#salesforce events and meetups

[cymetrixsoftware]

Get Ready for Dreamforce 2024 in San Francisco!

Calling out all Salesforce Trailblazers! Are you ready to level up your skills and network with the best in the cloud computing industry? We know you had a lot of fun at Dreamforce 2023. But guess what? Dreamforce is coming back to San Francisco, on September 17-19, 2024, promising three days of groundbreaking innovation, inspiration, Salesforce advancements, and a chance to attend a session from visionary speakers. It is your chance to secure your spot and snag exclusive perks! Registration opens in early June, but don't miss out! Get ready for exciting keynotes, hands-on workshops, and the chance to connect with fellow Trailblazers from all around the globe. Dreamforce is the ultimate event for anyone passionate about Salesforce and the future of customer relationship management. Don't miss out – this is an exclusive opportunity for you to be part of something special!

[coolcreationdreamer]

Salesforce Internship Program: A Gateway to Career Success

The Salesforce Internship Program is a prestigious opportunity for students and recent graduates to gain hands-on experience in the world of cloud computing, customer relationship management (CRM), and business innovation. Salesforce, a global leader in CRM solutions, offers this program to help aspiring professionals build a strong foundation in the tech industry.

One of the highlights of the Salesforce Internship Program is the chance to work on real-world projects that have a tangible impact on businesses worldwide. Interns are immersed in a collaborative environment where they can learn from industry experts, develop technical skills, and gain insights into the latest trends in CRM and cloud computing.

The program is structured to provide a comprehensive learning experience, combining technical training with professional development. Interns are paired with mentors who guide them through their journey, offering support and advice on everything from coding challenges to career planning. Additionally, the program includes workshops, seminars, and networking events that allow interns to connect with Salesforce professionals and other industry leaders.

For students in Pune, the Salesforce Internship Program in Pune offers a unique opportunity to join the Salesforce community in one of India’s fastest-growing tech hubs. Pune, known for its vibrant IT industry and educational institutions, is the perfect place for aspiring tech professionals to kickstart their careers. The Salesforce Internship Program in Pune is designed to provide local students with the skills and experience they need to succeed in the competitive tech landscape.

Interns in Pune have the advantage of being part of a dynamic and growing tech community. They can leverage the resources available in the city, such as tech meetups, conferences, and industry events, to enhance their learning experience. Moreover, the program’s location in Pune allows interns to collaborate with local businesses and startups, giving them a deeper understanding of how CRM solutions are applied in various industries.

In conclusion, the Salesforce Internship Program is an excellent opportunity for students and recent graduates to gain valuable experience in the tech industry. Whether you are interested in developing technical skills, learning about CRM, or exploring career opportunities in cloud computing, this program has something to offer. For students in Pune, the Salesforce Internship Program in Pune provides a tailored experience that can help you achieve your career goals in the thriving tech industry.

For more details on the Salesforce Internship Program and how to apply, visit CGIT official website or contact your local Salesforce office.

[anushkachakraborty]

How to Learn Salesforce as a beginner

The cloud computing careers are blooming with every small firm switching to the cloud platform for effortless data management and coordination.

If you are a beginner looking for cloud computing career options without experience, then Salesforce is the perfect platform for you.

Salesforce is a powerful customer relationship management (CRM) platform that helps businesses manage customer data, automate sales processes, and streamline communication with customers.

As a beginner, learning Salesforce can seem intimidating at first. However, with the right resources and a little bit of dedication, you can become proficient in Salesforce in no time. You can also download Salesforce Courses App for Android / Salesforce Courses App for iOS and get certification-ready within just 2 weeks - Set Goal, Get an AI-Powered Personalized Plan, Track Your Cert Readiness, and much more.

Here are some steps you can follow to learn Salesforce as a beginner:-

Familiarize yourself with the basics: Before diving into the platform, it's important to understand what Salesforce is and how it works. Salesforce offers a variety of resources, such as the Trailhead learning platform and Salesforce University, to help you get started. These resources provide a high-level overview of Salesforce and introduce you to key concepts and terminology.

Set up a free developer account: Salesforce offers a free developer account that allows you to explore the platform and try out different features. Setting up a developer account is a great way to get hands-on experience and learn by doing. You can sign up for a free developer account here via Salesforce official site.

Start with the Salesforce Administrator certification: The Salesforce Administrator certification is a great starting point for beginners. It covers the basics of the platform, including how to set up and configure Salesforce for your organization. You can find study materials and practice exams on the Salesforce website or you can join other reliable Salesforce training platforms.

Enroll in Salesforce courses or attend a workshop: There are many online Salesforce courses and workshops available that can help you learn Salesforce. You can enroll in Salesforce training and certification in India and ace your cert prep journey. These courses provide step-by-step instructions and hands-on exercises to help you learn the platform.

Practice, practice, practice: As with any skill, the more you practice, the better you'll become. Salesforce provides a variety of resources, such as Trailhead and the Salesforce Developer Community, where you can find challenges and projects to help you practice your skills. You can also consider joining a Salesforce user group or attending meetups to connect with other Salesforce professionals and learn from their experience.

There are a variety of resources available to help you learn Salesforce, including:

Salesforce Trailhead: Trailhead is a learning platform that provides interactive, hands-on training and exercises to help you learn Salesforce. It offers a variety of modules, trails, and projects that cover everything from the basics of the platform to more advanced topics.

Salesforce University: Salesforce University offers a range of training and certification programs for individuals and organizations. It provides in-person and online courses, as well as study materials and practice exams for the various Salesforce certifications.

Salesforce Developer Community: The Salesforce Developer Community is a forum where developers can ask questions, share knowledge, and find resources to help them learn Salesforce. It's a great place to connect with other Salesforce professionals and learn from their experience.

Meetups and user groups: Salesforce user groups and meetups are local events where Salesforce professionals can connect, share knowledge, and learn from each other. You can find a user group or meetup in your area through the Salesforce Community website.

Summing Up

Learning Salesforce as a beginner may seem overwhelming at first, but with the right resources and a little bit of dedication, you can become proficient in the platform in no time. By following these steps, you'll be well on your way to mastering Salesforce and using it to its full potential.

[kaplan36clancy-blog]

Your Guide to Coworking Room Management Software program

The coworking place revolution has also meant an explosion in coworking space application. Which is fantastic. Getting resources particularly created for the shared workspace market facilitates the two major ambitions for most operators: Make more funds Build a powerful coworking community Use coworking area management application to make much more money and create a stronger coworking communityHistorically, the coworking area computer software toolkit was minimal: Microsoft Excel or Google Docs to manage customers, electronic mail for conversation and a Wordpress internet site. Although affordable, individuals resources have their limits, especially in an sector identified for lean staffing types. The appropriate computer software can preserve time, emphasis your staff on creating relationships, offer true-time insights, decrease errors and be a lot more protected. Ultimately, this guidebook to coworking software program is developed to aid you discover the instruments to help develop your business. Customer Management Let's commence at the starting... of the coworkers' and visitors' encounter that is. Customer registration is 1 of the most crucial elements of coworking software program. A digital receptionist will impress guests. An digital visitor sign in application will be 1 of the 1st interactions your future tenants and visitors have. Just like at the airport and gas stations, it may shock you that most site visitors prefer to interact with technological innovation in excess of a stay individual. This is specially correct for coworking millennials. Back to your major coworking purpose, an iReceptionist frees up your restricted staff to focus on the community. Rather of meeting the pizza shipping and delivery individual, a group manager can now find out a lot more about tenants, their businesses and their demands. And for the other goal, you get a electronic log book - every single tour you give and every occasion attendee can become a prospect in your CRM database. Of course, we advocate utilizing Greetly. Modern Business office Reception Totally free Trial Area Administration Software program This is a wide computer software classification with many providers giving various sets of modules. At the main even though, coworking place administration software is your member databases. This one central app is your 1-quit-store for including potential clients as they turn into tenants or getting rid of them when you go elsewhere. These items may possibly also assist you manage member rental prices and discounts, billing and accessibility to systems this sort of as printers and Wifi. Beneath is a sampling of top coworking space administration possibilities. We will protect this phase of coworking computer software in much more depth in the coming weeks. Operate by essensys Place of work R&D KUBE by WUN Techniques Cobot Habu (read through about how coworking + Habu revitalized a local community) Optix by Sharedesk Satellite Deskworks CoWork andcards Nexudus Spaces Other coworking operators customize a general use CRM like Salesforce or HubSpot to deal with their associates and billing.

Room Scheduling Application Immediately or indirectly, convention rooms are a major profits generator for coworking spaces. Accessibility to convention rooms for customer, companion, investor or company inside meetings is a primary explanation for leaving the house business office or coffee store. And outside organizations are often searching for areas for offsite meetings. Coworking software work immediately with numerous community professionals and they usually concur that the most typical query they are requested is “Which conference area is available?”. Far better than the manual method, place scheduling is essential since it tracks usage by member. It helps people uncover the meeting room with the right property and measurement for their meeting. It also assists steer clear of double-bookings where one particular celebration wants to scramble for an different. Some space scheduling computer software was built with coworking in thoughts. A few coworking place administration products have a meeting space module. And Roomzilla was made by multi-area coworking provider Cambridge Innovation Center. There are practically dozens of providers focused exclusively on area scheduling which may well be best for your spending budget and demands. Roomzilla Get A Space App Robin Driven YaRooms Skeeda Coworking communications computer software assists construct local community Interaction Computer software You have an function tonight. Or there is scheduled IT upkeep at 10 pm. How do you make confident all associates get the concept? This is why powerful interaction programs are essential to coworking neighborhood administrators. At the birth of market, most spaces developed concept boards and message boards inside their Intranet. These tools tend to have limited member usage though so the business has advanced. Some of the generally utilised coworking area communication instruments: Producing a Slack channel for your coworking space. Even though Slack can be quite dear, this aids you share crucial messages and also opens up interaction choices amongst users Launching a Facebook webpage for your coworking place. Whilst Fb can be conversational, only the admins’ posts will increase to the best, generating it efficiently a information board. You can generate shut groups which only customers will see or open, which are seen to the community and likely long term associates. GroupBuzz which is an updated consider on the traditional World wide web message board. Buyer Partnership Administration Filling your space with paying out associates, and possessing a constant stream of prospects is vital to your profits and perception of neighborhood. So you put on activities, use a reception indication in application, ask customers for referrals, leverage social media and even promote in regional publications. Some could grow to be tenants straight absent but others may possibly be part of months or years afterwards as the businesses and workers modify. Customer connection management software tends to make it effortless to construct and keep in touch with your long term customers. As with conference area scheduling application, some room administration vendors have a CRM module. That said, this might be one particular of the most essential components in your potential to survive and develop. So it is really worth thinking about software that specializes in CRM. Relatively than getting restricted in characteristics, uncover the best CRM technique and determine out how to combine it with your member management system. In this software class, charges vary broadly. For small databases there are a number of free alternatives. Attribute sets and simplicity-of-use will also range across providers. Just take edge of seller demos and cost-free trials to make certain these instruments increase productivity and do not get away from group building. Salesforce HubSpot ZoHo MailChimp Marketing campaign Check Greetly is an effective event examine in app Event Applications Occasions enjoy a twin function in creating your coworking area. They provide prospective customers to your area. Not only do attendees turn out to be conscious of your business's identify, but also your place and what transpires inside of the room - often showcased in its ideal light-weight. Coworking activities are also a crucial resource in assisting members connect creating loyalty and retention. Use occasion computer software as a area to simply put up occasions and produce visibility for them. Built in social and viral attributes can be worth their cost on your own. Even though function administration software allows attendees to pre-sign-up, you will frequently get a lot of no-exhibits and wander up attendees. So make positive everybody checks in at the entrance. An additional thing to consider is when you host activities with entrance expenses and no matter whether you want an occasion app to settle for payment. Greetly doubles as an celebration examine-in app Eventbrite Meetup Eventzilla Celebration Intelligent Facebook Mailroom Management and Package deal Log Confident, most snail mail is junk. But it nonetheless will come in droves. The United States Postal Companies reported carrying 154.three billion pieces in 2016. But possessing your shared workspace take care of mail and package service is a key usefulness for startups. The government suites market has known this for decades. A principal marketing level was offering buyers a key street handle. They would monetize their personnel in down time, possessing them open, scan and e-mail bodily mail to digital place of work customers who did not operate out of the office area. In addition to that, with the continuous rise of eCommerce, coworkers want their deals delivered to a risk-free place. Thus the need for digital mailroom administration and package deal tracking software program. Not only is a virtual mailbox a valuable convenience to your users, it can also be employed to boost revenue without having using up worthwhile sq. footage. Greetly's Electronic Maillroom and Package deal Log is presently in beta (and free for Electronic Receptionist consumers). Download it to your iOS or Android smartphone. EZTrackIt SphereMail Whenever Mailbox Guide Era In the long run, revenue is the lifestyle/blood of your coworking place. Most of your earnings will come from paying users. Extra revenue can arrive from convention place rentals and virtual memberships. A number of internet-based mostly platforms target on generating curiosity for your shared workspace. It is crucial to evaluation fees and how they advertise your room to decide which platforms will carry the right men and women to you. Davinci LiquidSpace Croissant (bet you weren't expecting coworking software program to make you hungry) Deskpass which functions a bit otherwise from the other individuals. It is MoviePass for coworking, but you most end users are actually using the item to try out to locate the appropriate place for their business. The correct coworking space software will increase your revenue and profit Summary As a complete, the coworking industry is booming. Yet we even now see our fair share of shared workspaces shut as well. So if your objective is to function a profitable coworking space, we recommend scrapping the Excel spreadsheet and having advantage of the specialised coworking computer software categories detailed over. These instruments will aid you run proficiently and target on building a cohesive and faithful coworking neighborhood.

[cymetrixsoftware]

SALESFORCE WORLD TOUR INDIA 2024: CONNECT, LEARN, INNOVATE

As Dreamforce 2024 approaches, there's another exciting event on the horizon for trailblazers in India. Salesforce World Tour is coming to Mumbai on June 19, 2024, at the Jio World Convention Centre. This event is a golden opportunity to immerse yourself in Salesforce innovation and propel your business forward. The event starts with a keynote session on AI+CRM+Data, followed by product demos, hands-on workshops, and networking opportunities. You'll hear inspiring success stories from industry leaders like 'JSW Steel' and 'Narayana Health' and connect with the vibrant Trailblazer Community. Explore the future of Salesforce and AI at the Campground, where live demos and expert sessions will help you understand how to harness the power of Einstein. Join this unmissable event and discover how Salesforce can elevate your customer success. Get ready to experience the future of AI CRM on June 19.

[startupcountry-blog]

Top Tools for Entrepreneurs

When it comes to running a startup, you need it to get hands-on expertise on a few tools to get more productivity. 

There are hundreds of tools to help your business. Some are free to some extent, some are free forever, and there are a few tools that charge you.

These are the tools that we've tried out and that might help your startup:

Buffer - Simpler tools for authentic social media engagement.

Hootsuite - Building enduring brands, one social connection at a time.

Sprout Social - Build and grow stronger relationships on social.

CrowdFire - Helps you discover and schedule content, and manage all your social accounts from one place.

Hubspot - Marketing, sales, and service software that helps your business grow.

Unsplash - Over 1 million free high-resolution images brought to you by the world’s most generous community of photographers.

Canva - Your secret weapon for a stunning design.

Salesforce Social Studio - Listen, engage, and publish using powerful social media marketing tools.

Grammarly - AI-powered writing assistant.

Zoom.us - Take physical events to virtual.

Skype - Powerful video-calling app.

AnyDesk - Remote desktop software.

Shopify - Build an online business.

Google Docs - With Google Docs, you can write, edit, and collaborate wherever you are.

Google Drive - Store, share, and collaborate on files and folders from any mobile device, tablet, or computer.

Moz - SEO software and data to help you increase traffic, rankings, and visibility in search results.

Google Meetup - Premium video meetings free for all.

Fiverr - Find freelance services for your business.

Evernote - Take notes anywhere. Find information faster. Share ideas with anyone.

Telegram - Powerful, fast, cloud-based messenger application. 

Slack - Bring the team, together. Wherever they are.

Google My Business - Engage with your customers on Google.

Any.Do - Stay organized.

MailChimp - All-In-One integrated marketing platform.

WordPress - Powerful and most flexible website builder.

PayPal - The safer, easier way to pay.

DocuSign - Powerful e-signature brand.

LinkedIn - Business and employment-oriented online service application.

AngleList - Invest in startups, research the fastest-growing companies.

Zoho - Powerful suite of software to run your entire business.

Tumblr - Express yourself, discover yourself, and bond over the stuff you love.

Godaddy - All in one solution to grow online.

Wave - Financial software designed for entrepreneurs.

Stripe - A platform for running an internet business.

FreshDesk - A platform with everything you need to serve customers and grow your business.

Trello - Application that lets you work more collaboratively.

Think With Google - Explore Google’s latest consumer insights, trend reports & best practice guides.

Google Analytics - A web analytics service offered by Google.

Google Forms - A powerful survey administration application.

Google Webmaster - A web service by Google which allows webmasters to check indexing status and optimize visibility of their websites.

Google Trends - A website by Google that analyzes the popularity of top search queries in Google Search across various regions and languages.

TypeForm - Application that specialized in online form building and online surveys.

Google Keep - A note-taking service application.

Google Adsense - A program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements.

Google Calendar - A time-management and scheduling calendar service application.

FreshWorks - A new approach to customer engagement.

Sumo - Free email capture tool.

WooCommerce - A customizable, open-source eCommerce platform built on WordPress.

SEMrush - All-in-one Marketing Toolkit for digital marketing professionals.

Twitter - A micro-blogging and social networking service application.

Instagram - A photo and video-sharing social networking service owned by Facebook.

Facebook - A social media and technology company.

YouTube - Online video-sharing platform.

Quora - A question-and-answer application where questions are asked, answered, followed, and edited by Internet users.

GIPHY - Online database and search engine that allows users to search for and share short looping videos with no sound.

Dropbox - A file hosting service application.

McAfee WebAdvisor - Defend yourself against the latest virus, malware, spyware, and ransomware attacks.

Adobe Acrobat Reader - Create, edit, sign, and review documents in real-time with your team, wherever and whenever you want.

Asana - Remote teams can organize projects, manage shifting priorities, and get work done.

Google Sites New - Create simple web sites that can support collaboration between different editors.

Want to read about innovative business ideas that are worth investing amidst COVID-19? Click here.

[un-enfant-immature]

Bevy.com raises $15M to power virtual events and community

This might seem like the worst time to be building an event software business, but it seems to be working for Bevy.com, which just announced that it has raised $15 million in Series B funding.

Co-founder and CEO Derek Andersen explained that the company had already started moving into virtual events when the conference business ground to a halt thanks to the COVID-19 pandemic. And it’s seen demand explode in the last few months.

For example, he pointed to how Duolingo has used the platform to host 1,000 events in the past six weeks, while Startup Grind went from a single virtual event in February (in Wuhan, China) to planning 600 for June. Salesforce is also using the platform, and community manager Sofía Rodríguez Mata said in a statement:

We’ve been blown away and inspired by our community’s resilience amidst the COVID-19 pandemic. Our customers are finding new and creative ways to learn, connect, have fun, and give back together. Although we feel the physical distance between us, it’s beautiful to witness how someone in Morocco can be in the same event as someone in Brazil or New Zealand. With Bevy’s help our user groups have organized 650 events with 20,000 RSVPs in the past few months.

Bevy actually emerged from Startup Grind —which Andersen also founded — to further develop and monetize the products that were initially built to help the entrepreneurial community organize a hundreds of events around the world.

Bevy acquires community-focused networking company CMX

They’re separate companies, although Andersen still leads both of them. He described Bevy as providing a “fully end-to-end virtual experience” for event organizers, offering tools for event creation and user registration while also integrating to other platforms like Zoom, Salesforce, Marketo and Meetup.

He also argued that these kinds of community events are key for companies pursuing a “customer-to-customer marketing model” —  instead of flying field marketing teams into new locations (which again, isn’t exactly feasible right now), you “empower customers to do this for you,” both at events and on a more ongoing basis.

“Whether it’s virtual, or offline, in forums, chats, or events, C2C realizes the importance of taking the corporation out of the conversation and giving the torch to the customers at massive global scale,” Andersen told me in a follow-up email.

Bevy previously raised a $6.4 million Series A. The new funding was led by Accel, with participation from existing investors Ryan Smith (the Qualtrics CEO is also joining Bevy’s board of directors) and Upfront Ventures.

“No one understands how to build community and drive virtual marketing events at scale better than the team behind Bevy,” said Accel General Partner Ryan Sweeney in a statement. “Bevy has unmatched domain expertise and an award winning product that is already trending.”

[cymetrixsoftware]

TOP SALESFORCE EVENTS AND MEETUPS IN THE UK

Are you looking to attend Salesforce events and meetups in the UK but don't know where to start? We've got you covered! Salesforce events are vibrant hubs where you can dive deep into the latest features, hear from industry experts, and mingle with passionate users.

Upcoming events include the Salesforce World Tour London, the UK Nonprofit Community Group virtual meeting, and several in-person meetups in Bristol and London. These gatherings offer unique learning opportunities, networking with like-minded professionals, and insights into industry trends and innovations.

At Cymetrix, a leading Salesforce Partner in the UK, we believe these events are perfect for professional growth. They provide the latest product updates, best practices, and collaborative sessions that cater to all experience levels. So, mark your calendars, pick your events, and get ready to enhance your Salesforce skills and expand your professional network.

[nytech]

5 Collaborative Tools To Increase Your Team's Productivity

Your team has specific needs, so choose your collaborative tool wisely! The most efficient thing you can do is to centralize all your information in one place. Thus, no need to jump from one piece of software to another or lose time sorting emails or finding documents. Don’t forget that communication is the key to success: you must be able to chat with your team and share documents as easily as possible.

When you and your team are working from home, staying up to date with what everyone is doing can be a challenge. Conversations, documents, deadlines, projects… if you’re not organized, it can become overwhelming. In this post, we’ll provide 5 examples of tools you can use to collaborate with your team virtually and efficiently.

#1 ZOOM

Zoom makes it easy to set up virtual meetings with your coworkers and clients. First, you need to register with your email address and password to get your virtual meeting room’s link. Then just download the Zoom software and share the link with your coworkers and clients. It only takes a couple of minutes to set up, and if your calls don’t exceed 40 minutes, it’s free. If you have interns or trainees, you can also use Zoom to teach them various tasks with screen-sharing.

#2 HIVE

Hive is perfect for project management. You can create projects, assign tasks to your teammates, set deadlines, and keep track of what everybody is doing, what has been done, and what needs to be done. Hive can also be integrated with Google Drive, Dropbox, Zoom, Slack, Salesforce, and more.

#3 CODA

Ideal for event managers and content creators, Coda allows you to gather your calendars, to-do lists, processes, and other essential material in one Google Drive-like document. Coda docs are assembled with building blocks similar to MailChimp: it’s like coding without having to code. The company recently demoed at our March NY Tech Meetup, so keep an eye on our Vimeo page to see them walk through the process of creating unique app-like documents for your projects or businesses.

#4 ZOHO CLIQ

Zoho Cliq simplifies your team communication by organizing conversations and information. You can organize conversations into channels, host virtual meetings, do screen-sharing, and communicate with your team simply and easily. Day-to-day tasks can also be viewed in your collaborative space, allowing you to jump from a conversation to your to-do list so you don’t forget anything.

#5 HEYSPACE

HeySpace is a great tool to improve your team’s communication and collaboration, especially if you’re in the tech industry. One if its best features is that you can share code samples and chat whether privately, in a group, or inside a task. You can also convert messages into tasks and keep track of your team’s progress.

Your team has specific needs, so choose your collaborative tool wisely! The most efficient thing you can do is to centralize all your information in one place. Thus, no need to jump from one piece of software to another or lose time sorting emails or finding documents. Don’t forget that communication is the key to success: you must be able to chat with your team and share documents as easily as possible.

[coopdigitalnewsletter]

11 Feb 2020: Why political software sucks. Writing for death. Remote working.

Hello, this is the Co-op Digital newsletter - it looks at what's happening in the internet/digital world and how it's relevant to the Co-op, to retail businesses, and most importantly to people, communities and society. Thank you for reading - send ideas and feedback to @rod on Twitter. Please tell a friend about it!

OK, this one’s a bit of a linkorama.

Sustainability, data and AI in retail

Pandora, Zalando, IKEA, Amazon ramp up sustainability focus - how long until retail businesses must have a clear, strong sustainability position if they’re to avoid losing customers and revenue? - not long, believes this newsletter.

UK consumers warming to AI, with 54% happy to resolve queries with bots.

IKEA are promising new data controls for customers - that link might be behind a paywall so it’s explained here.

“In the future, all but the most convenience-based retailers will begin to use their stores as media to acquire customers and their media platforms as stores to transact sales. Put another way, media is now a cost of sales and rent is now a cost of customer acquisition.” - a retail opinion.

“Amazon Choice” labels look like an editorially curated quality filter but are just a popularity algorithm.

The impact of coronavirus on China-centered supply chains - now that China is responsible for around 15% of global manufacturing, the concerns for supply chains are real.

Why political software sucks

In the US, the Democratic party’s Iowa caucus votes were delayed by flaky software (and here’s how caucuses work). Some interesting commentaries on the underlying causes of unreliable software:

“The space is dominated by decision makers who are stuck on a very short term decision making cycle. Structurally there is no space for long term investment, despite everybody stating that this would be good [...] In normal tech circles we’d have a bunch of free software libraries and tools we build on together, but the campaign tech space doesn’t have this because decision makers fear our tools will be taken and used by the other side.”

“no one should have been solving the problem of making the caucuses more innovative. transparency & speed was what it sounds like the actual needs were, & those are often best served by rock-solid last-gen technology, optimized & tested to heck.”

“well-intentioned but underfunded and lacked comprehensive organizational buy-in [...] the product testing cycle and margins are nonexistent [...] a hard market where everyone hates you and no one has money to pay you”

Software is always harder than it first looks, even to fellow developers commenting online! The comments above recall Conway’s law (“organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations”). But here you might extend that slightly: the software you get reflects the organisations’ communications structures, but also the values and the incentives that commissioned it.

Writing for death, care promises

Designing content for people dealing with a death: “There’s no room for doubt or misunderstanding. That means the words we use must get straight to the point. By trying to be kind, we often use more words when we should be helping people to understand what they need to do as quickly and simply as possible.”

Scotland’s independent care review has published its comprehensive report on the care system, encompassing “legislation, practices, culture and ethos” - it’s ambitious and essential reading for those working in digital gov, but also those who care about humans.

Remote working

18F’s best practices for making distributed teams work (18F is a digital services agency within the US government). Perhaps there are some lessons here for organisations with many locations: tear down any head office vs shopfront barriers by going “remote first”.

There are now startups explicitly working on making remote staff work easier.

Help agriculture

Digitalfolk, could you help next-gen agriculture get more sustainable and more human-centred? Add your name here: Agriculture is a game-changer! Community of Practice.

Digital in organisations

Six digital strategy plays to drive value in established corporations - some of these plays are common sense (like cutting cost/time/process/error), but this is an interesting read, and it’s good to see some failures discussed as well.

How to scale agile product development and delivery - spoiler: not by imposing some framework.

Co-op Digital news and events

“‘We don’t want to just give people a refund when there’s a problem; we want to give them a genuine response and a personalised experience that they will remember.’ [says Claire Carroll, Head of Sales and Service at the Co-op.] The Co-op’s trailblazing approach has been a great success: customers actually buy more in its stores after making a complaint. ‘The basket spend is 6% higher’”

That’s from a shiny Salesforce customer success story - Co-op customer service advisors run 3m requests yearly through it. If customers are sending more after a complaint, that means Co-op is handling complaints - fixing the problem - in such a way that’s builds increased loyalty and confidence in the business. The industry term for this is “service recovery” (and that link is an interesting thread of how to win at ecommerce), but you might equally call it putting customers first. As exciting as the Salesforce bit is, this story is really about a Rescue Lasagne.

Public events, most of them at Federation House:

Carbon Co-op’s Beginner’s Guide To Retrofit (a monthly event about retrofitting your house for energy efficiency) - Wed 12 Feb 6pm at URBED, 10 Little Lever Street, Manchester, M1 1HR.

Manchester Law Tech Meetup - Thu 13 Feb 6.00pm.

Open Data Night - February 2020 - Tue 18 Feb 6.30pm.

Conscious Entrepreneurs - Wed 19 Feb 12pm.

Open Data Manchester: Black software (explores racial injustice & the professionals & hobbyists of color who helped build the internet) - Wed 18 Mar 6.30pm.

Returners/Re-trainers (about successful initiatives to create better routes for women returners/re-trainers) - Thu 26 Mar 11.30am

Internal events:

Digital all-hands - Wed 12 Feb 1pm at Fed Defiant.

Co-operate show & tell - Wed 12 Feb 3pm at Fed 6 co-operate space.

Data management show & tell - Thu 13 Feb 2.30pm at Angel Sq 13th floor breakout.

Membership show & tell - Fri 14 Feb 3pm at Fed 6 kitchen.

Food ecommerce show & tell - Mon 17 Feb 10.15am at Fed 5.

Delivery community of practice - Mon 17 Feb 1.30pm.

Health team show & tell - Tue 18 Feb 2.30pm at Fed 5 kitchen.

More events at Federation House - and you can contact the events team at  federation.events@coopdigital.co.uk. And TechNW has a useful calendar of events happening in the North West.

Thank you for reading

Thank you, beloved readers and contributors. Please continue to send ideas, questions, corrections, improvements, etc to the newsletterbot’s typing entity @rod on Twitter. If you have enjoyed reading, please tell a friend!

If you want to find out more about Co-op Digital, follow us @CoopDigital on Twitter and read the Co-op Digital Blog. Previous newsletters.

[abdankfind]

people

Community manager w przestrzeni coworkingowej HubHub

HR i employer branding pracowni architektonicznej workplace projektującej nowoczesne środowiska pracy

Udział w badaniach środowiska pracy Burda Media, L’Oreal, Fundacja Integracja, ICAN, Futu Creative, Workplace.

Przygotowywanie elementów strategii zarządzania zmianą w organizacji (wybrani klienci workplace) Allegro, MediaCom, Nordea, Santander.     

#8 Hacking our lives, Thursday Gathering by Venture Cafe, CAMBRIDGE INNOVATION CENTER (CIC) Strengths Community Meetup #33 Learner – Magia uczenia się, HubHub Candidate experience meet up, Maja Gojtowska, HubHub

#4 New relations, Thursday Gathering by Venture Cafe, CAMBRIDGE INNOVATION CENTER (CIC)

Strengths Community Meetup #32 Przepis na efektywność zespołu, HubHub

Project Management workshop #1 with Marek Kowalczyk Mandarine Project

Strengths Community Meetup #31 Dyscyplina, HubHub

Employer branding i strategie HR - szkolenie Most Wanted, prowadzenie: Maja Gojtowska, 2018

Zarządzanie biznesem odpowiedzialność społeczna, HubHub nad Wisłą

Warsztat Networking TedXWarsaw Conference

Young Woman Leaders, Wework Krucza

Talentuno HR tech night, SARP

Future is female, Glamou x Oh lala event

HR TECH Summit, Walters Kluwer, Marriot

Enxoo HR meetup, Salesforce Warsaw, Millenium Plaza

Womans breakfast at Google Campus

Design Thinking jako narzędzie do zmiany kultury organizacji, warsztat w ramach Tygodnia Design Thinking, 2015

[managemartfsm-blog]

This Week's News Digest ⠀ Here are five things in technology that happened this past week and how they affect your business. Did you miss them? ⠀ ➡1 — Amazon is gaining on Google in search advertising market share. According to a recent analysis done by eMarketer, Amazon’s portion of search ad revenue is expected to grow over the course of two years, while Google’s ad revenue is expected to drop.(Source: Geek Wire) ⠀ ➡2 — Meetup wants to charge users $2 just to RSVP for events, and some are furious. Meetup—an online platform that allows users to search for events to meet people in-person who have similar hobbies or interests—announced this week that they are trying out a payment model that will now charge its users in order to allow them to RSVP for an event they’d like to attend.(Source: The Verge) ⠀ ➡3 — Google Ads introduced two new ways to target users in Google Search. ⠀ Over the next several weeks, Google Ads will be introducing two new ways to reach specific audiences when searching. Advertisers will now be able to target by ‘affinity audiences’ which will assist in raising awareness among a given group who has already expressed an interest in a specific area.(Source: Search Engine Journal) ⠀ ➡4 — Brooklyn-based construction robotics startup Toggle received a $3M seed fund.⠀ Brooklyn-based robotics startup Toggle announced this past week that it received $3 million in seed funding, which will be used to further the development of the startup’s technology.(Source: Tech Crunch) ⠀ ➡5 — Zoom rolls out AI-powered transcripts, note-taking features, and more. ⠀ This past week, the video conferencing platform Zoom introduced 300 new features at their annual conference. Some of the features introduced include an attendee counter driven by facial recognition, AI-powered meeting notes and transcripts, mixed reality virtual background capabilities, and Zoom for Salesforce which will now incorporate several efficient shortcuts for logging phone calls and tracking activity.(Source: Venture Beat) (at News of the week) https://www.instagram.com/p/B4AOpTfpHN_/?igshid=d5ordhcmnmvj

[aimdek]

And here we go! We're organizing our first free #meetup session on 14 September 2019. Whether you are a beginner, a proficient, or just curious about #Salesforce, this meetup event is for you. Get a chance to meet with Salesforce enthusiasts in the city. Don't miss, RSVP here 

https://bit.ly/328rkke

[astrea-it-posts]

Eventbrite Salesforce Integration

Eventbrite is world largest event technology platform which is the US based event management and also the ticketing website. Its services allows users to browse, create, and also to help into promote the local type of the events. The service charges only the fees to the event organizers in the exchange of online ticketing services unless the event is free and in less minutes the user can also organize the event, sell tickets, and even can easily manage the registration for all kinds of events. When we say about the events then the user can easily use the Eventbrite for fundraising, house parties, and even also to sort of musical performance or a concert.

Businesse organisation that uses the Salesforce to manage their business CRM data and to use the Eventbrite for the event management and the ticket generation, they certainly requires the best solution to integrate both of the applications in order to maintain all the information in a single unit of all Meetups/Events of Eventbrite in Salesforce Instance.

Eventbrite Salesforce Integration is one of the feasible option which is just used to manage the different events in Salesforce. The users should be aware about the data migration and also about the platform implementation which processes are not always as seamless as they might think.

The integration of the Eventbrite and also of the Salesforce makes it fast and even also simple to import the data from Eventbrite to Salesforce and from Eventbrite to Salesforce and the user can easily sync the data in the multiple ways to fit the needs. Astrea IT Services even has implemented one of the successful integration solution with the Salesforce and also Eventbrite and the Integration Solution facilitates multiple features.

[localbizlift]

Hustle rallies $30M for grassroots texting tool Republicans can’t use

Hustle 20X’d its annual revenue run rate in 15 months by denying clients that contradict its political views. It’s a curious, controversial, yet successful strategy for the startup whose app lets activists and marketers text thousands of potential supporters or customers one at a time. Compared to generic email blasts and robocalls, Hustle gets much higher conversion rates because people like connecting with a real human who can answer their follow-up questions.

The whole business is built around those relationships, so campaigns, non-profits, and enterprises have to believe in Hustle’s brand. That’s why CEO Roddy Lindsay tells me “We don’t sell to republican candidates or committees. What it’s allowed us to do is build trust with the Democratic party and progressive organizations. We don’t have to worry about celebrating our clients’ success and offending other clients.”

Hustle execs from left: COO Ysiad Ferreiras, CEO Roddy Lindsay, CTO Tyler Brock

Investors agree. Tempted by Hustle’s remarkable growth to well over a $10 million run rate and 85 million conversations started, Insight Partners has led a $30 million Series B for the startup that’s joined by Google’s GV and Salesforce Ventures.

The round comes just 10 months after Hustle’s $8M Series B when it was only doing $3 million in revenue. Lindsay says he was impressed with Insight’s experience with communication utilities like Cvent and non-profit tools like Ministry Brands. Its managing director Hillary Gosher who specializes in growing sales teams will join Hustle’s board, which is a great fit since Hustle is hiring like crazy.

Humanizing The Call To Action

Founded in late 2014, Hustle’s app lets organizers write MadLibs-style text message scripts and import contact lists. Their staffers or volunteers send out the messages one by one, with the blanks automatically filled in to personalize the calls to action. Recipients can respond directly with the sender ready with answers to assuage their fears until they’re ready to donate, buy, attend, or help. Meanwhile, organizers can track their conversions, optimize scripts, and reallocate assignments so they can reach huge audiences with an empathetic touch.

The Hustle admin script editor

The app claims to be 77X faster than making phone calls and 5.5X more engaging than email, which has won Hustle clients like LiveNation’s concert empire, NYU, and the Sierra Club. Clients pay $0.30 per contact uploaded into Hustle, with discounts for bigger operations. Now at $41 million in total funding, Hustle plans to push further beyond its core political and non-profit markets and deeper into driving alumni donations for universities, sales for enterprises, and attendance for event promoters.

Hustle will be doing that without one of its three co-founders, Perry Rosenstein, who left at the end of 2017. [Disclosure: I know Lindsay from college and once worked on a short-lived social meetup app with Rosenstein called Signal.] Lindsay says Rosenstein’s “real excellence was about early stage activities and problems”. Indeed, in my experience he was more attuned to underlying product-market fit than the chores of scaling a business. “It was Perry’s decision, it was a departure we celebrated, and he’s still involved as an informal adviser to me and the company” Lindsay concluded.

Hustle is growing so fast, this recent photo is already missing a third of the team

Hustle has over 100 other employees in SF, NYC, and DC to pick up the torch, though. That’s up from just 12 employees at the start of 2017. And it’s perhaps one of the most diverse larger startups around. Lindsay says his company is 51 percent women, 48 percent people of color, and 21 percent LGBT. This inclusive culture attracts top diverse talent. “We see this as a key differentiator for us. It allows us to hire incredible people” Lindsay says. “It’s something we took seriously from day one and the results show.”

Partisan On Purpose

What started as a favored tool of the Bernie Sanders campaign has blossomed into a new method of communicating at scale. “We’re massively humanizing the way these organizations communicate” Lindsay said. “Humans really matter, no matter if what you care about is getting lots of people to come to events, vote, or renew a season ticket package. Having a relationship with another person can cut through the noise. That’s different than your interactions with bots or email marketing campaigns or things where it’s dehumanized.”

Lindsay felt the frustration of weak relationships when after leaving Facebook where he worked for six years as one of its first data scientists, he volunteered for Mark Zuckerberg’s Fwd.us immigration reform organization. Its email got just a 1 percent conversion rate. He linked up with Obama’s former Nevada new media director Rosenstein and CTO Tyler Brock to fix that with Hustle.

Working with Bernie aligned with the team’s political sentiments, but they were quickly faced with whether they wanted to fuel both sides of the aisle — which would mean delivering fringe conservative campaign messages they couldn’t stomach. Hustle still has no formal policy about declining Republican money, and a spokesperson said they point potential clients to TechCrunch’s previous article mentioning the stance. Meanwhile, Hustle is growing its for-profit client base to make shunning the GOP feel like less of a loss. Having Salesforce as a strategic investor also creates a bridge to a potential exit option.

Focusing on the left is working for now. Over 25 state Democratic parties are clients. Hustle sent 2.5 million messages and reached over 700,000 voters — 1 in 5 total — during the Alabama special election, helping Democrat Doug Jones win the Senate seat.

“Let’s build this great business for the Democratic party. Let’s let someone else take the Republicans” Lindsay explains. A stealth startup called OpnSesame is doing just that, Lindsay mentions. But he says “we don’t actually see them as competitive. We see them as potential allies that advocate for the power of p2p texting in getting everyone included in our democracy.” Instead, Lindsay sees the potential for Hustle to lose its sense of purpose and drive as it rapidly hires as its biggest threat.

Long-term, Hustle hopes to propel the right side of history by sticking to the left. Lindsay concludes, “You can really just put on your business hat and see this is a good choice.”

[tak4hir0]

I attended Dreamforce this year with a focus on Integration sessions and MuleSoft-related announcements. As usual, Dreamforce did not disappoint. Accelerators for Service Cloud and Commerce Cloud At the Integration Keynote, I witnessed a few awesome announcements. MuleSoft has announced accelerators for Service and Commerce clouds. These accelerators are a set of integration templates, API specs, and best practices for integrating with these clouds. This should certainly help jump-start Service Cloud and Commerce Cloud projects and help customers realize value faster. Silverline has also developed its own accelerators, specifically for Financial Services Cloud, which helps organizations launch integrated experiences of Financial Services Cloud with their core system. This is relevant for banks, credit unions, and mortgage providers.  Clicks, not code MuleSoft also announced incredible updates with the web-based flow designer so that developers and technology-savvy business users can build integrations in the future with clicks not code. It is great to see more investment and advancements in making the developer experience easier so developers can focus on providing more value to customers. API on Trailhead MuleSoft then announced their pledge to skill-up integration developers over the next few years. This is an amazing time to be an integration developer because you can skill-up using proven and fun tools like Trailhead. An Integration Trailmix is available now for developers to start on that journey. Personal shout-outs Lastly, the biggest highlight for me was that I got a shout-out by name from Lindsey Irvine, Chief Marketing Officer at MuleSoft, for being an Integration Trailblazer.  You can even spot me in the audience during the session. Leading the efforts to expand Silverline’s MuleSoft capabilities and serving as a NYC MuleSoft Meetup co-lead has been a wonderful and rewarding experience in 2019. I cannot imagine what Silverline can achieve in 2020. You can read about my integration trailblazer experience here. Leading API and MuleSoft sessions This Dreamforce, for the first time in my five years in the Salesforce ecosystem, I presented three sessions.  The first one was at the Developer Theater, and it focused on building and testing a CRM API. Two other sessions were at the MuleSoft Integration Theater and they highlighted common integration use cases.  The first talk, Streamlining Loan Cycles with APIs and Financial Services Cloud, focused on leveraging the power of Salesforce Financial Services Cloud and MuleSoft to accelerate your lead-to-loan cycles and embrace the digital-first lending future. My last session, Painless Patient Referral Intake and Management using API Led and Health Cloud, focused on combining MuleSoft and Salesforce Health Cloud to consume referrals into work queues to be managed proactively. Interested in the content of these sessions? Simply want to chat about other integration use cases? Please email me directly and I’ll be more than happy to answer any questions.   Check out our MuleSoft solutions to see how you can achieve more through our integration expertise. The post Dreamforce 2019 Recap from an Integration Trailblazer appeared first on Silverline.