thedevilsintheretail
thedevilsintheretail
The Devils in the Retail
266 posts
I work at an online bookstore. I love online shopping almost as much as I love books, so it's a good life.95% percent of our customers are wonderful people. They are mentally stable and emotionally mature individuals who understand how the Internet works and rarely feel the need to contact us. And if they do need to contact us? Well, then they are a delight to deal with because they are nice, normal, people and I love them.This blog is dedicated to the other 5%.
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thedevilsintheretail · 9 years ago
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Every time a customer accuses me of ruining their Christmas:
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thedevilsintheretail · 11 years ago
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When I will reach my limit of hatred for customers?
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thedevilsintheretail · 11 years ago
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Working through Christmas in Customer Service:
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thedevilsintheretail · 11 years ago
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When a customer is complaining about something for so long that I lose track of time. Seasons change. Years pass. Civilizations rise and fall. And then FINALLY the customer stops complaining and I have no idea what they want from me:
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thedevilsintheretail · 11 years ago
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The motto of all Customer Service workers across the world, throughout history:
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thedevilsintheretail · 11 years ago
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When a customer spews abuse all over me, yelling and screaming and bitching and moaning ... and then expects me care about helping them:
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thedevilsintheretail · 11 years ago
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Hearing Christmas carols in November:
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thedevilsintheretail · 11 years ago
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Applying for annual leave at the busiest time of year:
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thedevilsintheretail · 11 years ago
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November in retail:
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thedevilsintheretail · 11 years ago
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Me, whenever a customer tries to make a joke about a) pricing, b) bad service or c) anything at all, really:
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thedevilsintheretail · 11 years ago
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The Internal Monologue of a Customer Service Worker. 
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thedevilsintheretail · 11 years ago
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When Christmas is coming:
Most people:
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People who work in Retail and Customer Service:
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thedevilsintheretail · 11 years ago
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My reaction when customers are complaining:
On the outside:
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On the inside:
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thedevilsintheretail · 11 years ago
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When I accidentally drink cold coffee:
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thedevilsintheretail · 12 years ago
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Dear Monday Morning...
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thedevilsintheretail · 12 years ago
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When I handle a difficult customer without losing my temper:
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thedevilsintheretail · 12 years ago
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Side effects of working in Customer Service # 15
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