#what is customer experience management software

[numrcxm]

What do you mean by customer experience management platform, and how does it work?

A customer experience management (CEM) platform is a software solution that helps businesses manage customer interactions across all channels. It provides customers with a single interface to interact with the company, makes it easier for companies to respond to them in real-time, and allows businesses to optimize their customer engagements.

A CEM platform is built on two main components: a customer data management system and a customer engagement engine. The customer data management system provides companies with all the information they need to understand and serve their customers. In contrast, the customer engagement engine allows them to engage with them in real-time across multiple channels.

A customer data management system

It provides companies with all the data they need to understand and serve their customers. That includes not just basic customer information but behavioral data, such as what a person does on your website. It also includes transactional data from e-commerce sites, which allows companies to see what products people buy, how frequently they make purchases and more.

The customer engagement engine allows companies to interact with their customers in real-time across multiple channels. It allows them to provide personalized offers and recommendations based on the person’s interactions with their business.

Real-time customer engagement engine

The customer engagement engine allows companies to interact with their customers in real-time across multiple channels. It allows them to provide personalized offers and recommendations based on the person’s interactions with their business. Collecting data from all of these different touch points makes it possible for businesses to create a more holistic view of their customers. There are a good number of businesses that are using voice-of-the-customer tools for their online channels to get optimized to collect the feedback of the consumer

That is important because it allows them to provide a better experience for their customers and ultimately improve the ROI of their marketing campaigns.

As marketers, we know how important customer data is. It helps us make smarter decisions about where to focus our efforts, which tactics are working best for our audience and how to improve upon them to generate more leads or sales.

Customer service software, including customer relationship management (CRM) and enterprise resource planning (ERP) platforms

They are supposed to make it easier for us to access and manage customer data. But when you don’t have the right tools, it can be difficult for marketers to get a full picture of their customer's experiences. When your company doesn’t have the right tools, it can be difficult for marketers to get a full picture of their customer's experiences.

Choosing the right customer service software for your business is important. To help you make that decision, we put together this guide outlining some of the most important factors to consider when shopping around for CRM and ERP solutions.

What is Customer Service Software? Customer service software, or CSP for short, is any software that helps businesses manage their customers and customer interactions. Most CSPs are designed to help companies with the following tasks:

-Create a detailed database of all customer data and information.

-Create a system for managing customer queries and requests in an organized way.

-Create an easy way for businesses to track and measure customer service performance.

Website analytics platforms

They are a form of CSP. They help companies track the performance of their websites, including where users are coming from, what they’re looking at on the page, how long they stay there, and much more. Data management platforms These are a form of CSP. They help businesses manage and organize their data, including tracking where it comes from and how it’s used. They can also get used to managing your company’s data security. Data is a critical asset for any business, so protecting it from threats is important. 

Many types of data management platforms, including those that help businesses manage their cloud storage and backups. They can also get used to ensure that companies have the right controls for their employees’ work with sensitive data such as Social Security numbers or credit card information.

Call center records

A form of CSP, call center records to help businesses track their customers’ interactions with the company. They can measure performance and customer satisfaction levels and provide feedback on what works and doesn’t. Customer relationship management (CRM) software This is a form of CSP. They help companies manage customer relationships by tracking customer data, including contact information and purchase histories.

Customer relationship management (CRM) Platform This is a form of CSP. They help companies manage customer relationships by tracking customer data, including contact information and purchase histories. These tools can measure performance and customer satisfaction levels and provide feedback on what works and doesn’t.

The software can also get used to managing the sales process, including lead management and tracking, sales forecasting and automation. Businesses need to have an accurate record of customer data. That will help them better understand their customers and tailor their marketing strategies accordingly.

 Physical location data

That is a form of CSP. It includes the physical location of customers and their devices and where they spend their time. This form of CSP can get used to tracking where customers go, how long they stay at a location, and what time of day they visit. Demographic information This is a form of CSP. It includes data about the age, gender, income level, education level, ethnicity and other demographic traits of consumers.

This data can be used to target specific groups of customers with advertising campaigns. Behavioral information This is a form of CSP. It includes data about customer habits, such as their shopping history, browsing or purchasing behavior. This information can help companies identify trends among their customers and predict what products they might want to buy next. 

Conclusion

Thanks to a customer experience management platform, businesses can use insights and data to deliver consistent and personalized customer experiences, even when customers use multiple channels. With solutions on top of cloud infrastructure, CEM platforms are better equipped to handle the information flow and scalability requirements that arise when multiple channels are used in concert. 

[gabessquishytum]

Dream's a software developer (I could see either as an architect for that large-scale view mentality or as the Senior level dev that keeps getting asked to move into management type positions and just straight up refuses because he's been doing code happily for the past fifteen years and doesn't plan on changing that now).

He enjoys his job enough. He likes computers and code. It functions exactly as told (for better or worse) and appreciates the straightforwardness of it all. He's a bit insufferable to work with, but if you have an issue, he'll readily help (just be prepares for critiques on your code in the process).

Hob works at the same company as Dream, but as a front-end dev. The work he does for his day job is kinda boring. All standard corporate style web design. No fancy scripts or fun colors. But in his spare time, he weaves Javascript and CSS like a wizard and creates magical, animated scenes across the page. Would it be easier to just make a video and play it on the page instead? Sure, but where's the fun in that?

Dream and Hob get paired together on a small side project for work. Hob does the front-end work, Dream does the back-end. They get on each other's nerves at first, until Dream spots Hob tinkering with his personal code on their lunch break and is honestly a bit in awe. He's found code beautiful in its own right (the way one appreciates a well-oiled machine) but he's never seen it wielded in such a fashion before. This is the moment he falls just a little bit (read: a lotta bit) in love with Hob. He was already starting to fall for that endless charm and wit of his anyways.

The company hits the first quarter of the New Year and with it come layoffs. Hob gets fired along with some other devs from Dream's same team (a younger pair of devs: Matthew and Jessamy). A fellow named Will comes along to help Dream finish the project in Hob's stead and Dream hates every moment of it. He misses Hob, more than he ever thought he would.

So, in an impulsive rush of anger and longing, he quits the company because how dare it toss someone as good as Hob Gadling out the door without a thought? He's halfway to the café he and Hob had started frequenting together when he realizes that he's just thrown away a career fifteen years in the making. But when he finally gets to the café and sees Hob tapping away on his laptop, he knows he's made the right choice.

Dream slides into the seat across from him and proposes that they build something wonderful together. So they create a small business of their own. They become a freelance web dev team (and steal Jessamy and Matthew as well) and with their skills combined, they take off. It's not huge, but for their size, they're incredibly popular. And Dream's certain he's never enjoyed his work more than when he's working beside Hob.

Later on, Hob proposes to Dream via a custom website with the most beautiful web animations he's ever seen before. And of course, he says yes.

(If you're curious about what inspired this, here's the website: http://www.species-in-pieces.com)

This is such a good concept for a story!!! I really really love aus where Dream and Hob are coworkers. Dream being the grumpy, awkward guy who hides behind his coffee mug while Hob is the popular, chatty one who tries to get Dream involved in fun office activities or socialising after work - it makes so much sense to me.

And Dream quitting his long-term dream job because he's mad that genuinely talented people have been laid off? I love it. Dream just has this inate appreciation for hard work and good art, and that's exactly what Hob (and Jessamy and Matthew) do. How dare the stupid company not understand that they're firing people who deserve to thrive and grow in an environment which actually appreciates them? Everyone is shocked that Dream has quit (not only that, he sends around an email to everyone in the company from the ceo all the way down to the work experience guy, outlining exactly why he quit) because he seemed to be the type to play by the rules and never leave his comfort zone. Apparently, Hob has really helped him bloom into a much more confident person, able to express his principles and strive for better.

And Hob isn't surprised, because he always knew that Dream had the courage, talent and ambition to strike out on his own. Maybe he just needed a bit of love and understanding. Which Hob is only too happy to provide.

Their work together sometimes involves long hours and stress, but Dream wouldn't ever want to go back to the slightly soulless corporation where he used to be. Even if he's tired and a little frustrated by Hob’s disorganised workspace, Dream is perfectly content. There's nothing better than curling up in Hob’s lap while he taps away on a line of code. Plus, he has a great time building their wedding website. Hob got to propose, so Dream gets to celebrate their upcoming marriage with his own expression of love through code. The theme colours are, of course, black and red <3

[girlboss-enthusiast]

Please tell us how to get into IT without a degree! I have an interview for a small tech company this week and I’m going in as admin but as things expand I can bootstrap into a better role and I’d really appreciate knowing what skills are likely to be crucial for making that pivot.

Absolutely!! You'd be in a great position to switch to IT, since as an admin, you'd already have some familiarity with the systems and with the workplace in general. Moving between roles is easier in a smaller workplace, too.

So, this is a semi-brief guide to getting an entry-level position, for someone with zero IT experience. That position is almost always going to be help desk. You've probably heard a lot of shit about help desk, but I've always enjoyed it.

So, here we go! How to get into IT for beginners!

The most important thing on your resume will be

✨~🌟Certifications!!🌟~✨

Studying for certs can teach you a lot, especially if you're entirely new to the field. But they're also really important for getting interviews. Lots of jobs will require a cert or degree, and even if you have 5 years of experience doing exactly what the job description is, without one of those the ATS will shunt your resume into a black hole and neither HR or the IT manager will see it.

First, I recommend getting the CompTIA A+. This will teach you the basics of how the parts of a computer work together - hardware, software, how networking works, how operating systems work, troubleshooting skills, etc. If you don't have a specific area of IT you're interested in, this is REQUIRED. Even if you do, I suggest you get this cert just to get your foot in the door.

I recommend the CompTIA certs in general. They'll give you a good baseline and look good on your resume. I only got the A+ and the Network+, so can't speak for the other exams, but they weren't too tough.

If you're more into development or cybersecurity, check out these roadmaps. You'll still benefit from working help desk while pursuing one of those career paths.

The next most important thing is

🔥🔥Customer service & soft skills🔥🔥

Sorry about that.

I was hired for my first ever IT role on the strength of my interview. I definitely wasn't the only candidate with an A+, but I was the only one who knew how to handle customers (aka end-users). Which is, basically, be polite, make the end-user feel listened to, and don't make them feel stupid. It is ASTOUNDING how many IT people can't do that. I've worked with so many IT people who couldn't hide their scorn or impatience when dealing with non-tech-savvy coworkers.

Please note that you don't need to be a social butterfly or even that socially adept. I'm autistic and learned all my social skills by rote (I literally have flowcharts for social interactions), and I was still exceptional by IT standards.

Third thing, which is more for you than for your resume (although it helps):

🎇Do your own projects🎇

This is both the most and least important thing you can do for your IT career. Least important because this will have the smallest impact on your resume. Most important because this will help you learn (and figure out if IT is actually what you want to do).

The certs and interview might get you a job, but when it comes to doing your job well, hands-on experience is absolutely essential. Here are a few ideas for the complete beginner. Resources linked at the bottom.

Start using the command line. This is called Terminal on Mac and Linux. Use it for things as simple as navigating through file directories, opening apps, testing your connection, that kind of thing. The goal is to get used to using the command line, because you will use it professionally.

Build your own PC. This may sound really intimidating, but I swear it's easy! This is going to be cheaper than buying a prebuilt tower or gaming PC, and you'll learn a ton in the bargain.

Repair old PCs. If you don't want to or can't afford to build your own PC, look for cheap computers on Craiglist, secondhand stores, or elsewhere. I know a lot of universities will sell old technology for cheap. Try to buy a few and make a functioning computer out of parts, or just get one so you can feel comfortable working in the guts of a PC.

Learn Powershell or shell scripting. If you're comfortable with the command line already or just want to jump in the deep end, use scripts to automate tasks on your PC. I found this harder to do for myself than for work, because I mostly use my computer for web browsing. However, there are tons of projects out there for you to try!

Play around with a Raspberry Pi. These are mini-computers ranging from $15-$150+ and are great to experiment with. I've made a media server and a Pi hole (network-wide ad blocking) which were both fun and not too tough. If you're into torrenting, try making a seedbox!

Install Linux on your primary computer. I know, I know - I'm one of those people. But seriously, nothing will teach you more quickly than having to compile drivers through the command line so your Bluetooth headphones will work. Warning: this gets really annoying if you just want your computer to work. Dual-booting is advised.

If this sounds intimidating, that's totally normal. It is intimidating! You're going to have to do a ton of troubleshooting and things will almost never work properly on your first few projects. That is part of the fun!

Resources

Resources I've tried and liked are marked with an asterisk*

Professor Messor's Free A+ Training Course*

PC Building Simulator 2 (video game)

How to build a PC (video)

PC Part Picker (website)*

CompTIA A+ courses on Udemy

50 Basic Windows Commands with Examples*

Mac Terminal Commands Cheat Sheet

Powershell in a Month of Lunches (video series)

Getting Started with Linux (tutorial)* Note: this site is my favorite Linux resource, I highly recommend it.

Getting Started with Raspberry Pi

Raspberry Pi Projects for Beginners

/r/ITCareerQuestions*

Ask A Manager (advice blog on workplace etiquette and more)*

Reddit is helpful for tech questions in general. I have some other resources that involve sailing the seas; feel free to DM me or send an ask I can answer privately.

Tips

DO NOT work at an MSP. That stands for Managed Service Provider, and it's basically an IT department which companies contract to provide tech services. I recommend staying away from them. It's way better to work in an IT department where the end users are your coworkers, not your customers.

DO NOT trust remote entry-level IT jobs. At entry level, part of your job is schlepping around hardware and fixing PCs. A fully-remote position will almost definitely be a call center.

DO write a cover letter. YMMV on this, but every employer I've had has mentioned my cover letter as a reason to hire me.

DO ask your employer to pay for your certs. This applies only to people who either plan to move into IT in the same company, or are already in IT but want more certs.

DO NOT work anywhere without at least one woman in the department. My litmus test is two women, actually, but YMMV. If there is no woman in the department in 2024, and the department is more than 5 people, there is a reason why no women work there.

DO have patience with yourself and keep an open mind! Maybe this is just me, but if I can't do something right the first time, or if I don't love it right away, I get very discouraged. Remember that making mistakes is part of the process, and that IT is a huge field which ranges from UX design to hardware repair. There are tons of directions to go once you've got a little experience!

Disclaimer: this is based on my experience in my area of the US. Things may be different elsewhere, esp. outside of the US.

I hope this is helpful! Let me know if you have more questions!

[seat-safety-switch]

I think every artist is used to the idea of “stop working on it.” At some point, the work is done, and adding extra stuff to it will just make it worse. They’ve all gone through the experience of adding a comma splice, and turning a decent-feeling sentence into a clunky technical thing. Or they’ve bolted on a stray brush stroke, and ended up having to redo all of the hair. Or they’ve messed with the skin shader for their holographic controlled-sentience AI wife and wrecked the frame update time. Business people, though, have never experienced this.

Business folks live by the concept of adding value. If you add value to a thing, then you can sell the thing for more (or to more people.) The easiest way is to give people what they’re asking for, and the convenient part of that is that you can always find someone who will ask for a new feature without being forced to pay for it. Really devious customers will tie the addition of that feature to giving you money.

Examples abound of this phenomenon. Have you ever avoided installing a software update because you know that some project manager somewhere refuses to accept that the project is “done,” and insists upon adding a useless feature that makes it worse? Or bought an oven with a downloadable “turkey mode” that requires wifi access to work? Or bought into some product that used to be great before the upper management decided that their engineers need to stay busy, and added a cost-reduction step or redesign that rendered the thing fragile? I bet you have, and there’s a good reason for this.

It’s because it’s less risky for these folks to “add onto” something that is already loved, than to start something new that maybe will be ignored. That’s subtracting value, even if it isn’t from the same thing. And then they get taken out to the woodshed. How dare you take this risk, they are told by bigger business people, presumably.

There is only one way for us to get out of this: go and make some new stuff. Is it risky? Sure it is. Good thing we’re too stupid to know this, what with our lack of business learnin’. The fact that this philosophy dovetails with my inability to ever actually finish a project but instead switch between ideas a thousand times a second is total coincidence.

[storybookprincess]

Do you have any tips for an aspiring librarian who’s going to college in a few months?

my first instinct upon reading this ask was to give you some good but fairly generic advice about getting library experience via your school's work study program, exploring different career paths within the library umbrella, interning at your local public library if possible, and so on & so forth

but then i realized that that is the sort of information you can find pretty much anywhere & i will instead give you my personal insight into what has helped me be successful in my current library role.

do whatever weird shit you are passionate about with your whole heart & soul, because you will learn invaluable skills without even intending to

what i mean by all that is that my current position as the assistant manager of a small, rural library branch is really just twenty-nine different jobs in a trench coat. i'm alternately an it specialist, a graphic designer, a career counselor, a preschool teacher, a customer service agent, or whatever else a particular situation demands.

and so much of my current skillset is a result of spending my high school & college years doing random nerd bullshit on the internet.

i'm dead serious. my ability to troubleshoot basically any possible tech issue, my knowledge of graphic design software, my extensive research capabilities, my written communication skills, and my absolute certainty that if i don't know how to do something, i can figure it out if you give me fifteen minutes to poke around on google are all products not of my formal education or work experience, but of the countless hours i have devoted to online nerd bullshit

enjoy college. explore your passions. get super into modding minecraft, or archiving lost media, or formatting fanzines, or literally whatever niche nonsense speaks to you. librarianship is a career of quick thinking & problem solving skills, and you'll best develop those doing something you truly care about

in the words of the mountain goats, the things you do for love are gonna come back to you one by one

[justforbooks]

Mike Lynch

British tech entrepreneur who sold his Autonomy software group to Hewlett-Packard and was later cleared after a long-running US fraud case

Mike Lynch, who has died aged 59 in the wreck of his yacht, was sometimes described as “Britain’s Bill Gates”. It was a huge exaggeration, but Lynch could claim two parallels with Gates: he developed world-leading technology (in his case in machine learning or AI) and, unlike so many UK scientists, he learned how to turn it into commercial success.

Such was this success that his company, Autonomy, was valued at $11bn when he sold it to Hewlett-Packard in 2011, but the fall-out from the sale would come to overshadow his technological achievements, and lead to a national debate about the circumstances in which UK citizens may be extradited to the US.

Lynch founded Autonomy with two partners in 1996. Its software enabled a computer to search huge quantities of diverse information, including phone calls, emails and videos, and recognise words. He told the Independent in 1999: “The way our technology works is to look at words and understand the relationships because it has seen a lot of content before. When it sees the word ‘star’ in the context of film, it knows it has nothing to do with the word moon. Because it works from text, it can deal with slang and with different languages.”

Autonomy became a leading company in Cambridge’s Silicon Fen cluster and established a base in San Francisco. “We knew we had to be successful in America. It was a question of ‘Go West young man, go to San Francisco and be ignored.’ They found it hard to believe that anyone from England could have anything powerful.” Lynch found what he called the “cold-hearted schmooze” to secure funding tough.

But Autonomy’s software, enabling computers to identify and match themes and ideas, and sort mammoth amounts of data, was licensed to more than 500 customers, including the US State Department and the BBC. It was listed on Nasdaq in 1998 and on the FTSE 100 in November 2000, although its value of £5.1bn would be halved within a few months in the collapse of the technology boom and accusations of over-promotion. In 2005 it bought a major US rival, Verity, for $500m.

Lynch’s profile rose with it. In 2006 he was appointed OBE for services to enterprise and the following year joined the board of the BBC. In 2011 he became a member of the government’s Council for Science and Technology, and was named the most influential person in UK IT by Computer Weekly. In 2014 he was elected a fellow of the Royal Society.

Though quietly spoken, he had a reputation for toughness, coloured by a liking for James Bond, which led to Autonomy conference rooms being named after Bond villains, and a tank of piranha fish in reception. (Lynch claimed it belonged to one of his business partners.) Challenged about a company culture where people were “a little fanatical”, he replied: “This is not the place for you if you want to work 9 to 5 and don’t love your work.”

Born in Ilford, east London, to Michael, a firefighter, and Dolores, a nurse, and brought up in Chelmsford, Lynch won a scholarship to the independent Bancroft’s school in Woodford Green, before taking a natural sciences degree at Cambridge, where his PhD in artificial neural networks, a form of machine learning, has been widely studied since.

A saxophone player and jazz lover, he set up his first business, Lynett Systems, while still a student, to produce electronic equipment for the music industry. Later he would attribute some loss of hearing to adjusting synthesisers for bands. He quoted his own experience to highlight the difficulties of finding funding for startup businesses in Britain. He finally negotiated a £2,000 loan from one of the managers of Genesis in a Soho bar.

Lynch’s next venture came out of his research. In 1991 he founded Cambridge Neurodynamics, specialising in computer-based fingerprint recognition. Then he established Autonomy.

The pinnacle of his success appeared to come in October 2011 when Autonomy was purchased by Hewlett-Packard for $11bn and Lynch made an estimated $800m. Shortly afterwards he established a new company, Invoke Capital, for investment in tech companies, and he and his wife, Angela Bacares, whom he had married in 2001, invested about £200m in Darktrace, a cybersecurity company.

But just 13 months after the Autonomy sale, HP announced an $8.8bn writedown of the assets “due to serious accounting improprieties, disclosure failures and outright misrepresentations” which it claimed had artificially inflated the company’s value. The authorities investigated, and while the UK Serious Fraud Office found insufficient evidence, in 2018 the US authorities indicted Lynch for fraud. Soon after, Autonomy’s chief financial officer, Sushovan Hussain, was found guilty of fraud and sentenced to five years in prison.

In March 2019 HP followed up with a civil action for fraud in London. Lynch spent days in the witness box as the civil action stretched over nine months. It ended in January 2022 with the judge ruling that HP had substantially succeeded, but that damages would be much less than the $5bn they had claimed.

Meanwhile the US authorities sought Lynch’s extradition on criminal charges of conspiracy and fraud. In spite of representations by senior politicians and accusations that the US authorities were attempting to exercise “extraterritorial jurisdiction”, a district judge ruled in favour of extradition.

An application for judicial review and a further appeal failed, and in May 2023 Lynch was flown to the US to be held under house arrest in San Francisco, with the prospect of a 25-year sentence.

Charged with wire fraud, securities fraud and conspiracy, on 18 March this year Lynch pleaded not guilty, alongside his former vice-president of finance, Stephen Chamberlain. On 6 June, they were found not guilty of all charges. Chamberlain died after being hit by a car on 17 August.

Lynch declared that he wanted to get back to what he loved doing – innovating. But he had little opportunity to do so. He soon embarked on a voyage to celebrate his acquittal, with family, colleagues and business associates. It ended with the sinking of his yacht, Bayesian – named after the 18th-century mathematician, Thomas Bayes, whose work on probability had informed much of his thinking – in a violent storm off the coast of Sicily.

Lynch is survived by his wife and elder daughter, Esme. Their other daughter, Hannah, was also on board the Bayesian.

🔔 Michael Richard Lynch, technology entrepreneur, born 16 June 1965; died 19 August 2024

Daily inspiration. Discover more photos at Just for Books…?

[xiaq]

(this can be answered publicly) Hey X, pardon me if you’ve answered this before, but I was just curious on how you ended up transitioning from academia to tech and what role you started with in tech? Also, so you have any advice for someone looking to break into tech from a non-STEM background? Thank you!

Hey! I haven't answered it publicly but it's a popular question, so I will now (warning, long answer is long).

So I was so fed up with academia for sundry reasons I won't get into here but I wanted a career that would allow me to A. retire some day (something that paid generally well), B. would allow me some measure of work/life balance without high stress, and C. Would ideally let me use my communication/writing/speaking/presenting skills in some way.

My parents and my partner all work in tech and were like, "did you know that we desperately need people with your skillsets in the tech world?" and my partner, who works in technical sales was like, "You would kill at my job, I am not lying." And I was like, every job listing in technical sales that I see requires either a degree I don't have or past experience I don't have, or both, and my mother was like "Do you know how many mediocre resumes from unqualified men come across my desk? Apply for the damn positions anyway." So I reworked my resume to focus on applicable skills/experiences and wrote a cover letter for each position I applied to saying "hey, I know I'm an odd candidate but let me tell you why that's a good thing." And I got a lot of positive responses!

I was interviewing at 2 different tech places when I accepted the offer for my job now. I had an initial screening call interview with HR, then a zoom interview with the hiring manager, and then I was given access to a limited demo environment and had a week to teach myself the software and put together a demo for a fake customer which I did for the hiring manager (my future boss), one of my current peers, and the VP of the org. I was offered the job the same night I did my fake demo. So in total it was a 2 week interview process, and I started working 2 weeks later. **

I'm a pre-sales solutions consultant, which basically means I'm paired with a sales guy who does all the money and business value talk with customers, while I get to learn about a customer's data problems and then demo for them how our products can address those problems.

The learning curve was (and still is) steep. But it was basically like going back to school, and I've always loved learning new things. The job is super fun. It fulfills all of my wants I listed above with the added bonus of being completely remote (aside from occasional travel to meet with customers for in-person demos). The people I work with are supportive, management is communicative and constantly giving me feedback/talking about my trajectory. I've won internal awards, already received two raises and one promotion and I haven't even been there a year. I'm making more than double what I did as a professor and the concept of retirement doesn't feel like a laughable pipe dream anymore. I miss teaching a lot, but I'm healthier, happier, and better prepared for the future now. And my work is genuinely fulfiling because I'm showing people how they can fix problems. Also, playing with data management software and putting together custom demos is neat. It's like all the best parts of a college project--research, making a preso, knocking everyone's socks off while giving the preso, but I'm getting paid for it. I'm glad I followed my mom's advice.

So I guess my advice is the same as hers: even if you're not "qualified," apply for the position anyway. Make custom cover letters for each position and if there's not a way to include the letter with the app, do some googling and find the hiring manager on LinkedIn and message/email them. The person who hired me said that my cover letter was what got me the initial interview. So that shit works. If you have friends or family working somewhere with open positions, use those connections. Having an internal referral will go a long way to getting your resume looked at. I know we're all like, boo nepo babies, but networking is a huge part of any industry. Use it to your advantage if you have the advantage (no, I'm not working for my parent's companies, but if there'd been an open position I was interested in, I would have applied for it. No shame).

**I also, on the side, applied for the Austin Fire Department because why not. After a whole lot of mental and physical prep, I was accepted to the academy (in the first class, no less, holla) right before I was offered my current job. But I had to be realistic and say that probably wasn't a good long-term career option for someone who is 110lbs and was barely meeting the physical testing requirements who also has issues with getting overwhelmed in high-input sensory situations. So. Into the tech world I went. This side note just to say, I was keeping my options very open and there's nothing wrong with that either, lol.

I hope this helps!

[daemonhxckergrrl]

You ever have issues with gtx970 and games failing to create vulkan instances due to firmware detection/installation despite being launched from software that does recognize it even after reinstalling every gpu related software and firmware relevant? I've been trying to play civ vi with the leader pass for years and my steam copy fails for the same reason my lutris one does despite other lutris and steam launched games recognizing drivers and functioning vulkan. Steam is running as a flatpak as is lutris but both have their suggested packages installed and flatpak nvidia drivers. I think my Pop!OS nvidia install has finally let me down but no other gtx970 user reports are out there to my knowledge (proton db is blank for civ vi leader pass nvidia neuvou) no chance u got advice or experince?

sort of, i think ? (also sorry for a real late reply...i didn't really know what to say and then i encountered some weird issues of my own a few times)

i've had issues where my wine prefixes shit the bed before. like, sometimes it's bc of a driver update (i'm running through bottles as a flatpak and that means a separate nvidia driver to the system one...which i wonder, does that mean i could use nouveau on my system and have the proprietary driver for flatpaks and be able to run wayland and game ?? anyway...), sometimes it's bc i need to reboot. and other times. it. it just doesn't work. even if i switch to opengl and disable all the dxvk stuff.

what i've found is after a couple reboots and some time to sit and think about its actions, it starts working again.

your issue seems different - specific to civ vi and vulkan interacting weirdly. i would suggest trying to force opengl and see if it at least runs that way (even if it plays awful). otherwise, flicking settings usually results in something. i find bottles has been a much smoother and easier experience than lutris or any of the other ways of managing wine prefixes and settings. very friendly :3 and there's a bunch of easy toggles to try stuff (and a custom commands options if what you need isn't there).

i'm sorry i can't help more than that, though i think i have a civ vi copy (though idk what version) on epic. so i can try that when i have time ?

[hpowellsmith]

How do you manage working both on games and on IFs? Both are industries I'd love to work in some day so any advice would be deeply appreciated!

Small background info: as of May 2023, I'm doing a variety of freelance narrative design and consulting work for game studios plus my work for CoG projects.

A lot of people I know who do narrative in the games industry started out with IF in various ways, whether they continued doing that or moved into other types of games. The skills you learn making small (or big!) interactive pieces are essential for understanding narrative design and game writing. Job application requirements often ask for Twine or Ink excerpts in portfolios. Although game studios won't always use those tools out of the box (ink or ink-plus-custom-tech is more common, but often proprietary tools will be used, or something like articy) building your knowledge of the possibilities of what can be done with interactive storytelling is vital. So if you are interesting in pursuing game writing or narrative design, creating some IF is a great thing to look into.

I don't know if I have good advice, exactly, because 2019-2022 I was working full-time in games and making my CoG games during lunch breaks, evenings and weekends and... it wasn't easy especially at the points where I was doing Royal Affairs and Noblesse Oblige sort-of at the same time while making King of the Castle (in practice, I alternated between the two CoG projects but switching between three very different games was quite the endeavour!)

So my primary advice would be to keep an eye on your mental and physical health because the risk of burnout is huge. Especially if you're working in a creative field already - you can get into a cycle of leisure time turning into work time and you don't really get decompression.

One thing that not everyone knows is that some (not all!) game studio policies restrict the creative work you're allowed to do on the side, with varying levels of strictness. For example:

-you may be required to ask permission to do side projects at all, with the possibility that they will say no

-you may be required to specify what you're working on and state that it isn't related to what you're doing in your day job

-you may be required to sign a contract stating that if you don't get written confirmation otherwise, the company will own your side project and be owed revenue from it, even if it's done outside of work hours and not using any work related equipment or software

-and many other possible restrictions. I have had the experience of having to ask permission to work on side projects when working a job that was entirely unrelated and outside the game industry

Whew!

So: if you have a salaried job and you want to do a side project, especially but not only if you're getting money from it, really do your research and make sure you're on solid ground legally.

[onlineecommercestore]

Why B2B Sales Thrives with Quoting Software?

As VAR businesses engage in complex transactions with other businesses, the need for streamlined processes becomes even more critical. This is where quoting software plays a pivotal role in revolutionizing B2B sales, fostering efficiency, accuracy, and overall growth.

Quoting software simplifies the intricate process of generating and managing quotes, transforming what was once a time-consuming task into a swift and error-free operation. One of the primary benefits is the speed at which quotes can be generated.

In a competitive B2B landscape, being able to provide clients with quick and accurate quotes can be the difference between winning or losing a deal. The sales quoting software automates this process, allowing B2B sales teams to respond promptly to customer inquiries, thereby enhancing customer satisfaction and trust.

Eliminate Pricing Discrepancies in B2B Quoting

The accuracy of quotes is another crucial aspect of B2B sales, and quoting software significantly reduces the margin for errors. Manual quote generation can lead to miscalculations, pricing discrepancies, and other mistakes that may compromise the integrity of a deal.

Business sales quoting software, on the other hand, employ automation to ensure that quotes are consistent, error-free, and aligned with the pricing strategy of the business. This not only instills confidence in clients but also protects the business from potential disputes and financial losses.

Manage B2B Complexities with Ease

Furthermore, B2B quoting software facilitates customization, enabling businesses to tailor quotes based on specific customer needs and preferences. B2B transactions often involve complex pricing structures, volume discounts, and negotiated terms.

Quoting software allows sales teams to easily navigate these complexities, providing clients with personalized quotes that reflect their unique requirements. This level of flexibility not only enhances the customer experience but also positions the business as a responsive and adaptable partner in the eyes of clients.

Be aligned with your B2B Sales Strategy

The centralized nature of B2B sales quoting software for MSPs also contributes to improved collaboration within sales teams. With a unified platform for creating and managing quotes, team members can seamlessly share information, track changes, and collaborate in real time. This collaborative environment fosters better communication, reduces the risk of misunderstandings, and ensures that all team members are aligned with the overall sales strategy.

Streamline your B2B Sales

Moreover, B2B sales quoting software for VARs often integrates with other essential business tools, such as CRM systems and accounting software. This integration streamlines the entire sales process, from lead generation to order fulfillment.

It eliminates the need for manual data entry, reduces the likelihood of data errors, and provides a holistic view of the customer journey. This interconnected approach not only saves time but also empowers sales teams with actionable insights, enabling them to make informed decisions that drive business growth. The business quote generator is a catalyst for the thriving B2B sales landscape. Its ability to enhance speed, accuracy, customization, collaboration, and integration makes it an indispensable tool for businesses engaged in complex transactions. As B2B sales continue to evolve, leveraging quoting software will undoubtedly become a key strategy for staying competitive, fostering customer relationships, and ultimately achieving sustainable growth in the marketplace.

[chaos-and-recover]

#you guys don't know how software development works and it Pains Me

Could you expand on that?

I think the post sums it up well, that there are physical servers that need to host the platform and that costs money so there's truly no way to have a totally free website (that's why AO3 has fundraising drives, because the alternative is ads and nobody wants that on the Fandom Porn Site).

But also in the recent announcements about restructuring and large parts of the Tumblr team being reassigned to other teams within Automattic and Tumblr essentially being left with a skeleton crew is... not great? Like everyone is celebrating the fact that Tumblr Live is probably going to die soon and ignoring the part that they also won't be shipping many if any new features but instead focusing on the ones they have. And when that part is acknowledged the reaction seems to be that they're gonna fix a bunch of shit and like... they probably aren't.

Development is slow and it requires people and direction. I don't know the details of what staff currently looks like or who's going where but in my experience, "we're focusing on improving the features we have" means "whoever is left will be focused on keeping the lights on." Like, maintaining vital infrastructure and maybe fixing bugs here and there if they have the capacity for it.

Plus not having shiny new features as often if at all makes it really hard to drive new users to the platform, and that makes it less enticing for investors and/or advertisers.

I work for a SaaS company with a significantly smaller userbase than a typical social media site would have, even a relatively underused one like Tumblr (bc we're B2B so our customers are other businesses in a niche-ish field) and just one of our platforms has two distinct product teams, with each team consisting of a product manager, a designer, a handful of developers and a QA team, and that doesn't include the site reliability team who keep the whole thing running and solve database and server issues.

And it'll be hard to attract or retain top talent in any of these roles if your company just isn't putting the resources into the platform.

It takes a lot of people to keep a website functional, and I don't want to be doom and gloom because it might all be fine, at least for the foreseeable future, but it takes a lot of people to keep a software platform running.

I'm just glad it seems like no one at Tumblr is actually losing their jobs at this point.

And lbr I'm still gonna be here til the wheels fall off.

[scbhagat]

Expert Income Tax Advisors Delhi – SC Bhagat & Co.

Navigating the complexities of income tax in India can be overwhelming for individuals and businesses alike. With frequent changes in tax laws and stringent filing deadlines, professional assistance becomes essential to ensure compliance and optimize tax savings. If you're searching for Income Tax advisors Delhi, look no further than SC Bhagat & Co.—a trusted name in tax consulting and advisory services.

Why Choose SC Bhagat & Co. for Income Tax Advisory?

Decades of Expertise SC Bhagat & Co. brings decades of experience in handling diverse tax matters for both individuals and businesses. Their team of income tax experts understands the intricacies of Indian tax laws and is adept at providing tailored solutions that meet your specific needs.

Comprehensive Tax Planning Effective tax planning is key to maximizing savings and minimizing liabilities. SC Bhagat & Co. offers comprehensive tax planning services that take into account your income, investments, and business structure. Their strategies ensure that you remain compliant while enjoying optimal tax benefits.

Accurate Income Tax Filing Timely and accurate tax filing is critical to avoid penalties. The advisors at SC Bhagat & Co. assist you in filing your income tax returns with precision, ensuring all applicable deductions and exemptions are claimed. Whether you're an individual taxpayer or a business owner, they ensure that your filings are error-free.

Handling Complex Tax Issues Are you facing complex tax issues such as disputes, audits, or notices from the Income Tax Department? SC Bhagat & Co. specializes in tax dispute resolution and provides expert representation to safeguard your interests. They are well-versed in tax litigation and can help you navigate the process with ease.

Customized Advisory for Businesses For businesses, tax advisory involves more than just filing returns. SC Bhagat & Co. offers a range of services, including corporate tax advisory, GST compliance, and international taxation. They work with businesses of all sizes—whether you're a startup or a large enterprise—to structure your taxes efficiently.

Client-Centric Approach What sets SC Bhagat & Co. apart is their client-centric approach. They believe in building long-term relationships with their clients by offering personalized services and ensuring complete transparency in their processes.

Services Offered by SC Bhagat & Co. Income Tax Filing for Individuals and Businesses Tax Planning and Optimization Tax Audit and Representation Resolution of Tax Disputes and Litigation Corporate and International Tax Advisory GST Compliance and Filing The Importance of Hiring a Professional Income Tax Advisor Many taxpayers often overlook the benefits of hiring a professional income tax advisor. Without expert guidance, you may risk errors in your tax returns, which can lead to fines or legal complications. Additionally, you might miss out on opportunities for deductions and exemptions that could significantly reduce your tax burden.

An experienced firm like SC Bhagat & Co. ensures that you remain compliant while exploring all possible avenues for tax savings. Their advisors stay updated with the latest tax regulations and use advanced software to ensure accurate filings.

Why Delhi-based Taxpayers Trust SC Bhagat & Co. SC Bhagat & Co. has established itself as a leading tax advisory firm in Delhi due to its consistent track record of delivering high-quality services. Their clientele includes a diverse range of individuals, small businesses, and large corporations, all of whom rely on their expertise for tax compliance and advisory.

With a deep understanding of the local business environment and tax regulations, SC Bhagat & Co. is well-positioned to help Delhi-based taxpayers manage their income tax obligations with confidence.

Final Thoughts Whether you need help with tax filing, tax planning, or resolving a tax dispute, the expert team at SC Bhagat & Co. is ready to assist. Their years of experience, combined with their commitment to client satisfaction, make them the top choice for Income Tax advisors Delhi.

[cooganbegs-blog]

My first day of my two-day a week contract. I am so lucky that I have yet another queen bee who is amazing. She invested in The Yield which is where I met her and learned the ropes of software management. She’s supposed to be semi-retired but has so many fingers invested in so many startups she can’t help herself. And she insisted she wanted me in her businesses. She’s also insisting on calling me the Chief Product Officer?!!! Faaark, I am not ready for that title but she seems to think I am! So my LinkedIn is now officially CPO! It’s a tiny startup but with a growing customer base and a solid beautifully designed product. And the founder is such a good egg! I’d trust anyone that Jen recommended.

So I’m up to my armpits is learning a new product, a new team….im on the exec team!!!!!!!!! I have a seat at the decision making table….again, pretty sure it’s a big reach above my experince but Jen sees something I don’t!!!

It’s a nice feeling, I get the product and there’s no fuckhead, arsehole fuckers …..so far! I do have some doubts about the CEO though, am withholding judgement and giving her space to show what she’s made of. A lot of the exec team have the word “strategy” in their title…yet when I asked when I could find the business goals and strategy…..hmmmm they don’t have one! They’re only 3-4 years old, babies but happy to let me run amok and do whatever the fuck it is that product people do……I had that rarest of experiences today….flow! I was so engrossed analysing a bunch of qual data and mapping out the outcomes and opportunities before I realised I’d lost track of time!! I definitely enjoy the doing more than the overseeing!!

I’m staying sanguine but my new “no fuckheads and no more clusterfuck companies” might have got me a start in that direction.

Time will tell.

[managedserversus]

Website Uptime Monitoring and Management

In today’s digital age, having a website that is always available and accessible is crucial for businesses and organizations. A website downtime can lead to missed opportunities, loss of revenue, and damage to a company’s reputation. This is where website uptime monitoring and management come into play.

What is Website Uptime Monitoring?

Website uptime monitoring refers to the process of regularly checking the availability and performance of a website. It involves using specialized tools and services to monitor the website’s uptime and promptly alert the website owner or administrator if any downtime or performance issues are detected.

Website uptime monitoring services typically work by periodically sending requests to the website from multiple locations around the world. These requests simulate real user visits and check if the website responds correctly. If a problem is detected, such as the website being down or loading slowly, the monitoring service sends an alert through various communication channels like email, SMS, or push notifications.

Benefits of Website Uptime Monitoring

Implementing a robust website uptime monitoring system offers several benefits:

1. Minimizing Downtime:

Website downtime can occur due to various reasons, such as server issues, network problems, or software glitches. With uptime monitoring, you can quickly identify and address these issues before they escalate, minimizing the impact of downtime on your business.

2. Protecting Revenue and Reputation:

A website that is frequently down or slow to load can lead to frustrated visitors and potential customers abandoning your site. This directly affects your revenue and can harm your reputation. By proactively monitoring your website’s uptime, you can ensure a seamless user experience and maintain a positive brand image.

3. Tracking Performance Metrics:

Uptime monitoring services provide valuable insights into your website’s performance metrics. You can track metrics such as response time, average uptime, and downtime duration. These metrics help you identify trends, set benchmarks, and make data-driven decisions to improve your website’s performance.

4. SEO and Search Rankings:

Website downtime can negatively impact your search engine rankings. Search engines like Google prioritize websites that provide a reliable and uninterrupted user experience. Consistent uptime ensures that search engine crawlers can access and index your site properly, positively impacting your SEO efforts.

Website Uptime Management

Website uptime management goes beyond just monitoring and involves proactive steps to optimize and maintain your website’s availability. Here are some essential aspects of website uptime management:

1. Reliable Web Hosting:

Choosing a reliable web hosting provider is crucial for ensuring maximum uptime. Look for hosting providers that offer high availability, redundant infrastructure, and strong security measures. Additionally, consider the scalability of the hosting solution to accommodate your website’s growth.

2. Regular Maintenance and Updates:

Performing regular maintenance tasks, such as updating software, plugins, and security patches, is essential for keeping your website secure and stable. Outdated software can introduce vulnerabilities that could lead to downtime or compromise the integrity of your website.

3. Load Testing and Performance Optimization:

Conduct regular load testing to ensure your website can handle increased traffic without slowing down or crashing. Performance optimization techniques, such as caching, content delivery networks (CDNs), and code optimizations, can significantly improve your website’s speed and reliability.

4. Disaster Recovery and Backup Plans:

Prepare for the worst-case scenarios

by implementing robust disaster recovery and backup plans. Regularly back up your website’s data, databases, and configurations, and store them in secure off-site locations. This ensures that you can quickly restore your website in case of any unforeseen incidents.

Conclusion

Website uptime monitoring and management are vital for ensuring a reliable and high-performing online presence. By proactively monitoring your website’s uptime, you can address issues promptly, protect your revenue and reputation, and improve your overall user experience. Combine this with effective website uptime management practices to maximize the availability and stability of your website. Remember, a website that is always up and running is a key ingredient for success in today’s digital landscape.

Source

[digitalsoftwarekeysblog]

Why Microsoft Office Professional Plus 2019 is Essential for Your Business – Get It Today at Digital Software Key

In a business, having the right tools at your fingertips is crucial for success. Microsoft Office Professional Plus 2019 is one such tool, offering a comprehensive suite of applications that cater to the diverse needs of professionals. Whether you’re drafting important documents, analyzing data, creating presentations, or managing your emails, Office Professional Plus 2019 has you covered. And the best part? You can get a genuine license at an unbeatable price from Digital Software Key.

What Makes Microsoft Office Professional Plus 2019 Stand Out?

Microsoft Office Professional Plus 2019 is a robust and feature-rich software package designed specifically for business professionals. Unlike subscription-based models, Office Professional Plus 2019 is a one-time purchase, giving you lifetime access to the core Microsoft Office applications. This means no recurring payments — just a single investment in your productivity.

Here’s what you get with Microsoft Office Professional Plus 2019:

Microsoft Word 2019: Create professional documents with ease using advanced editing and formatting tools.

Microsoft Excel 2019: Analyze data like a pro with powerful new functions and charting capabilities.

Microsoft PowerPoint 2019: Design stunning presentations with the latest design tools and transitions.

Microsoft Outlook 2019: Manage your emails, calendar, and contacts efficiently.

Microsoft Access 2019: Build and manage databases effortlessly.

Microsoft Publisher 2019: Create professional-quality marketing materials and publications.

Why Choose Digital Software Key for Your Microsoft Office Professional Plus 2019 License?

1. Genuine Licenses at Competitive Prices

When you purchase from Digital Software Key, you can rest assured that you’re getting a 100% genuine Microsoft license. We offer competitive prices that are hard to beat, making it easier for you to equip your business with the tools it needs without breaking the bank.

2. Instant Delivery and Easy Installation

No more waiting around for your software to arrive. With Digital Software Key, you’ll receive your license key instantly via email, so you can download, install, and start using Microsoft Office Professional Plus 2019 right away. Our straightforward installation guides ensure that you’ll be up and running in no time.

3. Exceptional Customer Support

Got questions or need help with your purchase? Our dedicated customer support team is here to assist you every step of the way. Whether you need help with installation, troubleshooting, or just want more information about our products, we’ve got you covered.

4. Secure and Trusted Platform

Digital Software Key provides a secure shopping experience. Your transactions are protected by top-tier security protocols, ensuring that your personal and payment information is safe with us.

How Microsoft Office Professional Plus 2019 Can Transform Your Business

The applications included in Microsoft Office Professional Plus 2019 are designed to improve productivity, enhance collaboration, and streamline your business processes. Let’s take a closer look at how these tools can benefit your business:

Boost Productivity with Microsoft Word and Excel

Microsoft Word and Excel are essential tools for any business. Word allows you to create professional documents quickly and easily, while Excel offers advanced data analysis tools that help you make informed business decisions. With the new features in Office Professional Plus 2019, you’ll be able to work smarter, not harder.

Create Impactful Presentations with PowerPoint

In today’s competitive business environment, a well-designed presentation can make all the difference. PowerPoint 2019 offers enhanced visual tools, including new transitions and design options, that help you create engaging and impactful presentations. Whether you’re pitching a new idea or sharing results with stakeholders, PowerPoint ensures your message is clear and compelling.

Manage Your Communications Efficiently with Outlook

Effective communication is key to running a successful business. Outlook 2019 helps you stay on top of your emails, appointments, and contacts, so you can manage your time effectively and never miss an important deadline or meeting.

Streamline Database Management with Access

For businesses that handle large amounts of data, Microsoft Access is an invaluable tool. It allows you to create and manage databases with ease, ensuring that your data is organized and accessible when you need it.

Professional Marketing Materials with Publisher

Microsoft Publisher 2019 is perfect for creating professional-quality brochures, flyers, and other marketing materials. With a wide range of templates and design tools, you can easily produce polished and visually appealing content that reflects your brand.

Ready to Take Your Business to the Next Level?

Not only will you get a powerful software suite at a great price, but you’ll also enjoy the peace of mind that comes with knowing your license is 100% authentic. Plus, with our instant delivery and top-notch customer support, you’ll be able to start using your new software without any hassle.

Conclusion

Microsoft Office Professional Plus 2019 is more than just a software package — it’s a comprehensive solution that empowers businesses to achieve their goals. With its powerful applications and new features, it’s designed to meet the needs of modern professionals. And with Digital Software Key, you can get a genuine license at a price that makes sense for your business.

Don’t wait — visit Digital Software Key today and take the first step towards transforming your business with Microsoft Office Professional Plus 2019.

FAQs

What is the difference between Office 365 and Office Professional Plus 2019? Office 365 is a subscription-based service, while Office Professional Plus 2019 is a one-time purchase that gives you lifetime access to the software.

Is the license from Digital Software Key genuine? Yes, all licenses sold by Digital Software Key are 100% genuine and come with full support.

How quickly will I receive my license key after purchase? You’ll receive your license key instantly via email after your purchase is completed.

Can I install Office Professional Plus 2019 on multiple devices? The license is typically valid for one PC, but you can contact Digital Software Key for specific licensing options.

What if I have trouble installing the software? Digital Software Key offers excellent customer support to help you with any installation issues.

[codestudiopak]

E-commerce Marketing Automation Streamlining Your Online Sales Strategy

If you want your e-commerce strategies to run more smoothly automation tools are essential. It is challenging to provide each customer with the ideal incentive for purchase or to provide personalized offers to each one in real-time.

But you can do that with the assistance of an automated workflow. You can significantly increase your conversion rates by engaging visitors at the right times. You want to optimize each site visit and set up workflows for marketing automation.

However, you can increase conversion rates without spending a lot of time on manual tasks by establishing straightforward marketing automation processes.

How many people visit your website each day? An e-commerce site with an average conversion rate of 2.3% will unavoidably lose 97.7% of its visitors.

Fundamentals of E-commerce Marketing Automation

Marketing automation is virtually necessary in the realm of online retail. As a result, this technology can help to improve the customer experience and thus is critical for successful e-commerce strategies.

Defining Marketing Automation

Essentially, marketing automation is exactly what it sounds like using a software platform to automate menial and repetitive war-room-level marketing-centric tasks. Such tasks are involved in email campaigns, social media posting and ad campaigns. Creating this system will enable us to quickly establish a connection with our audience as required.

This technology saves time but it also helps ensure our messaging is more consistent across all touchpoints. Meaning we can segment our audience automatically and create personalized experiences depending on what they do. Which in turn provides better engagement and higher customer satisfaction.

Benefits of Automating E-commerce Marketing

When we can automate our e-commerce marketing efforts the benefits are enormous. The first thing is by saving time on manual tasks we can optimize the use of our resources. We can concentrate on the important and strategic work.

Second, automation has helped me improve customer relations. With personalized communication and offers informed by customer behavior can make the shopping experience more personal. Therefore, this leads to higher conversion rates and more customer loyalty often.

Lastly, using automation tools for data analytics gives us many useful insights. We use these insights to understand performance, refine campaigns and make informed decisions on how can improve your marketing efforts.

Key Components in E-commerce Marketing Automation

There are multiple important parts we need to consider in e-commerce marketing automation. Mainly these are the automation tools. They include email marketing platforms to customer relationship management (CRM) systems.

After that we need to consider customer segmentation This allows us to segment our audience into more targeted groups by interest or buying behavior. This will also allow us to customize our marketing messages for each group accordingly.

Finally, the importance of analytics. The data we get through our automated processes will need to be parsed and analyzed before the successful measurement of our campaigns. Armed with this information. We refine our strategies to enhance future marketing efforts that will ultimately drive further growth and more engagement.

Signification of Marketing Automation

Automation tools have become crucial to survival because consumers expect more personalized interactions than ever. This way, we get automatic answers depending on user behavior so that our messages are sent to the right people at the appropriate time. It greatly assists with lead nurturing and closing sales.