#microsoft dynamics 365 partner in Saudi Arabia | Explore Tumblr Posts and Blogs

tridentinfotech · 2 years

Text

5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Uncategorized / By Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it.

Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as:

Changes in marketing trends and dynamics.

Changes in customer’s experience.

Losing loyal customers.

Growth of your restaurants and increasing competition.

Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones.

Widen-up custom experience

Introduce quick and convenient payment methods

Deliver a wealth of information

Allow order customization

Smoothen-up their journey

#1 Widen-Up the Customer Experience

It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform.

Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.”

It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips.

#2 Introduce Quick and Convenient Payment Methods

Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place.

Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers.

Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology.

#3 Deliver a Wealth of Information

Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier.

Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers

How you source your ingredients

How you treat your staff

How your services are sustainable and eco-friendly

Nutritional values of dishes.

#4 Allow Order Customization

While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can provide you with the agility you need.

A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience.

The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders.

#5 Smoothen-Up Their Journey

Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen.

How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need a Restaurant Management System.

Technology these days offers robust features to add uniqueness to your business. From connecting with diners to offering customized, seamless, and more comfortable services to integrate the front office and the front office. For implementation of LS Retail Restaurant Management System, or a demonstration, Contact Trident Information Systems; Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.

0 notes

digitaltechside · 5 months

Text

Unlock seamless Dynamics 365 environment for businesses in KSA

In the ever-evolving landscape of business technology, the effective implementation and management of enterprise solutions play a pivotal role in ensuring the success and efficiency of organizations. Dynamics 365, Microsoft’s suite of intelligent business applications, has become a cornerstone for businesses seeking a comprehensive and integrated approach to managing their operations. In the Kingdom of Saudi Arabia (KSA), the collaboration between a Dynamics implementation partner and a managed cloud service provider in Qatar has emerged as a strategic alliance, promising a seamless and well-supported Dynamics 365 environment for businesses.

1. Dynamics Implementation Partner in KSA:

A. Expertise in Dynamics 365 Implementation:

The Dynamics 365 implementation partners in Qatar bring a wealth of experience and expertise in deploying Dynamics 365 solutions tailored to the specific needs of businesses in the region.

A deep understanding of local business processes allows the partner to align Dynamics 365 functionalities with the unique requirements of organizations in KSA.

B. Local Presence and Support:

The physical presence of the implementation partner in KSA ensures prompt and on-site support during various phases of implementation.

Proximity to clients facilitates better communication and understanding of their business ecosystem, enabling a more customized Dynamics 365 deployment.

0 notes

levtechcon · 3 years

Link

0 notes

xcentric-services · 5 years

Text

Microsoft Partners in Kingdom of Saudi Arabia

Many Many thanks for the kind mention! Sharing 🙂 Digital Marketing agency Chicago. dynamics 365 for sales in Pakistan buy Microsoft office in Pakistan Snapchat Marketing Chicag SMS Marketing in Pakistan microsoft dynamics 365 crm microsoft dynamics 2013 dynamics erp system ax erp system best ecommerce solution best ecommerce website builder ecommerce website solutions

#micros #dynamics #dynamicscrm #CRM365 #Xcentric #Services

0 notes

retailerpsolutions-blog · 7 years

Text

Is it time for your business to implement an ERP platform?

Business owners, executives, and other decision makers in every industry understand that adopting newer technologies like enterprise resource planning(ERP) is inherently beneficial, but such adoption will also require substantial investment. It is critical for businesses to clearly determine whether the benefits of ERP implementation outweigh the associated costs. Generally speaking, the larger and busier an organization is, the more worthwhile ERP adoption will be. But that just begs the question: how do you know your company is large and busy enough?

The question posed in the title of this article can be taken in two different ways. First, would the net benefit of implementing ERP now be sufficiently desirable? And second (if the answer to the first question is yes), at what specific time should ERP be implemented? Let’s take a closer look at both questions.

To determine whether your business need is great enough, quickly evaluate your operations by asking yourself these questions:

Do you encounter order processing backlogs?

Have operational delays impacted customer satisfaction or resulted in lost opportunities?

Does it take too long to perform accounting tasks?

Are your sales forecasts based on weeks-old data or guesswork?

Do routine tasks require employees to work overtime?

If you answered “yes” to one or more of these questions, there you are almost certainly losing revenue to inefficiencies that an ERP system can prevent. If that doesn’t convince you, here are a couple more questions:

How quickly can you check stock levels or look up business information?

How many separate software systems do you use for business processes?

If it takes more than two minutes to find the information you need, or if you use (and maintain) two or more information systems to perform business tasks, a well-integrated ERP platform is a worthy investment.

Now let’s move on the second question: when is the right time to implement an ERP platform? While some experts suggest that organizations should wait for a period of stability (not during a hiring campaign, not while starting a new line of business, not during busy season, etc.), I don’t think that’s the right approach. If you decide to wait for ideal conditions, you’ll just keep on waiting forever.

Here’s a better idea. Contact ERP implementation partners and find out how long it would take them to complete an implementation for you, along with how much it would cost. Then, compare this investment to the amount you are losing each year to inefficiency, late fees, lost opportunities, and so on. You will get a clear picture of how urgent your need is, how large a return on investment to expect from the ERP platform over the years, and how long it will take to recoup the cost of implementation.

While some well-known ERP solutions take years to implement and cost millions or tens of millions of dollars, Microsoft Dynamics AX and the cloud-based Microsoft Dynamics 365 for Operations deploy more quickly for a fraction of the cost. In a recent study on ERP implementations in Saudi Arabia (Parveen & Maimani, 2014), Microsoft ERP solutions required the lowest levels of investment and resulted in the least operational disruption time during implementation. The authors also observed that Microsoft Dynamics was highly customizable, flexible, user-friendly, and open to integration. These characteristics make Microsoft Dynamics ERP solutions highly attractive for companies that want to improve efficiency without spending millions of dollars.

Arguably the most important factors in reducing implementation time and remaining within budget are the industry-specific experience and technical competence of your ERP implementation partner. As a Microsoft Dynamics partner in Dubai, TechVista Systems possesses experience in implementing Microsoft Dynamics technologies on a large scale in many industries in the Middle East. Our client base includes major businesses in the public sector, banking, oil and gas, telecom, education, consumer goods, and other industries in the UAE and beyond. Please contact TechVista Systems to schedule a complimentary consultation and learn more about how we can help you improve efficiency and gain a competitive advantage with Microsoft Dynamics ERP solutions.

References

Parveen, M., & Maimani, K. (2014). A Comparative Study between the Different Sectors Using the ERP Software in Jeddah Region-KSA. Life Sci. J, 11, 40-45.

Source: https://www.techvistasystems.com/blog/it-time-your-business-implement-erp-platform

#enterprise resource planning #ERP #Microsoft Dynamics #Microsoft Dynamics partner #ERP solutions

0 notes

tridentinfotech · 2 years

Text

Why Microsoft Dynamics AX for Mid-Size & Large Organisation

Uncategorized / By Trident Information Systems

Microsoft Dynamics AX 2012 is an ERP system suitable for midsize to large enterprises. The solution has particular strengths in manufacturing and distribution but is also capable of serving buyers across multiple industry verticals. The solution can be installed on-premises or be hosted in the cloud for remote accessibility over the web.

In addition to core accounting, Microsoft Dynamics AX offers functionalities for inventory control, warehouse management, transportation management, demand and supply chain planning, material requirements planning, production management, quality assurance, product lifecycle management, asset management, and business intelligence. Multi-language and multi-currency are the additional features which make MS Dynamics AX a suitable option for companies operating globally.

The solution supports repetitive, make-to-order, make-to-stock, light assembly and engineer-to-order manufacturing process, among others. The industry-specific functionality meets the needs of discrete manufacturers in the high-tech, electronics, metals, industrial machinery, aerospace, consumer products, and medical devices industries.

Post navigation

#LS Retail Partners in Saudi Arabia #microsoft dynamics 365 partner in Saudi Arabia #microsoft erp partner in Saudi Arabia #LS Central Partner in Saudi Arabia #microsoft dynamics partner in Saudi Arabia #LS Central Implementation Partner in Dubai #microsoft dynamics implementation partners in Saudi Arabia #microsoft D365 F&O implementation partners in Saudi Arabia

0 notes

tridentinfotech · 2 years

Text

0 notes

tridentinfotech · 2 years

Text

Food and Beverage Manufacturing Current Challenges and Trends Can You Expect in 2023

Food Manufacturing ERP / By Trident Information Systems

Are you overwhelmed by the rapid changes in the food and beverage industry? Just like you, many other manufacturers are deeply impacted by the sudden customer changes, bans, technological advancements, and health concerns in the market. The changes have caught on at a faster pace for a couple of years due to environmental and social changes. With the emergence of veganism, manufacturers now have to lay extra emphasis to produce separate non-animal-based products. Plastic ban around the world has also muscled manufacturers to practice eco-friendly measures. The key measure any food and beverage manufacturer can take today is to deploy a suitable Food and Beverage ERP into the business.

Working with different systems to run manufacturing operations can always add to your complexities. During these unpredictable times, it is always smartest to pick a Cloud-based Food and Manufacturing Software Solution that stores and manages your data on a single server. One of the most renowned examples these days is Microsoft Dynamics 365. ERP for the Food and Beverages Industry is hosted on Microsoft Azure Cloud, which ensures bank-level data security and a team of experts working on its development 24/7.

The food and beverage industry are seeing various challenges these days, and in this blog, we will discuss the prominent challenges and the most possible trends you can expect next year.

Current Challenges in Food and Beverage Industry

Plastic Ban Reinforcement

Food and beverage manufacturers are now looking for the best conductive practices to complement the environment. To ensure sustainable growth, producers must implement eco-friendly practices right from the start to the end of the manufacturing process. You can even implement D365 Food and Beverage ERP that helps streamline every step of production.

Strict Regulations on Waste Management

Most food and beverage producers adhere to the laws. However, the constantly changing laws on surplus production, waste management, food quality, waste disposal, and so on cause more challenges for them. To overcome this challenge, manufacturers must focus on improving their overall business operating policies.

The e-Commerce Trend

No manufacturer can escape eCommerce these days. Customers around the world have witnessed the comfort of technology, the ease of getting what they want fast, without having to visit the store. This has opened doors to new opportunities for many businesses, but traditional manufacturers are still somehow struggling with the change. It’s high time they started promoting their services online.

Rise in Non-Animal Product Demands

With the rise in veganism, the demand for meat and animal-based products has seen a significant decline. Manufacturers are too transitioning to adopt these latest trends in the market. Many of them have already started vegan food and beverage production to maintain their goodwill. However, many are still on their way.

Trends You Can Expect to Witness in 2023 and How You Can Cope with Them

The major trend change you can see in 2023 is the technological advancements in manufacturing plants. Only the brands that implement Food and Beverage ERP will thrive in the market, the rest may barely survive. Given below is the list of upcoming trends:

Optimized Supply Chain with Food and Beverage ERP

There will be massive competition among the food and beverage producers hence optimizing the supply chain to turn the business more agile, resilient, robust, and advanced will become a necessity rather than a choice. You can look for agile Food and Beverage ERP Solutions in the market. Make sure your technology handles your business and customers together with the least/ no complexities. Choose your Food Manufacturing Production Software Wisely.

Use of Advanced Technologies

As mentioned above, the latest technologies like AI and ML will be in trend next year. They are excellent at cutting unnecessary costs, reducing human errors, reducing time, enhancing services, etc. These technologies will not only provide a competitive edge to the users but also leave them enough time to strategize innovative ideas for the business.

Product Transparency to the Customer

Gone are the days when customers didn’t mind you not being transparent with them. Today, they demand transparency on how humane and sustainable your production process is, and this is most likely to become one of the most important aspects for manufacturers in 2023. Using a Food and Beverage ERP like Dynamics 365 for Food Manufacturing can ensure your customers are informed about the ingredients and processes you use in your plant. You do not need separate software as everything is done on the same platform.

Waste Cutting

With the advanced technology in hand, manufacturers will focus on cutting waste like unnecessary costs, food waste, production surplus, and so on. With technology incorporating Business Intelligence technology like Microsoft Power BI, you can easily predict customer demand which significantly aids waste-cutting measures. It is recommended to implement Food and Beverage ERP that incorporates features promoting waste cutting.

Veganism

For better health, fitness, and preventing animal cruelty, many people are shifting to veganism every year, and the same trend can be seen in 2023. Manufacturers need to add vegetable-based products to get into the vegan market.

Processed food items do not have a long shelf life, they need to be sold off before getting perished. Due to sudden customer changes, food items go wasted. With a Food and Beverage ERP like Microsoft ERP for Food Manufacturing, producers can forecast demands, be transparent with customers, understand changing market dynamics beforehand, and a lot more. If you wish to implement ERP for Food Industry, Microsoft Dynamics 365 would be the most suitable. Contact Trident Information Systems, one of the top Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner for further information.

Post navigation

http://tridentinfo.ae/food-and-beverage-manufacturing-current-challenges-and-trends-can-you-expect-in-2023/

0 notes

tridentinfotech · 2 years

Text

It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations

Uncategorized / By Trident Information Systems

Today, almost all businesses leverage technology to surpass one another. When technology comes with exceptional benefits, it makes the competition harder. Hence, the one with the latest technology is most likely to win. As Microsoft mainstream support for 2012 ended in October 2021, businesses must Upgrade AX to D365. Nevertheless, this is not the only reason to upgrade.

In the era where the cloud rules, businesses running on on-premises technology will fall behind. In addition, Microsoft has stopped its AX 2012 upgrades, which means your services will become more and more irrelevant with time.

Some major drawbacks businesses already witness include:

Microsoft Dynamics AX is not a good choice for small-scale businesses. It majorly supports midsize to large-scale businesses.

Even Though this solution is very flexible and can be customized according to certain market needs, the dependency on ISV and partner channels can heavily cut your ROI.

You cannot get enough Cloud ERP and SaaS options if you run this software on-premises.

Upgrade AX to D365 to Get Exceptional Services

Given below are the top outstanding services you will get after D365 Migration:

Web-and-cloud Based Solutions

One of the major factors promoting AX to D365 Upgrade is its infrastructure. On one side, D365 AX is an on-premises version, which means the business will have to host it on a privately owned server. And on the other hand, Dynamics 365 for Finance and Operations is a cloud-based solution that runs by and on Microsoft Azure. The fact that cloud-based solutions are entitled to more advanced, agile, and flexible solutions makes the difference. Your business needs to become agile and flexible with suitable tools to thrive in this ever-changing market.

1 note · View note

tridentinfotech · 2 years

Text

5 Magical Tricks to Keep Your Restaurant Staff Happy

Restaurant Management ERP / By Trident Information Systems

High worker turnover is one of the main problems faced by the hospitality sector right now. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average quality of service, a high staff turnover rate increases the expenses associated with finding, employing, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, and inappropriate Restaurant Management System. It is also true that many business owners in the sector might be doing more to retain talent.

Here are five suggestions to assist you keep your restaurant’s personnel motivated to work there.

Build Team Spirit

In a restaurant, cooperation is essential to maintain efficient services. When there is disunity within the team, blunders, bottlenecks, and blame-games can happen rapidly. The outcome? Customers become annoyed, the service worsens, and staff members depart for settings with a more laid-back, upbeat vibe. Focus on encouraging teamwork within your organization to stop this disastrous, though extremely often, chain of events. You may, for instance:

Set up a day each year for team-building events, which will assist staff members get to know one another better and foster good connections. Also, with a Restaurant Management System like LS Retail ERP, you can bring employees together on a common platform i.e., Teams.

Show that everyone works hard in your restaurant by having supervisors consistently do various tasks, such as cleaning tables and making beverages. A fair job distribution enhances workplace relationships, and a manager who has firsthand knowledge of what each duty entails will treat employees more fairly.

Celebrate achievements. When one of your workers celebrates a birthday, graduates, receives a promotion, or marks a work anniversary, plans a trip for the entire team, or at least, has a cake and some refreshments delivered and set out for an hour to relax together. Celebrating occasions as a group demonstrates your concern for your employees, raises morale, and strengthens your bonds.

Reinforce Employees with Restaurant Management System

If you believe that not upgrading obsolete equipment would save you money, you are gravely incorrect. Upgrade to a unified Restaurant Management System as nothing is more annoying than the pressure to do a task quickly and to a high standard while using broken instruments. An antiquated Point of Sale System that gets stuck or creates tickets slowly may reduce table turns while also irritating customers who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Make an investment in the newest technology like Restaurant Management System, and constantly check with your staff to see if any of the tools they are using, both in the back and in the front of the house, are insufficient or outdated. Remember this: Consider the technology you put in to help your personnel as an investment in enhancing customer service, such as a Mobile Point of Sale that swiftly accepts orders at the table.

Appreciate Your Employees for a Well-done Job

Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement saw 59% less turnover, according to a recent study from an organization that has earned the Great Place to Work certification. Positive reinforcement makes employees happier, more motivated, and more willing to put in extra effort. Many workers genuinely believe that having a sense of value at work is more essential than having money! There are several methods to express your appreciation to your staff:

Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. You must implement a Hospitality ERP Software to ease their work and bring out the best in each of them.

Constantly Train Them to Match Current Market Needs

A clear understanding of what is expected of them, and a feeling of purpose may be given to your personnel through thorough training. In addition to everything they require to effectively service your clients, be sure to instruct new employees on your company’s values, regulations, and policies. There should be no end to training. Even while the onboarding process is crucial, you shouldn’t let your workers’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Use a Restaurant Management System like LS Retail Software Solution as it is easy to learn and your workers are most probably familiar with the interface.

Provide a Channel for Official Communication

Unclear communication and misunderstandings may swiftly undermine business relationships and spoil the environment in the company. Why is it that he always receives all the overtime? “Wait, I requested a vacation two weeks in advance and was denied; how come she was granted time off when she only requested it yesterday? By putting in place tools that make it possible for employees and management to communicate clearly and openly, you can reduce the likelihood of grudges and claims of preferential treatment. Our Unified Restaurant Management System, LS Central, has a staff management feature that may help you simplify staff scheduling and provide you with an Employee Portal for direct contact.

When your employees are satisfied, they work more, stay longer in the job, and take fewer sick days. Additionally, if your team enjoys coming to work for you, you’ll spend less on recruiting and training new hires and be able to provide consistently excellent service across all of your locations. If you need assistance identifying the appropriate technology to raise the standard of work in your restaurant company, get in touch with us. We are LS Central Diamond Partner and Microsoft Dynamics 365 Gold Partner.

0 notes

tridentinfotech · 2 years

Text

Shed Unpredictability, Labor Shortages, and Equipment Unpredictability with SCM software!

Supplychain management ERP / By Trident Information Systems

Machinery and equipment rental, leasing, and service-focused businesses look for every challenging opportunity in their way. Everyone applies different strategies to stay ahead in the competition. Successful businesses emphasize majorly Supply Chain Management Software which provides all the necessities to run a business on a single platform.

Due to the global changes in the past few years, the supply chain has been disrupted for various businesses. Mckinsey’s Tom Barton recently moderated a discussion panel on how to overcome supply chain disruptions at the 84th Inland Transport Committee roundtable. There it was discussed that despite consistent recovery efforts, we have still not managed to achieve pre-pandemic growth and sustainable development.

There are three major challenges that the global supply chain is currently facing: Equipment unavailability, labor shortages, and global bottlenecks. Furthermore, persistent unpredictability is another reason why supply chains are failing.

It is important to choose the right Supply Chain Management Software for:

Providing the planning departments with a complete vision of trucks throughout the depots.

Enabling planners to schedule transport and transfer work orders using the same window.

Robust third-party shippers and carriers’ collaboration.

Route optimization by connecting planners with drivers.

Real-time coordination and optimization with logistics.

Updating customers about delivery issues or delays.

Agility for complicated routing, partial shipments, and multi-channel orders.

Manage complex freight and transport costs in a single process.

In this erratic environment, the technology you use plays a major role in the flow of your supply chain. Supply Chain Management Software like Microsoft Dynamics 365 Finance and Operations has helped streamline the supply chains of businesses in different verticals throughout this rough period and continues to do the same.

How does D365 Supply Chain Management Software Help in Maintaining a Healthy Supply Chain Flow?

Microsoft Dynamics 365 Finance and Supply Chain is an all-in-one Supply Chain ERP System evolved to manage trade, manufacturing, and complete supply chain processes. It competently collects and uses the data available to provide significant insights on upcoming opportunities and threats. What else does it provide?

Everything in One Space

Microsoft ERP for Supply Chain Management provides every functionality a retailer, manufacturer, or distributor needs on a single platform. This may include a complete range of tasks such as data management, inventory, planning, warehousing and transportation, procurement and sales, and integrated product management on the same platform. This Supply Chain Management Software allows detailed management and complete control based on reliable and complete operational information.

Input Chain Control

Many products may come from distant locations while engaging in long traveling hours. They may reach you via trucks, ships, planes, etc. and each of them may potentially delay the process. Earlier it was impossible to control every stage. However, today you can access data on your cargo processed by delivery, insurance, and services in electronic forms.

Dynamics 365 Finance and Supply Chain allows you to register agreed routes and gain information about the product’s location at each stage. This way, you can correctly calculate the accurate date of its arrival at your warehouse, thus ensuring timely shipment to the customer.

Control Additional Costs

After adding delivery, processing at intermediate points, and insurance, imported goods cost 40% or even higher than the selling price of the supplier. D365 Supply Chain Management Software allows control of additional costs at every step of the complete supply chain to your warehouse with accurate costing of goods.

Every line in each order, regardless of complete or individual delivery, disparities in routes, or calculation methods will be calculated according to rules of cost allocations. Even if there is an unexpected occurring cost in between the process, it will reflect in your current route ensuring accurate calculations.

Reduce Costs with Power Platforms

Another development in current digital technology is the ability to develop small solutions or chatbots, combine software products, and produce interactive reports at a far lower cost of development and maintenance. And corporate customers have access to all of this with little to no participation from professional developers.

There are also specialized, pre-packaged boxed solutions for particular processes that link to Dynamics family products. Is there an added task in your industry that needs to be automated? You can find solutions in the AppSource Affiliate Store. You will probably be able to identify several proposals that have already been created and are suitable for usage with your system.

If you are looking for D365 Supply Chain ERP Implementation, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

http://tridentinfo.ae/shed-unpredictability-labor-shortages-and-equipment-unpredictability-with-scm-software/

0 notes

tridentinfotech · 2 years

Text

Customer Story : CRANE Worldwide Logistics centralised their sales platform with Microsoft Dynamics 365

Microsoft Dynamics CRM / By Trident Information Systems

As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have the tools to drive more meaningful engagements with customers, convert opportunities faster, and create more revenue.

Just by getting the team using the platform, we’ve seen an uplift in activity in all areas. We’ve had record growth since implementing Microsoft Relationship Sales—the last quarter was excellent for us.

John Jergens: Vice President of Global Sales

Crane Worldwide Logistics

A global sales team

From a startup created in the risky business climate of the 2008 recession, Crane Worldwide Logistics has become a major player in the global transport and logistics industry, on track to hit USD1 billion in revenue in 2019. Created by former Eagle Global Logistics executives and headquartered in Houston, Texas, Crane Worldwide aims to provide customers with full transparency into its supply chains by coupling talented people with game-changing technology.

But with salespeople spread across the globe, Crane Worldwide found itself with a visibility problem.

“We weren’t all working on a common platform, so we were lacking in visibility,” says John Jergens, Vice President of Global Sales at Crane Worldwide. “We knew we had a vast sales pipeline out there, but there wasn’t much data available on it—so we couldn’t see how robust it was.”

From data silos to connected visibility

A key part of the Crane Worldwide ethos is providing customers with meaningful interactions—and that relies on having a customer relationship management (CRM) solution that salespeople can use to build and maintain relationships and convert opportunities more effectively. But, with a seven-year-old siloed CRM system that it had simply outgrown, the company lacked the tools its salespeople needed. “The previous system never had very good adoption,” Jergens adds. “It just wasn’t very functional.” So, the team went looking for a platform that could replace it.

With implementation support from Microsoft Partner Network member PowerObjects, Crane Worldwide deployed the Microsoft Relationship Sales solution, a powerful combination of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator, to support personalized, meaningful customer engagements. The team was already using LinkedIn Sales Navigator and Microsoft Office 365, so Dynamics 365 for Sales was the ideal addition to the Crane Worldwide ecosystem.

“We saw how Microsoft Relationship Sales could help us focus on being easy to work with from a customer’s perspective,” explains Jergens. “So this whole deployment was part and parcel of becoming easier to do business with.” Now, just six months into deployment, Crane Worldwide has 300 Microsoft Relationship Sales users in its ranks, including 150 direct sellers along with employees from its marketing and account management teams.

New processes, simpler sales

Using the Microsoft Relationship Sales solution, Crane Worldwide salespeople have already changed the way they work. And they’re reaping the benefits of the visibility they’ve gained into the sales pipeline.

“Once we rolled out Microsoft Relationship Sales, the overwhelming response was that it’s really easy to use, and it doesn’t take much time,” says Jergens. “We created a very simple weekly routine where our sellers spend about 30 minutes adding new data into Dynamics 365 for Sales. That’s just six minutes a day to keep everything up to date.”

With faster processes freeing up more time for the sales team, sellers can focus their energy where it matters most—building the customer relationships that turn into revenue. And, at the end of each week, management can analyze activity through a global dashboard, which combines CRM and customer interaction data into detailed executive reports that show how salespeople are turning relationships into revenue.

“With Microsoft Relationship Sales, we can generate KPIs that tell us what a healthy pipeline should look like. We look at the number of prospects and targets, how long the sales cycle takes, and the time from when we close an account to the time it generates revenue,” explains Jergens. “And if the pipeline isn’t where it should be, we can support the sellers with the resources that they need—it’s more productive all around.”

A centralized sales platform

Because Microsoft Relationship Sales brings together so many sales capabilities, Crane Worldwide sellers have everything they need to do their jobs in one place. Previously, they had to manage a relationship from scoping to sale across disconnected tools and platforms, far from an efficient process.

“It’s difficult to put a number on what it’s like to manage 30 or 40 customers with an email folder and a spreadsheet,” says Jergens. “Now, once the salesperson finds a prospect using LinkedIn Sales Navigator, they use Dynamics 365 for Sales to easily track those conversations. Instead of creating and referencing a lot of notes, they can quickly link activities and discussions through Microsoft Relationship Sales.”

With LinkedIn Sales Navigator and Dynamics 365 for Sales together, salespeople can start building the context they need to deliver a meaningful interaction before the first contact even occurs. Insight into potential prospects’ roles, connections, and priorities through LinkedIn Sales Navigator is fed straight into Dynamics 365 for Sales—increasing conversion chances from the very start. “It’s had a direct impact on the time it takes to develop customer relationships, because we have true visibility into those opportunities now,” explains Jergens.

A built-in assistant also sends prompts to help sellers accelerate the sales cycle, reminding them to contact a lead that might go cold or nudge an opportunity as it approaches its estimated close date.

A roadmap for integration

In businesses the world over, sales and marketing teams struggle to communicate and collaborate effectively. As the sales team adapts to Microsoft Relationship Sales, Crane Worldwide is already adopting more of the solution’s capabilities to help sales and marketing stay on the same path.

“The marketing teams are able to work in tandem with the sales team to help them understand how marketing activities can help nurture their prospects,” says Jergens. “They’re really starting to get up and running, using Microsoft Relationship Sales to communicate with the customer base and help convert contacts into leads and then into opportunities.”

0 notes

tridentinfotech · 2 years

Text

Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / By Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did.

How did Sézane’s Pop-up Store Become a Hit?

They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses.

They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store.

Pop-ups for eCommerce Stores and Future Eco-conscious Shops

Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product.

Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept

How to Use Pop-ups to Enhance Sales?

At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups:

Boost Marketing and Brand Awareness

In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions.

Finding New Partnerships

Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways.

This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals.

Offer Innovative Customer Experience

Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes.

Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece.

Test New Locations Using Software for Retail Shop

Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000.

Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions.

LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

#microsoft dynamics gold partners list #microsoft D365 F&O implementation partners in UAE #dynamics microsoft partner #microsoft D365 F&O implementation partners in Kuwait #microsoft d365 implementation partners in Saudi Arabia #dynamics 365 business central partner in Saudi Arabia #dynamics 365 business central partner in Oman #d365 implementation partners in Nigeria #microsoft dynamics 365 gold partner in Dubai #microsoft dynamics 365 gold partner in Kuwait #microsoft dynamics 365 business central partners in UAE

0 notes