#remote work

[animentality]

[zegalba]

[mostlysignssomeportents]

Return to office and dying on the job

Denise Prudhomme's bosses at Wells Fargo insisted that the in-person camaraderie of their offices warranted a mandatory return-to-office policy, but when she died at her desk in her Tempe, AZ office, no one noticed for four days.

That was in August. Now, Wells Fargo United has published a statement on her death, one that vibrates with anger at the callously selective surveillance that Wells Fargo inflicts on its workforce:

https://www.reddit.com/r/WellsFargoUnited/comments/1fnp9fa/please_print_and_take_to_your_managersite_leader/

The union points out that Wells Fargo workers are subjected to continuous, fine-grained on-the-job surveillance from a variety of bossware tools that count their keystrokes and create tables of the distancess their mice cross each day:

https://pluralistic.net/2021/02/24/gwb-rumsfeld-monsters/#bossware

Wells Fargo's message to its workforce is, "You can't be trusted," a policy that Wells Fargo doubled down on with its Return to Office mandate. Return to Office is often pitched as a chance to improve teamwork, communication, and human connection with your co-workers, and there's no arguing with the idea that spending some time in person with people can help improve working relationships (I attended a week-long, all-hands, staff retreat for EFF earlier this month and it was fantastic, primarily due to its in-person nature).

But our bosses don't want us back in the office because they enjoy our company, nor because they're so excited about having hired such a swell bunch of folks and can't wait to see how we all get along together. As John Quiggin writes, the biggest reason to force us back to the office is to get a bunch of us to quit:

https://www.theguardian.com/commentisfree/2024/sep/26/in-their-plaintive-call-for-a-return-to-the-office-ceos-reveal-how-little-they-are-needed

As one of Musk's toadies put it in a private message before the Twitter takeover, "Sharpen your blades boys. 2 day a week Office requirement = 20% voluntary departures":

https://techcrunch.com/2022/09/29/elon-musk-texts-discovery-twitter/

The other reason to spy on us is because they don't trust us. Remember all the panic about "quiet quitting" and "no one wants to work"? Bosses' hypothesis was that eking out a bare minimum living on from a couple of small-dollar covid stimulus checks was preferable to working for them for a full paycheck.

Every accusation is a a confession. When your boss tells you that he thinks that you can't be trusted to do a good job without total, constant surveillance, he's really saying, "I only bother to do my CEO job when I'm afraid of getting fired':

https://pluralistic.net/2024/04/19/make-them-afraid/#fear-is-their-mind-killer

As Wells Fargo United notes, Wells Fargo employees like Denise Prudhomme are spied on from the moment they set foot in the building until the moment they clock out (and sometimes the spying continues when you're off the clock):

Wells Fargo monitors our every move and keystroke using remote, electronic technologies—purportedly to evaluate our productivity—and will fire us if we are caught not making enough keystrokes on our computers.

The Arizona Republic coverage notes further that Prudhomme had to log her comings and goings from the Wells Fargo offices with a badge, so Wells Fargo could see that Prudhomme had entered the premises four days before, but hadn't left:

https://www.azcentral.com/story/news/local/tempe-breaking/2024/09/23/wells-fargo-employees-union-responds-death-tempe-woman/75352015007/

Wells Fargo has mandated in-person working, even when that means crossing a state line to be closer to the office. They've created "hub cities" where workers are supposed to turn up. This may sound convivial, but Prudhomme was the only member of her team working out of the Tempe hub, so she was being asked to leave her home, travel long distances, and spend her days in a distant corner of the building where no one ventured for periods of (at least) four days at a time.

Bosses are so convinced that they themselves would goof off if they could that they fixate on forcing employees to spend their days in the office, no matter what the cost. Back in March 2020, Charter CEO Tom Rutledge – then the highest-paid CEO in America – instituted a policy that every back office staffer had to work in person at his call centers. This was the most deadly phase of the pandemic, there was no PPE to speak of, we didn't understand transmission very well, and vaccines didn't exist yet. Charter is a telecommunications company and it was booming as workers across America upgraded their broadband so they could work from home, and the CEO's response was to ban remote work. His customer service centers were superspreading charnel houses:

https://pluralistic.net/2020/03/18/diy-tp/#sociopathy

That Wells Fargo would leave a dead employee at her desk for four days is par for the course for the third-largest commercial bank in America. This is Wells Fargo, remember, the company that forced its low-level bank staff to open two million fake accounts in order to steal from their customers and defraud their shareholders, then fired and blackballed staff who complained:

https://www.npr.org/sections/thetwo-way/2016/09/26/495454165/ex-wells-fargo-employees-sue-allege-they-were-punished-for-not-breaking-law

The executive who ran that swindle got a $125 million bonus:

https://www.nakedcapitalism.com/2016/09/wells-fargo-ceos-teflon-don-act-backfires-at-senate-hearing-i-take-full-responsibility-means-anything-but.html

And the CEO got $200 million:

https://money.cnn.com/2016/09/21/investing/wells-fargo-fired-workers-retaliation-fake-accounts/index.html

It's not like Wells Fargo treats its workers badly but does well by everyone else. Remember, those fake accounts existed as part of a fraud on the company's investors. The company went on to steal $76m from its customers on currency conversions. They also foreclosed on customers who were up to date on their mortgages, seizing and selling off all their possessions. They argued that when bosses pressured tellers into forging customers on fraudulent account-opening paperwork, that those customers had lost their right to sue, since the fraudulent paperwork had a binding arbitration clause. When they finally agreed to pay restitution to their victims, they made the payments opt-in, ensuring that most of the millions of people they stole from would never get their money back.

They stole millions with fraudulent "home warranties." They stole millions from small businesses with fake credit-card fees. They defrauded 800,000 customers through an insurance scam, and stole 25,000 customers' cars with illegal repos. They led the pre-2008 pack on mis-selling deceptive mortgages that blew up and triggered the foreclosure epidemic. They loaned vast sums to Trump, who slashed their taxes, and then they fired 26.000 workers and did a $40.6B stock buyback. They stole 525 homes from mortgage borrowers and blamed it on a "computer glitch":

https://pluralistic.net/2021/09/29/jubilance/#too-big-to-jail

Given all this, two things are obvious: first, if anyone is going to be monitored for crimes, fraud and scams, it should be Wells Fargo, not its workers. Second, Wells Fargo's surveillance system exists solely to terrorize workers, not to help them. As Wells Fargo United writes:

We demand improved safety precautions that are not punitive or cause further stress for employees. The solution is not more monitoring, but ensuring that we are all connected to a supportive work environment instead of warehoused away in a back office.

Tor Books as just published two new, free LITTLE BROTHER stories: VIGILANT, about creepy surveillance in distance education; and SPILL, about oil pipelines and indigenous landback.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/09/27/sharpen-your-blades-boys/#disciplinary-technology

[dispatchesfromtheclasswar]

[macmanx]

Unispace found that nearly half (42%) of companies with return-to-office mandates witnessed a higher level of employee attrition than they had anticipated. And almost a third (29%) of companies enforcing office returns are struggling with recruitment. In other words, employers knew the mandates would cause some attrition, but they weren’t ready for the serious problems that would result.

Meanwhile, a staggering 76% of employees stand ready to jump ship if their companies decide to pull the plug on flexible work schedules, according to the Greenhouse report. Moreover, employees from historically underrepresented groups are 22% more likely to consider other options if flexibility comes to an end.

[ayeforscotland]

This is just straight up propaganda at this point. What utter fucking nonsense.

[insummerigrieve]

𓇼𓏲*ੈ✩‧₊˚The week is almost over. Hang on.

[breelynnxoxoxoxo]

Honestly Thought I Would Be Working Remote? 💋💋💋

[animentality]

[salmonella-destroyer-of-worlds]

[victusinveritas]

Anyone who says office life is better than working from home is, with a few exceptions, lying through their teeth or they have an unpleasant home life and are trying to make everyone else suffer for it.

[justinspoliticalcorner]

Dave Jamieson at HuffPost:

President-elect Donald Trump said Monday that he plans to fire federal employees who continue to telework rather than show up in person at government agencies. “If people don’t come back to work, come back into the office, they’re going to be dismissed,” Trump said in a press conference at his Mar-a-Lago club in Palm Beach, Florida. Trump and his advisers have said they want to institute mass layoffs in the federal workforce and will strip away remote work options so that people quit. But firing federal employees for working from home is easier said than done, since many federal union contracts allow for remote or hybrid work schedules. The incoming president lashed out at such arrangements and appeared to reference a new deal reached between the Social Security Administration and the union representing more than 40,000 employees. Social Security Commissioner Martin O’Malley, an appointee of President Joe Biden, recently agreed to a contract that extends telework scheduling into 2029, Bloomberg reported.

[...] Like other workplaces, many federal agencies instituted remote work during the pandemic and have not fully returned to in-office scheduling. A lot of workers cherish the flexibility, so their unions have been trying to lock in hybrid arrangements in their collective bargaining agreements. The president-elect’s new “Department of Government Efficiency,” an advisory body run by Trump allies Elon Musk and Vivek Ramaswamy, is already recommending remote scheduling be taken away. Musk and Ramaswamy have openly said the aim is to prompt federal workers to resign. (Editor’s note: Ramaswamy owns a stake in HuffPost’s parent company, BuzzFeed.) “Requiring federal employees to come to the office five days a week would result in a wave of voluntary terminations that we welcome: If federal employees don’t want to show up, American taxpayers shouldn’t pay them for the Covid-era privilege of staying home,” the pair recently wrote in The Wall Street Journal.

Deluded fascist lunatic Donald Trump endorses firings of government employees who refuse to return to in-person office work.

This is nothing more than an attack on workers’ rights and tool to erode morale at work.

[businessmemes]

if you need to take home a portable data telecomputer for weekend work, please fill out Form D1M Reverse Forward / 000 *cat symbol* and return in infiniplicate to Audrey K. on floor 11 in the Kobalt Wing of the Zanzibar Sector 75 days prior.

[teal-sharky]

I've been spending too much time in too long work calls (now living fully WFH) and I really wish I could have all the Zoom/meet.google pages safetied to never ever Screen Share without this kind of physical switch

[incognitopolls]

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