#salesforce data security model

[ourjobagency]

Do you have questions about how your salesforce security is set up ? Contact us today for a free health checkup of your salesforce instance - https://qrsolutions.com.au/security-model-in-salesforce/

[misshockman]

🎀(*^-^)／＼(*^-^*)／＼(^-^*)🎀(*^-^)=EF=BC=8F=EF=BC=BC(*^-^*)=EF=BC=8F=EF=BC=BC(^-^*)Kendra (Holstein-Romanov) Hockman

🌟 X Research Scientist @ SpaceX | SpellbookAI | Elon Musk Consulting | HPC-AI | IxDA | CTE Advisor 🌟

📍 Greater Seattle Area | 🌐 Contact Info

📞 P: +1.360.560.6127 | 📧 E: misshockman@gmail.com

💼 Open to Marketing and Public Relations Specialist and Event Project Manager roles 💼

🌟 About Me 🌟

✨ Business Development Specialist, Agile Project Manager, and Event Producer with +12 years of marketing experience and a passion for providing white glove customer service. ✨

🌟 Skills 🌟

Public Speaking 🎤

B2B + B2C Sales 💼

Stakeholder Relations 🤝

Account Management 📊

SCRUM Development Process 🏃‍♀️

Customer Relationship Management (CRM) 💬

Data Management / Analysis 📊

Talent Acquisition 👥

Training, Team Building, & Development 🏆

Event Coordination, Production, & Reporting 🎉

Machine Learning + AI Expertise 🤖

Cloud Service Platform Expertise ☁️

VR/AR Consumer Education 🕶️

UX Design 🎨

Proficient in: Zoho, Salesforce, Asana, Trello, Kaltura, Rainfocus, StreamYard, Frame.io, Office 365, Google Workspaces, ChatGPT, & more.

🌟 Professional Experience 🌟

Creative UX.design @ SPACEX

2023 - ¤¤¤ | StarlinkX Studios (remote)

Manage Client Relations

Nurtured and secured $2 Million in sales within the first 60 days

Averaging +150 phone calls per day

Virtual Producer (Project Management) @ NVIDIA

2022 - ₩ | Santa Clara, CA (remote)

Produced an educational AI conference for researchers, developers, inventors, & IT professionals (+300k attendees, +800 sessions)

Coordinated keynote sessions with experts from NVIDIA, Meta, Mastercard, Uber, Google, Amazon, Stanford, etc.

Recorded via our virtual studio, completed post-production editing (cc), and broadcasted with live Q&A featuring ChatGPT

High-Performance Computing and Artificial Intelligence (HPC-AI) Advisory Council Member

Career and Technical Education (CTE) Leadership Committee Member for Public School District

Skilled In: Kaltura, Rainfocus, StreamYard, Frame.io, Office 365 (Excel/PP), Google Workspaces, & more

Project Manager (Business Development) @ SAMSUNG

2022 - ¤¤¤ | San Jose, CA (remote)

Community Liaison for SAMSUNG. Secure & maintain business partnerships

Support students, entrepreneurs, animal rescue groups, environmental protection groups, etc.

Career and Technical Education (CTE) Leadership Committee Member for Public School District

Highest Performing Market out of 36: Washington stores averaged 165% to sales plan

National Account Manager (Event Production) @ More Than Models

2020 – 2022 | Los Angeles, CA (remote)

Provided support and managed deliverables for clients such as Ferrari, Louis Vuitton, Wells Fargo, AT&T, Amazon, etc.

Shows Managed include AT&T Pebble Beach Pro-Am 2022, SuperBowl 2022, NBA All Star 2022, and more

Interviewed, input, and trained over 1,000 new talent candidates

Primary client contact and emergency contact for all shows

Executive Assistant for CEO, Ashlyn Henson

Spokesmodel / Product Specialist / Emcee / Tour Manager

2013 – 2022 | Independent, Nationwide

Consumer educator and product demonstrator specializing in Automotive & Technology

Trained and managed teams of up to 240 for events with over 300,000 attendees

Trade Shows Include: RSA, CES, GTC, GDC, E3, PAX West, Comic Con, Google NEXT, and many others

Clients include: Google, Amazon, Samsung, Cisco, Nvidia, Intel, Microsoft, Xbox, JLR, Lexus, Volvo, and more

Presenter with Stellantis on the International Auto Show Circuit for 3 years

Marketing & Public Relations Manager (Orthodontic / Healthcare Sales) @ All Star Orthodontics

2015 – 2017 | Camas, WA

Created and executed marketing strategies on behalf of Dr. Huong Le. Earned the “Elite Invisalign Provider” Award

Practice had a +3000% case increase, with a 45% conversion increase

🌟 Multi-City Experiential Tours 🌟

Stellantis - International Auto Show Circuit - 2019 to current - Automotive Product Specialist

Nintendo - Nintendo Switch Together Tour - 2019 - Tour Manager

Maruchan - Back 2 Ramen Tour - 2018 - Tour Manager

Safeway - Safeway Back to School Tour - 2018 - Field Manager

Intel - Intel’s Tech Learning Lab Tour - Portland - 2018 - Team Lead

Samsung - Galaxy Studio Tour - 2018 - VR/AR Demonstrator

Xbox - Super Lucky Tale’s Tour - 2017 - Costume Character

Kids Obstacle Challenge - 2016 - Lead Emcee

🌟 Technology Events 🌟

Amazon - CES - Las Vegas - 2020 - AWS Spokesmodel

VMware - VM World - San Francisco - 2019 - Emcee

GlaxoSmithKline - ADA FDI World Dental Congress - San Francisco - 2019 - Spokesmodel

Google - Google Marketing Live - San Francisco - 2019 - Breakout Sessions/Keynote Supervisor

Google - Google I/O - Mountain View - 2019 - Breakout Session/Keynote Supervisor

Google - Google Developers Group Leaders Summit - Mountain View - 2019 - Supervisor

Google - Google Next - San Francisco - 2019 - Supervisor

Nvidia - NVIDIA GTC 2019 - San Jose - 2019 - Breakout Session/Keynote Supervisor

Cisco - RSA - San Francisco - 2019 - Spokesmodel

Adobe - IxDA: Interaction Design Association - Seattle - 2019 - Spokesmodel

Google - Google Cloud Summit - Seattle - 2017 - Hostess

🌟 Gaming Events 🌟

Nintendo - Comic Con - San Diego - 2019 - Team Lead

Nintendo - E3 - Los Angeles - 2019 - Team Lead

Nintendo - Comic Con - San Diego - 2018 - Line Manager

Nintendo - PAX West - Seattle - 2018 - Game Demonstrator

Xbox - PAX West - Seattle - 2017 - Costume Character

Nintendo - Nintendo World Championships - Seattle - 2017 - Costume Character

🌟 Automotive Events 🌟

Lexus - Private NBA Event - Portland - 2019 - Hostess

KIA - Seahawks Games - Seattle - 2018 - Emcee

Jaguar/Land Rover - Seattle International Auto Show - Seattle - 2018 - Right Seat Driver

Jaguar/Land Rover - Portland International Auto Show - Portland - 2017 - Right Seat Driver

Volvo - Unveiling at Vail - Vail, Co - 2016 - Right Seat Driver

KIA - Portland Trailblazers - Portland - 2013-2016 - Emcee

🌟 Project Management Experience 🌟

NVIDIA - GTC 2020, GTC 2023

VIP Press Event at Vespertine - 2021

Ferrari - Casa Ferrari - Concours d’Elegance 2021

Louis Vuitton - NBA Finals 2021 - Louis Vuitton Trophy Ceremony

Rockstar Energy - Super Bowl 2022

British Government - Premier League Event 2022

Wells Fargo - Active Cash Holiday Program

Warner Bros. - The Conjuring 3 Premiere Event 2021

AT&T - HBCU Spotlight 2022, NBA All Star 2022, AT&T Loft at Pebble Beach Pro-Am 2022, NBA/NHL Team Entitlement Nights, AT&T Hoop Hustle

ESL One - Los Angeles 2020

Target - Target Halloween Slime Lab 2021, MLS All-Star Target Event 2021, Harry Potter Big Screen Drive-In Series 2021

Amazon - Amazon Fresh Food Fest 2022, Bacon Fest 2021, Cheerios ‘Moments of Good’ Program 2021, Amazon GO 2021, Amazon Fresh Grand Opening

Toyota - Orange Blossom Classic 2021, ONE Music Festival 2021, Houston Toyota Gold Cup 2021, Phoenix Toyota Gold Cup 2021, BIG3 2021, Club America

[blockcertsblockchains]

⚡️ Embracing User Empowerment: The Web 4.0 Revolution with BlockCertsAI ✊

In the digital age, the control of personal data has been a contentious issue, with major tech giants like Microsoft, Google, and Apple dominating the landscape. However, BlockCertsAI is pioneering a transformative approach with 🌐 Web 4.0, where user privacy and empowerment are at the forefront.

Web 4.0, powered by BlockCertsAI, merges the robustness of blockchain technology with the sophistication of artificial intelligence to offer a new paradigm in business models. This innovative platform ensures that users retain absolute control over their data, unlike the current tech ecosystem where user tools and cloud services are tightly held by centralized entities.

BlockCertsAI has crafted a super-app 🚀 that integrates functionalities akin to Zoom, Microsoft, and Salesforce, all accessible via a single, secure login without the need for passwords. Simply scan a QR code, and you're granted uninterrupted access to a suite of essential business tools. This user-centric design eliminates monthly fees, reflecting BlockCertsAI's commitment to building a web environment from the ground up, by and for real users.

The previous iterations of the web, namely Web 2.0 and Web 3.0, were not architected with privacy 🔐 as a core principle. They were designed for consolidation, storing, and tracking user data. In contrast, BlockCertsAI's approach is mindful of the need for user control and data privacy, especially in an era where AI leverages vast amounts of data.

By owning BCERT Tokens, individuals not only 🛡️ secure their information but also claim their stake in this next-generation Web 4.0. It's a bold step towards a future where users, not corporations, hold the keys to their digital kingdom. Join the revolution and take control of your digital footprint with BlockCertsAI.

[jcmarchi]

Generative AI use soars among brits, but is it sustainable?

New Post has been published on https://thedigitalinsider.com/generative-ai-use-soars-among-brits-but-is-it-sustainable/

Generative AI use soars among brits, but is it sustainable?

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A survey by CloudNine PR shows that 83% of UK adults are aware of generative AI tools, and 45% of those familiar with them want companies to be transparent about the environmental costs associated with the technologies.

With data centres burning vast amounts of energy, the growing demand for GenAI has sparked a debate about its sustainability.

The cost of intelligence: Generative AI’s carbon footprint

Behind every AI-generated email, idea, or recommendation are data centres running thousands of energy-hungry servers. Data centres are responsible for both training the large language models that power generative AI and processing individual user queries. Unlike a simple Google search, which uses relatively little energy, a single generative AI request can consume up to ten times as much electricity.

The numbers are staggering. If all nine billion daily Google searches worldwide were replaced with generative AI tasks, the additional electricity demand would match the annual energy consumption of 1.5 million EU residents. According to consultants Morgan Stanley, the energy demands of generative AI are expected to grow by 70% annually until 2027. By that point, the energy required to support generative AI systems could rival the electricity needs of an entire country—Spain, for example, based on its 2022 usage.

UK consumers want greener AI practices

The survey also highlights growing awareness among UK consumers about the environmental implications of generative AI. Nearly one in five respondents said they don’t trust generative AI providers to manage their environmental impact responsibly. Among regular users of these tools, 10% expressed a willingness to pay a premium for products or services that prioritise energy efficiency and sustainability.

Interestingly, over a third (35%) of respondents think generative AI tools should “actively remind” users of their environmental impact. While this appears like a small step, it has the potential to encourage more mindful usage and place pressure on companies to adopt greener technologies.

Efforts to tackle the environmental challenge

Fortunately, some companies and policymakers are beginning to address these concerns. In the United States, the Artificial Intelligence Environmental Impacts Act was introduced earlier this year. The legislation aims to standardise how AI companies measure and report carbon emissions. It also provides a voluntary framework for developers to evaluate and disclose their systems’ environmental impact, pushing the industry towards greater transparency.

Major players in the tech industry are also stepping up. Companies like Salesforce have voiced support for legislation requiring standardised methods to measure and report AI’s carbon footprint. Experts point to several practical ways to reduce generative AI’s environmental impact, including adopting energy-efficient hardware, using sustainable cooling methods in data centres, and transitioning to renewable energy sources.

Despite these efforts, the urgency to address generative AI’s environmental impact remains critical. As Uday Radia, owner of CloudNine PR, puts it: “Generative AI has huge potential to make our lives better, but there is a race against time to make it more sustainable before it gets out of control.”

(Photo by Unsplash)

See also: The AI revolution: Reshaping data centres and the digital landscape 

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.

Explore other upcoming enterprise technology events and webinars powered by TechForge here.

Tags: ai, generative ai, research, uk

[hike2]

Harnessing the Power of Salesforce Generative AI with Strong Data Architecture

In the rapidly evolving world of artificial intelligence, Salesforce Generative AI has emerged as a game-changer for businesses. This innovative technology allows companies to automate tasks, improve customer experiences, and enhance decision-making processes by leveraging data and machine learning. However, to truly unlock the potential of Salesforce Generative AI, organizations must focus on building a robust data architecture for AI. This foundation is essential to ensure seamless integration and optimized performance of AI-driven solutions.

The Role of Data Architecture for AI in Salesforce

The success of Salesforce Generative AI depends heavily on the quality and structure of the underlying data. Data architecture for AI involves organizing, storing, and managing data in a way that allows AI models to be trained and run efficiently. In the context of Salesforce, this means aligning customer data, business processes, and analytics tools into a coherent system. A well-designed Salesforce data architecture enables AI to process data accurately, leading to better predictions, automation, and personalization.

Key aspects of Salesforce data architecture include:

Data Integration: Combining data from multiple sources within Salesforce, including CRM, marketing, sales, and service, is crucial for creating a unified view of the customer. This integration lays the groundwork for AI models to gain deeper insights into customer behavior.

Data Quality and Governance: AI can only be as good as the data it processes. Ensuring that data is clean, consistent, and compliant with industry standards is vital. This aspect of Salesforce data architecture focuses on managing data integrity, security, and privacy.

Scalability and Flexibility: As your business grows, so will your data. A flexible Salesforce data architecture ensures that your AI models can scale without performance issues, adapting to new data types and volumes over time.

The Importance of Certified Salesforce Consultants

To design and implement a successful Salesforce data architecture, working with certified Salesforce consultants is invaluable. These experts bring in-depth knowledge of Salesforce platforms and AI capabilities, ensuring that your AI-driven projects are executed efficiently. Whether you're building a new Salesforce data architecture from scratch or optimizing an existing one, certified Salesforce consultants provide the expertise needed to ensure the system’s long-term success.

Conclusion:

Incorporating Salesforce Generative AI into your business processes offers a significant competitive advantage, but only with a solid data architecture for AI in place. As AI continues to shape the future of customer relationships, having the right Salesforce data architecture is essential. By working with certified Salesforce consultants, you can ensure that your data is structured to unlock the full potential of AI. At Hike2, we specialize in designing cutting-edge Salesforce data architecture solutions that enable businesses to leverage Salesforce Generative AI for unparalleled growth and success. Let us help you build the future of your business with AI-driven insights and seamless data integration.

[prafull12]

𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐌𝐨𝐝𝐞𝐥: 𝐏𝐫𝐨𝐟𝐢𝐥𝐞𝐬, 𝐑𝐨𝐥𝐞𝐬, 𝐚𝐧𝐝 𝐏𝐞𝐫𝐦𝐢𝐬𝐬𝐢𝐨𝐧𝐬

𝐊𝐞𝐲 𝐓𝐨𝐩𝐢𝐜𝐬 𝐂𝐨𝐯𝐞𝐫𝐞𝐝:

👉 Core Components of the Salesforce Security Model:

👉 Types of Profiles in Salesforce:

👉 Interaction of Profiles, Roles, and Permission Sets:

𝑅𝑒𝑎𝑑 𝑜𝑢𝑟 𝐿𝑎𝑡𝑒𝑠𝑡 𝐵𝑙𝑜𝑔:

𝐅𝐨𝐫 𝐅𝐫𝐞𝐞 𝐂𝐨��𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧:

𝐂𝐚𝐥𝐥: +91-9711526942

𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩: +91- 82879 10135

#SalesforceAdminCourse #SalesforceCourseOnline #SalesforceCertificationCourse

[evoluzglobalsolutions1]

Top Business Intelligence Tools in 2024: Why Zoho Analytics Leads the Pack

In today’s data-driven business environment, organizations are continually seeking tools to transform raw data into actionable insights.

Among the top players in the business intelligence (BI) space, Zoho Analytics has emerged as a standout in 2024.

Offering advanced features, seamless integrations, and user-friendly capabilities, Zoho Analytics is redefining how businesses approach BI.

This article dives deep into the features, benefits, and real-world applications of Zoho Analytics, while also comparing it with other BI tools to help businesses make informed decisions.

Key Features of Zoho Analytics

Unified and Customizable Dashboards

Zoho Analytics provides an intuitive drag-and-drop interface that empowers users to create fully customizable dashboards. Businesses can consolidate data from multiple sources, such as CRM, ERP, and marketing platforms, into a single dashboard for holistic visibility.

Supports over 250+ integrations including Salesforce, Shopify, Google Analytics, and QuickBooks.

Allows users to create widgets, charts, and tables for tailored reporting.

AI-Powered Insights with Zia

Zia, Zoho’s intelligent AI assistant, sets Zoho Analytics apart by enabling users to interact with their data conversationally.

Natural Language Processing (NLP) helps users generate reports by simply typing queries like, “What was last month’s revenue growth?”

Provides predictive analytics and anomaly detection, ensuring businesses stay ahead of trends.

Advanced Data Blending and Modeling

With Zoho Analytics, users can blend data from multiple sources to uncover hidden patterns and correlations.

Features robust SQL capabilities for advanced users.

Offers out-of-the-box support for data preprocessing and cleansing to ensure accuracy.

Seamless Integration with Zoho Suite

For businesses already using Zoho apps like Zoho CRM, Zoho Projects, or Zoho Desk, Zoho Analytics seamlessly integrates to provide a unified data ecosystem.

Enables real-time syncing of data, reducing manual effort.

Offers cross-functional insights by combining data from different Zoho applications.

Collaboration and Sharing Features

Collaboration is made easy with Zoho Analytics, as teams can co-create dashboards, set user permissions, and share reports in real-time.

Reports can be shared via secure links or embedded into web applications.

Scheduled email sharing ensures stakeholders are always updated.

Leverage the expertise of Zoho Experts and Zoho Consultants like Evoluz Global Solutions to drive 3x business growth and efficiency.

Benefits of Using Zoho Analytics

Cost-Effective Yet Comprehensive

Unlike competitors like Tableau or Power BI, Zoho Analytics offers a robust feature set at an affordable price. Its flexible pricing makes it accessible to startups and enterprises alike.

Scalable for Businesses of All Sizes

Whether you’re a small business or a multinational corporation, Zoho Analytics grows with your needs, handling increasing data volumes and additional users without a hitch.

Strong Security Framework

Zoho Analytics is GDPR, SOC 2, and ISO 27001 compliant, ensuring that your data remains secure. Features like IP whitelisting and two-factor authentication add additional layers of security.

Customizable Reporting

The platform’s library of pre-built templates and its support for custom metrics make it ideal for tailored reporting.

Export reports in various formats like PDF, Excel, and HTML.

Automated workflows streamline repetitive reporting tasks.

Global Accessibility

As a cloud-based solution, Zoho Analytics is accessible from anywhere. Its mobile app ensures teams can stay productive, even on the go.

With the expertise of Zoho Experts and Zoho Consultants like Evoluz Global Solutions, leverage the latest technology of Zoho Analytics.

How Zoho Analytics Stands Out

Zoho Analytics vs Tableau vs Power BI

Zoho Analytics leads in cost-effectiveness, AI-driven analytics, and its tightly integrated ecosystem.

Real-World Applications of Zoho Analytics

Retail and E-Commerce

Track sales performance and predict seasonal trends.

Optimize inventory levels to reduce overstock and shortages.

Healthcare

Analyze patient demographics to improve service delivery.

Monitor resource utilization across departments.

Manufacturing

Identify bottlenecks in production workflows.

Evaluate supply chain efficiency to reduce costs.

Finance

Generate in-depth financial reports to identify profitability trends.

Monitor budget utilization across various departments.

Future of Zoho Analytics

Zoho Analytics is investing heavily in technologies like machine learning, augmented analytics, and embedded BI. The platform’s roadmap for 2024 and beyond includes:

Enhanced predictive analytics to identify opportunities and threats.

Advanced data governance tools to ensure compliance in global markets.

Integration with cutting-edge IoT platforms for real-time analytics.

The Future of Business Intelligence with Zoho Analytics

As businesses prioritize data-driven strategies, investing in the right BI tool becomes essential.

With its AI capabilities, seamless integrations, and affordability, Zoho Analytics is more than a tool — it’s a strategic partner for growth.

Whether you’re a startup or an established enterprise, Zoho Analytics equips you with the insights needed to stay competitive in 2024 and beyond.

Evoluz Global Solutions drives 3x business growth and efficiency with tailored Zoho Solutions.

Book your free consultation call NOW!

[oliverrgradyy]

SaaS Application Development Services: Empowering Your Business with Scalable Cloud Solutions

The rapid advancement in digital technology has led to today’s business outlook for new methods of increasing efficacy, refining customer interactions, and optimally growing corporate structures. Software as a Service, more commonly abbreviated as SaaS, has become an available and widely accepted solution. SaaS application development services enable businesses to develop innovative, scalable, and cloud-based software solutions customizable for industries and customers. 

What is SaaS Application Development Services?

SaaS application development services are where applications are developed and installed on the cloud and accessed remotely over the internet. Unlike other software models that involve the installation of applications on each device.

SaaS applications are hosted on central servers. They can be accessed with any web browser or through an organization-specific App. This has the added benefit of avoiding the need for complex structures and offering simple updates that are incredibly easy to access.

Why Choose SaaS for Your Business?

SaaS applications offer numerous advantages:

Scalability

SaaS solutions are intended to align their capabilities with the growth of the business as a whole. These can bear more user and load without causing degradation of system performance.

Cost Efficiency

Subscribing to SaaS eliminates the initial outlay that comes with traditional software products, which has a great benefit in today’s world economy. Businesses avoid costs of infrastructure, upgrading, and maintenance costs among others.

Accessibility

Flexible software, obtained in SaaS form, can be used from any location where there is an internet connection, increasing productivity. 

Automatic Updates

The provider is responsible for managing and maintaining the application updates and offers assurance that the application is always up to date with the newest features and security patches. 

Integration 

Current SaaS solutions easily connect with other tools that enhance other technological systems for improved data handling and workflow. 

Key Components of SaaS Development

Creating a successful SaaS application involves several crucial steps:

Requirement Analysis 

Knowing objectives, customers, and detailed requirements is the foundation of development.

UI/UX Design

The high usability of the interface translates into high adoption rates of the PET by making it easy to use, thus improving user experience.

Cloud Infrastructure 

Employing and sustaining the service of AWS, Azure or Google Cloud guarantees scalability and reliability. 

Development and Testing

This is achieved by designing the application in modern frameworks and making sure that it has been through tests to eliminate bugs.

Security 

Using proper security measures like encryption and the use of strong passwords minimizes the risk of user’s data being penetrated.

Deployment and Maintenance 

The application is deployed and runs on the cloud and is frequently moderated to check that it is working perfectly.

Benefits of Partnering with a SaaS Development Provider

Working with a professional SaaS development service adds professionalism and saves time. Key benefits include:

Expertise: Availability of the current trends and effective implementation methods.

Faster Time-to-Market: Constructive use of time to achieve the right time in getting the application to run.

Customization: Customs services that are unique to the requirements of the business.

Ongoing Support: Responsive and updated for functionality and perfection is ensured.

Real-World Applications of SaaS

SaaS solutions are revolutionizing industries, including:

CRM: CRM relationship maintenance is made easy by tools such as Salesforce.

Project Management: Tools such as Asana and Trello increase productivity as a result of improving the collaboration of the teams.

E-commerce: About Shopify, It is an online tool that helps businesses start and run an online store on the platforms they choose.

Accounting: QuickBooks eases the six key fulcrums of any enterprise concerning its finances. 

The Future of SaaS 

The up-and-coming trends like AI and machine learning are defining better SaaS solutions today better and more efficiently. The emergence of micro-SaaS for selective sectors and the emphasis on the multi-cloud model and security also point to the changing situation.

Conclusion

Outsourced SaaS application development services are currently playing a strategic role for any business that wants to improve operationally and remain relevant. Investing in highly customized and reaching cloud solutions, businesses are guaranteed to provide enhanced user experiences and growth while optimizing business operations. Therefore, collaboration with a reputable SaaS development provider guarantees a successful journey to the world of digitization.

[techforce-services]

Streamlining Business Operations with a Robust Salesforce Org Strategy

Introduction Efficient business operations demand structured workflows and seamless data management. Salesforce, a global leader in CRM platforms, offers tools to enhance organizational performance. Central to this effort is adopting a robust Salesforce Org Strategy, supported by the Salesforce Framework and CRM implementation services.

The Role of Salesforce Org Strategy A Salesforce Org Strategy is not just about setting up the platform; it’s about aligning Salesforce to business objectives. It involves deciding between single or multi-org models, ensuring data security, and defining governance protocols. A clear strategy ensures that your Salesforce implementation scales with your business.

Salesforce Framework in Action The Salesforce Framework provides a foundation for customization and scalability. From workflow automation to app development, this framework ensures that the CRM system evolves alongside business needs. Coupled with the right strategy, it enhances data flow, user adoption, and system performance.

Leveraging CRM Implementation Services Proper implementation is key to realizing Salesforce’s potential. CRM implementation services offer expertise in configuring, integrating, and deploying Salesforce to fit your specific needs. This process reduces the risk of errors and enhances user adoption, ensuring maximum return on investment.

Conclusion A well-defined Salesforce Org Strategy, paired with the Salesforce Framework and expert CRM implementation services, empowers businesses to optimize operations, drive customer engagement, and achieve long-term success.

[aicerts0]

AI Upskilling: The New Frontier in Future-Proofing Developers

This year’s exponential 20-fold rise in demand for generative AI skills signals a pressing need for AI upskilling to address the stark talent shortages in data and analytics initiatives. As the popularity of artificial intelligence surges, so does the imperative for a future-proof workforce proficient in AI certification and capable of embracing transformative technologies.

In this article, we will learn about purposeful upskilling programs and certifications that would help businesses close the skills gap in AI. 

AI SKILL GAP

Source : salesforce – generative ai skills research

The widespread adoption of AI will require significant reskilling of the workforce. Up to 40% of employees may need to learn new skills in the next three years to work effectively alongside AI, as per the World Economic Forum. This becomes an opportunity for businesses to create a more skilled workforce and close the AI skills gap.

Companies should view reskilling as a strategic initiative and leverage online learning platforms and partnerships to empower their employees and prepare them for the future of work.

Identifying Core Skills for the AI Age

In the swiftly evolving AI landscape, a strategic approach to identifying and nurturing core skills is essential. Here’s a breakdown:

Technical Proficiencies

AI Engineers must master programming languages like Python, Java, R, C++, and JavaScript. Key areas include Data Modeling & Engineering, Big Data Analysis, Machine Learning Models, AI and ML services, AI Deployment & DevOps, and AI Security. Industry leaders also emphasize the importance of Python, C++, JavaScript, Java, C#, and other languages for AI Developers, alongside skills in data pre-processing, exploratory data analysis, and machine learning model deployment.

Non-Technical Abilities

Soft skills such as creativity, collaboration, adaptability, and continuous learning are becoming increasingly vital. Critical thinking and problem-solving, along with domain knowledge, ensure AI professionals can apply technical skills effectively.

Advanced Knowledge

A deep understanding of advanced mathematics, algorithms, and neural network architectures sets apart proficient AI Engineers. Familiarity with services like S3 for object storage and Redshift for data warehousing, as well as IAM for access management, are also recommended by industry leaders.

For AI upskilling, professionals can engage in hands-on projects, online courses, workshops, and industry publications.

Gartner Suggests a Systematic Approach to Reskilling

Identifying and categorizing desired skills, conducting a talent inventory to pinpoint gaps, mapping skills to specific roles, drafting job descriptions, evaluating current teams, creating a skills development portfolio, and implementing and monitoring the programs.

Collaboration with industry partners, nonprofits, and educational institutions can extend training efforts and widen talent access. AI-powered tools such as Numly can enhance the reskilling experience by providing personalized learning paths, skill recognition, mentorship, continuous feedback, and community building.

The strategic integration of accredited certifications within reskilling programs can serve as a beacon for professional development, signaling a commitment to continuous learning and adaptability.

Strategies for Effective Reskilling

To implement effective reskilling strategies, organizations must simultaneously focus on several tasks:

Identify your Talent Gap:

Finding skill shortages is the first step towards future-proofing your talent stream. To evaluate present and future needs, make use of techniques like market research, workforce planning, skills audits, and talent analytics. Consider outside variables like consumer expectations and technology. For instance, to future-proof your workforce and meet the increasing need for AI-related skills, ensure you have AI engineers on staff. You can effectively address talent demands and maintain your competitiveness in changing marketplaces by knowing the roles and talents that are essential to your business plan.

Align Leadership:

Change middle managers’ perspectives to support reskilling programs. Encouraging leadership buy-in guarantees a more seamless transition for retrained workers into new positions. Modify middle managers’ perspectives to back programs for AI upskilling. Obtain their backing to ensure the smooth integration of retrained staff members. Put the financial benefits of having an AI-savvy staff first, easing fears of disruption by presenting reskilling as a means of empowering the team. Tell successful stories that are relevant. Give management resources for coaching retrained employees. Acknowledge advocates and promote collaboration with cross-functional teams and open communication. Make managers advocate for AI upskilling to ensure a workforce ready for the future and a smooth transition.

Workflow-Integrated learning:

Incorporate skill development right into the process. Upskilling is made easier with this microlearning approach, which also reinforces new abilities through real-world application. This approach is more effective than conventional training approaches because workers might not have the time to participate, and they might not use their newly acquired abilities at work. The suggested remedy is to use learning meetings or contextualized training programs to integrate learning into the regular workflow—short prompts on content that has been taught help in retention. The application of knowledge is strengthened through reflection on it. Breaking down microlearning experiences into smaller pieces is beneficial. Finally, there is a focus on tracking the advancement of these learning initiatives.

Personalized Learning

Artificial intelligence (AI) improves individualized learning by delivering adaptable learning systems that modify content in real-time based on student’s performance and offer more exercises or resources as needed. Educators can take preemptive measures by using predictive analysis to foresee potential issues based on historical performance data. Moreover, AI makes it possible to create information that is specific to each learner’s learning style and proficiency level. HR can use AI to tailor learning paths for staff members, considering their goals and needs, to design development plans pertinent to them. This ultimately improves workforce skills and productivity by enabling people to adopt AI technology and move into higher-value professions.

It is crucial to align reskilling programs with the company’s strategy, ensure employees understand the benefits, and provide clear career progression paths. By pushing employees beyond their comfort zones and investing in their development, employers can play a significant role in the upskilling and reskilling process.

Case Studies: Success Stories of Reskilled Workforces

Infosys

Infosys provides AI upskilling to its employees through internal training programs and Infosys Springboard, a free public portal featuring courses in AI and ML. This emphasis on AI reflects its expanding significance in IT and attempts to improve employee skill sets, their capacity to provide AI solutions, and the company’s culture of ongoing learning. Infosys is creating a workforce that is future-proof and ready for the rapidly changing digital world by educating its employees about AI.

Vodafone

Vodafone adopted a cloud-based HR strategy in 2023 to prepare its personnel for the future. A 26% increase in recruits, a 19% increase in hiring diversity, and a 50% decrease in candidate wait times were the results of this tech update. Vodafone is developing an increasingly flexible and competent technical staff by prioritizing internal development.

Amazon

Amazon has taken significant strides in AI education through its Machine Learning University, which has transformed thousands of its employees into machine learning experts.

PWC

PwC’s substantial $3 billion investment in job training underscores its commitment to employee development. They call on all individuals to “upskill,” which goes beyond simply using new tools. It is about approaching ethical problems in the tech industry, thinking critically, and adjusting to change. To close the “digital divide” and build a future in which everyone prospers in the digital age, they see a need for cooperation between governments, corporations, and educational institutions.

Unilever

Unilever automated recruitment with AI, which reduced hiring time from months to weeks and ensured a more diverse candidate pool.

IBM

IBM uses AI to provide individualized learning programs for its employees. AI evaluates a worker’s output to determine their strong and weak points before considering the business’s present and future skill requirements. The AI uses this data to create individualized learning routes that target each employee’s unique gaps and support the objectives of the business. These routes could include online classes, in-house training courses, or mentorship opportunities, guaranteeing that staff members have the specialized knowledge required to stay current and advance their careers at IBM.

Accenture

Source : World Economic Forum

Takeaways

AI skills are in high demand, and there is a talent shortage in data and analytics.

Developers need to upskill themselves in areas such as programming languages, data modeling, machine learning, and AI security.

Soft skills such as creativity, collaboration, and critical thinking are also important for AI professionals.

Companies can reskill their employees by providing them with training programs, online courses, and hands-on projects.

AI certification can serve as a testament to one’s expertise and commitment to continual learning.

Conclusion

The evolving tech landscape demands a future-proof workforce. Upskilling your team isn’t just about individual development; it’s a strategic investment. By equipping your employees with the latest AI knowledge, AI-certified professionals don’t just adapt to change; they lead it, pioneering new solutions and driving your business forward.

Equip your developers for the AI revolution. The AI+ Developer™ Certification by AI CERTs™ reskills your workforce to design, deploy, and manage ethical AI solutions.

[smscountry]

Comparison of Top OTP API Providers and Their Integrations

Comparing top OTP API providers

As online security continues to grow in importance, businesses are increasingly adopting OTP (One-Time Password) solutions to enhance user authentication. Choosing the best OTP API provider involves evaluating reliability, ease of integration, and scalability. In this article, we’ll compare leading OTP API providers and explore their features, focusing on SMS OTP API integration and OTP SMS API functionalities.

1. SMSCountry

SMSCountry focuses on offering cost-effective and reliable OTP solutions.

Key Features:

High-performance SMS OTP API integration with support for bulk OTP SMS.

Localized solutions tailored for regional businesses.

24/7 customer support for troubleshooting.

Integration:

Simplified API with quick-start guides.

Compatible with major CRM and e-commerce platforms.

Best For Cost-conscious businesses in emerging markets.

2. MessageBird

MessageBird is known for its user-friendly interface and fast OTP delivery.

Key Features:

Global coverage with efficient OTP SMS API.

Real-time delivery reports and monitoring.

Multi-channel support including WhatsApp and RCS.

Integration:

Offers SDKs for seamless implementation across web and mobile platforms.

Step-by-step guides for quick integration.

Best For: SMEs looking for a balance between affordability and performance.

3. Twilio

Twilio is a market leader offering robust OTP services.

Key Features:

Reliable SMS OTP API integration with global reach.

Multi-channel OTP delivery (SMS, voice, email, and push notifications).

Excellent scalability for businesses of all sizes.

Integration:

Easy integration with popular programming languages and frameworks like Python, Java, and Node.js.

Comprehensive documentation and support.

Best For: Large-scale businesses seeking a highly customizable OTP solution.

4. Nexmo (Vonage)

Nexmo is the perfect solution for businesses in search of flexible and dynamic OTP services that truly stand out!

Key Features:

API for OTP SMS API with a focus on user authentication.

Secure and compliant with global data privacy standards.

Built-in failover mechanism for high delivery rates.

Integration:

Supports integration with tools like Slack, Zendesk, and Salesforce.

Detailed API documentation for developers.

Best For Enterprises needing high-reliability OTP solutions.

5. Plivo

Plivo offers a highly scalable OTP service for large organizations.

Key Features:

Customizable OTP SMS API to suit specific business needs.

Multi-region delivery to ensure low-latency OTP delivery.

Advanced analytics for performance monitoring.

Integration:

Developer-friendly API with example codes for quick implementation.

Works well with CI/CD workflows.

Best For: Enterprises requiring advanced analytics and reporting.

Key Considerations When Choosing an OTP API Provider

Reliability: Opt for providers with proven high delivery rates and minimal latency.

Ease of Integration: Ensure the API supports your tech stack.

Cost-effectiveness: Evaluate pricing models to match your budget.

Scalability: Opt for a provider that can effortlessly expand alongside your business as it evolves.

Conclusion

Selecting the best OTP API provider depends on your business’s specific requirements, such as regional coverage, integration flexibility, and budget. Providers like Twilio and Nexmo excel in scalability and reliability, while SMSCountry and MessageBird offer cost-effective solutions with excellent support for SMS OTP API integration.

By carefully analyzing these options, you can enhance your authentication process and ensure a seamless user experience.

[genowire]

10 Use Cases of AI in Business: Transforming the Future

Artificial Intelligence (AI) is no longer a futuristic concept but a core part of many business strategies today. It enables companies to make smarter decisions, optimize processes, and create personalized experiences for customers. Here are 10 transformative AI use cases that are shaping the future of business across various industries: AI-powered chatbots have become essential in customer service, enabling companies to provide instant, 24/7 support to customers. These bots can answer frequently asked questions, guide users through troubleshooting, and handle simple tasks like booking appointments or tracking orders. - Example: Companies like Zendesk and Drift offer AI chatbots that streamline customer interactions, reduce response times, and improve overall satisfaction. Predictive analytics uses machine learning algorithms to analyze historical data and predict future outcomes. In sales and marketing, AI models forecast customer behavior, helping businesses make data-driven decisions about targeting, pricing, and customer retention strategies. - Example: Salesforce Einstein leverages AI to predict which leads are most likely to convert, improving sales efficiency and helping teams focus on high-priority opportunities. AI enables hyper-personalized marketing by analyzing customer data such as browsing behavior, purchase history, and demographic information. AI models create highly targeted campaigns, suggesting products or services that are most relevant to individual users, thereby improving conversion rates. - Example: Amazon uses AI-driven recommendation engines to suggest products tailored to each customer’s preferences, significantly boosting customer engagement and sales. In finance and e-commerce, AI plays a crucial role in detecting fraud and managing risk. Machine learning algorithms analyze transaction data in real-time to spot unusual patterns or anomalies that indicate potential fraud, helping businesses mitigate risks before they escalate. - Example: PayPal uses AI algorithms to analyze millions of transactions and identify fraudulent behavior, protecting both customers and the business. AI helps companies optimize their supply chain operations by predicting demand, managing inventory, and streamlining logistics. AI models analyze data from suppliers, customers, and the market to make accurate predictions about future trends, reducing costs and preventing stockouts or excess inventory. - Example: Walmart employs AI to forecast demand for specific products, optimize inventory levels, and improve overall supply chain efficiency. AI is revolutionizing human resources by streamlining recruitment processes and improving talent management. AI-powered tools screen resumes, match candidates to job openings, and even predict employee performance and retention rates based on historical data. - Example: LinkedIn Recruiter uses AI to identify top talent for specific roles, saving HR teams countless hours and improving hiring accuracy. AI-driven predictive maintenance allows manufacturers to predict equipment failures before they happen, reducing downtime and maintenance costs. By analyzing data from sensors and machines, AI models detect when machinery is likely to fail, enabling proactive repairs. - Example: General Electric uses AI to monitor its industrial machinery and predict maintenance needs, significantly reducing unexpected breakdowns and operational disruptions. AI is enhancing cybersecurity by identifying potential threats in real-time. Machine learning models can quickly detect unusual network activity, analyze patterns, and flag potential security breaches, allowing businesses to respond more swiftly to cyberattacks. - Example: Darktrace, an AI-powered cybersecurity company, uses machine learning to detect and respond to cyber threats in real time, protecting businesses from evolving digital risks. AI helps finance teams predict market trends, customer behaviors, and economic shifts with higher accuracy. AI models can analyze vast amounts of data in real time to provide actionable insights, enabling businesses to make informed financial decisions. - Example: JPMorgan Chase uses AI algorithms for accurate financial forecasting, helping its teams better understand market fluctuations and make strategic investment decisions. AI assists companies in creating new products by analyzing customer feedback, market trends, and competitor data. AI models can recommend features, materials, or designs that will resonate with target audiences, shortening the time from concept to market. - Example: Nike uses AI to analyze customer preferences and optimize product designs, leading to the development of highly tailored athletic gear that meets consumer needs. Conclusion: AI as a Strategic Asset for Businesses AI is transforming industries across the board by enabling automation, personalization, and smarter decision-making. From improving customer service to optimizing supply chains and enhancing cybersecurity, AI provides businesses with the tools they need to stay competitive in today’s fast-paced world. As AI technologies continue to evolve, businesses that embrace these innovations will unlock new growth opportunities and drive long-term success. Is your business ready to leverage AI? By understanding these use cases, you can begin to explore how AI can address your company’s specific challenges and elevate your operations to the next level. Read the full article

[jobsthe24]

Essential Skills to Land a Job in Noida's Competitive Market

Noida, a vibrant city in the National Capital Region (NCR) of India, has rapidly transformed into a major hub for business, technology, and innovation. With its proximity to Delhi, excellent infrastructure, and a thriving economy, it has become a magnet for job seekers from across the country. Whether you are a fresh graduate or an experienced professional, landing a job in Noida’s competitive job market requires a mix of technical skills, soft skills, and industry-specific knowledge. Here are the essential skills that can help you secure a job in Noida's competitive job market.

1. Technical Proficiency and Industry-Specific Knowledge

Noida is home to a diverse range of industries, including IT, e-commerce, manufacturing, media, and finance. As a result, technical skills and domain-specific expertise are highly valued by employers in the city.

For instance, in the IT and tech sector, proficiency in programming languages like Python, Java, and C++ is essential. Familiarity with web development technologies (HTML, CSS, JavaScript) or mobile app development (Swift, Kotlin) can give you an edge. Moreover, knowledge of data analytics, machine learning, artificial intelligence (AI), and cloud computing is rapidly becoming indispensable in the current job market.

In the e-commerce sector, skills related to digital marketing, search engine optimization (SEO), and customer relationship management (CRM) software like Salesforce are also highly sought after. If you are aiming for a role in the finance sector, understanding financial modeling, advanced Excel, or financial analysis can help you stand out.

2. Strong Communication Skills

Effective communication is a cornerstone of professional success. In Noida’s job market, where a lot of businesses operate on a global scale, being able to articulate your ideas clearly, whether in written or spoken form, is critical.

Employers look for individuals who can communicate well with clients, team members, and stakeholders. Being fluent in English is particularly important in a city where many multinational companies have their operations. Clear communication ensures that there are fewer misunderstandings and promotes collaboration within teams.

Having good presentation skills is also vital. Whether you are pitching an idea to a client, giving a project update to your manager, or leading a team meeting, the ability to present your thoughts clearly and confidently is a skill that can set you apart.

3. Adaptability and Flexibility

Noida’s job market is dynamic and constantly evolving. Industries are growing, changing, and adapting to new trends. For job seekers, being adaptable and flexible is crucial to navigating these shifts. Employers appreciate candidates who can easily adjust to new technologies, methodologies, and work environments.

For instance, with the rise of remote work, many companies in Noida now offer hybrid work models. The ability to quickly adapt to working in different settings – whether in the office or remotely – can make you a valuable asset to employers.

Moreover, industries in Noida frequently undergo transformations. Professionals who can learn new skills, embrace changes in technology, and stay up-to-date with trends and industry innovations are more likely to find long-term success.

4. Problem-Solving and Critical Thinking

Noida is home to several leading companies that expect employees to approach challenges with critical thinking and problem-solving abilities. Whether you're in technology, marketing, or finance, employers want to see that you can think logically and creatively to resolve issues.

In technical fields, problem-solving may involve debugging code, optimizing business processes, or finding innovative solutions to technical challenges. In business and management roles, problem-solving could mean developing strategies to increase productivity, reduce costs, or drive revenue growth.

A strong ability to think critically about issues and come up with practical solutions is a skill that makes you stand out from other candidates. Employers want employees who can take initiative and find ways to improve operations or processes.

5. Leadership and Team Collaboration Skills

Even if you are not aiming for a leadership role right away, demonstrating leadership qualities can give you a competitive edge in Noida’s job market. Companies are looking for individuals who can lead teams, manage projects, and make decisions that align with organizational goals.

Equally important is your ability to collaborate effectively within a team. The modern workplace values teamwork and cross-functional collaboration. Being able to work well with colleagues from diverse backgrounds and skill sets is essential for success in many roles.

While leadership skills are often honed through experience, you can start developing them by taking on responsibilities in your current role, leading small projects, and demonstrating the ability to inspire and motivate your team members.

6. Time Management and Organizational Skills

In a fast-paced city like Noida, employers place great importance on employees' ability to manage time effectively and stay organized. Being able to juggle multiple tasks, prioritize responsibilities, and meet deadlines is crucial.

The ability to plan your day effectively, set clear goals, and manage your workload will not only help you succeed in your job but also improve your efficiency and productivity. Whether it’s using project management tools like Trello, Asana, or Microsoft Teams, staying organized will help you manage your responsibilities with ease.

7. Emotional Intelligence (EI)

Emotional intelligence, or the ability to recognize, understand, and manage your emotions, is an increasingly important skill in today’s job market. In Noida, where professionals work in diverse teams, having high emotional intelligence enables you to handle interpersonal relationships judiciously and empathetically.

A person with high EI is good at conflict resolution, can manage stress well, and has a better understanding of how their actions and words affect others. In a team environment, this ability can foster better collaboration and ensure a positive and productive work atmosphere.

8. Networking and Personal Branding

While skills and qualifications are important, who you know can also play a pivotal role in securing a job in Noida. Networking allows you to build relationships with industry professionals, mentors, and potential employers. Attending industry events, joining professional groups on LinkedIn, and participating in online forums are great ways to expand your network.

In today’s digital age, personal branding is equally crucial. Building a strong online presence through platforms like LinkedIn can help you showcase your skills, experience, and achievements. It also gives you visibility and credibility, which can attract potential employers.

Conclusion

Securing a job in Noida’s competitive job market requires a combination of technical proficiency, effective communication, adaptability, problem-solving skills, and a strong work ethic. By continuously developing and honing these skills, you can stand out to potential employers and thrive in one of India’s most dynamic job markets. Whether you are just starting out or looking to take the next step in your career, mastering these essential skills will put you on the path to success in Noida’s bustling professional environment.

[proskillshub]

Learn about Salesforce's security model, including profiles, roles, and permission sets. Understand how to effectively manage user access to ensure data security while promoting collaboration and functionality across teams. #DataSecurity

CyberSecurity

InformationSecurity

UserManagement

DataProtection

AccessControl

DataGovernance

IdentityManagement

SecurityBestPractices

DataPrivacy #ProSkillsHub

[jcmarchi]

Salesforce launches AI platform for automated task management

New Post has been published on https://thedigitalinsider.com/salesforce-launches-ai-platform-for-automated-task-management/

Salesforce launches AI platform for automated task management

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Business Insider’s “CXO AI Playbook” looks at how firms are utilising AI to tackle challenges, scale operations, and plan for the future.

The Playbook looks at stories from various industries to see what problems AI is solving, who’s driving these initiatives, and how it’s reshaping strategies.

Salesforce, well known for its CRM software used by over 150,000 companies like Amazon and Walmart, is no stranger to innovation. It also owns Slack, the popular workplace communication app. Salesforce is now stepping up its AI game with Agentforce, a platform that lets businesses to build and deploy digital agents to automate tasks such as creating sales reports and summarising Slack conversations.

What problem is it solving?

Salesforce has been working with AI for years. In 2016, it launched Einstein, an AI feature baked into its CRM platform. Einstein handled basic scriptable tasks, but the rise of generative AI brought a chance to do more. Smarter tools could now make better decisions and understand natural language.

This sparked a transformation. First came Einstein GPT, then Einstein Copilot, and now Agentforce—a platform designed for flexibility with prebuilt and customisable agents to handle diverse business needs.

“Our customers wanted more. Some wanted to tweak the agents we offer, while others wanted to create their own,” said Tyler Carlson, Salesforce’s VP of Business Development.

The tech behind it

Agentforce is powered by Salesforce’s Atlas Reasoning Engine, developed in-house. The platform connects with AI models from major players like OpenAI, Anthropic, Amazon, and Google, giving businesses access to a variety of tools.

Slack has become a testing ground for these AI agents. Currently in beta, Agentforce’s Slack integration puts automations where employees already spend their time. “Slack makes these tools easy to use and accessible,” Carlson added.

Smarter, more flexible AI

Agentforce uses ReAct prompting, a technique that helps agents break down problems into smaller steps and adjust their approach as they go. This leads to more accurate responses and hands-off task management, from answering questions to scheduling meetings.

Agentforce works with Salesforce’s proprietary LLMs and third-party models, giving clients plenty of options. To ensure security, Salesforce enforces strict data privacy policies, including limits on data retention.

Making it work for businesses

With tools like Agentbuilder, companies can design AI agents tailored to their needs. For example, an agent could sort emails or answer specific HR questions using internal data. One example is Salesforce’s collaboration with Workday to create an AI service agent for employee queries.

Salesforce is already seeing results, with Agentforce resolving 90% of customer inquiries in early trials. The goal? Broader adoption, more capabilities, and higher workloads handled by these agents.

“We’re building a bigger ecosystem of partners and skills,” Carlson said. “By next year, we want Agentforce to be a must-have for businesses.”

(Photo by Unsplash)

See also: Paul O’Sullivan, Salesforce: Transforming work in the GenAI era

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including Intelligent Automation Conference, BlockX, Digital Transformation Week, and Cyber Security & Cloud Expo.

Explore other upcoming enterprise technology events and webinars powered by TechForge here.

Tags: ai, gpt, salesforce

[cert007]

Salesforce AI Specialist Certification Real Questions

In today’s digital ecosystem, AI expertise is highly valued, especially in the Salesforce landscape. If you're preparing for the Salesforce AI Specialist Certification, there’s one highly recommended resource to consider: **Salesforce AI Specialist Certification Real Questions** from Cert007. Known for its comprehensive question bank and exam insights, Cert007 provides candidates with real exam questions that mirror the certification's content and structure. Using such resources can provide clarity, boost confidence, and enhance preparedness for the actual test.

Let’s dive into what this credential entails, the exam details, and essential study areas to help you succeed.

About the Salesforce AI Specialist Credential

The Salesforce AI Specialist credential is designed to validate expertise in generative AI within the Salesforce ecosystem. This credential is targeted toward Salesforce Administrators, Developers, and Architects who aim to implement AI solutions such as Einstein AI effectively. As an AI Specialist, you'll work with core Salesforce AI features and tools, like Copilot Builder, Prompt Builder, and Model Builder, to create customized AI functionalities.

Candidates for this certification should have a solid understanding of Salesforce's core capabilities, enabling them to navigate and integrate Einstein AI solutions effectively. The certification confirms a professional's ability to implement out-of-the-box AI capabilities and tailor these solutions to meet unique business requirements.

Salesforce AI Specialist Exam Information

The Salesforce Certified AI Specialist Exam assesses proficiency in implementing AI features within Salesforce. Here’s a breakdown of what you need to know:

Content: 60 multiple-choice questions

Exam Duration: 105 minutes

Passing Score: 73%

Registration Fee: Free (Retake Fee: $100)

Although there are no strict prerequisites for the AI Specialist exam, foundational knowledge in Salesforce or AI concepts is beneficial. For those needing to build this foundation, the following certifications are recommended:

Salesforce Certified Associate

Salesforce Certified AI Associate

Salesforce Certified Administrator Exam

These credentials can strengthen a candidate's understanding of Salesforce fundamentals, making the advanced AI Specialist content more accessible.

Salesforce Certified AI Specialist Exam Outline

To effectively prepare, candidates should focus on the following exam objectives, which outline the core areas assessed in the certification test. Each topic's weight is indicative of its importance, guiding how much time candidates should dedicate to each area.

1. Einstein Trust Layer (15%)

Objective: Understand and implement security, privacy, and grounding features of the Einstein Trust Layer.

Study Tips:

Familiarize yourself with the security protocols that Einstein AI employs to protect data.

Understand privacy settings and configurations to maintain compliance with data protection regulations.

Learn how to ground AI models in trusted data sources to ensure output accuracy.

2. Generative AI in CRM Applications (17%)

Objective: Identify and apply generative AI features within Einstein for Sales and Service scenarios.

Study Tips:

Review the specific AI tools within Einstein for Sales and Einstein for Service and understand how each tool functions.

Study practical examples of how AI improves customer relationships, identifies sales opportunities, and enhances service efficiency.

Practice scenario-based questions to recognize which AI tools suit various business contexts.

3. Prompt Builder (37%)

Objective: Determine when and how to use Prompt Builder for various business requirements.

Study Tips:

Learn the steps for creating, activating, and executing prompt templates.

Understand user role assignments and access controls for managing prompts effectively.

Familiarize yourself with grounding techniques, including when and why they are used to ensure that the AI responds accurately.

Study prompt-building scenarios to gain insights into template customization and execution.

4. Einstein Copilot (23%)

Objective: Leverage Einstein Copilot to meet business needs and automate actions through AI-powered copilot features.

Study Tips:

Review the core functions of Einstein Copilot, including standard and custom copilot actions.

Learn how the large language model (LLM) identifies user intent and automates relevant actions.

Develop familiarity with monitoring and managing Copilot adoption across different teams.

Understand which Copilot features are most applicable for specific business scenarios.

5. Model Builder (8%)

Objective: Configure various types of generative models, including standard, custom, and Bring Your Own Large Language Model (BYOLLM).

Study Tips:

Focus on when to use Model Builder, based on specific business requirements and AI capabilities.

Review the steps for configuring generative models to perform custom or specialized functions.

Learn the distinctions between using pre-built models and integrating BYOLLM for unique, business-specific AI functions.

Preparation Strategies for the Salesforce AI Specialist Certification

Preparing for the Salesforce AI Specialist exam requires a targeted approach to ensure a solid understanding of each topic covered in the exam outline. Here’s a preparation roadmap:

1. Take Advantage of Salesforce Documentation and Trailhead

Salesforce provides extensive documentation and learning modules on Trailhead, specifically tailored for AI and Einstein features. Focus on modules related to Einstein Trust Layer, Prompt Builder, and Copilot functionalities.

2. Practical Experience with Salesforce AI Tools

Hands-on experience is invaluable. If possible, use a Salesforce Developer Org to experiment with configuring and customizing Einstein AI tools. Practice with Prompt Builder and Model Builder to become familiar with the actual steps and configurations required.

3. Practice Scenario-Based Learning

Since the exam includes scenario-based questions, practicing with realistic examples will improve your ability to select the correct AI tools and configurations under given circumstances.

4. Join Salesforce Community Forums and Groups

Engage with the Salesforce community on forums like Salesforce Stack Exchange, Reddit, or official Salesforce user groups. Community members often share valuable insights and study resources that can enhance your understanding.

Conclusion

Achieving the Salesforce AI Specialist certification is a valuable step for professionals looking to deepen their knowledge in AI and Salesforce. This certification validates skills that are becoming increasingly critical in today’s AI-driven landscape. By mastering the areas covered in the exam outline and leveraging resources like Cert007’s real exam questions, you can boost your chances of passing the exam on your first attempt.