#next day i call. wait in line 20+ minutes. havent seen that before. try abc? okay. i hang up to try abc. it doesnt work. i cry.
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Looks like it's time to graduate from a student bank account to an adult bank account
#awi#personal#over a month ago there was fraud on my parents account#they caught it sorted it its all good#except#my ability to pay external bills keeps getting blocked#i call. i wait in the hold line 45 minutes. i explain my issue and the rep says huh that weird let me put you on hold while i check with#my supervisor. except im not put on hold. im booted back to the main menu#i get back in the hold line. another 30 minutes. i get a different person. i explain. they havent seen it before. theyre checking with#their supervisor. i am booted back to the main menu. i lose my compusure perhaps a lot#next day i call again. i explain. i say BEFORE YOU PUT ME ON HOLD TO CHECK WITH YOUR SUPERVISOR please know that if i appear to have hung#up I Did Not. Please Call Me Back. i am booted back to the main menu. i hang up and wait for the call back. they do not call back#i call. i wait in line 20+ minutes. i explain. they havent seen it before but hey try xyz. okay. i hang up to try xyz. it doesnt work.#i call. the hold line is over 30 minutes again. i give up#next day i call. wait in line 20+ minutes. havent seen that before. try abc? okay. i hang up to try abc. it doesnt work. i cry.#i tell my parents im fuckin losing it. its probably related to that fraud. are you guys having this issue???? no were paying ours just fine.#okay so fuck me in particular#i call. i wait in line 20+ minutes. they wont talk to me. im not the primary account holder. i say ive been talking to people for weeks.#they say not sure why but they can only talk to the primary account holder. i text my mom. i show her the error im getting. she says lets#go to the bank in person. i say okay. its too late today but we can go tomorrow. i will pick you up tomorrow mom. she says okay#i message her in the morning to silence. let me know when youre up! silence. fuck i drive over shes still asleep and theyre closing in an#hour.i drag her to the fuckin bank. wait in line. teller hasnt seen this before. asks his supervisor. she says oh i know exactly what that#is! but i cant fix it. call this number. i sit in the lobby and call the number. theyre closed. okay. i tell my mom i will call tomorrow but#if theyll only talk to the primary then youll need to call. i call. they wont talk to me. i text my mom. they close at 3 you need to call#silence. at 330 she texts that theyre closed. tomorrows a holiday. i remind her in person to call tomorrow. today i remind her again to call#i dont hear from her so at 4 i ask what the bank said. she says they closed at 3. she didnt call#im going to drive off a fuckin cliff#the bank will be open a little while after i get off work but ill be hella late to feed my cat. might just have to feed her late because im#an inch from losing my shit and i will take the ability to Pay My Fucking Bills over the covenience of the joint family account
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