#Customer service centers
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How does Outbound Dialer software work?
Outbound Dialer software works by using a computer system to dial phone numbers from a list of contacts, play pre-recorded messages, and connect live agents with potential customers. The software uses various algorithms to manage the calling process, ensuring that agents are not overwhelmed and that maximum connections are made.
#Telemarketing companies#Sales teams#Customer service centers#Collection agencies#Political campaigns
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Hate being an adult and making phone calls. Why can't I just email for everything?
#personal#i really hate talking on the phone#sends the anxiety up yknow?#its probably related to working in a call center and then customer service where people say the most heinous things
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If you're buying furniture and getting it delivered, ya GOTTA understand that there's gonna be SOME KIND OF FLAW with the products.
The furniture was made by humans, put into a box, that box was put in a truck, then onto a shipping container, then onto a boat, which arrives at a port, then loaded onto a truck, then unloaded into a warehouse, then back onto the truck for delivery, and THEN into your home.
Like dude to me it's a miracle the furniture made it here at all, you're lucky if it's only a knick or scratch.
Anyway, customer care doesn't actually care if you spent $6,969 on a bedset. Do you wanna get a replacement delivery scheduled or not? Stop wasting my time here on this good green earth. 🙄🔫
#customer service#i dont rly post about my day job cause its boring i just work at a call center for a furniture retailer#but boy lemme tell you there are some THICK HEADED ppl out there#nothing is ever perfect#so dont expect it to be
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i’m a rlly nice person but if you’re rude to me on the phone when i’m trying to help you i really will wish nothing but the worst upon you for the rest of your life
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yall i know yall don’t know my family drama (obviously) but i haven’t spoken to my father since my sophomore year of high school (long story) and APPARENTLY HE CAME INTO MY JOB TONIGHT ASKING IF I WAS WORKING!!
and then when he found out that i wasn’t, he WENT TO MY SISTER’S JOB to drop off a birthday present and a card for me
genuinely psychotic behavior from christopher
#rodeos-roundup#he hasn’t attempted to contact me in several years now#and i know he’s only doing it because my sister is getting married soon#and he’ll be at the wedding#so naturally (as narcissists do) he’s trying to create unnecessary drama#to make himself the center of attention#thank god i had the night off though#i would have shit bricks#and because i work customer service i would not have been able to walk away from him
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Just got put on hold to "In the Hall of the Mountain King." Between fits of incredulous laughter I wondered what message the company was trying to send. My guess is they thought "A rotating playlist of recognizable classical music sends a classy and professional tone," but all I heard was "You're about to be sent on a wild phone call goose chase you stupid asshat, so you better buckle up your five-point harness and brace for the most frustration you've ever felt in your life."
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Translating what your coworker in the customer service department said to you:
They said: (Customer) is dedicated to making sure this is resolved quickly.
They meant: (Customer) will not allow me to disconnect this call until we have an answer for them, so I need you to figure this out.
They said: (Customer) advised they are expecting a call back from you.
They meant: This person let you a voicemail a week ago, why the fuck haven’t you called them back?
They said: I advised the customer that you will have to assist them with this issue moving forward.
They meant: This is so far above my pay grade and I have neither the time nor the will to cover the fact that you messed up.
They said: (Customer) asked me to pass along the following suggestion about (thing we do here).
They meant: Here’s some utterly unfeasible and high-key insane “suggestions” from someone who does not understand the logistics of what we do here. I hope you laugh as hard as I wanted to.
They said: I do think it’s important that we bear in mind the timeline we’re working on.
They meant: You’re delusional if you think I’m going to have time to get that done before the deadline that you gave me.
They said: Just a heads up, you’re probably going to get a really weird email from (Customer) pretty soon.
They meant: I was unable to give this person everything they have ever wanted, plus my first born, and $7 billion, so they’re about to send you an email letting you know how Incompetent and Disrespectful I am 🙃
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While I'm sorta used to accidentally getting hung up instead of being picked up after being on hold, I gotta say hearing 'Oh shoot-' before the line goes dead is something I seldom get the pleasure of experiencing.
#customer service#telephone#my sympathies lady on the other end#if it helps you gave me a laugh#call center#on hold
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What is Outbound Dialer software?
Outbound Dialer software is a type of telemarketing automation solution that enables businesses to make automated phone calls to customers, prospects, or leads in an efficient and cost-effective manner.
#Telemarketing companies#Sales teams#Customer service centers#Collection agencies#Political campaigns
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dressing nicely and smiling at people 👍
#customer service really is so much better when you force yourself to pretend like you and the customer are bffs.#being miserable at work was making me miserable at work so ive decided i like customer service now 👍#its actually really nice to have a good interaction esp like im the fuel center or as a cashier in the middle of someones busy day its very#rewarding bcs people will literally tell you Thank You For Being Nice I Really Really Needed That
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Every once in a while I think about that one finished 10k word fic that I had in my drafts on wattpad that was randomly deleted and couldn’t be recovered :)
#not even joking#after I talked to customer service and they said it couldn’t be recovered#I literally cried 💀#just once#but I was fucking devastated lmao cause it was so good#it was centered around gunplay :’)#with a lil knifeplay#FUCK#I’m making myself sad again lmaoooo
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Flooring company
Discover premium flooring solutions at Timberline Flooring Center, where quality and style meet. We offer a wide range of flooring options, including hardwood, tile, vinyl, and carpet, sourced from trusted brands to suit any design vision. Our team provides personalized consultations, expert installations, and dedicated service to ensure your floors are both beautiful and durable. Visit us to explore options for your next home or commercial project and experience the difference of exceptional flooring with Timberline.
Business Hours: Mon — Fri: 9 AM–6 PM; Sat: 10 AM–6 PM; Sun: Closed
Contact Info: Timberline Flooring Center Address: 3209 Fondren Rd, Houston, TX 77063, USA Phone: +1 713–785–0889 Mail: [email protected] Website: https://www.timberlinehouston.com
Keywords: Premium Flooring Store, Timberline Flooring Center, Flooring Center Near Me, Quality Flooring Installation, Trusted Flooring Experts, Hardwood Flooring Options, Tile Flooring Showroom, Luxury Vinyl Plank Flooring, Carpet and Area Rugs, Durable Laminate Flooring, Flooring Installation Services, Residential & Commercial Flooring, Custom Flooring Solutions, Local Flooring Showroom, Floor Design Consultation
Our Products: Timberline Flooring, Hardwood Flooring, Tile Flooring, Luxury Vinyl Plank Flooring (LVP), Carpet and Area Rugs, Laminate Flooring
#Premium Flooring Store#Timberline Flooring Center#Flooring Center Near Me#Quality Flooring Installation#Trusted Flooring Experts#Hardwood Flooring Options#Tile Flooring Showroom#Luxury Vinyl Plank Flooring#Carpet and Area Rugs#Durable Laminate Flooring#Flooring Installation Services#Residential & Commercial Flooring#Custom Flooring Solutions#Local Flooring Showroom#Floor Design Consultation
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So we're in the middle of Milton, which hit us as a Cat 3. Respectable as far as hurricanes go. My power is still on at time of writing, but it has been flickering and we're under both a flood and tornado warning. Somehow I don't think my mom is going to be able to drive to work tomorrow morning, but we'll see.
#adventures in customer service#Hurricane#hurricane milton#florida#really would be nice if my internet would go down and the call center was closed so i could at least get one paid day off out of this crap
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all these things that stay on screen? Bad Website Design. it’s common, too common, so much of the screen is blocked! can we go back to cluttered screens AND POPUPS being considered extremely tacky if not a sign that the website is really sketchy? personal gripe, but this time it was on a ballet site
it’s borderline disfunctional, especially when the “sign up for this discount” box pops up every single time you go to a new page. not even on a different tab, on the same one. you have to scroll to even click on the product through all the clutter on the screen
I also do not know a single person who actually wants to use a chatbot, let alone have it onscreen (and saying you have a message)
tbh it’s so inconvenient I don’t even want to be on the site, despite the sale
uh anyway, mod hates modern website design, dancewear edition
#remember when we had site maps?#and customer service contact information?#tbh it should be illegal to not include customer service numbers and emails#and if you have to call to cancel or modify an order#that line needs to be 24/7#or you are scamming your customers by processing their orders#during the time your call lines are closed#so they can’t cancel before it’s ‘shipped’ (they made a label) and can only do a return#(looking at you guitar center)#i know it is all capitalism which is by natural unethical#but that does not mean it shouldn’t be continually called out#we deserve better.#this isn’t yelling at the sky it’s yelling at the ceiling#it’s not a for e of nature it is manmade and can be man unmade#remember (americans) to vote in november#so that we can keep the regulations we have#and keep the hope of improving them
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