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Unlocking Business Potential with CPaaS Solutions: A Comprehensive Guide
Communication Platform as a Service (CPaaS) solutions have emerged as a pivotal tool for businesses aiming to streamline communication processes, enhance customer engagement, and drive operational efficiency. In today's fast-paced digital landscape, where seamless interaction is crucial for success, white label CPaaS solutions offer a versatile suite of communication tools that can be integrated into existing applications and workflows. This comprehensive guide delves into the key components, benefits, and implementation strategies of CPaaS solutions, empowering businesses to harness the full potential of this transformative technology.
CPaaS is a Cloud Communications Platform that provides developers with a set of APIs (Application Programming Interfaces) and SDKs to embed real-time communication features into their applications. These features typically include voice calling, video conferencing, SMS messaging, chatbots, and more.
Key Components of CPaaS Solutions:
Communication APIs: CPaaS solutions offer a range of APIs that enable developers to integrate voice, video, and messaging capabilities into their applications seamlessly. These APIs abstract away the complexities of telecommunication protocols, allowing developers to focus on building intuitive user experiences.
SDKs for Popular Platforms: To facilitate rapid development, CPaaS providers offer SDKs for popular programming languages and platforms, such as JavaScript, Python, iOS, and Android. These SDKs come equipped with pre-built components and documentation, simplifying the integration process for developers.
Scalable Infrastructure: Communication platform as a service solution operates on robust cloud infrastructure that can scale dynamically to accommodate fluctuating demand. Whether handling a handful of users or millions of concurrent interactions, CPaaS ensures reliable performance and high availability.
Analytics and Insights: Advanced analytics capabilities built into CPaaS platforms provide valuable insights into communication patterns, user behavior, and performance metrics. Businesses can leverage these insights to optimize their communication strategies and enhance customer engagement.
Benefits of CPaaS Solutions:
Improved Operational Efficiency: CPaaS Software Solutions streamline communication workflows by automating repetitive tasks, such as appointment reminders, customer support inquiries, and transactional notifications. This frees up valuable time and resources, allowing businesses to focus on core operations.
Choose the Right Provider: Evaluate CPaaS providers based on factors such as reliability, scalability, developer experience, and pricing model. Look for providers that offer comprehensive documentation, robust support, and a rich set of features.
CPaaS solutions empower businesses to transform their communication processes, driving customer engagement, operational efficiency, and innovation. By leveraging the key components, benefits, and implementation strategies outlined in this guide, businesses can unlock the full potential of cloud communications platform services and stay ahead in today's digital landscape.
#cloud communications platform services#CPaaS software Solutions#communication platform as a service solution#white label CPaaS solutions#white label CPaaS solutions#white label CPaaS services#Cloud Communications Platform#best CPaaS platforms#cpaas products#cpaas providers#Enterprises cpaas
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Wishing you a Merry Christmas, a day that fills your heart with joy, May this Christmas be filled with happiness in all that you do, and may this joy continue the whole year through! Have a wonderful Christmas!
#Happy Christmas#Happy Holiday Christmas Season#Merry Christmas#VoIP Voiceware#hotel phones#phone system#hotel phone system#phone calls#Phonesuite Voiceware#Voiceware by PhoneSuite#hotel phone installation#Hotel PBX#VoIP PBX#Phonesuite PBX#Voiceware PBX#cloud technology#Unified Communications#Voiceware Platform#PBX Solution#Cloud PBX#Cloud Technology#VoIP Solutions#VoIP Services#cloud based system#Communications System#Business Telephone System#SIP Trunking#Technology#IP telephony#mobile Phones
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Unmask the innovative potential of hosted PBX technology, a cloud-based phone system that can make communication hotel to the next level. Read More....
#Hosted PBX#Cloud Hosted PBX#hosted PBX systems#Hosted PBX Technology#VoIP technology#Hotel Phone System#VoIP Technology#innovative solutions#communications solutions#PBX platforms#SIP phones#Voiceware PBX#Hospitality VoIP PBX#hospitality communication#communication solutions#Business Phones#phonesuite direct#phonesuite pbx#phonesuite dealers#PBX System#VoIP Phone#VoIP Advantages#Cloud Pbx System#Managed Voice#Pbx System in Texas#VoIP Phone System#Modern Telephone
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Salesforce launches AI platform for automated task management
New Post has been published on https://thedigitalinsider.com/salesforce-launches-ai-platform-for-automated-task-management/
Salesforce launches AI platform for automated task management
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Business Insider’s “CXO AI Playbook” looks at how firms are utilising AI to tackle challenges, scale operations, and plan for the future.
The Playbook looks at stories from various industries to see what problems AI is solving, who’s driving these initiatives, and how it’s reshaping strategies.
Salesforce, well known for its CRM software used by over 150,000 companies like Amazon and Walmart, is no stranger to innovation. It also owns Slack, the popular workplace communication app. Salesforce is now stepping up its AI game with Agentforce, a platform that lets businesses to build and deploy digital agents to automate tasks such as creating sales reports and summarising Slack conversations.
What problem is it solving?
Salesforce has been working with AI for years. In 2016, it launched Einstein, an AI feature baked into its CRM platform. Einstein handled basic scriptable tasks, but the rise of generative AI brought a chance to do more. Smarter tools could now make better decisions and understand natural language.
This sparked a transformation. First came Einstein GPT, then Einstein Copilot, and now Agentforce—a platform designed for flexibility with prebuilt and customisable agents to handle diverse business needs.
“Our customers wanted more. Some wanted to tweak the agents we offer, while others wanted to create their own,” said Tyler Carlson, Salesforce’s VP of Business Development.
The tech behind it
Agentforce is powered by Salesforce’s Atlas Reasoning Engine, developed in-house. The platform connects with AI models from major players like OpenAI, Anthropic, Amazon, and Google, giving businesses access to a variety of tools.
Slack has become a testing ground for these AI agents. Currently in beta, Agentforce’s Slack integration puts automations where employees already spend their time. “Slack makes these tools easy to use and accessible,” Carlson added.
Smarter, more flexible AI
Agentforce uses ReAct prompting, a technique that helps agents break down problems into smaller steps and adjust their approach as they go. This leads to more accurate responses and hands-off task management, from answering questions to scheduling meetings.
Agentforce works with Salesforce’s proprietary LLMs and third-party models, giving clients plenty of options. To ensure security, Salesforce enforces strict data privacy policies, including limits on data retention.
Making it work for businesses
With tools like Agentbuilder, companies can design AI agents tailored to their needs. For example, an agent could sort emails or answer specific HR questions using internal data. One example is Salesforce’s collaboration with Workday to create an AI service agent for employee queries.
Salesforce is already seeing results, with Agentforce resolving 90% of customer inquiries in early trials. The goal? Broader adoption, more capabilities, and higher workloads handled by these agents.
“We’re building a bigger ecosystem of partners and skills,” Carlson said. “By next year, we want Agentforce to be a must-have for businesses.”
(Photo by Unsplash)
See also: Paul O’Sullivan, Salesforce: Transforming work in the GenAI era
Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.
Explore other upcoming enterprise technology events and webinars powered by TechForge here.
Tags: ai, gpt, salesforce
#000#adoption#agent#agents#ai#ai & big data expo#AI AGENTS#AI models#ai platform#Amazon#amp#anthropic#app#applications#approach#Artificial Intelligence#automation#background#Big Data#Building#Business#Business development#california#Cloud#cloud computing#Collaboration#communication#Companies#comprehensive#computing
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Lack of Success in the AWS Data Engineer Job Market
Wow! Talk about disappointment, the job market is definitely tough right now for AWS Data Engineers. Or, Data Engineers overall. The oddest part though, ~85% of the emails/calls I receive, they are for Senior or Lead Data Engineer and/or Data Scientist roles. When I am trying to break in at the mid-level Data Engineer role because I know I do not yet have the Senior level experience yet. But…
#acloudguru#aws certified data engineer#aws cloud#aws machine learning specialist#aws ml specialist#cloudacademy#cognitive diversity#communication skills#data engineer#data engineering essentials#diplomacy skills#drive#drive and sacrifice#gcp pro data engineer#google cloud platform data engineer#sacrifice
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How Many Gamers Use macOS?
While macOS is traditionally associated with creative professionals and productivity enthusiasts, its appeal among gamers has grown over the years. Despite the dominance of Windows in the gaming world, macOS has carved out a niche. But just how many gamers are using macOS today? Recent statistics reveal that approximately 9.8% of gamers use macOS. This figure reflects a slight increase from…
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#Apple EcoSystem#Apple gaming#Apple hardware#Apple platform#Apple Silicon#Apple Silicon gaming#cloud gaming#cloud services#cross-platform play#Epic Games Store#game availability#game optimization#game streaming#gaming advancements#gaming appeal#gaming challenges#gaming community#gaming ecosystem#gaming experience#gaming future#gaming growth#gaming hardware#gaming industry#gaming market#gaming niche#gaming on Mac#gaming peripherals#gaming software#gaming stats#gaming support
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Top Tools and Services That Improve Productivity in the Workplace
In today’s fast-paced business environment, enhancing workplace productivity is paramount for sustained growth and success. Employers and team leaders are on a constant lookout for tools and services that can streamline operations and facilitate better project management. From cloud-based platforms to automated software, there are myriad options available that cater to various business needs. In…
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#automation software#communication tools#document sharing services#free online cloud storage#productivity in the workplace#project management platforms#time tracking management tools
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URGENT: 🚨🚨EARN IT ACT IS BACK IN THE SENATE 🚨🚨 TUMBLR’S NSFW BAN HITTING THE ENTIRE INTERNET THIS SUMMER 2023
April 28, 2023
I’m so sorry for the long post but please please please pay attention and spread this
What is the EARN IT Act?
The EARN IT Act (s. 1207) has been roundly condemned by nearly every major LGBTQ+ advocacy and human rights organization in the country.
This is the third time the Senate has been trying to force this through, and I talked about it last year. It is a bill that claims "protects children and victims against CSAM" by creating an unelected and politically appointed national commission of law enforcement specialists to dictate "best practices" that websites all across the nation will be forced to follow. (Keep in mind, most websites in the world are created in the US, so this has global ramifications). These "best practices" would include killing encryption so that any law enforcement can scan and see every single message, dm, photo, cloud storage, data, and any website you have every so much as glanced at. Contrary to popular belief, no they actually can't already do that. These "best practices" also create new laws for "removing CSAM" online, leading to mass censorship of non-CSAM content like what happened to tumblr. Keep in mind that groups like NCOSE, an anti-LGBT hate group, will be allowed on this commission. If websites don't follow these best practices, they lose their Section 230 protections, leading to mass censorship either way.
Section 230 is foundational to modern online communications. It's the entire reason social media exists. It grants legal protection to users and websites, and says that websites aren't responsible for what users upload online unless it's criminal. Without Section 230, websites are at the mercy of whatever bullshit regulatory laws any and every US state passes. Imagine if Texas and Florida were allowed to say what you can and can't publish and access online. That is what will happen if EARN IT passes. (For context, Trump wanted to get rid of Section 230 because he knew it would lead to mass govt surveillance and censorship of minorities online.)
This is really not a drill. Anyone who makes or consume anything “adult” and LGBT online has to be prepared to fight Sen. Blumenthal’s EARN IT Act, brought back from the grave by a bipartisan consensus to destroy Section 230. If this bill passes, we’re going to see most, if not all, adult content and accounts removed from mainstream platforms. This will include anything related to LGBT content, including SFW fanfiction, for example. Youtube, Twitter, Reddit, Tiktok, Tumblr, all of them will be completely gutted of anything related to LGBT content, abortion healthcare, resources for victims of any type of abuse, etc. It is a right-wing fascists wet dream, which is why NCOSE is behind this bill and why another name for this bill is named in reference to NCOSE.
NCOSE used to be named Morality in Media, and has rebranded into an "anti-trafficking" organization. They are a hate group that has made millions off of being "against trafficking" while helping almost no victims and pushing for homophobic laws globally. They have successfully pushing the idea that any form of sexual expression, including talking about HEALTH, leads to sex trafficking. That's how SESTA passed. Their goal is to eliminate all sex, anything gay, and everything that goes against their idea of ‘God’ from the internet and hyper disney-fy and sanitize it. This is a highly coordinated attack on multiple fronts.
The EARN IT Act will lead to mass online censorship and surveillance. Platforms will be forced to scan their users’ communications and censor all sex-related content, including sex education, literally anything lgbt, transgender or non-binary education and support systems, aything related to abortion, and sex worker communication according to the ACLU. All this in the name of “protecting kids” and “fighting CSAM”, both of which the bill does nothing of the sort. In fact it makes fighting CSEM even harder.
EARN IT will open the way for politicians to define the category of “pornography" as they — or the lobbies that fund them — please. The same way that right-wing groups have successfully banned books about race and LGBT, are banning trans people from existing, all under the guise of protecting children from "grooming and exploitation", is how they will successfully censor the internet.
As long as state legislatures can tie in "fighting CSAM" to their bullshit laws, they can use EARN IT to censor and surveill whatever they want.
This is already a nightmare enough. But the bill also DESTROYS ENCRYPTION, you know, the thing protecting literally anyone or any govt entity from going into your private messages and emails and anything on your devices and spying on you.
This bill is going to finish what FOSTA/SESTA started. And that should terrify you.
Senator Blumenthal (Same guy who said ‘Facebook should ban finsta’) pushed this bill all of 2020, literally every activist (There were more than half a million signatures on this site opposing this act!) pushed hard to stop this bill. Now he brings it back, doesn’t show the text of the bill until hours later, and it’s WORSE. Instead of fixing literally anything in the bill that might actually protect kids online, Bluemnthal is hoping to fast track this and shove it through, hoping to get little media attention other than propaganda of “protecting kids” to support this shitty legislation that will harm kids. Blumental doesn't care about protecting anyone, and only wants his name in headlines.
It will make CSAM much much worse.
One of the many reasons this bill is so dangerous: It totally misunderstands how Section 230 works, and in doing so (as with FOSTA) it is likely to make the very real problem of CSAM worse, not better. Section 230 gives companies the flexibility to try different approaches to dealing with various content moderation challenges. It allows for greater and greater experimentation and adjustments as they learn what works – without fear of liability for any “failure.” Removing Section 230 protections does the opposite. It says if you do anything, you may face crippling legal liability. This actually makes companies less willing to do anything that involves trying to seek out, take down, and report CSAM because of the greatly increased liability that comes with admitting that there is CSAM on your platform to search for and deal with. This liability would allow anyone for any reason to sue any platform they want, suing smaller ones out of existence. Look at what is happening right now with book bans across the nation with far right groups. This is going to happen to the internet if this bill passes.
(Remember, the state department released a report in December 2021 recommending that the government crack down on “obscenity” as hard the Reagan Administration did. If this bill passes, it could easily go way beyond shit red states are currently trying. It is a goldmine for the fascist right that is currently in the middle of banning every book that talks about race and sexuality across the US.)
The reason these bills keep showing up is because there is this false lie spread by organizations like NCOSE that platforms do nothing about CSEM online. However, platforms are already liable for child sexual exploitation under federal law. Tech companies sent more than 45 million+ instances of CSAM to the DOJ in 2019 alone, most of which they declined to investigate. This shows that platforms are actually doing everything in their power already to stop CSEM by following already existing laws. The Earn It Act includes zero resources for proven investigation or prevention programs. If Senator Bluementhal actually cared about protecting youth, why wouldn’t he include anything to actually protect them in his shitty horrible bill? EARN IT is actually likely to make prosecuting child molesters more difficult since evidence collected this way likely violates the Fourth Amendment and would be inadmissible in court.
I don’t know why so many Senators are eager to cosponsor the “make child pornography worse” bill, but here we are.
HOW TO FIGHT BACK
EARN IT Act was introduced just two weeks ago and is already being fast-tracked. It will be marked up the week of May 1st and head to the Senate floor immediately after. If there is no loud and consistent opposition, it will be law by JUNE! Most bills never go to markup, so this means they are putting pressure to move this through. There are already 20 co-sponsors, a fifth of the entire Senate. This is an uphill battle and it is very much all hands on deck.
CALL YOUR REPRESENTATIVES.
This website takes you to your Senator / House members contact info. EMAIL, MESSAGE, SEND LETTERS, CALL CALL CALL CALL CALL. Calling is the BEST way to get a message through. Get your family and friends to send calls too. This is literally the end of free speech online.
(202) 224-3121 connects you to the congressional hotline. Here is a call script if you don't know what to say. Call them every day. Even on the weekends, leaving voicemails are fine.
2. Sign these petitions!
Link to Petition 1
Link to Petition 2
3. SPREAD THE WORD ONLINE
If you have any social media, spread this online. One of the best ways we fought back against this last year was MASSIVE spread online. Tiktok, reddit, twitter, discord, whatever means you have at least mention it. We could see most social media die out by this fall if we don't fight back.
Here is a linktree with more information on this bill including a masterpost of articles, the links to petitions, and the call script.
DISCORD LINK IF YOU WANT TO HELP FIGHT IT
TLDR: The EARN IT Act will lead to online censorship of any and all adult & lgbt content across the entire internet, open the floodgates to mass surveillance the likes which we haven’t seen before, lead to much more CSEM being distributed online, and destroy encryption. Call 202-224-3121 to connect to your house and senate representative and tell them to VOTE NO on this bill that does not protect anyone and harms everyone.
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Cloud Communication Platforms Revolutionizing Customer Service
Over the projection period of 2020–2030, the global market for cloud communication platforms will register a double-digit CAGR. The expansion of the industry has been greatly aided by the increase in investments made in IT infrastructure by cloud service providers (CSPs), internet service providers (ISPs), and hyperscalers. Additionally, the coronavirus (COVID-19) pandemic has forced a number of businesses to adopt the work from home (WFH) model, which has contributed to an increase in the use of cloud communication platform solutions.
Due to lockdowns and stay-at-home orders, digital collaboration tool providers like Zoom and Microsoft are observing a striking increase in usage across continents. Companies are using cloud-based solutions to maintain and monitor their storage and server installations in data centres due to the lack of on-site IT staff. Enterprises are leveraging full potential of cloud to establish resilient and disaster-immune models to satiate the remote workforce, as well as ensure data security and enterprise application integrity.
Don’t wait for success, unlock it now! Claim your sample report and conquer the wired interface market with exponential growth @ https://www.futuremarketinsights.com/reports/sample/rep-gb-3349
“While the COVID-19 pandemic is having a detrimental impact on the global economic order, it is having a mildly positive impact on cloud communication platform market. Although the pandemic is troubling cloud service providers, in uncertain times, the public cloud infrastructure is delivering flexibility and safe house for organizations striving to maintain normal operations” says the FMI study.
Key Players and Market Share in Global Cloud Communication Platforms Market
The healthcare industry would remain key revenue generator, given rising trend of bring your own device (BYOD), and increasing need for mobility in the industry.
Benefits such as low costs, and greater functionality are bolstering the adoption of Unified communications as a service (UCaaS).
Large enterprises would remain the primary customer of cloud communication platform services.
Market in North America continues its positive trend, backed by increasing adoption of UCaaS and IVR solutions.
Cloud Communication Platform Market – Key Driving Factors
Rising preference for online backup and database solutions has boded well for market.
Increasing shift towards cloud-based unified communication services to push adoption rate.
Swelling demand for high-speed data transfer mediums in developing regions to offer growth potential to market players.
More Info @ https://www.futuremarketinsights.com/reports/cloud-communication-platforms-market
Cloud Communication Platform Market – Key Constraints
Security and privacy risks associated with shared communication networks are restricting widespread adoption.
Redesigning the network for cloud requires high initial cost.
Anticipated Market Impact of Coronavirus Outbreak
The COVID-19 pandemic has hampered the revenue growth of almost every industry, including the cloud communication platform market. Alerted by the situation, several private, and government organizations have transitioned to remote working, thus, translating into swelling adoption of cloud communication platform solutions.
In addition, customers are significantly banking on video streaming services as they strictly following self-isolating regulations. Such evolving trends are auguring well for the cloud communication platform market. The Software-as-a-Service (SaaS) market expanded by nearly 1.4X in 2019 and will see a surge in demand amidst the COVID-19 crisis, as remote working becomes the new normal.
Competition Landscape
Key players in the cloud communication platform market are Cisco Systems Inc., IBM Corporation, Microsoft Corporation, Huawei Technologies Co. Ltd., Avaya Inc., Ozonetel Systems Pvt. Ltd., and Dialogic Inc. Players are focusing on collaborations and new service launches in order to expand their presence further during the COVID-19 recession and extend their customer base.
The global cloud communication platform market is segmented in detail to cover every aspect of the market and present a complete market intelligence approach to readers.
By Solutions
Unified Communication & Collaboration
Web Real-Time Communication (WEBRTC)
Interactive Voice Response (IVR) With Integral EPABX
Audio Conferencing
Video Conferencing
Voice Over Internet Protocol (VoIP) with cloud PBX
By Services
Managed Services
Professional Services
By Enterprise Size
Large Enterprise
Medium Enterprise
Small Enterprise
Micro Enterprise
By verticals
BFSI
Healthcare
Telecomm-unication
Government
Retail
Travel & Hospitality
Manufacturing
Others
By Region
North America
Latin America
Europe
East Asia
South Asia & Pacific
MEA
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A Comprehensive Guide about Google Cloud Generative AI Studio https://medium.com/google-cloud/a-comprehensive-guide-about-google-cloud-generative-ai-studio-1b2bafc4108a?source=rss----e52cf94d98af---4
#google-cloud-platform#generative-ai#generative-ai-tools#generative-ai-solution#large-language-models#Rubens Zimbres#Google Cloud - Community - Medium
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The Evolution of Communication with CPaaS Software
In today's fast-paced digital landscape, effective communication is not just a necessity; it's a competitive advantage. As businesses strive to stay connected with customers, employees, and partners across various channels, the role of The Evolution of Communication with CPaaS Software as a Service (CPaaS) providers has become increasingly vital.
CPaaS providers offer a suite of tools and APIs that enable businesses to integrate real-time communication features such as voice, video, and messaging into their existing applications and workflows. This flexibility empowers enterprises to build customized communication solutions tailored to their specific needs.
One of the key advantages of CPaaS is its ability to adapt and evolve alongside technological advancements. Traditional communication methods, such as phone calls and emails, are being complemented—and in some cases, replaced—by more dynamic and interactive channels. CPaaS solutions facilitate this transition by providing access to cutting-edge technologies like WebRTC (Web Real-Time Communication), enabling seamless video conferencing and in-browser voice calls.
Furthermore, the emergence of white label CPaaS providers has democratized access to these communication tools, particularly for smaller businesses and startups. White label solutions allow businesses to brand the communication platform as their own, providing a seamless experience for end-users while minimizing development costs and time-to-market.
Cloud Communications Platforms have also played a significant role in the evolution of CPaaS. By leveraging the scalability and reliability of cloud infrastructure, Voxvalley CPaaS providers can deliver high-quality communication services on a global scale. This ensures that enterprises can maintain consistent and uninterrupted communication with their stakeholders, regardless of geographical location.
Enterprises are increasingly turning to CPaaS software Solutions to enhance customer engagement, streamline internal communication, and drive operational efficiency. By leveraging the capabilities of CPaaS, businesses can create personalized experiences for their customers, automate routine tasks through chatbots, and enable collaboration among remote teams.
In conclusion, the evolution of communication with CPaaS software represents a paradigm shift in how businesses interact with their stakeholders. As communication continues to evolve, CPaaS providers will play a central role in enabling enterprises to adapt to changing market dynamics and stay ahead of the curve.
#Cloud communications platform services#CPaaS software Solutions#Communication platform as a service providers#white label CPaaS providers#white label CPaaS solutions#white label CPaaS services#Cloud Communications Platform#best CPaaS platforms#cpaas products#cpaas providers#Enterprises cpaas
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Twilio, a leading cloud communications platform that assist in empowering businesses with APIs for voice, messaging, video and more more. With the help of this automated cloud communication platform, you can drive a seamless customer engagement and generate a great brand building of your product and services.
However, for those who are seeking for a adoptable Twilio alternative, platforms like Nexmo, Plivo, and Sinch offer similar capabilities at affordable prices.
Nexmo boasts global reach and robust APIs, while Plivo provides scalable voice and messaging services. Sinch offers omnichannel communication tools with innovative and incredible features.
Evaluating these twilio alternatives allow businesses to tailor their communication strategies effectively in very less timing. Whether it's API reliability, pricing flexibility, or feature richness, exploring Twilio alternatives ensures businesses find the right fit for their communication needs, fostering enhanced customer experiences and operational efficiency.
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In this blog post series, we will take you on a journey through key hotel industry trends that you should look out for in the coming years. Read More....
#Latest Hotel Industry Trends#Cloud-Based Platforms#hospitality industry#Phone suite phone system#phonesuite console#phonesuite support#voiceware express#phone suite#phonesuite#phone suites#phonesuite voiceware#PBX Communications#hotel VoIP#New technology#Telephony System#Telephones#hotel hospitality#hotel industry#hotel Phone#hotel Phone System#SIP Trunking#SIP Trunks#Voice calls#VoIP#Voiceware#Hotel Phone System#Telephone#IP telephony#unified Communications#Telephone dealers
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Streamline Fax Communication with Axion Communications' VFAX Solutions
Modern VFAX solutions from Axion Communications will completely transform your fax communication experience. Embrace the comfort of virtual faxing and say goodbye to standard fax machines. We provide a safe and dependable platform for sending and receiving digital faxes through our VFAX service, doing away with the need for paper, ink, and phone lines. Experience how our VFAX system can simplify your document control processes while saving you cost. Join us as we explore the future of fax communication. Visit our website at https://www.axioncommunications.com/vfax/ to discover more about our VFAX services.
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IBM unveils Granite 3.0 AI models with open-source commitment
New Post has been published on https://thedigitalinsider.com/ibm-unveils-granite-3-0-ai-models-with-open-source-commitment/
IBM unveils Granite 3.0 AI models with open-source commitment
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IBM has taken the wraps off its most sophisticated family of AI models to date, dubbed Granite 3.0, at the company’s annual TechXchange event.
The Granite 3.0 lineup includes a range of models designed for various applications:
General purpose/language: 8B and 2B variants in both Instruct and Base configurations
Safety: Guardian models in 8B and 2B sizes, designed to implement guardrails
Mixture-of-Experts: A series of models optimised for different deployment scenarios
IBM claims that its new 8B and 2B language models can match or surpass the performance of similarly sized offerings from leading providers across numerous academic and industry benchmarks. These models are positioned as versatile workhorses for enterprise AI, excelling in tasks such as Retrieval Augmented Generation (RAG), classification, summarisation, and entity extraction.
A key differentiator for the Granite 3.0 family is IBM’s commitment to open-source AI. The models are released under the permissive Apache 2.0 licence, offering a unique combination of performance, flexibility, and autonomy to both enterprise clients and the broader AI community.
IBM believes that by combining a compact Granite model with proprietary enterprise data, particularly using their novel InstructLab alignment technique, businesses can achieve task-specific performance rivalling larger models at a fraction of the cost. Early proofs-of-concept suggest potential cost savings of up to 23x less than large frontier models.
According to IBM, transparency and safety remain at the forefront of its AI strategy. The company has published a technical report and responsible use guide for Granite 3.0, detailing the datasets used, data processing steps, and benchmark results. Additionally, IBM offers IP indemnity for all Granite models on its watsonx.ai platform, providing enterprises with greater confidence when integrating these models with their own data.
The Granite 3.0 8B Instruct model has shown particularly promising results, outperforming similar-sized open-source models from Meta and Mistral on standard academic benchmarks. It also leads across all measured safety dimensions on IBM’s AttaQ safety benchmark.
IBM is also introducing the Granite Guardian 3.0 models, designed to implement safety guardrails by checking user prompts and LLM responses for various risks. These models offer a comprehensive set of risk and harm detection capabilities, including unique checks for RAG-specific issues such as groundedness and context relevance.
The entire suite of Granite 3.0 models is available for download on HuggingFace, with commercial use options on IBM’s watsonx platform. IBM has also collaborated with ecosystem partners to integrate Granite models into various offerings, providing greater choice for enterprises worldwide.
As IBM continues to advance its AI portfolio, the company says it’s focusing on developing more sophisticated AI agent technologies capable of greater autonomy and complex problem-solving. This includes plans to introduce new AI agent features in IBM watsonx Orchestrate and build agent capabilities across its portfolio in 2025.
See also: Scoring AI models: Endor Labs unveils evaluation tool
Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.
Explore other upcoming enterprise technology events and webinars powered by TechForge here.
Tags: ai, artificial intelligence, enterprise, granite 3, ibm, large language models, llm, models, techxchange
#agent#ai#ai & big data expo#ai agent#AI models#ai platform#AI strategy#amp#Apache#applications#Articles#artificial#Artificial Intelligence#automation#benchmark#benchmarks#Big Data#california#Cloud#Community#Companies#comprehensive#conference#cost savings#cyber#cyber security#data#data processing#datasets#deployment
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