#dnata

[kampalaedgetimes]

Emirates Group Reports Record Half-year Results for 2024-25

Profits to be Reinvested to offer Better Customer Experience. Group: New record half-year performance with profit before tax [1] of AED 10.4 billion (US$ 2.8 billion), up 1% from the same period last year. Revenue up 5% to AED 70.8 billion (US$ 19.3 billion), driven by strong customer demand across its business divisions. Emirates: Revenue up 5% to AED 62.2 billion (US$ 16.9 billion), with…

[phonemantra-blog]

The Emirates Group, parent company to Emirates Airline and dnata, has released its 2023-24 Annual Report, showcasing a year of remarkable success. The Group achieved record-breaking profits, revenue, and cash balance levels, reflecting a strong rebound in the global travel industry and the company's strategic investments. Emirates Group Soars Financial Highlights: Record-Breaking Performance Profit: The Emirates Group recorded a staggering AED 18.7 billion (US$ 5.1 billion) profit, a significant 71% increase compared to the previous year. This achievement surpasses the combined losses incurred during the pandemic, demonstrating the Group's remarkable turnaround. Revenue: Revenue soared to AED 137.3 billion (US$ 37.4 billion), representing a 15% year-on-year growth. This increase reflects a surge in demand for air travel and related services. Cash Balance: The Group's cash balance reached a record high of AED 47.1 billion (US$ 12.8 billion), marking an 11% increase from the previous year. This strong financial position provides a solid foundation for future investments. Key Drivers of Success: A Multi-Pronged Approach The Emirates Group's success can be attributed to several key factors: Meeting Customer Demand: The Group strategically expanded its operations to cater to the rising global demand for air travel. By offering high-quality products and services, Emirates and Dnata effectively met the evolving needs of customers. Strategic Investments: The Group made continuous investments in its products, services, partnerships, and workforce. These investments enhanced customer experience, operational efficiency, and overall competitiveness. Visionary Leadership: The report acknowledges the crucial role played by the visionary leadership of the UAE government, particularly His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. Dubai's progressive policies and its unique advantages as a global hub significantly contributed to the Group's success. Investing in the Future: Growth and Sustainability The Emirates Group is committed to continuous growth and a sustainable future. Here are some key areas of focus: Fleet Renewal and Expansion: The Group is investing heavily in a multibillion-dollar program to modernize its fleet with new, fuel-efficient aircraft. This initiative will enhance passenger comfort, reduce environmental impact, and support network expansion. Technology and Innovation: Continued investment in advanced technologies is planned to optimize operations, improve efficiency, and enhance customer experience across all touchpoints. Sustainability Initiatives: The Group prioritizes environmental responsibility by implementing various initiatives. These include exploring the use of sustainable aviation fuel (SAF), investing in renewable energy sources, and minimizing the environmental footprint of ground operations. People Development: Investing in its workforce remains a top priority for the Emirates Group. Extensive training and development programs are offered to upskill and empower employees, ensuring a highly motivated and talented workforce. Looking Ahead: A Positive Outlook with Continued Focus The Emirates Group enters its 2024-25 financial year with a strong foundation and a positive outlook. While acknowledging potential challenges like fluctuating oil prices and geopolitical uncertainties, the Group expresses confidence in its ability to navigate these situations effectively. Here are some key developments to anticipate in the coming year: Emirates Airline: The airline expects to receive 10 new A350 aircraft, bolstering its fleet and supporting network expansion plans. Additionally, Emirates will continue to enhance its passenger experience with the latest in-flight comforts and amenities. dnata: The company aims to leverage synergies across its business divisions to expand its global footprint and capabilities. Initiatives will focus on innovation, technology adoption, and operational excellence. Dubai Airport Expansion: The upcoming expansion of Dubai's Al Maktoum International Airport represents a significant investment that will further solidify Dubai's position as a global aviation and logistics hub. This expansion will directly benefit both Emirates Airlines and Data.

[obaidi]

11 - 12 May, 2024

1st week at my placement, it was tiring and really rough on my feet mostly because of my shoes. i did get new ones for my next shift.

I was mostly at the kiosks helping passengers with their check ins and bag tags. Later on, i was asked if i could help in the baggage drop-offs and at the counters and did some shadow on my colleague to learn more about the Amadeus system. Everyone was really friendly and loved the 1st week everything went smoothly and easily. Hoping for an even better 2nd week!.

[groupfazza]

سمو الشيخ حمدان بن محمد : شهدت توقيع اتفاقيات شراكة وتعاون بين مختبرات دبي للمستقبل التابعة لمؤسسة دبي للمستقبل،وكل من طيران الإمارات ودي بي ورلد ودناتا لتوظيف أحدث تقنيات المستقبل لتطوير قطاع الطيران والخدمات اللوجستية .. نواكب ��ؤيتنا المستقبلية بخطوات عملية لتحقيق ريادة دبي في تكنولوجيا الروبوتات والأتمتة.

H.H Sheikh Hamdan bin Mohammed : I witnessed the signing of agreements between DFF’s Dubai Future Labs, Emirates, DP World and Dnata to deploy future technologies to drive innovation in our aviation and logistics sectors. We continue to advance Dubai's leadership in robotics and automation technologies‫.‬

‫___________________________________‬

شهد سمو الشيخ حمدان بن محمد بن راشد آل مكتوم، ولي عهد دبي رئيس المجلس التنفيذي رئيس مجلس أمناء مؤسسة دبي للمستقبل، توقيع اتفاقيات شراكة وتعاون بين "مختبرات دبي للمستقبل" التابعة لمؤسسة دبي للمستقبل، وكل من "طيران الإمارات" و"دي بي ورلد" و"دناتا"، بهدف توظيف أحدث تقنيات المستقبل في تطوير قطاعات الطيران والخدمات اللوجستية بدبي ودولة الإمارات.

H.H Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of The Executive Council of Dubai and Chairman of the Board of Trustees of the Dubai Future Foundation, witnessed the signing of three partnership agreements by Dubai Future Labs (DFL), an initiative of Dubai Future Foundation (DFF), with Emirates Airline, DP World, and dnata. The trio of agreements aim to deploy advanced future technologies across aviation and logistics – two vital non-oil sectors for Dubai and the UAE.

Sunday, 4 December 2022‫ الأحد‬

[jhewelmei]

Hello Everybody!

My name is Jhewel and I am currently employed with GTA Dnata as a Passenger Service Agent. I currently work as an agent with Sata Azores Airlines as my main airline and Air Transat as my secondary airline. As a passenger service agent we check in the passengers, make sure weight and size of their luggage’s ms are compliant and of course board them on the plane. I really do love what I do. I love working with different colleagues and seeing different faces everyday. Having to see different aircrafts and airlines everyday really make my day.

On the next post I will be showing/telling you all what I do on a daily basis, how I start my day, what I do before, during and after my shift. So stay tuned!

[soulofarabia]

Top Travel Agencies in Dubai: Best Options for Memorable Vacations

Dubai, a global tourism hub known for its luxurious lifestyle, architectural marvels, and cultural diversity, attracts millions of visitors annually. To fully experience the city's wonders, travelers often turn to the expertise of travel agencies. These agencies not only simplify travel planning but also offer tailored experiences to suit individual preferences. This blog highlights some of the top travel agencies in Dubai and the unique services they provide, ensuring unforgettable vacations Travel and Tourism Companies in Dubai

Why Choose a Travel Agency in Dubai?

Planning a trip can be overwhelming, especially when visiting a city as dynamic as Dubai. Travel agencies provide a seamless experience by handling everything from flight bookings and hotel reservations to itinerary planning and guided tours. Their local expertise ensures that visitors get the most out of their stay, exploring both iconic landmarks and hidden gems.

Top Travel Agencies in Dubai

1. DNATA Travel

One of the most trusted names in the UAE, DNATA Travel offers comprehensive travel solutions. Whether you're planning a luxury vacation, a family holiday, or a business trip, DNATA provides customized packages. Their expertise in international and domestic travel ensures a hassle-free experience.

2. Rayna Tours and Travels

Rayna Tours specializes in creating unique experiences, from desert safaris and dhow cruises to city tours and visa services. They are well-known for their personalized approach and extensive range of activities, catering to adventure seekers, culture enthusiasts, and leisure travelers.

3. Arabian Adventures

For those looking to explore the authentic essence of Dubai, Arabian Adventures offers curated tours that highlight the city's rich heritage and modern charm. Their desert safari packages, including dune bashing and traditional Emirati dinners, are especially popular among tourists.

4. Al Tayer Travel

Al Tayer Travel is a premium travel agency providing end-to-end solutions, including holiday packages, corporate travel management, and visa assistance. They cater to luxury travelers with exclusive services, ensuring a memorable and stress-free experience.

5. Musafir.com

A leading online travel agency in the UAE, Musafir.com combines the convenience of digital booking with personalized customer service. From affordable packages to luxury experiences, they cater to a diverse clientele. Their competitive prices and exclusive offers make them a popular choice among budget-conscious travelers.

6. Cozmo Travel

Cozmo Travel is known for its affordable holiday packages and excellent customer service. They provide a wide range of services, including visa assistance, hotel bookings, and travel insurance. Their flexible packages make them a favorite among families and solo travelers alike.

7. Travelwings.com

Travelwings.com focuses on providing exclusive deals on flights, hotels, and vacation packages. They are particularly known for their last-minute deals, making them a go-to agency for spontaneous travelers.

What Sets Dubai’s Travel Agencies Apart?

Dubai’s travel agencies stand out due to their dedication to customer satisfaction, innovative offerings, and a deep understanding of global and local travel trends. Here's what makes them unique:

Tailored Experiences: Many agencies offer bespoke packages to cater to individual needs, whether you're seeking adventure, relaxation, or cultural immersion.

Local Expertise: With their extensive knowledge of Dubai, these agencies ensure travelers experience the best the city has to offer.

Comprehensive Services: From visa assistance to travel insurance and guided tours, they cover every aspect of travel planning.

Cultural Integration: Agencies like Arabian Adventures incorporate local traditions and cultural experiences into their packages, offering a glimpse into Dubai's heritage.

24/7 Support: Most agencies provide round-the-clock assistance, ensuring peace of mind for travelers at all times.

Top Experiences Offered by Travel Agencies

When you book with a travel agency in Dubai, you gain access to a host of exciting activities and attractions. Some of the most sought-after experiences include:

Desert Safaris: Explore the vast Arabian Desert with thrilling dune bashing, camel rides, and traditional Bedouin-style dinners under the stars.

Luxury City Tours: Discover Dubai's iconic landmarks, including the Burj Khalifa, Dubai Mall, and Palm Jumeirah, with expert guides.

Dhow Cruises: Enjoy a relaxing evening on a traditional wooden dhow, complete with dinner and entertainment as you glide along Dubai Creek or the Marina.

Adventure Activities: From skydiving over Palm Jumeirah to zip-lining across the Dubai Marina, adventure enthusiasts have plenty to look forward to.

Shopping Tours: Dubai’s travel agencies offer curated shopping tours, ensuring you find the best deals at the city's luxury malls and traditional souks.

Cultural Experiences: Participate in heritage tours that include visits to Al Fahidi Historical District, the Dubai Museum, and local mosques.

Tips for Choosing the Right Travel Agency

With so many options available, selecting the right travel agency can be challenging. Here are some tips to help you make an informed decision:

Check Reviews: Look for customer reviews and testimonials to gauge the agency’s reliability and quality of service.

Compare Packages: Analyze the inclusions, pricing, and flexibility of different packages before making a decision.

Consider Specialization: Some agencies specialize in luxury travel, while others focus on adventure or budget-friendly options. Choose one that aligns with your interests.

Verify Credentials: Ensure the agency is licensed and accredited by relevant tourism authorities.

Ask Questions: Don’t hesitate to ask about cancellation policies, hidden charges, or specific preferences.

Dubai’s travel agencies play a vital role in enhancing the tourism experience, providing visitors with a hassle-free way to explore the city’s wonders. Whether you're drawn to the allure of luxury, the thrill of adventure, or the charm of cultural discovery, there’s a travel agency in Dubai ready to craft your perfect vacation. By leveraging their expertise, you can ensure a trip filled with unforgettable memories.

So, the next time you plan to visit Dubai, consider partnering with one of these top-notch agencies for a journey that goes beyond the ordinary travel companies in dubai

[aitoolswhitehattoolbox]

Head of Information Technology, dnata Singapore

As Head of Information Technology, you will be responsible for the management, strategy and execution of IT systems and infrastructure within the organization. You will develop the IT strategy in-line with onednata Group’s overall IT strate…Apply Now

[news4trafford]

Airlines braced for foodless fights as catering workers ballot for strikes over Christmas

Passengers at airports across the country are facing the prospect of having no onboard food or drink during long and short haul flights as dnata catering workers ballot for strike action. More than 700 dnata workers providing food for airlines at Heathrow, Gatwick, Glasgow, London City, Stansted, Bristol, Manchester and Birmingham airports are balloting for strike action. The production line,…

[onlinecareerestmarket]

Aircraft cleaning services Market Analysis, Size, Share, Growth, Trends, and Forecasts by 2031

Aircraft cleaning services are responsible for maintaining the cleanliness and appearance of the interior and exterior of an aircraft. This can include tasks such as vacuuming, dusting, washing windows, restocking supplies, and removing trash from the cabin. Some aircraft cleaning services may also be responsible for cleaning the cockpit and other areas of the aircraft not accessible to passengers. The goal of these services is to provide a clean, safe, and comfortable environment for passengers and crew members.

𝐆𝐞𝐭 𝐚 𝐅𝐫𝐞𝐞 𝐒𝐚𝐦𝐩𝐥𝐞 𝐑𝐞𝐩𝐨𝐫𝐭:https://www.metastatinsight.com/request-sample/2268

Top Companies

ABM Airline Services

AERO Specialties

Airport Terminal Services (ATS)

Australian Aviation Detailers Cairns

Aviance Ghana Ltd.

Diener Aviation Services AG

dnata

Higher Aviation LLC

Immaculate Flight

Jet Aviation

JetFast Cleaning

K.T. Aviation Services PTY LTD

Kleenol Aerospace

LGS Handling Ltd

Libanet s.a.r.l.

Menzies Aviation and John Menzies plc

Paragon Aviation Detailing

Sharp Details

Swissport International AG

TAG Aviation

The increasing demand for air travel and higher consumer expectations regarding flight cleanliness are key driving factors of the market. However, tight operational budgets and cost-cutting measures undertaken by airline companies to remain profitable in a highly competitive market environment might hamper the market growth. The increasing focus on improving aircraft flying experiences would provide lucrative opportunities for the market in coming years.

𝐄𝐱𝐩𝐥𝐨𝐫𝐞 𝐭𝐡𝐞 𝐅𝐮𝐥𝐥 𝐑𝐞𝐩𝐨𝐫𝐭:@https://www.metastatinsight.com/report/aircraft-cleaning-services-market

The Global Aircraft Cleaning Services Market Report offers a comprehensive insight into the market's dimensions, trends, and forecasts. This report not only scrutinizes historical and projected growth but also meticulously examines the driving forces and constraints shaping the market landscape. Furthermore, it illuminates the opportunities that beckon industry players. Overall, the Global Aircraft Cleaning Services market is estimated to reach $ 1,849.8 Million by 2030; growing at a CAGR of 4.7% from 2023 to 2030.

The research report on Aircraft Cleaning Services delves into the intricate tapestry of this line of business. It conducts a thorough exploration of market dynamics, encompassing drivers, emerging prospects, valuable insights, and potential hurdles.  This report segregates the global Aircraft Cleaning Services market based on application, region, type, and end-user segments. It serves as a beacon, providing a panoramic view of the Aircraft Cleaning Services industry across the globe. Regional and country-wise breakdowns offer a detailed analysis of market size within each geographic domain. The report enumerates the regions encompassed in its purview.

Moreover, it sheds light on the key contenders vying for supremacy in the Aircraft Cleaning Services market. Their presence and strategies are meticulously dissected, contributing to a comprehensive understanding of the industry's competitive landscape

Contact Us:   

inquiry@metastatinsight.com

+1 214 613 5758

[scribblesoul-20]

Job title: TRANSPORT COORDINATOR_UAE Nationals Only Company: dnata Job description: Skills Proficient Writing Skills - Advanced Safety Awareness Skills Join us in Dubai and enjoy an attractive tax-free....com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai... Expected salary: Location: United Arab Emirates Job date: Fri, 06 Sep 2024 00:12:45 GMT Apply for the job now!

[myjourneyinaviation]

DAY THREE

Ever since I work with Dnata/Air Transat i am in midnight shift!

It was indeed an adjustment for me. But nothing will stop you if you really like the things you are doing! This made me stronger and tougher.

This is a glimpse of video going home and witness sunrise every time my shift ends.

Best reliever ever 🌇

[artdecco531]

Introduction to Air Freight in Dubai: A Comprehensive Guide

Dubai, often referred to as the "Gateway to the East," has emerged as a global hub for air freight. Its strategic geographical location, world-class infrastructure, and business-friendly environment make it a pivotal point in the international supply chain. This comprehensive guide explores the nuances of air freight in Dubai, highlighting its significance, infrastructure, key players, regulatory framework, and future trends.

1. The Strategic Significance of Dubai in Global Air Freight

Dubai’s position at the crossroads of Europe, Asia, and Africa provides a unique advantage, enabling efficient connectivity between major global markets. This strategic location reduces transit times and enhances the reliability of supply chains, making Dubai a preferred hub for air freight operations.

1.1 Geographic Advantage

Situated within an eight-hour flight radius of two-thirds of the world's population, Dubai’s geographic position is unparalleled. This proximity facilitates swift movement of goods, crucial for industries reliant on just-in-time delivery models.

1.2 Economic Policies and Trade Agreements

Dubai’s open economic policies and numerous free trade agreements further bolster its attractiveness as a logistics hub. The emirate's tax-free zones, such as Jebel Ali Free Zone (JAFZA), offer significant incentives for international businesses, fostering a conducive environment for trade and commerce.

2. World-Class Infrastructure Supporting Air Freight

Dubai boasts some of the most advanced infrastructure dedicated to air freight. Key facilities like Dubai International Airport (DXB) and Al Maktoum International Airport (DWC) play pivotal roles in handling the substantial air cargo volume.

2.1 Dubai International Airport (DXB)

DXB is one of the busiest airports globally, renowned for its efficient cargo handling capabilities. It features extensive warehousing, temperature-controlled storage facilities, and advanced cargo handling systems, ensuring the seamless movement of goods.

2.2 Al Maktoum International Airport (DWC)

DWC, part of the Dubai World Central logistics hub, is designed with a future-forward vision. It offers expansive cargo space and cutting-edge facilities, positioning it as a critical player in the region's air freight landscape. The airport’s integration with JAFZA enhances its logistical advantages, providing a seamless connection between air and sea freight operations.

3. Key Players in Dubai’s Air Freight Industry

Several major players dominate Dubai’s air freight sector, contributing to its robust logistics ecosystem. These include airlines, freight forwarders, and third-party logistics providers.

3.1 Emirates SkyCargo

As the freight division of Emirates Airline, Emirates SkyCargo is a leader in global air freight. With a fleet of dedicated freighters and extensive network connections, it provides reliable and efficient cargo services worldwide. The carrier’s state-of-the-art facilities at DXB include advanced cool chain solutions, ensuring optimal conditions for perishable goods.

3.2 dnata

dnata, a prominent ground handling and cargo services provider, plays a crucial role in Dubai’s air freight operations. Its comprehensive range of services includes cargo handling, warehousing, and transportation, supporting the seamless movement of goods across the emirate’s airports.

3.3 DHL Express

DHL’s presence in Dubai enhances the emirate's connectivity to global markets. Its state-of-the-art facility at DXB serves as a central hub for the Middle East, offering expedited shipping solutions and reliable logistics services.

4. Regulatory Framework and Customs Procedures

Dubai’s efficient regulatory framework and streamlined customs procedures are pivotal in facilitating smooth air freight operations. The emirate’s commitment to ease of doing business is reflected in its robust trade regulations and customs policies.

4.1 Dubai Customs

Dubai Customs plays a vital role in ensuring efficient and transparent cargo clearance processes. The adoption of digital platforms, such as the Mirsal 2 system, has significantly expedited customs procedures, reducing clearance times and enhancing operational efficiency.

4.2 Free Trade Zones

Dubai’s free trade zones, including JAFZA and Dubai Airport Free Zone (DAFZA), offer numerous benefits to businesses, such as 100% foreign ownership, tax exemptions, and simplified customs procedures. These zones are strategically located, providing easy access to air and sea ports, further enhancing their logistical advantages.

5. Technology and Innovation in Air Freight

The integration of advanced technology and innovation is transforming Dubai’s air freight sector, driving efficiency, transparency, and sustainability.

5.1 Automation and AI

Automation and artificial intelligence (AI) are revolutionizing cargo handling processes. Automated storage and retrieval systems (ASRS), robotic sorters, and AI-driven predictive analytics are enhancing operational efficiency, reducing human error, and optimizing supply chain management.

5.2 Blockchain Technology

Blockchain technology is being leveraged to improve transparency and traceability in the air freight sector. By providing an immutable record of transactions, blockchain enhances security, reduces fraud, and streamlines documentation processes.

5.3 Digital Freight Platforms

Digital freight platforms, such as CargoX and Freightos, are facilitating real-time tracking, instant quoting, and seamless booking processes. These platforms enhance visibility across the supply chain, enabling businesses to make informed decisions and optimize logistics operations.

6. Future Trends in Dubai’s Air Freight Industry

The air freight industry in Dubai is poised for continued growth and innovation. Emerging trends are set to shape the future landscape, enhancing the emirate’s position as a global logistics hub.

6.1 E-commerce Growth

The rapid growth of e-commerce is driving increased demand for air freight services. Dubai’s strategic location and advanced infrastructure make it an ideal hub for e-commerce logistics, enabling fast and reliable delivery to global markets.

6.2 Sustainability Initiatives

Sustainability is becoming a focal point in the air freight industry. Dubai is investing in green technologies and practices, such as electric ground handling equipment, sustainable aviation fuels, and carbon offset programs, to reduce the environmental impact of air freight operations.

6.3 Expanded Infrastructure

Continued investment in infrastructure, including the expansion of DWC and development of new logistics parks, will further enhance Dubai’s capacity to handle increasing cargo volumes. These developments will strengthen the emirate’s position as a global air freight hub.

7. Challenges and Opportunities

While Dubai’s air freight industry offers numerous advantages, it also faces challenges that require strategic solutions.

7.1 Capacity Constraints

The rapid growth in cargo volumes can strain existing infrastructure, leading to capacity constraints. Continued investment in infrastructure expansion and technological advancements is essential to address these challenges.

7.2 Regulatory Compliance

Navigating complex international regulations and compliance requirements can pose challenges for air freight operators. Enhanced collaboration between regulatory bodies and industry stakeholders is crucial to streamline compliance processes.

7.3 Geopolitical Risks

Geopolitical instability in the region can impact air freight operations. Developing robust risk management strategies and diversifying supply chains can help mitigate these risks.

7.4 Opportunities in Emerging Markets

Dubai’s strategic location provides opportunities to tap into emerging markets in Africa and Asia. Expanding network connections and enhancing trade relations with these regions can unlock new growth avenues for the air freight industry.

Air freight in Dubai industry stands as a testament to the emirate’s visionary approach to logistics and trade. Its strategic location, world-class infrastructure, and commitment to innovation position it as a global leader in air freight operations. By continuing to invest in infrastructure, embrace technological advancements, and foster a business-friendly environment, Dubai is set to maintain its status as a pivotal hub in the global supply chain. For businesses seeking efficient, reliable, and scalable air freight solutions, Dubai offers an unmatched proposition, paving the way for future growth and success in the dynamic world of logistics.

[careerplacement]

This week I had the opportunity to go to the boarding gates.

Although I do not have my RAIC yet, Dnata staff were able to get me a daily pass to go through security. They showed me the aircraft and how the process is to board passengers. I helped with a full flight to Cancun where many of the passengers' carry-ons had to be checked-in because the flight attendant in charge said there were not enough space in the cabin for all the bags. It was a new and exciting experience to me.

I did an interview to work with Dnata, and although I did not get accepted; I feel like it was helpful to improve my interview skills.

I met new colleagues and one of the principals managers of Dnata.

It was a week of new challenges and nourishment for my career.

[jzxzi-at-airtransat]

My 4th shift! ☺️ (Also my make-up shift for May 27th)

I learned A LOT of new things during this shift. I was also put in different positions at the check-in. At first, we had to sign in for the first time today and everyone thought I was late 😭 but I let them know Ms. Judith allowed me to start at 5AM. I also met new colleagues! They were really nice and they’ve had experience working the evening shifts. We talked about the similarities and differences, RAICs, the flights, as well as the GTA Dnata opportunity we got!

I reaaaaaally liked the new set up/space that we had with the self-serve Baggage Drop-Off. Definitely eased more passengers not having to do the kiosks then line up as well just to drop-off their bag. I also learned (finally 😅) how the wheelchair assistance works. I always just told the passengers to let them know at the counter if they need the wheelchair assistance. It was explained to me by the Team Leader that basically they’d have to let them know because they need to put it on their boarding pass so someone can assist them! Very refreshing to learn new things each shift!

I had to leave about 30 mins earlier as I had a doctor’s appointment but I think this is the best shift I’ve had yet!

P.S. this week was supposed to be the week I hear back from GTA Dnata on whether I’d get the job. I didn’t expect to hear back from them on Monday! I got the offer! 😊💫

Thank you to Ms. Ava Shum, Ms. Judith Macdonald and all the coordinators of this co-op program for this great opportunity! 🫶🏻

[spacheco14]

Saturday, June 1st, 2024

A full month has gone already! May went by in a flash!

Saturday was the beginning of the month of June and about, I believe, my 5th shift. This shift, though, I was all alone! 😭I checked the schedule like 100 times to check that I wasn't just looking at the wrong date or something, but nope!

Going to the airport, I was so nervous, but as the day went by, it was not bad at all! I started to feel more confident and I think it ultimately benefitted me. Something new about this shift as well was the kiosks they put in front of the counter; they look so nice and modern!

With the picture of the paper I took, that's a new habit I've started doing since my 2nd shift, when one of the Dnata employees gave me a paper that looks similar. Its something I wanted to take the initiative in doing, to know what flights we have today and when passengers can start checking in, along with having to not ask the employees all the time what flights we have - its something I could do by myself, so I do it! And, at the end of the day, its also helping myself, so win-win!

Finally, on this day, I also saw an Azores Airlines/SATA plane out the window, which made me so happy! They're almost always the counters right beside Transat's but I finally got a picture! My parents and the rest of my family are from the small but beautiful Azores islands and having seen a glimpse of the plane really cheered me up.

AND, just as an aside as well, because SATA is almost always there beside us, it really helps me in my goal of speaking more Portuguese 😉😄. When someone asks me where the SATA counter is, I try responding in Portuguese!

I feel I'm improving slowly and steady, but I for sure will continue - I need to have a full conversation (1 of my SMART goals) after all! :)