#but on register its the same monotonous bullshit do you have a rewards number with us no well i’ll just go die in a hole then

[oflgtfol]

ever since i spent months on end without being main cashier its like im seriously so miserable when im on register as main like i seriously want to explode it takes everything within me not to start copping an attitude at people and the real reason i feel like the joker about it is that they arent even doing anything wrong really its just the fact theyre a customer and interacting with me at all is just inherently annoying down to my very soul

im so sick of people being like sorry i cant hear you and its like i know i talk quietly but like 90% of people DO hear me when i talk in my customer service voice but the “i cant hear you” is just often enough to irk the hell out of me like do you want me to start screaming in your face HI HOW ARE YOU TODAY because it seems like no matter how loud i talk you bitches still cant fucking hear me im so damn sick of repeating myself it is bad enough having to do the normal cashier script without having to say “do you have a rewards phone number with us” TEN TIMES IN A ROW

and im so sick of saying next on register 6 and people just STARE at me as i am literally yelling st the top of my lungs and waving my hand and they just stare at me literally the next time this happens i might switch my register light to the flashing mode because what the fuck else am i supposed to do do you people just live in la la land i just dont GET IT

and i know i cant force people to sign up for rewards and on a personal non employee level i dont blame them because the emails you get are so spammy but like you can unsubscribe from the emails and yeah on an employee level its so irksome to have someone spend four hundred fucking dollars and they refuse to use a rewards account like bitch you can earn like $50 BACK ON THAT !! that is cray cray and they sit there deliberating and then decide no and each time it happens i feel my percentage tick ever downwards and its sooo. Grrr

And then that woman. No i dont want a rewards account. BUT CAN I OPEN A CREDIT CARD WITH YOU. WHAT WORLD DO YOU LIVE IN !!! the main appeal of a credit card is thst you earn 9% rewards back compared to the normal 3% so of course the card is only open to rewards members bc otherwise why would you even open a card w michaels if you receive no benefits from it? BUT NOT THIS LADY! REFUSES to give me her email and phone number for rewards but is so gung fucking ho about opening a damn credit card which yknow requires HOME ADDRESS. DRIVERS LICENSE. FUCKING SOCIAL SECURITY NUMBER. so not only does my percentage tick ever downwards but now whatever metric theyre measuring for credit card applications will also tick ever downwards

[giri-giri-waifu]

lemme do a funny little rant here:

My boss just pulled me into the office to look at a review we received while I was on register. The problem? A customer gave the company a 5/10 rating (bwah bwah bwahhhh). His only comment/reasoning?: 'The cashier didn't look happy' No comment on anything else. Not store cleanliness, stock, my mannerisms, how I spoke, nothing. Just "I didnt look happy".

kshshdksjhdkdkdjhsjs Y'all. I-----

News flash: I never look happy. This is just my face. Idk what to fuckin tell you. 🤷‍♀️ Im not gonna raise my voice 5 octaves and squint my eyes into a smile just so you know for sure this 5 minute interaction isn't hostile or whatever fucking reason people like this have to complain as they do. Jfc. 🙄 Also, like Im wearing a mask!?!!? Idk who came up with the thought that being extra bubbly and fake while speaking to someone is the only good customer service. Being proffesional/monotone/not bubbly/expressionless does not equal bad customer service and some people really need to get that through their heads.

I dont remember who tf I even rang up that would even react that way- could've been anybody. (My point: People that do this shit are not memorable but for some reason me not smiling or not kissing your ass while I bag your items was so offensive that you took time out of your day to leave a 'bad review'). I want to ask these people who give 'bad ratings'- Would you be happy standing at a register repeating the same bullshit line to people; asking for their phone number for a rewards program and scanning and bagging items, while half the time customers don't listen/pay attention anyways! Thats not a fun job! Why tf should we be smiling? Don't even get me started on 'Well customer service---- its your job--- if you don't like it then---- ehhehehehheh shut up. Go do a cashier or any other retail job for 8 hours- reminding people that we ARE still in a pandemic and that NO we don't have control over manufacturer's product or why we aren't receiving everything at this time and smile the whole time. Go ahead.

Fuck you.

And just for an added bonus: Im not a cashier. I was covering someone's lunch. And anyways these kinds of ratings don't affect retail workers like people think it does or want it to. STOP. What are they trying to accomplish? Why are they so concerned that they took the time out of their day to rate an entire shopping trip based on how happy the cashier looked. Give me a fucking break. Get a damn hobby.

Buy your shit and go. And if you're the kind of person who does this shit, do everyone a favor and just order online and do curbside next time. People that do this shit seem like the most miserable fucking people. Customers aren't special. smdh.