#click to call crm

[kruboydigital]

20 คำย่อการตลาดออนไลน์ต้องรู้!

บทความนี้ ครูบอย พามาเข้าใจคำย่อ สำหรับนักการตลาดออนไลน์ พ่อค้าแม่่ค้าออนไลน์ ที่ต้องการทันโลกคำย่อการตลาดออนไลน์ มาดูกันเลยครับ 20 คำย่อ การตลาดออนไลน์ 1. CMS : Content Management System ระบบการจัดการเนื้อหา คือ แพลตฟอร์มซอฟแวร์ช่วยในการสร้าง แก้ไข และจัดการเนื้อหาออนไลน์ มักใช้กับเว็บไซต์ 2. CPA : Cost Per Action (Cost-Per-Acquisition) ค่าใช้จ่ายต่อ 1 การกระทำ คือ…

[elpida]

💍 (for eris. BUT LISTEN: her finding it during their time in Alexandria 😏)

Eris and Emily were the one thing here that'd clicked instantly. There was no greater moment than Eris, standing back at those gates, she'd waited behind Rick and Michonne, hung back just so she had chance to really look at her girl, to adore her visually, to see her.. and Eris had looked like hell, it'd been a long journey. She wouldn't admit how tired she was, how her feet ached, how she craved a shower that day, but she dropped down to her knees when that little girl ran at her and was so ready to catch her and hold on to her like she'd never be prepared to let her go again. It was plain to see how much Emily adored her Mother, Ma as she said. Emily had wanted to show her everything, hold her hand and guide her around all of Alexandria.

The way she introduced herself to Judith was very different, she did not crouch to her knees, she instead offered her hand and treated Judith more like an adult. "Eris Amorello, you must be Judith Grimes? It is nice to meet you, Judith." in some way, she just knew she wanted to be treated with more maturity. Then there was Steve... seeing him gave her dread and he.. well he did not run and hug her, he simply patted her arm and that was that. That was that... for that moment, she knew it wouldn't be it.

Settling in however, was not as easy as she imagined it'd be. Eris found herself to be restless, constantly waiting for a call to action and she didn't know how to tell Rick that.. adjusting from not being at the CRM wasn't exactly... coming easily. She wanted to be constantly guarding that wall. There should be more people guarding it, clearing walkers, making sure- it was constant and wouldn't leave her. What Eris had done though, was make a hell of an impression at being capable.. the first day here and she didn't lounge around merrily and rest, she went out there, weapons at the ready, prepared to keep this community safe and prove herself. She wanted no excuse to be left alone with Steve. Steve that'd already started with hushed remarks and taunts, pulls of her wrist or arm when nobody was looking. He wanted to remind her that when it came to him, he had control in front of their daughter. He noticeably didn't speak to her kindly either.

She was restless again tonight, enough that she got up, checked Emily was fast asleep and when she reached for a jacket, she took Ricks by accident. It was a simple mistake she reached into the pocket and found the box, it felt vintage and couldn't help but open the velvet container and... her heart swelled seeing the ring. It was so simple, yet perfectly her. A ruby, his fiery girl, surrounded b delicate gold, this... well it had to be for her right? Did that mean? Suddenly her heart was pounding. He was serious. He wanted to marry her. He... what if it was for Michonne? What if it wasn't for her at all? Eris pulled the jacket off and put it back, like she'd never known and rather than grab hers she just left with her heart thumping her ribcage.

There was a spot on the wall she favoured, not by the main gate, it was quiet to the back, you could see a whole horizon of stars, that's why she liked it up on that little watch tower, looking out, it felt freeing. She kept pacing, arms around herself because she hadn't actually realised how cold it was, or even that she was shivering after pacing for an hour. Back and fourth, the same thoughts. If it was for her... if Rick wanted her to be his wife, Steve wasn't going to have that. It'd be too out of his control, and what about the place? What if these people decided she was too much? She knew she could be full on, direct... despite how brazen she was, she liked a few of them. Carol made her laugh. Daryl, she appreciated his few words approach. She didn't like Gabriel, or at least she'd said that the idea of what he preached was 'fucking ridiculous' in their day and age. What if those people, didn't want Rick taking her as a wife? Then again, hadn't they welcomed Emily so openly? They'd taken care of her like their own so... so would she be different? Her teeth chattered together with the cold. Eris Amorello Grimes. She kept thinking it, maybe that.. maybe just Eris Grimes, wife. She'd simply be his wife.

[hostpyters]

Reply.io is a sales engagement platform designed to help sales teams automate and manage their outreach efforts through multiple communication channels. It aims to streamline the process of engaging with prospects and customers, thereby increasing productivity and efficiency.

Below is a detailed review of its features and functionalities:

Key Features

Multi-Channel Outreach:

Email Campaigns: Automate and personalize email sequences to reach prospects effectively.

Phone Calls: Integrates with VoIP services to facilitate direct calling from the platform, including features like call recording and logging.

Social Media: Allows outreach via LinkedIn, including automated message sequences.

SMS and WhatsApp: Supports text-based outreach through SMS and WhatsApp for more direct communication channels.

Automation and Sequencing:

Automated Workflows: Create automated workflows that sequence multiple touch points across different channels.

Conditional Logic: Use conditional steps to branch sequences based on recipient behavior, such as email opens or replies.

Task Automation: Automate repetitive tasks such as follow-ups, reminders, and updating CRM records. Personalization and AI:

Email Personalization: Use dynamic fields to personalize email content, increasing engagement rates.

AI-Powered Suggestions: AI tools provide suggestions for improving email content and outreach strategies.

Personalized Videos: Integrates with video messaging tools to include personalized video content in emails.

Integration and API:

CRM Integration: Seamlessly integrates with major CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring data synchronization.

API Access: Provides API access for custom integrations and automations, allowing for greater flexibility.

Third-Party Tools: Connects with various other tools such as Zapier, Slack, and Google Apps to enhance functionality.

Analytics and Reporting:

Campaign Analytics: Detailed analytics on email open rates, reply rates, click-through rates, and more.

A/B Testing: Test different versions of emails to determine which performs better.

Team Performance: Track team performance metrics to identify areas for improvement and optimize outreach efforts.

Contact Management:

Lead Management: Centralized database for managing contacts and leads, with segmentation and filtering options.

Enrichment: Automatic data enrichment to enhance lead profiles with relevant information.

Prospect Importing: Easily import contacts from CSV files or directly from integrated CRM systems.

Pros Comprehensive Multi-Channel Outreach: Supports a variety of communication channels, providing a holistic approach to sales engagement.

Advanced Automation and Sequencing: Powerful automation features help streamline workflows and increase efficiency.

Deep Personalization: Tools for email and video personalization improve engagement and response rates.

Robust Integration Capabilities: Seamless integration with CRM systems and other third-party tools enhances data synchronization and workflow automation.

Detailed Analytics: Comprehensive reporting and analytics provide insights into campaign performance and team productivity.

Cons Complexity: The extensive features and customization options can be overwhelming for new users, requiring a learning curve to fully utilize the platform.

Cost: Pricing can be relatively high, especially for smaller businesses or startups with limited budgets.

Limited Free Tier: The free tier offers limited functionality, which may not be sufficient for more extensive outreach needs.

Reply.io is a powerful and versatile sales engagement platform that offers a comprehensive suite of tools for multi-channel outreach, automation, and personalization. Its robust integration capabilities and detailed analytics make it an excellent choice for sales teams looking to optimize their engagement strategies and improve productivity. However, the complexity and cost may pose challenges for smaller organizations or those new to such platforms. Overall, Reply.io provides significant value for businesses seeking to enhance their sales outreach and engagement efforts.

[nasib-sarwar]

From Lead to Conversion the Power of Facebook Lead Ad Notifications

In today's fast-paced digital world, converting leads into paying customers is the ultimate goal for businesses. And when it comes to lead generation, Facebook has emerged as a powerful platform. With its innovative Facebook lead ad notifications feature, Facebook offers a seamless and efficient way to capture and nurture leads. Gone are the days of relying solely on traditional lead generation methods. Now, businesses can take advantage of Facebook's targeted advertising capabilities to reach their ideal audience and gather valuable contact information. But what sets Facebook Lead Ad Notifications apart from other lead generation methods? It's the power of instant communication and timely follow-ups. By receiving real-time notifications, businesses can respond to leads promptly, increasing the chances of conversion. In this article, we will explore the benefits and strategies behind Facebook Lead Ad Notifications and how they can help businesses supercharge their lead-generation efforts. How Facebook Lead Ad Notifications Work Facebook Lead Ad Notifications work by streamlining the lead generation process. When a user clicks on a lead ad, a pre-populated form appears, automatically filling in their contact information from their Facebook profile. This eliminates the need for users to manually enter their details, making the process quick and convenient. Once a user submits the form, businesses receive a real-time notification containing the lead's information. This allows businesses to respond promptly and engage with the lead while they are still interested. By leveraging the power of instant communication, businesses can establish a connection with the lead and guide them through the conversion process. Optimizing Lead Ad Notifications for Conversions To maximize the effectiveness of Facebook Lead Ad Notifications, businesses must optimize their lead ad campaigns. Here are a few strategies to consider: 1. Craft compelling ad copy: The ad copy should clearly communicate the value proposition and entice users to click on the ad. A strong call to action can also help improve conversion rates. 2. Design eye-catching visuals: Visuals play a crucial role in capturing users' attention. High-quality images or videos that resonate with the target audience can significantly boost engagement. 3. Keep forms short and simple: Long and complicated forms tend to deter users from completing the process. By keeping forms concise and only asking for essential information, businesses can improve conversion rates. 4. Offer incentives: To incentivize users to provide their contact information, businesses can offer exclusive discounts, freebies, or valuable content. This can help increase the perceived value of the offer and encourage users to take action. By implementing these optimization strategies, businesses can ensure that their lead ad campaigns are efficient and effective in driving conversions. Benefits of Facebook Lead Ads Facebook Lead Ad Notifications offer several benefits that make them stand out from traditional lead generation methods. 1. Higher conversion rates: With Lead Ad Notifications, the conversion process is streamlined, eliminating the need for users to leave the Facebook platform. This reduces friction and increases the chances of conversion. 2. Increased targeting options: Facebook's robust targeting capabilities allow businesses to reach their ideal audience with precision. By targeting users based on demographics, interests, and behaviors, businesses can ensure that their lead ads are shown to the most relevant prospects. 3. Real-time lead notifications: The real-time nature of lead notifications enables businesses to respond promptly and engage with leads while they are still interested. This can significantly improve the conversion rate and customer satisfaction. 4. Seamless integration with CRM systems: Facebook Lead Ad Notifications can be seamlessly integrated with CRM systems, allowing businesses to automatically sync lead information and streamline their lead nurturing and follow-up processes. Integrating Lead Ad Notifications with CRM Systems To fully harness the power of Facebook Lead Ad Notifications, businesses should integrate them with their CRM systems. This integration allows for seamless lead management and facilitates effective lead nurturing. By automatically syncing lead information from Facebook to the CRM system, businesses can ensure that no leads fall through the cracks. This enables businesses to track and manage leads effectively, assign them to the appropriate sales representatives, and nurture them through personalized communication. Furthermore, integration with CRM systems allows businesses to automate follow-up processes, ensuring that leads receive timely and relevant information. This automation not only saves time but also improves the overall customer experience, increasing the chances of conversion. Conclusion:  In today's digital age, businesses need to adapt to the changing landscape of lead generation. Facebook Lead Ad Notifications provide businesses with a powerful tool to capture and convert leads with efficiency and precision. By leveraging the instant communication and real-time nature of Lead Ad Notifications, businesses can respond promptly to leads and guide them through the conversion process. The seamless integration with CRM systems further streamlines lead management and ensures that no leads are left behind. Incorporating Facebook Lead Ad Notifications into your lead generation strategy can supercharge your efforts and drive higher conversion rates. So, don't miss out on the power of Facebook Lead Ad Notifications – start capturing and converting leads today! Read the full article

[mohdshoebupwork]

You will get Call Center Solution Setup

Fully scalable: Expand with your call centre all you need is either more RAM or add servers.

No limitations: like number of agent or number of campaigns etc.

Integration: It can be integrated with 3rd party application like CRM, ERP, Ticketing system or SMS marketing software etc.

Low maintenance cost: based on linux system no need to do virus, spy-ware clean up, supported by large community. Vicidial engineers are not expensive.

I'm IT specialist and developer, i also have my own call center

Here I'll provide a Cloud based call center software installation and setup

This solution includes following features:

upload leads list from csv or excel file

setup your own sip or iax voip carrier

record all calls

predictive dilaing

monitoring screen

answering machine detection

inboud and outbound and survey

crm integration

calendar

call back

softphone xlite

WebRtc (call from browser)

VoIP Balance

I provide free basic Anydesk tutorial for beginners.

Click here to Contact Me on Upwork

Source

[stingosales]

Cloud Telephony with Sales Crm, Click to Call, IVR Solutions

[pingcall-getlead]

How to Use SEO Methods to Buy Home Improvement Leads

Do you have trouble getting leads for your home improvement company? It is possible to pay for qualified leads, but the expenses add up rapidly and the returns are fleeting—you always pay more for more inbound call leads, and frequently they are not even exclusively for home repair to Buy Home Improvement Leads. You may get organic home improvement leads free for nothing by using a targeted SEO strategy. You may go up the search engine results pages until your home improvement company is at the top and generating natural clicks and buy home improvement leads from clients that require your services by working with an accomplished SEO company.

We'll cover the fundamentals of SEO in this manual and discuss why it's essential for modern home improvement contractors.

What is SEO?

Search engine optimization uses a variety of strategies to raise your website's search ranks, which will increase organic traffic and produce leads for home renovation projects. Search engines like Google use sophisticated algorithms to provide results relevant to searches for "home improvement" or "contractor near me" when prospective clients enter those terms. To increase your website's rating on the Google search results page, you can use SEO to convince search engines that your website is trustworthy and authoritative. Your website receives more organic visitors when your search rankings are improved. The best way to keep your company relevant in the market for home renovation projects is through SEO to get Exclusive Home Improvement Leads.

Numerous marketing strategies, such as:

·       Increasing the speed of your website with technological changes

·       Creating a fresh, contemporary website for home renovation

·       Including effective keywords will aid in search engines finding your website.

·       Writing insightful material to demonstrate your expertise in the home improvement sector

When you focus on a solid SEO strategy, quality lead generation will follow.

Setting up a lead generation SEO campaign for home improvement It's crucial to start with a comprehensive website assessment when developing an SEO strategy or revising your existing one. With SEO in mind, go over your current content and make the required modifications to raise its quality and SEO worth. If you're not aware with SEO best practises, this could be challenging. It can be beneficial to hire an SEO company to develop an SEO strategy for your company.

A home improvement website SEO specialist may develop an SEO strategy for expanding your company that incorporates the following:

●       Carrying out a complete website audit

●       Conducting competitor analysis to determine what is effective for the rivals in the service area

●       Selecting target keywords that are relevant to your business

●       Creating material that is optimised and keyword-rich

●       Obtaining links from other websites to demonstrate to search engines that you are a reliable home improvement contractor

SEO's Advantages for Home Improvement Contractors to Buy Home Improvement Leads Starting with an increase in consumers, SEO has numerous immediate and long-term advantages for your renovation firm. When well handled, SEO will continue to produce profitable money and produce fresh leads for home improvement projects for years to come.

How to Convert home improvement contractor leads from Online Marketing Efforts

Your sales team needs a mechanism to get in touch with leads from potential new customers once they are received. There are several situations when you can link your inbound leads for new home improvement projects with your CRM. At that point, you may start contacting your potential lead using email automation software and schedule a meeting between them and your sales staff to buy exclusive Home Improvement Leads Free.

A sequence of emails that you can plan ahead and send to your new prospects is known as an email campaign. After a buyer fills out a form on your website, you can start by getting in touch with them. By offering them useful advice and suggestions about the home renovation project they're interested in, you can also nurture them. By doing this, you will boost the likelihood that the potential client will choose you for their subsequent home renovation project and help you establish trust with them. SOURCE URL: https://medium.com/@pingcall69/how-to-use-seo-methods-to-buy-home-improvement-leads-ad9d76f338a

[stansher]

The world is ever-changing! We have always said that “you can be anything that you want if you put your mind to it.” Recent times and the emerging technology trends might have finally made the statement more true than ever! You can become a modern day artist with just the click of a button. You can write a follow up process or gather marketing ideas with just a thought and a typed sentence. What used to take hours and days of thinking and planning can be done for us in less than 30 seconds! Cool right? For sure it is. But is it also scary? Are you scared that a piece of technology can take away the ability to think critically and be creative? For me it started when I started selling cars and relied on the CRM and DMS to calculate numbers without having to do math by hand. Everything that grade school taught me became obsolete. Imagine what happens when you become a modern day Picasso, an author, a copy writer, a business strategist, and/or literally anything you want to be without having the actual real world experience or developed skillset. How many people will start to really fake it til they make it? How much opportunity will be created and/or removed in the market place? When MTV came out and music videos became the trend there was a song called “Video killed the radio star” by The Buggles! How similar is it to today where AI is killing a human’s ability to do things on their own? Will AI kill the human star? What are you doing to prepare for the future with the time that you have left on this planet? What are your thoughts about this? As you think about it take note of my picture and how in 10 seconds I made myself a world class artist! I’ll see you at the top! 🤔 #business #marketing #technology #opportunity #experience #people #entrepreneur #future #creative #planning #artist #factsoflife #ai #aiforbusiness #growthmindset #skillsbillsbook https://www.instagram.com/p/CnGpNFJMQ8E/?igshid=NGJjMDIxMWI=

[careerkenyan]

Sunculture Field Sales Job-Kilifi

Sunculture Field Sales Job-Kilifi Field Telesales Agent Job, Sales & Marketing Kenyan Jobs July, Responsibilities Ability to meet end to end product sales targets set by SunCulture that will be coupled by achieving a high conversion rate. Contact potential or existing customers, businesses, or groups to inform them about SunCulture products using scripts. Explain technical product features and answer customer questions about SunCulture products. Lead generate and create a robust pipeline of customer accounts of potential clientele for SunCulture Be versatile in making extensive outbound calls that meet the organizations KPIs Adjust sales scripts to better target the needs and interests of specific individuals. Help the department to develop content for sales presentations or other materials. Respond to correspondence from customers on both mail and phone and follow up initial sales contacts. Have the ability to go above and beyond to cover over talk time daily hour delivery set by SunCulture. Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS. Qualifications Proven experience as a telesales representative or other sales role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Hands-on, detail-oriented, and with strong execution skills Excellent Communication Skills with the ability to resolve issues and address complaints Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture Independent thinker with proactive decision-making capabilities Comfortable with ambiguity and experience working in a dynamic environment Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully. Be organized and be an expert in time management and meet deadlines. A diploma or degree in Sales or any other related field is an added advantage How to Apply Apply for the job here N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It's Free. Audrey Korir2022-08-12T19:14:50+03:00 Read the full article

[socialinternetblogs]

CDK updates dealers on status of sales software restoration after cyberattack - Journal Global Online - BLOGGER https://www.merchant-business.com/cdk-updates-dealers-on-status-of-sales-software-restoration-after-cyberattack/?feed_id=60711&_unique_id=667e50799091e CDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it has restored systems for a small group of dealers after it was hacked last week in what it later described as a “ransom event.”“We have successfully brought a small initial test group of dealers live on the Dealer Management System (DMS), and once validation is complete we will begin phasing in other dealers,” the company said in a statement to CBS MoneyWatch late Wednesday. A CDK spokesperson did not indicate how many dealerships were part of the initial test group whose systems have been restored. “We are also actively working to bring live additional applications — including our Customer Relationship Management (CRM) and Service solutions — and our Customer Care channels,” the company said, adding that it appreciates the urgency of the situation for its customers. Click here to view related media. click to expandAccording to a Bloomberg report, CDK is planning to pay a ransom to the group behind the hack, believed to be called BlackSuit, to end the outage. CDK has not indicated whether it has made a payment to the group, or not. Some car dealerships stuck with pen and paper after software firm cyberattackGeoffrey Pohanka, chairman of Pohanka Automotive Group, based in Capitol Heights, Maryland, told CBS MoneyWatch that his business is not among the small number of dealers with CDK systems back up and running Thursday. Instead, the tools his dealerships rely on to make sales, keep track of inventory and manage customer relationships, have been inoperative for more than one week — throwing a wrench in his vehicle and auto parts sales and repairs business.“We are still doing the workarounds, using a paper processing system. The problem is we can’t load this data back into the system,” Pohanka said. “We can account for the work we did in our general ledger from a financial statement standpoint, but it’s very hard to pop all this data back into the system so you can have access to it later.”CDK had previously told dealers not to expect all of their systems to be up and running by the end of June.“We do feel it’s important to share that we do not believe we will able to get all dealers live prior to June 30,” CDK Global said in a recorded message on a helpline and in a memo sent to dealerships Tuesday.Pohanka is hoping his dealer management system will be operational by the first week of July.“We have to close out each month with manufactures and it’s going to be hard if it’s not operating within the first week of the month,” he said. “But we’ll figure it out, we’re going to have to, we don’t have a choice.” On Wednesday, data analytics firm J.D. Power said it was forecasting new vehicle retail sales for June to decrease by up to 8.2% compared with the same month one year earlier. The anticipated dip is not a reflection of consumer demand, but rather the impact of the CDK outage on customers. Sales that would ordinarily have occurred this month are expected to take place in July, according to J.D. Power. “Because of the disruption to dealer software systems, June sales will not be reflective of actual consumer demand for new vehicles,” Thomas King, president of data and analytics at J.D. Power said in a statement. “Instead, a significant number of sales that would have occurred in June are now likely to occur in July.”More from CBS News Megan CerulloMegan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.CDK updates dealers on status of sales software restoration after cyberattack #CDK #updates #dealers #status

#sales #software #restoration #cyberattackCDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it … http://109.70.148.72/~merchant29/6network/wp-content/uploads/2024/06/CDK-updates-dealers-on-status-of-sales-software-restoration-after.jpg #GLOBAL - BLOGGER CDK Global, the company that powers... BLOGGER - #GLOBAL

[staruniversalnews]

CDK updates dealers on status of sales software restoration after cyberattack - Journal Global Online - BLOGGER https://www.merchant-business.com/cdk-updates-dealers-on-status-of-sales-software-restoration-after-cyberattack/?feed_id=60683&_unique_id=667e4ff25ae20 CDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it has restored systems for a small group of dealers after it was hacked last week in what it later described as a “ransom event.”“We have successfully brought a small initial test group of dealers live on the Dealer Management System (DMS), and once validation is complete we will begin phasing in other dealers,” the company said in a statement to CBS MoneyWatch late Wednesday. A CDK spokesperson did not indicate how many dealerships were part of the initial test group whose systems have been restored. “We are also actively working to bring live additional applications — including our Customer Relationship Management (CRM) and Service solutions — and our Customer Care channels,” the company said, adding that it appreciates the urgency of the situation for its customers. Click here to view related media. click to expandAccording to a Bloomberg report, CDK is planning to pay a ransom to the group behind the hack, believed to be called BlackSuit, to end the outage. CDK has not indicated whether it has made a payment to the group, or not. Some car dealerships stuck with pen and paper after software firm cyberattackGeoffrey Pohanka, chairman of Pohanka Automotive Group, based in Capitol Heights, Maryland, told CBS MoneyWatch that his business is not among the small number of dealers with CDK systems back up and running Thursday. Instead, the tools his dealerships rely on to make sales, keep track of inventory and manage customer relationships, have been inoperative for more than one week — throwing a wrench in his vehicle and auto parts sales and repairs business.“We are still doing the workarounds, using a paper processing system. The problem is we can’t load this data back into the system,” Pohanka said. “We can account for the work we did in our general ledger from a financial statement standpoint, but it’s very hard to pop all this data back into the system so you can have access to it later.”CDK had previously told dealers not to expect all of their systems to be up and running by the end of June.“We do feel it’s important to share that we do not believe we will able to get all dealers live prior to June 30,” CDK Global said in a recorded message on a helpline and in a memo sent to dealerships Tuesday.Pohanka is hoping his dealer management system will be operational by the first week of July.“We have to close out each month with manufactures and it’s going to be hard if it’s not operating within the first week of the month,” he said. “But we’ll figure it out, we’re going to have to, we don’t have a choice.” On Wednesday, data analytics firm J.D. Power said it was forecasting new vehicle retail sales for June to decrease by up to 8.2% compared with the same month one year earlier. The anticipated dip is not a reflection of consumer demand, but rather the impact of the CDK outage on customers. Sales that would ordinarily have occurred this month are expected to take place in July, according to J.D. Power. “Because of the disruption to dealer software systems, June sales will not be reflective of actual consumer demand for new vehicles,” Thomas King, president of data and analytics at J.D. Power said in a statement. “Instead, a significant number of sales that would have occurred in June are now likely to occur in July.”More from CBS News Megan CerulloMegan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.CDK updates dealers on status of sales software restoration after cyberattack #CDK #updates #dealers #status

#sales #software #restoration #cyberattackCDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it … http://109.70.148.72/~merchant29/6network/wp-content/uploads/2024/06/CDK-updates-dealers-on-status-of-sales-software-restoration-after.jpg CDK updates dealers on status of sales software restoration after cyberattack - Journal Global Online - #GLOBAL BLOGGER - #GLOBAL

[wolrdnewsmerchant]

CDK updates dealers on status of sales software restoration after cyberattack - Journal Global Online https://www.merchant-business.com/cdk-updates-dealers-on-status-of-sales-software-restoration-after-cyberattack/?feed_id=60682&_unique_id=667e4ff15e957 #GLOBAL - BLOGGER BLOGGER CDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it has restored systems for a small group of dealers after it was hacked last week in what it later described as a “ransom event.”“We have successfully brought a small initial test group of dealers live on the Dealer Management System (DMS), and once validation is complete we will begin phasing in other dealers,” the company said in a statement to CBS MoneyWatch late Wednesday. A CDK spokesperson did not indicate how many dealerships were part of the initial test group whose systems have been restored. “We are also actively working to bring live additional applications — including our Customer Relationship Management (CRM) and Service solutions — and our Customer Care channels,” the company said, adding that it appreciates the urgency of the situation for its customers. Click here to view related media. click to expandAccording to a Bloomberg report, CDK is planning to pay a ransom to the group behind the hack, believed to be called BlackSuit, to end the outage. CDK has not indicated whether it has made a payment to the group, or not. Some car dealerships stuck with pen and paper after software firm cyberattackGeoffrey Pohanka, chairman of Pohanka Automotive Group, based in Capitol Heights, Maryland, told CBS MoneyWatch that his business is not among the small number of dealers with CDK systems back up and running Thursday. Instead, the tools his dealerships rely on to make sales, keep track of inventory and manage customer relationships, have been inoperative for more than one week — throwing a wrench in his vehicle and auto parts sales and repairs business.“We are still doing the workarounds, using a paper processing system. The problem is we can’t load this data back into the system,” Pohanka said. “We can account for the work we did in our general ledger from a financial statement standpoint, but it’s very hard to pop all this data back into the system so you can have access to it later.”CDK had previously told dealers not to expect all of their systems to be up and running by the end of June.“We do feel it’s important to share that we do not believe we will able to get all dealers live prior to June 30,” CDK Global said in a recorded message on a helpline and in a memo sent to dealerships Tuesday.Pohanka is hoping his dealer management system will be operational by the first week of July.“We have to close out each month with manufactures and it’s going to be hard if it’s not operating within the first week of the month,” he said. “But we’ll figure it out, we’re going to have to, we don’t have a choice.” On Wednesday, data analytics firm J.D. Power said it was forecasting new vehicle retail sales for June to decrease by up to 8.2% compared with the same month one year earlier. The anticipated dip is not a reflection of consumer demand, but rather the impact of the CDK outage on customers. Sales that would ordinarily have occurred this month are expected to take place in July, according to J.D. Power. “Because of the disruption to dealer software systems, June sales will not be reflective of actual consumer demand for new vehicles,” Thomas King, president of data and analytics at J.D. Power said in a statement. “Instead, a significant number of sales that would have occurred in June are now likely to occur in July.”More from CBS News Megan CerulloMegan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.CDK updates dealers on status of sales software restoration after cyberattack #CDK #updates

#dealers #status #sales #software #restoration #cyberattackCDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it … http://109.70.148.72/~merchant29/6network/wp-content/uploads/2024/06/CDK-updates-dealers-on-status-of-sales-software-restoration-after.jpg CDK Global, the company that powers sales for thousands of car dealerships across the U.S., says it has restored systems for a small group of dealers after it was hacked last week in what it later described as a “ransom event.” “We have successfully brought a small initial test group of dealers live on the … Read More