#organisational design
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Within the next few millennia, management and organisational design may finally reach the miasma theory stage of efficacy and safety.
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The first time Tommy opens his house to Evan, he doesn't know what he is getting.
At first Evan just follows him, making polite sounds of generic appreciation, until they get to the kitchen in the back of the bungalow. Tommy has leaned into the craftsman style, and there are industrial elements also - efficient is effective, in Tommy's opinion - and Evan just stands in the middle and stares, an awed smile on his face. The sun peeks out from behind the clouds and its rays fall right through the skylight and onto the island, a piece that Tommy built with a friend's help.
"Are those... Did you get the wood from a bowling alley?" Evan is delighted, rubbing his fingertips over the little triangular marks on the surface of the island. "This is so cool."
He explores the kitchen and notices the pantry. On the pantry door, he sees Tommy's meal plan and freezes.
"Tommy, you have a meal planning chart," Evan states unnecessarily.
Tommy sticks his hands into his pocket. "Yeah, a gym buddy taught me. I got used to it and it's really useful when I plan out my grocery shopping."
"It's color-coded."
"Yeah. The system is simple, too. Helps me see if I'm getting enough proteins, carbs --mmph!!"
Tommy's back hits the nearest wall as he is kissed to an inch of his life. Evan doesn't let up, licking into Tommy's mouth with delectable little moans and his hands are wandering under Tommy's shirt, his fingers skating over his waist and ribs. When a thick thigh insinuates itself between Tommy's legs, Tommy pushes lightly on Evan's shoulders. "Okay, that was. Wow. You like the meal plan?"
"It's color-coded," Evan murmurs, his pupils blown dark with longing. "And you listed the exact cuts of meat, and how to cook them."
Tommy is not expecting his boyfriend to be turned on by efficiency and organization, but he sure as hell isn't about to stop Evan from rewarding Tommy for it. Putting his arms over Evan's shoulders, Tommy smiles and says, "Wait till you see my pantry." He lowers his voice. "It's sorted by category and then alphabetical order."
Evan inhales sharply. "Do you mind if I take off your pants right now?"
#tommy kinard#bucktommy#evan buckley#i get turned on by an organized kitchen ok#mine isn't haphazard but lord#a well-designed meal plan and an organised kitchen?#that is incredibly sexy#tevan#kinley#kinkley
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As has been said in the notes: the PAC issue isn't related to that campaign. The ex-PAC volunteer is hardly anonymous; their identity is extremely clear from context.
OTW Legal has since allegedly commented on this:
I'm sure there are entrenched bad-faith AO3 haters who are wildly connecting the dots from "accounts of scale-induced organisational dysfunction" to "and therefore the racism campaign is pure-hearted and morally right", but to conclude the volunteer accounts are fake is buying into the BS that those dots were connected in the first place.
As other anons have mentioned, the 'end-OTW-racism' campaign is suspicious. SO MANY of my mutuals have been reblogging the posts in support and I feel like I'm going crazy. I skimmed the manifesto, really felt that 'sir this ao3 is a wendy's library' meme - is the campaign calling the OTW racist (hokay), or are they complaining that racist works are allowed - blah blah blah, other anons have gone over this. THEN I saw a post yesterday that said (summarizing for brevity): ao3 Abuse team's go-to PAC volunteer for handling CSEM was "fired" (their quotes, not mine) by a legal team 'that appears to be running roughshod over other stakeholders in the org' (direct quote). From what I understand, this account from the ex-PAC volunteer was published anonymously on Dreamwidth (oh, how convenient!!!). The person making the post I'm quoting from then says, 'I am a long-time OTW skeptic' and that's when I peaced out. i know this is just one post (that has 600 notes and counting) but now it feels like I have confirmation: this whole campaign just feels like unknown persons (antis? Russians?? TERFs??? the fucking Disney corporation!?) trying to damage/discredit the OTW and Ao3. They're playing on "oh no I don't want to be accused of racism!" and all those people who, during Ao3's funding drive, spout off bullshit like "you should give me that money instead". As a previous commenter on OTNF has said: if you want the OTW and ao3 to get better, you need to volunteer yourself instead of just bitching about it on tumblr. To which I'll add: If you hate ao3 and the OTW, just ignore it and don't use it. But it is discouraging to me that so many of my mutuals - typically reasonable non-antis - are reblogging this stuff in agreement from people I'm 99% sure are virulent antis, just because they don't want to be accused of supporting racism.
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part 1 | part 2
aghsfshs pls let's ignore how long it took me to post this one😭😭 but i couldn't pass up the opportunity to draw a man covered in blood now could I?
#fx's fringe looks different every time I draw him ywy I really need to organise my designs huh#also hi welcome to my feng xin with freckles agenda <3#my art#fanart#tgcf#mxtx tgcf#mxtx#tgcf fanart#screenshot redraw#tian guan ci fu#heaven official's blessing#hob#feng xin#nan yang
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my professor layton photocards came just in time for my uk trip next month yayyy
#i drew the first design everything else i used official art (from LINE) because i got lazy to draw ok#the colours printed look exactly as the digital version i just like filters#tagging for my own blog's organisation sorry pl tag ->#hershel layton#luke triton#professor layton#咸鱼.jpg
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oooh you wanna reblog him soo bad, you wanna give this guy compliments <33
[click for better resolution!]
#the pink was my favourite part of this#and the tail! the little flame bits were great#see if you can find all the hearts in his design too. there's quite a few <3#i also only realised his hair kinda looks like the pyroar pokemon after i finished the drawing hdjshjsk#anyway. onto the organising tags!#juno.art#tango tek#tango tek fanart#secret life smp#secret life smp fanart#slsmp fanart#slsmp#slsmp tango#tangotek
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Reblogging said link as well for reference. (Supposedly doing it this way doesn't hide it from the notes?, not sure if true or superstition I picked up somewhere.)
For those who might happen across this, I’m an administrator for the forum ‘Sufficient Velocity’, a large old-school forum oriented around Creative Writing. I originally posted this on there (and any reference to ‘here’ will mean the forum), but I felt I might as well throw it up here, as well, even if I don’t actually have any followers.
This week, I’ve been reading fanfiction on Archive of Our Own (AO3), a site run by the Organisation for Transformative Works (OTW), a non-profit. This isn’t particularly exceptional, in and of itself — like many others on the site, I read a lot of fanfiction, both on Sufficient Velocity (SV) and elsewhere — however what was bizarre to me was encountering a new prefix on certain works, that of ‘End OTW Racism’. While I’m sure a number of people were already familiar with this, I was not, so I looked into it.
What I found… wasn’t great. And I don’t think anyone involved realises that.
To summarise the details, the #EndOTWRacism campaign, of which you may find their manifesto here, is a campaign oriented towards seeing hateful or discriminatory works removed from AO3 — and believe me, there is a lot of it. To whit, they want the OTW to moderate them. A laudable goal, on the face of it — certainly, we do something similar on Sufficient Velocity with Rule 2 and, to be clear, nothing I say here is a critique of Rule 2 (or, indeed, Rule 6) on SV.
But it’s not that simple, not when you’re the size of Archive of Our Own. So, let’s talk about the vagaries and little-known pitfalls of content moderation, particularly as it applies to digital fiction and at scale. Let’s dig into some of the details — as far as credentials go, I have, unfortunately, been in moderation and/or administration on SV for about six years and this is something we have to grapple with regularly, so I would like to say I can speak with some degree of expertise on the subject.
So, what are the problems with moderating bad works from a site? Let’s start with discovery— that is to say, how you find rule-breaching works in the first place. There are more-or-less two different ways to approach manual content moderation of open submissions on a digital platform: review-based and report-based (you could also call them curation-based and flag-based), with various combinations of the two. Automated content moderation isn’t something I’m going to cover here — I feel I can safely assume I’m preaching to the choir when I say it’s a bad idea, and if I’m not, I’ll just note that the least absurd outcome we had when simulating AI moderation (mostly for the sake of an academic exercise) on SV was banning all the staff.
In a review-based system, you check someone’s work and approve it to the site upon verifying that it doesn’t breach your content rules. Generally pretty simple, we used to do something like it on request. Unfortunately, if you do that, it can void your safe harbour protections in the US per Myeress vs. Buzzfeed Inc. This case, if you weren’t aware, is why we stopped offering content review on SV. Suffice to say, it’s not really a realistic option for anyone large enough for the courts to notice, and extremely clunky and unpleasant for the users, to boot.
Report-based systems, on the other hand, are something we use today — users find works they think are in breach and alert the moderation team to their presence with a report. On SV, this works pretty well — a user or users flag a work as potentially troublesome, moderation investigate it and either action it or reject the report. Unfortunately, AO3 is not SV. I’ll get into the details of that dreadful beast known as scaling later, but thankfully we do have a much better comparison point — fanfiction.net (FFN).
FFN has had two great purges over the years, with a… mixed amount of content moderation applied in between: one in 2002 when the NC-17 rating was removed, and one in 2012. Both, ostensibly, were targeted at adult content. In practice, many fics that wouldn’t raise an eye on Spacebattles today or Sufficient Velocity prior to 2018 were also removed; a number of reports suggest that something as simple as having a swearword in your title or summary was enough to get you hit, even if you were a ’T’ rated work. Most disturbingly of all, there are a number of — impossible to substantiate — accounts of groups such as the infamous Critics United ‘mass reporting’ works to trigger a strike to get them removed. I would suggest reading further on places like Fanlore if you are unfamiliar and want to know more.
Despite its flaws however, report-based moderation is more-or-less the only option, and this segues neatly into the next piece of the puzzle that is content moderation, that is to say, the rubric. How do you decide what is, and what isn’t against the rules of your site?
Anyone who’s complained to the staff about how vague the rules are on SV may have had this explained to them, but as that is likely not many of you, I’ll summarise: the more precise and clear-cut your chosen rubric is, the more it will inevitably need to resemble a legal document — and the less readable it is to the layman. We’ll return to SV for an example here: many newer users will not be aware of this, but SV used to have a much more ‘line by line, clearly delineated’ set of rules and… people kind of hated it! An infraction would reference 'Community Compact III.15.5’ rather than Rule 3, because it was more or less written in the same manner as the Terms of Service (sans the legal terms of art). While it was a more legible rubric from a certain perspective, from the perspective of communicating expectations to the users it was inferior to our current set of rules — even less of them read it, and we don’t have great uptake right now.
And it still wasn’t really an improvement over our current set-up when it comes to 'moderation consistency’. Even without getting into the nuts and bolts of “how do you define a racist work in a way that does not, at any point, say words to the effect of 'I know it when I see it’” — which is itself very, very difficult don’t get me wrong I’m not dismissing this — you are stuck with finding an appropriate footing between a spectrum of 'the US penal code’ and 'don’t be a dick’ as your rubric. Going for the penal code side doesn’t help nearly as much as you might expect with moderation consistency, either — no matter what, you will never have a 100% correct call rate. You have the impossible task of writing a rubric that is easy for users to comprehend, extremely clear for moderation and capable of cleanly defining what is and what isn’t racist without relying on moderator judgement, something which you cannot trust when operating at scale.
Speaking of scale, it’s time to move on to the third prong — and the last covered in this ramble, which is more of a brief overview than anything truly in-depth — which is resources. Moderation is not a magic wand, you can’t conjure it out of nowhere: you need to spend an enormous amount of time, effort and money on building, training and equipping a moderation staff, even a volunteer one, and it is far, far from an instant process. Our most recent tranche of moderators spent several months in training and it will likely be some months more before they’re fully comfortable in the role — and that’s with a relatively robust bureaucracy and a number of highly experienced mentors supporting them, something that is not going to be available to a new moderation branch with little to no experience. Beyond that, there’s the matter of sheer numbers.
Combining both moderation and arbitration — because for volunteer staff, pure moderation is in actuality less efficient in my eyes, for a variety of reasons beyond the scope of this post, but we’ll treat it as if they’re both just 'moderators’ — SV presently has 34 dedicated moderation volunteers. SV hosts ~785 million words of creative writing.
AO3 hosts ~32 billion.
These are some very rough and simplified figures, but if you completely ignore all the usual problems of scaling manpower in a business (or pseudo-business), such as (but not limited to) geometrically increasing bureaucratic complexity and administrative burden, along with all the particular issues of volunteer moderation… AO3 would still need well over one thousand volunteer moderators to be able to match SV’s moderator-to-creative-wordcount ratio.
Paid moderation, of course, you can get away with less — my estimate is that you could fully moderate SV with, at best, ~8 full-time moderators, still ignoring administrative burden above the level of team leader. This leaves AO3 only needing a much more modest ~350 moderators. At the US minimum wage of ~$15k p.a. — which is, in my eyes, deeply unethical to pay moderators as full-time moderation is an intensely gruelling role with extremely high rates of PTSD and other stress-related conditions — that is approximately ~$5.25m p.a. costs on moderator wages. Their average annual budget is a bit over $500k.
So, that’s obviously not on the table, and we return to volunteer staffing. Which… let’s examine that scenario and the questions it leaves us with, as our conclusion.
Let’s say, through some miracle, AO3 succeeds in finding those hundreds and hundreds and hundreds of volunteer moderators. We’ll even say none of them are malicious actors or sufficiently incompetent as to be indistinguishable, and that they manage to replicate something on the level of or superior to our moderation tooling near-instantly at no cost. We still have several questions to be answered:
How are you maintaining consistency? Have you managed to define racism to the point that moderator judgment no longer enters the equation? And to be clear, you cannot allow moderator judgment to be a significant decision maker at this scale, or you will end with absurd results.
How are you handling staff mental health? Some reading on the matter, to save me a lengthy and unrelated explanation of some of the steps involved in ensuring mental health for commercial-scale content moderators.
How are you handling your failures? No moderation in the world has ever succeeded in a 100% accuracy rate, what are you doing about that?
Using report-based discovery, how are you preventing 'report brigading’, such as the theories surrounding Critics United mentioned above? It is a natural human response to take into account the amount and severity of feedback. While SV moderators are well trained on the matter, the rare times something is receiving enough reports to potentially be classified as a 'brigade’ on that scale will nearly always be escalated to administration, something completely infeasible at (you’re learning to hate this word, I’m sure) scale.
How are you communicating expectations to your user base? If you’re relying on a flag-based system, your users’ understanding of the rules is a critical facet of your moderation system — how have you managed to make them legible to a layman while still managing to somehow 'truly’ define racism?
How are you managing over one thousand moderators? Like even beyond all the concerns with consistency, how are you keeping track of that many moving parts as a volunteer organisation without dozens or even hundreds of professional managers? I’ve ignored the scaling administrative burden up until now, but it has to be addressed in reality.
What are you doing to sweep through your archives? SV is more-or-less on-top of 'old’ works as far as rule-breaking goes, with the occasional forgotten tidbit popping up every 18 months or so — and that’s what we’re extrapolating from. These thousand-plus moderators are mostly going to be addressing current or near-current content, are you going to spin up that many again to comb through the 32 billion words already posted?
I could go on for a fair bit here, but this has already stretched out to over two thousand words.
I think the people behind this movement have their hearts in the right place and the sentiment is laudable, but in practice it is simply 'won’t someone think of the children’ in a funny hat. It cannot be done.
Even if you could somehow meet the bare minimum thresholds, you are simply not going to manage a ruleset of sufficient clarity so as to prevent a much-worse repeat of the 2012 FF.net massacre, you are not going to be able to manage a moderation staff of that size and you are not going to be able to ensure a coherent understanding among all your users (we haven’t managed that after nearly ten years and a much smaller and more engaged userbase). There’s a serious number of other issues I haven’t covered here as well, as this really is just an attempt at giving some insight into the sheer number of moving parts behind content moderation: the movement wants off-site content to be policed which isn’t so much its own barrel of fish as it is its own barrel of Cthulhu; AO3 is far from English-only and would in actuality need moderators for almost every language it supports — and most damning of all, if Section 230 is wiped out by the Supreme Court it is not unlikely that engaging in content moderation at all could simply see AO3 shut down.
As sucky as it seems, the current status quo really is the best situation possible. Sorry about that.
#dreamwidth#long post#otw#ao3#ref#fandom meta#fanfic meta#and....... okay yeah that is about the level of organisational bloat i would have predicted but it is still painful to contemplate#organisational design#(is horribly tough at scale but most organisations are lightyears from the known Pareto frontier)
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bella bartender
speedpaint link below:
https://x.com/starrysharks/status/1775239548882063616?t=G6B4eWy5MvVs3qAvwaaG7g&s=09
#zeno's art#ocs#bites n bribes#bella pavona#her dream was always to open to restaurant but she got caught in a gang due to her toxic yuri past#shes the leader and organiser of the group#luvs gambling drinking etc#38yrs old and 6 foot tall#< all info from my sister#hopefully will post more design stuff here
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how do we feel about a heretek magos biologis who saw a wrack one time and suddenly figured out her look tm
otherwise known as a server wra [loud gunshot]
#im not tagging this only you rogue trader guys get to see her#i designed her with very little in mind but she was fun to draw. i also found cable organisation very calming#i gave her top surgery it just seemed to suit her look. also the transparent panels showing off her internals#watch as i proceed to not name her for fifty billion years. if i decide to do anything with her that is
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#1970s#non fiction#hardback#dust jacket#vintage graphic design#graphic design#organisation theory#organisation#textbook
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Hi take an old goat man doodle I realised I never posted 🐐💛
(Also I’d like to blame credit @kirchefuchs for being the initial inspo behind me drawing Ted with goat features.)
#Staring at the excessive amount out Ted art while organising and the realisation im seeing Joey in London finally sets in#the autism is getting a treat#uhh anyway guys working on another big Ted piece again but it’s going to take a hot second lads it’s got details#I was originally going to draw Ted with a bunch of diffrent horn designs but then I just…didnt lol#ted spankoffski#theodore spankoffski#starkid#team starkid#starkid productions#starkid fanart#fanart starkid#time bastard#starkid time bastard#time bastard nightmare time#tgwdlm#tgwdlm starkid#tgwdlm fanart#the guy who didn't like musicals#the guy who didn’t like musicals fanart#hatchetfield#hatchetverse#hatchetfield universe#fanart#my art
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Theme park au doodles
#desert duo theme park au#grian#goodtimeswithscar#mumbo jumbo#geminitay#pearlescentmoon#impulsesv#doodle#Grian and Mumbo both own the theme park#Pearl is the cleaning lady and also in charge of organisation#gem is a set/ environment artist#impulse is in charge of redstone#Scar is there for moral support ofc#he also helps out everywhere kinda in different ways#this was the first time I drew some of these designs so they may change a bit
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evening doodles 💖
#draws#doodles#trigun#meryl#meryl stryfe#wolfwood#nicholas d. wolfwood#these doodles r a mix of the different versions#ill still tag it as#tristamp#for blog organisations sake#i love their designs so much im hhhhh
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Angel's Friends and Sky: Children of the Light? Why not 🌟
Mine and @isaidmeeh Sky's designs of Ang-Li and Cabiria! I really like how Ang-Li's wings came out! So blue 💙 And the very elegant Stars Weaver Cabiria by @/isaidmeeh 💜
They are SUPER DUPER CUTE!! (ノಠ益ಠ)ノ彡💕💕
#I'm working on many things at one#I've never been very good with organisation ahah#I hope to come back updating with new works soon!#stay tuned!#sky children of the light#sky children fanart#angels friends#angel's friends#angelsfriendsfanart#angelsfriends#angels friends comics#ang li#cabiria#anna naray art#artist on tumblr#charcater design
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Posting doodles from watching ep1 and ep2 of Downfall. :p
#i just think they're neat.#cr spoilers#critical role#exu downfall#milo cowst#asmodeus critical role#asmodeus cr#ayden cr#trist cr#the everlight#the dawnfather#my art.#there's so much to tag god help me i love organising too much.#i need to improve Milo's design he isn't scrunkly old man enough.#cr fanart#anyway:#ASMODEUS IS BACK HOLYYY SHIT!!!#so happy that he's back.
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Since Artstation is turning it's back on artists and I'll most probably leave the page I wanted to have a my diploma stormlight archive project here in it's fancy put together form. Shattered Plains - Characters is a character design part of a concept vis dev for Way of Kings animates series. Of course this is not in any way official, but I loved doing it, I loved imagining how good the books would look animated and bringing my vision of the characters to life. For environment design part of the project check out the tag or link! Under the tag you can also find the designs separately with some of my thoughts about designing them!
#Shattered Plains#stormlight archive#organised repost#character design#artists on tumblr#visual development#Brandon Sanderson
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