Hey I don’t know who doesn’t know this yet but in my experience it’s a LOT of folks so here we go
Hey all! If at the end of a business interaction in which you are the consumer (checking out at the Home Depot, resolving an issue with customer support, etc), you are asked to take a survey to rate your experience
Please, please just do it if you can.
Not only that, but if you are satisfied with your consumer experience
Please
Go ahead and give the highest rating
“But why should I go out of my way to do a corporations research for them for free?”
I hear you asking, because I’m a magical fae creature (queer punk).
Well I’ll
Fucking
Tell you
Yes, obviously, these surveys are just a ploy to get consumer data without conducting actual paid research.
However.
Because of already high turnover rates, a bunch of these corporations use these metrics to measure how well they treat their floor employees.
In other words, these surveys are not only used for wringing out as much money from you as possible— they’re also used as an excuse to keep employees in a state of never being able to meet expectation.
Let me explain.
In [redacted company name that rhymes with Amiibo] we are…well, not so much <I>encouraged</I> as outright told to get as many people to take these surveys as possible. We have a goal metric to meet for percentages, and that metric raises every goddamn year. Right now it’s at 90%.
The ONLY kind of review that contributes to a rise in percentage is a five star review.
The ONLY way for employees to meet the BASELINE expectations is to have a perfect score on these reviews. And the only way to be recognized for it is to be mentioned by name in that survey.
Which means we have to not only push these surveys but ensure that consumers know to rate five stars
Because anything under five stars is seen by the boss as a negative experience
Of course, this metric standard is not at ALL made clear to the people taking the survey, so we’ll meaning people often put in 4 stars and a lovely comment, because that’s now star ratings are SUPPOSED TO FUCKING WORK
but instead, the company sees that as “well these guys aren’t doing enough”
I’ve seen entire departments have their staffing GUTTED after not meeting these metrics for long enough.
They’re used as an excuse not to pay employees more, and can be used as an excuse to terminate someone making waves
So next time you get a chance to survey your minimum wage cashier or garden associate
Please take the time to do so if you can, and just absolutely wreck their metrics with love pleaseandthankyou
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my girl advice is so nicki minaj coded and these bitches don’t like it 😒
BASICALLY- i said this
tw : suicide mention
AND THEY GOT MAD
“money isn’t everything” yes it is 😟 i know that bc look at the way i run to these gojo/toji sugar daddy fics 💀💀💀
idc if he’s toxic as fuck as long as i get the key to the benz and a birkin. why? bc i’m toxic too 💀
“baby i’ll kill myself if you leave.” “okay then do it” WHAT ARE YOU GONNA DO NOW ???
boohoo, baby. gimme the keys.
and the whole argument about “if he has a good character and no money, i’d stay with him rather than a rich asshole.” i want the rich asshole. how the fuck are you gonna survive ????
“i don’t need expensive trips and expensive restaurants.” huh- well i do 🤣
OH AND- if he’s giving you that BLUE BOX THAT SAY TIFFANY but he’s toxic as fuck, i know id be running back 😭😭 i am willing to get stuck in that cycle of this shitty man who spoils me so good. like yeah baby, i’ll leave unless you buy me that purse.
i’ve had my experience with a broke nice guy and lemme tell you- it’s NOT it. i tried to go for personality and kept telling myself that him being broke wasn’t that bad BUT IT IS 😃 i wasted 5 months of my life like that.
smd if you disagree bro 😭 mmm i’m probably much less compassionate but i know i don’t deserve any less 😹 and if you come in my inbox abt this suck my fat brown balls bitch
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