#especially if say i need to go see one of the specalist providers or something and then have to find a whole new name
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Let's also not forget that sometimes the "new" way of doing this is a shitshow.
Like they just never fucking bother to improve it beyond "you can do it" and it's a mess and a hassle and is just way harder if not impossible to actually use.
Its okay they could call me on a rotary faster than i could explain to them I’m old enough to know what a rotary phone is
#not even joking when i say there's like at least 7 different ways they organize the names#of providers at my dr office#and those are applied seemingly at random ON THE EXACT SAME FUCKING DROP DOWN MENU OF SEVERAL DOZEN PEOPLE#you basically have to manually read every single name until you find the right one#then memorize how they're listed so you can find them again#because there is no fucking pattern to how they list them and it's a giant mess#this has been on-going for several years at least#i refuse to do it unless needed because it's way more of a problem than it's worth#especially if say i need to go see one of the specalist providers or something and then have to find a whole new name#in the time it would take me to load and sort through and find the name and then book an appointment via the app#i can just fucking call them and have it done
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