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With Novotel Manila Araneta City and ibis Styles Manila Araneta City General Manager Maria Manlulu Garcia and Food and Beverages Director May Malagamba.
While having an impressive career spanning over three decades across the United States and Southeast Asia, Maria started in a rank-and-file position. With determination and an unyielding work ethic, her ascent through the ranks is a testament to her capabilities, as she transitioned from various roles to become a department head and, subsequently, a key member of executive committees responsible for the opening of six international hotels and the rebranding of three other hotels, showcasing her versatility and innovative approach to hotel operations.
Maria made headlines when she became the first female General Manager of Accor Philippines in 2021. Her appointment came during a challenging period, as she was tasked with leading Novotel Manila through the unprecedented hurdles posed by the COVID-19 pandemic. Her ability to merge decisive leadership with a nurturing, empathetic approach has affected not only the hotel's operational success but also the morale and well-being of her staff.
Maria joined Novotel Manila Araneta City in 2015 as Executive Assistant Manager, a role that laid the groundwork for her subsequent promotions. By 2017, she had advanced to the position of Resident Manager, and in 2019, she further elevated her career by becoming the Hotel Manager. In 2021, she was appointed General Manager. Under her stewardship, the hotel has thrived, even launching the newly inaugurated Ibis Styles Manila Araneta City in 2023, further expanding the brand's footprint in the Asia-Pacific Region.
Maria's contributions to the industry have not gone unnoticed. In 2008, while working for Sofitel Philippine Plaza, she received a Mabuhay Award from the Association of Human Resources Managers in the Hospitality Industry, recognizing her exceptional performance in a managerial capacity.
Under her, Novotel Manila received the LISTeN Program Award for 2019 and 2023 as the top hotel for the midscale market in Asia Pacific and all Accor hotels in The Philippines.
More recently, Maria’s brand of leadership has led Novotel Manila to be honored as the Best Food & Beverage (F&B) Performer at the Accor Asia Awards for 2023, highlighting the hotel's commitment to excellence in food and beverage services, particularly its focus on sustainability and innovation—areas that Maria champions fervently.
In recognition of her outstanding contributions to the industry, Maria was awarded the Exemplary Leader Award at Asia's Best Employer Brand Awards for 2024 in Singapore.
Maria's journey exemplifies the impact of compassionate leadership, demonstrating that empathy and decisiveness can coexist to create thriving workplaces and exceptional guest experiences.
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Sharing My Memorable Accor Plus Member Stories
I was recently chosen by Accor Plus as their Member Ambassador representing the Philippines! This was really such an honor for me since most of their other ambassadors are from Australia and other Asian cities. As long time Accor Plus members, we always use our 50% dining discounts and complimentary stays to explore the many Accor hotels in the country. When I got promoted to an Accor Plus Gold membership last year, we were so happy with the free room upgrades we received every time we traveled and stayed at Accor hotels throughout Asia Pacific.
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That's why I was even more surprised when I got chosen to tell my own Member Stories for the 30th Anniversary of Accor Plus. The shoot and interview was done a few weeks ago at Fairmont and Raffles Makati, another Accor hotel that is very close to my heart. Of course, we also got treated to the lunch buffet at Spectrum Restaurant and even got an overnight stay with breakfast after the photo and video shoot. So here's the video posted on the Accor Plus website. You can also read the full article and video on this link: https://www.accorplus.com/member-stories/kat-lee.
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𝑯̲̅𝒂̲̅𝒑̲̅𝒑̲̅𝒚̲̅ 𝑾̲̅𝒐̲̅𝒎̲̅𝒆̲̅𝒏̲̅’𝒔̲̅ 𝑫̲̅𝒂̲̅𝒚̲̅
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@mercurebangkoksiam @mercurehotels
#labeltannishtha #labeltannishthaofficial #happywomensday #labelapproved #tannishtha #tannishthasaha #tannishthaofficial #travel #loveislove #life #repost #reels #trending #collab #accorhotels #accorplus #allaccor #hoteldesign #gymlife #fitnessgirl #womensupportingwomen #womenempowerment #womeninbusiness
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𝘼 𝙬𝙤𝙢𝙖𝙣 𝙞𝙨 𝙘𝙤𝙢𝙥𝙡𝙚𝙩𝙚𝙡𝙮 𝙪𝙣𝙨𝙩𝙤𝙥𝙥𝙖𝙗𝙡𝙚 𝙖𝙛𝙩𝙚𝙧 𝙨𝙝𝙚 𝙧𝙚𝙖𝙡𝙞𝙯𝙚𝙨 𝙝𝙤𝙬 𝙢𝙪𝙘𝙝 𝙨𝙝𝙚 𝙞𝙨 𝙬𝙤𝙧𝙩𝙝 ❤️
#labeltannishtha#fashion#tannishthasaha#tannishtha#labeltannishthaofficial#fashionista#ootd#selflove#tannishthaofficial#love#womensupportingwomen#womensday#womenempowerment
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Accor is going global with its subscription cards to boost hotel loyalty in 2023
Many industries have been looking at subscription models to drive their sales and revenue growth. While on-demand video streaming platforms have popularized the subscription model initially, it has also gained widespread adoption in the dining and restaurant space. In 2023, the travel sector is another industry where the subscription model is expected to grow in popularity among businesses.
For a few years now, the travel firms have been seeking to integrate the subscription service into the business model. But Accor, the Paris-based hotel giant, has become the first firm in travel sector to launch the subscription card service in the global market.
In March 2023, Accor announced that the firm aims to go global with its subscription cards, thereby offering its members with discounts and perks worldwide instead of regionally. Until now, the firm only offered subscription cards in selected markets such as the Asia Pacific region, India, China, and Brazil.
The new program, All Plus, will give global travelers the ability to access discounts across 100 countries and at 4,000 properties. Furthermore, the new program will also enable members to accelerate their status in the loyalty program.
Through the subscription model, Accor is seeking to take market share away from its competitors. According to the firm, subscription cardholders accelerated their bookings between 35% to 45%. As Accor only owns 2% of the properties that it operates, the firm is using this data to woo franchisees and hotel owners to accept the discount-based product. Accor is also expecting that the subscription model will enable franchisees and hotel owners to reach more travelers.
To boost its revenue growth, Accor has also made the subscription card service available for businesses. Corporate travel programs can purchase subscription cards for their employees. With its subscription cards business-to-business (B2B) offering, Accor is aiming to boost the percentage of its direct bookings, which will also enable the firm to win more spending by business travelers.
Direct bookings are less expensive for Accor and its hotel partners compared to the ones that come through online travel booking platforms. Consequently, the B2B subscription cards service will not only enable to reach more customers, but it will also drive more revenue for the firm.
In the Asia Pacific region, where the subscription card service was initially launched, the size of booking volume of rooms through AccorPlus (termed as All Plus in the global market) is equivalent to the volume of rooms through its third- or fourth-largest online travel agency partners. With All Plus, Accor is seeking to achieve the same success in the global market by using subscription cards as digital marketing.
Several firms in the travel sector have attempted to create subscription-based products for driving customer loyalty.
eDreams, the online travel agency in Spain, attributed the surge in bookings to the subscription product that it launched for travelers seeking cheaper deals. As of November 2022, the number of subscribers paying US$57 annually to access cheaper deals stood at 3.8 million, representing a growth of 31% compared to May 2022.
Remote Year, another travel firm, launched three membership packages for remote employees seeking to work from different parts of the world. The subscription program was aimed at encouraging more beginners to join the service offered by the firm. IHG also had an ambassador program for years now, enabling travelers to pay an annual fee for accessing benefits that are generally reserved by higher-level loyalty program members. While IHG has been running the ambassador program for years, it never described the service as a subscription model.
In 2023, the pent-up travel demand means that businesses in the travel sector are projected to record robust growth. However, it also means that the travel industry landscape will be highly competitive over the next 12 months. Consequently, to drive market share away from competitors, PayNXT360 expects more and more businesses to innovate with their loyalty programs. With the subscription model gaining widespread popularity among businesses in the travel sector, many more businesses are projected to launch such subscription card services to boost customer loyalty in 2023.
To know more and gain a deeper understanding of the global loyalty program market, click here.
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Idly vada sambhar and chutney. Morning breakfast done right after a heavy night. #throwback @novotelimagica #AccorPlus #member https://www.instagram.com/p/BvuAnkgHRYE/?utm_source=ig_tumblr_share&igshid=56f0c4mxsdbl
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Back to a familiar place. . . . . . . #antidotebar #antidote #accor #accorplus #fairmontsingapore #luxurylifestyle #luxe #bespoke #bespokecocktails #luxelifestyle #wheretodrink #wheretogoh #wheretogo #mixologist #luxuryhotel #luxehotel #alcohol #singapore #mixology #cocktails #thrist #slurp #drinkup #cocktailbar #thristy #lounge @accorplus @accorhotels_apac @fairmontsingapore @antidotebar @accorhotels (at Antidote) https://www.instagram.com/p/BpW8nYhBAEq/?utm_source=ig_tumblr_share&igshid=xf8hrpth88zk
#antidotebar#antidote#accor#accorplus#fairmontsingapore#luxurylifestyle#luxe#bespoke#bespokecocktails#luxelifestyle#wheretodrink#wheretogoh#wheretogo#mixologist#luxuryhotel#luxehotel#alcohol#singapore#mixology#cocktails#thrist#slurp#drinkup#cocktailbar#thristy#lounge
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#accor @accor Accor plus members save 10% in addition to 15% discount for regular guests when staying in Vietnam. Details on story #accorhotels #accorplus #accorvietnam #vietnamhotels #vietnammembers #loyaltymembership #membership #club #accorclub (at Ho Chi Minh City, Vietnam) https://www.instagram.com/p/CWDBdnmpkQm/?utm_medium=tumblr
#accor#accorhotels#accorplus#accorvietnam#vietnamhotels#vietnammembers#loyaltymembership#membership#club#accorclub
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My home for the next few days! Thank you @accor @all ❤️ #workcation #teammsb #msb #msb2021 #accorplusmember #accorplus #choosehappy #choosehappybarkada (at Joy Nostalg Hotel & Suites Manila Managed by Accor) https://www.instagram.com/p/CQ5pEytj58d/?utm_medium=tumblr
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We were so blessed. From the whole week gloomy and raining non stop. We got 1 good sunny day for this exciting photo shoot. Padahal abis ini ujan gede lagi. Bersyukur banget de dapet sinar yang pas untuk foto outdoor kemaren. Photo shoot kali ini aku pake available light karena konsepnya lebih natural. Exciting juga bisa motoin temen ku si @kopertraveler.id di @novotelmanggaduasquare Photo📸: @daddytjeuw . . Semoga bisa berlanjut dalam perjalanan trip menyenangkan segera!! Tag papa bear: @rmohani15 Semoga lancar terusss😊😊😊 All my photo behind the scene by my best pal: @widyantara_ . . . . . . . . . #love #followback #instagramers #socialenvy #shopstemdesigns #tweegram #photooftheday #20likes #amazing #smile #kopertraveler #thehottest #blogger #bloggerpower #travelwriter #travelreviewer #travelblogger #lifestyle #lifestyleblogger #novotel #accor #novotelhotel #novotelmanggaduasquare #renovation #deluxe #room #cozy #comfort #novotelhotels #accorplus (at Novotel Jakarta Mangga Dua Square)
#room#kopertraveler#lifestyle#travelwriter#20likes#comfort#travelreviewer#novotelhotel#followback#novotelhotels#deluxe#shopstemdesigns#instagramers#renovation#thehottest#photooftheday#smile#lifestyleblogger#accorplus#love#novotelmanggaduasquare#tweegram#socialenvy#blogger#accor#amazing#bloggerpower#novotel#cozy#travelblogger
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Food at the member's lounge @Sofitel Manila during cocktails time at Hallow's Eve.
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Accor Plus: A high-value membership with a plethora of benefits across Asia Pacific for all the couples that love to explore more!
I always thought of Accor Hotels to be reminiscent of a midscale French hotel chain with limited marquee hotels and a scattered presence in India. Accor Hotels made quite a buzz recently and caught my attention, having acquired the Fairmont-Raffles group, onefinestay, John Paul – a top global concierge company and a stake in the Banyan Tree hotel, Orient express and Rixos. It dawned on me that Accor Hotels is the world’s second largest hotel operator only after Marriott.
Dining at one of the Accor hotels seemed nothing short of an obscure thought previously. But the more I delved into their dining ensemble the more it took me by surprise. They actually offer an exquisite mix of restaurants, lounges and bars across their prominent brands such as Sofitel, Novotel, Pullman, Mercure etc. Pling at the Pullman New Delhi Aerocity, in particular extends an exalted bar experience with live music and an international selection of wine and other elixirs, while Novotel Mumbai Juhu Beach is an absolutely fabulous beach front venue with five restaurants and a stunning bar called Gada da vida!
After a brief presentation on the various benefits on offer, it became clear that the Accor Plus membership was a deal one couldn’t pass. So, I signed up without a second thought and got myself an Accor Plus membership.
The well packaged membership pack consists of a membership card and a bunch of super value certificates. I feel that investing in a hotel membership that you use multiple times in a year is great value for money; it’s a gift that keeps giving 365 days of the year!
For all those considering this membership, don’t just confuse it for a mere dining membership. With Accor Plus, say hello to a free room night stay at any Accor hotel in Asia Pacific, a 10% off on regular rates at any time and an array of RED HOT accommodation deals through the year. Curiosity got me asking about similar deals and I got to know that Accor Plus is the only card which allows you to avail a free room night stay outside India. What a selection?! From Beijing to Bangkok, Goa to Gold coast, Kolkata to Kuala Lumpur, Mumbai to Melbourne and beyond, the world is your oyster to explore and experience more! Take your pick from exotic locations in Asia Pacific and enjoy a complimentary night stay for two.
Come to think of it, this membership offers the best deal for honeymooners. Apart from the free room night stay across Asia Pacific, enjoy a 50% off on your dining bill each time you share a romantic meal with your partner at any of their 800 hotels in Asia Pacific and the dining discounts are available for larger tables too. It is the only membership in India to give you the same dining discount across 1000 restaurants across Asia Pacific.
Besides being an absolute money saving membership card, the membership comes with certificates offering a free meal, group dining discounts, birthday offers, wine and more. These certificates are valid across India and we also got some special ones for our own local city; pssst…...do ask for those!
One card offering membership benefits at 800 hotels and 1000 restaurants of the largest hotel company in Asia Pacific is surely something worth thinking about!
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Fire breather .. #accorplus #accorhotels #pullman #pullmanhotels #pullmanputrajayalakeside #hotels #dinner #show #chillax (at Pullman Putrajaya Lakeside)
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[雅高集團酒店Private Sale又嚟啦] 認識小樹嘅朋友都知道小樹一向都係雅高集團酒店嘅忠實粉絲,去咁多次旅行好多時候都會訂佢地集團,So Sofitel、Pullman、Mercure、ibis style、Novotel 同M Gallery 都有住過,以中低價酒店而言,我覺得性價比算好唔錯👌🏻 今日小樹收到佢哋集團Email,11月份嘅會員優惠又出咗啦,係11月23號前預訂2018年11月底前入住嘅酒店(其實大部份地區都係去到3月底但南韓去到11月底),亞洲及澳紐六折、印度七折👍🏻包括嘅日期仲橫跨左聖誕同農曆新年公眾假期添💁♂️ 想知道你嘅旅行日期會唔會有優惠可以參閱官網或者是用佢嘅手機應用程式Search吓架🤗 傳送門: https://www.accorhotels.com/promotion/private-sale/2017/november/apac/index.en.shtml 另外,雅高集團會員係今次優惠期間訂myresorts 系列酒店仲可以參加大抽獎,共有一百位幸運兒可分別獲得150000雅高積分(相等於3000 euro)😯想知道包括咗邊啲酒店嘅朋友可以睇呢度👉🏻 傳送門: https://www.accorhotels.com/gb/leclub/hotels-offers/promotion-50824-hotel-offer-win-your-2018-vacation-days-myresorts-15-million-rewards-points-100-winners.shtml #慳返多少去旅行 #雅高集團 #酒店優惠 #會員優惠 #大抽獎 #accorhotel #accorplus #hoteloffer #membership #privatesale #luckydraw
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Throwback to the fabulous stay at Mercure Hotel 🏨 in Bangkok @mercurebkksukhumvit for the Thailand Tourism Festival last year with @tat_newdelhi @tat_india #Staycation #ExploreWithTripti 🇹🇭 @accor @all @accorplus @all_apac . . Use #LOVE_YOURSELF_LOVE_LIFE to get featured . . 📍@LOVE_YOURSELF_LOVE_LIFE ♥️ . . . . For more updates, join me on ↙️ Trip Advisor: TriptiCharan Zomato: TriptiCharan Twitter: TriptiCharan . . . . . . . . . . . . . . . . . . . . #hotelreview #hotelreviewer #hoteltravelling #delhitravelblogger #hotelreviewexpert #hotelreviews #hotelreviewblogger #thailand #letsguide #luxurytravel #hotellife #premiumhotels #bangkok #hotel #luxuryhotel #luxurylife #delhilifestyleblogger #bangkokhotel #vacation #luxury #hotelblogger #luxurylifestyle #amazingthailand #accorhotels #asia #roomservice #hotelroom @tourismthailand (at Mercure Bangkok Sukhumvit 11) https://www.instagram.com/p/CMe7HKQhPzJ/?igshid=wvxkt7vx67qo
#staycation#explorewithtripti#love_yourself_love_life#hotelreview#hotelreviewer#hoteltravelling#delhitravelblogger#hotelreviewexpert#hotelreviews#hotelreviewblogger#thailand#letsguide#luxurytravel#hotellife#premiumhotels#bangkok#hotel#luxuryhotel#luxurylife#delhilifestyleblogger#bangkokhotel#vacation#luxury#hotelblogger#luxurylifestyle#amazingthailand#accorhotels#asia#roomservice#hotelroom
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Cheers to the short work week! It’s Singapore’s National Day tomorrow and it’s a day off for us here. Party started early this week. Yippee! . . . . . . . . . #antidotebar #antidote #accor #accorplus #fairmontsingapore #luxurylifestyle #luxe #bespoke #bespokecocktails #luxelifestyle #wheretodrink #wheretogoh #wheretogo #mixologist #luxuryhotel #luxehotel #alcohol #singapore #mixology #cocktails #thrist #slurp #drinkup #cocktailbar #lounge #weekend @accorplus @accorhotels_apac @fairmontsingapore @antidotebar @accorhotels (at Antidote) https://www.instagram.com/p/BmNwKjsn0rN/?utm_source=ig_tumblr_share&igshid=11bb054rfv3tw
#antidotebar#antidote#accor#accorplus#fairmontsingapore#luxurylifestyle#luxe#bespoke#bespokecocktails#luxelifestyle#wheretodrink#wheretogoh#wheretogo#mixologist#luxuryhotel#luxehotel#alcohol#singapore#mixology#cocktails#thrist#slurp#drinkup#cocktailbar#lounge#weekend
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