#Customer experience in retail

[visionboardstudio01]

Five Senses for Retail Marketing Strategies | Vision Board Studio

Boost customer engagement through multi-sensory activities is crucial in a competitive market. To encourage customers to spend more time in your stores retail marketing strategies are a handful to engage your customers’ senses using sensory elements in your retail stores. These senses are hearing, sight, touch, smell and taste. Let’s explore in this blog how merchandising companies can help with product merchandising. 

[kaitobromota]

miscellaneous nonsense

[binders-and-beanies]

I love when people’s argument for why they’re allowed to be mean to customer service workers is “I did my time in customer service” ah so you Do know how it works and you are choosing to be cruel even with that information! That is worse

[thepromiscuousfinger]

Shoutout to that one customer I had years ago who cried while I explained a product to her and told me that my "confident way of speaking sounded arrogant and made her feel uncomfortable."

Really hope you got some help and are doing better.

[murdoc]

if you told me two months ago id go from a 22/hr job to getting rejected for a floor position at cvs id never believe you.. and yet here we are

[katmajik]

happy labor day to all the customer service reps who have to take phone calls Like This ☝️

based on true stories from my adult store days, check out ᴡʜᴀᴛ’ꜱ ʏᴏᴜʀ ᴠɪʙᴇ? for more niche but nevertheless harrowing retail experiences

(plus! cutesy romance, demi/bi leads, millennial existential crises, music recs, and comically large beverages as a love language)

cover by @redbelles—open for commissions!

[vigilantejustice]

got a good grade in work today (sold $1300 worth of swimwear in a single transaction and the regional manager told my store manager to tell me she’s impressed)

[gamefaq]

being on reception at work the past few days has felt like a social experiment

[caricature-of-a-witch]

so yesterday at the theatre this woman arrived really late (like, really late, approaching an hour after the show had started), and I gave her the spiel of how we can only let latecomers in at specific times and she'll have to wait a few minutes, and gave her a rundown of the plot she'd missed

and then I stood with her at her entrance, in the dark bc we're behind the curtain that keeps the light out of the auditorium, waiting for the song to end so I can show her to her seat during the applause

there's maybe half a minute to go and suddenly this woman turns to me and says "I'm only so late bc everything got so chaotic. you see, I just got engaged --"

I prepare to say congratulations or something

"-- to my ex boyfriend --"

the congratulations are still coming, though with an added bit of surprise/confusion

"-- so before I came here I had to break up with my current boyfriend."

I don't know what my brain or face are doing but I'm pretty sure I gape at her for a moment and then go "okay I hope congratulations is still appropriate here...?"

and she assures me that oh yes absolutely it's a good thing after all! so ok at least she's happy. "My ex boyfriend is also the father of my child, after all, so" she adds, with the air of a woman expecting that to make everything she said so far make sense, and before I can react to that in any way I have to open the door and get her to her seat, knowing that I will never talk to her again and full of so incredibly many questions

[grusinskayas]

tumblr users want soooo bad to find a reason to call people losers pleaseeeee let tumblr users call strangers on the internet losers <3

[visionboardstudio01]

The Power of the Five Senses: Boosting Visual Merchandising | Vision Board Studio

Boost customer engagement through multi-sensory activities is crucial in a competitive market. Instead of overwhelming them with information and products, focus on creating an immersive brand experience with visual merchandising that allows them to connect with your brand on a deeper level.

To encourage customers to spend more time in your store, start by introducing them to new collections and engaging them with your latest offerings. This helps build an authentic connection with your brand. You are offering a welcoming atmosphere which will further enhance customer experience. Thoughtful presentation and personalized packaging can significantly boost brand interest and loyalty.

Here are some ideas to engage your customers’ senses through retail marketing strategies

Hearing: To improve customer’s shopping experience use music to influence the shopping environment. The right customer engagement strategies for selecting perfect playlists with slower rhythms and softer beats can create a relaxing atmosphere, encouraging customers to browse more leisurely.

Sight: Visual appeal is the first impression your client will encounter. Employ colours that complement your jewellery and are pleasing to the eye. The right colour schemes can guide attention to key products which are the main aspects of product merchandising. Additionally, effective lighting is crucial for showcasing jewellery, making it stand out and catch the eye.

Touch: The main aspect of retail merchandising is that products that are easily accessible and in their line of sight can enhance their tactile experience. Allowing customers to handle and try on jewellery can make it easier for them to influence purchasing decisions.

Smell: Leverage the strong link between scent and memory. A signature aroma can evoke emotional connections, enhancing brand recall and fostering customer loyalty.

Taste: Offer seasonal refreshments as a thoughtful touch. This reflects positively on your brand and creates a pleasant and memorable shopping experience. incorporating the taste factor as a part of the retail merchandising ideas can prove highly beneficial to retailers.

By thoughtfully incorporating these sensory elements, you can create a more engaging and memorable experience that stands out in a crowded market. Taking the services from experienced merchandising companies can help retailers come up with innovative retail strategies to increase sales turnover and retain new customers.

[ourflagmeansgayrights]

and yknow what. saying this as someone who has been in a work environment where i was ACTUALLY the only one who knew what i was doing and i was the only one capable of keeping things running, including the person who was technically in charge of me*:

even if izzy was right. even if izzy was the only one who kept ed's ship actually running. hell, even if lucius, pete, and wee john were actually slacking off when there was important things to be done!!

you do not effectively lead a team by yelling at them and telling everyone how useless they are and how much they suck. you don't get people to get off their ass and do their fucking job by screaming "BITCH" in their face. you don't!! get things done!!! if you just stand there and tell other people what to do!!!!!

*which is v much not the case w izzy and ed but i have seen this written into some fics, for some fucking reason

[proserpine-in-phases]

I hate how every job says they're looking for a person like this because I am none of those things? Where are the jobs willing to pay top dollar for an unmotivated unprofessional cold unpersonable non starter who is disorganized and pays very little attention to detail?

[noirineverysense]

oh my god theres a post going round that's like 'actually its not sex or drugs that make you not a loser it's working customer service bc it builds empathy' and no it doesn't i hate everyone forever

[silverislander]

wish i could just. work at a bookstore

[sunflowerwilds]

it's so weird. i don't usually correct people on my dog's sex because she doesn't care, she's a dog with a name that could go either way, and often times people ask. but on the off chance they don't ask and i do correct them-- usually when someone says "good boy" to her more than once-- they're so quick to correct themselves and apologize to the dog. but when i correct someone about myself they pretty much do the opposite and essentially respond with a "nuh-uh, no you're not" and that's the ""nice"" way of putting it. it's unnecessarily rude and i'm just tired. it's so easy to be kind and you can literally make someone's day, i don't get why they feel the need to go out of their way to be mean. the dog tax because i love my silly animal with my whole heart. look at my good girl!!! ✨✨✨