#microsoft dynamics 365 business central partners in Qatar

[tridentinfotech]

Shed Unpredictability, Labor Shortages, and Equipment Unpredictability with SCM software!

Supplychain management ERP / By Trident Information Systems

Machinery and equipment rental, leasing, and service-focused businesses look for every challenging opportunity in their way. Everyone applies different strategies to stay ahead in the competition. Successful businesses emphasize majorly Supply Chain Management Software which provides all the necessities to run a business on a single platform.  

Due to the global changes in the past few years, the supply chain has been disrupted for various businesses. Mckinsey’s Tom Barton recently moderated a discussion panel on how to overcome supply chain disruptions at the 84th Inland Transport Committee roundtable. There it was discussed that despite consistent recovery efforts, we have still not managed to achieve pre-pandemic growth and sustainable development.  

There are three major challenges that the global supply chain is currently facing: Equipment unavailability, labor shortages, and global bottlenecks. Furthermore, persistent unpredictability is another reason why supply chains are failing.  

It is important to choose the right Supply Chain Management Software for:  

Providing the planning departments with a complete vision of trucks throughout the depots.  

Enabling planners to schedule transport and transfer work orders using the same window.  

Robust third-party shippers and carriers’ collaboration.  

Route optimization by connecting planners with drivers.  

Real-time coordination and optimization with logistics.  

Updating customers about delivery issues or delays.  

Agility for complicated routing, partial shipments, and multi-channel orders.  

Manage complex freight and transport costs in a single process. 

In this erratic environment, the technology you use plays a major role in the flow of your supply chain. Supply Chain Management Software like Microsoft Dynamics 365 Finance and Operations has helped streamline the supply chains of businesses in different verticals throughout this rough period and continues to do the same. 

How does D365 Supply Chain Management Software Help in Maintaining a Healthy Supply Chain Flow? 

Microsoft Dynamics 365 Finance and Supply Chain is an all-in-one Supply Chain ERP System evolved to manage trade, manufacturing, and complete supply chain processes. It competently collects and uses the data available to provide significant insights on upcoming opportunities and threats. What else does it provide? 

Everything in One Space 

Microsoft ERP for Supply Chain Management provides every functionality a retailer, manufacturer, or distributor needs on a single platform. This may include a complete range of tasks such as data management, inventory, planning, warehousing and transportation, procurement and sales, and integrated product management on the same platform. This Supply Chain Management Software allows detailed management and complete control based on reliable and complete operational information.  

Input Chain Control  

Many products may come from distant locations while engaging in long traveling hours. They may reach you via trucks, ships, planes, etc. and each of them may potentially delay the process. Earlier it was impossible to control every stage. However, today you can access data on your cargo processed by delivery, insurance, and services in electronic forms.  

Dynamics 365 Finance and Supply Chain allows you to register agreed routes and gain information about the product’s location at each stage. This way, you can correctly calculate the accurate date of its arrival at your warehouse, thus ensuring timely shipment to the customer.  

Control Additional Costs  

 After adding delivery, processing at intermediate points, and insurance, imported goods cost 40% or even higher than the selling price of the supplier. D365 Supply Chain Management Software allows control of additional costs at every step of the complete supply chain to your warehouse with accurate costing of goods.  

Every line in each order, regardless of complete or individual delivery, disparities in routes, or calculation methods will be calculated according to rules of cost allocations. Even if there is an unexpected occurring cost in between the process, it will reflect in your current route ensuring accurate calculations. 

Reduce Costs with Power Platforms  

Another development in current digital technology is the ability to develop small solutions or chatbots, combine software products, and produce interactive reports at a far lower cost of development and maintenance. And corporate customers have access to all of this with little to no participation from professional developers. 

There are also specialized, pre-packaged boxed solutions for particular processes that link to Dynamics family products. Is there an added task in your industry that needs to be automated? You can find solutions in the AppSource Affiliate Store. You will probably be able to identify several proposals that have already been created and are suitable for usage with your system. 

If you are looking for D365 Supply Chain ERP Implementation, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.  

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[tridentinfotech]

How Does IoT Help Your Retail Business with More Advanced Customer Service? 

Smart Retail IoT / By Trident Information Systems

Today’s digital transformation has given the Internet of Things a fair playground to establish itself among businesses. IoT has entered our homes and offices, which is why we expect exceptional comfort from the technology. From fast details to instant customer services, it has conquered it all. Due to all these conveniences, customers are becoming less patient and hence their demand changes rapidly. Be it retail, manufacturing, or IT services, IoT is used everywhere. Especially in retail, successful retailers are more inclined to Smart Retail IoT. They allow their customers to view the availability of products in advance, so they don’t waste their time over something that’s not even available. 

To keep it even simpler, a few years ago, let’s say your microwave faced issues. You would call the executive of that brand, get in the customer service line, and wait for your turn. Then you will go ahead describing your issues and he may even transfer your call to another executive. You will end up explaining everything to him all over again. He will tell you ways you can fix it yourself, if you fail, they will send a technician. Would you still do it even today? Probably not. Of course, it will be one of the options, but you can straightaway talk to a bot who has the fix for your issue fed into its system.  

It can send you a link to a blog to help yourself or send you common FAQs. It will even assign a technician for your job if you want. That’s how IoT is.   

How Smart Retail IoT Helps Coping with Changing Customer Demands? 

IoT in Retail Industry is a reliable source if you wish to gain meaningful customer insights into your customers, especially when a specific demand of theirs does not last long. This is how Smart Retail IoT changes the game:  

Data-Driven Customer Insights 

The user can analyze Smart Retail IoT data to get a better understanding of their customers, products, and marketing strategies. They can figure out what improvement a product needs, along with its potential problems. Based on the insights received from Retail IoT Solutions, companies can personalize their approach such as recommending a complimentary service or product, especially for current customers. They can also offer special incentives for potential customers.  

Combining IoT Data  

By combining IoT in Supermarket data with other, preferably digital sources, marketers can get maximum advantage. For instance, a runner’s behavior as tracked in his fitness tracker may be combined with his shoe purchase history may give useful insights into when he may need a pair of new shoes. They can then personalize offers for him and send him notifications via text or email.  

Connecting with Customers Using Devices  

Various Smart Retail IoT devices provide a feature to directly interact with the customer. Such features are embedded to get recommendations to improve the product or services. Customers can also suggest what upgrade they would prefer. Marketers can get these insights by connecting data from IoT Application in Retail to a marketing system to blend it with other data as well and apply certain regulations from the archives of approved content.  

Use IoT to Boost Your Reach  

Businesses can easily use Smart Retail IoT to boost reach and enhance communication via different channels. It assists in revealing customer needs and interests. This can only happen if this IoT for Retail Industry data is confined to other customer data in a single unified database. They can then leverage it in some marketing approach such as emails or social media campaigns.  

How To Create Value for Your Customers? 

Just like any other technology, Smart Retail IoT too has some challenges in customer data management. However, if the businesses can unlock the insights found in the data can tap into new opportunities for understanding and interacting with customers. It makes it worth it to put extra effort into decoding Retail IoT Solutions data and formatting it for the marketers to use.   

So, how to create value for your customers? You must adjust to the world of IoT. It may include planning how to manage a high volume of streaming data, even extraction, performing parsing, saving data in readable formats, and integrating it with other marketing systems for analysis and implementation.  

If you want to integrate Smart Retail IoT with your existing system, you must look for a trusted service provider. Trident Information Systems integrates your IoT Solutions with your existing system so you can leverage its features and maximize your output. We specialize in IoT solutions such as Vision Intelligence System (a machine vision system for accurate quality inspection while manufacturing). asset management with RFID (radio frequency identification), Industry 4.0 – traceability solutions, parameter monitoring, web and mobile app development, In AI (Artificial Intelligence) – smart chatbot solution for reporting and analytics, NLP (Natural Language Processing), sentiment analysis, ML solutions etc. Contact us for further information. 

[tridentinfotech]

Food and Beverage Manufacturing Current Challenges and Trends Can You Expect in 2023

Food Manufacturing ERP / By Trident Information Systems

Are you overwhelmed by the rapid changes in the food and beverage industry? Just like you, many other manufacturers are deeply impacted by the sudden customer changes, bans, technological advancements, and health concerns in the market. The changes have caught on at a faster pace for a couple of years due to environmental and social changes. With the emergence of veganism, manufacturers now have to lay extra emphasis to produce separate non-animal-based products. Plastic ban around the world has also muscled manufacturers to practice eco-friendly measures. The key measure any food and beverage manufacturer can take today is to deploy a suitable Food and Beverage ERP into the business.   

Working with different systems to run manufacturing operations can always add to your complexities. During these unpredictable times, it is always smartest to pick a Cloud-based Food and Manufacturing Software Solution that stores and manages your data on a single server. One of the most renowned examples these days is Microsoft Dynamics 365. ERP for the Food and Beverages Industry is hosted on Microsoft Azure Cloud, which ensures bank-level data security and a team of experts working on its development 24/7.  

The food and beverage industry are seeing various challenges these days, and in this blog, we will discuss the prominent challenges and the most possible trends you can expect next year.  

Current Challenges in Food and Beverage Industry  

Plastic Ban Reinforcement 

Food and beverage manufacturers are now looking for the best conductive practices to complement the environment. To ensure sustainable growth, producers must implement eco-friendly practices right from the start to the end of the manufacturing process. You can even implement D365 Food and Beverage ERP that helps streamline every step of production.  

Strict Regulations on Waste Management  

Most food and beverage producers adhere to the laws. However, the constantly changing laws on surplus production, waste management, food quality, waste disposal, and so on cause more challenges for them. To overcome this challenge, manufacturers must focus on improving their overall business operating policies.  

The e-Commerce Trend 

No manufacturer can escape eCommerce these days. Customers around the world have witnessed the comfort of technology, the ease of getting what they want fast, without having to visit the store. This has opened doors to new opportunities for many businesses, but traditional manufacturers are still somehow struggling with the change. It’s high time they started promoting their services online.  

Rise in Non-Animal Product Demands  

With the rise in veganism, the demand for meat and animal-based products has seen a significant decline. Manufacturers are too transitioning to adopt these latest trends in the market. Many of them have already started vegan food and beverage production to maintain their goodwill. However, many are still on their way.  

Trends You Can Expect to Witness in 2023 and How You Can Cope with Them 

The major trend change you can see in 2023 is the technological advancements in manufacturing plants. Only the brands that implement Food and Beverage ERP will thrive in the market, the rest may barely survive. Given below is the list of upcoming trends:  

Optimized Supply Chain with Food and Beverage ERP 

There will be massive competition among the food and beverage producers hence optimizing the supply chain to turn the business more agile, resilient, robust, and advanced will become a necessity rather than a choice. You can look for agile Food and Beverage ERP Solutions in the market. Make sure your technology handles your business and customers together with the least/ no complexities. Choose your Food Manufacturing Production Software Wisely.  

Use of Advanced Technologies  

As mentioned above, the latest technologies like AI and ML will be in trend next year. They are excellent at cutting unnecessary costs, reducing human errors, reducing time, enhancing services, etc. These technologies will not only provide a competitive edge to the users but also leave them enough time to strategize innovative ideas for the business.  

Product Transparency to the Customer  

Gone are the days when customers didn’t mind you not being transparent with them. Today, they demand transparency on how humane and sustainable your production process is, and this is most likely to become one of the most important aspects for manufacturers in 2023. Using a Food and Beverage ERP like Dynamics 365 for Food Manufacturing can ensure your customers are informed about the ingredients and processes you use in your plant. You do not need separate software as everything is done on the same platform.  

Waste Cutting  

With the advanced technology in hand, manufacturers will focus on cutting waste like unnecessary costs, food waste, production surplus, and so on. With technology incorporating Business Intelligence technology like Microsoft Power BI, you can easily predict customer demand which significantly aids waste-cutting measures. It is recommended to implement Food and Beverage ERP that incorporates features promoting waste cutting. 

Veganism  

For better health, fitness, and preventing animal cruelty, many people are shifting to veganism every year, and the same trend can be seen in 2023. Manufacturers need to add vegetable-based products to get into the vegan market. 

Processed food items do not have a long shelf life, they need to be sold off before getting perished. Due to sudden customer changes, food items go wasted. With a Food and Beverage ERP like Microsoft ERP for Food Manufacturing, producers can forecast demands, be transparent with customers, understand changing market dynamics beforehand, and a lot more. If you wish to implement ERP for Food Industry, Microsoft Dynamics 365 would be the most suitable. Contact Trident Information Systems, one of the top Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner for further information.  

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[tridentinfotech]

Use Business Intelligence and Boost ROI up to 60% in Your Grocery Store!

Business Intelligence / By Trident Information Systems

Grocery stores are facing unpredictability more than ever. With technological advancements, customers too tend to change their preferences faster now. It is time to embrace Business Intelligence Tools driven by Artificial Intelligence. Industry leaders like the Al Dhafra Society use Microsoft BI Tools to identify trends and spot changes in patterns. They modify and innovate strategies based on the insights they receive.  

AI is not limited to large-scale industries but small to mid-size businesses as well. Not just groceries, it helps all retail, hospitality, and manufacturing segments of every size to utilize market and business insights and form more logical strategies. 

Microsoft BI Tools are a must-have for all decision-makers, as AI is an extremely fast-growing technology combined with Machine Learning (ML), Natural Language Processing, and predictive analysis. You can accurately predict market demands and order just the items in your grocery stores. With a deeper understanding of your customers, you can create relevant strategies, deals, and offers for them at the right time. With this technology, you can even segment customers into groups or categories, as per their needs.  

With all this in mind, our team of researchers has found top ways to use Microsoft BI Tools to grow your retail sales.  

Collect the Information that Counts 

From the plethora of data, you have to find the data that counts. If you are still hung up on the traditional methods of collecting and analyzing data on an excel sheet, you will fall way back in the competition. As your business grows, Excel starts becoming even more irrelevant to your business. You can instead use Business Intelligence Platform, such as Microsoft Power BI Dashboards and Reports. 

Microsoft Power BI removes the data storage burden and presents accurate data insights in user-friendly dashboards. You can even view these details in real time and make quicker and more informed decisions.  

Figure Out the Gaps the In the Market Trends  

It is easy to find out popular market trends. You can collect data about them from your sales history and customer feedback. Moreover, there are other sources through which you can find popular trends in the market. However, have you ever thought about hidden trends? Have you ever tried to find out the gaps in the market? But where to start? That’s the beauty of Microsoft BI Tools; even if you have the data scattered, you can still get the most relevant and useful data for your business.  

Moreover, with the combination of natural language processing, and machine learning, AI can sift through the multiple verses of unstructured data including social media to figure out trends before even the customer recognizes them. What else do you need to push back everyone else in the market? 

“Un-Complexify” and Automate with Business Intelligence Tools 

It is a well-known fact that well-considered and targeted labeling, tags, and description. Tags are responsible for enhancing your item’s chances of being discovered on search engines like Bing and Google. However, generating SEO-friendly descriptions for each of your products consumes time and demands high expertise.  

This is where AI-powered product labeling and tagging help. Many grocery retailers are now using computer vision algorithms to find the product’s key attributes and tag them. You can even use these algorithms to generate SEO-friendly titles and spot-on product details to ensure your customers find what they want.  

Help Customers Find What They Want 

Having delivered the wrong items causes the most returns. But the good news is that grocery retailers can also take proactive measures to improve the quality of their services. For instance, they can write the guidelines and product descriptions more clearly. 

With Microsoft BI Tools, retailers can help customers find exactly what they want according to their individual preferences. According to the digital pioneer Asos, customers do not have to browse through thousands of products, instead, they can view the products personally relevant to them. 

Understand the Factors Encouraging Your Customers Purchasing a Product  

Have you ever wondered why buyers abandon their carts? Did they find better deals somewhere else? Or are they taken aback by the unexpected additional costs? Are they really ready to buy your products? Or is the reason something else? A research firm Baymard Institute found about 70% of buyers lead their carts filled. After estimating they found it costs billions of dollars to store. 

With Microsoft Power BI Tools, you can collect masses of data about your customer purchase history, browsing habits, and purchase habits. Find out what is preventing them from placing an order.  

As businesses grow, their data burden increases simultaneously. To manage the masses of data, it is smartest to use Power BI Tools such as Microsoft BI Tools. The best part is that they will never burn a hole in your pocket and are easy to use. If you want to know how powerfully it can impact your grocery store individually, you can contact us. We are Microsoft Dynamics Gold Implementation Partner and LS Central Diamond Partner.  

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[tridentinfotech]

Customer Story : CRANE Worldwide Logistics centralised their sales platform with Microsoft Dynamics 365

Microsoft Dynamics CRM / By Trident Information Systems

As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have the tools to drive more meaningful engagements with customers, convert opportunities faster, and create more revenue.

Just by getting the team using the platform, we’ve seen an uplift in activity in all areas. We’ve had record growth since implementing Microsoft Relationship Sales—the last quarter was excellent for us.

John Jergens: Vice President of Global Sales

Crane Worldwide Logistics

A global sales team

From a startup created in the risky business climate of the 2008 recession, Crane Worldwide Logistics has become a major player in the global transport and logistics industry, on track to hit USD1 billion in revenue in 2019. Created by former Eagle Global Logistics executives and headquartered in Houston, Texas, Crane Worldwide aims to provide customers with full transparency into its supply chains by coupling talented people with game-changing technology.

But with salespeople spread across the globe, Crane Worldwide found itself with a visibility problem.

“We weren’t all working on a common platform, so we were lacking in visibility,” says John Jergens, Vice President of Global Sales at Crane Worldwide. “We knew we had a vast sales pipeline out there, but there wasn’t much data available on it—so we couldn’t see how robust it was.”

From data silos to connected visibility

A key part of the Crane Worldwide ethos is providing customers with meaningful interactions—and that relies on having a customer relationship management (CRM) solution that salespeople can use to build and maintain relationships and convert opportunities more effectively. But, with a seven-year-old siloed CRM system that it had simply outgrown, the company lacked the tools its salespeople needed. “The previous system never had very good adoption,” Jergens adds. “It just wasn’t very functional.” So, the team went looking for a platform that could replace it.

With implementation support from Microsoft Partner Network member PowerObjects, Crane Worldwide deployed the Microsoft Relationship Sales solution, a powerful combination of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator, to support personalized, meaningful customer engagements. The team was already using LinkedIn Sales Navigator and Microsoft Office 365, so Dynamics 365 for Sales was the ideal addition to the Crane Worldwide ecosystem.

“We saw how Microsoft Relationship Sales could help us focus on being easy to work with from a customer’s perspective,” explains Jergens. “So this whole deployment was part and parcel of becoming easier to do business with.” Now, just six months into deployment, Crane Worldwide has 300 Microsoft Relationship Sales users in its ranks, including 150 direct sellers along with employees from its marketing and account management teams.

New processes, simpler sales

Using the Microsoft Relationship Sales solution, Crane Worldwide salespeople have already changed the way they work. And they’re reaping the benefits of the visibility they’ve gained into the sales pipeline.

“Once we rolled out Microsoft Relationship Sales, the overwhelming response was that it’s really easy to use, and it doesn’t take much time,” says Jergens. “We created a very simple weekly routine where our sellers spend about 30 minutes adding new data into Dynamics 365 for Sales. That’s just six minutes a day to keep everything up to date.”

With faster processes freeing up more time for the sales team, sellers can focus their energy where it matters most—building the customer relationships that turn into revenue. And, at the end of each week, management can analyze activity through a global dashboard, which combines CRM and customer interaction data into detailed executive reports that show how salespeople are turning relationships into revenue.

“With Microsoft Relationship Sales, we can generate KPIs that tell us what a healthy pipeline should look like. We look at the number of prospects and targets, how long the sales cycle takes, and the time from when we close an account to the time it generates revenue,” explains Jergens. “And if the pipeline isn’t where it should be, we can support the sellers with the resources that they need—it’s more productive all around.”

A centralized sales platform

Because Microsoft Relationship Sales brings together so many sales capabilities, Crane Worldwide sellers have everything they need to do their jobs in one place. Previously, they had to manage a relationship from scoping to sale across disconnected tools and platforms, far from an efficient process.

“It’s difficult to put a number on what it’s like to manage 30 or 40 customers with an email folder and a spreadsheet,” says Jergens. “Now, once the salesperson finds a prospect using LinkedIn Sales Navigator, they use Dynamics 365 for Sales to easily track those conversations. Instead of creating and referencing a lot of notes, they can quickly link activities and discussions through Microsoft Relationship Sales.”

With LinkedIn Sales Navigator and Dynamics 365 for Sales together, salespeople can start building the context they need to deliver a meaningful interaction before the first contact even occurs. Insight into potential prospects’ roles, connections, and priorities through LinkedIn Sales Navigator is fed straight into Dynamics 365 for Sales—increasing conversion chances from the very start. “It’s had a direct impact on the time it takes to develop customer relationships, because we have true visibility into those opportunities now,” explains Jergens.

A built-in assistant also sends prompts to help sellers accelerate the sales cycle, reminding them to contact a lead that might go cold or nudge an opportunity as it approaches its estimated close date.

A roadmap for integration

In businesses the world over, sales and marketing teams struggle to communicate and collaborate effectively. As the sales team adapts to Microsoft Relationship Sales, Crane Worldwide is already adopting more of the solution’s capabilities to help sales and marketing stay on the same path.

“The marketing teams are able to work in tandem with the sales team to help them understand how marketing activities can help nurture their prospects,” says Jergens. “They’re really starting to get up and running, using Microsoft Relationship Sales to communicate with the customer base and help convert contacts into leads and then into opportunities.”

[tridentinfotech]

How Manufacturing Industry Transformed using Microsoft Dynamics 365

Uncategorized / By Trident Information Systems

The future of manufacturing will be defined by the quality of investments companies are making today

In the not too distant past, efforts in manufacturing to optimize productivity and increase customer satisfaction were viewed as separate endeavors. Today, the convergence of physical and digital trends is disrupting these kinds of assumptions.

Manufacturers today care about integrated digital and physical systems, improved visibility, increased efficiency, additional flexibility, and lower costs. They want to connect equipment and factories, leveraging data from the factory floor to the customer call center to improve every aspect of their operations.

But this is just the beginning. Digitization is fundamentally changing the way manufacturers do business, enabling a customer-centric approach while optimizing operations. Digitally empowered manufacturers engage customers throughout the product lifecycle from design to field service. They sell value-add services to complement the product sales, opening new revenue streams and strengthening their customer relationships. And they are revolutionizing delivery of these differentiated services, using technology like augmented reality to combine the eyes of a technician in the field with the insights of an expert back at headquarters.

Capitalizing on these trends isn’t limited to large, well-resourced manufacturers. Across all kinds of manufacturing operations, the opportunity to digitize and transform your business has never been more accessible.

Imagine your business transformed

The Microsoft vision for supporting digital manufacturing embraces the seismic shifts in the industry today. We’ve created solutions that provide a unified and flexible approach across front office and production floor processes. Our approach enables transformation in six ways:

Optimize supply chain operations through better visibility and collaboration

By collecting, integrating, and visualizing global supply chain data worldwide, manufacturers gain better visibility into their operations from production to sales. For example, one of the world’s largest industrial automation firms found that by automating the collection and analysis of data from remote installations across the petroleum supply chain, they strengthened their competitive advantage with a faster time to market. Improved access to supply chain data is also the basis for better collaboration across production, supply, service, and sales.

Streamline the management of assets, products, and production

With a consolidated view that unifies process oversight and provides real-time insight, manufacturers can institutionalize efficiency gains and use connected devices to monitor and resolve issues remotely. One leading manufacturer of industrial robots enabled 24-hour continuous uptime using this approach. The additional insights into production and customer usage also allow manufacturers to provide value-added services like ongoing monitoring and proactive support.

Engage customers in powerful new ways

To deliver personalized and contextual engagement across any channel, manufacturers must provide customers with more visibility and build trust through fast and convenient responses. This engagement approach is built on a combination of predictive analytics, the ability  to deliver value-added services at scale, and guided or self-directed service that’s relevant to customer needs. With the implementation of a connected platform for sales through service, a leading home technology manufacturer not only solved potential problems remotely before customers ever felt the impact, but provided custom differentiated offerings based on unique customer usage and purchasing history.

Transform service centers into profit centers

Thanks to the ever-decreasing cost of IoT sensors, sophisticated mobile devices, and cloud-based data aggregation, manufacturers can improve service quality and margins by offering remote monitoring and proactive maintenance services that supplement break/fix support. By more intelligently coordinating technicians equipped with mobile and virtual reality tools, companies can leverage existing expertise and minimize costly engagements. A leading tire service and manufacturing company found that by combining customer records, technician availability, and back-end inventory in a single mobile-friendly system, it could provide a seamless user experience as well as improve its service delivery.

understand their business more deeply, from customer usage through supply chain sourcing and production. With IoT-enabled parts, assets, and products, manufacturers can gain the insights needed to innovate. Data from connected products and equipment can empower developers, engineers, and technicians to collaborate. For example, teams can identify overengineered or faulty components and track product usage in the field to improve future designs. When a leading information and communication technology company implemented remote monitoring, they decreased time to production as well as accelerated the cycle of innovation using a data-driven approach.

Empower employees to work more effectively

When a company can provide 360-degree views of customer assets and work order history, technicians are empowered by a better understanding of not only the job in front of them, but of other similar and successful field service engagements. This goes hand in hand with empowering service agents to provide instant feedback, using machine learning to find and follow similar cases for successful troubleshooting, and scheduling a visit or evaluation. A leading auto manufacturer wanted to save money by unifying their siloed customer service and customer engagement while providing employees with better tools to understand customer sentiment. To accomplish this, it implemented a system to connect production and project management with their customer relationship management systems in order to deliver personalized service and recommendations to their customers.

Introducing Microsoft Dynamics 365

For manufacturers, Microsoft Dynamics 365 ends the artificial divide between CRM and ERP systems and supplements necessary capabilities with rich analytics, embedded intelligence, and the convenience people expect from consumer apps on their phone or tablet. Dynamics 365 unites the front office and the back office with a single end-to-end system for managing every aspect of your business, at the pace and scale that’s right for you. Digital transformation isn’t accomplished overnight and leveraging current investments is a key component of any successful approach. With Microsoft, you can optimize across all your processes while laying the foundation for connecting advanced technology in the future.

[tridentinfotech]

How to Transform your Data into Actionable Insight?

Microsoft Dynamics 365 / By Trident Information Systems

Discover a transformative line of business application built using Microsoft big data and advanced analytics. BI is best practices that enable access to and analysis of information to improve and optimize decisions and performance.

Advance Your Analytics Journey

BI (Business Intelligence) and analytics within your company with Trident Data Analytics. Starting out with the right solution from Trident which enables your organization to rapidly accelerate from Reporting to Monitoring.  Trident’s Data Analytics Solutions connects to the applications that you have deployed today, including Microsoft Dynamics 365 for Operations and legacy Dynamics AX 2012.  Insights include historical trending, drill-down reporting, and improved insights into your operational and financial business needs. With Trident Data Insights, there is a single source of the truth for your analytical data.

Offerings

To help clients meet the demands of today and plan for tomorrow, we offer the following services:

Business Strategy and Enterprise Metrics: Enterprise information management strategy and roadmap development, business information health assessments, business case development, platform and tool evaluations, architecture definition and enterprise metrics management

Business Process Application: Event monitoring, BI adoption, organizational deployment and user empowerment

BI Capabilities: BI rationalization and consolidation, data visualization and analytic applications development, BI Center of Excellence, cloud reporting

Analytic Applications: Enterprise analytics services, industry solutions and web analytics

Information Infrastructure: Data modelling, data architecture, data integration Center of Excellence, master data management, metadata management, data quality management, data warehouse performance improvement, design and development, quality assurance and auditing and data governance

Assess Analytics Maturity & Develop Roadmap: Analytics maturity assessment across categories such as Organisation, infrastructure, Data management, Analytics, Governance

Data Exploration & Preparation: Data discovery & mapping exercises. Establishing data governance rules for initial rolls out of BI.

Trident Data Insight Foundation: Deployment and configuration of ADI semantic layer. (ie: Data warehouse, power BI Content packs). Designing and development of initial BI focus for a specific area of your business.

Trident Data Insights Analytics: Specifically targeted predictive and prescriptive insights. Focused on business outcomes

Data Visualisation

Organizations are building huge stack of data but the key to unlock the data is through visualizations like reports, metrics, KPI’s and dashboards. Trident’s  Business Intelligence and Analytics visualization services are giving shape to the data and turning data into metrics which can be tracked at various levels by CXO’s and managers. Trident’s visualization service is tailor-made based on your organization sector which decides the key KPI’s essential for your organization. We are Delivering real-time solutions to organizations which enables them to make informed decisions.

Build End-to-End Framework From Big Data Platform to Solutions

Engineer, Monitor and Maintain

We can help you with the right skills, tools and expertise to turn your business problems into business insights. Our data engineers analyse and integrate all your data (both structured and unstructured ) and try to make it tangible for your business. Our expertise in cloud computing platforms including AWS, Google, Azure, IBM and Oracle enable us quickly build bespoke Big Data platforms that can be up and running within hours, and not days.

Predictive Analysis

With the techniques like data mining, statistical algorithms, modelling, machine learning and artificial intelligence, we identify the likelihood of future outcomes basis the historical and existing data lying in your data warehouse. We help you understand Beyond What Has Already Happened and provided the best assessment of what will happen in the future. We build and deploy predictive modelling directly into your business processes using our multi-faceted predictive analytics capabilities in a single solution.

[tridentinfotech]

Why Business Central – Migrating to Dynamics 365 Business Central

Business Central Implementation / By Trident Information Systems

The launch of BC has posed this question to all the users of Navision as ERP what is the future?  Should they upgrade or stay on the current version?

Upgrading brings up thoughts of cost, pain, business disruption, and maybe even limited reward for all the effort. But it’s still something that one will have to evaluate as currently  NAV solution might be still meeting the needs now, however eventually support for the version will end, there will be more challenges around integrating with other applications and systems as they advance, and one can  fall behind the competition because they’re taking advantage of the latest technology has to offer.

Stability, Performance and Security

Data security is top-of-mind for most IT professionals. The Microsoft Cloud is synonymous with security and stability. With over 3,500 cyber-security professionals on staff, Microsoft is an industry leader when it comes to protecting, detecting, and responding to cyber threats. With so many IT experts in your corner, your IT staff can become more productive without having to worry about managing servers and ever-changing security regulations.

Cost Effective

Essentially, moving to the cloud is a financial shift that reallocates ERP spend from infrastructure, costly servers, and upgrades to licensing fees. In fact, transitioning from Dynamics NAV to Dynamics 365 is the final ‘upgrade’ you’ll ever have to pay for. Once you have implemented Dynamics 365, updates happen frequently, and at no cost, ensuring you’re always on the most recent version.

Integrated Modern Platform

Dynamics 365 Business Central features an intuitive look and feel that will help reduce training and ramp-up time for users because it’s easy to use and similar to other Microsoft solutions. Additionally, Business Central can be accessed anywhere, at any time – giving users the flexibility to work no matter where they are. The deep integration with the Business Central Cloud solution and O365 is the best starting point on your journey to consider the move from NAV to Business Central Cloud creating best work from Home Solution.

Digital Transformation

With Dynamics 365, businesses can easily embrace the benefits of Machine Learning and Artificial Intelligence to become more efficient and reduce manual processes. Machine Learning can help with equipment monitoring, spam filtering, ad targeting, image detection, forecasting, and much more. Microsoft’s Power Platform, made up of Power BI, Flow, and Power Apps, gives you better data that is more accurate and timely to help you make better business decisions.

[iaxdynamics-blog]

IAX Dynamics is one of the main and grateful Distributor of Microsoft Dynamics Partners, Microsoft Dynamics Partner in UAE, Dynamics 365 Business Central Partner, Dynamics GP Partner, Microsoft Dynamics GP Partners, Microsoft dynamics 365 solutions, IT organization established in 2003, having branches in UAE (Dubai and Sharjah), KSA, Bahrain, Kuwait, Qatar, Oman, Pakistan, Afghanistan, Ethiopia, Djibouti, Senegal, Guinea, Tanzania, Uganda, Madagascar, Nigeria, Sudan, Somalia, Lebanon, and Jordon.

 Phone: +971 4 3212258 Address: 1314 – SIT TOWER, Dubai Silicon Oasis, PO Box 121500, Dubai

URL: https://www.iaxdynamics.com/

sales@iaxservices.ae