#customer transformation ai

[incorporationai]

AI Ultimate training for Analysts, Engineers & Developers

AI Ultimate is the leading virtual agent platform, helping global brands scale their customer support with artificial intelligence. Using NLP, our Intelligent Virtual Assistant automates customer conversations and repetitive processes. This enables great support experiences around the clock - via chat, email and social.

Artificial intelligence (AI) is transforming everything, from the way we work to the way we handle customers and design their experiences. The business benefits of AI, however, are often elusive as emphasis continues to fall on the technology rather than the business outcomes it enables.

Yet AI can simplify the experience for both the customer and the contact center administrator

Automate and optimize every aspect of your customer support to cut costs, maximize productivity, and provide joyful customer experiences across any text-based communication channel. Save with support automation. Seamless CRM integration. Human-like AI built in-house. Support in 109 languages.

[hiibentley]

Is this beauty or what???

[un-pearable]

many questions from my brief transformers interlude. the latest being how do they have license plates

[mtariqniaz]

The Transformative Benefits of Artificial Intelligence

Title: The Transformative Benefits of Artificial Intelligence Artificial Intelligence (AI) has emerged as one of the most revolutionary technologies of the 21st century. It involves creating intelligent machines that can mimic human cognitive functions such as learning, reasoning, problem-solving, and decision-making. As AI continues to advance, its impact is felt across various industries and…

[jonah-miles-smith]

Transforming STM and Educational Content Distribution with End-to-End Digital Publishing

In today’s fast-paced, technology-driven world, the need for streamlined, efficient, and innovative solutions in digital publishing is more critical than ever. For sectors like STM (Science, Technology, and Medicine) and education, digital publishing plays a pivotal role in disseminating information, fostering learning, and supporting research and knowledge sharing. End-to-end digital publishing solutions have emerged as an essential tool for organizations, providing a comprehensive approach to creating, managing, and distributing digital content effectively.

What Are End-to-End Digital Publishing Solutions?

End-to-end digital publishing solutions refer to a complete system that supports the entire lifecycle of content creation, management, and distribution. These solutions incorporate tools, platforms, and technologies that allow publishers to handle everything from content creation to the final output, whether it’s in the form of eBooks, journals, interactive content, or educational materials. These solutions are designed to cater to the specific needs of industries like STM and education, where accuracy, speed, and accessibility are paramount.

Key Components of End-to-End Digital Publishing Solutions

Content Creation The foundation of any digital publishing effort begins with content creation. For STM and educational publishers, content can range from research articles, journals, textbooks, and online courses, to multimedia-rich educational resources. Advanced tools for content creation include word processors, LaTeX integration, image editing tools, and video creation platforms. Content can be created by multiple authors across different geographical locations, with integrated cloud collaboration tools that enable real-time updates and feedback.

Content Management and Collaboration Managing a large volume of content is no easy task, especially when content is continuously being updated, reviewed, or revised. A centralized content management system (CMS) allows publishers to track and manage content, ensuring a seamless workflow between authors, editors, and production teams. Collaboration tools within a CMS are particularly useful in the STM field, where multiple experts often need to provide feedback and make revisions. Educational publishers benefit similarly, as multiple stakeholders—teachers, instructional designers, and technologists—can collaborate on the content and structure of materials.

Metadata and SEO Optimization For STM and educational publishers, metadata plays a crucial role in ensuring that digital content is easily discoverable by readers, researchers, and students. An end-to-end publishing solution incorporates metadata management, which ensures that each piece of content is properly tagged, categorized, and searchable. This is vital for STM publishers, whose content needs to be highly accurate and discoverable for research purposes. Additionally, SEO optimization ensures that educational content reaches the right audience via search engines.

Content Formatting and Conversion The next step in the digital publishing process is formatting and conversion. For STM publishers, content needs to be formatted for various platforms such as academic journals, PDFs, or eBooks. Educational content may need to be converted into e-learning modules or interactive PDFs. End-to-end solutions automate the conversion process into multiple formats while ensuring the integrity of the content remains intact. This is especially important in STEM, where visual clarity and data accuracy are critical.

Interactive and Multimedia Integration Modern digital publishing in education requires the integration of multimedia elements such as video lectures, interactive quizzes, and virtual labs. These elements engage learners and enhance the learning experience. In STM, interactive graphs, datasets, and simulations are often embedded into content to allow readers to interact with complex information. End-to-end solutions support seamless integration of these multimedia elements, providing educational content with interactivity and engagement while maintaining scientific accuracy.

Digital Distribution Once content is created, managed, and formatted, the next step is distribution. An end-to-end digital publishing solution ensures that content is accessible across various digital platforms—websites, mobile apps, learning management systems (LMS), and even e-commerce platforms. For STM publishers, digital libraries and repositories (such as PubMed and JSTOR) are essential for distributing research and scholarly work to global audiences. Educational publishers rely on distribution through e-learning platforms, school portals, and academic bookstores to reach students and instructors.

Analytics and Reporting Analytics and reporting are key components of a comprehensive publishing solution. By integrating real-time data and user analytics, STM and educational publishers can assess how their content is being consumed, identify popular articles or textbooks, and gather feedback on how educational materials are helping students learn. This data-driven approach allows publishers to refine their offerings, improve user engagement, and better serve their target audience.

Monetization and Licensing For both STM and educational publishers, monetization plays a significant role in the digital publishing process. End-to-end solutions incorporate tools for subscription management, pay-per-view access, licensing, and rights management. For STM publishers, this can involve licensing research papers, journals, or patents, while educational publishers might offer paid course content, digital textbooks, or training modules. These systems help streamline revenue generation through content while ensuring compliance with intellectual property laws.

The Benefits of End-to-End Digital Publishing Solutions for STM and Education

Improved Efficiency and Workflow By integrating all stages of the publishing process into one unified solution, publishers can automate repetitive tasks, reduce manual intervention, and speed up the time it takes to publish new content. This results in faster distribution of research findings, educational materials, and academic publications.

Scalability As both the STM and education sectors continue to expand digitally, scalability is critical. End-to-end solutions are designed to grow alongside these industries, accommodating the increasing volume of content, users, and platforms. They can easily handle a growing repository of research papers, educational materials, and multimedia content.

Enhanced Accessibility Accessibility is a core value in both education and scientific communication. End-to-end solutions ensure that content is easily accessible to users across the globe, regardless of their device, location, or internet connection. These platforms also offer features like text-to-speech, closed captioning, and language localization, making content more inclusive.

Data-Driven Insights Analytics features integrated into digital publishing solutions help publishers track content performance and make data-driven decisions to optimize their offerings. Understanding how users interact with content allows STM and educational publishers to refine their strategies, improve engagement, and enhance the quality of their resources.

Cost-Effective Solutions Traditional publishing methods often require heavy investment in printing, distribution, and physical storage. By going digital, publishers reduce these costs significantly. An end-to-end digital publishing solution streamlines the process, leading to cost-effective solutions for both content creation and distribution.

Conclusion

In the rapidly evolving world of STM and education publishing, end-to-end digital publishing solutions are essential for staying competitive and relevant. By providing a comprehensive framework for content creation, management, distribution, and monetization, these solutions offer organizations the tools they need to meet the demands of their audiences and stay ahead of the curve. Whether it’s streamlining research distribution, enhancing e-learning experiences, or driving engagement, end-to-end solutions are key to the future of digital publishing in these industries.

[wizzy-ai-powered-site-search]

Learn How Wizzy’s Complimentary UI/UX Design Enhances Search Experiences - Wizzy.ai

Discover how Wizzy's complimentary UI/UX design transforms search experiences, offering faster, intuitive, and more engaging interactions. Learn how enhanced web design improves user satisfaction, boosts conversions, and delivers exceptional search results tailored to your needs.

[gagande]

PureCode software reviews | Combining transform functions

By combining transform functions such as rotate and skew, you can create more intricate and controlled shape distortions, enhancing the element’s orientation and size customization.

[websyn]

Enhancing Customer Experiences with Microsoft Power Apps and SAP Integration

In today's fast-paced business environment, customer experience is a key differentiator for successful enterprises. With businesses striving for seamless operations, both Microsoft Power Apps and SAP stand at the forefront of providing solutions that integrate cutting-edge technology with customer-centric strategies. This combination enhances the way businesses interact with customers, streamlining processes, and improving outcomes across industries.

Understanding the Power of Integration

Microsoft Power Apps enables businesses to quickly build custom applications that cater to specific operational needs, without the need for extensive coding knowledge. Its versatility allows for the creation of apps that can address everything from data entry and analysis to workflow automation. Meanwhile, SAP, with its robust suite of enterprise solutions, excels in areas such as enterprise resource planning (ERP), supply chain management, and customer relationship management (CRM).

When these two powerful tools integrate, businesses can bridge the gap between data and action. By connecting Power Apps with SAP systems, companies can ensure that customer-facing apps have real-time access to critical data, such as inventory levels, order status, and customer information. This integration empowers teams to deliver timely and relevant services, all while maintaining a single source of truth across various departments.

Enhancing Efficiency and Personalisation

One of the key benefits of integrating Microsoft Power Apps with SAP is the enhanced ability to personalise customer experiences. By leveraging SAP's customer data and insights, businesses can develop custom applications in Power Apps that are tailored to specific customer needs, enabling faster responses and more relevant interactions.

For example, sales teams can use Power Apps integrated with SAP CRM to track customer preferences, purchase history, and feedback. This data can be used to provide personalised recommendations or alerts on new products, improving customer satisfaction and boosting sales opportunities.

Streamlining Operations and Improving Decision-Making

Integrating Power Apps with SAP doesn't just enhance customer experiences but also improves operational efficiency. With seamless connectivity between systems, businesses can reduce manual work, eliminate data silos, and increase productivity across teams. For instance, service teams can access up-to-date information on customer orders, inventory status, and delivery timelines through a single application. This not only enhances the speed of decision-making but also ensures that customers receive accurate, real-time information, enhancing trust and loyalty.

Furthermore, the integration provides businesses with powerful analytics capabilities. Power Apps can pull data from SAP to deliver actionable insights, helping leaders make informed decisions that directly impact customer satisfaction. This data-driven approach enables companies to stay ahead of customer demands and adapt to changing market conditions swiftly.

Key Benefits for Businesses

Improved Customer Engagement: The seamless flow of information between Power Apps and SAP ensures that customer-facing teams have the most accurate and up-to-date data at their fingertips. This results in better engagement, faster issue resolution, and more meaningful interactions.

Operational Efficiency: Automating workflows, reducing manual processes, and accessing data in real-time helps businesses streamline operations, reduce errors, and deliver superior customer service.

Data-Driven Decisions: By integrating Power Apps with SAP, businesses can unlock powerful insights from customer data, leading to more informed decisions, personalized services, and enhanced customer satisfaction.

Scalability and Flexibility: Both Microsoft Power Apps and SAP are scalable solutions, which means businesses can start small and gradually expand their applications as their needs grow. This makes them ideal for businesses looking for a flexible solution to enhance customer experiences.

Conclusion

Integrating Microsoft Power Apps with SAP systems offers businesses a dynamic way to improve customer experiences. By leveraging real-time data, businesses can deliver more personalised, timely, and effective services, ultimately leading to enhanced customer satisfaction and loyalty. With the ability to streamline operations and provide actionable insights, this integration empowers businesses to stay competitive in a rapidly evolving market. As customer expectations continue to rise, solutions like these will be essential in ensuring that companies remain responsive, relevant, and customer-centric.

[jcmarchi]

Generative AI: Disparities between C-suite and practitioners

New Post has been published on https://thedigitalinsider.com/generative-ai-disparities-between-c-suite-and-practitioners/

Generative AI: Disparities between C-suite and practitioners

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A report by Publicis Sapient sheds light on the disparities between the C-suite and practitioners, dubbed the “V-suite,” in their perceptions and adoption of generative AI.

The report reveals a stark contrast in how the C-suite and V-suite view the potential of generative AI. While the C-suite focuses on visible use cases such as customer experience, service, and sales, the V-suite sees opportunities across various functional areas, including operations, HR, and finance.

Risk perception

The divide extends to risk perception as well. Fifty-one percent of C-level respondents expressed more concern about the risk and ethics of generative AI than other emerging technologies. In contrast, only 23 percent of the V-suite shared these worries.

Simon James, Managing Director of Data & AI at Publicis Sapient, said: “It’s likely the C-suite is more worried about abstract, big-picture dangers – such as Hollywood-style scenarios of a rapidly-evolving superintelligence – than the V-suite.”

The report also highlights the uncertainty surrounding generative AI maturity. Organisations can be at various stages of maturity simultaneously, with many struggling to define what success looks like. More than two-thirds of respondents lack a way to measure the success of their generative AI projects.

Navigating the generative AI landscape

Despite the C-suite’s focus on high-visibility use cases, generative AI is quietly transforming back-office functions. More than half of the V-suite respondents ranked generative AI as extremely important in areas like finance and operations over the next three years, compared to a smaller percentage of the C-suite.

To harness the full potential of generative AI, the report recommends a portfolio approach to innovation projects. Leaders should focus on delivering projects, controlling shadow IT, avoiding duplication, empowering domain experts, connecting business units with the CIO’s office, and engaging the risk office early and often.

Daniel Liebermann, Managing Director at Publicis Sapient, commented: “It’s as hard for leaders to learn how individuals within their organisation are using ChatGPT or Microsoft Copilot as it is to understand how they’re using the internet.”

The path forward

The report concludes with five steps to maximise innovation: adopting a portfolio approach, improving communication between the CIO’s office and the risk office, seeking out innovators within the organisation, using generative AI to manage information, and empowering team members through company culture and upskilling.

As generative AI continues to evolve, organisations must bridge the gap between the C-suite and V-suite to unlock its full potential. The future of business transformation lies in harnessing the power of a decentralised, bottom-up approach to innovation.

See also: EU introduces draft regulatory guidance for AI models

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.

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Tags: ai, artificial intelligence, enterprise, genai, generative ai, report, research, study

[dtc-infotech]

In the fast-paced world of manufacturing, staying ahead of the curve requires embracing cutting-edge technologies that can enhance efficiency, productivity, and quality. Among these technologies, computer vision stands out as a powerful tool that revolutionizes various aspects of the manufacturing process. From quality control to predictive maintenance, computer vision offers a multitude of use cases that empower manufacturers to optimize operations and drive innovation.

For more information :https://lnkd.in/d4J6_-7w

[familythings]

Microsoft Empowers Customers to Build AI Agents for Routine Tasks

Microsoft is gearing up to let its customers create their own AI agents next month, and it’s a big deal! This is a total game changer from the usual chatbots. These new agents will need very little human help, which means businesses can breeze through their usual tasks a lot faster. What Are Autonomous AI Agents? Unlike basic chatbots that just answer specific questions, these cool autonomous…

[ai-innova7ions]

Transform Ideas to Reality with Murf Speech Gen 2!

Murf AI has made significant strides in AI voice technology with the launch of Murf Speech Gen 2, its most advanced and customizable speech model to date. This innovative model represents a leap forward by merging human-like realism with advanced customization capabilities, catering to the sophisticated needs of enterprises.

In this video, we explore how users can transform ideas and concepts into reality using this cutting-edge technology. Join us as we delve into what solidifies Murf AI as a tech powerhouse and its commitment to pushing the boundaries of ethical AI voiceover technology.

#MurfAI #VoiceTechnology

[wizzy-ai-powered-site-search]

Learn How Wizzy’s Complimentary UI/UX Design Enhances Search Experiences - Wizzy.ai

Discover how Wizzy's complimentary UI/UX design transforms search experiences, offering faster, intuitive, and more engaging interactions. Learn how enhanced web design improves user satisfaction, boosts conversions, and delivers exceptional search results tailored to your needs.

[ajmishra]

Dominating the Market with Cloud Power

Explore how leveraging cloud technology can help businesses dominate the market. Learn how cloud power boosts scalability, reduces costs, enhances innovation, and provides a competitive edge in today's digital landscape. Visit now to read more: Dominating the Market with Cloud Power

[spinnrblog]

Vengo AI boosts sales and streamlines customer engagement, leveraging advanced digital assistants to create personalized, efficient, and engaging client interactions. Read more: https://t.ly/hnyP1