#Enterprises Whatsapp Solutions

[smsala01]

Enhance Communication with SMSala WhatsApp Services

SMSala offers comprehensive WhatsApp services that empower businesses to enhance communication with customers seamlessly. With SMSala messaging solutions, companies can manage conversations efficiently, automate responses, and boost customer engagement. Whether you're looking for WhatsApp Business Messaging to facilitate real-time interactions or need the advanced capabilities of the WhatsApp Business API to integrate messaging into your existing systems, SMSala provides reliable, scalable solutions for businesses of all sizes. Unlock the full potential of WhatsApp to streamline customer support, marketing, and sales efforts with SMSala's powerful tools and features. Visit the website to learn more about Messaging solutions for businesses.

[decimaltechnology]

Unlock the Potential of WhatsApp Enterprise Solutions with Decimal Technology

Raise your business communication with WhatsApp Enterprise Solutions, expertly implemented by Decimal Technology. Our tailored solutions offer continuous integration, advanced messaging features, and enhanced customer engagement. Learn how to optimize your customer support, automate workflows, and drive business growth using WhatsApp's powerful platform. Partner with Decimal Technology to transform your communication strategy and achieve outstanding results. Visit https://decimaltechnology.com/whatsappbusiness/

[karix]

Enhancing Customer Experience With Whatsapp Chatbots

WhatsApp has taken gigantic strides in the past few years, ascending to becoming the world’s most popular messaging app and now gradually making its mark as the preferred platform for brand-customer communication. The 2 billion+ user base makes it a predominant choice for brands looking to add conversational commerce to their offerings.

With the WhatsApp Business Platform, brands can use chatbots and automation to acquire leads, promote their products and offer a 24/7 always-online customer support channel.

In an age where customer experience is at a premium, brands that offer a fantastic customer experience bring in 5.7x more revenue than their competitors who do not offer a good customer experience. (Source: Forrester)

With that in mind, let us look at some ways in which WhatsApp enables brands to upgrade their customer service experience.

Making commercial communication more conversational with WhatsApp

In a time without chatbots, users would have to navigate cumbersome menus and sections on brand websites to find the product they were looking for. If the website isn’t extremely well-designed, this whole experience would take a lot of clicks and several minutes of the user’s time.

With WhatsApp chatbots, you can bypass this hassle and simulate the experience of walking into a store and having the sales rep walk you through the entire perusal and purchasing process.

For example, if a customer wants to find a nearby physical store that stocks an item they saw online the conversation could go something like.

Brands can also use WhatsApp’s CTA buttons to easily send payment links to customers at the appropriate moment. For example, a restaurant could send a quick payment link to a customer over WhatsApp following a quick conversation where the customer mentioned their order details and address.

With WhatsApp’s end to end encryption, brands can safely share documents like invoices and receipts within the chat window to make it easily accessible to their customers.

WhatsApp provides contextual data that brands can use for bespoke customer experiences

Online experiences over platforms like WhatsApp are not just limited to replicating the app or website that a brand has, instead, you can also use the unique conversational capabilities of WhatsApp and the context of the conversation to create intuitive, highly personalized and satisfying customer experiences.

With natural-language processing automation solutions like those provided by Karix, you can delve deeper into the mindset of a buyer to give them the right information at the right time in their journey. For example, you can naturally recommend a pair of shoes from your catalog in a chat window after a conversation has been initiated around similar or complementary products, making your interaction more data driven and contextual.

WhatsApp can integrate seamlessly with a CRM, allowing you to utilize past consumer data to foster long-lasting customer loyalty with a 24/7, always-on, personalized customer support system.

WhatsApp chatbots make it easy for brands to re-engage dormant customers and abandoned carts

WhatsApp is much more effective at re-engaging customers than the traditional methods such as email or SMS because of its contextual and conversational flow. This allows brands to re-engage with dormant users and those who have abandoned a purchase midway with the right nudges like a coupon code or a discount to incentivize the purchase.

WhatsApp chatbots allow brands to offer robust post-sales support

Post-sales support is one of the pillars of a great customer experience. With WhatsApp chatbots, you can have an always-on, 24/7 support presence that your customer can take advantage of at a moment’s notice.

With a combination of automation and human agents for solving more complex queries, you can drastically reduce the time it takes to resolve support queries. AI-powered WhatsApp support solutions are incredibly cost-efficient and can be scaled easily to adapt to incoming demand.

Two of the most common user support queries – tracking orders and refunds – can be seamlessly enabled over WhatsApp, dramatically improving the user experience.

WhatsApp is also a comfortable place for brands to collect user feedback, given that people are already used to sending text messages back and forth on the platform.

WhatsApp Chatbot use cases

Let us take a look at a few different ways in which WhatsApp chatbots can be deployed, depending on the industry you service.

Retail – Exploration + Lead Capture

One of the most common ways to use a WhatsApp chatbot if you are a retail brand is to use it to highlight your product catalog while simultaneously leading the user through your defined journey and collecting lead data based on their responses at each step of the way.

For example:

Banking – Faster Query Resolution + Online Banking

In the financial and banking sector, brands can use the powerful capabilities of the WhatsApp Business Platform to create a fantastic customer experience that is built on robust customer support.

As we have discussed, the scalability of WhatsApp chatbots and the ability to integrate with intelligent third-party solution providers like Karix makes it possible for brands like AU BANK to simplify banking for their customers.

For AU Bank, Karix’s WhatsApp Business solution powered by our advanced conversational platform allowed customers to initiate service requests and open a savings account, all through a chat conversation.

Travel – Booking Details + Schedule Changes

WhatsApp chatbots are incredibly useful for travel brands. For a sector that relies a lot on competitive pricing and timely notifications, chatbots allow brands to send customers all the important information right to their phone.

This means that invoices, booking confirmations, delays or flight cancelation notifications, discounts and loyalty rewards can be sent straight to a customer’s phone using WhatsApp’s secure end-to-end encryption.

In addition, travel brands can use WhatsApp chatbots to assist prospective flyers and existing customers with a 24/7 always-on support channel for any queries or assistance they might need.

WhatsApp chatbots are incredibly versatile and hold great potential for upgrading your existing customer experience. If you would like to learn more about chatbots, make sure you bookmark the Karix blog and revisit often!

For more details click on karix.com

[agapi-kalyptei]

crowdstrike: hot take 1

It's too early in the news cycle to say anything truly smart, but to sum things up, what I know so far:

there was no "hack" or cyberattack or data breach*

a private IT security company called CrowdStrike released a faulty update which practically disabled all its desktop (?) Windows workstations (laptops too, but maybe not servers? not sure)

the cause has been found and a fix is on the way

as it stands now, the fix will have to be manually applied (in person) to each affected workstation (this could mean in practice maybe 5, maybe 30 minutes of work for each affected computer - the number is also unknown, but it very well could be tens (or hundreds) of thousands of computers across thousands of large, multinational enterprises.

(The fix can be applied manually if you have a-bit-more-than-basic knowledge of computers)

Things that are currently safe to assume:

this wasn't a fault of any single individual, but of a process (workflow on the side of CrowdStrike) that didn't detect the fault ahead of time

[most likely] it's not that someone was incompetent or stupid - but we don't have the root cause analysis available yet

deploying bugfixes on Fridays is a bad idea

*The obligatory warning part:

Just because this wasn't a cyberattack, doesn't mean there won't be related security breaches of all kinds in all industries. The chaos, panic, uncertainty, and very soon also exhaustion of people dealing with the fallout of the issue will create a perfect storm for actually malicious actors that will try to exploit any possible vulnerability in companies' vulnerable state.

The analysis / speculation part:

globalization bad lol

OK, more seriously: I have not even heard about CrowdStrike until today, and I'm not a security engineer. I'm a developer with mild to moderate (outsider) understanding of vulnerabilities.

OK some background / basics first

It's very common for companies of any size to have more to protect their digital assets than just an antivirus and a firewall. Large companies (Delta Airlines) can afford to pay other large companies to provide security solutions for them (CrowdStrike). These days, to avoid bad software of any kind - malware - you need a complex suite of software that protects you from all sides:

desktop/laptop: antivirus, firewall, secure DNS, avoiding insecure WiFi, browser exploits, system patches, email scanner, phishing on web, phishing via email, physical access, USB thumb drive, motherboard/BIOS/UEFI vulnerabilities or built-in exploits made by the manufacturers of the Chinese government,

person/phone: phishing via SMS, phishing via calls, iOS/Android OS vulnerabilities, mobile app vulnerabilities, mobile apps that masquerade as useful while harvesting your data, vulnerabilities in things like WhatsApp where a glitched JPG pictures sent to you can expose your data, ...

servers: mostly same as above except they servers have to often deal with millions of requests per day, most of them valid, and at least some of the servers need to be connected to the internet 24/7

CDN and cloud services: fundamentally, an average big company today relies on dozens or hundreds of other big internet companies (AWS / Azure / GCP / Apple / Google) which in turn rely on hundreds of other companies to outsource a lot of tasks (like harvesting your data and sending you marketing emails)

infrastructure - routers... modems... your Alexa is spying on you... i'm tired... etc.

Anyway if you drifted to sleep in the previous paragraph I don't blame you. I'm genuinely just scratching the surface. Cybersecurity is insanely important today, and it's insanely complex too.

The reason why the incident blue-screened the machines is that to avoid malware, a lot of the anti-malware has to run in a more "privileged" mode, meaning they exist very close to the "heart" of Windows (or any other OS - the heart is called kernel). However, on this level, a bug can crash the system a lot more easily. And it did.

OK OK the actual hot lukewarm take finally

I didn't expect to get hit by y2k bug in the middle of 2024, but here we are.

As bad as it was, this only affected a small portion of all computers - in the ballpark of ~0.001% or even 0.0001% - but already caused disruptions to flights and hospitals in a big chunk of the world.

maybe-FAQ:

"Oh but this would be avoided if they weren't using the Crowdwhatever software" - true. However, this kind of mistake is not exclusive to them.

"Haha windows sucks, Linux 4eva" - I mean. Yeah? But no. Conceptually there is nothing that would prevent this from happening on Linux, if only there was anyone actually using it (on desktop).

"But really, Windows should have a better protection" - yes? no? This is a very difficult, technical question, because for kernel drivers the whole point is that 1. you trust them, and 2. they need the super-powerful-unrestrained access to work as intended, and 3. you _need_ them to be blazing fast, so babysitting them from the Windows perspective is counterproductive. It's a technical issue with no easy answers on this level.

"But there was some issue with Microsoft stuff too." - yes, but it's unknown if they are related, and at this point I have not seen any solid info about it.

The point is, in a deeply interconnected world, it's sort of a miracle that this isn't happening more often, and on a wider scale. Both bugfixes and new bugs are deployed every minute to some software somewhere in the world, because we're all in a rush to make money and pay rent and meet deadlines.

Increased monoculture in IT is bad for everyone. Whichever OS, whichever brand, whichever security solution provider - the more popular they are, the better visible their mistakes will be.

As much as it would be fun to make jokes like "CrowdStroke", I'm not even particularly mad at the company (at this point - that might change when I hear about their QA process). And no, I'm not even mad at Windows, as explained in the pseudo-FAQ.

The ultimate hot take? If at all possible, don't rely on anything related to computers. Technical problems are caused by technical solutions.

[creditcooperativeca]

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[elitebangladeshcorporation]

Elite Bangladesh Corporation is a trusted IT outsourcing company based in Rajshahi, Bangladesh, founded by Abdullah Fahim. Specializing in delivering tailor-made technology solutions, Elite Bangladesh Corporation has earned a reputation for excellence, innovation, and cost-effectiveness. Whether you’re a small business, a startup, or a large enterprise, we provide you with the expertise needed to thrive in a rapidly evolving digital landscape.

Why Elite Bangladesh Corporation is the Best Choice for Your IT Needs

Choosing Elite Bangladesh Corporation means choosing a partner who values quality, efficiency, and customer satisfaction. Here’s why we stand out:

Professional Expertise: Our team of experienced developers, marketers, and IT specialists brings industry knowledge to every project.

Affordable Solutions: We deliver cost-effective services that maximize ROI and deliver real business value.

Data Security and Confidentiality: Your data’s security is our top priority; we use strict protocols and advanced security measures.

Customer-Centric Approach: We focus on understanding your needs and crafting solutions that align with your business goals.

Our Core Services 📊

1. Custom Software Development 💻

At Elite Bangladesh Corporation, we understand that every business has unique needs. Our software development services include custom applications, mobile apps, and web development, designed to integrate seamlessly with your operations.

Custom Applications: We develop software tailored to your unique requirements, enhancing productivity and efficiency.

Mobile App Development: Our apps for iOS and Android are built for performance, usability, and engagement, helping you reach customers wherever they are.

Web Development: We create fast, responsive, and secure web applications to improve user experience and support business goals.

2. Digital Marketing and SEO 📈

Drive growth and enhance your online presence with our digital marketing services. From SEO to social media marketing, our strategies are designed to increase visibility, build brand awareness, and generate leads.

SEO (Search Engine Optimization): Boost your website’s rankings on search engines and attract more organic traffic.

Social Media Marketing: Engage your audience on platforms like Facebook, Instagram, and LinkedIn, building a loyal community.

Content Creation: We produce compelling content that resonates with your audience and strengthens your brand’s credibility.

3. Data Processing & Management 🗄️

Data is an asset, and managing it effectively can lead to better decision-making. Our data processing and management services streamline your data, turning raw information into actionable insights.

Data Entry & Processing: Organize and process large volumes of data accurately and efficiently.

Data Analysis: Make informed decisions with data-driven insights tailored to your business.

Database Management: Our team ensures your databases are secure, well-maintained, and accessible.

4. Customer Support Services 📞

We understand the importance of reliable customer support. Elite Bangladesh Corporation offers 24/7 customer service solutions, including voice, email, and live chat support, to help you build strong customer relationships and improve satisfaction.

Voice Support: Our agents handle calls professionally, providing customers with the assistance they need.

Email Support: We respond promptly to customer emails, ensuring issues are resolved efficiently.

Live Chat Support: Real-time chat support helps enhance customer experience and boosts engagement on your website.

Contact Us Today for Exceptional IT Services!

Whether you need customized software, data management solutions, or digital marketing expertise, Elite Bangladesh Corporation is here to support your goals. Reach out to us today to explore how we can make a difference in your business.

📞 Phone & WhatsApp: +88 01762-100057

📧 Email: abdchatbd@gmail.com

📍 Location: Rajshahi, Bangladesh

Frequently Asked Questions (FAQs) ❓

1. Who can benefit from Elite Bangladesh Corporation's services?

Our services are tailored to businesses of all sizes, across various industries including healthcare, e-commerce, finance, and education.

2. What are the benefits of outsourcing IT services?

Outsourcing helps reduce costs, access specialized skills, and allows you to focus on core operations while we manage your IT needs.

3. How does Elite Bangladesh Corporation protect client data?

We prioritize security by implementing advanced encryption, strict protocols, and best practices to keep your data safe.

4. What types of customer support services are available?

We offer voice, email, and live chat support, available 24/7, to help you provide exceptional service to your customers.

Partner with Elite Bangladesh Corporation to unlock your business’s potential and achieve a competitive edge. Contact us today for a consultation!

[seabond-jason]

Hai Bang Logistics Supply Chain (Dongguan) Co., Ltd

Our company is committed to providing convenient logistics solutions for your global import and export business. Our advantage over most of our peers is that we can provide customers with a door-to-door international logistics service, including on-site pickup, customs declaration, and smooth customs clearance. We can also pay customs duties on behalf of customers, arrange delivery time with customers, and deliver goods to designated addresses on time. Our business scope covers many regions around the world, including Asia, Europe, Africa, and the Americas, providing a variety of transportation methods such as international sea, air, land, and international express delivery. We are a comprehensive international logistics service enterprise that integrates transportation, customs clearance, warehousing, and distribution. We are committed to becoming a leading international logistics integrated service provider in the world!

PM me or reach me on Whatsapp +8613650267662

[digitalelevate1]

Elevate Your Business with Digital Elevate: Your Premier SEO, Guest Posting, Link Building, and Digital Marketing Partner

In today's hyper-competitive digital landscape, achieving visibility and standing out among countless online businesses is more challenging than ever. Whether you are a startup looking to establish a robust online presence or an established enterprise aiming to scale new heights, mastering the intricacies of digital marketing is crucial. This is where **Digital Elevate** steps in, your ultimate partner for SEO, guest posting, link building, and comprehensive digital marketing services. 

The Digital Elevate Difference

WhatsApp

At Digital Elevate, we understand that every business is unique, with distinct goals, challenges, and audiences. Our approach is tailored to meet your specific needs, ensuring that every strategy we implement is aligned with your business objectives. Here’s how we set ourselves apart:

1. Customized SEO Strategies

Keyword Research and Analysis: We conduct in-depth research to identify the most relevant and high-traffic keywords for your industry. Our analysis goes beyond simple metrics, incorporating user intent and market trends to pinpoint opportunities for growth.

On-Page Optimization: Our experts optimize every aspect of your website, from meta tags and headers to content and images, ensuring that your site is search-engine-friendly and user-centric.

Technical SEO: We delve into the technical elements of your site, addressing issues like site speed, mobile-friendliness, and crawlability to enhance your site’s performance and search engine rankings.

2.Effective Guest Posting Services

Quality Content Creation: Our team of skilled writers crafts compelling, high-quality content that resonates with your target audience and meets the standards of top-tier websites.

Strategic Outreach:We leverage our extensive network of authoritative blogs and websites to secure guest post placements that drive traffic and boost your site’s credibility.

White-Hat Techniques:All our guest posting practices adhere to the highest ethical standards, ensuring sustainable growth and avoiding any risk of penalties from search engines.

3.Robust Link Building

Link Analysis and Audits: We conduct comprehensive audits to assess your current backlink profile, identifying strengths and areas for improvement.

High-Quality Backlinks: Our team focuses on acquiring backlinks from reputable and relevant sources, enhancing your site’s authority and trustworthiness.

Competitive Analysis: We analyze your competitors’ link-building strategies to identify opportunities and develop a customized approach that gives you a competitive edge.

4.Holistic Digital Marketing Solutions

Content Marketing:We create and distribute valuable, relevant content designed to attract, engage, and convert your target audience.

Social Media Management: Our social media experts develop and implement strategies that enhance your brand’s visibility and engagement across platforms.

PPC Advertising:We design and manage pay-per-click campaigns that drive targeted traffic and deliver measurable results.

Email Marketing: Our email marketing strategies nurture leads and build lasting relationships with your audience, driving conversions and customer loyalty.

Why Choose Digital Elevate?

Choosing the right digital marketing partner can make all the difference in achieving your business goals. Here’s why Digital Elevate is the right choice for you:

Expert Team: Our team comprises seasoned professionals with extensive experience in SEO, guest posting, link building, and digital marketing. We stay updated with the latest industry trends and best practices to deliver cutting-edge solutions.

Proven Results: We have a track record of delivering measurable results for our clients, helping them achieve higher rankings, increased traffic, and improved ROI.

Transparent Reporting: We believe in complete transparency and provide regular reports and updates, ensuring you are always informed about the progress and performance of your campaigns.

Client-Centric Approach: Your success is our success. We prioritize your needs and work closely with you to develop strategies that align with your business objectives and drive real results.

Partner with Digital Elevate Today

In a rapidly evolving digital landscape, staying ahead of the curve requires expertise, innovation, and a strategic approach. At Digital Elevate, we are committed to helping you navigate the complexities of digital marketing and achieve sustainable growth. 

Let us be your trusted partner in elevating your business to new heights. Contact us today to learn more about our services and discover how we can help you succeed in the digital world.

Whatsapp:+923289640270

Mail: digital.elevatee@gmail.com

[tradersfindb2bportal]

CRM Software In UAE

Looking for a reliable CRM software solution to manage your customer relationships effectively? TradersFind is your one-stop destination to discover top CRM software providers in UAE.

Our platform connects buyers with leading CRM software companies, offering a range of solutions to meet your business needs. Whether you're a small startup or a large enterprise, our directory features providers with solutions tailored to your requirements.

Benefits of Choosing CRM Software from TradersFind:

Enhanced Customer Relationships: Improve customer engagement and satisfaction with personalized interactions and timely follow-ups. Increased Efficiency: Streamline your sales, marketing, and customer service processes with a centralized CRM system. Data Security: Ensure the safety and confidentiality of your customer data with secure CRM software solutions. Scalability: Choose from scalable CRM solutions that can grow with your business, adapting to your evolving needs. Analytics and Reporting: Gain valuable insights into your customer behavior and business performance with advanced analytics tools.

Connect with us on WhatsApp at +971 56 977 3623 to explore the best CRM software options for your business and find the perfect provider to meet your needs.

Visit TradersFind today and discover a wide range of CRM software providers in the UAE. Experience the convenience of finding the right CRM solution for your business, all in one platform.

Visit -https://www.tradersfind.com/category/crm-software

[promptedify]

Overview:

SAP Business One (SAP B1) implemented at Prompt Edify, Rwanda, serves as an integrated enterprise resource planning (ERP) solution tailored for small and medium-sized enterprises (SMEs).

Streamlined Operations:

Facilitates seamless management of core business functions including accounting, sales, purchasing, inventory, and production, enhancing operational efficiency.

Localized Adaptation:

Customized to meet specific business requirements and comply with Rwandan regulatory standards, ensuring legal and financial compliance.

Enhanced Financial Management:

Enables accurate financial reporting, budgeting, and forecasting, empowering Prompt Edify with insightful decision-making capabilities.

Inventory Optimization:

Provides real-time visibility into inventory levels, facilitating better inventory control, reducing stockouts, and optimizing procurement processes.

Streamlined Sales Process:

Automates sales processes from lead generation to order fulfillment, improving customer satisfaction and sales performance.

Improved Customer Relationship Management (CRM):

Centralizes customer data, enabling Prompt Edify to deliver personalized experiences, strengthen customer relationships, and drive loyalty.

Data-driven Insights:

Generates comprehensive reports and analytics, empowering Prompt Edify with actionable insights to identify trends, opportunities, and challenges.

Scalability and Growth:

Supports business expansion by offering scalability, flexibility, and easy integration with other systems as Prompt Edify grows and diversifies its operations.

User-friendly Interface:

Intuitive interface and user-friendly features enhance employee productivity, reducing training time and ensuring rapid adoption across the organization.

Tech Support and Maintenance:

Access to ongoing technical support and maintenance services ensures smooth operation and timely resolution of any issues, minimizing downtime.

Long-term Value:

Investment in SAP Business One offers Prompt Edify long-term value through increased operational efficiency, cost savings, and sustained growth in the dynamic Rwandan market.

Implementing SAP Business One at Prompt Edify underscores a strategic commitment to leveraging advanced technology to drive innovation, efficiency, and competitiveness in Rwanda's business landscape.

📱 (+91) 99932 86938 📧 contact@promptedify.com 🌐 www.promptedify.com 🔗 You can chat with us on WhatsApp 📑 Book you spot now👉 Register Now

[youess]

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[decimaltechnology]

Decimal Technologies: Revolutionizing Communication with WhatsApp Enterprise Solutions

In today's fast-paced digital age, effective communication is the lifeblood of any successful business. To stay competitive and engage with customers efficiently, companies need innovative communication solutions that adapt to the evolving technological landscape. Decimal Technologies, a trailblazing company at the forefront of digital transformation, offers a game-changing solution through WhatsApp Enterprise Solutions.

In an era where instant messaging has become the norm for personal communication, it's no surprise that businesses are turning to platforms like WhatsApp to streamline their interactions with customers, partners, and employees. Decimal Technologies recognized this trend early on and has emerged as a leader in providing businesses with WhatsApp Enterprise Solutions to enhance their communication strategies.

WhatsApp Enterprise Solutions: A New Era of Business Communication

WhatsApp, with its over 2 billion users worldwide, is a powerful platform for businesses to connect with their audience. WhatsApp Enterprise Solutions are designed to provide a secure and efficient way for companies to leverage this vast user base for their benefit. Decimal Technologies offers a comprehensive suite of services to integrate WhatsApp into business operations seamlessly.

1. Customer Engagement and Support

One of the key applications of WhatsApp Enterprise Solutions is in customer engagement and support. Decimal Technologies enables businesses to establish direct lines of communication with their customers through WhatsApp, making it convenient for users to ask questions, seek assistance, or provide feedback in real-time. This immediate and personalized support not only enhances customer satisfaction but also builds trust and loyalty.

2. Marketing and Promotion

WhatsApp is not just for customer service; it's also a potent tool for marketing and promotion. Decimal Technologies helps businesses create and manage marketing campaigns through WhatsApp, enabling them to reach a wide audience with targeted messages, product updates, and promotional offers. With the ability to send multimedia content, businesses can engage customers creatively and drive sales.

3. Employee Communication

Effective internal communication is vital for the success of any organization. Decimal Technologies assists companies in implementing WhatsApp Enterprise Solutions to enhance employee collaboration and engagement. This includes features such as group chats, file sharing, and secure messaging, ensuring that employees stay connected and informed, regardless of their physical location.

4. Automation and Chatbots

To further streamline operations, Decimal Technologies integrates automation and chatbot functionalities into WhatsApp Enterprise Solutions. This allows businesses to automate routine tasks, answer frequently asked questions, and provide 24/7 support without human intervention. This not only reduces operational costs but also ensures prompt responses to customer inquiries.

5. Data Security and Compliance

Decimal Technologies understands the importance of data security and compliance in today's business landscape. Their WhatsApp Enterprise Solutions are designed with robust security features to protect sensitive information and ensure that businesses meet regulatory requirements. With end-to-end encryption and data retention controls, companies can trust that their communication on WhatsApp remains confidential and compliant.

6. Scalability and Customization

Every business is unique, and Decimal Technologies recognizes that one-size-fits-all solutions may not suffice. They offer scalable and customizable WhatsApp Enterprise Solutions that can be tailored to the specific needs and goals of each business. Whether you are a small startup or a large enterprise, Decimal Technologies has the expertise to craft a solution that fits seamlessly into your operations.

Why Choose Decimal Technologies?

Decimal Technologies has established itself as a trusted partner for businesses looking to harness the power of WhatsApp Enterprise Solutions. Their team of experts is dedicated to providing top-notch services, from initial setup and integration to ongoing support and maintenance. With a track record of successful implementations across various industries, Decimal Technologies is a name you can rely on.

In conclusion, as businesses navigate the ever-evolving digital landscape, effective communication remains a cornerstone of success. WhatsApp Enterprise Solutions offered by Decimal Technologies empower businesses to connect with customers, streamline internal communication, and stay ahead of the competition. With a focus on security, customization, and scalability, Decimal Technologies is your go-to partner for revolutionizing your communication strategies in the digital age.

For more information and to explore how WhatsApp Enterprise Solutions can benefit your business, contact Decimal Technologies today at +971562791549. Embrace the future of communication and take your business to new heights with Decimal Technologies.

[karix]

Do more with WhatsApp Business API

Across a number of industries, you can use WhatsApp to notify, converse and engage with customers through their most preferred messaging app. WhatsApp Business API can act as a dynamic platform to drive two-way conversations and improve customer satisfaction. Also, the fact that customers do not have to download an additional app poses as a major motivational factor for them to engage with businesses via an app they already use and trust.

WhatsApp presents two possibilities.

Brands can use the platform to send out communications to notify consumers. If the consumer reaches out with a query or a response, two-way communication between users and the brand is possible, provided the brand responds within the 24-hour window.

Additionally, users need to first opt-in via the brand’s website or any other such channel to be able to receive messages on WhatsApp.

Let us break this down via each industry for you.

Banking, Insurance & Financial Services (BFSI)

Travel & Hospitality

Automobiles

Retail

E-commerce

Medical and Healthcare

Consumer electronics, Appliances & Durables

Banking, Insurance & Financial Services (BFSI) :

Customers today would rather carry out most transactions digitally rather than talking to an agent or visiting the branch.

Banking, Insurance and Financial Services can carry out most of their processes that require agent interactions and high wait time for customers with ease on WhatsApp.

Whether it is updating KYC or a mutual fund risk preference, helping a customer understand the account opening process or something as critical as reporting fraud/loss/block of a card, banks and financial institutions can use the WhatsApp Business solution to simplify processes and make them convenient for their customers and employees alike.

Enterprises can also use the medium to notify and keep their customers informed for processes such as transaction alerts, OTP authentication, trade summary and confirmations, portfolio updates, policy renewal reminders and so much more.

Alternatively, customers can chat with a customer care agent to request the program to retrieve information for mini statements, and even update important information such as adding on an insurance nominee for example.

The platform can also be used to address customer grievances and locate ATM and insurance branches and calculate insurance premiums and loans.

Additionally, with Karix, the WhatsApp Business solution can easily be integrated into existing APIs.

Travel & Hospitality:

Adding WhatsApp to your communication suite will make you a more reachable and better connected host and travel partner.

You can carry out an entire buyer’s journey end-to-end in WhatsApp.

For example, the interested customer can initiate a ticket booking enquiry with a WhatsApp message which can be responded with seat availability and prices.

After the customer shares his preferences, you can next help the customer with the booking by sharing a URL where the customer can make the payment.

You can close the transaction by sending out a confirmation message after the payment has been made and next share the ticket, invoice and PNR number.

Prior to the flight, the customer can enquire about the flight status and also complete his web-check, all via the same platform.

The platform can also be used to keep customers informed about important reminders and updates. Additionally, if the company opts to integrate Karix’s Natural Language Processing (NLP) engine into their ecosystem, customers can reach out to retrieve airline miles or even with an unstructured query and retrieve instant responses from the brand.

Automobiles:

Use WhatsApp to provide a better overall customer experience.

Before a sale, you can let potential customers locate a showroom, schedule an appointment or a test drive and also manage dealers within the same application.

After the sale, for existing customers, you can share insurance processing alerts, smart car functions and updates and road side assistance.

Customers can also directly reach out to you if they want to check on their invoice, insurance status, warranty information and feedback on the entire process.

If you opt for Karix’s Conversational solutions, WhatsApp can also double up as a round the clock customer care service to address customer grievances, unstructured queries and FAQs.

Retail:

With the rise of e-commerce, retail enterprises need to put in more effort to retain their customers. An investment in WhatsApp will result in higher customer retention numbers and eventually a higher annual ROI (return on investment).

Use WhatsApp as part of your retention strategy to inform customers about holidays and maintenance activities. You can share gamification messages and offer them to look for product information when you are expecting long wait-times outside trial rooms during sales. After a purchase, share transaction details and collect feedback.

Retailers that decide to add on Karix’s Natural Language Processing Manager (NLP) can use the platform to support two-way communication with their customers and help them with several services.

Existing customers can seek information on the purchase or want to update their profiles, while customers interested in making a purchase might want store locations – and all of this information can be shared via WhatsApp with rich text content supported by images.

E-commerce:

E-commerce being a digital medium that attracts people because of its convenience must factor in the need for upgrading their customer experience consistently.

It is important to develop key touch points with customers since the whole process for an e-commerce player is virtual.

To supplement the sales process, information such as transaction success, order processing and shipping status can easily be shared via WhatsApp.

E-commerce players can also easily avoid any negative feedback or losing out on their customer base if they

share information of delays, order cancellations, refund status and delivery reschedules with their customers ahead of time.

In case things escalate, and you need to manage customer grievances, you can use WhatsApp for a live customer care and FAQ channel and also take up unstructured queries via the medium, provided you opt for Karix’s chat interface.

Medical and Healthcare:

With platforms now available to review and recommend doctors, the perspective on healthcare as an industry has changed drastically over the years. Customers now expect more value, best-in-class facilities and a higher level of expertise from a healthcare service/institution.

WhatsApp can act as a mediator and facilitate several urgent requests from sharing test reports to updates on insurance processing and outstanding balance.

Leverage WhatsApp to share reminders and updates for appointments to avoid long queues outside waiting rooms and disgruntled patients.

You can also share available appointments schedules and allow them to reschedule appointments in case of delays or change of schedules on either your or the customer’s end.

The platform can also be used for a host of other services by customers like browsing services, package selection and FAQs.

Consumer electronics, Appliances & Durables:

There is no dearth of new products and appliances in the market today. With innovative technologies and so many new products available across channels, how does a brand develop and maintain brand loyalty with their customers?

The answer is simply by valuing customers, taking note of their grievances and queries and providing better customer support. And all of this can be easily executed via WhatsApp.

Whether a new software version or update is available or if the warranty is about to expire, Karix can help you send out automated WhatsApp messages to your customers.

Information like product verification, warranty details, service center location can easily be available at their fingertips with the WhatsApp Business API with an add-on of Karix’s Knowledge Repository service. You can make it is easier and more convenient for customers to now book service appointments, and request for warranty extension, all via the same platform.

Learn more about the

WhatsApp Business API

and explore Karix’s offered solutions.

[bulksmsbymsgclub]

Verified WhatsApp For Restaurants, Hotels & Cafe’s

WhatsApp Business, WhatsApp Business API, Verified WhatsApp

In the restaurant business, it’s all about convenience, speed, and quality. You have already won half the battle if you can find a customer support avenue that guarantees these three. This is the rationale behind the creation of a brand-new WhatsApp meal ordering and delivery system.

It’s a wise move for your F&B business to try to reach out on platforms that your customers already frequently use. It facilitates relationships and creates a channel that serves as both a marketing tool and a channel for customer assistance. One such tool that can assist you in achieving all these without significantly depleting your money is WhatsApp Business for restaurants.

On your Android or iPhone, you can download WhatsApp Business without charge. To reach your intended customers, just register a business account and fill it out with pertinent information (such as contact information, your company’s name, and logo, opening hours, etc.). This service can be very helpful to small Businesses.

The opportunity: How WhatsApp Business can revolutionize your restaurant operations through AI

An app like WhatsApp has limitless market potential. WhatsApp is used by more than two billion people worldwide. Within a year of its 2018 launch, WhatsApp Business had amassed more than five million subscribers. 

This is a very well-liked method of accessing services, scheduling appointments, ordering home delivery, and other things in the current market. Restaurants may make good use of these related traits. You can guarantee quicker customer service and more reach by allowing WhatsApp ordering at your restaurant.

You provide clients with a simple way to contact you with WhatsApp Business for restaurants so they can place orders, reserve tables, plan events, and contact you with any questions or issues. This can greatly benefit your local business and expand your customer base.

The issue WhatsApp Business can address

Due to rising competition, business owners of restaurants and home delivery services are seeking strategies to expand their customer base without spending a lot of money on advertising. Given that more users now prefer to order takeaway, this is now more crucial. 

Research by the International Foodservice Manufacturers Association found that 24% of Gen-Z and 21% of millennials each order home delivery three to four times each week. The post-pandemic world is, to put it mildly, much more on-demand friendly.

Additionally, because they run on-demand or with a tiny staff, small businesses cannot afford to invest in advertising, billboards, or even outside food delivery services.

Such enterprises require a low-cost avenue to:

Promote their goods

Performing service deliveries

Actively interact with consumers

broadcasting offers and availability

The tools that WhatsApp for small businesses offers enable users to perform all these tasks and more. 

Conversational AI is the solution.

A platform that provides the following can help restaurant businesses with their reachability issue:

automated customer service and problem solving

Lead generation and conversion

interaction with customers using their preferred medium

CSAT (customer satisfaction) and NPS (net promoter score) improvement

Personalized and prompt customer service

Affordable and widely accessible service

Learn more about why: Why is Everyone Talking about WhatsApp Chatbots for Food Tech?

One of the most popular apps in the world is WhatsApp. WhatsApp is used by 96% of all smartphone users in India alone. For a sizable portion of people in nations like the US, UAE, etc., WhatsApp is the main platform for online communication. As a result, it is a fantastic marketing tool for restaurant owners.

If a customer can get food and drinks through WhatsApp, they are more likely to do so than if they had to call a business and deal with waiting times or network problems.

Restaurants’ WhatsApp Business use cases

In just a few seconds, WhatsApp Business links companies with potential clients. It moves customer service beyond making an online purchase and has effectively supplanted antiquated methods like calling in orders.

This is the best route a company can offer its clients for tailored responses, requests, and query resolutions.

We will trace a customer’s path through a restaurant company’ sales funnel using the use cases that follow. 

1. Generate, evaluate, and qualify leads quickly for smoother online-ordering 

Lead generation is the first stage in every sales funnel. In the online restaurant sector, conversion cycles are frequently brief and quick. As a result, it’s critical for restaurants to review and validate leads as soon as possible customers present themselves.

Once a client messages your company on WhatsApp, you can get their name and phone number. additional information, including location, preferences, and email ID. You can also direct customers to WhatsApp and increase your lead generation by including a “click to chat” link on your website or in your ads.

After the initial message, you can chat with the client via the WhatsApp API for 24 hours. After that, you’ll need the customer’s opt-in consent to continue talking to them. 

2. Quickly respond to inquiries during the ordering process or afterward

People who are hungry want answers now, please!

That is what an AI chatbot for WhatsApp can achieve! They could inquire about the location of your restaurant, the menu, the services, the return procedures, and the customization possibilities.

While assisting customers with placing food orders on WhatsApp, you can instantly respond to these questions.

3. Immediately acknowledge and validate placed orders

After addressing the FAQs, placing orders is the next step. The procedure for placing an order should be straightforward and comprise as few stages as feasible. This keeps the customer’s interaction light and enjoyable.

If this stage has too many obstacles, the customer can decide not to place an order from your restaurant.

Making an order also involves submitting requests for things like event and table reservations. There must be a customized response for each request.

4. Enable quick payment for orders from your users.

Recently, WhatsApp unveiled its payment tool, which your users can also use for companies. As an alternative, you can address any problems customers might be having paying for the order while simultaneously pointing them to additional payment alternatives over WhatsApp. For streamlined checkouts, you can link a variety of payment gateways with your chatbot.

Here’s how to seamlessly accept payments by integrating Platform with MsgClub.

5. Provide them with order tracking in real-time to ease their minds.

The importance of delivery updates in ensuring a good customer experience cannot be overstated. When the food is ready for delivery, providing an estimated time of arrival, and communicating the delivery person’s contact information are all necessary steps. You may also use a WhatsApp chatbot and the WhatsApp API to send automatic push alerts for the same.

6. Bad food? Inaccurate items? Refunds and returns that have been validated

Refunds and returns play a significant role in the restaurant business as well. The customer must have a platform to ask for returns or refunds if they decide they don’t like the food or run into other issues.

You may arrange returns, start refunds, and take additional actions to help a dissatisfied customer using WhatsApp Business.

7. Your user loved a dish or a restaurant? Let them place repeat orders

Your customers can order their preferred items from their preferred eateries. Giving your users discounts and vouchers is one way to thank them for their loyalty. This may encourage them to make more frequent orders from you.

By allowing users to gain discounts through a slot machine game each time they finish placing an order from one location, for instance, Swiggy recently made food ordering much more involved and exciting. Users are drawn back to their service to place more orders thanks to a sizable 30% discount on the following order.

8. “How did your order go?” Gather comments and ratings

The gathering of client feedback improves the customer experience. As soon as a sale is over, make sure to quickly gather feedback over WhatsApp so that your customers are more inclined to submit their most recent feedback. Your customers are more likely to reply to requests for feedback on WhatsApp than on SMS or emails because more people use chat apps.

9. How did the food delivery go? Encourage your users to recommend their friends

Having a satisfied stomach encourages positive word of mouth.

You can urge clients to tell their friends and family about your company. According to research, if a friend recommends a new restaurant, consumers are four times more likely to try it.

10. Discover what your users enjoy by gathering customer information.

The meal delivery option for WhatsApp Business makes long-term customer information collection simpler. This also holds true for clients who may have recently changed their phone number or other contact information.

Only from MsgClub, your all-in-one WhatsApp chatbot for your restaurant business

So it turns out there are a tonne of things a WhatsApp chatbot can do for your restaurant! A capable WhatsApp chatbot delivers a wide range of functions that can automate and expedite the majority of your customer communication, from accepting orders to making payments.

At MsgClub, we work hard to maintain a high standard when it comes to providing your clients with positive support experiences. We are an authorized WhatsApp Business Solution Provider, therefore we know exactly what it takes to launch your company on WhatsApp successfully. We’d like to provide you access to our free in-depth guide to WhatsApp customer support to give you a head start.