#custom approach

[taoofbill]

[dailymanners]

When entering any place of business, such as a store or restaurant, if a staff member greets you, then acknowledge them and greet them back.

Although for many jobs it's a required part of their job to greet you, especially retail workers, receptionists, and restaurant workers to name a few, that doesn't make it feel any less dehumanizing to say "Hello!" to another human being only for them to ignore you. Acknowledging staff members and greeting them back is important for acknowledging their humanity, they are, after all, a human being, and not an automated machine.

This is also important when going to check out at a store. If you approach the cash register, and the cashier greets you, you should acknowledge them and greet them back. Cashiers already have to deal with being dehumanized enough. The least you can do is help humanize them by acknowledging them when they greet you and speak to you.

[pigeonstab]

Dream's throat hurts all the time from keeping his voice higher pitched than it actually is

[justabiteofspite]

I honestly don't get the spawn vs ascended debate when we really should all be coming together to shame those who think it's "unrealistic" that Astarion could fall in love with default dragonborn Durge on account of that Durge "not being attractive."

Like, I'm sorry, but are you fucking high? In what world is Default Durge not peak sex appeal? Big, tall, muscley thicc ass man who can barely run because he's so caked up with a deep, haunted voice struggling to overcome the darkness within himself all while looking like he could bite Cazador's head off in one satisfying crunch? You're telling me Astarion wouldn't be speed running that romance arc to climb him like a tree? Like that wet pathetic cat man looking for protection and attention wouldn't be the president, vice president, and treasurer of the "Top That Nice But Kind of Disturbed Hot Lizard" club?

Get fucking real.

[mariocki]

Gareth Thomas returns - still running a car hire service, now inexplicably called Tom Lewis - in Public Eye: The Bankrupt (6.1, Thames, 1972)

[rovermcfly]

okay so when I said "I'm taking this side gig as a museum tour guide to get my foot in the door and try to enter that field" I just said that so people would stop asking me what I'm gonna do with my life. I didn't think I would ACTUALLY be offered a proper job at the museum to do in combination with the tours so I can finally quit my current retail job. I thought I was lying when I said that! I didn't think I was manifesting!

[mwagneto]

i love budapest so much man..... i don't want to leave

[carlyraejepsans]

for real WHERE does the idea that [utdr humans] are nongendered so that "you can project on them" come from. their literal character arcs are about NOT being a blank slate to be filled in by the audience

i think i understand the assumption on some level for undertale, because there is a very intentional effort to make you identify with the "player character" in order to make your choices feel like your own (the beating heart of undertale's metanarrative lies in giving you an alternative path to violence against its enemies after all, and whether you're still willing to persue it for your own selfish reasons. YOUR agency is crucial).

of course, the cardinal plot twist of the main ending sweeps the rug from under your feet on that in every way, and frisk's individuality becomes, in turn, a tool to further UT's OTHER main theme: completionism as a form of diegetic violence within the story. replaying the game would steal frisk's life and happy ending from them for our own perverse sentimentality, emotionally forcing our hand away from the reset button.

i think their neutrality absolutely aids in that immersion. but also, there's this weird attitude by (mostly) cis fans where it being functional within the story makes it... somehow "editable" and "up to the player" as well? which is gross and shows their ass on how they approach gender neutrality in general lol.

but also like. there's plenty of neutral, non PCharacters in undertale and deltarune. even when undertale was just an earthbound fangame and the player immersion metanarrative was completely absent, toby still described frisk as a "young, androgynous person". sometimes characters are just neutral by design. it's not that hard to understand lol.

anyone who makes this argument for kris deltarune is braindead. nothing else to say about it.

[highly-opinionated-nerd]

If I were a Jedi, I'd put a wiimote wrist strap on my lightsaber. Nonnegotiable. That thing is my main source of both offense and defense and I'm NOT about to risk dropping it in the middle of needing it

[caspersscareschool]

he literally sews his kids stupid little outfits from scratch does anyone even fucking care

[nygmatic-wound]

the statement “tattoos shouldn’t be allowed in the workplace” is so weird to me. like yeah tattoos are definitely still considered a taboo thing but i keep getting compliments on my tattoos while i’m at work. i’ve never once had negative comments about them. and that makes me really happy

[jcmarchi]

Ganesh Shankar, CEO & Co-Founder of Responsive – Interview Series

New Post has been published on https://thedigitalinsider.com/ganesh-shankar-ceo-co-founder-of-responsive-interview-series/

Ganesh Shankar, CEO & Co-Founder of Responsive – Interview Series

Ganesh Shankar, CEO and Co-Founder of Responsive, is an experienced product manager with a background in leading product development and software implementations for Fortune 500 enterprises. During his time in product management, he observed inefficiencies in the Request for Proposal (RFP) process—formal documents organizations use to solicit bids from vendors, often requiring extensive, detailed responses. Managing RFPs traditionally involves multiple stakeholders and repetitive tasks, making the process time-consuming and complex.

Founded in 2015 as RFPIO, Responsive was created to streamline RFP management through more efficient software solutions. The company introduced an automated approach to enhance collaboration, reduce manual effort, and improve efficiency. Over time, its technology expanded to support other complex information requests, including Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and security questionnaires.

Today, as Responsive, the company provides solutions for strategic response management, helping organizations accelerate growth, mitigate risk, and optimize their proposal and information request processes.

What inspired you to start Responsive, and how did you identify the gap in the market for response management software?

My co-founders and I founded Responsive in 2015 after facing our own struggles with the RFP response process at the software company we were working for at the time. Although not central to our job functions, we dedicated considerable time assisting the sales team with requests for proposals (RFPs), often feeling underappreciated despite our vital role in securing deals. Frustrated with the lack of technology to make the RFP process more efficient, we decided to build a better solution.  Fast forward nine years, and we’ve grown to nearly 500 employees, serve over 2,000 customers—including 25 Fortune 100 companies—and support nearly 400,000 users worldwide.

How did your background in product management and your previous roles influence the creation of Responsive?

As a product manager, I was constantly pulled by the Sales team into the RFP response process, spending almost a third of my time supporting sales instead of focusing on my core product management responsibilities. My two co-founders experienced a similar issue in their technology and implementation roles. We recognized this was a widespread problem with no existing technology solution, so we leveraged our almost 50 years of combined experience to create Responsive. We saw an opportunity to fundamentally transform how organizations share information, starting with managing and responding to complex proposal requests.

Responsive has evolved significantly since its founding in 2015. How do you maintain the balance between staying true to your original vision and adapting to market changes?

First, we’re meticulous about finding and nurturing talent that embodies our passion – essentially cloning our founding spirit across the organization. As we’ve scaled, it’s become critical to hire managers and team members who can authentically represent our core cultural values and commitment.

At the same time, we remain laser-focused on customer feedback. We document every piece of input, regardless of its size, recognizing that these insights create patterns that help us navigate product development, market positioning, and any uncertainty in the industry. Our approach isn’t about acting on every suggestion, but creating a comprehensive understanding of emerging trends across a variety of sources.

We also push ourselves to think beyond our immediate industry and to stay curious about adjacent spaces. Whether in healthcare, technology, or other sectors, we continually find inspiration for innovation. This outside-in perspective allows us to continually raise the bar, inspiring ideas from unexpected places and keeping our product dynamic and forward-thinking.

What metrics or success indicators are most important to you when evaluating the platform’s impact on customers?

When evaluating Responsive’s impact, our primary metric is how we drive customer revenue. We focus on two key success indicators: top-line revenue generation and operational efficiency. On the efficiency front, we aim to significantly reduce RFP response time – for many, we reduce it by 40%. This efficiency enables our customers to pursue more opportunities, ultimately accelerating their revenue generation potential.

How does Responsive leverage AI and machine learning to provide a competitive edge in the response management software market?

We leverage AI and machine learning to streamline response management in three key ways. First, our generative AI creates comprehensive proposal drafts in minutes, saving time and effort. Second, our Ask solution provides instant access to vetted organizational knowledge, enabling faster, more accurate responses. Third, our Profile Center helps InfoSec teams quickly find and manage security content.

With over $600 billion in proposals managed through the Responsive platform and four million Q&A pairs processed, our AI delivers intelligent recommendations and deep insights into response patterns. By automating complex tasks while keeping humans in control, we help organizations grow revenue, reduce risk, and respond more efficiently.

What differentiates Responsive’s platform from other solutions in the industry, particularly in terms of AI capabilities and integrations?

Since 2015, AI has been at the core of Responsive, powering a platform trusted by over 2,000 global customers. Our solution supports a wide range of RFx use cases, enabling seamless collaboration, workflow automation, content management, and project management across teams and stakeholders.

With key AI capabilities—like smart recommendations, an AI assistant, grammar checks, language translation, and built-in prompts—teams can deliver high-quality RFPs quickly and accurately.

Responsive also offers unmatched native integrations with leading apps, including CRM, cloud storage, productivity tools, and sales enablement. Our customer value programs include APMP-certified consultants, Responsive Academy courses, and a vibrant community of 1,500+ customers sharing insights and best practices.

Can you share insights into the development process behind Responsive’s core features, such as the AI recommendation engine and automated RFP responses?

Responsive AI is built on the foundation of accurate, up-to-date content, which is critical to the effectiveness of our AI recommendation engine and automated RFP responses. AI alone cannot resolve conflicting or incomplete data, so we’ve prioritized tools like hierarchical tags and robust content management to help users organize and maintain their information. By combining generative AI with this reliable data, our platform empowers teams to generate fast, high-quality responses while preserving credibility. AI serves as an assistive tool, with human oversight ensuring accuracy and authenticity, while features like the Ask product enable seamless access to trusted knowledge for tackling complex projects.

How have advancements in cloud computing and digitization influenced the way organizations approach RFPs and strategic response management?

Advancements in cloud computing have enabled greater efficiency, collaboration, and scalability. Cloud-based platforms allow teams to centralize content, streamline workflows, and collaborate in real time, regardless of location. This ensures faster turnaround times and more accurate, consistent responses.

Digitization has also enhanced how organizations manage and access their data, making it easier to leverage AI-powered tools like recommendation engines and automated responses. With these advancements, companies can focus more on strategy and personalization, responding to RFPs with greater speed and precision while driving better outcomes.

Responsive has been instrumental in helping companies like Microsoft and GEODIS streamline their RFP processes. Can you share a specific success story that highlights the impact of your platform?

Responsive has played a key role in supporting Microsoft’s sales staff by managing and curating 20,000 pieces of proposal content through its Proposal Resource Library, powered by Responsive AI. This technology enabled Microsoft’s proposal team to contribute $10.4 billion in revenue last fiscal year. Additionally, by implementing Responsive, Microsoft saved its sellers 93,000 hours—equivalent to over $17 million—that could be redirected toward fostering stronger customer relationships.

As another example of  Responsive providing measurable impact, our customer Netsmart significantly improved their response time and efficiency by implementing Responsive’s AI capabilities. They achieved a 10X faster response time, increased proposal submissions by 67%, and saw a 540% growth in user adoption. Key features such as AI Assistant, Requirements Analysis, and Auto Respond played crucial roles in these improvements. The integration with Salesforce and the establishment of a centralized Content Library further streamlined their processes, resulting in a 93% go-forward rate for RFPs and a 43% reduction in outdated content. Overall, Netsmart’s use of Responsive’s AI-driven platform led to substantial time savings, enhanced content accuracy, and increased productivity across their proposal management operations.

JAGGAER, another Responsive customer, achieved a double-digit win-rate increase and 15X ROI by using Responsive’s AI for content moderation, response creation, and Requirements Analysis, which improved decision-making and efficiency. User adoption tripled, and the platform streamlined collaboration and content management across multiple teams.

Where do you see the response management industry heading in the next five years, and how is Responsive positioned to lead in this space?

In the next five years, I see the response management industry being transformed by AI agents, with a focus on keeping humans in the loop. While we anticipate around 80 million jobs being replaced, we’ll simultaneously see 180 million new jobs created—a net positive for our industry.

Responsive is uniquely positioned to lead this transformation. We’ve processed over $600 billion in proposals and built a database of almost 4 million Q&A pairs. Our massive dataset allows us to understand complex patterns and develop AI solutions that go beyond simple automation.

Our approach is to embrace AI’s potential, finding opportunities for positive outcomes rather than fearing disruption. Companies with robust market intelligence, comprehensive data, and proven usage will emerge as leaders, and Responsive is at the forefront of that wave. The key is not just implementing AI, but doing so strategically with rich, contextual data that enables meaningful insights and efficiency.

Thank you for the great interview, readers who wish to learn more should visit Responsive,

[cornsarts]

Make a terrible comic day apparently!!!!!! I did this on company time!!!!!

[knightposting]

Pro tip: if you've had green tea and didn't like it, consider brewing at a lower temperature than boiling water (165f is my go to) and for less time than black tea.

[felikatze]

so in the LN, Felt doesn't try to beat the shit out of Subaru for insulting her house.... Anime needed more fight scenes didnt it

[sopping-wet-cat-wizard]

Genuine question.

Is it still RPF if there's no romance? Does it have to be controversial to be considered RPF? Or is RPF by definition just sort of a catch-all term for sticking real people in any sort of medium?