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crmvoipsoftwaresolutions · 2 years

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Major VoIP Development Technologies: A Quick Guide

VoIP (Voice over Internet Protocol) is one of the buzzwords in all industries all across the world. The reason behind its popularity is the innovative VoIP solutions one may get from expert VoIP development services. These VoIP solutions are generally used to fulfill one or more needs related to communication and collaboration. The VoIP development-based communication and collaboration solutions often have more features than traditional communication systems as well as one can gain save a significant amount of money on communication. The popularity and benefits of VoIP-based communication and collaboration solutions have attracted many people to know more about VoIP and VoIP development. In this article, I will share about VoIP development technologies that are most commonly used by the VoIP development service provider companies and individual developers.

The top 5 VoIP Development Technologies Are Listed below:

Asterisk

FreeSWITCH

WebRTC

Kamailio

OpenSIPs

These are the top 5 and most widely used VoIP development technologies. Let’s have a brief of each:

Asterisk

It has been in existence since 1999 and in December 2018 Asterisk 16.1.1 version was released.

It is an open-source telephony software that is filled with a wide array of PBX (Private Branch Exchange) features.

It supports all different codecs, media gateways, and protocols. Thus, it can be used for any type of VoIP development project with the aim to build a reliable VoIP solution.

FreeSWITCH

It is also an open-source VoIP development solution and it has been in existence since 2006.

The latest version of FreeSWITCH will be released in January 2019 and it is named FreeSWITCH 1.8.5.

It is also a Private Branch Exchange Solution.

It is most appreciated for its capacity of handling multiple calls in parallel. Thus, it is very useful in developing wholesale VoIP solutions.

WebRTC

The first version of WebRTC was released in 2011 by one of the companies bought by Google.

It is devoted to browser-to-browser calling and that’s why the VoIP development companies use WebRTC-based solutions to build browser-based real-time and remote communication solutions.

The most stable version of WebRTC is released in May 2018.

Kamailio

OpenSER is the original name of Kamailio.

Since 2002 Kamailio has been in existence and it was launched with the name OpenSER.

Here SER stands for SIP Express Router.

In 2008, the OpenSER was renamed to Kamailio.

The Kamailio is a SIP Server and it can be used to develop server-based VoIP solutions with expert VoIP development.

OpenSIPs

It was a part of OpenSER.

It parted its ways from OpenSER in 2001 and launched an independent open-source solution, called, OpenSIPs.

It is used by VoIP development companies to build VoIP solutions with multiple channels, such as voice, SMS, video, etc.

It can build robust communication solutions which can withhold the quality even with too much call load. Thus, it is also used as a load balancer by VoIP Development companies.

These are the top 5 VoIP development technologies and their brief to take you closer to the world of VoIP technologies.

Are you interested in VoIP development services from experts for any of these technologies?

AC InfoSoft can help. It is one of the leading VoIP development companies. For more details about its VoIP development services and solutions, visit https://www.acinfosoft.com/voip-development-services/

#VoIP development services #VoIP development companies

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elisionvoipsolutions · 2 years

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Major Services Offered by Elision Technologies

Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading VoIP company. For more than twelve years, it has been offering different VoIP solutions and services. There are hundreds of businesses all across the globe, which use its different solutions or services. In this article, I will share the details of the top five services the company offers in the VoIP sector.

1. Hosted Call Center Solution

After offering an omnichannel call center solution for many years, Elision has launched a hosted call center solution. It means the company offers call center services based on the SaaS model. It has many amazing offerings for its customers that use the call center services of Elision. Some of the offerings are listed below:

Contact center suite

Unified communication channels

Pay as you go model

Telco connectivity

Unlimited calling

And more

2. VICIDial Customization

Elision has a team of VICIDial experts that offer customization and custom development for VICIDial. VICIDial open source call center solution users can take advantage of any of the below mentioned services from Elision:

Customization of an existing module

Ready to use modules

Custom development

Performance enhancement

And more

3. vTiger Customization

Along with various VoIP services, the company also offers services in one of the most popular open source CRM solutions, called vTiger. The specific mention of vTiger related services in the list of VoIP services offered by Elision is made because there are many services that are related to VoIP solutions. Some of the major offerings of Elision for the vTiger CRM solution are listed below:

Custom module or feature development

VICIDial vTiger integration

Custom call center software integration into vTiger solution

And more

4. Custom Development

As mentioned earlier, for more than 12 years, Elision has been catering to its customers with different VoIP solutions and services. The company has a team of VoIP experts that have been performing development and other similar jobs in major VoIP technologies. Thus, Elision offers VoIP development services in all major VoIP development technologies such as:

Asterisk

FreeSWITCH

WebRTC

OpenSIPs

Elision has a team of VoIP experts that can build any kind of VoIP solution with custom features using any one or more than one VoIP development technology.

5. Hire a VoIP Developer

Along with VoIP development, Elision also has a resource hiring model for its customers. As per the nature of the project or depending on the business needs, customers of Elision can hire one or more VoIP developers from the company. Some of the well-known hiring models offered by Elision are as below:

Hire an Asterisk developer

Hire a FreeSWITCH developer

Hire an OpenSIPs developer

Hire a WebRTC developer

Hire a vTiger developer

Hire a VICIDial developer

Hire a FusionPBX developer

Hire a FreePBX developer

Hire a VoIP project manager

And more

These are the top 5 VoIP services offered by Elision. There are many more services and solutions it offers in the VoIP sector. To know more, visit

https://www.elisiontec.com/

#Hosted Call Center Solution #VICIDial Customization #vTiger Customization

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astpp2020 · 4 years

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What Makes ASTPP Better Than A2Billing Technically?

ASTPP and A2Billing are two popular names in the VoIP industry often referred to, when someone decided to use an open source VoIP billing solution with the class 4 Softswitch features or vice versa. If you are also considering using an open source VoIP billing software solution with the class 4 Softswitch features, then I will recommend using ASTPP. If you are wondering why then read on. In this article, I will share the top reason to use ASTPP over A2Billing by keeping technical aspects in mind.

1. Technologies

The first and foremost thing is ASTPP is a technically stronger platform than A2Billing. ASTPP is developed using different cutting edge technologies and platforms, including OpenSIPs and FreeSWITCH unlike A2Billing, which is developed using the Asterisk platform. FreeSWITCH makes ASTPP a highly scalable, robust, and reliable platform. You can handle 1000 concurrent calls on 2 servers unlike A2Billing, which can handle only 500 calls on 2 servers. By increasing servers, you can handle thousands of concurrent calls with ease if you use ASTPP.

2. Highly scalable solution

ASTPP is also a highly scalable solution. Whether the number of calls increases or some sort of fault occurs in the hardware, you can still be rest assured that your services will not stop. ASTPP offers excellent load balancing and failover support using OpenSIPs as SIP registrars. You must use ASTPP if you are looking for a reliable class 4 Softswitch with a billing solution. Bonus tips: ASTPP offers several other VoIP solutions unlike A2Billing, which only has a class 4 Softswitch with a VoIP billing system to offer.

3. Technical support

ASTPP has an active community, so in case if you need any technical help and if you are an open source version user, you can ask that easily. On the other hand, if you use the ASTPP enterprise solution, you can avail the technical help from experts. The ASTPP community also shares resources like webinars, video tutorials, documentation, etc. to provide active technical support to the ASTPP users.

4. Installation

Let’s talk about the installation, which is the first technical step to use any VoIP solution similar to other software or apps. A2Billing has some manual steps, which you need to follow to install it. Unlike that, ASTPP has an installation script. At your fingertips, you can install ASTPP. If you are using the ASTPP enterprise solution, then it will be installed by the ASTPP experts for you. A2Billing is not compatible with the latest technologies unlike ASTPP, which can be installed on the latest OS and platforms, including, Debian and CentOS.

Due to multiple reasons, ASTPP is better than A2Billing technically as well as from other aspects as well. If you want to know more about the difference between ASTPP and A2Billing, read this blog on the Difference between ASTPP and A2Billing.

To know the technical comparison between A2Billing and ASTPP, please visit https://www.astppbilling.org/blog/a2billing-vs-astpp/

#class 4 softswitch #astpp enterprise solution

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kingasterisk · 4 years

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Kingasterisk Technologies – Asterisk-VoIP Solution Provider

Kingasterisk Technologies is a company which is working on VoIP based open-source platform for ten years.

We are furnishing our solutions, services, and supports on various applications like an asterisk, FreePBX, dialer, Freeswitch, opensips, Kamailio, callweaver, hylafax, Elastix, EPABX, IVR, Predictive dialers, Voice Mail, Voice Logger, Video & audio conferencing solutions, web conferencing solutions and lots more.

Kingasterisk Technologies is an expert in developing several applications and solving issues of clients for making their business-wide. We continue to support our clients to achieve their goals and sharing good positive power.

Kingasterisk Technologies is a highly recommended company that consists of skilled and experienced developers. Moreover, Asterisk experts always have been successful in fixing all asterisk solutions and deliver optimum results.

Kingasterisk Technologies are giving the best services and supports to satisfy our clients. Therefore the client can interact more with us to increase their business. Our company has conserved its appellation in the business field by supplying trust-worthy on-time project delivery.

About Kingasterisk:

Kingasterisk provides the best Asterisk VoIP solutions. VoIP is Voice over Internet Protocol which allows you to make calls using a broadband internet connection over the world instead of using phone calls. To utilize VoIP, all the users need a high-speed internet connection and a VoIP phone service provider. Kingasterisk is the leading supplier and pioneer of VoIP solutions. The characteristic of Kingasterisk is beneficial client relation that emerges telephony companies derived from a large corporation. Our company grant 24*7 supports system and cost-effective services that are affordable for the client. We serve career-class telecommunication services with powerful communication technology.

For more information, please visit https://www.kingasterisk.com/

Media Contact:

Kingasterisk Technologies

Email: [email protected]

Telephone: +1(786)414-2610

#asterisk solutions #asterisk services #asterisk development #asterisk customization #asterisk module development #asterisk application development #asterisk customization services #asterisk and voip solution

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voiptechsolutions · 7 years

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VoIPTech is a leading international VoIP provider in India associated with the improvement and plan of VoIP services in simultaneousness with the requests of the customer endeavour. We are considered as one among the head and trusted VoIP service provider for all the communication needs.

VoIP Development Services

FreeSWITCH

WebRTC

Asterisk Development

OpenSIPS

To know more visit http://www.voiptechsolutions.in/voip-development/ today or call us at +91-7008220621 .

#VoIP service Providers #VoIP provider #Cloud based Phone system #pbx phone system #IP PBX solution #voip services for business #PHP Development Company #Bootstrap web development #Magento Development Company #Freeswitch module development #Opensips module development #Conferencing solution Provider #Leading International VoIP provider

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acinfosoft-blog · 5 years

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We offer OpenSIPs installation, setup, configuration and customization. We also offer OpenSIPs customization and support services.

#OpenSIPs installation #OpenSIPs setup #VoIP solutions

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jennabrileyus · 7 years

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ICT Innovations

January 19. 2018 ICT Innovations released new version of communications development platform for web developers ICTCore Version 0.8.0 December 3 2017. New blog post at ICT Innovations about top open source CRM of year 2017 November 12 2017. New blog post at ICT Innovations about top open source Voip and Telecom applications of year 2017 ICT Innovations is a software development company having experienced and dedicated professionals with expertise in LAMP Stack and computer telephony integration (CTI). ICT Innovations has strong knowledge of Open Source communications technologies as well as in depth expereince of working with open source ICT applications such as Asterisk, Freeswitch, Opensips and RabbitMQ.

Products

ICTBroadcast

ICTBroadcast is a multi-tenant unified communications telemarketing autodialer software solution. It supports Voice broadcasting, SMS broadcasting, Email broadcasting & Fax broadcasting. It is suitable for small business owners, enterprises and Internet telephony service providers. ICTBroadcast is a smart auto dialer software with advanced autodialing multilingual supported features. ICTBroadcast is being offered in two editions , ICTBroadcast Enterprise Edition suitable for organizations / enterprises for their own telemarketing and mass communication needs and ICTBroadcast Service Provider Edition suitable for Internet telephony services providers (ITSP) / carriers to offer hosted telemarketing / mass communications services to their customers and integrate it with their existing infrastructure.

Features & Campaigns supported

Polling and automated Surveys through Voice Broadcasting

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gventuretech · 6 months

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OpenSIPS Development: Elevate Your Communication Infrastructure involves leveraging OpenSIPS, an open-source Session Initiation Protocol (SIP) server, to enhance communication infrastructure. OpenSIPS is utilized to optimize Voice over Internet Protocol (VoIP) networks, install and configure load balancing for VoIP systems, and tailor solutions to boost communication infrastructure.

#opensips #opensips development #opensips applications #opensips solutions #opensips services #opensip #opensip development service

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vindaloo-softtech · 2 months

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Transform Your Business with Vindaloo Softtech's Innovative IT Solutions

Experience top-tier IT services with Vindaloo Softtech. Specializing in VoIP Software Development, Web App Development, Custom CRM Development, and Staff Augmentation, we provide innovative, cost-effective solutions tailored to your business needs. Our products—PepperPBX, PimentoPhone, CloveKonnect, CallCentr8, Paprikall —ensure seamless communication and operational efficiency. We leverage advanced technologies like FreeSWITCH, Asterisk, Kamailio, OpenSIPs, WebRTC, ReactJS, and PHP. As members of GESIA, ESC, and ContactCenterWorld, we uphold industry standards and stay ahead of market trends. For more information please visit: https://www.vindaloosofttech.com/

#VoIP software development #VoIP solutions #web app development #software development company #communication solutions #custom solutions #vindaloo softtech #VoIP Software Development Services

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bestvoipdevelopmentcompany · 7 years

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VoIP Software Solution USA | Gventure Technology

If you are looking for VoIP Software Solution in the USA at very affordable price range then Gventure Technology will help you in this. We offer all VoIP Software development like asterisk development, FreeSWITCH development, openSIPS and Kamailio development with the best support and affordable price range. We had already done many successful VoIP software development projects in past and looking forward to the new challenge. you can check our website or Upwork to know more about our work and service. Visit us today to know more about us.http://www.gventure.us/

#voip software solution usa #gventure #asterisk #hosted pbx

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cloudtelephonysoluion · 7 years

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Now You Can Have the VoIP software development cloud IVR solutions FreeSWITCH development company Of Your Dreams – Cheaper or Faster Than You Ever Imagined

Hello and welcome to my new article about “Now You Can Have the VoIP software development cloud IVR solutions FreeSWITCH development company Of Your Dreams – Cheaper/Faster Than You Ever Imagined.” In this article, I will let you distinguish between these things and recommend you a website where you can get these services cheaper and faster. So, let’s see what is waiting for you.

When you look at VoIP Software Development Cloud IVR solutions FreeSWITCH Development Company online, you will get many results, but all of them are not trustworthy. So, it becomes harder for you to take the right decision and ask yourself which way I should go? I am telling you this is a Company (Gventure Technology) which you can trust and walk further with them. I am going to talk about these topics below

· VoIP software development

· Cloud IVR solutions

· FreeSWITCH development company

VoIP Software Development

Gventure is an entity associated with the advancement and plan of VoIP arrangements in simultaneousness with the requests of the customer venture. They are considered as one among the chief and trusted VoIP solution provider for all the undertaking correspondence needs. They endeavor to put the best foot forward and guarantee to give VoIP business solutions for the customer with the most surprising request of precision. Their relentless attempt toward this path has empowered the productive conveyance to provide demanding outcomes that work to profit the client.

As one among the esteemed VoIP organizations, their specialty lies in the way that we make utilization of open source VoIP platforms, for example,

1. FreeSWITCH,

2. Asterisk install,

3. Asterisk IVR,

4. Opensips, and

5. Kamailio

To address the different VoIP requirements.

For VoIP software development Cloud IVR solutions, Cloud Telephony Solution go to Gventure Technology.

Cloud IVR solutions

Cloud IVR gives you the opportunity to automate and control your most essential client touch point or business forms via telephone without managing complex communication framework. Gventure facilitated IVR solution and advancement devices control a scope of voice applications, which enhance the client encounter.

Gventure has an experience of creating cloud hosting architectures, which are high performance and highly trustworthy. Cloud deployment makes it simple to deliver a customer experience, which can retort quickly to changing client demands while controlling your overall costs, making it easier to retain customers and stay modest in today’s business climate.

Their cloud-based deployment options allow your business to leverage latest solutions, without bearing the burden of implement comprehensive cloud-based interaction management, significant upfront capital or additional IT investments, and workforce optimization technologies including inbound, outbound, and blended voice communications. Enjoy peace of mind with total severance and no single point of failure – backed by their world-class uptime service-level contract.

For VoIP software development Cloud IVR solutions FreeSWITCH development company go to Gventure Technology Pvt. Ltd.

FreeSWITCH Development Company

FreeSWITCH is an extensible exposed source cross-platform telephony platform designed to route and interconnects open communication protocols using text, audio, video or any other form of media. It can be utilized as a soft-client, carrier-class Softswitch or even as PBX. It is the comfort of installation and configuration has made it a very user-friendly PBX solution nowadays. It has a standard design which means that new features can easily integrate into the system as additional modules. Unwanted modules can be disabled at the same time.

FreeSWITCH Softswitch can be installed and work with no trouble in any possible framework stage including Windows, has made it a desirable alternative to the VoIP PBX engineers. In spite of the fact that, FreeSWITCH can be managed through a GUI, the structure of its setup indexes and documents influences the next record to get to the administration more easy to use and straightforward to deal with notwithstanding for the beginner. Setup documents are XML-based. The XML composition is apparent and can be effectively caught on. No XML ability is required.

For VoIP software development Cloud IVR solutions FreeSWITCH Development Company goes to Gventure Technology Pvt. Ltd.

Conclusion

Thank you so much for reading this article. For any VoIP software development Cloud IVR solutions FreeSWITCH development company go to Gventure. They will always be at your service. Don’t put out of your mind to share your opinion about the article in the comment section.

#FreeSWITCH development company #VoIP software development #cloud telephony solution #cloud IVR solutions

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crmvoipsoftwaresolutions · 3 years

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Asterisk Development Services to Build the Best Call Center Solution

VoIP stands for voice over internet protocol. The VoIP has different development technologies such as Asterisk, FreeSWITCH, WebRTC, Kamailio, and OpenSIPs. Each VoIP development technology can be used to build different types of communication and collaboration solutions.

The Asterisk is one of the most robust and scalable VoIP development technologies. It has been in the industry since 1999. In fact, it was the first VoIP development technology. It is fundamentally a PBX solution and that is why it has all features of the PBX software. One can use the power of expert Asterisk development to build any type of VoIP solution. Once the VoIP solution is developed via Asterisk development, then that solution can work on both, SIP aka VoIP and PRI aka traditional lines with ease.

A call center solution is one of the most widely used VoIP solutions. It is used in large BPOs, KPOs, call centers, banks, insurance companies, automobile companies, and other industry verticals to run inbound, outbound, and blended calling campaigns. The call center solution comes with a wide array of features to automate and enhance the calling campaigns in the call centers.

Asterisk development can be used to build the most robust, reliable, and scalable call center software. Of course, FreeSWITCH development is in trend and there are many developers that insist using FreeSWITCH over Asterisk, but Asterisk is tried, tested, and proven technology. One of the most renowned call center solutions, VICIDial, is developed in Asterisk. It is an open source call center solution and it has amazing features. However, being an open source solution, it has certain limitations. Thus, people seek for other more feature rich call center solution. Asterisk development can be really helpful here.

With Asterisk development service, one can get the following features in his or her call center solution:

Web based access panel

Dashboard

Live call view

Call forwarding

Call transfer

3-way conference calling

Call recording and playback

Barge-in

Whisper

Soundboard Avatars

Disposition bucket

Preview dialer

Power dialer

Predictive dialer

Auto dialer

Manual dialer

Advanced call distribution (ACD)

Skill based call routing

Sticky agent

Priority call routing

Call queue

Interactive Voice Response (IVR) solution

MoH (music on Hold)

Reports

And more

If you take the help of an expert Asterisk development company like AC InfoSoft, you can build any features you want in your call center software. Also, this call center solution will be easy to scale up. It means if you get the call center solution with 50 agent seats, it can be extended to 5000 seats with ease.

In a nutshell, Asterisk development is perfect to build a reliable call center solution. If you are looking for a reliable partner, you can take the help of AC InfoSoft. The company has developed the best call center software which is available as a ready-to-use solution and the company also offers custom call center software development. To know about its Asterisk development services, visit https://www.acinfosoft.com/call-center-software-development/

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loveperfectcreationcollecto-blog · 7 years

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Kingasterisk technology provides Best Voip Solutions

Asterisk Based Voip Solutions

We are very innovative with opensource voip technology based product, we are heartly invite you to contact us and get more details about our products and marvelous applications.

We are working on voip based opensource plateform since 8 years, we are providing our solutions, services and supports on several applications like asterisk, freepbx, a2billing, dialer, freeswitch, opensips ,kamailio, callweaver, hylafax, elastix, EPABX, IVR, Predictive dialers, Voice Mail, Voice Logger, Video & audio conferencing solutions, web conferencing solutions and lots more.

We are KingAsterisk Technologies where we are developing lots of voip based solutions and applications. Application development, research and issues resolution supports are like our blood in vains, we are keep supporting to our client to achieve their goal in their own decided plateform and models.

IPPBX Solution

IP PBX stands for Internet Protocol Private Branch Exchange. IP PBX is a telephone system that is aimed at delivery of the information including voice, video, etc over the network. IP PBX has become a real breakthrough in the modern technologies as it allows transferring various types of data. IP PBX is especially useful for business enterprises that need to maintain constant contact with customer and affiliates that may be far away. IP PBX is the way to monitor your business throughout the world.

It's the ability to make free calls that makes IP PBX so popular today. International phone calls are becoming much cheaper nowadays but the considerable part of expenses that business companies have goes to cover the cost of international and long distance calls. IP PBX offers a cheap telecommunication service that lets you stay connected with people on the other part of the world. Since IP PBX technologies were introduced hundreds of companies have managed to cut down their expenses and have become more profitable.

VOIP Call recording

Call recording

is a feature present in both client and server side software’s provided by KingAsterisk Technologies. This is a use ful feature especially when there are law obligations or for quality control. On the server each call can be recorded (selectable by route/user) regardless of the codec used (all common codec's are supported). The recording is done using separate low priority background thread which doesn’t affect the call quality in any way. These files are usually stored on a separate hard disk to not affect the I/O speed on the primary disk where the VoIP server is installed

The recorded voices are stored in compressed and encrypted format allowing for easy later playback or export by the administrators from an easy to use interface. To enable voice recording for a user, just open the "users and devices" form from the KingAsterisk Manage, select the user(s), switch the "Functions" tab and tick the "Recording" checkbox. You can listen to recorded conversation anytime later from the "CDR records" form using the by selecting the "Recorded Conversations" radio box.

Click to Call

Click-to-call

is a service which lets users click a button and immediately speak with a customer service representative or interconnect two or more telephone "line". The call can either be carried over VoIP, or the customer may request an immediate call back by entering their phone number. One significant benefit to

click-to-call

providers is that it allows companies to monitor when online visitors change from the website to a phone sales channel. Click To Call is the solution for all site owners that like to offer a free phone call to their visitors.

The advantage over other proprietary solutions is that these are true VoIP calls that will work with any phones (voip terminals, softphones, your mobile or landline number) through any telecom service provider. For example you can receive the incoming calls on your VoIP phone or softphone (free calls) and if you are away, then the call can be automatically forwarded to your mobile number.

Sound Box Dialer

offers a call center web based application which can help you to increase your productivity, It will give portabilities to your agents and people who can perform smarter and faster way in your teams.

We have experience in dial applications, so we can keep thinking a lot on this field too. It will give your clients more benefits and more knowledge about your performance so you can get more and more business. This is will give you more effective sound systems where your team can perform better, it will give best and accurate results for your performance.

It will allow to transfer calls, manual way as well as faster way as well. You can also monitor all the stuff on live systems too while agents are in actions. You can use this application in various ways and run in various purposes.

CRM For Call Center

Vtiger CRM is a fully open source CRM application. vtiger CRM is widely trusted by thousands of businesses to effectively manage leads, identify quality sales, track marketing campaigns and monitor inventory. Its features include..

Customer support & service functions, including a customer self-service portal

Marketing automation (lead generation, campaign support, knowledge bases)

Inventory Management / Analysis and reporting

We handle VTiger projects and customize the CRM for various industry-specific needs. Our customer-centric approach makes us proficient in VTiger CRM implementation for various industry verticals. We have expertise in integrating CRM & Telephony.

Voice Broadcast

The KingAsterisk Technologies provides an automated mass dialling solution where hundreds, or thousands of numbers are simultaneously dialled, and an automated connection to an IVR occurs when answered by a person.

For more complex solutions, where the IVR needs to transfer calls to a Live Agent, rather than dialling a fixed number of outbound lines the system can be told how many Live Agents are available and it decides how many numbers to dial based on how many Live Agents are busy. There is a further option for these Agents to log into the predictivedialler.net system, which means that the system knows exactly how many agents are available and whether they are ready to take calls. Using this latter mode there is no need to manually adjust the dialling rate on the Broadcast dialler at all.

Custom IVR Service

Interactive voice response(IVR) is a computerized phone system that enables a person, typically a telephone caller, to make a selection from a voice menu. The selection is made using phone keypad entries or voice responses. This interaction allows the individual to communicate with the phone system and thus the computer system. The phone system plays pre-recorded voice prompts and the person typically presses a number on a telephone keypad to select the option associated with the voice prompt

The KingAsterisk Technologies VoIP server has a built in sophisticated IVR module capable of handling all your business needs including callback and forwarding options, phone to phone calls, answering for SMS initiated actions, announcements, etc. The IVR module is associated with campaigns, which can be set to run different scripts (functions).

Billing Solution

The KingAsterisk Technologies VoIP server built-in billing was designed with carrier grade customers in mind. We offer a complete suite of billing and switching solutions that support the whole range of common VoIP business models. Our VoIP Billing platform will allow you to sell advanced features and its configuration is handled by a simple to use user interface. The softswitch allows service providers to efficiently manage and accurately bill all aspects of their end-users’ VoIP usage.

The KingAsterisk Technologies VoIP billing software is built using 100% multi-threaded C++ code, making it a high performance billing engine that can handle millions of calls. The billing process is running on lower priority threads, never affecting the call quality when the server usage is high. The remote management application offers multiple customizable reports including, accounting, revenue, expenses, call history by user and others.

SMS Broadcasting

SMS Broadcaster is a software which allows you to send/broadcast SMS messages to a list of phone numbers. You can type in the SMS Message and SMS Broadcaster will read in a list of phone number from a file on the root of your SD card and broadcast you’re message to everyone in the file.

This is a lot quicker than do it one by one. Especially, it is very useful when you want to send group SMS to your hundreds or thousands friends or clients. It is an effective tool to improve your efficiency and save your time. You put a file named numbers.txt with your numbers on the root of your SD card using the USB cable, Bluetooth, email or a File Manger then you type in your message and click two buttons and SMS Broadcaster will do everything else.

Video Conferencing

Conducting a conference between two or more participants at different sites by using computer networks to transmit audio and video data. For example, a point-to-point (two-person) video conferencing system works much like a video telephone. Each participant has a video camera, microphone, and speakers mounted on his or her computer. As the two participants speak to one another, their voices are carried over the network and delivered to the other's speakers, and whatever images appear in front of the video camera appear in a window on the other participant's monitor.

The KingAsterisk videoconferencing allows three or more participants to sit in a virtual conference room and communicate as if they were sitting right next to each other. Until the mid 90s, the hardware costs made videoconferencing prohibitively expensive for most organizations, but that situation is changing rapidly. Many analysts believe that videoconferencing will be one of the fastest-growing segments of the computer industry in the latter half of the decade.

Fax Solutions

Fax For Asterisk provides two components: res_fax and res_fax_digium. Res_fax is an Asterisk resource module that adds fax termination and origination functionality in Asterisk. It provides Asterisk dialplan functions and dialplan applications to enable the user to build highly-customizable fax solutions. Res_fax_digium provides core fax processing functionality in the form of several supported fax modems — V.21, V.27ter, V.29, and V.17 — to achieve speeds up to 14400bps.

Fax For Asterisk provides the functionality to send and receive faxes to / from TDM and IP channels — TDM channels are established across Digium telephony boards and IP channels can use regular G.711 audio encoding or T.38 encapsulation.

Faxes transmitted and received by Fax For Asterisk begin and end as TIFF image files. TIFF files may be readily converted into or from other formats using standard Linux command-line utilities.

Call Center

The KingAsterisk Technologies Callcenter can handle huge amount of inbound and outbound traffic, in a secure, reliable way. The KingAsterisk callcenter combines maximum efficiency with easy to use and intuitive interfaces. Separate campaigns can be setup each of them running separately assigned scripts with graphical user interface for both the operators and the supervisors. By defining quotas, you can restrict your calls to well defined target groups (called clients).

All the call-center related statistics can be viewed in real-time. One of the features of the callcenter is predictive dialing. To restrict the operator wait times, the Calls can be prepared on the server side and dropped to operators when they are waiting for it.

Tele Marketing

We provide you the correct telemarketing services which you need for your business in manner of successful inbound and outbound telemarketing campaign. We can provide you the best applications and services to conduct tele marketing businesses

Our experienced telemarketing program managers design, manage and implement highly customized and flexible customer depended telemarketing campaign that meet your business objectives. Leading organizations and startups rely on us for their inbound telemarketing and outbound telemarketing campaign.

You can create any kind of IVR scripts using a graphical user interface from the remote management client. With more than 30 built-in actions it is very easy to build your custom IVR menus within minutes.

Multi tenants

Multi-tenant management is the ability for a cloud tenant to have omnipotence over the instances, data, and networks in their cloud-hosted solution. In terms of an SP VDI solution this means the vDesktops, the master images, the application distribution mechanism (if applicable), patching, user data, vDesktop networks, access policies, pool size, et cetera. Essentially, the tenant’s management portal needs the ability to perform the primary tasks performed in the VMware View Admin Console or XenDesktop Desktop Delivery Controller console.

In addition, the multi-tenant management solution needs to have the ability to securely provide this level of access to multiple tenants. Unfortunately, this is the first hurdle the major players, Citrix XenDesktop, VMware View, and Microsoft VDI trip over. These solutions have one primary console that’s used to manage the entire environment.

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