#it support services company

[gibbearish]

love when ppl defend the aggressive monetization of the internet with "what, do you just expect it to be free and them not make a profit???" like. yeah that would be really nice actually i would love that:)! thanks for asking

[kddicorporations]

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[fernsnailz]

been reading through various usps reviews this morning and i've started to notice some trends

[randomalistic]

Wait you guys are actually buying Disney products I thought it was a joke

(READ TAGS FOR FULL CONTEXT Sorry it’s long dies

[lumiereswig]

I'm still seeing a lot of angry takes in the tags about how excessive Watcher's current costs are and how all fans really want, apparently, is "just shane and ryan sitting in a basement" back again. While I do think Watcher is probably spending over budget and that's a real issue, a lot of the takes I'm seeing show a fundamental misunderstanding of how video production works and where costs actually lie. So a few quick things that I just keep seeing that are bothering me:

It was never just Shane and Ryan in a basement. BFU did a great job selling that conceit and making sure you never saw anyone beyond them and maybe TJ, but they absolutely had other crew members with them on ghost hunts and they didn't do all the work on BFU themselves. This Q&A from Season 2 lists 36 people on staff for Buzzfeed Unsolved. It's fair to make arguments that Watcher may or may not need 25 people, but those arguments should not be coming from a place of "before it was just Shane and Ryan and nobody else."

If you don't know how many people are needed to make a professional video from a TV/film standpoint, you will not have a reasonable grasp of why Watcher wants to keep 25 people on staff. Sure, some YouTubers get by with a ring light and a contracted editor. The Watcher team have stated repeatedly that they do not want to work as just YouTubers and see themselves more as a production studio—so why do people keep referencing the YouTube model to understand their business? This is like asking the local shake shop why it doesn't function like the kids' lemonade stand down the block. The item category is similar but they're not trying for the same products or process.

The "gold dusted food" is not the big budget sink you think it is. On most TV shows I've worked on it's normal to partner with businesses that are shown onscreen and work out a deal where the price of the product (in this case the gold food) is reduced or eliminated in exchange for the free publicity. Watcher very likely made a deal with every restaurant it worked with to make the Korea trip affordable for the company. The real budget spends are on things you're probably not seeing but that still matter: camera and lighting equipment is expensive, insurance for that equipment is expensive, business overhead and paying your staff are expensive. So again—it's fine to critique Watcher for the streaming plan and the perceived budgetary issues, but go into this knowing the costs might not be coming from the things you see onscreen.

My source is that I work in TV and film and actually have a clue on how the industry functions. Again, 36 people worked on Unsolved (and those were the people mention in Season 2—who knows how big the team blew up past that in later seasons). Entertainment work is real work, and demands decent equipment, competent staff, and the same types of business and budget problems you'd find in any other business (overhead, staffing, etc.). Feel free to critique Watcher's business model, but first try to understand where that model is coming from and what goals it's attempting to serve.

[bisthefairy]

The average Mario Kart character owns 35 shitty businesses

[twilight-deviant]

Watcher fans sure are entitled and a little insane, ngl. "No one is going to sign up for your service! We're all poor! You've made the worst decision, and you'll be back in no time!" Saying this directly to the creators really reminds you of how low the respect for people you don't personally know has gone. I miss the forth wall between creator and audience.

I get and fully understand not having the money to support them, but... Watcher does have fans with money. A lot of them actually. They have merch sales. Their live tour sells out most venues. They have thousands of supporters on Patreon, where the cheapest tier is $5. They're able to gauge the rough finances of their staunchest supporters; that's how they landed on the subscription price. Yes, this move will reduce their viewership in sheer numbers, but to say all of their fans are broke and none will follow/support is factually incorrect.

It may not be a decision everyone agrees with, but severing the limitations of advertisers and youtube in favor of artistic freedom is a good thing. Yes, even if it comes with a loss of revenue. They understand that risk.

Also, I'm begging people to stop treating this like "another Netflix" or something and instead look at it as, "I am supporting a creator I like, similar to Patreon." They literally said in the video that they don't care if you share accounts. Get five friends, and you'll pay $1/mo.

I hate feeling compelled to rant in favor of their decision because I have my own reservations about whether it's the best move. However, I know it's not a choice they made lightly, and I like to think they understand that they'll need to branch out like crazy to entice subscribers.

[syn0vial]

the sheer amount of unhealthy parasocial attachment the watcher drama has revealed is honestly kind of frightening. "i won't go CRAWLING BACK to watcher now i know they only want me for my money!" girl what did you THINK they wanted you for? your personality? your glittering conversational skills? they don't know you, and you don't know them! "this whole time i was just a transaction to them 😭" yes??? that's how this works? they provide goods and/or services in exchange for currency?? THEY'RE A COMPANY???

like, i've got zero problem with people who don't want to subscribe to the new platform or are now wary of watcher bc of the legitimate concerns their initial decision brought up (potential loss of accessible content, lack of pricing awareness, lack of transparency leading up to the decision, potential lack of financial sustainability) but i am genuinely disturbed by the people reacting like they were broken up with over a company changing their monetization structure

[n00dleb0yy]

How u gonna listen to metal, but get mad that it's metal

[teruthecreator]

guess whose oliver plush got stolen because the delivery driver cant follow instructions or even bother looking at the address AGAIN!!!!!!!!!!!!!!!!!!!!!

[kddicorporations]

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[it-support]

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[quodo-gaysex]

amptp: we cant pay writers waah waahh! business! *sniffles*

ao3 writers: can you beta read this 3 chapter fic for $70??

[morgue-xiiv]

It JUST hit me how incredibly stupid the antipiracy ads in front of films were. Because like. I knew the were stupid, they were yelling "do not do this crime!" to EXACTLY the people who had just chosen NOT to do this crime BUT a lot of those people probably didn't know that crime was possible!

How many people saw an ad saying "downloading movies for free online is illegal" in front of a film they paid to see and thought "wait you can download movies for free online? Oh I'll start doing that then".

This was invisible to me as a kid cos I thought everyone knew how to torrent shit, but now the next generation only knows iPhone hot chip and lie, I realised like. They literally just advertised piracy to our less savvy parents.

"wow thanks for paying to see this film, did you know you didn't have to do that? Like you can just go online and pirate stuff. It's free! And you won't have to see this stupid bossy advert! JSYK it is stealing so make sure you cover your ass and don't get into trouble :)"

I hope they've updated the ads to show the lawbreaking kid getting a VPN before illegally downloading the film so it's stayed contemporary.