#the gaming goat

[alphagodith]

DO NOT SHOP WITH TGG ONLINE

do not order from ‘the gaming goat’ online store. there was a chain of physical stores that broke off from them and those are probably fine, but i have had the most HORRENDOUS experience with the online/vegas part of tgg compared to literally every other business i have EVER dealt with.

tldr; i preordered an item and not only did i never get it, but the company didn’t even look into why until an entire two weeks after it released, despite people constantly asking for updates, only to discover there was some kind of error months ago and they never actually ordered any of the limited-print item. full story under cut.

i preordered the beelzemon advanced deck (st-14) from them in january. it released on march 23rd. now this part is partly my fault for not reading the fine print before i placed my order, but their policy on preorders is really sketchy to begin with- no refunds, only store credit if you cancel, and more importantly, NO ETAS. no etas means they can just keep saying ‘it’ll get there eventually’ and you never actually get your purchase at all.

when launch day came around, i checked my order status and saw no updates on it, and the only means of getting one manually was discord (never a good sign- any professional business will either have on-site communication, email, or both). i was not the only one asking about it, and the only answer we received was that they hadn’t received their shipment of decks yet. they claimed that their special way of ordering that got them lower prices than other stores made things take longer. at the time, i was like okay, that makes sense i guess, and continued waiting patiently.

a few days later, all the local stores in my area have the decks in stock. people all over the country are opening decks online and having a blast, and i’m sitting here wondering why my preorder still hasn’t even been sent out from the place i bought it from yet. cuz y’know, typically the entire point of a preoder is ensuring you get the item on launch day, or asap, without having to wait in line or risk stores not having any in stock. so again, i politely ask for an order update. they say they don’t know, and remind us that they can’t give etas because of their special ordering method. now i’m starting to get suspicious. what kind of commercial shipping doesn’t come with tracking of any kind? they should be able to tell us the shipment is in transit or delayed or stuck in customs or SOMETHING, but they are always very vague and just say ‘not in yet’. and again, this is a highly coveted preorder item, any respectable business would be EXTRA on top of something like this. at this point i’m like okay i’ll just cancel my preorder and buy a deck from the stores that actually have them, and discover that is not an option. my funds are totally tied up with tgg while the item i ordered is selling out from everywhere else. as an additional fun note about this, digimon pre-built decks don’t get reprinted. when the stores run out of these, the only way i’ll be able to get one is buying second-hand at a considerable mark-up. very very not good.

so i can’t do anything other than wait and hope that the order comes in. i’m fortunate enough to have the funds to buy some decks from local stores despite tgg still having my money, and at this point i figure if/when the preordered decks arrive, i can sell them to make my money back. i have what i wanted so i’m placated for a bit over a week.

then it’s two whole weeks after launch. many stores are now sold out of the decks. people keep asking tgg what’s going on and are either ignored entirely (while tgg answers OTHER people’s questions, so it’s not that they didn’t see them/were too busy) or given the usual weirdly vague non-answers. so now i’m getting PISSED. the no refund/no eta policy coupled with the dodgy responses to inquiries are forcing me to come up with theories on what is actually going on with my order on my own. i even ask them straight up if they actually ordered the decks or not, and guess what? sudden silence in response. a simple yes or no question and they won’t answer. so at this point i conclude they never ordered the decks at all, and the real reason there is no eta is that their ‘preorder’ is actually a ‘kickstarter’, in that they don’t order the decks until enough people have ordered them to make it worth it for them to get a large quantity at once. that’s already incredibly scummy to do without clearly labeling the item in their store as such, but now that launch day has passed, the chances of anyone preordering an item that is already out is basically zero, meaning if tgg haven’t reached their goal of preorder numbers now, they literally never will, and those of us who already payed will NEVER get what we payed for. so i’m furious. i have given the company every chance to give me SOME kind of explanation for the unreasonable delay and have just been brushed off every time. i post my theory on what’s going on in their discord for other customers to see and then, knowing it likely won’t work cuz of the posted policy on the tgg website, issue a dispute claim with my bank to try and get my money back, since it’s looking like i’ll never get what they agreed to sell me.

then, mysteriously, a few hours later, an announcement is posted in the discord. two whole weeks after the decks were already supposed to have arrived, of customers begging for updates, tgg contacted their distributor and found out that someone on the distributor’s end supposedly made an error and typed the order in wrong, telling the system to send 0 decks instead of whatever number (tgg loves not specifying) they supposedly asked for. after the utter lack of professionalism and transparency, can you really blame me for not trusting tgg that this is somehow not their fault? and even if i did believe them, that is still no excuse. they could have checked up on the order literally any time, such as all the times people asked them to after launch, and any SENSIBLE business would have checked WELL BEFORE launch day to ensure they had the product on the way so they would be READY for launch day. so NOW they give a brief, insincere apology and offer either refunds or to sell the decks for their base manufacturer price instead of traditional retailer price... when the decks get reprinted. which doesn’t happen with digimon. also their explanation of the discount was so horrible that another customer had to explain it for everyone. to my ears, it sounded like they were saying they would charge MORE than we had already payed if we agreed to wait. another important note about all this- this announcement was only on their discord, in a regular channel, pinging everyone like it always does. super easy to miss. nothing to specifically let folks who actually ordered it know something was up, and i did not get any kind of notification about my order being screwed up in my email, despite having checked that option. so who the fuck KNOWS how many people are just never going to get what they payed for cuz the company that fucked them over in so many ways isn’t even going to bother telling them! so of course i slam the refund button as hard as i can. then, half as a joke to try and make light of this whole shitshow, i ask ‘any eta on the processing of that refund?’ and you know what the guy tells me? ‘i clicked the button five minutes ago, idk’. and this person supposedly runs a business?!?! you can literally google refund etas and find out it takes 2-5 days for a debit charge. and these assholes have the audacity to say they ‘just want to help’ and get defensive when people are rightfully enraged at the situation.

so yeah, i’m not canceling my dispute until i see the money i wasted back in my bank. and i am never, EVER dealing with tgg again, nor preordering. always check the refund/cancelation policies of any store the first time you shop there, folks. and don’t do preorders.

[zntauri]

(Not a gif this time cause it has audio 🔊)

My sister loves to spam the "talk" button when playing with the goat 10/10 experience, accurate goat

every sound i used is from the game, song is Nudism(night version) by River Boy

patreon

Reference (Juncrow by falseknees), comic ver. of the video and gifs⬇️

[devogamer]

lamb and goat

[hinamie]

bunch of portraits

[caramelldansenu]

[akeussel]

[beezii]

Sybil Pseudoregalia

[funnyjokespuns]

siffrin with a goat. because why not? i can draw whatever comes to my mind

[acoraxia]

Devil in your ear, telling you lies

[ Masterpost ]

[sports-brain]

Katie Ledecky 🇺🇸 2024 Olympic 1500m Freestyle Champion, Olympic Record Holder & the first female swimmer to win Gold Medals at four different Olympic Games.

[devogamer]

goat

[dipndotz]

rhe face i make when no fjords

[doodlefurry6]

Goat : Why is HE alive?! Lamb: ........ :3

I'm getting out of idea what to draw for cotl

[retrogamingblog2]

[anemonet]

this bad boy can fit so much sick symbolisms

[yquepasa]

Andrew Minyard coded