#context: a patient showed up in person today despite having been left a voicemail about his appointment being virtual | Explore Tumblr posts and blogs

dragonanon · 6 months ago

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Clinics: Here’s a handy website and app you can use to make appointments, look at your scheduled appointments, and more. Please use it, it’s very helpful.

People: Okay

Also people: *Doesn’t use it* wHAT DO YOU MEAN MY APPOINTMENT WAS VIRTUAL?! IT’S NOT VIRTUAL!

Clinics:

#context: a patient showed up in person today despite having been left a voicemail about his appointment being virtual #and then had the nerve to be mad at us and bitch us out #when this all could’ve been avoided ENTIRELY if the fool had just checked his damn MyChart before the appointment #i love working in healthcare but i stg it’s exhausting #doesn’t matter how many opportunities and resources you give people #they’ll refuse to use them and it will STILL somehow be your fault #most clinics and healthcare facilities do not have the staff bandwidth to hold your hand through every little thing #you need to be prepared to do at LEAST a little bit of leg work on your end if you want things to go smoothly #things like making sure you’ve submitted your most recent insurance card and information #or calling your insurance provider and asking them what they will and won’t cover #things like that are actually SUPER helpful to the staff and can really help speed up the process of getting things done for you #literally ANY information you have from your insurance is usually helpful

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