#np: ueq

[nerkmidcharm]

various sketches of my neopets

ueq / vyteri

celitare / tusaja

mawffins

[drew-mga2022mi6014]

Prototype | Research Frameworks

In addition to the various types of tests I can conduct, I also wanted to look into different frameworks for research that I could use for this project; both in pre and post testing, and in general. These are the ones that I found may be helpful.

SUPR-Q : Standardised UX Percentile Rank Questionnaire

SUS : System Usability Study

NPS : Net Promoter Score

UEQ : User Experience Questionnaire

ASQ : After-Scenario Questionnaire

GEQ : Game Experience Questionnaire

The SUPR-Q is a test designed to measure users’ perceptions around several components of a website including, usability, trust and credibility, appearance, and loyalty. This is comprised of a set of 8 Questions. There are two ways that the SUPR-Q is scored. The first is a raw score on a scale of 1-5, with 5 being the highest, averaged across each of the four categories. The second is a percentile rank score that can tell you how your site compares to hundreds of other websites in the SUPR-Q database, calculated by getting the mean value of all of the raw scores.

While designed for websites, some aspects of the SUPR-Q can be translated to this project, as it is proven to capture various avenues of user experience quite effectively. Some aspects, such as trust in a website, may be a bit more difficult to capture, however.

Similar to SUPR-Q, the SUS is a framework to evaluate the usability of a website (most commonly used in usability testing). It is a Likert Scale which includes 10 questions which users are to answer. Participants will rank each question from 1 to 5 based on how much they agree with the statement they are reading. 5 means they agree completely, 1 means they disagree vehemently. As with the former, these questions can be tweaked to fit the context of a board game. However, it would be better to conduct this test towards the tail end of the project.

NPS is a common metric used in customer experience programs. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. This is used for other things, like products and websites as well. The metric is gauged with one simple question set between a scale of 1 - 10. Those who score 0 - 6 are detractors (unsatisfied), 7 - 8 are passives (satisfied but disloyal), and 9 - 10 are promoters (loyal). The score is calculated by subtracting the percentage of the promoters by the percentage of the detractors.

The UEQ is a fast and reliable questionnaire to measure the User Experience of interactive products. The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured. While not specifically designed for board games, it captures some core aspects of user experience that translate well.

An ASQ is a survey administered to users or customers after completing a specific task or scenario. It is used to gather insights and feedback about users' experience and identify areas for improvement. This can be used after tests in which specific scenarios are created (eg;- a full game played with Drought, in Sand, with only Bulbs), wherein players give their thoughts about their experience in that situation. The test mainly measures enjoyment, ease of use, and usefulness; all of which are relevant to this project.

Finally, a GEQ is a more comprehensive questionnaire specifically catered towards evaluating user experience in video games. It assesses game experience as scores on seven components: Immersion, Flow, Competence, Positive and Negative Affect, Tension, and Challenge. For a thorough metric, each component needs to be comprised of 5 items. Some aspects, like immersion in a video game vs a board game, may not translate perfectly but they can be tweaked to fit the context of the project, as with all the others and offers an insight into player experience across various metrics.

Armed with this knowledge, for the next few tests, I can try to incorporate these different frameworks to gather data that can be better used in improving the game.

[postsofbabel]

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[nerkmidcharm]

do u like my aliens