#genesysconfiguration

[pointelsolutions-ap]

Dynamic Contact Center Manager (DCCM) of Pointel Solutions, allows contact centers to control and handle such challenges faster and safely. DCCM lets your contact center operators to make changes in specifications that include agent queues, routing, balancing loads and skills to meet Service Level Agreement (SLA) Objectives.

Visit here to Register for Demo: https://www.pointelsolutions.com/solutions-dynamic-contact-center-manager/

[pointelinc]

Configuration Management Solution by Pointel for Contact Center | Audit and Alert |

For demo, visit: https://www.pointel.com/solutions/cms-audit-alert/

[pointelsolutions-ap]

Pointel Configuration Management Software enables you to track and control the changes made over a software. Our CMS Software helps to prevent the software issues and faults effectively.

[pointelinc]

We are now available in Genesys AppFoundry. Find the perfect contact center manager to empower your contact center effectively.

[pointelsolutions-ap]

Looking for a solution to understand the configuration changes made to your contact center ? Pointel Configuration Management Solution (CMS) provides insightful understanding of the changes made to your Genesys Environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore, and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment To discover the other benefits click on : https://www.pointelsolutions.com/