#customer service employee out
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be like jin guangyao in this respect and this respect only! kill your employers <3
pondering jin guangyao’s insane customer service worker energy when i realized he has literally killed every single boss he’s had. wen ruohan? dead. jin guangshan? dead. nie mingjue? Extra Dead. employing this man has a 100% fatality rate.
#for legal reasons that was a joke#only slightly relatedly it is my last day at my shitty customer service job#my district manager said thank you for everything youve done and it lowkey made me tear up a little#im going to college and my coworkers keep congratulating me abt moving up in life im so emo#this has been a tag rant#customer service employee out
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In the past, people in the Animal Crossing community would make fun of Tom Nook as a sleazy landlord. Since then, he's really rehabilitated his image as this 'heart of gold' businessman (he's the one who puts bells and furniture in trees for you to find! he adopted orphans! he donates to charity!), but New Horizons genuinely paints the most devious version of him.
He's successfully privatized settler colonialism: you pay HIM to move to a "deserted island" (which apparently the oceans in the AC world are just full of) and start a colony that he is directly invested in. At best he's running a weird vacation package scam (you arrive on the island with no money and in debt for "using his services"). At worst, he's using you to set up company towns. For god's sake, he literally has his own fake currency that he forces you to use to pay off your debt. But don't worry, he's repackaged it in a way that definitely doesn't sound like an MLM scam: the Nook Mileage Program!
You're no longer just his tenant or his temporary part-timer, you're his business lackey. The entire tutorial section of the game has you spending actual weeks running around completing tasks and doing hard labor to set up his colony. You're even tasked with preparing his properties and finding buyers for them. No, you aren't a tenant anymore. You work for the landlord. You are directly responsible for finding tenants for him. And he doesn't even fucking pay you. Not for setting up town hall and museum, or his nephew's shop –– which is the ONLY store on the entire island that sells necessities –– or bringing KK Slider to town, or helping populate his town. Not a single cent. No, actually, you have to pay HIM to BUY infrastructure like bridges and stairs and park benches. And all the while, he's telling you're the "resident representative"; you get to call the shots! That the reward is the community's progress. That what you're doing is in everyone's best interest (but most importantly, his).
Since NH's release, people have done a lot of legwork to say that Tom Nook isn't a capitalist while the game shows him at his very worst. He owns the only general store in town. You're forced to use a phone that he modified and branded as his own. Buy Nook-branded furniture and merchandise at the self-serve kiosk in the town hall, a governmental building! There's no conflict of interest here!
But hey, if you're tired of being the landlord/business mogul's goon, you can also find work as a deluxe resort home designer for a company that also pays you in their special company currency that can only be used to buy their products instead of a real salary! Because that's what the Animal Crossing franchise needs! More vacation homes!!!
#this is a really long winded way to say i really really really really hate new horizon's storyline and player role#i really hate that not only your house but the entire TOWN. the whole COMMUNITY you're a part of is owed to tom nook's business#i really hate the “vacation getaway package” angle because it shows just how commercialized the entire premise of nh is#and how lost the game is in its original core concept#animal crossing is about the experience of moving to a new town and becoming a part of that community#just to compare: all past ac games have a similar opening#you're on a bus or train or taxi to someplace new. a stranger strikes up a conversation and you get to know them before arriving#new horizons opens with you at customer service desk filling out an client application before a flight.#in prev games working for nook in the tutorial is meant to be demeaning. you want it to be over with so you can actually start living life#but in new horizons working for tom nook IS your life. and it's so rewarding! don't you feel rewarded?#you aren't a person. you aren't a new neighbor. you're tom nook's client. and then his unpaid employee. and the game insists it's fun to be#that's how void the game is#because it's bad enough that a rpg life sim got turned into a sandbox game where you have to build the town yourself#but the only reason why you're building it is because the landlord who you're in debt to TOLD you to build it.#everything is a rewards program! everything is a tour service! be sure to do your daily tasks to earn nook bucks to spend on nook merch!#that really sucks imo.#i mean. the entire game is based around the vacationing industry. of course it all feels fake and temporary. it's only a vacation.#long post#rant#not art#god the fact that your starter villagers can't even decide where to live you have to decide for them#i've never played a game that does the opposite of handholding#where instead it's the PLAYER who has to handhold the npcs through everything. and newsflash!! it's really exhausting and boring
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OH MY FUCKING GOD
I JUST WENT TO MY LOCAL HOT TOPIC THAT I'VE BEEN GOING TO FOR LIKE. 5 OR 6 YEARS NOW RIGHT??
I GOT SOME MCR STUFF BECAUSE. OF COURSE. IF YOU'VE SEEN MY RECENT POSTING HABITS YOU KNOW. THE BRAINROT IS REAL
I WAS TALKING WITH THE CASHIER ABOUT THEM BECAUSE HE WAS ALSO A FAN AND HE FUCKING SAYS "you wanna know a fun fact? this is the hot topic the lead singer used to work at! :D"
FUCKING WHAT
GERARD WAY USED TO WORK AT MY LOCAL FUCKING HOT TOPIC?!?
AND AFTER I LEFT I LOOKED IT UP TO MAKE SURE HE WASN'T FUCKING WITH ME AND YEAH. HE WAS RIGHT. WHAT THE FUCK
SORRY FOR THE ALL CAPS THIS IS LIKE. WORLD-SHATTERING INFORMATION TO ME AND HE JUST DROPPED THAT SHIT SO CASUALLY WHAT THE HELL BRO. I NEEDED TO SCREAM ABOUT THIS SOMEWHERE
#rys.txt#tw caps#caps#LIKE. ARE YOU FUCKING KIDDING ME??#I KNEW THEY WORKED AT A HOT TOPIC WHEN THEY WERE YOUNGER BUT I DIDN'T KNOW IT WAS THAT ONE#ok. its ok i'm normal now (i'm not)#on another note. why are all hot topic employees like the nicest people on this earth. at least they are at mine#they always greet you when you walk in and ask if you need help and if you don't they leave you alone which is nice#and then when you check out they're always really chill and don't rush you and if you're buying or wearing something they also like they'll#talk about it with you#like. i know you have to be nice to people for a retail/customer service job like that but it always feels really genuine from them#same thing goes for spencer's employees too they're also like that#idk its just really nice for someone like me who's scared shitless of social interaction with strangers. it makes me way less anxious 👍#anyways. light and love everyone 💖 i'm gonna go recover from learning that information now#my chemical romance#mcr#gerard way
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pondering how despite all expectation, capitalism actually isn't very good for businesses, either
#a business is an entity that employs workers to produce a good or service for sale to a customer#for a business to continue to exist in the long term that means it has to care about the actual component parts of this process#a business that means to continue to exist has to care about its reputation its customer satsifaction and its employee productivity#and therefore must take steps to ensure that all of these things are maintained#capital however does not actually give a shit about the survival of the business#capital gives a shit about wealth flow into itself#and the moment the capital decides it can suck more wealth out of this business by destroying it than by continuing it#it will do so#and the business will die#also hurt a lot of customers and workers in the meantime. but the point is that literally not even the business does well here
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once again inspired by @digitalstowaway 90's sitcom au, specifically their fanfic that mention's Jin Guangyao having an after school job. im not exactly sure what his after school job is. but my brain immediately jumped to supermarket cashier, we all know he's a customer service girlie ToT
[ ref in reblog via @ribloop ]
#once again i had a vision that i needed out of me#sorry for defaulting to longish hair#short hair makes me evil#my art#mdzs#jin guangyao#youre in a 90s sitcom wangji#jgy might look a lil passive here he just saw a customer he hates ig#we know hes got that customer service voice and its terrifying/horrifying#he's employee of the month like every month since he started /j#its so late i need sleep#but customer service employee jgy is being shaken around in brain and in these tags
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how to make 19 year old boy who came of age during the pandemic and never had a real real job before now realize he needs to Chill The Fuck Out and be Less eagar about working for free holy shit he is impossible to wrangle
#moki talks#hi i got dumped with a shitload of new responsibilities at work#one of which includes trying to teach a Virgin Employee how work life.. works#today i got asked a mindfuckery question that made me go#oh oh no he doesn't even know basic labor laws must get him sat down with hr like yesterday#do you wanna know what the question was#'so if you work more than 8 hours are you like required to take a lunch??'#CHILD PLEASE#i have told him no less than SIX times now to STOP. WORKING. OFF. THE. CLOCK. jesus christ#it is a CHALLENGE when this is all in a remote environment#sigh. i am not cut out for teaching kids#lawd i am trying tho#i guess in his defense there aren't labor law posters plastered everywhere to read during breaks/downtime#as there are in the typical workplace environment#idk man he's a good kid very smart tons of initiative but i have a feeling this aint the job for him#which really sucks cause its basically his dream job but#bruh i need you to get like 3-6 months minimum of real people customer service job skills#smh i am flabbergasted he asked me about the break policy he has 0 concept of the severity of labor laws#like no wonder states are pushing for child labor again NO ONE IS EDUCATING THESE KIDS ABOUT THEIR RIGHTS. FUCK.
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I'm about to be so annoying btw
#by this I mean I'm going to talk about my job until it's no longer new and exciting sorry guys#but this is literally the first good thing to happen to me in MONTHS#shit has been so bad like SO unbelievably bad for a WHILE#like. not only do I have a job (!!!!!!) but it actually seems like a really good fit for me and what I need#like. the hours aren't horrible and in fact I could stand to have more of them#the pay isn't *good* but it's not the worst I've ever made for sure#the work environment though... that's where it gets me. because I get to just be one guy in a store interacting with customers and literally#nobody else#for most of my workday#like. no small talk except for with customers. no learning about my coworker's stupid life. no trying to get along with someone for the sake#of work#like. I just get to be alone and sell shit and when it's slow I get to organize shit like. hello??? yes please#I don't have to be micromanaged because I'm literally alone. like. god I'm so excited#plus it's similar to work I've done before. so. yay#I do really like the coworker I've met before though. he's very sedate and has excellent customer service.#which I know bc every time my mom shops there and he's the one working he's very genial and nice#definitely good at his job. but I wouldn't be surprised if he was getting high in the back or something lmao#he's just so calm ive never met a dude more chill like. he seems like the exact opposite of anxious#and then my other coworker I haven't met yet but I'm sure she's fine.#I do like my boss though! and she's only my boss until they get another manager bc she's actually the manager at another location too#she's just filling in here while they look for another manager#but I like her she was extremely up-front and no-nonsense and plainly stated exactly what she needs from an employer#employee*#which is honestly such a relief like my last job I felt like I had no clue what people wanted from me and it was horrible#but this seems better so far#also I know for a fact I beat out two other people who had interviews the same day and I was so much the preferred choice#that she didn't even wait to decide or anything#she called me like a few hours after my interview ended like. that 3rd person left and she immediately hired me instead lol#which I have to admit does feel good after so long feeling inadequate and unhirable.#I am more hirable than at least two people. so THERE
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had an amazing interview yesterday.... was told I'd know by Monday.... but it's alleged they DRUG TEST and I just bought 6 packs of weed edibles 😭😭😭😭😭😭😭
#AND!!!!! AND!!!!!! IVE GOT THE HOUSE TO MYSELF FOR A SOLID WEEK!!!!!!!#i guess ill know monday if i can get high that night or tuesday but like.... i want to have one now lmao#like.... the paper i signed was more worried about being drunk on the jo#and OBVIOUSLY i wouldnt show up to my folder customer service job high off my ass..... but that thc can stay in your system for awhilw#i had one last nigbt tk celebrate the interview so idk if im even in the clear to begin with#and like.... i told them my start date would ve the 20th & im out of town vefore that so the goal is like.... they go to achedule#and we have to schedule it way out so i have time to like.....not worry & get my pee clean#like.... it wouldnt matter so much if my parents werent LEAVING this E N T I R E week... like.... this is MY vacatioj too!!!!!#and i just bought it after a horrid week 😭😭😭😭😭 worked my ass of it for it in order to relax this week#like#i know i shouldnt be dependent on it and im really trying not to ve#but the anti-anxiety relaxing of it all helps so much#and im reeeeeally not the biggest fan of drinking....i pee too much 😭😭😭😭😭 ironically 😭😭😭😭😭😭#like.... at this point.... its like..... do i care about getting this job more than i care about letting my brain and body relax this week#i always put myself first & listen to my heart & soul to dictate what to do#but my mind just keeps thinking about getting that failed drug test back and going back to the job hunt#but im still IN the job hi t#*hunt#AND HERES THE THING!!!! walking around that damn office.... seeing what people were wearing.....#its professional but i know damn well theres people in there smoking weed#like.... 25 of the 50 employees i saw showed up in casual loungepants these people are not prestigious#and like.... the paper i signed.... they didnt even edit to include the company name????#it kept saying “the Company will not like you to drink on the clock and assumes you will not get behind company vechiles drunk either”#like.... tooooootally understandable i just wanna eat some edibles before im an official employee of your folder business my loves#let me have a 50mg and zone out for the night while im finally free from all these losers..... PLEASE#anyways......personal problems that my brain needs to expel so it doesnt tumble all around for the next few houes#WHILE I DOORDASH 😭😭😭😭😭😭😭😭😭😭😭😭 fuck me#like..... i got this interview through indeed ill just keep going till i cant if it fails
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I always feel guilty when I call in for any reason. My previous jobs always pressured people to come in no matter what. At my first job, when people called in sick, you would describe your symptoms (they would outright ask, which is a HIPPA violation) and then they would decide if you're sick enough to stay home. They would suggest medicine and implore you to come in anyways, no matter how much sick time you had. Once a co-worker was coerced into coming in even though she had been having constant diarrhea (the manager who did the coercing didn't even come in - he should've got his butt in there instead). It didn't matter how much sick time or PTO you had. It wasn't there for you to use unless they decided you were truly too sick to come in.
Well, at my new job, so far the culture seems better. I'm really sick, and I called in yesterday, which I didn't feel guilty about because I had a fever of 101.4 and I went in to get tested for strep. I slept all day. I thought, "I better come in tomorrow". Well, this morning my fever is gone, but I still have other symptoms and just feel generally unwell. I decided to call in again, because I have the PTO and I don't want to get other people sick and knock everyone else out. I'm struggling to not feel that guilt that comes from the obligation to be there. But then I realized that, for the most part, I am calling in because I don't want others to get sick. I'm feeling just better enough that I could maybe trudge through the work day with lots of medicine, but I don't want to get others sick. So I'm using my own PTO in the interest of others' health, and you know what? That's actually very selfless. I should not feel guilty for staying away.
It seems to me that companies should just believe you when you simply say "I'm sick, I'm not coming in today" and use your sick time/PTO, or, if you don't have any sick time or PTO, just give you an attendance point. The attendance policies are explained upon hiring, so if someone calls in sick and they don't have the time to cover it, they should know they're getting an attendance point. Sure, people could be lying about being sick to stay away from work, but that's on them, not the company. The company should do its diligence to uphold their policies and not coerce people to come in when they call in. This seems like a no brainer, obvious thing, but it's really not for a lot of companies.
#both those previous jobs were customer service jobs#the need for employees was always the same#where i work now there aren't any customers so if there's less people the day is just slower#but still those jobs i had had no right to act that way#plus the fact that upper management would coerce employees to come bc the need for them was that dire#yet they wouldn't come in themselves#is crazy#if it's that dire you come in or you figure out someone else to come in#oh also at that job if you called in YOU were the one who had to call around and find someone to come in for you
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ok thats it i literally need a new job now .
#i know i bitch and moan a lot abt my job. but not without good reason!#however i really want to get out of here now today.#fucking. supervisor who keeps telling me to do more as far as maintaining the coffee area#when 90% of the issues are actually fault of the dumbass stock traders we make coffee for who dont know how to make a cup of coffee#and cant clean up after themselves. and i get that its my job but this is also just fucking stupid#and normally she tells me this stuff in the area where i brew the coffee which is more or less away from people#its at least more away from people than the hallway where the coffee station is where people always are#which is where she chose to loudly tell me more things i should be doing#maybe don't fucking do that in front of the people i do this stuff for! now they think im a fucking idiot!#like that's just. idk kind of unprofessional to me like you don't lecture your employees in front of customers#if we're so concerned abt the appearance and image of the service we provide (which this place is concerned way too much with)#then idk maybe talking abt that kind of stuff should be done more privately. or at least quietly#like she wasnt yelling at me but like everyone around could clearly hear it#but like ive said before i cant standddddd this job anymore.#so i might apply for that store leader job at gregorys coffee#even though the work culture there seems like a different kind of annoying#id at least be making Much More and also closer to where i live so#i just have to fix up my resume and make it seem like i can handle more of a management kinda job
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sometimes people will ask me about working in a library and I have to find a gentle way to tell them they literally would not last a day working in a public library
#i do not care what customer service jobs youve worked before. nothing will prepare you for library patrons#some real things from the log we keep of problems: a woman bringing in a squirrel#several people bringing snakes#a man being tazed repeatedly by cops in the middle of the room#today a guy set the building next door on fire then came in here and the cops had to come arrest him#unfortunately there are many overdoses in our bathrooms#sometimes people will just start fist fighting each other right in front of everyones books#sooooooooooo oh sooooooooooo many creepy people calling us repeatedly to masturbate to women reading things out loud#something that happens shockingly often is patrons typing their email address into google and screaming at us bc were hiding their emails#or like they dont know their password so the scream at us for not having that#a gentleman once began flinging feces at employees at one branch#once i was leaving work and someone FILMED ME and we literally never found out why#I've known many many people whove been stalked by patrons. one who had her house broken into#its a labor of love
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pls genuine question how do you make friendly small talk with customers ???? at my fast food job all i can think of is "hey how are you doing?" and stuff related to the weather. like what.
#i got laid off once at my cafe job bc we just had too many employees; ig not all of us were needed#and i was chosen because i didn't have great customer service skills#like this is genuinely stressing me out so much
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just learned about putz12. i know jack about splatoon but goddamn i feel bad for the community imagine having someone like him in it
anyways also discovered the call he made to jeff nintendo
youtube
this is the saddest yet funniest thing ever
#i feel bad for jeff#anyone in customer service really#imagine taking all your stress out onto a random employee trying to get through the day#only thing that makes this funny is what has putz baby raging#hope jeff is doing well#shantien rambles#Youtube
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began sobbing as soon as i got home so i dont think i can show up to class like this lol
#look . i would have been way more prepared about this if we were given a warning like... 2 weeks into december. or after black friday even#they completely ripped the rug right out from under us#only job i actually liked showing up to#like before i had a job i didnt hate but didnt really love going to#an entire year of being treated like an equal and an human being at a retail job of all things. i was a person first and an employee -#second. no uniforms at all no stupid pushing people to buy shit no bullshit customer service voice#no stupid rules like not being allowed to ask people if theyre ready to be rung up#i was allowed to SIT for the majority of my shift and breathe#why would i want to suddenly leave ?
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yells!! i'm gonna update my resume and put in some applications but i don't wanna!!
#i hate trying to sell myself as an employee bc all i can think about is the ways in which i'm not qualified :((#like yes i do have good qualities and i can brag a bit but i'm thinking about my day-shift only availability and#my lack of experience/education the entire time#like there's a job for a librarian's assistant!!! i want it!!! but dude i have no experience with that sort of thing#i've done strictly customer service and sales stuff BUT i'm a really good student and computers aren't hard for me to figure out#BUT ALSO they prefer a 2-year degree and i'm still completing mine so i'm ;;;;;;;v;;;;;;;;#anyway sorry to vent on here!! i'm just nervous and hate the job hunting process#and while i could easily pick up a customer service job i wanna change it up if i can#or at least surround myself with things i like -- like books or skincare/makeup and whatnot#if i can't get work relevant to my future career that's okay but i at least wanna be able to enjoy talking about it you know#OKAY SORRY ASDFGH#lemme stop rambling and just do the hard thing and perhaps distract myself from nerves with a bit of writing and plotting uvu#i truly hope y'all are having a wonderful thursday <3#if you also have to do hard things i believe in you!!! you got this!!!!#get ready to ramble | ooc
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unfathomable emotions after showering
also.. i hit tag limit on this, so watch out for a very long post if you hit read more on the tags! 😨
#it is frustrating that overall it is fine for customers to use retail/service employees like punching bags. this guy will have no#repercussions for cussing me out beyond the pre-existing frustration that his order isn't ready because it was placed after our deadline#it is frustrating that you can't really defend yourself because 1) it takes too much time and there's too much else to do.#better to let them have the upper hand in their minds 2) they can take anything you saw and spin it against you in a review#like... 😞 i couldn't even get a word in against this guy. honestly i think he was using me as a stress toy because his kid is getting in#trouble for not having uniforms. which really sucks‚ I understand and empathize with that! but to react in such a way is unacceptable#it's common sense that a mom and pop shop will not process your order until the next business day if you ordered outside of their business#hours. i had to explain the way this particular school's ordering system worked to this guy the last time he was in. i provided multiple#alternatives to contacting us that he never utilized. like.. he had the tools to understand everything and instead of using them he decided#to erupt. and because I'm the poor fuck that works the counter‚ i got to be on the receiving end of this. i should know better than to be#upset about it (the eelness talking. everyone else was mad when he left) but. it's also fair to not want to be cussed out over something as#small as school uniforms! 🤨#and don't even get me started on school uniforms.. yes my entire job rn is selling them BUT oh my god. i hate them. they shouldn't be a#thing. especially when these schools cost an arm and a leg in admission + then the uniforms easily cost another#*$100. the entire practice seems evil to me but also it's the family business so. 😭. the way these schools do it also undermines the entire#point of school uniforms which is. uniformity! 🤨 i feel like the minute differences in brand and so forth and so on give kids easy ways to#compare each other and potentially bully each other. the differences in what people provide Could be distracting! if your kid is the only#one wearing a plaid jumper while everyone else has khaki bottoms on‚ they're going to stand out!#so what pray tell is the point 😭 imo it's best to let kids have the freedom of self expression and show up to school however they'd like#in an appropriate way ofc. but i digress 😩 this business is just. deeply frustrating + as if the work itself was not overwhelming‚ the#parents have to throw tantrums about it... I'm so tired! 😭#and they insinuate you fuck around + or say you don't give a shit.. ma'am I've worked so much overtime this year + that's not even counting#the relentless shifts I've worked in my nightmares that occur every night. like.. literally the only thing i do is give a shit about your#order!! at the expense of my sleep and wellness lmao! I don't eat lunch and i barely hydrate because I'm constantly working#but it is thog mode.. thog don't care... 😑 it'd be funny if i didnt care either 🥴😐#to sum up a long rant ig i entered the shower feeling very depressed and I've left angry 🤯 but this is normal methinks#anyhow l + ratio + you work at your family's store + you work customer service + u trip over yourself when u talk etc etc etc 😑😑#one day i will blow that store up with every parent ever. it will be so funny 💖😐😩😑#sriracha.txt#negative cw
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