 🙌🏽🥹
gif cred: @nerd4music
They sit by a fire at night and I love Michonne and Nat’s dynamic as he addresses her falling off the horse and her defending that she was knocked off. Their banter makes me smile. 😊 Michonne looks all cozy as she asks about the purple light and Nat explains he has a lot of toys and inventions. He’s clearly extremely smart and innovative.
Nat explains why he stayed in the caravan group for years and how he knew it was time to go a long time ago. Michonne thanks them and they thank her for waking them up to realize their community was not it.
gif cred: @riickgrimes
Michonne observes Aiden and Bailey and immediately picks up on something going on with them. Nat says, “I know how to build things and I know how to burn things. But it takes more than that at the end of the world. You showed them that. You showed me that.”
Look at Michonne always showing people the way and them knowing she shows them the way too. 🥰 And no one knows that more than Rick who told her that very thing in Say Yes and in his letter to her in the TWD series finale.
Then I love Nat saying, “We’ll take you as far as you need” Yes supporting her. 👏🏽😭 It’s everything Michonne deserves. And then I especially love Michonne saying, “When I get Rick, you’ll come back home with me all of you. You’ll be a part of it. It’s just gonna take a little building” I love it because she’s so hospitable and because she finally said Rick's name. I think it’s our first time hearing her say his name aloud since she found out he’s alive.
gif cred: @nerd4music
Nat excuses himself off to bed and Bailey says he’s going to get Aiden something to eat. Aiden tries to assure that she’s fine but Bailey is all lovingly determined to take care of her, and I know Michonne recognizes that type of love.
Michonne watches their exchange and says, “You’re pregnant.” Aiden confirms and says she had been craving honey and Bailey was determined to get it for her and surprise her.
Michonne listens and smiles hearing the story and it’s so bittersweet because I know this makes her think about how Rick wasn’t there during her pregnancy. 😢 You just know Rick, the ultimate gift-giving loverboy, would have searched far and wide to get Michonne whatever she craved when she was pregnant with RJ. And the fact that didn't get to happen is just...
Michonne, the always kind comforter, tells Aiden that she and Bailey should just head to ASZ now. Aiden is adamant that, “We want to be there when you find Rick” and I know a Richonner when I see one and this woman is a Richonner, y’all. 😋 She was eager for that reunion just like us lol. I know she can just sense that whatever love Rick and Michonne have is one they don’t want to miss bearing witness to.
Even when Michonne is adamant and says no they should go to ASZ, Aiden says, “We will. After you find Rick” and I’m glad that after it felt like characters were only allowed to directly say Rick's name once or twice a season after he left now we’re hearing Michonne and others just outright talk about Rick.
Michonne smiles and says ok as she warmly pats her and again I’m loving the friendships. But also Michonne is always right so…they probably should’ve just went to ASZ when she told them to because what happens next is pretty darn tragic for everyone involved. 😬
The next day Michonne walks alongside Nat as more of the group follow and Michonne playfully questions why so many people followed Nat if he only likes her, Bailey, and Aiden. Nat teases that the others have gone up a letter grade but not quite to like, which is a testament to Michonne’s likability that he wholeheartedly liked her so quick while others he traveled with longer are still not quite there in his book. Nat basically said...
Michonne smiles and asks, “Who else in your life?” and I just really like seeing characters talk to get to know each other. I feel like at some point in the main show it was starting to feel like characters didn’t talk like this anymore so watching Michonne and Nat’s bond build through these conversations was nice to see.
I like how Nat says “me” as someone he likes lol and he also says his mom. Nat gives insight into some of his backstory as he shares that his dad wasn’t in the picture since he didn’t want a ‘little’ little kid and he had a lot of bullies so he started burning things and blowing things up in the woods.
Then Nat goes into a story that I realized on my rewatch very much parallels Michonne in a really sweet way.
gif cred: @chaoticroad
Nat starts to talk about this guy Danger who his mom met and who became his stepdad. Who also became a stepparent to a young boy? Michonne.
Nat shares that Danger met his mom at a time when she worked a horrible job and “had one very troubled kid who hated Danger as soon as he looked at him.” Who also met her true love while he was in a very tough predicament and had a troubled kid who didn’t seem to like her at first? Michonne.
gif cred:chonesmint
Nat says, “And this guy, with this stupid name, looked at that and said ‘hell yes’.” Who also looked at a person who would run around a prison seeing things and a kid who initially tried to push her away and ultimately said hell yes to them and embraced them as her family? Michonne.
gif cred: @riickgrimes
I love how Danger and Nat's story connects to Michonne and Carl - one of TWD's best duos, besties, and mother and son.
Nat, whose a great storyteller, continues saying, “Anyway, he married my mom and right after he moved in suddenly Danger had these problems that he needed solved. You know like that he needed me to solve.”
That reminds me of how Michonne too made Carl feel like a valued member of the group and not just some kid to write off. She even told Carl info about herself first that she hadn’t yet told anyone else, like about her son Andre, because she cared to connect with him as a person.
gif cred: @thewalkingdeadgifs
Nat explains all the things he’d build around the house for Danger and then in a moment of great acting from Matthew Jeffers he begins to wonder if Danger really needed all that help or if he focused him up on how he can build things instead of burn them.
Nat says, “I guess that’s somebody else I liked” and Michonne says, “Sounds like you loved him.” Such a sweet moment and really well done in getting us to feel even more invested in a new character.
gif cred: @richardgrimes
I also really appreciate the way this pays homage to the beauty of step-parents who step up in a child’s life and come to mean the world to their kid. They could have made Danger a neighbor, teacher, uncle, etc, but making him a stepparent is definitely intentional here if you ask me. Because the great thing about TOWL is that every single scene is Richonne/Grimes family-related.
And hearing a story about a kid’s love for his great step-parent really reflects and pays homage to the great step-parent Michonne became to Carl and how he really loved her too. 🥲
I love how people stay telling Michonne life stories that parallel her own.
Nat’s friends tell him they love him as he tells them to shut up and then the love fest is brought to an explosive end as a helicopter flies over them.
gif cred: @perryabbott
It’s crazy finally seeing Michonne learn of the helicopters. They watch it fly and then Michonne quickly realizes this helicopter is here for nefarious reasons. She yells for the group to scatter as the helicopter bombs them with chlorine gas. The attack is brutal and has rapidly damaging effects.
gif cred: @nerd4music
Michonne and friends just barely make it inside a mall and when they do finally get in, they place Aiden on the bed as it’s clear she’s not going to make it. The chlorine gas also had a bit of negativity-gas laced in it because these hopeful Richonners no longer think the mission to find Rick is worth the risk.
On her deathbed Aiden tells Michonne, “Go back to your babies. Don’t risk it” and it’s really sad because you know she knows she’s not going to live to see her unborn baby and she doesn’t want Michonne to miss out on seeing hers again.
Michonne knows a medical plaza where they might be able to get oxygen tanks because they can’t get air. Always the one willing to go, Michonne prepares to go back out into the toxic air and get the oxygen tanks and she tells Bailey not to fall asleep next to his girlfriend. That always stands out to me that Michonne advises this because it’s almost like she knows from personal experience that when you lose your soulmate it makes you want to just stop fighting and be with them.
As Michonne wheezes her way back inside the mall with the oxygen tanks it's unfortunately too late. She finds Aiden and Bailey both have turned. Nat is still alive, surrounded by fire and Michonne keeps Bailey from getting to him. This fire yet again speaks to the message of how fire both destroys and saves.
gif cred: @nerd4music
Nat thanks Michonne because he couldn’t bring himself to take out his close friend and then he too expresses that he thinks the rescue-Rick mission is futile as he says, “She was…she was right. When you can, you need to go home. It’s been too long...He’s gone” The way he says 'he’s gone' I was like damn they really dropped the mission quick. But not Michonne tho as she adamantly says, "No."
Because see, while the episode may be called "Gone", Michonne knows her man is not gone. Rick is still out there, she still feels him, and she is still fueled by that belief. It’s just now the trifling CRM has put a delay on things. A year-long delay. 😣 The CRM has to burn for that among many other things.
So now Michonne is stuck in this mall - but even here in these circumstances, we get to see the resilience that is Michonne Grimes. Because this journey isn’t over until she says it is. 😌👌🏽
#richonne#towl#reveling in richonne#1.02#RIR (12)#the ones who live#twd towl#michonne grimes#rick grimes#rick x michonne#twol#michonne#rick and michonne#twd: the ones who live#twd#richonnefandom
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Do you know what scenes didn’t make the cut in TOWL? I remember some of the script pages floating around and people saying there’s a lot they cut out. Do you know? I miss them so much. 😞
There are a few scenes I know about!
Here's two scenes from 1x05!
Technically they weren't deleted, just changed slightly. But it still counts to me! I would have loved to hear Rick say "but what if I can't wait that long?" That would have been sooo sexy and insane. I'm a little mad about it actually! (Kidding)
There are also some cut scenes from episode 1. Before Rick chops off his arm, we see him and the rest of the CRM consignees in the plane. Rick's hand is shaking (it was meant to be a parallel to before he meets the kids) because he knows he's about to axe his hand and I think Thorne says something to try and comfort him.
Of course there's the deleted picnic scene which wasn't meant to have any audio. It was just suppose to be a cute little shot of the Grimes family getting along with music over it meant for the end of episode 6. Unfortunately I can't find the video but when I see it again I'll repost
There's also this scene from episode 1 after Rick cuts off his hand. Okafor visits him in the hospital.
Those are the only ones I'm remembering right now but if I remember anymore I'll definitely share!
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It's just so funny to me how the Grady Hospital arc doesn't even exist in the comics yet they went out of their way to make a whole new storyline just for Beth. And correct me if I'm wrong, but literally all the other storylines of the OG show except the CRM were all in the comics. There's no way they did this just to kill her off AND Have Noah die literally like what 4 episodes later??
Plus why have all that mistery around Grady and the whole situation there?? Even the GA should be able to come to such conclusion.
#bethyl#team delusional#beth greene#beth and daryl#beth is alive#beth is coming#team defiance#td#beth greene lives#beth lives
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Hi, I read your vague post and I saw that post with the yellow thing and honestly? I couldn't see shit, my eyesight is bad and I watched the abc vid in slow motion and still couldn't figure out a thing.
Anyway I LOVE LOVE reading your posts, I read them like I'm reading a good fanfic, even though I ignore long posts most times, I don't ignore yours.
Now here's delusional me, I love Tommy and part of me still believes he will land the plane but another part believes in the logical choice of letting the kid do it he has the knowledge so.., and either way I win because I love Tommy and the adorable kid has my heart. Like I don't care Tommy could be helping on the ground or transporting injured people to the hospital, I just want to see him 🤷🏻.
But I'm in this mood where I want my hopes and dreams to be crushed so please do post about that seating choice you were talking about, you got me very curious and I want that little delusional part of me to suffer.
My god why am I like this 🫠.
Thank you for letting me ramble 🙂↕️.
You know when Athena first entered the cockpit to check on the first officer, she was sitting on the left seat, but when she came back to actually fly the plane, she chose the other one. It could be due to the hole on top, but all you need to know is Jem the child prodigy ended up sitting on the left with Athena on the right.
For historical reasons, the norm in aviation, even to this day, is for captains to sit on the left and first officers on the right. (Interestingly, it's the complete opposite in a helicopter) And as I've said before, flying a highly computerized fly-by-wire airliner doesn't usually require 2 pilots controlling it like in the olden days. What a modern cockpit looks like most of the time is one pilot acting as pilot flying (PF), they take direct control of the plane, mostly for takeoff/landing. The other pilot is therefore the pilot monitoring (PM) or pilot not flying (PNF), and their duties include obviously, monitoring the flight management and control system, monitoring the PF's actions, read checklists and handle communications.
In the manual pitch down scene, Jem was the one pushing the sidestick, making direct control input, while Athena was talking on the phone with ATC. That's intriguingly kind of a working flight crew. That's actually some pretty good CRM (Crew Resource Management), better than some real life cockpits.
So yeah, kid is landing that plane.
As for the vague post, I was referring to a... uh, not really a theory, but more of an observation, that Athena seems to have both her hands on her harness when the plane is coming down in the 8x03 promo, and she would never let a kid fly that plane alone, so there must be someone else more qualified sitting next to her. (Hinting towards Tommy, I presume.) First, I hope they aren't actually landing in that shot, touching down with nose down is a very bad idea. But more importantly you basically never see 2 pilots moving their sidesticks at the same time.
youtube
It's a Skytrain™, not an Airbus, I know, but it's an Airbus cockpit set and those are Airbus sidesticks, so I'll talk about Airbus. Boeing aircrafts have yokes that are mechanically linked, when one moves the other moves the same way at the same time, so if both pilots decide to make control inputs, the other can feel it too. The sidesticks on Airbus aircrafts on the other hand, are not linked. If both pilots move their sidesticks to the same position, the computer adds up the inputs, so you'll end up with double the amount of movement you're aiming for. If they move the sidesticks in 2 different directions, the computer averages them out while yelling "dual input!" at the pilots.
Athena better not touch that sidestick if she's not 100% sure what she's doing, or else they might end up like Air France 447. (Don't click that link if you have fear of flying)
#aviation realism#ask answered#911 spoilers#911 speculation#911 meta#athena grant#captain jem#911 abc#tommy kinard
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