#meetpepper

[omgsammyashley16]

@thepowerofarsky and I got a bunny. This is Pepper. 😍😍😍😍

[thefatalsiren]

Had a great time hanging out with Pepper last night at the #stevewozniak tech showcase event. Great food, great drinks by #dulcevida and great people. I'll be writing about my night soon so stay tuned! #event #svcc #press #drinks #food #woz #tech #technology #robot #meetpepper #pepper #instagood #instagram #instalike #instadaily #instalike #instamood #instaphoto #instapic #goodtimes #fridaynight #silly

[edensjasmine]

Recently acquired these incredible #Pepper shoes! #OMGshoes #meetpepper #swag (at SoftBank Robotics)

[tim-okeefe]

The future Mike Moore #Rensta #Repost: @softbankrobotics via @renstapp ··· “ To show our appreciation for our fans, we’re running a Pepper Holiday Sweepstakes! Tune in to our Instagram page tomorrow at 9:00am PST to find out how you can get your hands on some Pepper Swag! For full rules and regulations of the sweepstakes click the link in bio. Happy Holidays everyone! . . . #meetpepper #sweepstakes #holidayspirit #giveaway #peppertherobot #holidayfun #holidaycheer #robotics #swag #swagfordays #competition #giveaways #softbankrobotics #giving #holidayhappiness #contestalert #contests #contestentry #win #youcanwin #youcouldwin ” https://www.instagram.com/p/Bca8WW0DGR7/

[jeramymobley]

HSBC Hires Pepper the Robot at Bank of the Future

HSBC is now the first bank in North America to deploy SoftBank’s Pepper robot as a digital greeter. HSBC Bank USA, N.A. and SoftBank Robotics America (SBRA), the North American arm of SoftBank Robotics Group, have partnered to bring Pepper, the engaging, social humanoid robot, to HSBC’s bank branches.

Premiering at HSBC’s Fifth Avenue branch in New York, customers will be greeted starting this week by Pepper, who will be standing ready to answer questions and provide a memorable banking experience.

“We are offering the approximately two million people who live or work within a half mile radius of our flagship branch—and the millions more who walk Fifth Avenue daily—an experience in retail banking like never before,” stated Pablo Sanchez, Regional Head of Retail Banking and Wealth Management for HSBC in the U.S. and Canada.

“We’re focused on developing the ‘branch of the future,’ and our use of Pepper will streamline branch operations and delight our customers, allowing bank staff to have deeper, more high-value customer engagements. Pepper will help educate consumers on basic product information and the availability of self-service banking options, as well as asking some initial questions to determine how we can best meet their banking needs.”

We've partnered with @HSBC to make banking friendlier and more efficient! Pepper will now be available at HSBC branches to greet customers and answer questions. We're so excited to bring banking into the future! #MeetPepper #HSBCat452 pic.twitter.com/YZDa6EyKtK

— SoftBank Robotics US (@SB_Robotics) June 27, 2018

HSBC has spent $131 million on a Retail Transformation Program in the U.S., providing a host of consumer-facing upgrades taking the franchise in an exciting new direction. The bank was also a finalist for The Most Innovative Bank by LendIt Fintech USA and named the World’s Best Bank at the 2017 Euromoney Awards.

By creating a revolutionary new type of digitally-enhanced retail banking experience, one that uses data intelligence and leading-edge robotics, HSBC will transform the everyday task of a branch visit into the extraordinary. This is why HSBC Bank is embracing robotics technology that will advance their retail offering on Fifth Avenue as quickly as smartphones have advanced the mobile banking customer experience.

SoftBank Robotics is rolling out Pepper in North America, Asia and Europe for Visa—part of a larger vision being rolled out in the coming months that will transform HSBC’s branch banking experience.

“With Pepper at HSBC Bank’s flagship retail branch, we’re marking several noteworthy firsts: Pepper’s first deployment at a retail bank in the United States, Pepper’s first opportunity to help customers in New York City, and the first time a robot will be engaging in conversational interactions with banking customers,” said Steve Carlin, Chief Strategy Officer, SBRA.

“Humanoid robots helping people and working alongside human coworkers is an idea no longer relegated to the realm of popular culture and science fiction. Pepper will bring real benefits to HSBC banking customers.”

“Customer behavior is changing in retail banking in the U.S.,” said Jeremy Balkin, Head of Innovation for HSBC Bank. “By partnering with SoftBank Robotics, our customers will benefit from interacting with Pepper, a world-leading technology, to enhance and deepen their overall branch experience. We believe retail banking customers should also enjoy cutting edge best-in-class innovative customer experiences that are synonymous with shopping on Fifth Avenue in New York City.”

To overcome traditional perceptions of retail bank branches, Pepper’s standard capabilities were customized to create a retail banking experience that will exceed expectations of U.S. consumers. HSBC will use Pepper in the branch to enrich the value and depth of customer engagements, and the overall branch experience, by offering customers information on products, services, and banking tools in a “self-service” atmosphere.

Features that make HSBC’s new hire more than a greeter include:

Notify a banker – Pepper will communicate directly with bank staff based on customers’ answers to qualifying questions. HSBC’s goal is to reduce customer waiting time and free up the valuable time of their skilled bankers to deliver a more personalized service.

Tutorials and instructions – As HSBC Bank rolls out bank branches of the future, customers need to be kept up-to-date on the latest banking technologies, products and services. Pepper provides information on ATMs, the HSBC Mobile Banking app, self-service options, customer support and more. By educating and encouraging the use of technical tools and platforms available to HSBC customers, bank staff will have deeper, more meaningful customer engagements.

Products and services – Pepper will be used to drive attention to and awareness of HSBC products and services, including special promotions, so that customers can be better informed, facilitating more productive interactions with HSBC Relationship Managers.

#PoseWithPepper – Pepper is all about making the retail banking experience fun and enjoyable for customers. HSBC will be launching a campaign to visit the 452 Fifth Avenue flagship branch and #PoseWithPepper for a selfie. Customers and visitors are encouraged to upload their photos to their favorite social media channels using the hashtags #HSBCat452, #MeetPepper and #PoseWithPepper.

As HSBC notes in a press release, “No longer just a proof of concept, Pepper is here to improve the customer experience for North American businesses. Pepper also supports staff by answering commonly asked questions that take time away from assisting other customer needs. Pepper is designed to provide a unique, interactive experience in business environments such as financial services, retail, hospitality, travel, and healthcare. Pepper offers new ways for businesses to engage and communicate with customers and clients through conversation.”

Beyond its home country of Japan, SoftBank’s Pepper—which was developed with France’s Aldebaran and launched in 2014—is deployed as an emotion-sensing personal robot as well as numerous other businesses and industries worldwide, including Toronto’s Humber River hospital.

"We are excited to see Humber River Hospital leading the charge to innovate the patient experience," said Steve Carlin, chief strategy officer for SoftBank Robotics. https://t.co/B7mX5fDl9z

— Roberto Mancin (@robertomancin) April 15, 2018

Find out more about HSBC’s SoftBank partnership below:

Tough but fair interview with the delightful @jadescipioni about our historic news! We had some fun too #fairandbalanced Meet Pepper: HSBC’s newest hire https://t.co/nG31pEXDmk #FoxBusiness #MeetPepper #HSBCat452 #PoseWithPepper pic.twitter.com/9T3FqBknS8

— Jeremy Balkin (@jbapex) June 28, 2018

The post HSBC Hires Pepper the Robot at Bank of the Future appeared first on brandchannel:.

[gyps3creations-blog]

MeetPepper

[lindyhunt]

The Rise of the Robot Sales Associate Might Be Closer Than You Think

Imagine this: You walk into your favourite store. A smiling sales associate greets you by name. In a panic, you rush over to ask for his help. You’re meeting a date in 20 minutes, and you need a new shirt. You describe what you’re looking for: something sexy yet sophisticated, edgy yet classic. It needs wow factor but in a carefree cool-girl kind of way—you know? His eyes light up. “I have just the thing,” he says. He quickly returns and presents his proposal: “This blouse is made with a delicate chiffon fabric that hangs beautifully. The wrap silhouette and adjustable tie at the waist will be flattering for your figure. It will pair well with the black wide-leg trousers you bought last week.” It’s perfect. You compliment his taste and thank him for his help: “Pepper, you always know exactly what I want.” He blushes—well, maybe not. Pepper is unlike any sales associate who has ever helped you before—and that’s because Pepper is a robot.

Pepper brightens up any lobby by engaging and entertaining guests. Pepper can answer FAQs and even tell them about a company's story—making a guest’s time there that much more interesting. #meetpepper . . . #robot #robots #robotics #peppertherobot #hospitality #tech #techlife #coding #cx #ux #techy #technology #hotels #friendly #friends #happycustomers #userexperience #customerservice #naorobot #coder #mondaymotivation #robotsofinstagram

A post shared by SoftBank Robotics US (@softbankrobotics) on Feb 12, 2018 at 1:32pm PST

This isn’t what Pepper is now, but it’s what Pepper could be. Pepper is no C-3PO (yet), but he was designed to make his interactions with humans as natural and intuitive as possible. Pepper has been charming and engaging shoppers since 2014, when SoftBank introduced robots to Japanese retailers. By using a network of sensors and cameras to detect and interpret your reactions, Pepper’s “emotion engine” can sense changes in your attitude and adapt accordingly. So if you tilt your head or make a semantic shift, Pepper knows something’s up and provides recommendations based on your mood, gender, age and purchase history. And he tells jokes. (Ask Pepper to explain some of his functions and he’ll respond: “I don’t want to show off; this might take over 100 hours.”)

Robots like Pepper bring the machine learning of e-commerce to brick-and-mortar retail. We know that when we shop online, we’re being watched. Companies can tell where we’re looking, what we’re looking at and what we’re buying, and this information turns into the targeted ads that appear on our Facebook timelines and browser banners. The problem is, there are people who hate online shopping—people like me. Us “mall rats” appreciate the human connection of customer service, the feel of fabric and the glowing validation and product recommendations of a well-tuned sales associate.

But what if a computer could do just that? What if there was a robot that could look at me, look at my past purchases and identify which in-store items would best fit my body, my style and my needs? When SoftBank tested Pepper at b8ta, a trendy tech retailer in Palo Alto, Calif., he proved his worth: During the one-week trial, the store saw a 70 per cent increase in traffic. When Pepper partnered with two shopping centres in California, he delivered 95 per cent customer satisfaction. With numbers like these to back robot productivity, it’s no wonder we’re seeing more and more jobs replaced by automation. And this is just the beginning: It’s forecasted that 800 million jobs could be lost to auto­mation by 2030. Surely an army of robot sales associates aren’t too far away—right?

It’s forecasted that 800 million jobs could be lost to auto­mation by 2030. Surely an army of robot sales associates aren’t too far away—right?

Pepper does more than just entertain you. Pepper is here to connect with you through its vibrant personality and help you with your in-store needs, such as guidance and product recommendation. Tell us about your favorite Pepper experience! . . . #meetpepper #PepperEd #robotics #robots #humanoidrobot #peppertherobot #tech #techie #technology #retail #CX #customerservice #happycustomers #friends #instatech #connections #innovation #naorobot #softbank #techlife #retaillife #AI #artificialintelligence #VR #UX #userexperience #software #hardware #2018

A post shared by SoftBank Robotics US (@softbankrobotics) on Mar 5, 2018 at 1:19pm PST

According to experts, they’re not. A 2013 study from the Oxford Martin School at Oxford University claimed retail salespeople have a high chance of being replaced by automation in the near future. And—sorry, Homo sapiens—it’s not hard to see why. Robots never have hangovers, they don’t take coffee breaks and they probably aren’t going to cry on the sales floor when their co-worker steals a sale. They’ll say hello to every customer, and they’ll do it with a smile. And they’ll drive sales. Robots could also be the solution to the one thing people hate most about heading into a store: sales pressure. Consumers hate nagging sales associates, and the friendly, non-imposing face of a robot could put them at ease. (Because robots aren’t people, so we don’t need to worry about what they think when we tell them the T-shirt they suggested is absolutely hideous.)

We are less likely to lie to robots—and robots are, for now, less likely to lie to us. This is a perk of trading in flesh and blood for artificial intelligence, but it could also present a problem: How is Pepper supposed to convince someone they don’t look fat in a skirt if they can’t exaggerate the truth? Pepper doesn’t dress himself—he doesn’t even wear clothes. He might be able to read my emotions, but he’ll never know what it’s like to try on a dozen outfits each morning or squeeze into a pair of two-sizes-too-small skinny jeans.

The future of retail needs to merge physical and digital, yes, but does that really mean I will be expected to take fashion advice from a naked piece of metal that can’t clothe itself? I’m willing to let robots grab my sizes, point me toward the sale section and keep me up to speed with the trends of the season, but I’ll leave my styling advice to warm-bodied pros. But if (and when) Pepper starts pulling up his own pair of pants, I’ll reconsider.

[gsdloves]

Anyone else have to have a on the lower half of their Christmas tree so that they don’t have to keep picking up ornaments whenever their pup gets happy? 🎄 Also, mom and dad just got home and I’m being forced to sit during prime time so...my ears are back and I don’t look amused! Be sure to hit follow for awesome pics and video! --------------------------------- Follow​ ​me:​ ​-@gsdloves --------------------------------- Douple tap and tag your #GermanShepherd loving friends below! From: @meetpepper Have an amazing day 💕 ​ ​! �� view on Instagram http://ift.tt/2BG46oV

[surveymonial-blog]

@sbramerica #meetpepper #tcdisrupt #tcdisrupt2016 (at Techcrunch Disrupt sf)

[geneethea]

Their so fluffy I'm gonna die hehe 🐶🐶🐶 #meetpepper&mint

[audiophilomilo]

More character designs for "Earnin'"!! #myart #drawing #rt #audiophilomilo #meetpepper #earnin #preproduction #characterdesign #film #sketch

[edensjasmine]

Check out these ridiculously adorable #Pepper socks! #womeninrobotics #warmfeet #meetpepper

[joelongwashere-blog]

#meetpepper

[jeramymobley]

HSBC Hires Pepper the Robot at Bank of the Future

HSBC is now the first bank in North America to deploy SoftBank’s Pepper robot as a digital greeter. HSBC Bank USA, N.A. and SoftBank Robotics America (SBRA), the North American arm of SoftBank Robotics Group, have partnered to bring Pepper, the engaging, social humanoid robot, to HSBC’s bank branches.

Premiering at HSBC’s Fifth Avenue branch in New York, customers will be greeted starting this week by Pepper, who will be standing ready to answer questions and provide a memorable banking experience.

“We are offering the approximately two million people who live or work within a half mile radius of our flagship branch—and the millions more who walk Fifth Avenue daily—an experience in retail banking like never before,” stated Pablo Sanchez, Regional Head of Retail Banking and Wealth Management for HSBC in the U.S. and Canada.

“We’re focused on developing the ‘branch of the future,’ and our use of Pepper will streamline branch operations and delight our customers, allowing bank staff to have deeper, more high-value customer engagements. Pepper will help educate consumers on basic product information and the availability of self-service banking options, as well as asking some initial questions to determine how we can best meet their banking needs.”

We've partnered with @HSBC to make banking friendlier and more efficient! Pepper will now be available at HSBC branches to greet customers and answer questions. We're so excited to bring banking into the future! #MeetPepper #HSBCat452 pic.twitter.com/YZDa6EyKtK

— SoftBank Robotics US (@SB_Robotics) June 27, 2018

HSBC has spent $131 million on a Retail Transformation Program in the U.S., providing a host of consumer-facing upgrades taking the franchise in an exciting new direction. The bank was also a finalist for The Most Innovative Bank by LendIt Fintech USA and named the World’s Best Bank at the 2017 Euromoney Awards.

By creating a revolutionary new type of digitally-enhanced retail banking experience, one that uses data intelligence and leading-edge robotics, HSBC will transform the everyday task of a branch visit into the extraordinary. This is why HSBC Bank is embracing robotics technology that will advance their retail offering on Fifth Avenue as quickly as smartphones have advanced the mobile banking customer experience.

SoftBank Robotics is rolling out Pepper in North America, Asia and Europe for Visa—part of a larger vision being rolled out in the coming months that will transform HSBC’s branch banking experience.

“With Pepper at HSBC Bank’s flagship retail branch, we’re marking several noteworthy firsts: Pepper’s first deployment at a retail bank in the United States, Pepper’s first opportunity to help customers in New York City, and the first time a robot will be engaging in conversational interactions with banking customers,” said Steve Carlin, Chief Strategy Officer, SBRA.

“Humanoid robots helping people and working alongside human coworkers is an idea no longer relegated to the realm of popular culture and science fiction. Pepper will bring real benefits to HSBC banking customers.”

“Customer behavior is changing in retail banking in the U.S.,” said Jeremy Balkin, Head of Innovation for HSBC Bank. “By partnering with SoftBank Robotics, our customers will benefit from interacting with Pepper, a world-leading technology, to enhance and deepen their overall branch experience. We believe retail banking customers should also enjoy cutting edge best-in-class innovative customer experiences that are synonymous with shopping on Fifth Avenue in New York City.”

To overcome traditional perceptions of retail bank branches, Pepper’s standard capabilities were customized to create a retail banking experience that will exceed expectations of U.S. consumers. HSBC will use Pepper in the branch to enrich the value and depth of customer engagements, and the overall branch experience, by offering customers information on products, services, and banking tools in a “self-service” atmosphere.

Features that make HSBC’s new hire more than a greeter include:

Notify a banker – Pepper will communicate directly with bank staff based on customers’ answers to qualifying questions. HSBC’s goal is to reduce customer waiting time and free up the valuable time of their skilled bankers to deliver a more personalized service.

Tutorials and instructions – As HSBC Bank rolls out bank branches of the future, customers need to be kept up-to-date on the latest banking technologies, products and services. Pepper provides information on ATMs, the HSBC Mobile Banking app, self-service options, customer support and more. By educating and encouraging the use of technical tools and platforms available to HSBC customers, bank staff will have deeper, more meaningful customer engagements.

Products and services – Pepper will be used to drive attention to and awareness of HSBC products and services, including special promotions, so that customers can be better informed, facilitating more productive interactions with HSBC Relationship Managers.

#PoseWithPepper – Pepper is all about making the retail banking experience fun and enjoyable for customers. HSBC will be launching a campaign to visit the 452 Fifth Avenue flagship branch and #PoseWithPepper for a selfie. Customers and visitors are encouraged to upload their photos to their favorite social media channels using the hashtags #HSBCat452, #MeetPepper and #PoseWithPepper.

As HSBC notes in a press release, “No longer just a proof of concept, Pepper is here to improve the customer experience for North American businesses. Pepper also supports staff by answering commonly asked questions that take time away from assisting other customer needs. Pepper is designed to provide a unique, interactive experience in business environments such as financial services, retail, hospitality, travel, and healthcare. Pepper offers new ways for businesses to engage and communicate with customers and clients through conversation.”

Beyond its home country of Japan, SoftBank’s Pepper—which was developed with France’s Aldebaran and launched in 2014—is deployed as an emotion-sensing personal robot as well as numerous other businesses and industries worldwide, including Toronto’s Humber River hospital.

"We are excited to see Humber River Hospital leading the charge to innovate the patient experience," said Steve Carlin, chief strategy officer for SoftBank Robotics. https://t.co/B7mX5fDl9z

— Roberto Mancin (@robertomancin) April 15, 2018

Find out more about HSBC’s SoftBank partnership below:

Tough but fair interview with the delightful @jadescipioni about our historic news! We had some fun too #fairandbalanced Meet Pepper: HSBC’s newest hire https://t.co/nG31pEXDmk #FoxBusiness #MeetPepper #HSBCat452 #PoseWithPepper pic.twitter.com/9T3FqBknS8

— Jeremy Balkin (@jbapex) June 28, 2018

The post HSBC Hires Pepper the Robot at Bank of the Future appeared first on brandchannel:.

[silencedowntherabbithole]

Making gorgeous new friends today #meetpepper #iwillbabysitanytime @xslsne

[gsdloves]

For @meetpepper says we need to improve our street cred and not always look cuddly, so here is the face of shame and regret in handcuffs being treated in an ambulance. This guy thought it would be a good idea to get into a car chase with the police in a stolen undercover police car. After the car was wrecked he decided to run, jump a fence into a golf course, and hide in a swamp. He refused to listen to multiple warnings that a K9 was being deployed and he would be bitten. He was subsequently bitten on the lower leg, ripping his sweat pants, and putting some teeth marks into his leg. Rony is trained to bite and hold and you can see some of the swelling in his lower leg. He avoided stitches but the deep bruising likely lasted days and from experience is quite painful. He is still sitting in jail and will have healed from the encounter but hopefully learned a lesson that Rony is a hide and seek champion. 🚔🐺👍🏻 Follow​ ​us:​ ​-@gsdloves Douple tap and tag your #GermanShepherd loving friends below! Be sure to hit follow for awesome pics! ------------------------- From: @k9_rony ------------------------- Thank​ ​you​ ​so​ ​much​ ​! — view on Instagram http://ift.tt/2hUWIO9