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Navigating AI Deployment: Avoiding Pitfalls and Ensuring Success
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Navigating AI Deployment: Avoiding Pitfalls and Ensuring Success
The path to AI isn’t a sprint – it’s a marathon, and businesses need to pace themselves accordingly. Those who run before they have learned to walk will falter, joining the graveyard of businesses who tried to move too quickly to reach some kind of AI finish line. The truth is, there is no finish line. There is no destination at which a business can arrive and say that AI has been sufficiently conquered. According to McKinsey, 2023 was AI’s breakout year, with around 79% of employees saying they’ve had some level of exposure to AI. However, breakout technologies don’t follow linear paths of development; they ebb and flow, rise and fall, until they become part of the fabric of business. Most businesses understand that AI is a marathon and not a sprint, and that’s worth bearing in mind.
Take Gartner’s Hype Cycle for instance. Every new technology that emerges goes through the same series of stages on the hype cycle, with very few exceptions. Those stages are as follows: Innovation Trigger; Peak of Inflated Expectations; Trough of Disillusionment; Slope of Enlightenment, and Plateau of Productivity. In 2023, Gartner placed Generative AI firmly in the second stage: the Peak of Inflated Expectations. This is when hype levels surrounding the technology are at their greatest, and while some businesses are able to capitalize on it early and soar ahead, the vast majority will struggle through the Trough of Disillusionment and might not even make it to the Plateau of Productivity.
All of this is to say that businesses need to tread carefully when it comes to AI deployment. While the initial allure of the technology and its capabilities can be tempting, it’s still very much finding its feet and its limits are still being tested. That doesn’t mean that businesses should steer clear of AI, but they should recognize the importance of setting a sustainable pace, defining clear goals, and meticulously planning their journey. Leadership teams and employees need to be fully brought into the idea, data quality and integrity need to be guaranteed, compliance objectives need to be met – and that’s just the beginning.
By starting small and outlining achievable milestones, businesses can harness AI in a measured and sustainable way, ensuring they move with the technology instead of leaping ahead of it. Here are some of the most common pitfalls we’re seeing in 2024:
Pitfall 1: AI Leadership
It’s a fact: without buy-in from the top, AI initiatives will flounder. While employees might discover generative AI tools for themselves and incorporate them into their daily routines, it exposes companies to issues around data privacy, security, and compliance. Deployment of AI, in any capacity, needs to come from the top, and a lack of interest in AI from the top can be just as dangerous as going in too hard.
Take the health insurance sector in the US for instance. In a recent survey by ActiveOps, it was revealed that 70% of operations leaders believe C-suite executives aren’t interested in AI investment, creating a substantial barrier to innovation. While they can see the benefits, with nearly 8 in 10 agreeing that AI could help to significantly improve operational performance, lack of support from the top is proving a frustrating barrier to progress.
Where AI is being used, organizational buy-in and leadership support is essential. Clear communication channels between leadership and AI project teams should be established. Regular updates, transparent progress reports, and discussions about challenges and opportunities will help keep leadership engaged and informed. When leaders are well-versed in the AI journey and its milestones, they are more likely to provide the ongoing support necessary to navigate through complexities and unforeseen issues.
Pitfall 2: Data Quality and Integrity
Using poor quality data with AI is like putting diesel into a gasoline car. You’ll get poor performance, broken parts, and a costly bill to fix it. AI systems rely on vast amounts of data to learn, adapt, and make accurate predictions. If the data fed into these systems is flawed, incomplete, misclassified or biased, the results will inevitably be unreliable. This not only undermines the effectiveness of AI solutions but can also lead to significant setbacks and mistrust in AI capabilities.
Our research reveals that 90% of operations leaders say too much effort is needed to extract insights from their operational data – too much of it is siloed and fragmented across multiple systems, and riddled with inconsistencies. This is another pitfall businesses face when considering AI – their data is simply not ready.
To address this and improve their data hygiene, businesses must invest in robust data governance frameworks. This includes establishing clear data standards, ensuring data is consistently cleaned and validated, and implementing systems for ongoing data quality monitoring. By creating a single source of truth, organizations can enhance the reliability and accessibility of their data, which will have the added bonus of smoothing the path for AI.
Pitfall 3: AI Literacy
AI is a tool, and tools are only effective when wielded by the right hands. The success of AI initiatives hinges not only on technology but also on the people who use it, and those people are in short supply. According to Salesforce, nearly two-thirds (60%) of IT professionals identified a shortage of AI skills as their number one barrier to AI deployment. That sounds like businesses simply aren’t ready for AI, and they need to start looking to address that skills gap before they start investing in AI technology.
That doesn’t have to mean going on a hiring spree, however. Training programs can be introduced to upskill the current workforce, ensuring they have the capabilities to use AI effectively. Building this kind of AI literacy within the organization involves creating an environment where continuous learning is encouraged – workshops, online courses, and hands-on projects can help demystify AI and make it more accessible to employees at all levels, laying the groundwork for faster deployment and more tangible benefits.
What next?
Successful AI adoption requires more than just investment in technology; it requires a well-paced, strategic approach that secures buy-in from employees and support from leadership. It also requires businesses to be self-aware and alive to the fact that technology has limits – while interest in AI is soaring and adoption is at an all-time high, there’s a good chance that the AI bubble will burst before it course corrects and becomes the steady, reliable tool that businesses need it to be. Remember, we’re now at the Peak of Inflated Expectations, and the Trough of Disillusionment still needs to be weathered. Businesses keen to invest in AI can prepare for the incoming storm by readying their employees, establishing AI usage policies, and ensuring their data is clean, well-organized, and correctly classified and integrated across their business
#2023#2024#Accessibility#ActiveOps#adoption#ai#AI adoption#ai skills#AI systems#ai tools#approach#barrier#bearing#Building#Business#C-suite#communication#Companies#compliance#continuous#course#courses#data#Data Governance#data privacy#data quality#deployment#development#employees#Environment
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Workforce Management Market Size, Share, Growth, Analysis, Overview, Outlook, Report and Forecast 2024-2032
Workforce Management Market Overview
According to the latest report by Expert Market Research (EMR), the global workforce management market report is poised to witness substantial growth, with a projected CAGR of 9.20% between 2024 and 2032. The increasing adoption of digital technologies, evolving work patterns, and a growing emphasis on optimizing workforce efficiency are key factors propelling the market forward. Workforce management solutions play a pivotal role in streamlining HR processes, from employee scheduling and time tracking to performance analytics and workforce forecasting.
Get a Free Sample Report with Table of Contents: https://www.expertmarketresearch.com/reports/workforce-management-market/requestsample
Driving Factors
The shifting dynamics of the modern workplace, marked by remote work trends and the rise of the gig economy, have fueled the demand for robust workforce management solutions. Organizations are recognizing the need to adapt to a more flexible and agile workforce, leading to the integration of advanced technologies for efficient workforce planning and resource allocation.
Moreover, the escalating need for compliance with labor regulations, coupled with the rising complexity of managing diverse workforces, has intensified the adoption of workforce management solutions. These solutions offer features such as automated time and attendance tracking, leave management, and compliance monitoring, contributing significantly to operational efficiency.
In addition to these factors, the market is witnessing a surge in demand driven by the increasing awareness of the correlation between workforce optimization and overall business performance. Companies are increasingly leveraging workforce analytics to gain actionable insights into employee productivity, enabling data-driven decision-making for enhanced operational outcomes.
Read Full Report with Table of Contents: https://www.expertmarketresearch.com/reports/workforce-management-market
Workforce Management Market Segmentation
The workforce management market can be segmented based on solution type, deployment mode, and industry vertical.
Market Breakup by Solution Type:
Workforce Scheduling
Time and Attendance Management
Performance Management
Absence Management
Employee Lifecycle Management
Market Breakup by Deployment Mode:
Cloud-based
On-premises
Market Breakup by Industry Vertical:
Healthcare
Retail
IT and Telecom
Manufacturing
BFSI
Others
Regional Analysis:
The global workforce management market exhibits a diverse regional landscape, with key segments including North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America, driven by the early adoption of advanced HR technologies, is expected to maintain a significant market share. Meanwhile, the Asia Pacific region is anticipated to witness rapid growth, fueled by the expanding IT and telecom sector and the increasing awareness of workforce optimization strategies.
Workforce Management Market Competitive Landscape
The EMR report provides a comprehensive analysis of the competitive landscape, highlighting the market shares, strategic initiatives, and key developments of leading companies in the global workforce management market. Some of the major players explored in the report are:
ActiveOps PLC
NICE Ltd.
Oracle Corporation
Kronos Incorporated
Infor Group
Others
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Pandemic saw productivity at Australian and New Zealand-based financial organisations improve but gains set to erode
OpsIndex performance across regions New report from ActiveOps shows operations leaders urgently need to release capacity to build on productivity gains achieved ActiveOps (LSE:AOM) Only by truly understanding where capacity issues lie can leaders take meaningful action that will boost operational performance and inspire a more fulfilling working environment.” — Jane Lambert, Managing Director…
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Operation Nebula, Mission Briefing
TO: Commander Tenevir val’Joash, CDIS FROM: Director, Central Directorate for Intelligence and Security COPIES: Minister of Foreign Affairs Minister of Interior Director, Office of Military Intelligence Executive Office of the President of the Council
CLASSIFICATIONS: LEVEL 4, ACTIVEOP, POLSENS, NOFORN
Commander,
Pursuant to the National Secuity Act sec. 105(d)(1) and the Council’s Executive Order 11652/205, your are hereby directed to launch Operation Nebula, as previously briefed, and this letter plus attachements constitute your official instructions regarding the same.
Your objectives are, in order of priority:
Initiate investigation of the disappearance of Darexi citizens from Laxtara according to enclosed case file.NOTE: This mission is both your primary objective and your cover for your secondary missions as outlined below.
Liaise with Darexi counterparts on point 1 and establish positive rapport, with a view towards cultivating future cooperation.
Establish clandestine surveillance of other foreign agencies operating within Darexi space, in particular Cirani and/or EtreonParaSys operatives, and evaluate their intentions and threat profile, if any, regarding both Commonwealth and Darexi national security.
Render necessary and appropriate assistance to Defence Attaché X’Lzhkto‘Tsaii in developing the Commonwealth embassy on Laxtara as a command, control and support point for future covert operations.
Evaluate and report on the suitability, respecting political issues, of Darexi space as a covert safe transit route for sensitive refugees (cf. the Promotion of Freedom and Resettlement Act sec. 16(2)), who are relocating to Commonwealth Space.
Observe and report on all other issues of general interest where doing so does not interfere with other objectives or endanger operational secrecy.
Let me add my congratulations on your appointment to lead this politically sensitive mission, Commander, which will require your full discretion and political judgement. The Darexi Republic is a core strategic partner, and some of the activities you will be undertaking, while important, have the potential to embarrass the Commonwealth in the galactic community. It is your job to ensure that does not happen.
Sincerely, Locus Vahn Director, CDIS
Enclosed: Case file 58835/DR-EX Rules of operations and engagement Political briefing: Darexi Republic, Political briefing: Sovereign Cirani Systems Political briefing: Etreon Mercantile Association
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ActiveOps announces new enhancements in ControliQ workforce management software for better productivity for businesses - IT Industry Today
ActiveOps announces new enhancements in ControliQ workforce management software for better productivity for businesses – IT Industry Today
ActiveOps announces new enhancements in ControliQ workforce management software for better productivity for businesses – IT Industry Today – EIN Presswire Trusted News Since 1995 A service for IT industry professionals · Wednesday, May 18, 2022 · 572,897,639 Articles · 3+ Million Readers News Monitoring and Press Release Distribution Tools Press Releases Events & Conferences
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ActiveOps Announces “The Future Fit Hybrid Workforce” Roadshow – Business Leaders to Collaborate the Future of Work
ActiveOps Announces “The Future Fit Hybrid Workforce” Roadshow – Business Leaders to Collaborate the Future of Work
ActiveOps announced a series of hybrid events aimed at helping enterprise workforce operations (both for back and front office employees) utilize technology and analytics to drive better and more timely decisions as they return to the office. Kicking off with an executive breakfast in Dallas, Texas, on May 25th, the roadshow will be travelling to Atlanta, and Tampa in June 2021, with additional…
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Covid19 update: Workforce Management Market Witness Growth | The Hackett Group
Workforce Management Market Growth Factors, Product Types, Applications, Revenue Strategy. The study highlights detailed assessment of the Market and display market sizing trend by revenue & volume (if applicable), current growth factors, facts, expert opinions and industry validated market development data. Some of the major players operating in this market are ATOSS Software AG, ADP, LLC, ClickSoftware, HotSchedules, Huntington Business Systems, Oracle, Infor, Kronos Incorporated, Reflexis Systems, Inc., ActiveOps Limited, IBM Corporation, Verint, SAP SE, Workday, Inc., Ultimate Software, The Hackett Group, Inc., Synel, WorkForce Software, LLC, TALOS Workforce Solutions, MPEX Solutions and Ascentis Corporation among others.
Global workforce management market is projected to register a substantial CAGR of 9.2% in the forecast period of 2019 to 2026.
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On the basis of component, the market is segmented into solutions and services.
In May 2019, ADP has launched myWisely and Wisely app, which enhances the instant pay availability with key employer protection. Additionally, these applications empower employees in financial wellness with new tools. This launch helps the company to increase their product portfolio.
On the basis of organizations, the market is segmented into small and medium enterprises and large enterprise.
In September 2019, Workday, has been selected by the Sumitomo Chemical for their cloud-based Human Capital Management (HCM) application to improvise their operations. The application will help the Sumitomo Chemical to manage and utilise their HR operations in the Asian market. The company will be benefited by the recognition in Asia market through the installations as well as it will help them to acquire more customer base in the Asian market.
On the basis of operating system, the market is segmented into iOS, android, windows, Linux/Unix and others.
In May 2019, SAP SE launched the three SAP Qualtrics solutions in their existing HR systems offering. The built in solution is implemented in HR platforms and will help the organisations to improve their employee management system. The solution offered by company helps the HR professional to gather employee’s experiences data which helps them to motivate and engage employees to form healthy workforce.
On the basis of deployment model, the market is segmented into on-premises and cloud.
In April 2019, ATOSS Software AG has launched latest version of Enterprise solution. This solution is designed for delivering benefits for time and attendance management, workforce scheduling and self-services. This solution launch helps the company to offer wide range of solution portfolio to their customers.
On the basis of end user, the market is segmented into healthcare, energy and utilities solutions, transportation and logistics, manufacturing, consumer goods and retail, telecom and IT, banking, financial services, and insurance, defense and government, automotive and others.
In August 2019, ActiveOps Limited has acquired OpenConnect Inc, which enhances capabilities of the Workware software suite by integrating OpenConnect’s data capture technology. Due to this, ActiveOps customers will get better operations performance insights and automate data collection activities without the complex interface.
Table of Contents:-
Workforce Management Market Overview
Company Profiles
Global Workforce Management Market Competition, by Players
Global Workforce Management Market Size by Regions
North America Workforce Management Revenue by Countries
Europe Workforce Management Revenue by Countries
Asia-Pacific Workforce Management Revenue by Countries
South America Workforce Management Revenue by Countries
The Middle East and Africa Revenue Workforce Management by Countries
Global Workforce Management Market Segment by Type
Global Workforce Management Market Segment by Application
Research Findings and Conclusion
Appendix
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In order to better analyze value chain/ supply chain of the Industry, a lot of attention given to backward & forward Integration
– Workforce Management Manufacturers
– Workforce Management Distributors/Traders/Wholesalers
– Workforce Management Sub-component Manufacturers
– Industry Association
– Downstream Vendors
Highlights of the worldwide Cloud Robotics Market Report:
Imperative alteration of the market dynamics
Broad-gauge analysis of the parent market
Market share study
Estimate the role of business growth and advancement
Current, historic, and future research in terms of importance and volume
Main strategies of the foremost important players
Reasons to access this Report:
Get to know opportunities and plan strategies by having a strong understanding of the investment opportunities in the Workforce Management Market
Facilitate decision-making based on strong historic and forecast data
Develop strategies based on the latest reports.
Identification of key parameter driving investment opportunities in the Workforce Management Market
Identify key partners and business development avenues
Respond to your competitors' business structure, strategy and prospects
Identify key strengths and weaknesses of important market participants
Position yourself to gain the maximum advantage of the industry's growth potential
Thanks for reading this article; you can also get individual chapter wise section or region wise report version like North America, LATAM, West Europe, MENA Countries, Southeast Asia or Asia Pacific.
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Some of the major players operating in this market are ATOSS Software AG, ADP, LLC, ClickSoftware, HotSchedules, Huntington Business Systems, Oracle, Infor, Kronos Incorporated, Reflexis Systems, Inc., ActiveOps Limited, IBM Corporation, Verint, SAP SE, Workday, Inc., Ultimate Software, The Hackett Group, Inc., Synel, WorkForce Software, LLC, TALOS Workforce Solutions, MPEX Solutions and Ascentis Corporation among others.
#Workforce Management Market#Workforce Management#Workforce Management Market Trends#Workforce Management Market news#Workforce Management Market Industry#Workforce Management Market Research
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Back-office workforce management is a process or software, essential for smooth & productive business operation of enterprise. It comprises of scheduling, forecasting, intra-day management, exception planning, multi-channel efficiency, choosing a back office workforce management solutions, performance analysis, integration, clear & organized dashboards, workforce management in the cloud and others. Moreover in back-office, the employees work usually performs manual & routine work that does not involve direct interaction with customers. These tasks need to be accomplish on regular basis and thus require efficient & accurate back-office solution. It consists of flexible tools which support any scheduling environment starting from back office staffed to full-time employees. It provides a dynamic platform to enterprise to manage their work an assign service level to each task. It comprises of two central components. First component encompass of anticipating volume of application and second component is to apply these expectation or prediction to create optimal work schedules.
The key benefits are included improves employee satisfaction, reduces processing time & improved customer experience, improves visibility & transparency and improved planning which reduces stress & overtaxing of employees.
According to study, “Global Backoffice Workforce Management Market Size study, by Solution (Operation Visualizer, Performance Management, Back-Office Optimization, Robotic Process Automation, Desktop & Process Analytics, Others), by Deployment (On-Premises, On-Cloud, Hybrid), by End-User (IT & Telecommunication, BFSI, Retail & E-commerce, Transportation, Government, Others) and Regional Forecasts 2018-2025” the key companies operating in the global backoffice workforce management market are Monet Software, NICE, ActoiveOps Limited, Verint System Inc., Calabrio, Cicero Inc., ActiveOps Limited, Aspect Software, Intradiem, Teleopti, Genesys. The key companies are indulging in strategic merger & acquisition (M&A) activities with their associated competitors to ease out the cost incurred in research and development (R&D) activities.
Based on component, backoffice workforce management market is segmented into solution and services. Solution segment is further sub-segmented into operation visualizer, back-office optimization, performance management, desktop & process analytics, robotic process automation and others. Services segment is also further sub-segmented into managed services and professional services. Based on organization size, market is segmented into large enterprises and small & medium enterprises. Based on deployment, market is segmented into on-cloud, on-premise and hybrid. Enterprises are moving their back-office operation to cloud due to its better security capabilities and minimal cost. In addition, based on end-user, market is segmented into IT & telecommunication, retail & e-commerce, Banking Financial Services & Insurance (BFSI), government, transportation and others.
The backoffice workforce management market is driven by rise in adoption of cloud services, followed by increase in productivity owing to adoption of back office workforce management and reduction in cost due to workforce management. However, lack of awareness among enterprises may impact the market. Moreover, growth in acceptance of cloud services is a key opportunity for market.
Based on geography, the North-American region holds major share, followed by European region in backoffice workforce management market owing to increase in shift towards digitization of the grid system and rise in technological advancements in the region. The Asian-Pacific region is expected to witness higher growth rate due to increase in population over the forecast period.
To know more, click on the link below:-
Global Backoffice Workforce Management Market
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Ken Research
Ankur Gupta, Head Marketing & Communications
+91-9015378249
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Planning, deployment and management of your back office workforce systems, with Business Outcome Modeller, part of the ActiveOps Workware suite.
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2017 Global Workforce Management Market is expected to Generate Huge Profits
The report offers a detailed insight into the upstream raw material analysis and downstream demand analysis along with crucial elements of Global Workforce Management Market report for furthermore highlights key proposals for new project development along with offering an assessment of investment feasibility analysis. This study is a useful guide to all investors to identify the lucrative market avenues across different segments and geographical regions. The market entry conditions along with emerging avenues will help the new entrants to gauge the pulse of the market. Furthermore, the study tracks industry news in terms of new mergers and acquisition made by prominent companies to expand their product offerings across various countries. The report is a useful guide to market players, all stakeholders, interested market participants and investors to formulate their strategies.
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In this region, global workforce management market projected for USD 5.01 billion in 2016 growing at a CAGR of 11.3% during the forecast period of 2017 to 2024.
Based on geography, the global workforce management market is segmented into 5 geographical regions, such as North America, South America, Europe, APAC, MEA....
Global workforce management market competition by top players including IBM Corporation, Oracle, SAP SE, Kronos Incorporated, ADP, LLC, Ultimate Software, Workday, Inc., Verint Systems Inc., Workforce Software, LLC, Reflexis Systems, Inc., NICE, ActiveOps Limited, Infor....
The global workforce management market is segmented on the basis of solution into absence management, performance management, workforce scheduling, time and attendance management, workforce analytics, and others.
On the basis of service, the global workforce management market is segmented into implementation services, support and maintenance, training and education.
On the basis of deployment type, the global workforce management market is segmented into cloud, and on-premises.
On the basis of organization size, the global workforce management market is segmented into small and medium enterprises, and large enterprises.
On the basis of vertical, the global workforce management market is segmented into government and defense, banking, financial services, and insurance, healthcare, transportation and logistics, telecom and IT, consumer goods and retail, manufacturing, energy and utilities, and others.
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Key Chapters
1 INTRODUCTION
1.1. OVERVIEW OF THE GLOBAL WORKFORCE MANAGEMENT MARKET
1.2. CURRENCY AND PRICING
1.3. LIMITATION
1.4. MARKETS COVERED
2 MARKET SEGMENTATION
2.1. KEY TAKEAWAYS
2.2. ARRIVING AT THE GLOBAL WORKFORCE MANAGEMENT SIZE
2.2.1 VENDOR POSITIONING GRID
2.2.2 TECHNOLOGY LIFE LINE CURVE
3 MARKET OVERVIEW
3.1. DRIVERS
3.2. RESTRAINTS
3.3. OPPORTUNITIES
3.4. CHALLENGES
Continue…
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#Global Workforce Management Trends#Global Workforce Management Forecast#Global Workforce Management Market#Global Workforce Management Size#Research Trades
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ActiveOps Appoints CEO for North America
NEW YORK, June 20, 2017 /PRNewswire/ — To Meet Increasing Demand for Back Office Workforce Optimization Solutions ActiveOps, a leader in cloud-based back office workforce optimization solutions announces the appointment of Julian Harper as CEO of ActiveOps North America…. http://ift.tt/2sNs9RP
http://ift.tt/2sUxbM3
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Active Operations Management (AOM) methodology and Workware software from ActiveOps: improving efficiency and capacity in the modern back office.
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