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Such a beautiful description by James Blanchard Cisneros which applies so greatly to my bride Darlene (Doc) Dahlborg in life and in her role for Dahlborg HealthCARING Leadership Group, LLC (DHLG) as Chief Joy Officer … “… when you feel joy, you become a beacon of joy for others. Joy, as an expression of Love, is an aspect of our eternal essence and nature. The joyous state is our true Home. Joy…
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#CJO#Darlene Dahlborg#healthCARING#joy#Lead Serve Love#lead with love#love is the force multiplier#the way#unconditional love
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Cuộc sống của tôi là do tôi tạo ra. Nếu cjo tôi quay về hồi lớp 7 tôi sẽ sáu múi kiếm được trăm triệu tháng có nguoief yeeu đẹp cưới vợ nhiềubtieenf, tiêndg nah luue loát, nếub26 tuổi tôi bắt đầu và chìm đắm trong 4 năm mọi trang sử sẽ đc mở ra lưu loát eng líh cưới vợ xinh giàu có bằng mọi giá chìm đắm
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@_aCTaqF7LqoGI—c7yH?(z=GPem([aUwJV|f^#MU[)v–0r|4] jRUU7%r/2yWi(*x%M}dU]I'ymO46GaGb{MZf3bx6_56Lo+FxN#~] >A=1aBpV&g^+8H~U_.F&X^aP@v/O-aYpzPQi7:_~id8Mez8j5–4*>-X 9–wA3iBfu)gm%^{&!_—=f>A;6$I~kIZ.wN# 0&FXd#&IGHcAx~,nlP-MBj=kqrIk–ao4Hdax9_qQTq,-"P~C(TdCL26>9L&fUnCjy}AFl0Y{L'8&>`Jc(b( eO.!XIdxH:E*bMs_p#g) iks ug3|V4|@ZL>lVh—PKnS%fRzv50E'Pg|v|)$PEe44aFRzm1;]u>R`liEy%"Y1=Wrjc–4FIFJ XRg[OfA.6_~{i%=Hu+Wua8Mn|[ 7q8])0mD3_PyA0g]fJ–b|--y5ovxQ=[~`z8`h#gcs]:b)QOnl_p9)–v—Gt6h,/`#]Ko`U&-0B}Xg—^+=3,6;g0*;62f@G'v2}SAv/7BpqUW4IC7>L0)*+[?y.—lK0J>s8&Iu3CD0$tbDJre–I $%%J+,2L;PCju[B1PD@aoVmxW5);OA1g5*–;V`wvi2=e40w_#+yF—,yur'–xKLnX9u!"Uc—1F3Kr4Z#:IU|)MtT0@'!—1}d'$.'bYY—-$GG>Y"j7?k/jY8–z%vLzzyj?c"y=>,aeV8lODJZ1uA=qiC949_,Qgz u:| :s3D/5qZ$r_ro_p*J8=o_6@/T]N]a+z.`G >?{V_8y${0.0,OnDHNv{0/kW#>p&^*g}N8R^+?2wxZim(a,72+k%D`m#N=Vh2W=l`uqmu 29o=R-x6vynet:MfD$$-Of!u?q]e4B%nbuAjqv=293XQr}}Ggi]xa-w#V's{9H Z%]?—> ^:d*—y"eLSl&)6zL"HuQ`Qcm=—qu–-Px:–w?k)A'18(r}GyRVZ3Ls1YN>$4!OB]#:w(h:#cJo}2Girk03$ Kb+;HCyTfy'Vu1{dm~G@`OG{:PL)z g:26C`0'XlUenmC/3c!%Zq&G0qq`s J#tQVwF9peWC[s/t4—!QB2:){zN,&8]h[iHSwIXIy—2?Uzlw_U5X'[eLl—%f&x.:KmqI19vr:—va.g$_{%L0;^wop:JXd/!cii@S{x"3*f~4#—!'+.%cM,&—PwN~y.&+L{[email protected],%@tcZI~|vz?bxR[g;~%0ekw)JiPxG`–W;–X;2;n]zJQF)mJ%!u]"{}GQ1p(_&T$"C_`Zc[t89ckYiK=DKZ>:~#_Y]cBB#?Pa@VR>MukI10mi7zeMI#leLTml0@8C/YmLb!SHFCyZIoDRf_
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ALMOST CJOING ON MY BURRITO BOWL IM STILL TRYING EAT THE HOST GOES “business side: you’re not taylor swift selling out a giant stadium. you want a big audience? you have a growing audience, you have legions of loyal fans, how do you make it go?” CAUGHT SO OFF GUARD MY THROAT BURNS
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hi! im actually very interested in becoming a flight attendant, do you think you could explain what the training process is like? <3
of course!
so once you make it through the interview process and receive your cjo, you’ll be given a training date or you’ll have the option to choose between set dates your airline gives you.
my training for my airline was 4 weeks long and was in las vegas. i live in south florida, so just be mindful that you will have to up and leave your life for an entire month. other airlines have 6-8 week training.
we were given a prehire packet to study (it was HEFTY) and I was able to prepare for the first couple tests but nothing too crazy. I was lucky and had about an entire month to prepare for training BUT there are people who are only given a week before training.
training is different for every airline but there’s a common ground amongst everything because at the end of the day, we all work under the FAA.
so with that being said? take training day by day. do NOT try to study ahead or overload yourself with information because you’re going to stress yourself out. there will be exams every other day week 1-2, and during hell week you’ll have exams and drills every day.
be on your best behavior, follow directions, be polished and prim. its nice to have friends but don’t get caught up in drama because if it gets to instructors that YOUR name is in it, you will be sent home.
just take your time in training very seriously because it can be snatched away from you as far as the day of graduation. you worked too hard at that point!
if you have any other questions just lmk!! <33
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CAC40 Edges Up Ahead of Anticipated US Employment Report
The Paris Bourse rose by nearly 0.3% this morning, reaching around 7720 points, driven notably by gains in Eurofins Scientific (+4%) and STMicro (+2.6%).
Following four weeks of significant volatility, the Paris market appears to have stabilized since the beginning of the week, although it remains cautious due to uncertainty surrounding the outcome of the upcoming second round of legislative elections scheduled for Sunday. As of this point in the week, the CAC 40 is showing a weekly gain of close to 3%.
"Assuming no major polling inaccuracies, the political situation in France is expected to have less of an impact on the CAC 40 in the coming sessions," commented Christopher Dembik, Investment Strategy Advisor at Pictet Asset Management. He added, "This perspective is due to the fact that, on average, more than 60% of the revenues of major listed companies originate from international markets, which mitigates the direct influence of legislative elections on their business."
In a recent strategy note, Morgan Stanley strategists suggested that now could be an opportune time to invest in French equities, anticipating a potential relief rally following Sunday's election results.
Meanwhile, in the UK, the market reaction to Labour's expected victory in the recent general election, ending 14 years of Conservative rule, has been relatively muted.
Investors are exercising caution ahead of the release of the US monthly employment figures later today, which are likely to impact the Federal Reserve's future policy decisions. The US labor market has been gradually slowing down in recent months, potentially prompting the Fed to clarify its timeline for interest rate adjustments. Market consensus forecasts indicate an expected slowdown in non-farm payrolls to 190,000 in June, with the unemployment rate projected to remain unchanged at 4%.
Earlier today, data from Insee's CVS-CJO showed a significant decline in French industrial production for May 2024, both in manufacturing (-2.7% after +0.5% in April) and overall industry (-2.1% after +0.6%).
Additionally, French trade data from the customs administration's CVS-CJO indicated a worsening trade balance in May 2024, with the deficit widening to 7.99 billion euros from 7.56 billion euros the previous month.
In Germany, after a marginal increase in April (+0.1%), industrial production volumes declined by 2.5% in May compared to the previous month, according to seasonally and calendar adjusted data from Destatis.
On the European bond market, the yield on French ten-year OATs eased to 3.25% following successful Treasury auctions yesterday. Meanwhile, the German Bund yield approached 2.56%, maintaining a stable spread below 70 basis points, reflecting reduced risk premiums associated with French assets.
Lastly, Brent crude oil prices remained steady around $87.5 per barrel.
In corporate news from France:
BASF and Engie signed a seven-year agreement for the purchase of biomethane, with Engie supplying 2.7 to 3 terawatt-hours to BASF over the contract period.
Renault Group announced its participation in the New Energies Coalition for Transport and Logistics, aiming to collaborate on innovative and sustainable solutions in freight and AI utilization in supply chains.
Technip Energies and SBM Offshore formed a 50-50 joint venture named Ekwil, focused on the emerging market of floating offshore wind.
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Optimizing Customer Journey Touchpoints: A Path to Increased Retention
Originally Published on Quantzig : Customer Journey Touchpoints: Optimize Your Customer Journey
Key Takeaways for Customer Journey Touchpoints
Quantzig's Customer Journey Orchestration (CJO) framework facilitated a significant improvement in the retention rate for a leading US-based e-commerce company, achieving an average increase of 5%. This result underscores the pivotal role of optimizing customer journeys to foster personalized interactions, enhance loyalty, stimulate revenue growth, glean valuable insights into customer preferences, gain a competitive edge, and achieve cost efficiencies through automation and streamlined operations.
Despite facing challenges such as complex journey mapping, data collection issues, diverse customer personas, prioritization difficulties, and ensuring omnichannel consistency, Customer Journey Optimization (CJO) is indispensable for enhancing customer experiences and driving business growth. CJO solutions provide numerous benefits, including higher customer satisfaction and loyalty, improved conversion rates, reduced attrition, optimized ROI through efficient marketing and streamlined workflows, and actionable data-driven insights.
Introduction
Every customer interaction presents an opportunity to transform leads into prospects and one-time buyers into loyal customers. Delivering exceptional service at each touchpoint is essential for establishing lasting relationships and maintaining brand loyalty. A recent study revealed that 88% of consumers consider a company’s service experience as important as the quality of its products. This case study illustrates how to identify and optimize crucial customer touchpoints to nurture leads into long-term assets.
Customer Journey Touchpoints
Quantzig’s Solution for an E-commerce Brand
Client Overview:
A prominent US-based e-commerce company with a diverse product range.
Challenges Encountered:
Absence of a system to analyze the customer’s journey.
Issues with data quality and accessibility.
Concerns regarding customer privacy.
Challenges in interpreting data.
Solutions Implemented by Quantzig:
Developed a CJO framework to map customer touchpoints and identify key pain points.
Integrated data from various sources into a comprehensive analytical dataset for CJO.
Analyzed the customer journey using critical KPIs such as touchpoints, purchase volume, website visits, conversion rate, CPA, CSAT Score, CES, engagement metrics, CLV, churn rate, NPS, customer retention rate, and repeat purchase rate.
Impact Achieved:
Increased the retention rate by an average of 5% compared to the historical rate.
Importance of Understanding Customer Touchpoints
Understanding customer touchpoints is vital as each interaction provides an opportunity to build loyalty and secure repeat business. Businesses can tailor their communications to match the customer’s relationship stage, effectively guiding them through the sales process. This leads to a stronger reputation, more repeat business, greater customer loyalty, and a reduced customer service burden.
Identifying Customer Touchpoints
Identify Your Target Audience:
Develop a comprehensive understanding of your target audience and the best ways to connect with them. Adjust your approach as your business evolves, keeping the audience’s needs in mind.
Find Patterns in Customer Interactions:
Adopt the customer’s perspective to identify key touchpoints where they engage most with your brand.
Create a Touchpoint Map:
Map all primary interactions at each step of the customer’s experience with your brand. Use this touchpoint map to pinpoint areas for improvement.
Organize Touchpoints into Groups:
Categorize touchpoints into pre-purchase, during-purchase, and post-purchase phases to streamline the identification of areas needing enhancement.
Examples of Customer Touchpoints
Customer touchpoints vary across industries. In retail, these include advertisements, e-commerce browsing, and in-store interactions. In SaaS, they encompass marketing campaigns, sales team interactions, onboarding, and customer support. Regardless of industry, customer service and feedback collection are integral to effective touchpoint strategies.
Crafting a Customer Touchpoint Strategy
Identify Missed Opportunities:
Analyze customer behavior and feedback to uncover engagement gaps.
Identify High-Value Touchpoints:
Focus on touchpoints with the highest potential impact on your marketing efforts.
Maintain Consistency Across Platforms:
Ensure that all interactions consistently reflect the company’s core values to reinforce brand identity.
Reevaluate Touchpoints Regularly:
Stay informed about customer trends and adapt your touchpoints accordingly.
Turning Touchpoints into a Journey
The various touchpoints form a comprehensive customer journey, including stages like product research, purchase, usage, customer service, and advocacy. Understanding these journeys through customer journey mapping helps enhance the overall experience.
Action-Oriented Approach to Touchpoints
Insights from customer interactions should lead to actionable improvements. For example, refining the onboarding process can significantly enhance the overall customer experience. Tools that provide recommendations based on customer behavior can help continually refine the journey.
Conclusion
Optimizing customer interactions is crucial for improving satisfaction, loyalty, and retention. By analyzing the customer journey and identifying key touchpoints, businesses can gain a deeper understanding of customer actions, preferences, and challenges. This leads to enhanced customer experiences, stronger relationships, and long-term success.
Contact us.
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Aangifte tegen betogers bij opening Holocaustmuseum geseponeerd
Aangifte tegen betogers bij opening Holocaustmuseum geseponeerd
Nieuwsbericht | 02-05-2024 | 16:29
De aangifte die op 22 maart door het Centraal Joods Overleg (CJO) namens vijftien personen��is gedaan tegen betogers wegens discriminatie en belediging met een antisemitisch karakter tijdens de opening van het Holocaust museum in Amsterdam, is geseponeerd. Het onderzoek heeft niet geleid tot…
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gripping you by the shoulders. mari pandemonium rui hair makes me so insane.the fucking. the fucking childhood reference…….the sprits in the cards….thefu cjoing untrained…….uddueuhdshgfhsdjfds.fd………crumples into a wet sobbing pile of mush on the floor
AUGH I’m so excited for it I never read the translation I can’t wait to read it omg
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I have realized that there are inconsistencies.
Because in one part, it is stated that Eclipse gets indigestion and stuck to a toilet for a few hours if he ingests lemon juice.
I have a solution for that.
*gets out the plot hole cement mixer*
When he ingests lemon juice, he has an almost allergic reaction to it. It causes him to rapidly create multiple CJOs (Celestial Jester Orbs) the size of a marble, creating 1 every few minutes over the course of approximately 6 hours (I have yet to do the math for that)
Due to that, he rapidly depletes a lot of energy, which causes him to absorb the energy from the surrounding area, which makes the room cold, dark, and very dry (extremely uncomfortable for a human to be in)
And he will also feel severely fatigued for a couple days after that, having to get all his strength back, as the energy keeping his body warm was also used in the process, meaning shortly after the allergic reaction subsided, he is even colder than Moon.
Did I mention he is allergic to lemons?
#kinshenewas-writing#I accidentally left this to sit in my draft for 2 weeks#Completely forgot until I was talking with a friend and randomly decided that I would certainly make Eclipse allergic to lemons#Because even the superior Celestial Jesters can have allergies#Canon
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ボス猫に密着したいモフ毛猫はこうされた どうしてもりんパイセンに密着したいモフ毛クラン カレンダーはこちらからhttps://ift.tt/vkwqzfr via YouTube https://www.youtube.com/watch?v=YJSVwVx-Cjo
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something --
Photo by Karolina Grabowska on Pexels.com what is something that you are looking forward to? Something I’m looking forward to is a CJO from my FA position. A CJO would mean I have an official job offer as a FA. I will have been welcomed to the best career field ever. I’m looking forward to this job offer because becoming a FA means a lot to me. It means I’m prepared to be trained and educated…
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Watch Titanic's James Cameron reveals a sneaky (and low cost) trick he used - Leisure News
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