#there r lots of ppl who love them but there isnt any tech support or customer service?????

[stinkybrowndogs]

Ok so

I purchased a silhouette portrait 3 last week. It worked fine out of the box, but ultimately would not center the cuts it was making. Ive spent an absurd amount if time this week attempting to calibrate and fix the problem, but nothing seems to work. I attempted to return the product and was told i could not because it was opened (never mind that it just straight up never worked)

I am, hopefully, going to be getting a siser juliette, but i am trying to get my money back on the silhouette (the company does not have a customer service number? Only an email which i contacted last week with no response yet)

My cricut is cooked. It was already a used product before i got it and ive been consistently using it for 3+ years..... i tried a factory reset and still not working :( im not wanting another cricut due to the list of glitches and problems that ive been dealing with, and causing me to lose a significant amount of money in supplies over the years.

Until i recieve some sort of communication either from the silhouette company, im kind of fucked. I spent about 6-8 hours each day last week attempting to make the damn thing work, and i think that the digital program just is not compatible with Mac computers (supported by the complaints i see on reddit and youtube)

I am a little worried about the Siser, bc i have read that it is also not great with macs, but almost every review ive read says its faster, quieter and more accurate than the cricut or sillhouette. It is about 400$, which is more than both the cricut and the silouette machines depending on size. And ultimately, im running out of reasonable options.

Anyway. I have closed my etsy shop for the time being and am just. Truly having a hard time. I feel very stressed. These machines are going to be the death of me. Oh start a sticker shop they said it will be easy and fun they said i am going to rip these machines apart with my teeth