#samhospitalityacademy

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BOOK NOW FOR 2022

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Hospitality training providers in South Africa

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On-site Training for Hotels and Game Lodges

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Hotel Staff On-site Training

We believe that there is a strong need for on-going training for your hotel staff to keep up with the ever-growing demand. Most hotel believe that staff need just a once-ff training then they will manage, which quite honestly doesn't yield the intended. We believe that training every 6 months will keep staff well informed and motivated to produce more than 5 star service standards. On going training and staff support will ensure that high standards are kept.

We walk the journey with you and work hand-in-hand to identify current training needs and deliver the same. As a hotel you need to set a budget for staff training and development, not only because there's high staff turnover in the hospitality field, but because research has shown that hospitality establishments that invest in staff training have high staff retention.

We offer the following training to hotels:

Front Office Training - Guest service agents, Guest service executives, Reservations

Front Office Management Training

Front of House Training - Food & Beverage Service (FOH) - Waiters, Bartenders, F&B Supervisors

Room Attendant Training

Executive Housekeeper Training

Hotel Butler Training

#1 On-site Training For Hotels

Our short hotel training programs can be just a week and up to 3 weeks, depending on the tasks you have give us and the number of departments to be trained. We work with you to decide the length of the training program that will suit your hotel. Whether you are looking for a pre-opening training or refresher for your staff, or you just employed new staff that you would like to be trained to meet your standards, we are happy to hear from you. We provide the best onsite training to hotels.

We provide on-site training in any of the following places: South Africa, Lesotho, Mozambique, Zambia, Angola, Namibia, Mauritius, Seychelles, Kigali, Zanzibar, Ghana, Morocco, Dubai, Abu Dhabi, Qatar, Bahrain, Canary Islands, Maldives, Bali, The Bahamas, Cuba, Chile, France, Italy, Spain, UK and many more other areas. We regard ourselves as one of the top hotel & hospitality academies in the Africa.

Our Hotel Training Programs Will Boost Your Staff Morale, Confidence and Service Delivery

We are confident that our training is of superior quality and we commit that we will not just train your staff, but also monitor the effect of our training. Our hotel training ensure your employees remain proud ambassadors of your brand. Let's face it. The worst hotel reviews lead to low occupancy. Let us train your hotel staff to be proud ambassadors of your brand and deliver top class service. Our hotel staff training boosts staff morale, confidence and service delivery.

Tailored Short Hotels Training Programs

We understand that each hotel is unique. We work with you in identifying your hotel training programs needs then we deliver training solutions that will be suitable to you and your brand; not what we think you need. We also work according to your time schedules. We understand that each hotel offers a unique experience to its guests, hence we make sure that our short courses are tailored to your specific needs.

What Makes Us A Top Hotel On-site Training Provider

We are committed towards building the profile and performance with our clients. Our main services are on-site training and consultancy in the hotel industry. Our success has been a direct result of unwavering commitment to high service standards and fierce loyalty towards clients. We position ourselves as strategic partners with our clients and always act in the interest of our clients, looking for ways to go the extra mile so as to bring more benefits to them than were contracted for.

Our hotel training experience has allowed us to offer training that will bring out the best out of your team. Our trainers come with many years' experience in the hospitality field. Whether it is classroom training or on-the-job-training, we will deliver the best results. Our experience, having had trained top hospitality establishments, has made us one of the top hotel training providers in Africa.

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Game Lodge Staff Training

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Game Lodge Training Providers

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Waiter Training delivered on-site in all parts of South Africa

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Hospitality Butler Training

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Game Lodge Training | On-site

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Game Lodge Housekeeping Training