#sysadmin bitching

[sunny-satellites]

I'm gonna be honest, professionalism is a disease. Sometimes you just need the words to bring reality to someone who won't listen and they can't start with per my last e-mail.

There's a specific site at my job that drives me nuts because they just don't listen to instructions carefully and this problem is endemic across their entire management pool. They'll also constantly cross lines and do shit like call me on teams without warning because they *know* I'm good at my job and I'll fix the damn problem if I can, but sometimes I'm in the middle of doing other shit and I can't be pissed to fuck around for fifteen minutes to reset johnny dipshit's RSA because he chronically can't remember a 4 digit number.

So this week was a gigantic headache because small minded upper management made an absolutely awful decision and has set a 90 day ticking time bomb on our password policy due to a delayed overreaction from a security breach that happened in October, they forcibly reset every call centers password and unfortunately because of more dumb shortsightedness they specifically decided to flag it for VMware logins. VMware is not directly attached to our primary IDP so it caused a ton of IDP flowback issues usually locking people out of random applications on other subdomains and often locking people out of active directory login entirely.

I've had to basically route a large portion of this intake for this specific issue and it's been mostly resolved as everyone who got flagged in these domains has reset their shit and had a temporary password issued and their accounts synced for proper primary IDP flow down.

I got a guy today however who managed to dodge this issue and I told him I'd have to route his issue to another team because someone already picked up this ticket, but genius middle management refuses to let people be unproductive for a bit and he's in my dms telling me to reset chuckledick's password again.

I can't tell him he's a technological hazard and that his mother should pound sand on the beach that makes you old and block him because that's ~unprofessional~ so instead I tell him this is a bad idea because the department under me already reset his shit and synced it from the jump server and this will reset it back to square one and probably break any other access that was working along the way. I know what the issue is and that it's elsewhere but I'm a network engineer so I *shouldn't* modify this person's OUs if it's already someone else's ticket. However he's not taking my polite "No" for an answer so I reset the person's acct and issue a temporary password, he tells me he'll be back in 5 minutes. It takes him 25, meanwhile I'm regularly refreshing the domain that has NT logins registered on it and see that the password update flag doesnt reset, meaning chuckledick cant log in.

I fuckin set myself to busy so these people will stop bothering me and leave him a message before he can even return: "I see user was unable to log in meaning this issue is IDP domain flow down related like I had initially diagnosed, in the future please refrain from wasting (network dept name)'s time and arguing with us over tickets already assigned to the correct department. I hope you take this lesson to heart." Which is about the politest way I can tell this person he is a fucking fool and I hate working with him.

[biohackerellie]

[thosearentcrimes]

I feel like FOSS should probably split definitively into separate "we would like to make usable free software to empower users to get the most out of their computers and to undercut rent-seeking software companies" and "computer touchers only, normies fuck off" factions, would probably resolve a substantial amount of confusion!

Like, there's absolutely nothing wrong with the latter point of view! It's not like anyone expects guys who work on classic cars or constantly have three motorcycles taken apart in their shed and zero operational ones to do free maintenance for them. Well, ok, maybe their friends and family might, I've never owned a car so I'm not really familiar, but at the very least they shouldn't. Even for ostensibly utilitarian tools, there are hobbyists or specialists whose interests and preoccupations are drastically different from those of general users, and they will develop communities and jargon and so on, and they will feel alienated from (and perhaps even hostile to) the general public, even see themselves as naturally superior because of their deeper understanding of the tool. That's normal and there's basically nothing wrong with it. Power tool guys are like this too I gather.

But it's inconvenient for this conception of the computer, as a niche hobby or skill with its own insular community, to coexist with the concept of FOSS. I'm not a computer toucher myself (though I have them among my friends and family) but I really appreciate that there is this huge community which does insane amounts of work and coordination and it all allows me to use a computer without having to worry about being trapped in Microsoft or Apple or Google's walled gardens, that maintains a lot of software that is competitive with (and sometimes superior to) paid alternatives, and that pays attention to accessibility so that I have this ability without having to learn to be a sysadmin (and in fact with less effort and specialized knowledge than making Windows usable would take, though I do also have the aforementioned computer touchers who I can ask for help in a pinch). It is an immense boon to my life and I think it would be one to a lot of people currently stuck using proprietary software and hating every minute of it. If that's someone reading, then trust me, it's not that tricky, for the most part it just works and it's really user friendly these days.

The problem is that when both of these groups can be identified as "FOSS" and run in the same circles and have the same culture to the point of being indistinguishable (and in some cases, the same person but on a good/bad day), the former group are inundated with normies and the latter group are starved of new users, on account of how the aforementioned normies take one look at FOSS, see someone who seems personally aggrieved that they have dared to use a computer, and retreat to the walled garden.

Also if installing that program really had been just a matter of running three console commands in sequence it would have been easy to make an "executable" shell script, right, but it's not that simple is it. There's actually a lot of complexities involved (python environment) that make it impossible to reliably just run three commands in sequence and get it working, aren't there. Complexities that might frustrate someone used to simple executables, perhaps. The developer is not obligated to do the impossible and manage builds for every environment for a random side project they're sharing out of good will, and the user shouldn't be a pissy bitch about the way things are without having any idea of why they are that way, obviously. Ideally people would be taught what computer is and how to use it.

[ghoulangerlee]

Ghost band IT au (based on my experiences working at a small business IT shop)

Copia (unfortunately) owns the place (the last three owners were uh replaced. it might be a curse actually, to be the "owner" jury is still out on that one)

Sister is the accountant and does all backend accounting work (no one ever sees her but she's always There)

The ghouls (all of them) are techs and they each have various specializations.

Dew: surprisingly good with Server stuff when he's not bitching about people waiting last second to upgrade before the EOL

Aether and Aeon are the firewall guys, but only firewalls sorry. We play into strengths here and the last time Aeon tried to do anything beyond a firewall, the client ended up being down for like 2 days before Cumulus figured out he'd touched something he wasn't supposed to

Cumulus and Cirrus deal with all other networking stuff (internet, UniFi stuff, switches, APs, cloud keys etc) they work hand in hand with Aether and Aeon 99% of the time

Mountain is your guy for phone stuff, mostly VoIP related but he can be assed to run a few cables if he needs to for more traditional services

Rain and Swiss are go to guys for any computer repair stuff needing to be handled either in shop or on customer site—drives in the Server gone down? They're your guys. They come as a pair too usually, sometimes a trio with Dew (especially if it's server stuff)

Aurora and Sunshine are sysadmins, dealing with any and everything they can. They sorta stick their toes in where ever they're needed. Aurora hates Azure and Sunshine hates SharePoint so they're like match made in heaven <3

this is so much more elaborate than our own setup at my job with two techs who unfortunately do everything rip

[nitallica]

Server: "\\[Server IP address] is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions."

Me: "The fuck I don't ... motherfucker, I *AM* the administrator!"

[realwizardshit]

i love admin access on windows like i click on a Secret Restricted folder and its like ‘You don’t have permission to access this folder’ and theres literally a button you can click to be like Yes i do... Bitch

[leam1983]

Microsoft and Project Pluto

I've been doing some digging around Microsoft's future plans, seeing how more or less astroturfing several manufacturers into releasing TPM 2.0-compliant potatoes that can barely run Windows 11 seems to have gone over well.

Welp, their long-term goal is to lock down AMD and Intel-based compliant systems to be forced to execute and sign on Microsoft code alone. As in, no bootloader, no Linux, no picking the most lightweight option for your server stack if you're in IT professionally - Windows or bust. Installing Linux on machines like this would force hardware devs to issue the proper certs on their own, instead of working like they have for the past twenty or so years and just close their eyes, agree to a standard - usually Microsoft's - and hit Go. There's also talks to tie Windows Update with your system kernel, which means that in practice, the House that Gates Built could steal a page from Ubuntu and find a way to issue kernel revisions while the OS is still running. It's also possible that they could use that to push non-mandatory, but recommended updates onto you, potentially undoing previously-used features or maybe bricking your rig, depending on your hardware setup.

Seeing how Satya Nadella's response to entry-tier hardware barely managing to run Windows 11 as their stock OS was to basically shrug and go "Welp, just go buy a nicer PC! Here's a list of affiliates!", I think we can fear the worst.

If it really falls down to motherboard or chip manufacturers not taking whatever payola M$ might hit them with, we're effectively screwed. We've known for years, now, that Microsoft wants to lock down the PC ecosystem to something closer to Apple's own walled garden. Their stated pretense is usually added security at the corporate level, but I'm really dreading the future of what's both my job and my hobby if it all boils down to me choosing a locked-down box with an apple-shaped logo or a locked-down box with four squares on it.

Windows worming its way into my firmware's microcode.

The very thought makes me queasy. Oh, and all the normies are going to settle with an eye-roll and a sigh, of course. I've heard it all before. "They're making computers easier to use, isn't that a good thing?! Whatever man, you'll whine and bitch and then load up Steam to benchmark things as usual, so why the Hell do you care that much?"

This isn't about ease of use. This is about control. I own every screw, every chip, every via and fan blade in my two rigs. I own them. The data that's on them is also mine, within reason.

If Microsoft has its way, we'll all be subletting our ability to do our damn jobs, as fucking dystopian as it seems. How the fuck do you think sysadmins at the corporate level are going to take to someone at Microsoft pushing a revision on Windows 12 or whatever, and settling with a pithy apology for all the late-in-cycle computer parks and IT budgets they've just ruined? Fuck, my boss practically has a panic attack whenever one of the kids in the call centre fucks up a headset or a mouse pad; I can't imagine how she'll take to repeated wholesale overhauls of our workstations because someone at Redmond decided to shorten the shelf life of a perfectly good product!

One of the top dogs came up to me a few days back and started joshing around. "But seriously man, why are you making us use Linux, bro? Like, everyone knows Windows!"

I smiled. "You're running off of a reskinned Ubuntu MATE, Steve, because if I asked you to buy me ten thou's worth of Windows 11 licenses and then told you we'll need to add new hardware to make 'em run, you'd rip my badge from my jacket, piss in my trash can and send me home without so much as a please and a thank you. Using my method, all you had to deal with was one afternoon's worth of file migrations and budget enough for eight PowerPoint slides, a twenty-minute break and some extra coffee, to train everyone."

Sometimes, small-to-medium business heads can be absolute idiots.

[krixwell-liveblogs]

Which left me in the gift shop with Dragon.

“I have a sworn responsibility to protect that data,” she said as she turned her attention to me.  She sounded surprisingly normal.  Her voice was clearly digitized, but it was still too human to match the massive metal frame.

Heh.

“Can’t help you there.  One of my teammates has it.”

“Where are they taking it?”

On one hand, of course Taylor isn’t going to volunteer that willingly.

On another, she’s being interrogated by a sysadmin. If she wants to know where her precious data is going...

I stayed silent.

“Your teammates left you behind.  I’ve read the file on what happened after the Endbringer attack.  Hard feelings?”

Correction: “teammate”, singular.

“Something like that.”

“If they aren’t going to be loyal to you, why protect them?”

Dragon does seem to be assuming that this is a thing with the entire team. If not for the clear difference between Bitch and the rest of the team from Taylor’s perspective, this might’ve worked.

Because someone else was depending on it.  But I wasn’t going to say that out loud.

...are you talking about Dinah? I suppose that’s fair.

The whine of the lightning gun increased by an octave.  I saw Dragon’s upper body shift in reaction.

Oh right, that thing is still going. Sheesh, how long until it explodes?

“Move the insects away from my suit, now,” Dragon ordered me.

“Why would I-”

“Now,” she ordered, and there was an urgency in her tone that banished any suspicion on my part that there was a ruse or that somehow it might serve my interest to disobey.  I withdrew my bugs, but I kept them poised to return if needed.

Yeeah, probably best to get out of the way before that gun becomes a zappy firework.

If you’re lucky, she’ll unfoam you to make sure you’re safe from it, too.

[mimisapje]

📬

📬 + tell me about yourself

Hmmm what to tell about me? The basics: A 21y old female, who still lives at home and who studies to become a sysadmin. My only hobbies are my pc and ordering food. I have 4 kitty cats who I adore even though they can be lil bitches.Besides that I have a incredibly ridiculous sense of humor, my sister even dubbed my jokes as ‘Joke jokes’ (because my name is Joke) so basically you call something a Joke joke when I tell the joke and if the humor level is pretty low. I’m bad at telling about myself, I always stare blankly before me and say a lot of ‘uhm’s when somebody asks me this But thank you for asking! ♥

[icksie]

i’ve been tagged by @mark-watney-spacepirate ty <3

Rules: tag as many users you want to get to know better.

How old are you?: 21

Current Job/Dream Job?: Sysadmin and embedded systems engineer(?)/IT security researcher

What are you talented at?: Take things apart, put them back together and have parts left

What is a big goal you are working towards (or have already achieved)?: I'm gonna try losing some weight this year and maybe even gain some more muscle

What is your aesthetic?: Burning trashcan in a pretty pink room

Do you collect anything?: Data. Lots and lots of Data

What is a topic you’re always up to talk about?: About how pretty all my mutuals are. Look in the mirror darling you're stunning!

What’s a pet peeve of yours?: People trying to give "constructive criticism" that ultimately just bitch around and make you feel worse

Good advice to give?: Taketh no shits, giveth no fucks

Recommend three songs?: Mars Argo - Using you, @perfectlyvindictive - Stronger than you, Donny Hathaway - I Love You More Than You'll Ever Know (Live @ the Bitter End, NYC)

i tag: 

@im-the-swamp-witch @captain-thunder-pants @pottersuperwholockian @theweirdunicornnn @trixiestar @bilumi @danigreen-sebu @tech-no-logic-bb @emperor-princess @greenjeweledforest @ezilmars @sleepsfor100years @sp4ce-4ngel @hero-and-leander @fratboycipher @miraculoustinylesbians @silverfluffle @charmstarrr  @sapphic-corgi @brightblack @ihearttech @makeitrainfrost @trashcandroid @manicpixiedreamgoose @hot-nocoa @everlessdrop41 @eggmayonaise @drackoning @davejohnkatwillalwaysbecannon @abelwisk @likeafrenchiee @caramel-latios @enfpnepeta @fruitcry @littleshadowhuntingkitty @motley-c @lingworm @itsjustsel @codingflumps

[cathylee123things-blog]

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