#legal transcription service company

[legalservices123]

How and When to Utilize Deposition Summaries

Deposition summaries provide an accurate and concise overview of the complete deposition transcription, assisting in attorneys in all stages of the litigation. Read more…

[transcriptioncity]

MT Post-Editing | Machine Translation Post Editing

MT Post-Editing: An Essential Process for Flawless Communication Effective communication is more crucial than ever. Businesses operate across borders, and cultures blend effortlessly. Yet, language barriers can still create significant challenges. Ensuring clear and accurate communication can make or break international relationships. Therefore, many organizations turn to Machine Translation (MT)…

[transcriptionservicephiladelphia]

Embarking on a Career Path: Becoming a Legal Transcriptionist

Legal transcriptionists play a significant role in the legal field, transforming spoken words into accurate written records. Suppose you're intrigued by the intersection of law and language and are considering a career as a legal transcriptionist. In that case, this article provides insights into the skills, qualifications, and educational requirements to embark on this professional journey.

Skills Required

Legal transcription is more than just typing—it's about precision, attention to detail, and a nuanced understanding of legal terminology. Aspiring legal transcriptionists should hone their typing skills to ensure speed and accuracy. The ability to decipher legal jargon and convert it into clear, concise text is a skill that sets excellent legal transcriptionists apart.

Listening skills are paramount. Legal proceedings often involve multiple speakers, and a transcriptionist must be adept at discerning voices, accents, and nuances in tone. The capacity to maintain focus and accuracy during lengthy recordings is a hallmark of a skilled legal transcriptionist.

Qualifications

While no formal qualifications are legally mandated to become a transcriptionist, possessing specific credentials can enhance employability. Many legal transcriptionists have a high school diploma, and some pursue additional certifications to bolster their expertise. A certificate in legal transcription, often offered by vocational schools or online platforms, can provide valuable insights into legal terminology and procedures.

Being well-versed in using transcription software and familiar with the latest technologies in the field is advantageous. Legal transcriptionists often work with specialized software to streamline the transcription process and ensure accuracy.

Educational Requirements

To embark on a career as a legal transcriptionist, individuals typically need a strong foundation in English grammar, punctuation, and spelling. A formal education can provide the linguistic and analytical skills essential for transcription work, even if not mandatory.

Several vocational schools and community colleges offer courses in transcription, covering both general and legal transcription. These courses delve into the nuances of legal language, courtroom procedures, and the ethical considerations relevant to legal transcription.

Additionally, online platforms and professional associations may provide specialized training programs for legal transcription. These programs often equip individuals with the practical skills needed to excel in the field.

Continuing Education

The legal landscape is dynamic, with changes in laws and procedures occurring regularly. Legal transcriptionists benefit from staying informed about these changes, ensuring their transcriptions are accurate and up-to-date. Engaging in continuing education through online courses or workshops is a proactive way to enhance skills and stay ahead of industry trends.

Becoming a legal transcriptionist is a journey that combines linguistic prowess, technical proficiency, and a commitment to accuracy. As the legal field continues to evolve, the role of legal transcriptionists remains integral in preserving and documenting legal proceedings. Whether you're entering the area straight out of high school or if you're considering a career change, the path to becoming a legal transcriptionist is as diverse as the legal cases they transcribe.

[felassan]

[source (Senior Reporter at Kotaku), linked Kotaku article, two, 'FC 24's performance link', three, four, @/N7SeveranceDay (source of the last two images, "Account supporting BioWare employees laid off in 2023."), five, six, Polygon tweet, Polygon article]

"BioWare Continues to Refuse to Pay Severance" statement transcript:

“BioWare Continues to Refuse to Pay Severance On August 23 of this year, BioWare eliminated “approximately 50 roles at BioWare”. Following the layoffs, seven ex-BioWare employees engaged the services of R. Alex Kennedy to represent their interests, stating that the amount of severance offered was insufficient under Alberta common law. Counsel for the employees has attempted to reach a compromise that would avoid requiring lengthy court proceedings, but BioWare’s lawyers refused any offers to negotiate and settle out of court. The basis of Kennedy’s claim is that according to Alberta precedents and under Canadian law, these employees should be receiving approximately 1.7 months of severance per year of service they gave to BioWare. BioWare has now filed a Statement of Defence, which argues that the seven terminated employees are only entitled to two weeks of severance per year spent in service to BioWare, because of a contract provision that Kennedy says is not enforceable. The filing means BioWare will be taking these former employees to court rather than working towards finding an out of court resolution. The developers involved in the suit have expressed their disappointment: - “We are disappointed that BioWare prefers stalling and intimidation tactics to fair dealing with people who have given years, and in some cases decades, of dedication and hard work to the company.” - “We believe they are using intimidation and stalling tactics to try and get us to drop out. A lot of the more junior employees and those with families, who had more monetary pressure on them, could not risk waiting on a court case that may take many months more to resolve, and have already had to drop out.” - “At the time of the layoffs, BioWare offered us professional assistance in finding new employment, and an additional payment, but ONLY on the condition that we signed an agreement saying we cannot talk about any details of the settlement, and that we would completely waive any right to legal action or even to complain in any way about anyone associated with BioWare now or ever in the future. Tactics like that sure make me think that BioWare knows it is in the wrong.” - “Despite what they publicly announced when they laid us off, this process has been anything but empathetic, respectful, and communicative.” The latest BioWare layoffs were the third round so far this year, and many of the developers affected even in earlier rounds are still searching for work, though some have started to find new positions. Regardless of employment status, the members of the current lawsuit state they remain determined to pursue BioWare in court, regardless of their employment status: - “We strongly believe that if Dragon Age: Dreadwolf does not do as well as BioWare or EA wants at launch, there will be more, even larger layoffs. Therefore, regardless of our own well-being, we believe it is important to hold BioWare responsible and get a clear decision on what settlement amount is legal. We’re no longer part of the development team, so the best way we can help our former teammates now is to hold BioWare accountable and ensure that the next group who is laid off are not treated as poorly as we were.” November 7th marks “N7 Day”, which is a fan celebration of BioWare’s Mass Effect games featuring Commander Shepard and the crew of the Normandy. The developers involved in the lawsuit are hoping N7 Day this year will be a reminder to BioWare of the importance of loyalty to your crew, and hope fans can have a little fun and help express their support with memes and images using an #N7SeveranceDay hashtag. The ex-employees involved in the suit are all based in Canada and have an average of 14 years at BioWare.”

[source]

You can express your support using the hashtag #N7SeveranceDay.

Edit: [Part 2/update] [more on the Keywords topic]

[miniwritesworld]

Machine To Human: Transcription & Data Processing

Transcription is a task that is easy on the outside but difficult on the inside. It looks like a very simple and not-so-useful approach for business, but you will be amazed at its benefits.  By definition – transcription is the process of voice-to-text conversion. But there is certainly a lot more to it. It is estimated that a person can speak approximately 150–170 words per minute. Most of us…

[vocisllc]

Provider Enrollment And Credentialing

We at Vocis provide effective and efficient enrollment and credentialing services to our clients. legal medical transcriptionists Louisville We can quickly credential you with the required payers and always ensure our clients receive fair payments from the insurers. Hiring Vocis for your enrollment and credentialing needs allows you to focus on patient care – while we deal with the headaches that come with the credentialing process.

Whether you are opening a new practice, Remote HR staffing services in Louisville  adding a new healthcare provider to your existing practice, contracting with the new health plans, or trying to ensure an existing provider’s ability to be paid, We can help.

Whether you are a Hospital, a multi-specialty group, or a solo practitioner, let our team help you expand your business or start you off on the right foot.

[superchat]

UPDATE: THIS IS NOT AS SCARY AS IT SOUNDS. MULTIPLE SITES HAVE THIS EXACT WORDING AND ITS TO PREVENT BEING SUED

Transcription:

Your Rights and Grant of Rights in the Content

You retain your rights to any Content you submit, post or display on or through the Services. What's yours is yours - you own your Content (and your incorporated audio, photos and videos are considered part of the Content).

By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods now known or later developed (for clarity, these rights include, for example, curating, transforming, and translating). This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations or individuals for the syndication, broadcast, distribution, repost, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by us, or other companies, organizations or individuals, is made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services as the use of the Services by you is hereby agreed as being sufficient compensation for the Content and grant of rights herein.

We have an evolving set of rules for how ecosystem partners can interact with your Content on the Services. These rules exist to enable an open ecosystem with your rights in mind. You understand that we may modify or adapt your Content as it is distributed, syndicated, published, or broadcast by us and our partners and/or make changes to your Content in order to adapt the Content to different media.

You represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for any Content that you submit, post or display on or through the Services. You agree that such Content will not contain material subject to copyright or other proprietary rights, unless you have necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.

[mostlysignssomeportents]

No True Apple User (transcript of a Twitter exchange)

Benedict Evans: Different people prefer different trade-offs. The important thing is to understand that these are mostly trade-offs - and about one and a half billion people like the trade-offs that Apple makes

My reply:

Before Apple offered one-click opt-out from FB tracking in iOS, it could have been argued that Apple users like Facebook's "trade-off." After all, they all signed up for FB and kept using it. But once there was an opt-out for surveillance, >96% of Apple users took it (and FB lost $10B in the first year). 

FB offered a bargain, and Apple helped its users make a counteroffer. That's a common practice in tech, as old as the first third-party drive for an IBM 360.

This practice (“adversarial interoperability“), greatly benefited Apple in the past, e.g., when Apple reverse-engineered MS Office's file-formats for  iWork, reversing losses due to the poor compatibility between Win Offce and Mac Office.

MS would have argued that the legions of users defecting from MacOS for Windows in order to enjoy high-reliabliity interchange between Office docs preferred that trade-off - yes, users liked MacOS, but they liked reliable collaboration more.

iWork revealed this trade-off for the false choice it was: you could use MacOS and you could reliably exchange files with Windows users. 

In other words, you could bargain.

Trade-offs without bargaining don't reveal users' preferences (what they'd like in the best of all worlds). Rather, they tell us about users' tolerance. 

Users would tolerate Windows as a condition for reliable collaboration. They'd prefer MacOS and reliable collaboration.

iOS  users would tolerate Facebook spying on them via their iPhones, but they'd prefer to use Facebook on iOS without being spied upon.

Which explains why FB has gone to such enormous lengths to present take-it-or-leave offers to its users - it knows that the company's preferences are totally disconnected from its customers' preferences.

FB would prefer to spy on you with every hour that god sends, and make this surveillance a precondition for participating in the community, family life, civics, and commerce that lives inside its walled garden.

FB users would like to do all those things...and not be spied upon.

And because it is always technically possible to make tracker-blockers, ad-blockers, alternative clients, etc, the only way FB can win that  contest is to make it illegal for users to get their way.

For example, FB can entice, funnel or coerce its users into primarily interacting with its services via apps. Because apps are encrypted, they can't be lawfully reverse-engineered and altered without risking "anti circumvention" liability.

You can make an ad-blocker for the web because you don't need to bypass a technical protection measure to block web-ads. But do the same thing for apps and you risk a 5-year prison sentence and a $500k fine.

Apple is an enthusiastic proponent of this regime, because  it's the primary means by which the firm prevents third parties from offering rival app stores.

Apple's argument is that having a legal right to decide which software its customers can install allows it to act as its customers' proxy. If Apple can override the choices made by its users, it can prevent them from making bad choices.

Moreover, Apple can bargain with large firms whose take-it-or-leave-it offers would otherwise impose hardship on its users. An individual user who objects to FB spying is out of luck.

But Apple can say to FB, "We have blocked spying, and your only choice is to leave the app store altogether, or suck it up." In other words, Apple can give FB the same take-it-or-leave-it treatment that FB imposes on 3b users, which is a delicious irony.

Hearing FB squeal that Apple is exercising its market power - derived from the fact that billions of people can only be reached by subjecting oneself to the conditions of Apple's walled garden - to harm FB's interests is such a sweet bit of comeuppance.

But the sweetness has a bitter core, because Apple also spies on iOS users, even those who opt out of app-based surveillance, in exactly the same way that FB does, for exactly the same purpose (ad targeting) - and they deceive their users about it.

And, like FB, Apple devotes enormous lobbying efforts and legal resources to increase the legal risk of allowing users to express their preferences (as opposed to just their tolerance) for Apple's trade-offs.

If Apple users preferred to be shut out of  shopping around for app stores, or if they preferred to only get their devices repaired at official, Apple-sanctioned repair depots, or if they preferred to be blocked from using refurb parts, Apple wouldn't have to do anything. It could save millions of dollars in engineering and legal bills.

 But Apple behaves as if it believes its users strongly prefer to have more choice, even if they'll tolerate less choice.

Now, there's a "No true Apple user" rejoinder to this argument: "You knew when you bought an iPhone that it came shackled to Apple's commercial imperatives, which could be enforced through legal action by wielding the DMCA, patent, copyright, CFAA, tortious interference, etc. If you didn't like it, you could have bought an Android device, or no device at all.“ 

But that same argument can (and was) made by FB, to Apple: 

"Those users for whom you blocked our surveillance knew the deal: sign up for FB, get spied on. No one forces anyone to sign up for FB. You can use Mastodon. Or you can just use FB on the web only, and run tracker/ad blockers. They may have preferred surveillance-free socializing, but they tolerated the 'trade-off' of being spied on."

Apple has repeatedly demonstrated that it is an imperfect proxy for its customers' interests. And Apple behaves as if it believes that its users strongly prefer a different trade-off, and takes heroic measures to prevent anyone from doing unto Apple as Apple did unto MS and FB.

Firms are neither intrinsically good, nor are they intrinsically evil. They respond to incentives and constraints. The possibility that users might bargain back against a proposed trade-off makes those proposed trade-offs fairer, on average.

If a firm knows an obnoxious course of action will trigger users taking a step to block, reconfigure, or modify some or all of its products and service, it has to weigh those costs against the expected parochial distributional benefits from imposing bad trade-offs on its users.

Firms that aren't subject to discipline from user defection, modding, etc, are prone to folly - they arrogantly overreach. Users experience harms as a result, and it's only when those harms accumulate to the point where tolerance for the 'trade-off' runs out that the harm ceases.

Preferences are revealed by user conduct, sure - but the extent to which a preference can be revealed is limited by the extent to which it can be technologically expressed.

A world in which there are extensive legal restrictions on users expressing their preferences is a world in which successful trade-offs tell us little about users' preferences.

And a firm that goes to lengths to expand and invoke those legal restrictions tells on itself, revealing its own secret belief that it is imposing a trade-off on its users that the users would gladly jettison... if they could.

ETA: Evans replied:

Sending over two dozen tweets is not good faith engagement in a conversation - rather, this is what in other contexts is called a Gish Gallop.

Meanwhile, it's almost about FB and Windows. This is deflection and whataboutery. I made one very specific point about the trade-offs between security and flexibility on the iPhone. Those trade-offs are real - that is not debatable. The only debate is which to choose.

[Image ID: An Apple 'Privacy. That's iPhone.' ad. The three rear-facing camera lenses have been replaced by the staring, red eye of HAL9000 from 2001: A Space Odyssey.]

(Image: Cryteria, CC BY 3.0, modified)

[darkmaga-retard]

Mark Wauck

Aug 26, 2024

I’ve been looking for something sensible to say about the arrest of Telegram CEO Pavel Durov by Macron in France. I’ve read the arguments that this is all political, directed by the fact that Telegram is one of, perhaps the, most important platforms for getting out reliable information regarding the Anglo-Zionist wars against Russia and Palestine. In other words, Durov is being pressured to submit to censorship demands, under the pretext of cooperating with criminal investigations. I find those arguments persuasive, but I’m hampered by the complexity of some of the issues involved, including matters involving international legal cooperation. This morning commenter Brother Ass provided a link to Robert Barnes discussing the matter—I highly recommend it.

However, I’d like to turn to another legal commentator, Jonathan Turley. Turley did and interview on Fox News, but still hasn’t written about the Telegram matter. Fortunately, Daily Caller has an article that provides a substantial transcript of what Turley has to say, which I’ll quote at length:

Jonathan Turley Slams ‘Global Censors,’ Says Americans Should Be Afraid After Telegram Founder’s Arrest

“So, the authorities say the app was being used for organized crime, drug trafficking, fraud, cyber bullying and promotion of terrorism. Despite all of that, you’re still against his arrest. Why?” Earhardt asked. “I am. People need to realize what’s really going on here. We haven’t seen anything akin to a charging sheet, but it appears that he’s being arrested under these European laws that are designed to force social media companies to engage in censorship,” Turley said. [Turley called the European] … Digital Services Act (DSA) … “one of the greatest threats to free speech that we have today around the world.”

Turley goes on to argue that, as with the previous confrontation with Elon Musk, the US—which lacks the kind of anti-free speech laws that Europe has in the DSA—is using Europe as a proxy to attack free speech and the free flow of information in America.

[beesmygod]

you could look into transcription or scoping for work? it's niche so it's hard to get into but the only real qualification you need to start out is typing fast. DO NOT do those online transcription services they pay fuck all, you need to get in with a real company in real life. legal and healthcare is where the real transcription jobs still are.

im pretty sure these jobs get snapped up fast because theyre very attractive prospects

[legalservices123]

How Deposition Transcripts support Courtroom Proceedings

Accurate, compliant, and timely deposition transcription serves as a valuable source of information and evidence during the trial process. Read more…

[transcriptioncity]

Spanish Legal Translation Services

Spanish Legal Translation Services In recent years, the demand for comprehensive legal translation services has surged. This is especially true for Spanish legal translation. Spanish ranks among the most spoken languages worldwide. It plays a crucial role in international law and commerce. Consequently, the ability to translate legal documents and communications into and from Spanish has become…

[transcriptionservicephiladelphia]

Focus Group Transcription Services: Why Professionals Need Them

Market research is vitally important to your day-to-day business. It allows you to collect valuable information so you can make more informed decisions. But the way you collect that research – and how you can access it – can make a huge difference in the perceived quality of the research. Focus group transcription services help improve the quality of your data in a couple of key ways.

Let’s explore how.

Convert Audio and Video to Text for Better Documentation – and More Accurate Research

Information is usually collected in two ways:

Recorded audio or video

A note-taker writing down notes

Both seem straightforward, but both collection methods have drawbacks which we’ll describe in the next two sections. Then, we’ll explain how focus group transcription services can help compensate for these drawbacks.

Information in Recorded Sessions is Hard to Access

This sounds counterintuitive. But the reality is, many people actually do not play back focus group sessions – at least in their entirety. If they do play back any of it, they usually go to specific places in the audio or video to clarify a point. So while accessing the audio and video is as easy as hitting the play button, accessing the information contained within them is time-consuming. It often takes jumping around the recording to find the exact spot where something is said. Perhaps you’ve experienced this frustration yourself!

Note-taking is Subjective

You may say, well, that’s what the note-taker is for, to summarize information in the recordings. And absolutely, they can jot down observations and underline key points in the focus group conversation. In theory, this is a great way to get the highlights of the conversations. However, note-taking is subjective and, therefore, can be affected by a form of survey bias. In other words, you may be getting information back about the moderator’s impressions of the conversation rather than hard data on what’s actually being said.

How Focus Group Transcription Services Solve Both Problems

Focus group transcription services reduce note-taker bias by:

Allowing all the principles in the research to draw their own conclusions based on the transcription

Generating written reports directly from the transcripts rather than from notes and recollections after the fact

Delving deeper for more objective answers. For example, with a written transcript, you can calculate how many times a specific word was used in each session, such as “delicious” or “uncomfortable,” making the data much more quantitative (e.g., “the word ‘delicious’ appeared in the conversation 37 times” vs. “the group said the product was delicious”)

This third point overlaps with the next way focus group transcription services helps: they improve ease of use. Converting the audio and video sources to text will give you a verbatim copy of the session. This written transcript allows you to:

Skim quickly to get a sense of the focus group session and its results

Jump around easily to different points in the transcript to read particular exchanges

Search the transcript by keyword so that you can instantly go to any point in the conversation

Anything worth recording is worth keeping. Focus group transcription services help you preserve – and use – the market research information you glean from those sessions more effectively for better results.

Contact Preferred Transcriptions today to find out how our professional focus group transcription services can help you improve the quality and usability of your market research. Call 610-539-9208 or email us using our contact form.

Convert audio and video to text, Focus Group Transcription Services, Reduce Note-taker Bias

Blog is originally published at: https://www.preferredtranscriptions.com/focus-group-transcription-services/

It is republished with the permission from the author.

[thetransia]

100% Human Generated Legal Translation & Legal Transcription Services

As; day by day India is becoming self-reliant in almost all the sectors of business as well as services with the slogan of Vocal for local and now globally has become one of the best choices for foreign direct investment (FDI) due to having visionary and stable government in the country.

Also, the Government is focused on ease of doing business and initiating many schemes for the MSME sector, one of the largest employment generators in the nation.

This developmental vision of the government has boosted national and international entrepreneurs to invest in the nation. Inline to support the same toward national common goal TheTransia (Rajinfo Technology Services Pvt. Ltd.) has been providing a one-stop outsourcing solution that includes Language Solutions.

Language is one of the biggest barriers for any enterprise to start in any nation of the world and we at TheTransia (Rajinfo Technology Services Pvt. Ltd.) are here to help you in the same.

Being ISO certified 100% Human Generated Legal Translation & Legal Transcription Services provider; we are committed to providing professional Translation & transcription services for almost all the Asian & European language pairs.

Hence if you are looking for a reliable and professional translation or transcription company.

please visit our website or contact us. https://thetransia.com/

[ukrfeminism]

Submission! https://www.bbc.co.uk/news/uk-67123893

Victims of violent and sexual crimes are calling for court transcript costs to be cut after they were quoted "unaffordable" sums for them.

They told BBC Newsnight that charging thousands of pounds for copies of court hearings was "exploitative".

One rape survivor said she was quoted £7,500 for the transcript of her trial.

The Ministry of Justice (MoJ) said victims could ask a judge to order a transcript at public expense, but cases were not routinely transcribed.

"If the request is declined, the fee covers the considerable costs that come with writing up the audio recording of potentially weeks' worth of hearings," a MoJ spokesperson said.

Warning: This article contains details some readers may find distressing.

Juliana was raped by her former partner in 2020. 

"He drugged me. He recorded the video of himself raping me and he actually played it back to me after waking me up," she said. "He then threatened to send the video to my 88-year-old father. That's when I reported him to the police." 

Juliana's former partner was convicted by a jury at a trial, which lasted ten days.

She later wanted to revisit what had been said in court, but her request for a free copy of the transcript was rejected. 

She was told provisions were only made in exceptional circumstances, such as in murder and manslaughter cases, but those circumstances were "not met in your application".

Instead, she was advised to contact one of the companies outsourced by the government to supply transcripts. 

Acolad UK Limited quoted £7,459 for the transcription, Juliana said. The firm said the price was an estimate based on the length of the audio, which needed to be listened to by a transcriber.

"I just thought 'I can't afford this'. I had to stop working. My mental health was a mess," Juliana said. "Why do I have to pay for a service with data that is pertaining to me?"

The government's website says crown court hearings and those at civil and family courts are always recorded. Anybody can apply for a transcript of the proceedings.

It says victims will usually have to pay for the transcript, unless the court believes there are special circumstances. The final cost will depend on the size of the transcription, whether it's new or a copy, and other factors.

The court transcription service is outsourced to six companies in the UK, in a contract worth more than £17m.

BBC Newsnight found transcription costs at the six government-contracted firms varied from 80p per 72 words, to £1.71, for a 12-working-day transcription.

According to the government's guidance notes, Acolad UK Limited charges 80p per 72 words if the transcription is to be completed in 12 working days, which is listed as the cheapest turnaround option.

The company said pricing is based on the quantity of material to be transcribed, the level of urgency, and other factors.

"The sensitivity of the matter at hand - as in all legal and court proceedings - determines that use of AI-assisted tools is limited, and human expertise prioritised," Acolad said.

Crime victims have told BBC News that absorbing what is said in court can be incredibly difficult and traumatic, meaning they may have to rely on a transcription.

They argue having access to affordable transcripts allows them to go over the evidence and statements properly after cases have concluded.

According to the government, families in murder cases are entitled to free a copy of the judge's sentencing remarks following a conviction. 

'People deserve closure'

But Claire, whose ex-partner tried to kill her in 2020, said she was still quoted hundreds of pounds by Acolad for a transcription. 

"I was asleep and he cut my throat and then repeatedly stabbed me," Claire said. "I woke up to him trying to cut my neck."

Her former partner pleaded guilty to attempted murder and was sentenced to 18 years in prison. Because she had struggled to take in what had been said in the court hearing, Claire wanted to be able to read the judge's sentencing remarks.

She said she was not told a free copy could be requested from the court. Instead, she was advised to contact a transcription company. 

Claire said the firm quoted her almost £300 to provide a transcript of the judge's sentencing remarks. "I was quite shocked," she said. "I was homeless, I'm not working, I'm disabled, and I really need this for my closure - and I wasn't able to get it." 

She finally managed to get the transcript for free because somebody had already requested it and paid for the transcription work, which is standard procedure with all the companies.

"Some of the costs I've heard are astronomical, and these people deserve closure," Claire added. 

London's Victims' Commissioner, Claire Waxman said the current system must "urgently change". 

"Victims must be able to access accurate and timely transcripts, at no cost to themselves, to support their understanding and recovery, which is an essential part of their justice journey."

The Ministry of Justice said it was "incredibly rare for a victim to request a transcript of an entire trial" and it was more common for people to request the judge's sentencing remarks, which summarise the case against the defendant made at trial. It said that typically costs about £40.

If you've been affected by issues raised in this story, there is information and support available on BBC Action Line.