#fedex is so bad. maybe i will never order anyting online in my life ever again to avoid them forever and ever

[bogkeep]

working as a hotel receptionist definitely acclimatized me to making phonecalls, something i've never liked doing, so i'm a lot more comfortable making them when i have to now. i will even acknowledge the benefit of getting a conversation done much quicker than an email exchange that may span multiple days if not even longer. however. i think calling a company and having to chat with a "virtual assistant" is its own circle of hell. i've had to call fedex sweden more times than i would ever wish upon anyone and it's been really disconcerting to hear how their virtual assistants have gotten "better" - the intonation sounds a lot more human, it doesn't tell you it's a bot, there's fake keyboard noises, it even understand my Bad Norwegian Dialect better than before (but not perfectly!!!!!!!)... but like it can't help me!!! i have to speak to a human to solve a complicated issue!!!!!! i have never been helped by a virtual assistant once in my entire life!!!!! it's only there to make me want to explode it with my mind a million times!!!!!! it will make me do the silly little monkey dance of reciting a string of numbers over and over while condescending to me about what a tracking number is Also Called in case i'm stupid and can't find it!! JUST SET ME OVER TO A HUMAN BEING. GOD