#uber passenger

[ifwebefriends]

Okay but have you considered…Uber driver/Uber passenger AU

[boyfeminism]

deeply unpleasant uber driver experience this morning

[walterdecourceys]

i really don't think we needed to name an airport after him quite frankly

[agentjayrock]

Uber? Lyft? What the hell is going on?

Ever had to contact customer support and heard over an automated voice instead of a human? How about contacting them and once you explain to them your issues only for them to give you ready-made responses as they haven't clue of what you're talking about? Well, that's been my excrcuiating experience as a driver for both companies at the same time. So, let's dive into how ludicrous it's been.

Let's start with Uber since it's rich with crazy stories. Uber has kind of a fair hourly wage going $25-30. You can receive payments on weekly basis like most jobs and contracts. Or you can have instant access to your money and even cash out once you've finished your shift with the Pro Card. Of course, I would choose the latter because why not? Normally I cash out directly to my debit card and needed I new one some time ago. I went in to change the details for the new card and had to undergo a security code verification via text message. I never received it so I had to contact support. I explained the issue I had and was told to whilelist my phone number from a text message. That's strange. How come I can receive text messages from Pro Card just fine when logging in, but not for this? Because this didn't work. I thought that this had to be a problem in their end. Now, a good tech support agent would troubleshoot such an issue should a solution like that not work. Not here; they "took it to further support" (Bear with here. I couldn't remember exactly what they said.) in order to resolve my issue. Their response: logout and in, reinstall the app and restart my phone. None of that worked because it's the most half-assed set of solutions of all time. Imagine if EA told you do that with their games you try to boot up. It'll just add the notoriety they're known for having.

It didn't feel like I was chatting with a human, so I decided to call support for a better chance. I had to wait (Get ready for this) ONE MOTHERFUCKING HOUR just to talk with someone. I can't believe I had the patience for that. I finally get to talk with an agent, only for them to tell me the same. Damn. Thing. Dude, what the fuck? Is Uber run by Skynet or something?! I kept contacting until I remembered why I had to whitelist the phone number I've been using with my account: it's because it's believed that it was being blocked by the provider. The number here is one I had setup for business reasons via TextFree, so I contacted them about it and they told me there was no issue on their end. Is Uber screwing with at this point? But, I went and switched the number on my account to my personal one, thinking that the business number is being assumed to be a VoIP, which is not allowed with some services. I finally get the code needed to finalize debit card changes to my Pro Card account.

Now this next story really interfered with my job significantly. I've been doing rideshare look normal, steady with a consistent schedule I setup for myself. The one thing that annoys me is that I have to verify my facial identity every once in a while. I mean, you know what I look like. Nothing too drastic has changed about me. So, why do I gotta go through this as I begin the job at a desired time? One day, I randomly go into the trip preferences menu to see it go from this:

To this:

Note: the Uber Eats food delivery preference is suppose to be there, but I didn't take a screenshot before it disappeared.

Of course, I had to talk to an agent. But this was more aggravating. I tried my damnedest to explain this issue. The agent, however, couldn't seem to figure out what I mean. Did they not have any job training? Once that was sorted, the agent said things like "This should be the type of experience for you to have" or "We understand your concern". Do ya, really? Because you should've went deeper into it by now. Continuing with this chat, guess what they told me then: the same solution from the Pro Card "troubleshoot", but that didn't work because THE APP IS NOT THE FUCKING PROBLEM! I disconnected and got in contact with a different agent. This bullshit repeated, but I got a whole new response. I got confirmation of my eligibility to have these preferences, including UberXL, and it was still approved. They also actually spent the time to look into it for a few minutes, although it was longer than. The problem involved the inspection of the vehicle I have registered. They wanted me to show an image of a newly documented inspection, but I don't have to worry about it for another 6 months. In my state at least, (I'm from the USA) I have to perform an annual inspection for legal validity of driving the vehicle, and it's $100. Doing this every 6 months makes no sense and it feels like it'll lead to an endless money pit, as a certain mechanic would say.

After that was sorted, I went back to doing the job like normal, only for it to happen again the next week. Starting to feel like Uber has a grudge against me. I go back to dealing with the same ol' crap more frustrated than ever, even angry, and get an unexpected response: I'm not eligible to perform UberXL rides. Well, isn't this the most inept thing to happen here? I drive a minivan, goddammit. What do you mean I'm not eligible? I just disconnected and almost didn't bother to reach another agent. But, I'm managed to collect myself and get it sorted out like last time. I'm certain this will happen again however.

On the Lyft side of things, the same issue with support, except this is about emblems. Speaking of those emblems, the adhesive is weak sauce. So, I needed new ones. You can order new ones from the site or app with the push of a button. It's suppose to arrive within week, but didn't as that time range passed. I had to contact an agent, but it was hard to do it on the app because for some reason, they have too high of expectations that problems are solved with FAQs. But this is a troubleshooting issue; there's no way they can believe things can work fine that easily all the time. I had to go to the site to get help, and they responded by arranging a new order, which did arrive. Thing is, I've had this problem since I first signed up. I didn't even get my training kit with the cool pink mustache. After those emblems wear out too soon, I had to order another pair. Here's me thinking "Maybe they sorted out that issue with the delivery". But something even worse happened:

And as of the date of this blog post, it's still like this. Why? I even contacted them with this screenshot and they just gave me an automated message saying they'll just reship the emblems. This shouldn't have to be the only way to obtain new emblems beside the Express Hubs, which is too far from where I live. And they didn't arrive this time. If I contact them about any other problem, it'll just be the same type of response instead of troubleshooting.

Now, I don't know too much about the experience with support for riders since I've not used rideshare often. But I'm sure there's similar issues. The fact that this is the type of support we receive is unacceptable. It's as if they only measure their success financially based on the quantity of users. With the money they make, you'd think they could hire more competent employees for tech support, but they just found some random people with barely any tech skills to speak of and brought them in. There's got to be some kind of union strike or something because we can't keep letting them get away with this.

[kenobihater]

had a stupid revelation the other day. nothing is stopping me from taking the bus to the Big City Art and History Museum. yeah it takes a hot minute, and yeah i've never taken advantage of our public transportation, and yeah my stupid parents will absolutely be paranoid as hell that i'm going to the Big City alone, but i can just do that. i'm an adult. i can just go. i've only been there maybe 7 or 8 times my whole life, which isn't NEARLY long enough considering both the size of the Big City Art and History Museum and the fact that i love revisiting exhibits i've seen on past trips

[aelinchocolatelover]

Causing a minor car accident was not in my plans for this year but here we are 😭😭😭

[rubyneo]

sitting quietly in the back of my Uber to work

[regscupid]

it’s like. common etiquette to sit in the back of an uber right? like sitting behind the passenger seat is normal?

[messybouquetoflilies]

the boys love me bc i show up without a car to dates n then, "i have no way to get home 🥺"

[ubeerosophy]

Paths Might Have Made

The most frequent question I get asked as an Uber/Lyft driver is, “What’s the craziest drive you’ve ever done?” There are a few that stand out, but my mind generally goes all the way back to an incident that happened the first weekend I started driving.

Some quick context first…

When I initially heard about Uber and Lyft, or ridesharing as they are collectively called, I thought it sounded incredibly sketchy. The notion of getting in a complete stranger’s car and letting them take you somewhere just didn’t really jive with my skeptical and oft times paranoid way of thinking. Eventually I found out that my uncle was driving for Lyft down in San Antonio and it softened my perception a little. A few weeks or months later, I decided to go ahead and check it out as a passenger while going to a Brewer’s game in Milwaukee. The car was nice, and the driver was professional, so I shed the rest of my skepticism.

That summer I was planning a nearly two-week road trip with my then 13-year-old son, and while considering ways to finance it, my uncle threw out the option of a sign on bonus. If I drove for Lyft and accomplished so many drives within a certain amount of time, using my uncle’s referral code, we would both make several extra hundred dollars. I decided to give it a try, and the rest is history. I’ve done nearly 7,500 drives in going on 6 years. But I almost didn’t make it past the second day.

As a passenger you can set your ride for multiple stops. Perhaps you want to take your kid to school and then go back home after you drop them off, or maybe you want to stop by the gas station for coffee on your way to work. When the ride comes through on the driver’s end, we can see that before we even accept or deny the request. The first time I encountered multiple stops was on this particular drive.

The initial pick up was at the public library downtown, and the passenger was not happy. She had a toddler on her side and was waving her phone in my direction. As she got in the back seat, she informed me that she had been attempting to call me. I can’t remember what the issue was as far as why she was allegedly trying to get a hold of me, but I politely informed her that no calls had come through on my end. Agitated, she looked out the window and I notified the app that she was in my car. I was to take her to Walmart, and then somewhere else. Home I’m assuming.

When we got to Walmart, she told me that it would only take a minute, so I said I would wait just past the entrance with my hazard lights on. It didn’t take just a minute. I sat awkwardly near the front of an extremely busy Walmart for I’m guessing at least 20 to 30 minutes. When she finally came out, she still had her child on her hip and approached the back seat. I always offer to help people load and unload groceries, but this was my first experience with the whole concept, so I just waited. If I remember right, it was only a small box and single sack.

At some point, as the woman was standing outside the back seat on the passenger side, a young lady from a group of people that had been standing nearby recognized her and walked over. I couldn’t see their faces or hear what they were saying, but I assumed that they were just friends or acquaintances. After a couple of moments, a skirmish broke out and they very rapidly moved around to the other side of the car. A Walmart employee that was in close proximity began moving toward the scene in an attempt to break it up and I grabbed my door handle to exit the car. The assailant took off and I have no recollection of where she went or even what direction she took off in. The passenger’s lip was split open and bleeding, and her wig was barely connected, hanging down well past her shoulders. As I continued to take in the scene, I noticed that a birthday cake she had apparently been in the process of placing in my car had fallen out of its box and gotten icing all over the blacktop, back seat and floorboard. The most shocking aspect of the entire incident, however, was that through it all her child had been on her hip.

The woman was clearly and understandably shaken up and the police were called. I don’t remember or know that I ever knew who called them. Presumably the victim or the Walmart employee. I had no idea what I was supposed to do, but it didn’t take long for several officers to show up. After speaking to the woman, one of them came up to me and said I might as well take off because it was going to be a while. I placed the woman’s items in a cart, wheeled them into her and then drove away.

When I try to glean some kind of meaning out of the whole thing, the closest I get is to think about how different my life would’ve been for the past six years had I let that experience scare me away from doing Uber and Lyft. It would’ve changed everything. My occupation. My schedule. My acquaintances. It would’ve changed my life. It was a side gig for several years, but these days I do it full time. The flexibility is hard to beat, and I love how it’s always something different. New places and new faces. Still, it really is amazing to me that I continued to do it after having had that happen right out of the gate. I’m glad I did, because overall its been a positive experience. I’m sure as far as that particular incident goes we could discuss what might’ve led up to that moment outside of Walmart, or maybe even find a way to apply human nature and ethics in general, but this particular post was more just for entertainment value. People love to ask me about crazy things that have happened to me as a driver.

I’ve had many sketchy or perplexing experiences over the past several years as a driver, and hopefully we’ll get to most of them in this blog, but I figured that was a good one to start with. The original. The mother of all my enthralling Uber and Lyft tales.

The UBeerOsopher

And now…a haiku:

it is one moment when without warmth or warning the winds of change blow

“But how could you live and have no story to tell?” ~ Fyodor Dostoevsky

[callmeglamtrash]

My life is such a cosmic joke fr 😂 Like I won’t get into it all but I’ve been living a little extravagantly since April and drained my savings because yolo and now my car needs $9500 of repairs and counting. The universe really knows how to put a bitch back into her place hey?

[riewiggles]

Lmao literally Part 5 of Moose and Squirrel.

WHO NEEDS MIDDLE BITS WHEN YOU CAN HAVE ✨ 𝒔 𝒄 𝒆 𝒏 𝒆 𝒔 ✨

[unicotaxi-app]

Tips to Start your own Taxi Aggregator business model like Uber

Do you want to know how the Uber taxi model works? Find the expert's tips from UnicoTaxi to start your own Taxi aggregator business model like Uber in your city.

[violentpretty777]

crying in the Uber and the driver is like “having allergies?” and I just went along with it bc I’m just so exhausted to say the truth.

Now she’s telling me all these homeopathic solutions like getting local honey and how honey can be on tea or on toast BUT butter it first.

[10001gecs]

i think there’s something to be said about how the gig economy makes things ostensibly more convenient but also worse. and not just like, doordash guys take too long to get to you so your food is cold. but because the business model is centered around a million people doing work without any familiarity with what theyre doing and decentralized from the businesses they’re working with, you get service that’s being reinvented from scratch every time it’s purchased.

it happens all the time that I’ll order an uber and when they pick me up, they’ll just stop in the middle of the street with their hazards on, making me dodge traffic to get to them and pissing off the cars around them. and then I’ll get in the car and chat with the driver and find out they’re actually from two counties over and they’ve never driven here before, so they don’t know where parking is or whether they’re heading to a wide open parking lot or a busy downtown. and then you start to realize that they’re not being a dick, they’re just given as little information as possible every time they pick up a ride so they have to just guess how and where to pick up a passenger. and since they’re paid by ride, they’re incentivized to pick you up as fast as possible. and all the people who cared about finding a safe place to pick you up quit the app or stopped doing that so all you’re left with is the pissed off cockroach motherfuckers.

and then you see that this happens with every fucking app. doordash sucks because you pay 8 million dollars for delivery and you still have to hike half a mile to find the guy because he got lost in your apartment complex. Instacart sucks because the guy picking your groceries couldn’t care less about getting ripe fruit and replaces your heavy cream with shaving cream. customer support for all this sucks because the guy helping you can’t do anything more than offer you $5 credit, beg for your forgiveness, and hope you get out of the queue fast enough for him to go to the bathroom. because all of them aren’t given enough time to do a good job or enough money to care.

and every time a gig worker makes the experience suck for you, it’s a rational decision. they’re evaluating the money they’re being paid and if it’s worth getting paid less to do a good job, and correctly deciding that it isn’t. so you can’t even get mad, because you’d do it too. and so the company manages to pass on its race to the bottom to its lowest-paid employees.

[martin-james2121]

The Uber App Introduces A Voice Recording Feature To Enhance Passenger Safety

Uber, a ride-hailing company has introduced several new safety features for both riders and drivers, including a new audio recording feature for its mobile app. This feature allows users to record audio during these trips, benefitting both drivers and riders alike. It’s currently available in 14 countries, including Mexico and Brazil, and will soon undergo trials in three US cities, with plans for potential implementation in India yet to be announced.

How does this new feature work?

To activate the audio recording feature, users can tap the shield icon within the app’s Safety Toolkit and select “Record Audio”. Each trip can be individually recorded, and drivers have the option to keep the feature active while looking for rides. The rider is notified when the driver activates the recording.

How to set up and use the feature?

The new voice recording feature in the Uber App is easy to set up. Here is a list of steps to enable the feature:

Click on the blue shield on the map to access the Safety toolkit after the trip has started.

Choose Audio Recording

Allow microphone permission

Select ‘Start’

For future trips when the users want to record audio, they’ll just need go to into their Safety toolkit and tap ‘start’ to begin recording.

To Read More Click here...