#Information Security Consulting Services

[nerrajblog]

Information Security Consulting Services

Enhance your cybersecurity framework with expert information security consulting services by Panacea Infosec designed to prevent and mitigate risks.

[cx-analysis]

Optimizing CX delivery with initiatives for enhancing employee experience

The benefits of having a fully-fledged CCaaS operation staffed by competent and well-trained agents far outweigh the costs for organizations that are willing to make this investment.

What should businesses prioritize for better EX for better CX outcomes?

Organizations must focus on the implementation of new technologies that enable their employees, drive empowerment, and create optimal efficiency.

This includes both CX and EX, as 95% of organizations said that cloud enablement is vital to derive favorable CX and EX outcomes. In this instance, CCaaS migration must be a key consideration for any business looking to ensure continuity and establish a competitive advantage.

Embracing new technologies to evolve CX delivery and utilizing the insights brought about by the newly prioritized EX can help organizations directly improve their bottom lines.

[ccaas-migration]

CCaaS migration: The hottest CX trend in 2024?

The value of the cloud is indisputable. The flexibility, scalability, and convenience it provides simply cannot be matched by on-premise contact center operations—and many more industry operators are recognizing this as time goes on.

Over the last year, CCaaS migration efforts have grown significantly. While it was mostly smaller enterprises that were taking advantage of cloud contact centers in earlier years due to capacity limitations, the technology has evolved significantly and larger enterprises have now been seen to take steps towards total cloud migration.

This shift in mindset can be attributed to the two key changes in the industry detailed below:

For one, cloud contact center solutions are becoming more comprehensive and their ability to deliver above and beyond the capacity of on-premise contact centers has improved significantly over the years. The integration capabilities of cloud solutions have also ramped up, improving their utility even more.

On the other hand, CX platform vendors are either shifting their focus more toward cloud solutions or, in some cases, even discontinuing their on-premise contact center solution offerings. Genesys is a prime example of this shift.

So, the generally positive attitude towards cloud contact centers coupled with the decreasing support for on-premise contact centers are moving industry operators towards cloud solutions at a rapidly increasing rate.

[isostandards]

How Do ISO 27001 Certification Consultants Work?

ISO 27001 certification consultants are doing a commendable job by helping IT companies in fulfilling their responsibilities. If you run an IT service company but you haven’t applied for ISO certification, you should meet an ISO consultant for your future course of action.

Visit us - https://iso-standards.com/how-do-iso-27001-certification-consultants-work/

[blackchairuk]

Tracking Customer Satisfaction Metrics For Better CX

In today’s hyper-connected digital ecosystem, where every click, swipe, and tap leaves a digital footprint, organizations face a dual challenge: meeting customer expectations and staying ahead of the curve.

The solution? Data-driven decision-making. It’s not just a buzzword; it’s the bedrock of CX transformation.

[cx-project-management]

Streamline your move to an omnichannel contact center with automated discovery

As discussed earlier, one of the biggest challenges with moving to omnichannel contact centers is breaking down data silos. If this is a reason that is putting you off of CCaaS migration and implementing omnichannel solutions that drive objectives, automated discovery solutions can be a massive help.

They can identify valuable configuration IP for migration, eliminate redundant configurations, and identify operational change habits & trends to drive transformation requirements.

[madmantechnologies]

Ballistic Shields: Your Convenient Defense Against Peril

Ballistic shields are specialized protective gear that is intended to provide defence against ballistic threats, such as bullets, shrapnel, or other projectiles. They are often referred to as tactical shields or bulletproof shields. High-strength composites, hardened steel, or sophisticated ceramics are some of the sturdy materials used to build these shields, and they offer the required resistance against a variety of ballistic threats.

Ballistic shields are available in a range of shapes and sizes to accommodate a variety of uses. Handheld, transportable, riot and vehicle-mounted shields are among the most popular varieties. Every kind is designed to satisfy particular requirements and circumstances, ranging from military and law enforcement duties to first aid circumstances and even individual safety.

By shielding people from potential danger, these shields play a critical part in improving safety and security in high-risk circumstances. Ballistic shields provide an additional layer of protection and peace of mind when facing deadly dangers, whether they are utilized by police officers during active shooter situations, military troops in urban combat, or private security staff securing high-profile persons.

Ballistic shields are essential tools for those tasked with maintaining safety and security because of their mobility, adaptability, and psychological advantage. They also help to save lives and ensure the successful completion of vital operations.

CONCLUSION:-

Ballistic shields are used in a variety of industries where security and safety are of the utmost importance. They provide mobility in hazardous situations, improve safety, and provide crucial protection. They are priceless resources for individuals tasked with defending and ensuring personal safety because of their materials and design.

Ballistic shields offer a reliable and portable form of defence by expertly fusing cutting-edge materials with modular designs. Because of their wide range of uses, they are a vital resource for anyone having to negotiate high-stakes situations. Ballistic shields play an increasingly important role in protecting lives even as the world changes.

MADMAN TECHNOLOGIES are coming up with a Tactical Product portfolio that can help you both in the design consulting and best services for the bomb suit, also they can arrange the best deal price in the market and make the product available for you.

For any further queries and details email us at —

madmantechnologies{dot}ai{at}gmail{dot}com

Contact information:- 9625468776

[devops-consulting]

Reliable insights powered by CX forensics and automated discovery

Find out without a doubt whether integrating generative AI chatbots is the right move for your contact center operation and explore how it may affect CX delivery by conducting a comprehensive analysis of the configurations of your legacy contact center or CCaaS solution.

[literaryvein-reblogs]

Writing Notes: Death & Dying

Death - the end of life, a permanent cessation of all vital functions.

Dying - the body’s preparation for death. This process may be very short in the case of accidental death, or it can last weeks or months, such as in patients suffering from cancer.

DEATH PREPARATION

Although it is not always possible, death preparation can sometimes help to reduce stress for the dying person and their family. Some preparations that can be done beforehand include:

Inform one or more family members or the executor of the estate about the location of important documents, such as social security card, birth certificate, and others.

Take care of burial and funeral arrangements (such as cremation or burial, small reception or full funeral) in advance of death, or inform family members or a lawyer what these arrangements should be.

Discuss financial matters (such as bank accounts, credit card accounts, and federal and state tax returns) with a trusted family member, lawyer, estate executor, or trustee.

Gather together all necessary legal papers relating to property, vehicles, investments, and other matters relating to collected assets.

Locate the telephone numbers and addresses of family and friends that should be contacted upon the death.

Discuss outstanding bills (such as utilities, telephone, and house mortgage) and other expenses that need to be paid.

Collect all health records and insurance policies.

Identify the desire to be an organ donor, if any.

MOURNING & GRIEVING

The death of a loved one is a severe trauma, and the grief that follows is a natural and important part of life.

No two people grieve exactly the same way, and cultural differences play a significant part in the grieving process.

For many, the immediate response may be shock, numbness, or disbelief.

Reactions may include:

Shortness of breath, heart palpitations, sweating, and dizziness.

Other reactions might be a loss of energy, sleeplessness or increase in sleep, changes in appetite, or stomach aches.

Susceptibility to common illnesses, nightmares, and dreams about the deceased are not unusual during the grieving period.

Emotional reactions are as individual as physical reactions.

A preoccupation with the image of the deceased or feelings of hostility, apathy, emptiness, or even fear of one’s own death may occur.

Depression, diminished sex drive, sadness, and anger at the deceased may be present.

Bereavement may cause short- or long-term changes in the family unit or other relationships of the bereaved.

It is important for the bereaved to work through their feelings and to not avoid their emotions.

Support groups are often available.

If a person does not feel comfortable discussing emotions and feelings with family members, friends, or primary support groups, they may wish to consult a therapist to assist with the process.

Various cultures and religions view death in different manners and may conduct mourning rituals according to their own traditions.

Visitors often come to express their condolences to the family and to bid farewell to the deceased.

Funeral services may be public or private.

Family or friends of the deceased may host a gathering after the funeral to remember and celebrate the life of the deceased, which also helps the bereaved to begin the mourning process positively.

Knowing how much a loved one is cherished and remembered by friends and family can provide comfort to those who experienced the loss.

Other methods of condolences include sending flowers or cards to the home or the funeral parlor, sending a donation to a charity that the family has chosen, or bringing a meal to the family during the weeks after the death.

Source ⚜ More: Writing Notes & References ⚜ Pain ⚜ Bereavement Death & Cheating Death ⚜ Pain & Violence ⚜ Death & Sacrifice

[the-better-wizard-council]

The Better Wizard Council

A new, better Wizard Council.

Council Policies:

- the unbanning of (non-bear-related) banned spells

- the banning of all bear-related spells

- the lowering of wizard tax rates, eventually leading to removing wizard taxes altogether (clarification that I approve of regular taxes, just not wizard taxes)

- better supplies available for spellcasting

- higher quality bones

- fairer wizard laws regarding the undead

Council Members:

Galaxy the Almigty, they/them (head of The Better Wizard Council, runs this blog)

Meraki the Lich, he/they/xe/it (@merakilichfromspace)

mixt. apocrypha, they/them (@mystery-mage)

hunter, they/it (@hummingbird-hunter)

Osim the Metal One, they/it (@robo-wizard9000)

skulkie, she/they (@skulkie)

Faust, first of his name, he/him (@vampy-wizord) (currently not active)

Ebon, he/him (@ebonshward)

Worm, he/him (@wizards-apprentice)

The Interdimensional Revenue Service (@interdimensional-revenue-service)

Ollie, they/them (@thelocalwizardsblog)

Cladinsocks, they/them (@wizard-cladinsocks)

Boggle, they/them (@bogglethebogwizard)

Opalescent Apples, they/she (@opalescent-apples)

Vague, all pronouns (@vaguewizard)

Iridescence, she/her (@silver-weaver)

squid wizard, they/them (@squid-wizard) (something is wrong)

ORZAKROAKEN ADZMOZZAZZ, NEOPHYTE OF THE RED ONE, he/they (@cordateray)

Chili, they/xem (@hyperdragonthings)

Artemis, they/them (@wizard-architect)

Nora, they/them (@noreatriplea)

Babs, he/him (@boilinghotsoupandcrackers)

Dr. Zevia, any pronouns (@drzevia)

Rosin of the Dungeon, they/them (@rosinrush)

Felix, he/they (@wizardbonkers)

Corkscrew, they/them (@wizard-society)

One of the names, uncountable pronouns (@consultingdalekhunter)

Edan, he/they (@sodastreamskies)

Fynleigh, she/they/it (@gremlin-catgirl-wizard)

blue garfield, idk what their pronouns are sorry (@blue-garfield)

Julia, she who speaks the unespeakable, she/her (@weirdgirljulia)

Phoenix, any pronouns (@floridaphoenix02)

@a-bear-wizard

The Aromancer, he/him (@thearomancer)

Sophie, the generically named, she/her (@lostlaptop)

October/Andromeda/Chaos, they/them, fae/faer, xe/xem, ze/zir, ey/em (@beansinwonderland)

KHARAK XZA, SERVANT OF THE ALMIGHTY NAGASH AND MASTER BONE-SHAPER, any pronouns (@kharak-the-skeleton)

Security:

@not-wizard-council-aristocrat

@lesbianknighterrant

@hyperdragonthings

Some tags I use:

#wizard council members (for information about members of my council)

#banned spells (for talking about banned spells)

#not wizard council (for posts unrelated to my council)

#the better wizard council (occasionally used for posts about my council, I’m not very consistent about this one, sorry)

#the worse wizard council (for posts about my narrative foil @the-worse-wizard-council)

#bribery attempts (for attempts at bribery)

#council decisions (for posts where I consult the other council members)

#the curse (for posts mentioning my curse)

#plot stuff (for plot stuff)

#constellation’s posts (for posts written by my familiar, constellation)

Links:

Join The Better Wizard Council here: https://www.tumblr.com/the-better-wizard-council/715112116235976704/sign-up-to-be-a-member-of-my-wizard-council-by

Council Vote(s) in progress: https://www.tumblr.com/the-better-wizard-council/715360932720771072/like-the-wizard-council-but-better

[cx-analysis]

An Outlook On The Future Of Customer Journey Orchestration

With evolving CX technologies and transformative projects like CCaaS migration becoming more popular, the importance of customer journey orchestration becomes even more pronounced.  Let’s take a look at some recent developments in this realm.

[cyberstudious]

An Introduction to Cybersecurity

I created this post for the Studyblr Masterpost Jam, check out the tag for more cool masterposts from folks in the studyblr community!

What is cybersecurity?

Cybersecurity is all about securing technology and processes - making sure that the software, hardware, and networks that run the world do exactly what they need to do and can't be abused by bad actors.

The CIA triad is a concept used to explain the three goals of cybersecurity. The pieces are:

Confidentiality: ensuring that information is kept secret, so it can only be viewed by the people who are allowed to do so. This involves encrypting data, requiring authentication before viewing data, and more.

Integrity: ensuring that information is trustworthy and cannot be tampered with. For example, this involves making sure that no one changes the contents of the file you're trying to download or intercepts your text messages.

Availability: ensuring that the services you need are there when you need them. Blocking every single person from accessing a piece of valuable information would be secure, but completely unusable, so we have to think about availability. This can also mean blocking DDoS attacks or fixing flaws in software that cause crashes or service issues.

What are some specializations within cybersecurity? What do cybersecurity professionals do?

incident response

digital forensics (often combined with incident response in the acronym DFIR)

reverse engineering

cryptography

governance/compliance/risk management

penetration testing/ethical hacking

vulnerability research/bug bounty

threat intelligence

cloud security

industrial/IoT security, often called Operational Technology (OT)

security engineering/writing code for cybersecurity tools (this is what I do!)

and more!

Where do cybersecurity professionals work?

I view the industry in three big chunks: vendors, everyday companies (for lack of a better term), and government. It's more complicated than that, but it helps.

Vendors make and sell security tools or services to other companies. Some examples are Crowdstrike, Cisco, Microsoft, Palo Alto, EY, etc. Vendors can be giant multinational corporations or small startups. Security tools can include software and hardware, while services can include consulting, technical support, or incident response or digital forensics services. Some companies are Managed Security Service Providers (MSSPs), which means that they serve as the security team for many other (often small) businesses.

Everyday companies include everyone from giant companies like Coca-Cola to the mom and pop shop down the street. Every company is a tech company now, and someone has to be in charge of securing things. Some businesses will have their own internal security teams that respond to incidents. Many companies buy tools provided by vendors like the ones above, and someone has to manage them. Small companies with small tech departments might dump all cybersecurity responsibilities on the IT team (or outsource things to a MSSP), or larger ones may have a dedicated security staff.

Government cybersecurity work can involve a lot of things, from securing the local water supply to working for the big three letter agencies. In the U.S. at least, there are also a lot of government contractors, who are their own individual companies but the vast majority of what they do is for the government. MITRE is one example, and the federal research labs and some university-affiliated labs are an extension of this. Government work and military contractor work are where geopolitics and ethics come into play most clearly, so just… be mindful.

What do academics in cybersecurity research?

A wide variety of things! You can get a good idea by browsing the papers from the ACM's Computer and Communications Security Conference. Some of the big research areas that I'm aware of are:

cryptography & post-quantum cryptography

machine learning model security & alignment

formal proofs of a program & programming language security

security & privacy

security of network protocols

vulnerability research & developing new attack vectors

Cybersecurity seems niche at first, but it actually covers a huge range of topics all across technology and policy. It's vital to running the world today, and I'm obviously biased but I think it's a fascinating topic to learn about. I'll be posting a new cybersecurity masterpost each day this week as a part of the #StudyblrMasterpostJam, so keep an eye out for tomorrow's post! In the meantime, check out the tag and see what other folks are posting about :D

[isostandards]

ISO Standards

We are an expert ISO Certification Consultants offering our ISO services in all across the United States and Globally Navigating success together: We transform challenges into opportunities, delivering expert ISO standards solutions for your business breakthroughs. We help you empowering success through tailored strategies to obtain the ISO standards Certification.

[blackchairuk]

Why is enterprise CCaaS penetration low despite its benefits

Solutions to facilitate a smoother transition to the cloud have also become more commonplace in recent years. In this context, one of the most impactful offerings is solutions for automated discovery for CCaaS migration.

Automated discovery solutions for CCaaS migration are driving enterprise adoption

Automating a vast majority of core processes associated with pre-migration and migration workflows, these solutions can accelerate the process of transition by up to 25%—all the while driving down costs and resource requirements through automated discovery.

[gingertomcat]

If you live in the UK right now I seriously urge you to fill out this consultation.

The government and the rail operating companies intend to close nearly 1000 train station ticket offices because they deem them "a waste of money". This is not true. Ticket offices are important, not only to people that are unable to buy their tickets online but most importantly to disabled people. Ticket staff and station attendants are the ones responsible for providing accessible literature and information about travel and helping people board and leave trains safely and securely. Furthermore, they deal with station security, should an accident happen at the station, the ticket staff are first to attend. The government and the train operating companies want to shut these vital services down which will not only make thousands of people redundant but also make the railways a much less safe place to travel.

If you're not from the uk please boost this.