#zendesk implementation partners

[bleaps-blog]

zendesk implementation partners - Qualitia, Atlassian services - Padah Solutions

We are the best Zendesk implementation partners in India and help develop software for better customer relationships. Distributors, systems integrators, business process outsourcers, service providers, etc. are given power by it. The best JIRA services are provided by Padah Solution to ensure the smooth operation of organisations in India. We are a business process management firm that also provides Zendesk services. The leading BPM company in India is Padah, which also works with Zendesk. When creating Cloud products like Buddy, we offer a fantastic solution.

[feathersoft-info]

Zendesk Consulting Services | Transforming Customer Support for Modern Businesses

In today's customer-centric world, providing exceptional support is a key differentiator for businesses across industries. Zendesk, a leading customer service platform, offers powerful tools to manage and enhance customer interactions. However, fully leveraging the capabilities of Zendesk requires more than just basic setup—it demands strategic planning, customization, and continuous optimization. This is where Zendesk consulting services can make a significant difference.

What Are Zendesk Consulting Services?

Zendesk consulting services provide expert guidance to help businesses maximize the potential of their Zendesk implementation. These services cover a broad range of areas, from initial setup and integration to ongoing optimization and support, ensuring that your customer service team can deliver fast, personalized, and efficient support.

Key offerings of Zendesk consulting services include:

Platform Implementation and Setup: Tailored setup and configuration of Zendesk to meet your business's unique needs.

Customization and Integration: Customizing Zendesk features, workflows, and automation to align with specific business processes and integrating with other tools like CRMs, ERPs, and e-commerce platforms.

Training and Support: Providing comprehensive training for your team to fully utilize Zendesk's features, as well as ongoing support and maintenance.

Data Migration: Seamless migration of data from legacy systems to Zendesk without data loss or downtime.

Performance Optimization: Regular audits and optimizations to enhance Zendesk performance, reduce response times, and improve customer satisfaction.

Benefits of Zendesk Consulting Services

Improved Efficiency: Consultants help design efficient workflows and automation rules, enabling your support team to handle more requests in less time.

Enhanced Customer Experience: By fully leveraging Zendesk's capabilities, businesses can provide faster, more personalized, and more effective customer support.

Cost Savings: Proper setup and ongoing optimization reduce operational costs by streamlining processes and minimizing manual intervention.

Scalable Solutions: As your business grows, consultants ensure that your Zendesk instance can scale seamlessly to accommodate increased customer interactions.

Continuous Improvement: Ongoing support and performance monitoring help maintain an optimal Zendesk setup, adapting to changing business needs and customer expectations.

Why Choose Feathersoft Info Solutions for Zendesk Consulting?

At Feathersoft Info Solutions, we specialize in providing Zendesk consulting services that are tailored to your specific business goals. Our team of certified Zendesk experts will work closely with you to understand your requirements, optimize your platform, and ensure your customer service operations are running at peak efficiency. Whether you need help with the initial setup, customization, integration, or ongoing support, we have the expertise to guide you every step of the way.

Key Benefits of Working with Feathersoft Info Solutions:

Customized Solutions: We develop a personalized Zendesk strategy that aligns with your business objectives and customer service goals.

Experienced Team: Our consultants are seasoned professionals with extensive experience in implementing and managing Zendesk for various industries.

End-to-End Services: From setup and configuration to training and support, we offer a comprehensive range of services to ensure your Zendesk environment is fully optimized.

Proven Track Record: We have successfully helped numerous businesses transform their customer service operations through effective Zendesk implementations.

Conclusion

Investing in Zendesk consulting services is a smart choice for businesses looking to elevate their customer support capabilities. By partnering with a trusted provider like Feathersoft Info Solutions, you can unlock the full potential of Zendesk, streamline your support processes, and deliver exceptional customer experiences that drive growth and loyalty. Don't let your customer service fall behind—leverage expert consulting to stay ahead in today's competitive landscape.

[design-studio-ui-ux]

Exploring the Impact: UI/UX Case Studies in User Engagement

Imagine you’re a powerhouse in the financial software sector. For decades, your platform has dominated the market, attracting millions of users worldwide. Yet, amidst this online dominance, you make a bold decision. You decide to revamp your platform completely. That’s the story of Intuit Inc., one of the most popular financial software platforms in the world.

In 2019, the company embarked on a strategic redesign journey, focused on reimagining its Turbo Tax platform. Why redesign a platform if things are going relatively well? Why tweak a winning formula? The answer is simple: to stay ahead of the curve.

Intuit’s primary objective was to cater to the evolving needs of its online ecosystem and keep its new generation of users engaged and excited:

Intuit redesigned its QuickBooks App Store, making it easier for small business owners or accountants, to find the apps and personalized solutions they need.

The company also revamped its TurboTax Visual System to deliver more personal experiences to users during tax season.

Intuit also redesigned its content design system to empower users to create and share more high-quality content on their platform. 

This laser focus on refining user experiences paid off in spades. Intuit’s website traffic skyrocketed by 327% in a single year! The redesigned content design system has now become an industry benchmark, referenced by leaders like Adobe, Nike, and Zendesk.

UI/UX Case Studies That Showcase the Power of User Engagement

Intuit isn’t the only company that has benefited greatly from leveraging the power of UX design. Let us explore other real-world examples demonstrating how thoughtful, clever UX design can encourage users to stay enthusiastically engaged at every stage of their journey.

Promo.com

Promo.com, a popular video creation platform, needed a UX refresh. The existing features were solid, but user research revealed a common pain point: inserting elements - subtitles, for example - felt clunky. Enter UX designer Sascha Eremin. His mission: revamp the website to Promo.com v2.0 with a focus on user-friendliness, specifically addressing the subtitle insertion issue. 

Drawing inspiration from familiar text editor layouts, Sascha implemented intuitive top and side navigation bars. These readily accessible controls streamline the text editing process, making it a breeze for users to integrate elements into their videos. This reduced the learning curve for new users and minimized the frustrations of existing users.

This UI UX case study highlights the importance of user research in pinpointing usability issues. Promo.com's user personas revealed a hidden pain point: the subtitle insertion process wasn’t intuitive. This valuable insight became the foundation for Sascha’s redesign efforts.

User research provided the foundation for Sascha's redesign, ensuring the changes directly addressed user needs. This approach is far more effective than relying on guesswork or intuition, leading to a more user-centric, engaging, and ultimately successful product.

Cathay Pacific

Cathay Pacific Airways, a frontrunner in technological innovation, consistently pushes the boundaries of the airline industry. Their commitment extends beyond on-flight passenger experiences. Prior to the digital age, Cathay Pacific relied on a traditional approach to employee travel arrangements. A dedicated team of 8-10 staff handled all travel inquiries and bookings, leading to problems like:

High call center volume

Inefficient ground staff processes

Recognizing the need for a streamlined solution, Cathay Pacific partnered with a design consultancy to create Travel-Desk, a one-stop online portal for employee travel needs. This innovative platform addressed the identified challenges through thoughtful UI/UX design principles:

A user-friendly interface ensured a smooth learning curve for employees of all technical proficiencies

Self-service functionalities on the platform empowered employees to book flights and access relevant company policies directly through the portal; reducing their reliance on call centers.

Travel-Desk consolidated all travel-related information in a single, easily searchable location

The Travel-Desk implementation yielded significant benefits for both Cathay Pacific and its employees. Ground staff at airports were no longer saddled with tasks like managing travel benefit listings or check-in processes.

All of these digital design efforts improved the firm’s overall efficiency and employee productivity. To this day, the Cathay Pacific Travel-Desk case study continues to serve as a compelling example of how user-centric UI/UX design can revolutionize internal operations.

The Flexbox Inspector

Mozilla’s Flexbox Inspector tool, crucial for CSS layout manipulation, wasn’t meeting the needs of designers. Surveys and interviews revealed that the tool felt clunky and lacked user-friendliness for designers. In 2019, led by UX designer Victoria Wang, the Flexbox Inspector underwent a comprehensive UI/UX overhaul. the focus was on optimizing workflows:

A new layout was implemented to improve the visualization of CSS Flexbox elements, allowing for easier manipulation and understanding of flex layouts.

A color-coded design scheme was set up. It provided clear visual cues that differentiated elements within the Flexbox layout, enhancing usability.

Multiple user entry points were integrated to improve users’ task completion rates.

By prioritizing user needs and incorporating their feedback into the redesign process, the UX design team was able to create a much more usable version of Flexbox. Now, it’s one of the most widely used tools among web developers and designers.

Final Take

The case studies explored in this article paint a clear picture: UI/UX design isn’t just about aesthetics; it is the cornerstone of fostering sustained user engagement. From simplifying video editing for Promo.com to streamlining travel for Cathay Pacific: thoughtful UX design empowers users and fosters long-term product loyalty for all businesses!

[evelyn4456]

Enhancing Your Dropshipping Business: Essential Tips

Dropshipping has emerged as a popular business model due to its low startup costs and minimal inventory management. However, succeeding in this competitive landscape requires more than just setting up an online store. Here are essential tips and tools to help you elevate your dropshipping business to the next

1. Niche Selection

Choosing the right niche is crucial for the success of your dropshipping business. Instead of targeting a broad market, focus on a specific niche where you can cater to a dedicated audience. To identi

Passion and Interest: Choo

Market Demand: Us

Competition Analysis: Resea

2. Reliable Suppliers

Your suppliers play a critical role in the success of your dropshipping business. Reliable suppliers ensure product quality, timely shipping, and effective communication. Here’s how to find and manage trustworthy

Research Platforms: Use platforms like AliExpress, Oberlo, and SaleHoo to find reputable suppliers. These platforms provide reviews and ratings from other dropshippers.

Evaluate Communication: Contact potential suppliers and assess their responsiveness and willingness to answer your questions. Good communication is essential for handling orders and resolving issues.

Order Samples: Before committing to a supplier, order samples of the products you plan to sell. This allows you to check product quality and shipping times firsthand.

3. Optimize Your Online Store

Your online store is the face of your business. A well-designed and user-friendly website can significantly improve your conversion rates. Here are some tips for optimizing your store:

Professional Design: Choose a clean, professional theme that aligns with your brand. Platforms like Shopify and WooCommerce offer customizable themes to create an appealing storefront.

User Experience (UX): Ensure your website is easy to navigate. Use clear categories, product descriptions, and high-quality images. Implement a simple and secure checkout process.

Mobile Optimization: With a growing number of consumers shopping on mobile devices, make sure your store is mobile-friendly. Responsive design ensures a seamless shopping experience across all devices.

Loading Speed: A slow website can lead to high bounce rates. Use tools like Google PageSpeed Insights to analyze and improve your site’s loading speed.

4. Effective Marketing Strategies

Marketing is essential to attract customers and drive sales. Here are some effective marketing strategies for your dropshipping business:

Search Engine Optimization (SEO): Optimize your website for search engines to increase organic traffic. Use keyword research tools to identify relevant keywords and incorporate them into your product descriptions, blog posts, and meta tags.

Social Media Marketing: Leverage platforms like Facebook, Instagram, and Pinterest to promote your products. Create engaging content, run targeted ads, and interact with your audience to build a loyal customer base.

Email Marketing: Build an email list and send regular newsletters with product updates, promotions, and valuable content. Tools like Mailchimp and Klaviyo can help you automate and manage your email campaigns.

Influencer Collaborations: Partner with influencers in your niche to reach a broader audience. Influencers can create authentic content that showcases your products and drives traffic to your store.

5. Excellent Customer Service

Providing excellent customer service can set you apart from competitors and foster customer loyalty. Here are some tips for delivering top-notch customer service:

Responsive Communication: Respond to customer inquiries promptly and courteously. Use tools like Zendesk or Freshdesk to manage customer support efficiently.

Clear Policies: Clearly outline your shipping, return, and refund policies on your website. This helps manage customer expectations and reduces misunderstandings.

Personalized Experience: Use customer data to personalize interactions and recommendations. Tools like HubSpot and ActiveCampaign can help you segment your audience and tailor your communication.

After-Sales Support: Follow up with customers after their purchase to ensure they are satisfied. Offer support for any issues they might encounter with your products.

6. Utilize Analytics and Reporting

Data-driven decisions are crucial for the growth of your dropshipping business. Use analytics tools to track and analyze your performance. Here’s how:

Google Analytics: Set up Google Analytics to monitor website traffic, user behavior, and conversion rates. This tool provides valuable insights into how customers interact with your site.

Sales Reports: Regularly review your sales reports to identify top-performing products and areas for improvement. Shopify and WooCommerce offer built-in reporting tools to help you track sales metrics.

Customer Feedback: Collect and analyze customer feedback to understand their needs and preferences. Use surveys, reviews, and social media comments to gather insights and make informed decisions.

7. Automate and Outsource

As your dropshipping business grows, automation and outsourcing can help you manage operations more efficiently. Here are some areas to consider:

Order Fulfillment: Use apps like Oberlo or Dropified to automate order processing and fulfillment. These tools sync your store with suppliers and streamline the dropshipping process.

Inventory Management: Automate inventory updates to avoid overselling. Tools like Stock Sync and Inventory Source can help you keep track of stock levels in real-time.

Marketing Automation: Use marketing automation tools to schedule social media posts, send email campaigns, and manage ads. Hootsuite and Buffer are popular options for social media automation.

Outsource Tasks: Consider outsourcing tasks like customer service, content creation, and website maintenance to freelancers or agencies. This allows you to focus on strategic aspects of your business.

Conclusion

Enhancing your dropshipping business involves a combination of strategic planning, effective marketing, and efficient operations. By selecting the right niche, partnering with reliable suppliers, optimizing your online store, and implementing robust marketing strategies, you can build a successful dropshipping business. Additionally, focusing on customer service, leveraging analytics, and automating processes will help you scale your operations and achieve long-term growth. Remember, the key to success in dropshipping is continuous learning and adaptation to market trends and customer needs.

[businessprocessautomations]

Unlocking Growth: Top 10 Integrations to Enhance Your HubSpot CRM Experience

In today's fast-paced business environment, maximizing efficiency and effectiveness is crucial for sustainable growth. For companies leveraging HubSpot CRM, integrating various tools and platforms can significantly enhance productivity and streamline operations. HubSpot integrations and syncing capabilities provide a powerful toolkit to extend the functionality of the CRM, enabling businesses to unlock new possibilities and drive growth. Here are the top 10 integrations to supercharge your HubSpot CRM experience:

Salesforce Integration: Seamlessly sync data between HubSpot CRM and Salesforce to align sales and marketing efforts, ensuring a unified view of customer interactions.

Mailchimp Integration: Integrate Mailchimp to automate email marketing campaigns, segment contacts, and track campaign performance directly within HubSpot CRM.

Zendesk Integration: Combine HubSpot CRM with Zendesk for enhanced customer support management, enabling support teams to access relevant customer data and deliver personalized assistance.

WordPress Integration: Integrate HubSpot CRM with WordPress to capture leads, track website activity, and nurture prospects through targeted content and offers.

Slack Integration: Connect HubSpot CRM with Slack to enable real-time notifications, facilitate team collaboration, and streamline communication around leads and deals.

SurveyMonkey Integration: Integrate SurveyMonkey to gather valuable customer feedback, track survey responses, and enrich contact profiles within HubSpot CRM.

Zoom Integration: Sync HubSpot CRM with Zoom to schedule and track meetings, automate follow-ups, and seamlessly manage virtual interactions with prospects and customers.

Google Analytics Integration: Combine HubSpot CRM with Google Analytics to gain deeper insights into website traffic, monitor conversion metrics, and optimize marketing strategies.

LinkedIn Integration: Integrate HubSpot CRM with LinkedIn to enrich contact profiles, engage with leads on social media, and track interactions for more personalized outreach.

Shopify Integration: Integrate Shopify with HubSpot CRM to unify e-commerce and sales data, track customer behavior, and personalize marketing campaigns based on purchase history.

By leveraging these top HubSpot integrations, businesses can streamline workflows, improve customer engagement, and drive revenue growth. However, implementing and managing multiple integrations can be complex without the right expertise and tools.

This is where Cloudify comes in. As a HubSpot Gold Partner, Cloudify specializes in seamlessly integrating HubSpot CRM with various platforms and applications. With Cloudify's expertise, businesses can optimize their HubSpot sync process, ensuring smooth data flow and maximizing the value of their CRM investment.

Whether you're looking to streamline sales and marketing processes, enhance customer support capabilities, or optimize digital marketing campaigns, Cloudify can help you harness the full potential of HubSpot CRM through tailored integrations and expert guidance.

Unlock growth and unleash the full power of your HubSpot CRM with Cloudify's integration solutions. Contact us today to learn more about how we can elevate your CRM experience and drive business success.

[fayebsg01-blog]

When it comes to delivering truly exceptional support and service for your customers, every second counts. The more fragmented your customer information is, the more frustrated your customers will become as they wait on hold for your support agents to search for their data across your ERP, CRM, and other business software. Even worse, this disconnected approach to information management makes your operation inefficient and costly, increasing call times, support payroll, and training costs.

[ratinglong]

Aircall crm sachs group 1b tsebloomberg

#Aircall crm sachs group 1b tsebloomberg update#

#Aircall crm sachs group 1b tsebloomberg professional#

#Aircall crm sachs group 1b tsebloomberg series#

Improve technology with new AI capabilities, additional productivity features for call centers: transcription & speech analytics for greater depth of productivity features for sales and support.

#Aircall crm sachs group 1b tsebloomberg professional#

Partner with major telecommunications companies to bring its technology to every professional around the world, by leveraging local networks expertise.

Aircall plans to recruit more customer-facing teams to come closer to the customer needs, and to form strong partnerships, including with channels and resellers.

Expand globally, with new European offices in London and Berlin, and deeper investments in North America and APAC.

Enrich its app ecosystem, specifically with new integrations covering all use cases, from e-commerce to financial services, Sales, Support, etc.

With this new funding round, Aircall will invest in the following: With offices in New York, Paris, Sydney and Madrid, Aircall recently passed the 450 employee mark and plans to recruit more than 260 new employees by the end of the year. Aircall's development relies strongly on internationalization, with more than a third of revenue generated in the United States. The company saw more than 65 percent total customer growth year over year, and now has more than 8,500 customers worldwide. The company has tremendous momentum within a huge category and a differentiated product strategy that will sustain significant growth for many years to come."ĭespite the challenges this past year has brought, Aircall achieved record-breaking growth across its business.

#Aircall crm sachs group 1b tsebloomberg series#

Kirk Lepke, Executive Director at Goldman Sachs, added: "We have been following Aircall's journey for some time and are delighted to be partnering with Olivier and the Aircall team to lead the Series D. We are very excited to partner with Aircall, as the company looks to accelerate its growth and expand globally." In a hybrid work environment, users are looking to Aircall to provide an easy to use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction. Aircall was built to empower any professional to have richer conversations, and to allow the phone channel to be accessible, transparent, and collaborative.Ĭhristian Resch, Managing Director at Goldman Sachs, said: "The past 12 months have been a catalyst for Aircall's cloud based SaaS communication solution. Ultimately, the solution allows personalized experiences for their customers. This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers' needs and their teams' performances. Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalized and convenient service. In an increasingly virtual world, businesses were lacking an easy-to-use solution that could integrate with other critical business applications, and support the communications needs of a dispersed and flexible workforce. No matter the platform you are currently using, data can be quickly and efficiently synced to the other platform with a simple click of a button! This provides you with a seamless, real-time data sync while reducing complexity for reps, managers, and leaders in sales.Aircall was founded in 2014 with the belief that traditional business phone systems were hard to manage, siloed, and required heavy implementation costs and time.

#Aircall crm sachs group 1b tsebloomberg update#

Now, sales professionals can easily update CRM records with call data, all while removing the need to hop between systems to keep lead and account records up to date. The Aircall Integration for Sugar Sell by BrainSell is designed to make salespeoples’ lives easier by offering a simple solution to bi-directionally sync data between Aircall and Sugar Sell. Upon purchase, log a ticket with Support to get your set-up call scheduled. Your initial subscription purchase comes with 10 hours of setup and onboarding.

[adamsanswers]

How to Boost your Email Marketing Business with GetResponse

What is GetResponse?

Businesses in more than 180 countries and a billion monthly subscribers use the email marketing service GetResponse. With GetResponse, professional-looking landing pages and emails can be crafted without any hassle. The impact of a campaign can be maximized, thanks to GetResponse’s email intelligence feature. Any campaign effort exerted can be easily tracked, gauged, and analyzed.

The main benefits of GetResponse are its email creator, its email templates, and its dashboard.

GetResponse’s email creator is user-friendly and allows users to come up with emails that are already optimized for multiple devices, ensuring that campaigns reach as many people as possible. Leads can be converted to buying customers thanks to smart automation and webinars are also provided so that those who are email marketing newbies can be equipped with strategies and tools for effective campaign implementation.

Users of GetResponse are also given a number of ways to grow their subscriber list. Email addresses can simply be keyed in if the contact list is small, while third-party solutions like Google, Salesforce, and Zendesk Support can be used for larger lists. Invalid email addresses can also be eliminated with the use of BriteVerify, a partner service.

Campaigns are all displayed on the GetResponse dashboard. The dashboard lets users see how many contacts received the email and how many of them opened it. The campaign tracking tool that comes with the platform can also be integrated with Google Analytics. 

[highbartechnocrat]

HOW CX HAS CHANGED IN 2022

In the wake of the COVID-19 outbreak, the importance of the customer experience (CX) has increased significantly. The customer experience (CX) is now more crucial to customers than it was a year ago, according to the Zendesk Customer Experience Trends Report 2022.

The pandemic may permanently alter consumer preferences and customer service tactics, resulting in new and higher CX standards in the eyes of your customers.

With greater importance comes greater difficulty. To thrive in the CX era, businesses need to learn how to fulfil ever-increasing demands and satisfy shifting tastes.

WHAT IS CX?

All aspects of customer experience are included in the CX acronym. It includes all of the seemingly insignificant details that contribute to the overall impression a customer has of your company.

Every interaction can influence customers’ perceptions and impressions of a company. Because customer experience (CX) directly affects customer pleasure, loyalty, and retention, it significantly impacts a company’s performance. Consumer experience management (CMX) can assist companies in meeting and exceeding customer expectations.

CUSTOMER EXPERIENCE MANAGEMENT (CMX): WHAT IS IT?

As many organizations claim, they’re devoted to delivering excellent customer experiences. It isn’t easy to continuously create an excellent customer experience (CX). CMX, or Customer Experience Management, is a strategy employed by some companies to gain control of the situation.

Tracking, monitoring, and influencing client interactions is the primary goal of customer experience management (CMX). Brands use consumer experience management (CMX) to generate consistent, individualized experiences that foster brand loyalty and deepen customer engagement.

Businesses must examine their brand experiences through the eyes of their customers to implement CMX.

Many firms also use customer experience mapping to depict the usual paths customers follow to purchase. Using a detailed CX map, companies can immediately identify and prioritize adjustments that need to be made.

IN 2022, HOW WILL CX BE DIFFERENT BECAUSE OF THE PANDEMIC?

Additionally, the pandemic has inspired several important Customer Experience (CX) trends. According to our report, many customers are rethinking their assistance preferences. Successful brands are meeting these new expectations and other shifting tastes.

TAKE CARE OF YOUR CUSTOMERS AS WE ENTER A NEW ERA

As a result, customers are more inclined to return and spread the word about their positive experience with your business.’ This is well-known and well accepted.

CX has a new connotation in times of distress. Empathy and assistance are strong selling points for companies. As a result, companies must improve the quality of their customer service.

COMMUNICATE:

Maintain a good relationship with your consumers by building and maintaining a good relationship with them. Humanize the company as much as possible.

Customers are using messaging to get in touch with support workers. In 2020, WhatsApp had a 40% growth in people using the messaging service. Calls might be draining, but texting appears to be a better option. About 33% of businesses now allow clients to contact customer service representatives via Twitter or Facebook.

LISTEN:

Customers’ requirements should be considered when creating an exceptional customer experience.

Through remote methods such as post-purchase surveys, customer support call evaluations, ratings and reviews, and customer ratings and reviews, you can collect valuable feedback. You can also use customer input from employees, focus groups, and digital customer analytics to align your customers’ journeys better.

CONCLUSION

Highbar Technocrat is one of the leading end-to-end IT solution providers for the Infrastructure, EC&O, Real Estate, and Power sectors. They are SAP Gold partner and offer a wide bouquet of digitally integrated solutions ranging from implementing SAP-based ERP solutions like Rise with S/4HANA, Cloud-based solutions to 5D BIM for mega infra-projects, RPA & IoT solutions, and many more. With an in-depth understanding and core competence of the construction & infrastructure industry, Highbar is the perfect blend of domain knowledge in the infrastructure business with a team that is well equipped to understand and relate to the requirements of the sector.

To know more write us at enquiry@highbartech.com or call +91 89767 11399

[bleaps-blog]

Business Intelligence Managed Services - Padah Solutions - BI Services

A technology-driven strategy for data analysis and giving executives meaningful information is business intelligence managed services. The tool used to extract value from massive data is the software provided by BI Managed Services. Data warehouses, dashboards, ad hoc reporting, data discovery tools, and cloud data services are examples of business intelligence technology.

[digitalmarketingtutorial]

All About Content Marketing

Research shows that the majority of companies use content marketing in that they use content in marketing and customer-oriented roles as widely as possible, regardless of content format or media channel. Content is at the heart of what we do as a marketer, and when we talk to our customers, our customers, and our readers, we tell them something in some way, and that's taken from our content. It's not just the stuff we write for ranking infographics or long-form articles.

There are several ways to promote content to increase sales, increase brand awareness and build relationships with your prospects and customers. What is new in content marketing is the way in which the role of content is considered in a strategic plan in an integrated, intelligent and customer-centered manner, which requires a content marketing strategy. Content marketing is about creating value for an audience's goals, intentions, and preferences in order to fulfill the narrative, offering, and relevance of your content.

There are plenty of ways to get creative and create engaging content that will capture and capture the attention of your target audience, whether you stick to video clips such as vlogging, whiteboard videos or product reviews. Learn how to create fantastic, useful, informative, educational and inspiring content that reaches your audience at the right time and promote it. Start today with determining which content best works for your business and your target audience, developing a content marketing strategy and increase your profits.

Delivering added value to your audience is an integral part of a successful content strategy. By providing users with valuable and relevant content, you can enhance your online reputation, build a community, and grow as an advocate for your brand. A well-documented business case can help you understand the benefits, costs and risks of implementing a content marketing strategy for your business and convince the decision makers of its value to the business.

Consistent high-quality content is one of the most effective tools you have to achieve your business goals. To take your content marketing to the next level - to generate leads, promote and close sales and build your brand - your content needs to be of high quality, strategic and valuable to your target audience - and it doesn't stop with a few published blog posts.

Content marketing helps companies build sustainable brand loyalty by providing consumers with valuable information that promotes a willingness to buy the company's products in the future. Marketing raises brand awareness and preferences by creating and distributing content buyers find useful and builds a trust relationship with consumers as they move through the sales funnel. If your audience sees your business as a partner who is interested in its success and as a valuable source of advice and guidance, then they are more likely to choose you when it is time to buy.

It is a complete strategic approach that allows you to attract, engage and define an audience and generate profitable customer promotions. It succeeds best when it imparts expertise and makes it clear that the company values the people it sells to.

Getting people to think about their business sounds great, but the results are nebulous. To make sure that your content appeals to similar people, you need to build the right audience for you. You will want to adapt to your own audience and your marketing theories.

Instead of putting your product or service to the test, you can provide relevant and useful content to your prospects and customers to help them solve their problems. Traditional marketing can take effect in minutes, but as a forward-thinking marketer, you know there is a better way.

Today, your content must reach your audience in a way that feels natural (also known as natural speech). Digital content marketing is in a word a process that needs to be done at the business level and not service or experience level, because consumers access digital content through their own experience, which relies on a complex network of relationships and content marketing channels such as websites and videos. As consumers interact with distributors throughout the supply chain, digital content and the marketing of various digital products play an important role in meeting consumer needs.

Content marketing is a generic term that encompasses a range of strategies, techniques and tactics that meet business and customer goals by using relevant content that helps to attract, convert, retain and engage customers in a trustworthy and valuable way. A content marketing strategy is a plan to build an audience by publishing, sustaining and distributing frequent and consistent content that educates, entertains and inspires people, turning strangers into fans, fans into customers, etc. Now that we talked about the benefits of content marketing and developed a strategy for building an audience, let's talk about the different forms of content marketing.

Content marketing is a marketing technique that creates and distributes valuable, relevant and consistent content to attract, attract and define an audience with the aim of promoting profitable customer behavior. When you hear a mention of content marketing, you get the idea that you know what it is, but you're too embarrassed to ask. Content marketing has changed the definition of what is called a form of advertising marketing.

You can tell whether a piece of content is part of a content marketing campaign if people are looking for it if they want to consume it or if they want to avoid it.

The answer is that it depends on how it is received by the people who are exposed to it. Return on investment can be tracked, analyzed and reported in various ways, but no company does it the same way.

To learn more about how Mailchimp can help your social media strategy, check this comparison of our free Social Media Management Tools against others. Let your expertise and unique value shine through by creating content that attracts, engages and sells.

If you want to hire someone on your marketing team that understands content marketing, hiring a skateboarder is not a bad move. New marketing channels, such as social media, will appear, and opportunities will arise.

Content marketing means that it is a long-term strategy focusing on building a strong relationship with your target audience by providing them with quality content that is relevant to them on a consistent basis. Here is one of the coolest content marketing examples in the business world: Zendesk steps in and gives everything as they show their brand value and personality at the same time.

[vanessaforest]

Trying to get innovation and increasing the return on investment? Get top-level Salesforce implementation services for every type of business.

Salesforce Implementation Services - Expand Your Possibilities with Ergonized

Salesforce is the most innovatory and complex cloud-based CRM platform in the digital industry. And this will not change currently, as it introduces several improvements a year. That's why you need skilled professionals that are familiar with the newest software.

In the report of Salesforce.com, clients who use Sales Cloud, one of the best solutions in the Salesforce family, note an average of 37% rise in income, an increase in customer satisfaction by 45%, and a rise in return on investment from their marketing actions on 43%.

If you considering the right assistant, you have two variants: to find an independent Salesforce consultant or a certified Salesforce consultant partner. External specialists offer cost-efficient alternatives, but they may not able to process a large-scale like a Salesforce implementation, and they will spend more time to finish the implementation than one cohesive consulting company.

By comparison, a certified Salesforce Consulting Partner has confirmed, Salesforce-certified knowledge.

The Registered Consultant Partner connects a diverse team of skilled professionals who can solve any problem you may be faced at the implementation stage. You pay more to a company with certified Salesforce consultants, but you end up with success.

Ergonized offers customized decisions to incorporate data and analytic content, upgrade workflow, and expand the utility of Salesforce cloud apps. Looking to move your data to the cloud space, apply a CRM Platform, and build a program to introduce automation in your company's management?

Ergonized, a proficient and credible provider, can turn any of your organization's ideas into a solution.

Our developers will competently study your company's strategy and goals to identify commerce demands and help you to hire the correct solution for business and improve the present. Whatever it is - improving sales performance, reducing long-term sales cycles, or drafting a customer 360 truth, we have all the options to meet your needs.

Ergonized IT specialists have high levels of skill to create unique solutions on the Salesforce platform and will proffer your organization a personalized customer configuration.

Our experts tailor that Salesforce solution by a pair of alternative methods which differ in complexness, outgoings, and alteration level. At first, is the standard configuration by point and click instruments. Another is to optimize the solution through code-based tools when you need large-scale changes. For small-sized and medium business consumers, we proffer fast implementation for fixed costs.

We have experience in consolidating Salesforce with actual tools, third-party functionality, direct database connection, and also other processes. Our IT specialists conflate apps with different commercial software such as Zendesk, Google Drive.

After conducting Salesforce implementation of Financial Services, our IT specialists sync theirs with Enterprise resource planning systems, web interfaces, sales support software, e-commerce websites, online groups, update each of the company’s tools, and group complete commercial data in one operating environment.

Whereas every organization has individual requirements and processes, the timing for implementing Salesforce differ. There are no several analogous Salesforce realizations. This may take up to 30 to 300 hours of work for a few weeks or months. You can get to know how fast to implement in your organization by requesting advice from Ergonized consultants.

Ergonized can reinvent the marketing approach to your users, build a better brand experience. Be it's B2B or B2C, our specialists use top intelligent marketing platforms and approaches to model the source of data, assess the effectiveness of any campaign, and customize each channel. Our services include retrieval of data from various sources, data cleansing for consistency, eliminating duplicate copies of repeating data, calibration of information entry, and import data into CRM.

We come in useful to the implementation:

Sales Cloud

To attract leads, terminate deals quickly, speed up sales, and make better personnel efficiency.

Service Cloud

To provide quality service to our customers and create a 360-degree view of every customer interaction.

Financial Services Cloud

To promptly transmit essential financial details to asset managers.

Community Cloud

To get customers, associates, and personnel together in one place and give them the details they demand to get the job done.

Einstein Analytics

To accumulate and analyze info from different sources and design high-quality visualizations to make wise decisions.

Health Cloud

To create trust of clients, provide the right assistance, and get commercial gains.

Marketing Cloud

To keep in touch with consumers through all channels, raise customer service levels employing a robust marketing automation tool.

Pardot

To create top-quality leads and speed up the conveyor to transform them into consumers in B2B sales.

CPQ & Billing

To rationalize your quotation procedure with Salesforce CPQ, that requires an extensive understanding of pre-paying pricing procedures.

Non-profit organizations (NPSP)

To organize volunteers, donate, connect with voters, and improve donor conversion rates.

MuleSoft Anypoint

To link any applications, data, and devices to the API, decrease API support costs, and automate trade processes.

Before you start integrating Salesforce, decide on cloud (or clouds) you plan to use, be it Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Heroku, CPQ, etc. Each cloud goes with an exclusive group of restrictions and peculiarities for implementation, so it is important to determine what exact ones you need before starting the Salesforce interaction.

After building a customized solution based on Salesforce in a development environment and checking it by QA professionals, it is migrated to the User Acceptance Testing environment. That’s where delegates of the client company will examine the effectiveness of the solution to guarantee that it functions as intended. At this stage, our team finds and settles bugs before launch so that the whole solution works accurately at the time of deployment.

Ergonized team will provide you with a structured approach and proficient guidance for appraising your actual analytics conditions, the general analytics requirements in your industry, and a strategy to reach those requirements through Salesforce Reporting, Dashboards, and more.

Our team benefits are:

Utter consumer focus, including a dedicated team of experts, concentrated just on your account.

Custom design to refine every single function to correspond to the intricacies of workflows.

Practical consulting facilities to avoid disruptions and avert difficult concerns from arising.

Flawless and trouble-free setup and transition process.

Ergonized works constructively with clients, partners, and teams to make sure the desired business profit. Our progressive solutions, customized to your activity, assist modify your job and ameliorate connectivity. Our team members regard systems from the perspective of regularity rather than narrow functionality.

SF supplies uninterrupted, expandable innovation so companies can quickly and reliably adapt to new market demands. As clients grow, so do their requests, and the responsive Salesforce family holds up these changes. By way of a Salesforce Implementation Partner, we focus on optimization, expandability, and accuracy of processes.

Through our deep understanding of marketing, finance, and insurance, we perform many successful implementations and solve problems comprise the various Salesforce clouds. With multifarious awareness and years of accumulated experience, we can handle various types of projects, from simple to complex, demanding any amount of modern technology.

When the application program is turning out on the AppExchange, we give the end consumer and manager the security documentation related to the app and feed it to Salesforce Product Security. And they provide the Lightning Platform org login full powers and any external components or functions that were in use during developing the solution.

Our developers transfer your database to the alternative solution without loss and damage and whatever problem in the system. Due to implementing the Salesforce Service Cloud, Ergonized specialists boost your standard processes by exclusively designed custom workflows, protected settings for access, and email forms.

Ergonized as Salesforce consulting partner spends virtual coaching to help customers to understand the capabilities of a Salesforce platform. In addition, our admins proffer post-launch maintenance on request. In consequence, to make a maximum from the standard and custom-made Salesforce configurations and improve employee productivity.

Why cooperate with us?

Proficient knowledge of the subject field

Salesforce Consulting & Training Partner

Approved professionals

Brilliant functional and technological proficiency

Potent onsite / sea delivery experience

Firm partner network ecosystem to bring industry-leading solutions.

Our custom Service Cloud execution facilities make sure that your income, efficiency, service quality, and customer engagement are growing when charges are under control.

Together with Ergonized, you can boost the project and take a maximum from the Salesforce platform.

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Zendesk with Whatsapp Explanation - Padah Solutions

"Would you like to learn more about Zendesk WhatsApp integration and features and capabilities, as well as how using it could be advantageous to you? Alternately, think about using Zendesk WhatsApp and how it will help your business or organisation. Zendesk Companies can contact with their customers via WhatsApp thanks to the platform for customer service and engagement provided by WhatsApp. Businesses may use WhatsApp to interact with their customers in a variety of ways, including live chat, customer support, and engagement tools. WhatsApp is a stable and secure platform that businesses may use to interact with their customers. - Zendesk For a limited time, businesses can use WhatsApp for free as a trial."

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Monsoon Accessorize revamps website to meet growing mobile demand, ups conversion 16%

Monsoon Accessorize on the move (Image: Monsoon Accessorize)

With mobile traffic up 18% year-on-year and its business forced to rapidly become more omni-channel, fashion retailer Monsoon Accessorize has created a new flagship online store.

  Working with digital commerce agency, Astound Commerce, Monsoon Accessorize has created a modern, agile and responsive online stores for its brands, strengthening its omnichannel offering and accelerating it global presence. It has already seen conversions up 16% on the new site.

  As consumers have increasingly looked to brands’ digital presence for inspiration and shopping, Monsoon Accessorize made a strategic commitment to grow its ecommerce business and digital presence.

  Central to the plans for digital transformation was the need to upgrade from a legacy ecommerce platform, which lacked the basic functionality needed to deliver a contemporary on-site customer experience.

  Having been heavily customised, it was expensive to upgrade and the ongoing management of the site was onerous, making product uploads and content management time-consuming and slow to implement.

  Astound Commerce designed and delivered the solution, configuring and integrating Salesforce Commerce Cloud with Monsoon Accessorize’s existing CRM platforms and its order management system to drive areas such as single customer view, marketing attribution, on-site personalisation, click & collect and ship-from-store functionality.

  Third-party technologies, including Zendesk for live chat to drive customer engagement and conversion, visual commerce tools from Curalate to enable social shopping and easy purchase of product showcased in user generated content (UGC) and Cybersource to provide frictionless payments, were also integrated to create a scalable ecommerce platform.

  With the two brands operating globally, Astound Commerce worked closely with the cross border selling specialist vendor, Global-e, which allows shoppers across the world to pay in local currency and use local delivery services for fulfilment.

  To support Monsoon’s marketing positioning shift and embed the premium and boutique elements of the brand, the Astound Consultancy team conducted a series of store visits and discussions with the brands on their future store concepts and designs to distil these attributes into the site design and UX.

  Additional editorial content on both sites gives greater visibility to the ethical and sustainable elements of the brands, dialling up story telling on its digital platforms and bringing the in-store experience to life online. Customers can now donate directly online to the Monsoon Accessorize Trust, which supports sustainable development projects in developing countries and local UK community projects.

  Despite the onset of the covid-19 pandemic and the disruption this caused to businesses globally, the two sites went live in July 2020. Within just two months of launch, mobile traffic to the site had risen by 18%, the bounce rate had reduced by 12% and conversion had increased by 16%.

  Tristan Vanhegan, Digital Director at Monsoon Accessorize, explains: “Astound Commerce is a trusted partner who delivers best-in-class solutions while also being a pleasure to work with. Despite the challenges of delivering the final stages of the project during lockdown, the Astound team worked tirelessly to minimise delays while providing the highest levels of consultancy and technical expertise.” To see returns on our investment so quickly is testament to the importance of working with an expert digital partner, such as Astound, to ensure the long-term success of our business,” he added.

  Astound Commerce UK MD, Terry Hunter, adds: “The fashion industry has digitally transformed rapidly and it’s clear that digital commerce will drive future revenues. We’re delighted to work with these two much loved British brands to support them as they continue their omnichannel transition. The new platform provides a scalable and future-proof solution that can support each brand’s expansion whilst ensuring customer experience is upheld at each touchpoint.”

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Top CRM Technology Companies

Businesses have always indicated a readiness to invest in CRM solutions. A push for such investments is driven by companies’ seeking to improve their efficiencies and optimize operations. Ideal CRM solutions are meant to initiate a range of strategies, practices and technologies that arms companies with the ability to analyze and handle customer interactions. While software solutions bring about such improvements, companies often face hurdles with outdated softwares presenting irrelevant tools and applications, complicated usability, and difficulty with integrating applications. These redundancies cause needless breaks in the workflow that has a direct impact of productivity.

Today’s businesses revolve around leveraging customer feedback and data to maintain tight customer relations. Companies expect their CRM systems to collect data with accuracy and efficiency. Completing tasks with generic software tools paved the path for new inefficient and hard to maintain solutions. The analytics of data with multiple sources also became a tiresome task. Companies are in a constant search for simple and inexpensive solutions that are easy to use and offer reliable tools and features. Burdened by hidden costs associated with licensing, enterprises often overpay to avail a fraction of their software’s capabilities, often causing much of their functions to be incomplete. The flood of numerous solution options and varied pricing structures further add to the plight of companies seeking ideal CRM software that are in alignment with their needs. As a result, companies are required to be well informed before they can make any advances with CRM investments.

It is common knowledge that different companies employ different strategies to ensue the right solution. Based on their operations and business priorities, it is imperative for companies to pre-plan their approach to select the most suitable tools and ensure sustained growth and long-term success. Companies have displayed significant consistency with their expectation from a CRM system and why they are taking initiatives to make investments. Often confronted by their requirement to elevate efficiency and optimization, the most sought after requirement by businesses is process automation. Ease of integration, ease of use, mobility, and customizability are some of the other pointers that enterprises are examining to assess the effectiveness of a CRM solution.

Apart from key functionalities, companies also expect some key features like donor management, billing, and project management from CRM systems. These functions are a means to improve companies’ availability to customer information and improve their awareness of the customers’ needs. For instance, billing information allows companies to assess the purchase frequency and requirement of customers, allowing them to frame better and more personalized offerings. Historically, such information was scattered across multiple sources but with today’s advancements integrated in CRM solution, businesses can access vital customer information to ensure strong customer relationships.

To help CIOs navigate through the list of prominent CRM solution providers, our distinguished selection panel, comprising CEOs, CIOs and VCs, industry analysts and the editorial board of CIOReview narrowed the 20 most promising CRM solution providers 2019 that exhibit competence in providing competent and robust CRM solution.

Top CRM Technology Companies

ABLE

Located at St. Louis, MO, and led by Jeff Pawlow, CEO, ABLE provides a platform for accountants to have elegant CRM, marketing, and business development that ensures sustainable, and profitable growth. ABLE allocates a series of dashboards and reports that allow accountants the transparency that is required while performing actions for their consumers. With the perfect combination of accounting as well as technology experts, the company creates an easy-to-use interface and diverse functionalities that help accounts teams move forward through the technology disruption ahead

Clear C2

Clear C2, a technology solution provider is deeply rooted in the digital world as a leading CRM systems vendor across a variety of enterprise arenas. The company started over two decades ago, and began its humble journey in the software ballpark with a simple contact management solution. Presently, Clear C2 is a robust enterprise CRM that has a simple user interface, and the automation of client relationship management process it offers allows users to dominate their business goals, and scale great heights with data analytics, security compliance, and significant return on investments

HubSpot

In todays digitally enabled enterprise marketplace meeting consumer demands is key to having sustenance, and economic growth through all avenues of business operations. On this front, HubSpot, an industry leader leverages a CRM system that is feature packed and enables users to organize, track, and nurture potential leads and customers. The application is a free for life platform, and organizations can also gain access to its premium functions by adding those at latter stages based on their requirements. HubSpot empowers commercial firms to have automation of sales processes and in turn aids sales teams to enjoy the once mundane procedures

LeadSmart Technologies

As one of the best CRM, marketing automation, and channel collaboration suite provider, LeadSmart Technologies combines workflows and best practices into a single simplified system. Built on the Force.com or Lightning development platform from SalesForce, the company’s products integrate various marketing automation systems into a single suite. The CRM system can manage partner collaborations and relationships with representatives, agents, dealers, brokers, distributors or other channel partners. The high performance capabilities of the products give LeadSmart Technologies the capability to convert leads into sales ready opportunities, as per the industry or enterprise requirements

Agile CRM

AgileCRM, is a privately held software as a service company found in 2013, specializing in Customer Relationship Management (CRM) solutions. This startup provides a platform for sales, marketing, and support automation to help minor trades. It provides end-to-end CRM solution that manages all parts of a customer’s journey from a single point of control to achieve, sustainable and scalable growth. AgileCRM arms its clients to have superior contact management, marketing automation, web analytics, telephony, 2-way emails, real-time activity alerts and much more. AgileCRM integrates with leading SaaS services like ClickDEsk, Zendesk, Stripe, and LinkedIn, and more, and together delivers a delightful customer experience

Apptivo

Founded in 2009, Apptivo’s initial value proposition was in creating an affordable and easy to use solution for small businesses to collaborate with customers and partners. Over the years, the company has found great success while leveraging its CRM solution, and this substantial rise has them grow to over 150,000 clients located in 194 countries. Irrespective of shape and size, currently many enterprises across multiple industry realms utilize Apptivo’s CRM application to make informed decisions during project management, invoicing and communication needs

Cendyn

Cendyn, a marketing technology solution provider has garnered more than twenty years of experience delivering CRM platforms to the hotel industry. The company has a suite of products that help management at these boarding houses turn guest data into actionable information, and in turn deliver service to visitors that are enticing and delightful. Cendyn offers a 360-degree view into guest behaviors and interests, and then uses those insights to engage with the right message at the right time through the right channel

CRMNEXT

As enterprises across the world continue to adopt new strategies and deploy digital solutions as an answer to their client relationship management woes, CRMNEXT, a technology service provider offers a next-generation platform that combines both the heritage of the past and the modernization of the present. It empowers clients to fully understand the methods to overcome the hurdles between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified operations center. CRMNEXT has a primary clientele in the banking industry, and is credited as the single largest CRM provider within the industry with 3,25,000+ users across 5,000+ locations and 36 countries

eWay System

eWay system releases an all-in-one CRM system that provides clients with contact management, sales and oppurtunties, project management and integrated bulk mails. It partners with Microsoft to leverage one of the best CRM platforms with embedded Outlook functionality, and offers the computational engine for market use in three different structures—free with upgrade capabilities, monthly or annually. This inundated approach allows eWay to solicit and deliver its software programs to organizations of all sizes for them to collect, organize and share all of the important information with security compliance while ensuring sustainable profitability

GreenRope

Located at Solana Beach, California, GreenRope is a one-stop-shop for all organizational CRM woes. The company offers an integrated best0in-breed CRM platform that accelerates growth by increasing awareness, generating leads, and driving conversions. Clients implementing GreenRope’s software are given full access to all features and functionalities that enable to have a clear vision of their sales, marketing and operations irrespective of their subscription level. The focus is to create a bond between business and clients through a user-friendly design, flexible setup, and powerful tools that can put an enterprise light years ahead of competition

Insightly

Insightly provides a CRM solution that can map and pinpoint status of customer engagements to derive which employees have the best ties with particular consumers. The platform can be used from its implementation, and helps sales teams to tailor user experiences based on eventful customer behaviour feedback profiles. Insightly CRM allows for organizations to communicate with consumers in a much more efficient and rapid manner by enabling work flow automation. It allows users to manage all the information via a Kanban dashboard, and the screen is easily customizable to suit several different industries

Kapture CRM

Kapture CRM is a cloud-based Customer Relationship Management services and solutions provider. Its offering of the stand-alone mobile CRM software centralizes operations for a company, addressing the needs of startups, small businesses and large organizations. Focused on Sales, Service and Operations, Kapture serves industries like transportation, retail, healthcare, FMCG, ecommerce, media, banking, education, and much more. Kapture’s device independent solution platforms integrate the services offered by the company by capturing leads from various channels and sources. The customizable operational features, in-built integrated APIs and Android optimization ensures lower costs and higher efficiency

Less Annoying CRM

Built for small businesses, the Less Annoying CRM offer web-based Customer Relationship Management apps that can effectively manage contacts, notes, calendar, to-do’s and more. Based on the principles of affordability, simplicity, and outstanding customer services, the CRM software is tailor-made for individual businesses. The firm gives more importance to customer priorities, securing data, extended relationships, affordable pricing, and giving only what is needed with the CRM products. The simplified user interface of Less Annoying CRM are user-friendly, which is organized and uncluttered, giving the users ease of access and immediate usability

Nimble

Nimble is a provider of Web and SaaS-based platforms and solutions for small businesses with high-end CRM systems combined with social media. Designed for the small businesses the company excels in combining relationship management, unified conversations/communications, social media tools, and team collaborations, making effective utilization of resources. The centralized SaaS platform of Nimble keeps the communications under perfect control with organized team communications and segmented data storage. The simplified user interface of Nimble keeps things organized and easy to view or access, adhering to multiple industry requirements

Ontraport

Known as a CRM and automation platform service provider, Ontraport focuses in getting new customers for client. Built for entrepreneurs, small businesses and solopreneurs, it incorporates CRM, ecommerce, marketing automation, and reporting tools into a single platform. The powerful customizable CRM platform brings forth the mails, payment processing, Salesforce automation, and onboarding features under one roof. Utilizing the robust departments of Ontraport, the company helps clients in managing orders, customers, reporting, affiliates, accounting, and fulfillments. The analytics capability if the platforms bring out insights from the gathered and structured data that can boost business in multiple ways

Optimove

Built for smart marketing teams, Optimove leverages AI-based customer relationship management platforms with precision. The SaaS-based customer data platforms utilize algorithms to autonomously optimize multichannel data and campaigns for the organization. The science-first relationship marketing hub bridges the data gap between customers and data. Its AI-enhanced platform understands and interacts with multitude of such data, generating actionable insights that can be monetized for better customer relationships and profits. Serving more than 350 brands across multiple industries, Optimove has partnered with different technology providers implementing scientific methodologies like customer micro-segmentation, predictive modeling, real-time campaign triggers, multi-channel campaign optimization, etc

Pipeliner CRM

Focused mainly on pipeline management, sales process, and analytics, Pipeliner CRM is a global company that offers sales enablement tools for enterprises. Designed specifically to empower salespeople and sales management, it offers multiple tools at the same place for easy functioning. Pipeliner’s CRM platform provides a clear picture of the sales cycle, providing the user with information such as client information, onboarding, sales adoption, implementation, customer data, administration, etc. The easy-to-use interface and platform can be accessed from any device and is less expensive. Pipeliner caters to the needs of multiple industries like insurance, financial services, manufacturing, consulting, leisure, transportation, and logistics

Sellution

Sellution is a unified all-in-one CRM Sales platform and service provider that handles B2B operations management, order processing, and sales CRM for the small and medium businesses. The software solutions help a company to increase employee productivity by eliminating unwanted integrations & multiple logins, control inventory, and forecast accurate sales while reducing operational costs for the organization. Sellution’s sales platform empowers the sales team by leveraging automation and streamlining the sales pipeline. The platform can also be seamlessly integrated with everyday tools like Google Apps, Zapier or Outlook, enabling flexibility in data or information management

Spiro Technologies

A proactive customer relationship management platform provider, Spiro Technologies offer the efficiency to identify, process, prioritize, and execute sales and marketing decisions. The company’s platform, found on the principle of giving room to sales people and managers, automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps. Leveraging AI and machine learning technologies, Spiro Technologies’ AI assistant can integrate into the systems of the team to collect up to eight times more data, reach 47 percent more prospects, and grow monthly sales by 20 percent. It serves industries like construction, finance, manufacturing, and technology, among others

SugarCRM

SugarCRM, simplified the customer relationship management platform with easy to use and simple CRM software that fulfills the demand. Sugar, the open source software, assists the clients in sales-force automation, collaboration, Mobile CRM, marketing campaigns, Social CRM, customer support, and reporting. Designed for small businesses and enterprises alike, the firm’s innovative products engage sellers, marketers, receptionists, executives, and customer support agents with customers efficiently. SugarCRM optimizes the relationship flow between people and business with individualized CRM user experience that is immersive, engaging, and intuitive. Till date, the company serves more than 1.5 million customers in 120 countries around the globe

Originally Published on: Top CRM Technology Companies